Is parking available at the property?

Yes, parking is available on-site and is free. There are both uncovered and secured parking options, as well as wheelchair-accessible parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily. Specific serving hours are not mentioned, so it is advisable to check upon arrival.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 50 per pet, per stay, and a maximum of USD 125 per stay. A pet deposit of USD 250 is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features, including elevators, wheelchair-accessible facilities, and a stair-free path to the entrance. There are also wheelchair-accessible meeting spaces and a pool.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of Downers Grove, approximately 1.8 km (1.1 miles) from Yorktown Shopping Center and 3.4 km (2.1 miles) from Morton Arboretum. It is also within a short drive to several other attractions.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 8:00 AM to 10:00 PM.

Hampton Inn & Suites Downers Grove Chicago

Average nightly price at Hampton Inn & Suites Downers Grove Chicago by month, last 12 months (USD)
Month	Average price
January	$118
February	$115
March	$122
April	$127
May	$153
June	$164
July	$166
August	$153
September	$174
October	$146
November	$137
December	$120

What guests think

At Hampton Inn & Suites Downers Grove Chicago, travelers highlight friendly staff, spacious suite-style rooms, and a convenient location with a generally well-liked breakfast, while noting recurring issues with the aging pool and hot tub and disruptions from renovations.

Some guests reported noisy or unreliable heating and cooling, dated fixtures, and occasional maintenance problems affecting comfort. Cleanliness feedback is mixed, with several reports of stained linens, dusty surfaces, or bathrooms needing better attention, and housekeeping offered every other day confusing some guests. Overall, this suits visitors seeking a practical, good-value stay who can tolerate facility wear and intermittent disruption.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is well regarded, but many reviews cite dirty, cold, or closed pools and hot tubs, frequent elevator outages, and renovation-related disruptions.

Related guest reviews

8

Samantha

Oct 26, 2025

·

Stayed 1 night

Service was great. Staff was very nice. 1 elevator was not working so very busy. The pool and hot tub area was very old and run down. Sounds like there is plans for renovation but definitely looked dirty.

8

James

Jul 29, 2024

·

Stayed 3 nights

Nice hotel but under renovation so the gym was not available. Staff was very nice although they were overwhelmed at breakfast. I would definitely return if I need to be in the area.

8

Tequila

May 3, 2025

·

Stayed 1 night

The hotel smelled amazing!! The front desk staff were very welcoming and polite. The whole hotel was clean. The pool area had ants, the hot tub was hot but the jets weren’t working but the technician got them working right as the pool closed. I’ll definitely be back I want to swim through the indoor outdoor pool.

4

Deborah

Jan 3, 2026

·

Stayed 2 nights

The hot tub and pool is ran down. The pool area need to be repainted and cleaned up. My room curtains were filthy and my shower had mold stains covered by paint. I had to empty my own garbage and beg for clean towels.

2

Sarah

Apr 29, 2025

·

Stayed 4 nights

Nice hotel. Mostly friendly staff. Was told upon checking in the pool had been contaminated and was being cleaned but was assured it would be clean within a couple days. Knowing we had significant plans that would consume the entire day the next day, I believed that would be fine.. afterall, they said the hot tub was functional, and I am a full-time single mom and nurse and I desperately needed a soak. I was looking forward to hitting the hot tub with my kiddo and my best friend(who would be joining us the next day in her own suite). The next day was just as long as I had initially thought it would be, with lots of activities in Chcago and dinner plans with the bestie! When we all returned to the hotel late that evening, we were informed the amenity we had planned our hotel stay for was going to be closed for the rest of our time there. The kind person at the desk offered us some free 3 day passes to a gym type facility in the area. Upon inspection, only children 13+ were allowed to use the facilities. My son is 9. So, part of what was going to be a fun vacation we all deserved, turned into resentment and a tearful bedtime. He was looking forward to wearing his new swim trunks. So much dissapointment. Had I been told truthfully the 1st night it would not be cleaned, we could have made other arrangements.

4

Teresa

Aug 8, 2024

·

Stayed 2 nights

The pool was closed off on the outside with cardboard and my children were looking forward to the swim-through feature. It is false advertising on their advertising. The hotel was under construction and they had a card table for check in. Their key card machine wasn't working and they had overbooked several people. The internet didnt work in our room so i had to use my data for two days on my hotspot. The fold out bed had a rod pushing in my back. There were children doing cannonballs in the hot tub unsupervised without and adult and they were all under 8. Not impressed.

