Canvas by Mitsis Cretan Village
$195
/ night
Avg. for September
Prices for Canvas by Mitsis Cretan Village
Select dates to see prices and availability
$195
/ night
Avg. for September
Monthly average prices
Nightly prices at Canvas by Mitsis Cretan Village average $113 in April, the cheapest month, and $332 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $113 |
| May | $156 |
| June | $215 |
| July | $297 |
| August | $332 |
| September | $195 |
| October | $146 |
| November | $116 |
A
M
J
J
A
Sep · $195
S
O
N
Most expensive: August (~$332)
Cheapest: April (~$113)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a waterslide, and a steam room. Additional amenities at this hot...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a waterslide, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite at Veranta, one of the hotel's 3 restaurants. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 322 air-conditioned rooms featuring refrigerators and free minibar items. Rooms have private furnished balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and complimentary toiletries.
Location
With a stay at Canvas by Mitsis Cretan Village in Hersonissos, you'll be near the beach, within a 10-minute drive of Star Beach Water Park and Port of Hersonissos. This all-inclusive hotel is 5.5 mi (8.8 km) from Stalis Beach and 1.4 mi (2.2 km) from Convention Centre Creta Maris.
What's nearby
Convention Centre Creta Maris(1.3 miles)
Port of Hersonissos(1.6 miles)
St. Paraskevi Church(1.6 miles)
Aquaworld Aquarium(1.7 miles)
Sarakino(1.8 miles)
Star Beach Water Park(2.9 miles)
Lychnostatis(3 miles)
Labyrinth Park(4.2 miles)
Acqua Plus Water Park(4.4 miles)
Crete Golf Club(5.1 miles)
Ekklisia Agios Konstantinos(5.1 miles)
Stalis Beach(5.5 miles)
Marina Beach(6 miles)
Dinosauria Park(6.2 miles)
Gouves Beach(6.5 miles)
The preferred airport for Canvas by Mitsis Cretan Village is Nikos Kazantzakis Airport (HER)(14.5 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Location
Limenas Hersonissou, Anissaras, Greece
Convention Centre Creta Maris (1.3 miles)
Port of Hersonissos (1.6 miles)
St. Paraskevi Church (1.6 miles)
Aquaworld Aquarium (1.7 miles)
Sarakino (1.8 miles)
Star Beach Water Park (2.9 miles)
Room options
7
Double Bungalow Sea View
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
8
Double Bungalow Garden View
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
258 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
7
Family Apartment, Garden View
Room details
2 Twin Beds
and 3× Sofa Beds
Sleeps 2
334 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
5
Double Bungalow Front Sea View
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
6
Family Apartment, Sea View
Room details
2 Twin Beds
and 3× Sofa Beds
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
3
Family Room, Garden View
Room details
2 Twin Beds
and 2 Sofa Beds
Sleeps 2
258 ft²
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
8
Family Room, Sea View
Room details
2 Twin Beds
and 2 Sofa Beds
Sleeps 2
Balcony or PatioAir ConditioningWi-Fi (Free)Bathtub
Guest reviews of Canvas by Mitsis Cretan Village
9
Superb
Based on 109 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Canvas by Mitsis Cretan Village is praised for its friendly staff, tasty and varied all-inclusive dining, family-focused amenities, and a scenic beachfront setting, while some guests note dated areas, mixed entertainment, and unheated pools.
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What guests think
Across recent reviews, Canvas by Mitsis Cretan Village is praised for its friendly staff, tasty and varied all-inclusive dining, family-focused amenities, and a scenic beachfront setting, while some guests note dated areas, mixed entertainment, and unheated pools.
Getting around beyond the resort often requires a taxi or car, and the hillside layout includes many steps. Cleanliness is generally good, though housekeeping can be inconsistent in places, and rooms range from cozy to very spacious with occasional noise near venues and firm beds. Expect a lively resort stay with plenty to do on site.
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AI-generated summary based on recent guest reviews
Facilities
Family amenities stand out, with multiple pools, kids’ areas and slides, plus direct beach access; note the rocky seabed. Pools are unheated, and entertainment quality/noise is mixed depending on location and season.
Related guest reviews
8
Michel
Aug 14, 2024
·
Stayed 7 nights
Comme discuté précédemment avec le personnel sur place : Les alentours des piscines sont glissants et dangereux. Les wc dans les zones communes sont rarement propres. Le lit double a 2 matelas est décevant. Pour le reste le service est de bonne qualité.
Comme discuté précédemment avec le personnel sur place : Les alentours des piscines sont glissants et dangereux. Les wc dans les zones communes sont rarement propres. Le lit double a 2 matelas est décevant. Pour le reste le service est de bonne qualité.
