LEGOLAND Beach Retreat

Great experience for our birthday weekend. My daughter turned 3 and it was an amazing time. We got to check in a little early and enjoyed the pool. It was very low key at the beach resort which was a nice break after the long day at Legoland.

Only one vending machine and sold out of water. Pool closed for too long. Parking not great. But overall good time. We went to the other hotel for activities.

The very first thing that happened when we arrived on the property was that the person at the front desk that gave us our room keys and directions to the room she gave us the wrong directions to the room not once, but twice. She even gave us a map that sent us 100% in the wrong direction in fact it was on the other side of the property. Therefore, we unloaded the vehicle the first time and dragged all our stuff to the room that she directed us to and it was the wrong room wrong key wrong everything. We then had to pack all her stuff back into the car drive back up to the front gate where the checking area is and get a new direction with a new key. We then went to the second location and unload it all of our stuff out of the car driving to the room and that one didn't work either. At this point you would think that somebody would have made us considered apology or done some kind of a compensation for us but she did not. She finally gave us the right key with the right room number and we once again had to unpack our stuff and bring it to the room. Don't waste your time with this place. Ànd half the people don't even speak English. If I could give it no stars I would.

The property is outdated and needs to be brought up to current code the rooms are old and dingy no where for the kids to play once the parks closes only old wooden statues around the property no slides or swings for the kids this was a horrible experience and we did not enjoy this vacation we wanted our hard earned money I would like a refund this place sucks latrece brown 650-630-4961 I came from California for this disaster

Nice place to stay a bit outdated but affordable and breakfast was great.