California Inn and Suites, Rancho Cordova

My room smelled of smoke and the light switch didn't work. The staff quickly moved me to a different room. Thankfully, no smell, however, the new room had no microwave. They brought one to me with a smile. Main light switch by front door was broken. Lamp by bed had no light bulbs in it. The other one did, so not a big deal. No bugs, etc in the room. The bed is new and comfortable. Wifi works just fine. TV is not worth turning on... weird channels. I found two ice machines on the property. Neither one was functioning. refrigerators do not work well. Loud partiers in the outdoor hallways until 5:30 AM. They have a security guard, but I am puzzled as to why he did nothing about it. Yes, I was in and out of sleep from just before 1AM until 5:30AM when they decided they were tired. I can't overemphasize how nice the staff is. It's the one really good thing about this property. I will likely not stay here again.

Room was clean and comfortable. Hotel is gated and felt safe. Had a problem with TV not working, but they came up and at least tried to fix it. Very friendly and courteous staff.

No big deal, just a basic room with mini fridge and microwave. NO coffeemaker though - Disappointing! No plastic cups for when rinsing your mouth out.... No elevator!! Too expensive for what ya get... No smoking - sure but I encountered guest smoking a blunt.... My daughter + fiancee had a separate room and they were disturbed by partying next door....

Pool not maintained. No Gym. No coffee or tea. Rooms are small and not maintained (paint, flooring, amenities).

There must have been a party at the pool because there was a lot of garbage IN the pool. Random people approaching us and asking for things. We could hear people fighting in a room near us and banging things around. My son was uncomfortable so we left after only 2 hours

The clerk that checked us in was very friendly and helpful. Security seemed to be a real priority with this place, which makes me think this is not a really good area...but we felt secure. The place is a bit run-down, but was very clean.

I love the pool! For the little money you pay, you get so much more. The room was nice, cold, and clean. The staff are the nicest!

The smoke detector in the room was missing and wires protruded from the ceiling. The wall inside the door looked like it had patched bullet holes. Lighting inside the unit was poor. The pool was unavailable. The property smelled like marijuana. Definitely not a great place to stay. Seemed like homeless people live there.

Room smelled gross looked like they just made the beds and threw out trash. Place was dirty hair everywhere. There was flys and knats. No smoke detectors probably why it reaked of cigarettes. The parking was gated but shady ppl pull in next to you. Around 3am women yelling that he hit her in the mouth my guess was her pimp smacked her. Almost forgot about these bars sticking out from bed frame banged my ankle on it

The 1st night there was no need for a key. The door could be opened without it. We slept with the latch on. We tried to check out in the morning but found out the room was not refundable. 3 rooms later we settled on a room with a door we couldn't close, but maintenance wasted no time to fix it as best they could. The bathroom door was not on the track, so you drag the door closed. 2 noisy nights. Ice machine was a hit-and-miss. Beware!

Blood on sheets, horrible customer service, I did not feel safe here people doing drugs outside and staring at me and my kids

Bed bugs, dirty towels, bathtub had cracks, room smelled like smoke

The rooms we got black mold all over bathroom in both rooms also cockroaches in both rooms had a cockroach crawl on while in the bed. The tv no volume we changed rooms and it was no different. Homeless sleeping on the lawn. Both rooms were very dirty. The beds felt like sleeping on the springs. If i was able to go to a different hotel i would have I've got plenty of photos of what this place really looks like. In 1 of the rooms the chair was ripped and extremely dirty. It said the room was non smoking and both rooms smelled like stale cigarettes we come down once a year i would rather sleep in my truck than stay at this place. If i could i would give a negative 10 plus . Worst hotel ever...

Parking and check-in was easy, HOWEVER, the conditions of the room were terrible. The walls were damaged, duct tape on the ceiling in the bathroom. The sliding door to the bathroom was broken and got stuck while i was trying to get out after using the restroom, trapping me inside. Thankfully my partner was there to unjam it for me so i could get out. The toilet stopped working on the 1st day and we had to keep contacting the front desk to have someone come fix it. (Which they never did). The shower made a loud squeaking sound, which was VERY obnoxious. The lamp in the room had no light bulb. The floors had tape on them and the bed sheets had cigarette burn holes. The cable from the night stand tables where you charge your devices was cut in half while connected to the wall outlet, which is a fire and safety hazard. There was also constant cigarette smells coming from other rooms and gave me headaches. And WORST of ALL, the room had ROACHES!

Room smelled like cigarettes. Linen dirty towels had makeup on them . I had to cross the street and buy clean blanket and towel . Very out dated as well.

Hotel did not clean the room thoroughly and refused to refund the unused night because uncleanliness of the hotel. I checked into the room and noticed floor unswept, holes in ceiling, no remote, broken phone, dirty tub

This place has bed bugs .I told the front desk and was offered another room and that had bed bugs as well ROOM 119 and Room 223 have bed bugs ..DONT GET ANY ROOM AT CALIFORNIA INN AND SUITES In RANCHO CORDOVA Andres is 10800 OLSON DRIVE THEY ARE INFESTED WITH BEG BUGS !