6
Ellen
Sep 16, 2025
·
Stayed 4 nights
verouderd en niet goed onderhouden. Bad en vloer van bungalow nog vuil. Eten was nooit echt warm. Grote en ruime zwembaden. Goede variatie van het eten op de verschillende plaatsen. goede animatie.
verouderd en niet goed onderhouden. Bad en vloer van bungalow nog vuil. Eten was nooit echt warm. Grote en ruime zwembaden. Goede variatie van het eten op de verschillende plaatsen. goede animatie.
8
tony
Aug 29, 2022
·
Stayed 8 nights
L'hotel en lui même est correct, notre chambre était bien située, propre et faite tous les jours. La literie extrêmement dure était un vrai problème. La plage de petits cailloux est agréable. nous n'avons pas participé aux animations (pas notre truc) donc pas de commentaire à ce niveau. Pour des Français, la nourriture n'est pas très savoureuse, ni variée. Les légumes ne sont pas murs, les plats locaux très salés (tapenade olives immangeables). Au niveau des boissons (mais c'est pareil dans toutes les chaines d'hotel) sodas trop sucrés et jus de fruits qui n'en sont pas, vins imbuvables. L'eau du robinet n'étant pas potable, la distribution de l'eau se fait par frigos remplis de bouteilles d'1/2l non recyclées car il n'y a pas de containers prévus à cet effet, hormis quelques poubelles au bord des piscines. Les pissicnes sont nombreuseseta adaptées a chaque tranche d'age, assez calmes et surveillées pour la plupart de 10h à 18h. Excellent séjour grace aux visites et trésor de cette belle ile.
L'hotel en lui même est correct, notre chambre était bien située, propre et faite tous les jours. La literie extrêmement dure était un vrai problème. La plage de petits cailloux est agréable. nous n'avons pas participé aux animations (pas notre truc) donc pas de commentaire à ce niveau. Pour des Français, la nourriture n'est pas très savoureuse, ni variée. Les légumes ne sont pas murs, les plats locaux très salés (tapenade olives immangeables). Au niveau des boissons (mais c'est pareil dans toutes les chaines d'hotel) sodas trop sucrés et jus de fruits qui n'en sont pas, vins imbuvables. L'eau du robinet n'étant pas potable, la distribution de l'eau se fait par frigos remplis de bouteilles d'1/2l non recyclées car il n'y a pas de containers prévus à cet effet, hormis quelques poubelles au bord des piscines. Les pissicnes sont nombreuseseta adaptées a chaque tranche d'age, assez calmes et surveillées pour la plupart de 10h à 18h. Excellent séjour grace aux visites et trésor de cette belle ile.
8
Maria
May 29, 2025
·
Stayed 7 nights
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
10
Geoffrey William
Jul 14, 2025
·
Stayed 7 nights
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
8
Alistair
Oct 26, 2023
·
Stayed 7 nights
Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
10
Vanessa
May 12, 2025
·
Stayed 7 nights
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
10
Adham
Nov 25, 2023
·
Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
10
Anaïs
May 3, 2023
·
Stayed 7 nights
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
8
Birgit
Nov 2, 2024
·
Stayed 7 nights
Sehr schöne Unterkunft, direkt am Meer gelegen. Sehr sauber und ordentliches, abwechslungsreiches Essen. Das Personal war im Allgemeinen sehr höflich und zuvorkommend. Allerdings wurde unser Auto auf dem Hotelparkplatz beschädigt und das Hotel hat nicht zur Aufklärung beigetragen. Auch die Übernahme der Reparaturkosten wurde nicht angeboten. Wir sind auf dem Schaden sitzen geblieben und mussten einen nicht unerheblichen Betrag aus eigener Tasche bezahlen. Das ergibt leider abschließend einen leicht negativen Eindruck unseres ansonsten schönen Urlaubs.
Sehr schöne Unterkunft, direkt am Meer gelegen. Sehr sauber und ordentliches, abwechslungsreiches Essen. Das Personal war im Allgemeinen sehr höflich und zuvorkommend. Allerdings wurde unser Auto auf dem Hotelparkplatz beschädigt und das Hotel hat nicht zur Aufklärung beigetragen. Auch die Übernahme der Reparaturkosten wurde nicht angeboten. Wir sind auf dem Schaden sitzen geblieben und mussten einen nicht unerheblichen Betrag aus eigener Tasche bezahlen. Das ergibt leider abschließend einen leicht negativen Eindruck unseres ansonsten schönen Urlaubs.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the grounds and rooms clean and well kept for an older property. Several reported inconsistent housekeeping (missed or superficial cleans) and occasionally less clean public restrooms.
Related guest reviews
8
Michel
Aug 14, 2024
·
Stayed 7 nights
Comme discuté précédemment avec le personnel sur place : Les alentours des piscines sont glissants et dangereux. Les wc dans les zones communes sont rarement propres. Le lit double a 2 matelas est décevant. Pour le reste le service est de bonne qualité.
Comme discuté précédemment avec le personnel sur place : Les alentours des piscines sont glissants et dangereux. Les wc dans les zones communes sont rarement propres. Le lit double a 2 matelas est décevant. Pour le reste le service est de bonne qualité.