8

Navitri

Oct 11, 2025

·

Stayed 3 nights

The room was great, the second day breakfast was a little hectic. The swimming pool was cold, regardless it was an indoor ones. But overall, we love our stay and will stay again.

6

Lora

Oct 17, 2025

·

Stayed 2 nights

Room was comfortable We were disappointed the pool was cold and unusable. We stayed there specifically so we could use the pool with grand kids

8

JAMES

Jul 25, 2024

·

Stayed 1 night

As of late July 2024, this place is still undergoing renovations. The outdoor pool was not open. I'm not sure if there's an indoor pool. The room was mostly clean. I found a hairpin in the middle of the floor and the door frames to the bathroom were obviously smudged and dirty. Other than that it was fine.

8

Bethany

Jul 8, 2025

·

Stayed 2 nights

One of the 2 elevators was broken the entire July 4th weekend and the stairs were not an option as they were for emergency use only. Thus, any trip up or down t extra long, especially over the 4th of the July weekend when the hotel was extremely busy.

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Cleanliness

Many guests describe clean rooms, but others report stained linens or curtains, dusty or dirty bathrooms and floors, and inconsistent housekeeping frequency.

Related guest reviews

6

Kristan

Sep 1, 2025

·

Stayed 1 night

Wonderful experience with the front desk staff members but the cleanliness could have been better. Old linens from previous guest still on the bed when we arrived, dust all over and hair in the shower. Went for coffee in the mornin and it was out, went to the hot tub for a soak and it was being looked at by maintenance. Just in the right place at the wrong time the whole time.

4

Wendy

Apr 22, 2023

·

Stayed 1 night

The bathroom floor was full of long black hair.

6

raymond j.

Jul 29, 2025

·

Stayed 2 nights

Our bathroom floor was sticky and water spotted. The glass tops in the furniture were dirty.

4

Deborah

Jan 3, 2026

·

Stayed 2 nights

The hot tub and pool is ran down. The pool area need to be repainted and cleaned up. My room curtains were filthy and my shower had mold stains covered by paint. I had to empty my own garbage and beg for clean towels.

4

Kim

Jun 18, 2025

·

Stayed 4 nights

Overall the stay was ok, but a few initial things impacted the entirety of the stay. The bathroom was dirty at check-in, with urine spots on the floor by the toilet, on the toilet front/base, under the seat/backslash. Housekeeping was already gone for the day. The house-man was supposed to come later to clean, but our kids needed to go to the bathroom, so we cleaned it up ourselves with Clorox wipes we had (and luckily my wife brings gloves to clean, just in case). They did come later to drop off more towels that we requested (only 3 were there), and were supposed to clean, but we couldn't tell that they did (since we already did the majority of the work). The following day, we did not get housekeeping and we had to request a particular time the following day. We were not informed that housekeeping was only every other day either, so overall we only received housekeeping 1 out of 4 days. As far as room condition, it was ok. The sofa was creaky and the cushions were thin. The room itself was missing it's room number placard, which made us unsure initially if it was our room - we had to test our keys to verify we were at the right room. The outdoor pool apparently has been out of order for a long time, as it was covered and the cover was full of algae. The front desk staff was a mixed bag, some definitely just pushing off requests by saying 'management will be in tomorrow morning' but some were helpful.

6

Robert

Jul 13, 2025

·

Stayed 3 nights

When we got into our room it looked great. However 5 minutes after letting our one year old crawl around while getting unpacked for the 3 days we were going to be there her knees and top of her feet were black… it was disgusting. We immediately went down and talked to the front desk lady and she didn’t really seem to care at all. Didn’t apologize or seem concerned. I thought this was a big problem. Our child should be able to crawl on the floor without getting dirty legs and feet. Very unsanitary and dirty. Found some hairs on the bed and bedding. Again the front desk didn’t seem to care much. Overall it was good but the hospitality and cleanliness was not good at all.

6

Jill

Jan 7, 2026

·

Stayed 4 nights

The room needed a deep cleaning. The bed cover had stains on it (they did get us a new one quickly when we asked) and later we noticed some gross stains on the curtains and lampshades - ketchup, jelly or something? When I pulled out the chair to use the desk I saw lots of food under the desk, so obviously had not been vacuumed. Overall the decor was gloomy and the room was dingy. I was surprised because the hotel got very good reviews on cleanliness, which is why we picked it. I also assumed that a suite would have a table to sit at to eat but it just had a little one person desk. The staff was very nice though and the gym was nice too.