The light and sink didn't work. There was cockroaches all over the place.

The smell of cigarettes was horrible and I have asthma no matter how many time a spray something still the smell continues the next room was worse the smell I can’t even open the restroom door because it was worst all the outside was duty as well in the pictures is nice but when you’re there no good

This property is nothing like the pictures. The place is very run down dirty and the room was full of bed bugs. The bathroom was dirty and it had hair all Over the floor

My room smelled, was insanely humid, and the A/C was busted, on top of the towel rack being missing and light switches pressed into the wall like they had been slammed in by a previous guest. The molding was pulled away in several places, the door to the room was sticky and i couldn’t trust whether it was closed all the way, plus a couple of the hotel rooms i passed to get to mine had broken windows. The place was altogether falling apart. I literally checked out within a couple of hours of checking in to move to a better hotel because i didn’t feel safe staying there for 2 nights.

Burn marks inside microwave and elsewhere; no chair in room; climate control didn't work; water in shower and sink was luke warm.

We didn’t even get to enjoy our stay, we got a room on the 3rd floor checked in dropped our stuff, then left to have dinner with the family, came back to relax and the AC wouldn’t work, the lady at the front said to use the white control in the wall so we did, but still wasn’t working (mind you it was 97 degrees and really really hot on the 3rd floor) and the door wouldn’t lock unless it was pushed all the way in and lifted. My other half was so upset that he told them we are leaving. Tried to get a refund but they won’t give it to us even if we didn’t stay there at all. Really bad experience.

No batteries in the tv remote. No hdmi cable from the box to the tv. This there were no channels. When I called the desk they just said sorry. Didn’t offer a remedy.

Room had a foul odor like dog and vomit and was run down. None of the lights or power worked, TV had 2 channels and the bed was perhaps the worst hotel bed I've ever slept on.

The door to the room did not have a safety lock, the door was holding on too the frame by screws. I have pictures, also the shower sprayed water all over the walls. This was a terrible experience I was scared to sleep.

Stayed for one night on 7/3. Got room #205 facing the street, which was very noisy, and the walls were not well insulated. Next door #204 was very noisy, and there were activities and music all night. I took sleeping pills to fall asleep. The facilities were old and too old. There was a smell in the room, maybe from the old carpet. The pillows were too high for me!

The room had a broken toilet and holes in the walls. Was too late at night to bother to change, had booked 2 rooms had to share facilities.

The staff was amazing. The room was well used. No bar for the lock on the door. Parking was slightly tight.

The rooms are pretty old. Bathroom door was broken.

Everything was horrible!!! We ended up not being able to stay! I paid for a non-smoking deluxe room. We were unaware that there was no elevator and they tried to put us on the third floor. Being I just had neck surgery. There was no way I could carry my suitcase up there. She was going to attempt to put us on the ground floor in the back but insinuated that it was not a safe room. There were quite obvious drug users all over the property. The room when we opened the door smelled like somebody had been smoking in it for 20 years. Instantly my sister‘s asthma, reacted, and we had to get out. So obviously not a non-smoking room. The bathroom door is a slider and you could not even close it. It was broken off the track and the wood was damaged. The walls were filthy and also chipped and damaged. The window to the walkway was broken. We got so fast. I did not think to take pictures. We booked at another hotel and they even told us that multiple people have left that facility to come over to this other nice facility. They said their vehicles had been stolen and we were not going to stay there. The front desk clerk was horribly rude to us. We went to tell her we were leaving, but there was a woman upfront yelling at the police on the phone about somebody threatening to shoot her 12 year-old child. More people started to come in the office and we felt very threatened and left. So we called and explained our situation to the front desk and that we want a refund. Doubt that’ll happen.

Room was clean and comfortable. Hotel is gated and felt safe. Had a problem with TV not working, but they came up and at least tried to fix it. Very friendly and courteous staff.

Stay away from this hotel. The front desk guy was scary and rude. My husband had apparently parked the car in the wrong place and the guy came out and screamed at my 13 year old son, who was in the passenger seat, to “move the f-word car”. Check out day he be also entered the room without knocking first.

Horrible hotel. DO NOT STAY HERE. I strongly advise against staying at this hotel. Here's a rundown of the many issues we encountered during our stay: First, the receptionist wasn't sure which rooms had been cleaned when we checked in, so they had to check. We also noticed that people were living in RVs in the parking lot. The room itself was in poor condition, with dirty, poorly patched walls and non-functional lights above the beds. The air conditioning didn't cool the room properly and made crackling and popping noises all night. The sink faucet was loose and had to be held down before turning it on. The plug to the hair dryer was broken open, exposing its insides, and had to be plugged in six inches from the sink. When we turned on the shower, black dirt came out initially, and while it cleared up, the faucet would not turn off properly. They only provided two towels and two washcloths for a room with two queen beds, and the quality of the towels was very poor. We also encountered several cockroaches during our stay, including one that ran out from behind the TV. In fact, we found numerous cockroaches behind the picture in the bathroom, which my daughter bumped into while grabbing her towel. There was no phone, clock, or coffee pot in the room and no way to call the front desk. If every other hotel in the area wasn't sold out due to Aftershock, we would have left this one immediately. I strongly advise against staying at this place until renovations are made.