6
Ellen
Sep 16, 2025
·
Stayed 4 nights
verouderd en niet goed onderhouden. Bad en vloer van bungalow nog vuil. Eten was nooit echt warm. Grote en ruime zwembaden. Goede variatie van het eten op de verschillende plaatsen. goede animatie.
verouderd en niet goed onderhouden. Bad en vloer van bungalow nog vuil. Eten was nooit echt warm. Grote en ruime zwembaden. Goede variatie van het eten op de verschillende plaatsen. goede animatie.
8
Antonio Rogerio da Silva
Jun 3, 2025
·
Stayed 7 nights
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
10
Rashesh
May 10, 2025
·
Stayed 7 nights
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
10
Vanessa
May 12, 2025
·
Stayed 7 nights
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
10
Gwennael
Apr 23, 2025
·
Stayed 4 nights
Très bon sejour. Hôtel propre et bien équipé. Restaurant très correct. Personnel très sympathique. Plage au pied de l'hôtel (attention aux rochers) Difficile par contre de se déplacer sans voiture. Un petit bémol avec une rembarde en peinture fraîche non indiquée (pantalon malheureusement irrécupérable).
Très bon sejour. Hôtel propre et bien équipé. Restaurant très correct. Personnel très sympathique. Plage au pied de l'hôtel (attention aux rochers) Difficile par contre de se déplacer sans voiture. Un petit bémol avec une rembarde en peinture fraîche non indiquée (pantalon malheureusement irrécupérable).
10
Christian
Aug 17, 2025
·
Stayed 9 nights
Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.
Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.
10
Pascal
May 6, 2025
·
Stayed 4 nights
Nous avons beaucoup aimé notre séjour. La nourriture était bonne, la chambre était propre et confortable, et le personnel était sympathique.
Nous avons beaucoup aimé notre séjour. La nourriture était bonne, la chambre était propre et confortable, et le personnel était sympathique.
8
Christian
Jul 22, 2022
·
Stayed 6 nights
Struttura molto bella, peccato la pulizia delle camere... per 2 giorni non e' stata fatta! Animazione internazionale (Pink Positive) stupenda soprattutto negli spettacoli serali e nei giochi organizzati per grandi e piccini
Struttura molto bella, peccato la pulizia delle camere... per 2 giorni non e' stata fatta! Animazione internazionale (Pink Positive) stupenda soprattutto negli spettacoli serali e nei giochi organizzati per grandi e piccini
8
Birgit
Nov 2, 2024
·
Stayed 7 nights
Sehr schöne Unterkunft, direkt am Meer gelegen. Sehr sauber und ordentliches, abwechslungsreiches Essen. Das Personal war im Allgemeinen sehr höflich und zuvorkommend. Allerdings wurde unser Auto auf dem Hotelparkplatz beschädigt und das Hotel hat nicht zur Aufklärung beigetragen. Auch die Übernahme der Reparaturkosten wurde nicht angeboten. Wir sind auf dem Schaden sitzen geblieben und mussten einen nicht unerheblichen Betrag aus eigener Tasche bezahlen. Das ergibt leider abschließend einen leicht negativen Eindruck unseres ansonsten schönen Urlaubs.
Sehr schöne Unterkunft, direkt am Meer gelegen. Sehr sauber und ordentliches, abwechslungsreiches Essen. Das Personal war im Allgemeinen sehr höflich und zuvorkommend. Allerdings wurde unser Auto auf dem Hotelparkplatz beschädigt und das Hotel hat nicht zur Aufklärung beigetragen. Auch die Übernahme der Reparaturkosten wurde nicht angeboten. Wir sind auf dem Schaden sitzen geblieben und mussten einen nicht unerheblichen Betrag aus eigener Tasche bezahlen. Das ergibt leider abschließend einen leicht negativen Eindruck unseres ansonsten schönen Urlaubs.
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AI-generated summary based on recent guest reviews
Rooms
Room sizes range from cozy to very spacious with simple decor, and some bungalows have been refreshed. Guests mention firm or split mattresses and possible noise near the main bar or amphitheatre.
Related guest reviews
6
Frederique TECHER
May 18, 2023
·
Stayed 7 nights
Bon rapport qualité prix à cette période (600€/pers) Mais ne vaut pas plus. Un peu déçue de la chambre : Je ne vois pas de différence entre bungalow vue mer avec supplément et chambre : très bruyante, ménage quotidien léger. Restauration buffet basique, qualité relative mais beaucoup de choix. Le restaurant La Pergola est catastrophique en revanche. Équipe d’animation dynamique et motivée malgré la faible fréquentation de jeunes gens. Pour ce prix hors saison, offre correcte. Impensable en haute saison
Bon rapport qualité prix à cette période (600€/pers) Mais ne vaut pas plus. Un peu déçue de la chambre : Je ne vois pas de différence entre bungalow vue mer avec supplément et chambre : très bruyante, ménage quotidien léger. Restauration buffet basique, qualité relative mais beaucoup de choix. Le restaurant La Pergola est catastrophique en revanche. Équipe d’animation dynamique et motivée malgré la faible fréquentation de jeunes gens. Pour ce prix hors saison, offre correcte. Impensable en haute saison
8
Michel
Aug 14, 2024
·
Stayed 7 nights
Comme discuté précédemment avec le personnel sur place : Les alentours des piscines sont glissants et dangereux. Les wc dans les zones communes sont rarement propres. Le lit double a 2 matelas est décevant. Pour le reste le service est de bonne qualité.
