Twin Palms 1401

Condo was outdated, and the matress could use an upgrade, parking passes were not provided the day we arri ed and theybhad us searching all over the condo to find them, even told us to look under bed, we had just arrived after 10 hr drive who wants to go on a scavenger hunt? Cobdo could use some cooking sheets, and more utensils. But with all that being said, Rental company was very prompt to answer all my questions, and the view was amazing. The condo not being updated didn't prevent us from having a good time.

Beautiful view. Property was very clean. Condo needed some updates for sure. Bed, pillows, bedding uncomfortable and old. Tubs old and gross. Location was spectacular. There is a code needed for the indoor spa and restrooms down by pool but the code was never given to us for it. We had to ask other guests.

The elevators were working half the time, the tub in the master wouldn't drain, the parking passes were not anywhere that was listed in check in process, codes to all places were not given, a random man came into our room middle of the day to check and make sure an interior door was locked?!???

The listing on VRBO said that loungers and an umbrella on the beach were provided an attendant would set them up and tear everything down and once we tried to do that, they said we as in our condo was not on the list so we had to deal with that every day we were there, because there was different attendance taking care of the chairs and umbrellas other than that we had a great experience

Condo was perfect for our family. We had everything we needed. Perfect location. Only disappointment was the indoor spa was not working. We stay at twin palms often and was looking forward to using it.

Overall the unit was very clean, amazing views, great location, good use of space, full size suv fit in the parking garage however the parking spot provided for the unit was a little tight. The elevators were always available which is nice for being on the 19th floor. I would suggest bringing some pillows as they were a little flat, I also highly suggest bringing your own toilet paper as I’m not sure they make a worse brand than what’s provided. Kitchen was well stocked, but there’s not many cups available. The biggest confusion for us were multiple access codes, some didn’t work, and there were no specific instructions for check out.

We were very pleased with our stay. Beyond what we were expecting. Very clean! The pool and hot tub were clean. Can’t wait to book our next trip!

Overall we enjoyed our stay here. However upon arrival we noted the AC was not working. We emailed the reservation team and called the maintenance team. It was late evening on Saturday when we arrived. The reservation team was not much help. Actually made 2 calls before getting any type of assistance. Unit was repaired late Sunday afternoon. The apartment was not the cleanest I’ve stayed in, nor the dirtiest either tbh. The “required” wrist bands for the pool and amenities were never delivered after 2-3 requests. Thankfully no one asked to see them! The mattress and pillows very uncomfortable. Would consider staying again, but would be only if no other affordable option available.

Great property, nice pools, amazing views.

Property was nice. We enjoyed our short stay and wish we had more time to stay longer. Would definitely stay at this property again. I would however suggest the exercise room access code be provided as well as the code to the gate leading to the beach. We had to ask an employee for exercise room code and another guest for the beach access code.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Super clean, large rooms and beautiful views with terrific balcony!

Last minute decision to check out Panama City Beach, FL for spring break with college age kids. Property was in a great location (close to entertainment, Walmart/groceries, restaurants). 19th floor was a pleasant surprise. Could see dolphins, string rays, a manatee one morning, and a great view of the Emerald Gulf Shores. Quiet, clean, well kept property, felt safe in the area and property, and it had enough amenities for everyone to enjoy the week. Great rental! Great city. Property manager and employees were very friendly. Unbeatable view!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I sent this to the property manager the day we arrived. They said they would credit me the cleaning fee. Prior to coming, I mentioned a prior reviewer said they had a problem with entry code after hours. I was assured we would not have that problem. Well we arrived at 1AM and could not access the driveway gate due to the code. It took 30 minutes to figure out how to get a response to get in. The unit IS cute, great layout and location and decorated nicely. But! The bathroom tubs are nasty. I bought mats to put down. The mirror in the living room was covered in hand prints and something smeared. The couch has stains and much dirt and crumbs in them. Our feet were black the first day from walking barefoot on them. The washing machine and dryer are filled with sheets and towels. I am here for a softball tournament. I needed a washer dryer for her uniforms. I did not come here to do someone else's laundry. I ran the washer and washed everything that was in there but I had to for me to be able to use it. I was NOT going to touch someone else's dirties. This makes me wonder if my sheets and towels are really clean. This is unacceptable that I paid a cleaning fee and it was not cleaned for me! We went to the beach for first time and could not figure out the code from the paper y'all gave us. We used the code that was texted to us for the driveway gate and it got us out but not in. We tried the other codes, nothing! We had to have our son hop the fence and use the texted driveway code to get us in. I rented here for the beach and can't use it due to not being able to get out and in. Finally, the oven burning element is not working properly. It took at least 20 minutes if not more to preheat. This unit needs some attention.