The clerk that checked us in was very friendly and helpful. Security seemed to be a real priority with this place, which makes me think this is not a really good area...but we felt secure. The place is a bit run-down, but was very clean.

Good customer service very helpful

First time staying at this place and it was better than I expected because prior I had read the reviews and I tell you pls don’t listen to the negative reviews! My room smelled nice when I walked in. It was very clean. Safe and quiet place. I had a comfortable stay. Affordable price for the weekend! Customer service was 10/10. Super friendly with an affordable security deposit of $50. I liked that the TV had other streaming sites such as YouTube. Definitely would re book !

I really liked this place! Probably the best value around. everyone was super nice and helpful. even though they were so busy, they still managed to smile and take care of us. great location, and we loved our clean room with a freeway view! thank you

There was no one cleaning my room nor was there any staff on the premises to assist me when I came to the office.

I booked a room from 10-31-25 to 11-2-25 in in suite 107 I was in front office for like 5 mins no one came to help me I called no answer I called from room phone no answer I’ve been calling trying to reach someone since 7:09 pm still no answer so now I’m reaching out by email this is inconvience because I’m disabled one ac doesn’t work in room I haven’t had no microwave no smoke detectors at all I need fresh towel linens soap tissue so who do I contact I paid my $ for 2 nights this is not right also before checking out we had to kill 1 roach and 1 roach was dead so we checked out and told the front desk about this and showed her the video she was going to let owner know but I’ve yet to hear from anyone Please call me back Linda Musa 5105935552

It was a good stay. Quiet & comfortable. Lots of restaurants around the area! Great location

The clerk that checked us in was very friendly and helpful. Security seemed to be a real priority with this place, which makes me think this is not a really good area...but we felt secure. The place is a bit run-down, but was very clean.

Great staff and close to shopping areas

For the money : The room looked recently remodeled, was nice, clean & didn't smell. The bathroom is rather small. The Hotel is next to an IHOP & shares a parking area, so the noise was loud at times. However I never worried about it. The Hotel is on a one way street.

There were a lot of homeless camping around the building , clean building besides the pot smokers smoking around my room.

Area is run down. Felt unsafe. Gated but still questionable. Lock on door didn’t work. Other half of property rented out

Great location and value for the money!

Love how close the place is to other stores.

This is just a motel, and not a good one at that. The rooms were not ready by 3:45pm, we were told they still had to clean rooms. It's between a busy street and the freeway so it's very loud, especially since the door's weatherstrip is torn down so a ton of sound just gets through. The shopping center next door scheduled their cleaning crew with gas-powered leaf blowers for 12-1am.

I liked that there was a lot of places you could walk to

It was a good stay. Quiet & comfortable. Lots of restaurants around the area! Great location

My room smelled of smoke and the light switch didn't work. The staff quickly moved me to a different room. Thankfully, no smell, however, the new room had no microwave. They brought one to me with a smile. Main light switch by front door was broken. Lamp by bed had no light bulbs in it. The other one did, so not a big deal. No bugs, etc in the room. The bed is new and comfortable. Wifi works just fine. TV is not worth turning on... weird channels. I found two ice machines on the property. Neither one was functioning. refrigerators do not work well. Loud partiers in the outdoor hallways until 5:30 AM. They have a security guard, but I am puzzled as to why he did nothing about it. Yes, I was in and out of sleep from just before 1AM until 5:30AM when they decided they were tired. I can't overemphasize how nice the staff is. It's the one really good thing about this property. I will likely not stay here again.

The hotel is close to a lot of stores and restaurants which is convenient.

No big deal, just a basic room with mini fridge and microwave. NO coffeemaker though - Disappointing! No plastic cups for when rinsing your mouth out.... No elevator!! Too expensive for what ya get... No smoking - sure but I encountered guest smoking a blunt.... My daughter + fiancee had a separate room and they were disturbed by partying next door....

Pool not maintained. No Gym. No coffee or tea. Rooms are small and not maintained (paint, flooring, amenities).

The place is what anyone should expect for a hundred dollars a night. No coffee in the morning, TV was a pain in the ass, noisey people upstairs and fake wood flooring only make it that much worse!!!! I don't do road rage antics but I did go upstairs politely. Family of Four. No English.Japenese! 🙄

Great staff and close to shopping areas

For the money : The room looked recently remodeled, was nice, clean & didn't smell. The bathroom is rather small. The Hotel is next to an IHOP & shares a parking area, so the noise was loud at times. However I never worried about it. The Hotel is on a one way street.

Staff was nice. No ammenities- No Coffee, ice machine broken. Missing frame around bathroom door. Exposed nails, graffiti indoors, dirty floors, hair dryer didn’t heat. People cussing and partying and yelling in the middle of the night. Clearly people are living here. Vouchers?

I liked that it was walking distance to shopping and eatery 😊