Comme discuté précédemment avec le personnel sur place : Les alentours des piscines sont glissants et dangereux. Les wc dans les zones communes sont rarement propres. Le lit double a 2 matelas est décevant. Pour le reste le service est de bonne qualité.
6
Olivier
Apr 24, 2023
·
Stayed 7 nights
hébergement très bien bungalow très bien décoré récemment par contre nourriture très répétitive que des crudités en entrée plats cuisinés très lourds sinon tout le reste est bien
hébergement très bien bungalow très bien décoré récemment par contre nourriture très répétitive que des crudités en entrée plats cuisinés très lourds sinon tout le reste est bien
8
tony
Aug 29, 2022
·
Stayed 8 nights
L'hotel en lui même est correct, notre chambre était bien située, propre et faite tous les jours. La literie extrêmement dure était un vrai problème. La plage de petits cailloux est agréable. nous n'avons pas participé aux animations (pas notre truc) donc pas de commentaire à ce niveau. Pour des Français, la nourriture n'est pas très savoureuse, ni variée. Les légumes ne sont pas murs, les plats locaux très salés (tapenade olives immangeables). Au niveau des boissons (mais c'est pareil dans toutes les chaines d'hotel) sodas trop sucrés et jus de fruits qui n'en sont pas, vins imbuvables. L'eau du robinet n'étant pas potable, la distribution de l'eau se fait par frigos remplis de bouteilles d'1/2l non recyclées car il n'y a pas de containers prévus à cet effet, hormis quelques poubelles au bord des piscines. Les pissicnes sont nombreuseseta adaptées a chaque tranche d'age, assez calmes et surveillées pour la plupart de 10h à 18h. Excellent séjour grace aux visites et trésor de cette belle ile.
L'hotel en lui même est correct, notre chambre était bien située, propre et faite tous les jours. La literie extrêmement dure était un vrai problème. La plage de petits cailloux est agréable. nous n'avons pas participé aux animations (pas notre truc) donc pas de commentaire à ce niveau. Pour des Français, la nourriture n'est pas très savoureuse, ni variée. Les légumes ne sont pas murs, les plats locaux très salés (tapenade olives immangeables). Au niveau des boissons (mais c'est pareil dans toutes les chaines d'hotel) sodas trop sucrés et jus de fruits qui n'en sont pas, vins imbuvables. L'eau du robinet n'étant pas potable, la distribution de l'eau se fait par frigos remplis de bouteilles d'1/2l non recyclées car il n'y a pas de containers prévus à cet effet, hormis quelques poubelles au bord des piscines. Les pissicnes sont nombreuseseta adaptées a chaque tranche d'age, assez calmes et surveillées pour la plupart de 10h à 18h. Excellent séjour grace aux visites et trésor de cette belle ile.
8
Maria
May 29, 2025
·
Stayed 7 nights
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
8
Vincent
May 8, 2023
·
Stayed 10 nights
Les services proposés sont très bien. La nourriture est vraiment bonne et variée. Animations au rendez-vous. Le mobilier du salon et la reception sont à moderniser. Les chambres familiales sont très spacieuses. Il faudrait changer les rideaux sui laissent entrer le jour et isoler.
Les services proposés sont très bien. La nourriture est vraiment bonne et variée. Animations au rendez-vous. Le mobilier du salon et la reception sont à moderniser. Les chambres familiales sont très spacieuses. Il faudrait changer les rideaux sui laissent entrer le jour et isoler.
8
Jean-Pierre
May 21, 2024
·
Stayed 8 nights
Hôtel village tout en hauteur, beaucoup de marches à grimper. Plage pas terrible faite de gravillons, pas très agréable. La restauration est correcte sans être exceptionnelle mais c'est assez bon malgré tout. La chambre est grande et assez confortable.
Hôtel village tout en hauteur, beaucoup de marches à grimper. Plage pas terrible faite de gravillons, pas très agréable. La restauration est correcte sans être exceptionnelle mais c'est assez bon malgré tout. La chambre est grande et assez confortable.
10
Pascal
May 6, 2025
·
Stayed 4 nights
Nous avons beaucoup aimé notre séjour. La nourriture était bonne, la chambre était propre et confortable, et le personnel était sympathique.