Condo could gave been cleaner.....

To start of the final payment for this booking was ridiculous. They wanted us to send them a check or charge an additional % plus tax on top of what we thought we were paying. Beware it is not in the listing it is super hidden. It took the Vrbo customer service person over 15 minutes to find where it says anything about extra changes on final payments. The company said we can avoid fees by sending checks. WHO SENDS CHECKS!? (Sending checks in the mail still cost money) I booked on Vrbo and all of the Payments need to be done through Vrbo! There were no reminders on the final payment due date or anything. Next the address they gave to send stuff to is some sketch warehouse and the "manager" I spoke with was from some other hotel and not the hosting company I was supposed to send this payment to. All around the whole Payments thing outside of Vrbo was super sketch! Next the room was supposed to be a non smoking room. When we got there we found ashes on the outside table along with cigar wrappers. There was hair in the fridge and the pillows were nasty had stains all over them. The couches were a bit sticky and had some old popcorn in them. Asked the host to install a lock from the inside because our little kids were able to open the doors so easy. There is no way to lock the doors from the Inside! All the owner said was thanks for letting me know. Over all not a very clean place. I\'m not sure why we even pay a cleaning fee. The only thing they have going for them is l

Beautiful view. Property was very clean. Condo needed some updates for sure. Bed, pillows, bedding uncomfortable and old. Tubs old and gross. Location was spectacular. There is a code needed for the indoor spa and restrooms down by pool but the code was never given to us for it. We had to ask other guests.

The place view was great. I could not get the TV remotes to work in the living area. The floors were not very clean from the time we walked in. The sofa was stained and dirty.

Overall the unit was very clean, amazing views, great location, good use of space, full size suv fit in the parking garage however the parking spot provided for the unit was a little tight. The elevators were always available which is nice for being on the 19th floor. I would suggest bringing some pillows as they were a little flat, I also highly suggest bringing your own toilet paper as I’m not sure they make a worse brand than what’s provided. Kitchen was well stocked, but there’s not many cups available. The biggest confusion for us were multiple access codes, some didn’t work, and there were no specific instructions for check out.

We were very pleased with our stay. Beyond what we were expecting. Very clean! The pool and hot tub were clean. Can’t wait to book our next trip!

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was clean and in a great location.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Super clean, large rooms and beautiful views with terrific balcony!

The view was amazing. The only thing that I was not impressed with was we had no bowls, no cups. Usually a place gives you a couple trash bags and toilet paper but we had 1. Didn’t know we had to buy them before we came. The kitchen just isn’t set up to really use. I had to buy a pan because there wasn’t one. Other then the kitchen and it not really being clean clean, the view was beautiful.

Condo was outdated, and the matress could use an upgrade, parking passes were not provided the day we arri ed and theybhad us searching all over the condo to find them, even told us to look under bed, we had just arrived after 10 hr drive who wants to go on a scavenger hunt? Cobdo could use some cooking sheets, and more utensils. But with all that being said, Rental company was very prompt to answer all my questions, and the view was amazing. The condo not being updated didn't prevent us from having a good time.

Loved the unit, beautiful view and location!

Beautiful view. Property was very clean. Condo needed some updates for sure. Bed, pillows, bedding uncomfortable and old. Tubs old and gross. Location was spectacular. There is a code needed for the indoor spa and restrooms down by pool but the code was never given to us for it. We had to ask other guests.