10

Francinia

Sep 3, 2025

·

Stayed 4 nights

I stayed at the Hampton in Downers Grove over Labor Day weekend, and overall, it was a very good experience. The location is excellent—close to shopping, restaurants, and everything you might need. The hotel offers great amenities, including a gym and laundry facilities, which made my stay much more convenient. The room itself was clean and comfortable. However, the only negative I experienced was the condition of the toilet upon arrival—the upper inside of the bowl was not clean. I contacted housekeeping, and to their credit, they responded promptly and had it cleaned within about 45 minutes. Despite that one hiccup, I would still recommend this hotel for its convenience, amenities, and overall cleanliness.

8

Katherine

Jun 8, 2025

·

Stayed 3 nights

Staff is always fantastic there. Breakfast has lots of options which is great. The only problem was that there was a leak in the bathroom ceiling and I had to change rooms after two nights. I watched the maintenance person pull the ceiling tile down and there was water and mold behind it. Other than that, the experience was fine.

8

Tomika

Dec 17, 2025

·

Stayed 3 nights

My room was stained pretty bad; the floor, curtain, and scratched furniturel However, I'm still happy they accept dogs. But my dog didn't do this and well behaved, go figure. Otherwise, the stay was good.

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Rooms

Suites provide separate living areas and comfortable beds, but several guests experienced noisy or unreliable HVAC, dated furnishings, and occasional noise or minor defects.

Related guest reviews

8

Wenping

Aug 3, 2025

·

Stayed 1 night

The suit is spacious and quiet.

6

Blythe

Aug 30, 2025

·

Stayed 3 nights

Terry at the front desk was great. Took good care of us when our room type was not what we booked. The room was spacious but dated. The couch was broken, the luggage rack was broken, the bedspreads were beat up, and the towels were old.

6

Toshia

Mar 31, 2024

·

Stayed 1 night

The heating/cooling device was VERY NOISY. It kept me up MOST of the night

8

Dina

Oct 13, 2025

·

Stayed 1 night

Clean and comfortable room. Only issue was noise. Not sure if we were near a utility room.

10

David

Sep 29, 2024

·

Stayed 1 night

Very tidy operation , lovely workers and facility was in 100 pct perfect shape. The room size: Huge! Kitchen was complete and useful.

4

Fahim

Nov 3, 2025

·

Stayed 1 night

The hotel was nice, but our room did not have any heat. The fan blew all cold air through the night. We were promised a refund because of this. I did like our room. I wish I wasn't cold all night.

8

Huonc

Sep 24, 2024

·

Stayed 1 night

The room is clean and spacious. I don’t like the heater is so loud that we had to turn off before sleeping

8

Emmanuela

Aug 24, 2025

·

Stayed 3 nights

The AC wasn’t working properly.

8

Hailey

Feb 14, 2025

·

Stayed 2 nights

Staff were very flexible when I had trouble with delayed flights affecting my check-in time. Breakfast was available early and the fully stocked coffee cart 24/7 saved me. Only problem I had was when I turned the heat in my room to 72°, it never turned off and the room ended up being 86° for the rest of my stay, even when the thermostat showed the heat and fan being off.

10

Kathleen

Dec 7, 2024

·

Stayed 1 night

Room was spacious and nice. We liked the separate bedroom with the French doors. It was an upgrade to a typical hotel room.

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Service

Staff are widely described as friendly, helpful, and accommodating, though a handful of guests reported poor communication, attitude issues, or slow responses to problems.

Related guest reviews

2

Abdoulaye

Aug 6, 2025

·

Stayed 2 nights

I didn't enjoy my stay because I booked a room with a King Size Bed and got a full-size bed instead. What made the situation even worse and very frustrating was being told by the staff members I dealt with that I don't know what a king size bed is. I felt being treated like an idiot.

10

Clare

May 11, 2025

·

Stayed 2 nights

All employees I encountered were so helpful and professional.