Nous avons beaucoup aimé notre séjour. La nourriture était bonne, la chambre était propre et confortable, et le personnel était sympathique.
10
Anaïs
May 3, 2023
·
Stayed 7 nights
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
10
Neil
Aug 2, 2025
·
Stayed 6 nights
First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back, We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped. Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.
First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back, We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped. Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.
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AI-generated summary based on recent guest reviews
Service
Feedback consistently praises friendly, attentive staff across reception, bars and restaurants. Isolated issues aside, service is a standout.
Related guest reviews
8
Neringa
Oct 26, 2022
·
Stayed 7 nights
I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
10
sana fatima
Sep 19, 2025
·
Stayed 4 nights
We absolutely loved our stay in mitsis. Staff were friendly, food was tasty and the family entertainment was good too. Thanks x
We absolutely loved our stay in mitsis. Staff were friendly, food was tasty and the family entertainment was good too. Thanks x
10
Nina
May 27, 2025
·
Stayed 10 nights
Das Personal war durchweg freundlich und kompetent. Das Essen war super (All-inklusive), abwechslungsreich und lecker. Die Anlage ist schon etwas in die Jahre gekommen, aber gepflegt und sauber, so dass das wenig auffällt. Das meer super sauber und toll.
Das Personal war durchweg freundlich und kompetent. Das Essen war super (All-inklusive), abwechslungsreich und lecker. Die Anlage ist schon etwas in die Jahre gekommen, aber gepflegt und sauber, so dass das wenig auffällt. Das meer super sauber und toll.
10
Ginette
Jul 12, 2025
·
Stayed 7 nights
Staff are super friendly, all inclusive is good value, plenty of space and we had the most glorious weather!
Staff are super friendly, all inclusive is good value, plenty of space and we had the most glorious weather!
10
Geoffrey William
Jul 14, 2025
·
Stayed 7 nights
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
10
Rashesh
May 10, 2025
·
Stayed 7 nights
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
10
Christian
Aug 17, 2025
·
Stayed 9 nights
Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.
Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.
8
Georgios
May 22, 2025
·
Stayed 8 nights
Das Hotel ist etwas in die Jahre gekommen wird allerdings im Jahr 2027 saniert. Personal lässt keine Wünsche offen. Es springen mehr Führungskräfte wie Mitarbeiter rum
Das Hotel ist etwas in die Jahre gekommen wird allerdings im Jahr 2027 saniert. Personal lässt keine Wünsche offen. Es springen mehr Führungskräfte wie Mitarbeiter rum
8
Ryan
Nov 12, 2023
·
Stayed 6 nights
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
10
Vera
May 28, 2023
·
Stayed 7 nights
Excellent everything Staff amazing reception staff 👏 amazing, food lovely. Very nice holiday
Excellent everything Staff amazing reception staff 👏 amazing, food lovely. Very nice holiday
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AI-generated summary based on recent guest reviews
Location
Seafront setting with clear water and a manageable transfer from the airport. Exploring beyond the resort often requires a taxi or car, and the terraced layout includes many steps.
Related guest reviews
8
Gertrudis
Sep 10, 2024
·
Stayed 5 nights
Gerne wieder. Der Service sehr zuvorkommend und das Personal sehr freundlich. Die Anlage sehr schö mit viel Bepflanzung und Sauber. Das eine oder andere in die Jahre gekommen wird jedoch nach und nach erneuert. Das Essen egal wo in der Anlage sehr lecker! Strand etwas zu steinig nach unserem Geschmack. Wasserschuhe sind empfehlenswert. Wasser jadoch klar und sauber. Die Anlage würden wir weiterempfehlen. Der Strand ist Geschmackssache
Gerne wieder. Der Service sehr zuvorkommend und das Personal sehr freundlich. Die Anlage sehr schö mit viel Bepflanzung und Sauber. Das eine oder andere in die Jahre gekommen wird jedoch nach und nach erneuert. Das Essen egal wo in der Anlage sehr lecker! Strand etwas zu steinig nach unserem Geschmack. Wasserschuhe sind empfehlenswert. Wasser jadoch klar und sauber. Die Anlage würden wir weiterempfehlen. Der Strand ist Geschmackssache
8
tony
Aug 29, 2022
·
Stayed 8 nights
L'hotel en lui même est correct, notre chambre était bien située, propre et faite tous les jours. La literie extrêmement dure était un vrai problème. La plage de petits cailloux est agréable. nous n'avons pas participé aux animations (pas notre truc) donc pas de commentaire à ce niveau. Pour des Français, la nourriture n'est pas très savoureuse, ni variée. Les légumes ne sont pas murs, les plats locaux très salés (tapenade olives immangeables). Au niveau des boissons (mais c'est pareil dans toutes les chaines d'hotel) sodas trop sucrés et jus de fruits qui n'en sont pas, vins imbuvables. L'eau du robinet n'étant pas potable, la distribution de l'eau se fait par frigos remplis de bouteilles d'1/2l non recyclées car il n'y a pas de containers prévus à cet effet, hormis quelques poubelles au bord des piscines. Les pissicnes sont nombreuseseta adaptées a chaque tranche d'age, assez calmes et surveillées pour la plupart de 10h à 18h. Excellent séjour grace aux visites et trésor de cette belle ile.
L'hotel en lui même est correct, notre chambre était bien située, propre et faite tous les jours. La literie extrêmement dure était un vrai problème. La plage de petits cailloux est agréable. nous n'avons pas participé aux animations (pas notre truc) donc pas de commentaire à ce niveau. Pour des Français, la nourriture n'est pas très savoureuse, ni variée. Les légumes ne sont pas murs, les plats locaux très salés (tapenade olives immangeables). Au niveau des boissons (mais c'est pareil dans toutes les chaines d'hotel) sodas trop sucrés et jus de fruits qui n'en sont pas, vins imbuvables. L'eau du robinet n'étant pas potable, la distribution de l'eau se fait par frigos remplis de bouteilles d'1/2l non recyclées car il n'y a pas de containers prévus à cet effet, hormis quelques poubelles au bord des piscines. Les pissicnes sont nombreuseseta adaptées a chaque tranche d'age, assez calmes et surveillées pour la plupart de 10h à 18h. Excellent séjour grace aux visites et trésor de cette belle ile.
10
Geoffrey William
Jul 14, 2025
·
Stayed 7 nights
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
10
Rashesh
May 10, 2025
·
Stayed 7 nights
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
10
Vanessa
May 12, 2025
·
Stayed 7 nights
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
8
Jean-Pierre
May 21, 2024
·
Stayed 8 nights
Hôtel village tout en hauteur, beaucoup de marches à grimper. Plage pas terrible faite de gravillons, pas très agréable. La restauration est correcte sans être exceptionnelle mais c'est assez bon malgré tout. La chambre est grande et assez confortable.
Hôtel village tout en hauteur, beaucoup de marches à grimper. Plage pas terrible faite de gravillons, pas très agréable. La restauration est correcte sans être exceptionnelle mais c'est assez bon malgré tout. La chambre est grande et assez confortable.
10
Gwennael
Apr 23, 2025
·
Stayed 4 nights
Très bon sejour. Hôtel propre et bien équipé. Restaurant très correct. Personnel très sympathique. Plage au pied de l'hôtel (attention aux rochers) Difficile par contre de se déplacer sans voiture. Un petit bémol avec une rembarde en peinture fraîche non indiquée (pantalon malheureusement irrécupérable).
Très bon sejour. Hôtel propre et bien équipé. Restaurant très correct. Personnel très sympathique. Plage au pied de l'hôtel (attention aux rochers) Difficile par contre de se déplacer sans voiture. Un petit bémol avec une rembarde en peinture fraîche non indiquée (pantalon malheureusement irrécupérable).
8
Ryan
Nov 12, 2023
·
Stayed 6 nights
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
10
Anaïs
May 3, 2023
·
Stayed 7 nights
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
Parfait, plusieurs piscines (non chauffées malheureusement) mais ce qui permet à tous de ne pas être les uns sur les autres. Plage à 5m de la piscine. Des chambres typiques grecques. Des plats savoureux et variés. Je reviendrai !
8
Birgit
Nov 2, 2024
·
Stayed 7 nights
Sehr schöne Unterkunft, direkt am Meer gelegen. Sehr sauber und ordentliches, abwechslungsreiches Essen. Das Personal war im Allgemeinen sehr höflich und zuvorkommend. Allerdings wurde unser Auto auf dem Hotelparkplatz beschädigt und das Hotel hat nicht zur Aufklärung beigetragen. Auch die Übernahme der Reparaturkosten wurde nicht angeboten. Wir sind auf dem Schaden sitzen geblieben und mussten einen nicht unerheblichen Betrag aus eigener Tasche bezahlen. Das ergibt leider abschließend einen leicht negativen Eindruck unseres ansonsten schönen Urlaubs.
Sehr schöne Unterkunft, direkt am Meer gelegen. Sehr sauber und ordentliches, abwechslungsreiches Essen. Das Personal war im Allgemeinen sehr höflich und zuvorkommend. Allerdings wurde unser Auto auf dem Hotelparkplatz beschädigt und das Hotel hat nicht zur Aufklärung beigetragen. Auch die Übernahme der Reparaturkosten wurde nicht angeboten. Wir sind auf dem Schaden sitzen geblieben und mussten einen nicht unerheblichen Betrag aus eigener Tasche bezahlen. Das ergibt leider abschließend einen leicht negativen Eindruck unseres ansonsten schönen Urlaubs.
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AI-generated summary based on recent guest reviews
Dining
Overall, food is tasty and varied with themed nights and a la carte options; vegetarians were satisfied. Some guests noted repetition or temperature issues, and a few disliked certain venues or drinks.