6

Dean

Apr 23, 2024

·

Stayed 3 nights

I would rate our stay as average only due to an unexpected event where a staff member came into our room and surprised our son who was in the bathroom while my wife and I were out getting some medicine for our son who just had surgery. Our son immediately called us after he left and had told him he was there because of some ducks on the roof. It would’ve been nice to get some sort of notice prior to entering the room. When we brought this to the attention of the front desk via phone call there was no apology other than I’m not sure who that could’ve been or let me find out. I never heard anything back. Definitely lacked empathy and or customer service about the situation. The only reason we stayed at this hotel was that it was close to a doctor appointment and hospital and the rate was decent due to renovations going on.

10

Patrick

Nov 21, 2025

·

Stayed 2 nights

This was seriously a GREAT hotel. Better service than some luxury hotels. The gal who checked me in was great (night of 11/20), they give FREE waters your entire visit that you can grab anytime, free drinks at the welcome reception, big room that are super clean, and a huge breakfast spread. Every employee I encountered in the bar and kitchen area was great. I can't say enough good things about this hotel.

8

Heather

Apr 13, 2024

·

Stayed 2 nights

When I checked in i received attitude from the trainer and trainee cause they couldn't readily find my reservation.

10

Lynn

Jun 29, 2024

·

Stayed 2 nights

Renovations seem never ending, but the work done so far is very attractive. Check in/out employees are excellent.

10

LaToya

Dec 17, 2025

·

Stayed 2 nights

The room was very clean and the staff gave great customer service. I will be back.

10

Henry

Sep 2, 2025

·

Stayed 1 night

The front deck person nicole was amazing, there was an issue with my booking that was made by the third party when booking. She took good care of me Hopefully the payment issue was resolved and i will not have to pay for the stay twice.

10

Kayla

Feb 12, 2024

·

Stayed 1 night

exceeded my expectations Love the free coffee, water and tea AND cookies Front desk was very friendly and helpful pool was great, hot tub was fabulous really nice equipment in the gym, couldn't believe they gave out free headphones too and the cool towels were a nice touch Room very spacious and clean nice and quiet at night Breakfast was awesome- very nice variety looking forward to coming back in the summer for the outdoor pool area

6

Daryl

Jul 13, 2025

·

Stayed 1 night

We arrived later than anticipated. We were told to arrive before 2:00 am or our reservation would be lost. We made it by 1:00 am but were told the system was “doing its thing” so we couldn’t check in for another 15 minutes. It ended up being about 20 minutes. Customer service was lacking when we called to give the heads up that we’d be late, but in person it was much better. The hotel was booked full. When we got to our room, there was a very strong smell of animal urine in both the front room and the bedroom, and there were obvious large stains on the carpeted floor. We couldn’t be moved due to the hotel being at full capacity. The hotel is large and old. It looks like some things have been renovated in an attempt to make it look more modern, but it’s still a pretty rough facility. It served its purpose for us, but I would not return, nor would I recommend this hotel to anyone.

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Location

Convenient to highways, shopping, and dining, generally safe and quiet; a few found it hard to access on foot or from certain directions.

Related guest reviews

10

Nathan

Apr 2, 2025

·

Stayed 2 nights

Location was great

10

David

Aug 19, 2025

·

Stayed 6 nights

I have stayed here often. Location is very convenient to major highways. While they have a great indoor pool, I wish the outdoor pool was functional in the summertime.

8

Ryan Michael

Feb 18, 2024

·

Stayed 2 nights

Nice clean rooms. We enjoyed our stay. Convenient to Legoland

10

Elden

Oct 15, 2024

·

Stayed 1 night

easy access

8

Michael

Jul 18, 2024

·

Stayed 2 nights

Front desk was makeshift although staff was polite. Overall location was off the beaten path making walking to shopping and dining not viable.

10

Tara

Jun 24, 2025

·

Stayed 1 night

Really enjoyed my short stay for work. Hotel is in a great location, clean, comfortable and staff were great. Nice breakfast options and a bar. Will definitely be back.

8

Marsha

May 22, 2023

·

Stayed 2 nights

The location was excellent. Lots of restaurants and shopping options.

8

Joseph

Jan 10, 2025

·

Stayed 1 night

Tough to reach from the East

10

Yerania

Aug 6, 2025

·

Stayed 3 nights

I liked the fact that they lock their doors at 11pm until 6am which make you feel safe. Also I was able to take the bus to Chicago and ther3 are a lot of restaurants option near the hotel. Breakfast was also good with different option to choose from.