Related guest reviews
6
Frederique TECHER
May 18, 2023
·
Stayed 7 nights
Bon rapport qualité prix à cette période (600€/pers) Mais ne vaut pas plus. Un peu déçue de la chambre : Je ne vois pas de différence entre bungalow vue mer avec supplément et chambre : très bruyante, ménage quotidien léger. Restauration buffet basique, qualité relative mais beaucoup de choix. Le restaurant La Pergola est catastrophique en revanche. Équipe d’animation dynamique et motivée malgré la faible fréquentation de jeunes gens. Pour ce prix hors saison, offre correcte. Impensable en haute saison
Bon rapport qualité prix à cette période (600€/pers) Mais ne vaut pas plus. Un peu déçue de la chambre : Je ne vois pas de différence entre bungalow vue mer avec supplément et chambre : très bruyante, ménage quotidien léger. Restauration buffet basique, qualité relative mais beaucoup de choix. Le restaurant La Pergola est catastrophique en revanche. Équipe d’animation dynamique et motivée malgré la faible fréquentation de jeunes gens. Pour ce prix hors saison, offre correcte. Impensable en haute saison
10
sana fatima
Sep 19, 2025
·
Stayed 4 nights
We absolutely loved our stay in mitsis. Staff were friendly, food was tasty and the family entertainment was good too. Thanks x
We absolutely loved our stay in mitsis. Staff were friendly, food was tasty and the family entertainment was good too. Thanks x
10
Marinella
Jun 29, 2024
·
Stayed 5 nights
The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
8
Antonio Rogerio da Silva
Jun 3, 2025
·
Stayed 7 nights
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
10
Rashesh
May 10, 2025
·
Stayed 7 nights
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
10
Vanessa
May 12, 2025
·
Stayed 7 nights
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
Très bel hôtel et personnel très agréable, chaleureux !! La nourriture est excellente et il y a beaucoup de choix ! La plage est avec un accès direct et privée! Seul défaut, les piscines ne sont pas chauffées et très froides! Le ménage est fait tous les jours mais un peu bâclé au niveau des poussières par terre, mais sinon bien quand même ! Nous avions une vue sur les jardins et c’est très joli et bien entretenu . Il y a le responsable du club Coralia qui s’appelle Paul, il est super, toujours là pour vous aider! Un grand merci à toi Paul !
10
Christian
Aug 17, 2025
·
Stayed 9 nights
Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.
Sehr schöne und weitreichende Anlage mit unheimlich freundlichem und hilfsbereitem Personal. Das Hotel und die Infrastruktur sind sehr gepflegt, gerade wenn man die Belegungsfrequenz, gerade in der Hauptferienzeit, berücksichtigt. Das Essen ist vielfältig, wiederholt sich im Hauptrestaurant nach einer Woche. Es wird allgemein viel im Cretan Village geboten. Wir kommen wieder.
10
Adham
Nov 25, 2023
·
Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
Excellent village vey family oriented. A lot of activities with mini club, animationss, mini-disco etc... The pools are not heated but we had the chance of plenty of sunshine in October. The food is of high quality. A lot of fresh and lovely prepared dishes. The 2 restaurants a la carte offers a very good culinary experience. Thanks a lot to all the team of the village especially thankx to Elena DAMILAKI for always smiling, helping, guiding and wormly welcoming.
8
Willy
Jul 28, 2025
·
Stayed 6 nights
Nourriture vraiment pas bon a part le petit dejeune
Nourriture vraiment pas bon a part le petit dejeune
10
Neil
Aug 2, 2025
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Stayed 6 nights
First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back, We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped. Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.
First time visiting a Mitsis, I was dubious as it was so cheap for a family of four, all inclusive. I was pleasantly surprised!! We all had a great time and will be back, We were a family of four, young children, and the room was cozy! I imagine with older children it would be cramped. Food selection was good and tasty with different themed nights. Breakfast got a bit boring by day 6, lots of choice just the same every day. All edible and tasty, though.
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AI-generated summary based on recent guest reviews
10
Catherine
Jun 17, 2026
·
Stayed 3 nights
We had a wonderful stay! The food was amazing!
We had a wonderful stay! The food was amazing!
10
Stephanie
Jun 11, 2026
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Stayed 6 nights
Great for a family vacation! The staff is very nice and helpful. The food is great!!! Downside, the bars that are open during the days have very limited options.
Great for a family vacation! The staff is very nice and helpful. The food is great!!! Downside, the bars that are open during the days have very limited options.
10
Lucian
May 24, 2026
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Stayed 5 nights
Absolutely loved our stay at Canvas by Mitsis Cretan Village. The hotel has a beautiful setting, a relaxed atmosphere, and the staff were welcoming and professional throughout our visit. One of the highlights was that we were upgraded to Laguna at no extra cost, which was a really nice surprise and made our stay even more special. Everything felt well organized, the service was excellent, and we truly appreciated the attention to detail. Overall, it was a very positive experience and we would definitely recommend this hotel to anyone looking for a relaxing and enjoyable stay in Crete.
Absolutely loved our stay at Canvas by Mitsis Cretan Village. The hotel has a beautiful setting, a relaxed atmosphere, and the staff were welcoming and professional throughout our visit. One of the highlights was that we were upgraded to Laguna at no extra cost, which was a really nice surprise and made our stay even more special. Everything felt well organized, the service was excellent, and we truly appreciated the attention to detail. Overall, it was a very positive experience and we would definitely recommend this hotel to anyone looking for a relaxing and enjoyable stay in Crete.
10
Maja
May 3, 2026
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Stayed 12 nights
It was an excellent and relaxing stay, my top were probably food (huge variety of vegetarian dishes, every day something new and different, excellent à la carte restaurants and food by the beach during the day) The staff deserves a huge applause for their top hospitality friendliness and attitude. Very comfortable room and beautiful surroundings, in my opinion better than the neighboring resorts. Overall very comfortable stay. If I have to say something negative it’s maybe that I’d love it to be an adult only hotel since kids were running everywhere, so definitely more family friendly than a relaxing couple stay, but you cannot satisfy everyone :) anyway I’d definitely come back
It was an excellent and relaxing stay, my top were probably food (huge variety of vegetarian dishes, every day something new and different, excellent à la carte restaurants and food by the beach during the day) The staff deserves a huge applause for their top hospitality friendliness and attitude. Very comfortable room and beautiful surroundings, in my opinion better than the neighboring resorts. Overall very comfortable stay. If I have to say something negative it’s maybe that I’d love it to be an adult only hotel since kids were running everywhere, so definitely more family friendly than a relaxing couple stay, but you cannot satisfy everyone :) anyway I’d definitely come back
10
Darius
Nov 3, 2025
·
Stayed 7 nights
Had a very good and relaxing time.
Had a very good and relaxing time.
FAQs about Canvas by Mitsis Cretan Village
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas, including registration desks and bathrooms.
Where is the property located in relation to key landmarks?
The property is located in Limenas Hersonissou, within a 10-minute drive of Star Beach Water Park and Convention Centre Creta Maris. It is approximately 1.1 km from Sarandaris Beach and 5.5 mi from Stalis Beach.
Does the property have a swimming pool?
Yes, there are 5 outdoor swimming pools, including a children's pool. The pools are seasonal and operational during specific hours.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: 213.97033248764038USD
- 2026-09-22: 213.1601627281189USD
- 2026-09-23: NO DATA
- 2026-09-24: 243.8543928835144USD
- 2026-09-25: 231.31095883813478USD
- 2026-09-26: NO DATA
- 2026-09-27: NO DATA
- 2026-09-28: 209.01203403955077USD
- 2026-09-29: 213.390732USD
- 2026-09-30: 213.75970235482788USD
- 2026-10-01: 214.49827327432251USD
- 2026-10-02: 296.52776886175536USD
- 2026-10-03: 254.64143210797118USD
- 2026-10-04: 244.37814977709962USD
- 2026-10-05: 253.30332156176758USD
- 2026-10-06: 253.30332156176758USD
- 2026-10-07: 256.66774930404665USD
- 2026-10-08: 256.66774930404665USD
- 2026-10-09: 256.66774930404665USD
- 2026-10-10: 216.80774725216673USD
- 2026-10-11: 216.80774725216673USD
- 2026-10-12: 235.01930609414674USD
- 2026-10-13: 241.26037916342162USD
- 2026-10-14: 235.01930609414674USD
- 2026-10-15: 243.8188735567627USD
- 2026-10-16: 297.140858USD
- 2026-10-17: 296.52776886175536USD
- 2026-10-18: 206.72503754595948USD
- 2026-10-19: 204.5682844190674USD
- 2026-10-20: 206.63020847103883USD
- 2026-10-21: 206.61510094073486USD
- 2026-10-22: 204.5682844190674USD
- 2026-10-23: 206.64507091973877USD
- 2026-10-24: 176.83896397976685USD
- 2026-10-25: 154.0658062774353USD
- 2026-10-26: 155.5734782819519USD
- 2026-10-27: 154.0658062774353USD
- 2026-10-28: 155.59346993850707USD
- 2026-10-29: 154.0658062774353USD
- 2026-10-30: 155.65342740234374USD
- 2026-10-31: 154.0658062774353USD
- 2026-11-01: 170.71785835565186USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Golf Course (nearby)
Beach (Nearby)
Scuba Diving
Windsurfing
Cycling
Billiards
Golf (miniature)
Horse Riding
Playground
Canoeing
Pool Outdoor
Live Music
Bicycle Tour Information
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Bingo
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Kids Club
Poolside Bar
Packed Lunches
Family Room
Beach Sun Loungers
Snack Bar/Deli
Internet
Free Wi-Fi