10

Francinia

Sep 3, 2025

·

Stayed 4 nights

I stayed at the Hampton in Downers Grove over Labor Day weekend, and overall, it was a very good experience. The location is excellent—close to shopping, restaurants, and everything you might need. The hotel offers great amenities, including a gym and laundry facilities, which made my stay much more convenient. The room itself was clean and comfortable. However, the only negative I experienced was the condition of the toilet upon arrival—the upper inside of the bowl was not clean. I contacted housekeeping, and to their credit, they responded promptly and had it cleaned within about 45 minutes. Despite that one hiccup, I would still recommend this hotel for its convenience, amenities, and overall cleanliness.

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Dining

Breakfast is often praised for variety and taste, but it can be crowded or run out of items, and bar or restaurant service may be limited during remodeling.

Related guest reviews

10

Aubree

Mar 18, 2024

·

Stayed 2 nights

Wonderful hotel!! We felt very comfortable. The staff were very accommodating, the room was clean and comfortable, the free breakfast was delicious, and it was a great property in general!

10

Erin

Dec 28, 2025

·

Stayed 3 nights

We loved this hotel. The room was extra-nice, especially with the suite setup. The people were lovely, and the breakfast was great. We'll be back!

8

Charles

May 26, 2024

·

Stayed 2 nights

Under construction. Wouldn’t have stayed there if I knew that. Ran out of breakfast items by 8am. Waited 15 minutes at counter to checkout.

10

Ashley

Apr 23, 2025

·

Stayed 2 nights

We enjoyed our quick stay. The staff was amazing and friendly, and the breakfast was fabulous. Little omelets and sausage, actually decent coffee, standard waffles and pastries. We didn’t get a chance to use the pool as there was an altercation and they closed it for the rest of the evening which was disappointing. We ate at the bar located inside the hotel which has a limited menu. The hamburgers we ordered were good but the bartender wasn’t very friendly or attentive. Food took over an hour. Room was clean and comfortable. We would definitely return!

10

Michael

Dec 22, 2023

·

Stayed 4 nights

It was a pleasure staying at this property. The staff was amazingly polite, friendly, service oriented and encouraging. The free breakfast is the best I've ever experienced. I used to not like going to this property due to the lack of quality service, but it has totally transformed in a positive way since it's become a Hampton Inn.

10

Marcel

Dec 7, 2025

·

Stayed 1 night

Staff was great. Breakfast was great. Room was great. Pool area a little outdated but nice gym for a hotel ! We will return.

10

Marsden

Jun 7, 2023

·

Stayed 2 nights

ON SITE restaurant EXCELLENT!!! Delicious! Front desk, transportation and wait staff VERY helpful, friendly and went above and beyond. I would highly recommend staying here. Did I mention the restaurant was great?

10

Bruce

Dec 17, 2025

·

Stayed 3 nights

Very nice hotel and friendly staff. Breakfast, typical of most free hotel breakfasts, but real plates and silver was a treat.

8

Pj

Jul 31, 2024

·

Stayed 1 night

Outdoor pool was closed during the summer, part of why I booked. Needs to be a notice on their site. But overall very impressive room and cleanliness. Breakfast was very subpar even being free.

8

Yaman

Sep 1, 2025

·

Stayed 2 nights

Room is clean and large Staff is friendly Plenty of safe parking Breakfast is average and good for a few days

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $210	7 $212
8 $163	9 $160	10 $176	11 $159	12 $160	13 $167	14 $182
15 $152	16	17 $187	18	19 $136	20 $144	21 $136
22 $112	23 $112	24 $130	25 $144	26 $130	27 $120	28 $120
29 $112	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $112	2 $112	3 $112	4 $120	5 $120
6 $112	7 $112	8 $115	9 $115	10 $113	11 $120	12 $120
13 $112	14 $112	15 $112	16 $112	17 $112	18 $120	19 $120
20 $113	21 $112	22 $112	23 $112	24 $125	25 $120	26 $120
27 $112	28 $112	29 $122	30 $113	31 $123

Hampton Inn & Suites Downers Grove Chicago

Prices for Hampton Inn & Suites Downers Grove Chicago

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Microwave

Suite, 1 King Bed with Sofa Bed, Microwave (Hospitality)

Room, 1 King Bed with Sofa Bed, Mobility Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible, Microwave

Room, 1 King Bed with Sofa Bed, Mobility Accessible

Suite, Multiple Beds, Microwave

Guest reviews of Hampton Inn & Suites Downers Grove Chicago

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Downers Grove Chicago

Prices for upcoming dates