View was great. Condo was comfortable but lacked a few things. Needed a better cleaning. Only one lounge chair on the balcony. Overall, it was fine but could be pretty awesome.

Overall we enjoyed our stay at the condo. There weren’t as many cooking supplies as we’re use to having in condos so that took a little reworking on our part. But overall we enjoyed the place and would gladly stay again.

Twin Palms is always our go to spot in PCB! 1904 may be my favorite room that we’ve stayed in so far there. I love the layout, room enough for everyone without being crowded. I’m a fan 5 stars!!!

Overall the unit was very clean, amazing views, great location, good use of space, full size suv fit in the parking garage however the parking spot provided for the unit was a little tight. The elevators were always available which is nice for being on the 19th floor. I would suggest bringing some pillows as they were a little flat, I also highly suggest bringing your own toilet paper as I’m not sure they make a worse brand than what’s provided. Kitchen was well stocked, but there’s not many cups available. The biggest confusion for us were multiple access codes, some didn’t work, and there were no specific instructions for check out.

Everything was as explained in the listing-comfy beds, all appliances working, fabulous views! Saw so many dolphins! Would definitely stay again

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Super clean, large rooms and beautiful views with terrific balcony!

Last minute decision to check out Panama City Beach, FL for spring break with college age kids. Property was in a great location (close to entertainment, Walmart/groceries, restaurants). 19th floor was a pleasant surprise. Could see dolphins, string rays, a manatee one morning, and a great view of the Emerald Gulf Shores. Quiet, clean, well kept property, felt safe in the area and property, and it had enough amenities for everyone to enjoy the week. Great rental! Great city. Property manager and employees were very friendly. Unbeatable view!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I sent this to the property manager the day we arrived. They said they would credit me the cleaning fee. Prior to coming, I mentioned a prior reviewer said they had a problem with entry code after hours. I was assured we would not have that problem. Well we arrived at 1AM and could not access the driveway gate due to the code. It took 30 minutes to figure out how to get a response to get in. The unit IS cute, great layout and location and decorated nicely. But! The bathroom tubs are nasty. I bought mats to put down. The mirror in the living room was covered in hand prints and something smeared. The couch has stains and much dirt and crumbs in them. Our feet were black the first day from walking barefoot on them. The washing machine and dryer are filled with sheets and towels. I am here for a softball tournament. I needed a washer dryer for her uniforms. I did not come here to do someone else's laundry. I ran the washer and washed everything that was in there but I had to for me to be able to use it. I was NOT going to touch someone else's dirties. This makes me wonder if my sheets and towels are really clean. This is unacceptable that I paid a cleaning fee and it was not cleaned for me! We went to the beach for first time and could not figure out the code from the paper y'all gave us. We used the code that was texted to us for the driveway gate and it got us out but not in. We tried the other codes, nothing! We had to have our son hop the fence and use the texted driveway code to get us in. I rented here for the beach and can't use it due to not being able to get out and in. Finally, the oven burning element is not working properly. It took at least 20 minutes if not more to preheat. This unit needs some attention.

Condo was outdated, and the matress could use an upgrade, parking passes were not provided the day we arri ed and theybhad us searching all over the condo to find them, even told us to look under bed, we had just arrived after 10 hr drive who wants to go on a scavenger hunt? Cobdo could use some cooking sheets, and more utensils. But with all that being said, Rental company was very prompt to answer all my questions, and the view was amazing. The condo not being updated didn't prevent us from having a good time.

Beautiful view. Property was very clean. Condo needed some updates for sure. Bed, pillows, bedding uncomfortable and old. Tubs old and gross. Location was spectacular. There is a code needed for the indoor spa and restrooms down by pool but the code was never given to us for it. We had to ask other guests.

The elevators were working half the time, the tub in the master wouldn't drain, the parking passes were not anywhere that was listed in check in process, codes to all places were not given, a random man came into our room middle of the day to check and make sure an interior door was locked?!???

Need to get a new Cleaning Crew !! And maintenance or security employees not very accommodating or nice .

Overall we enjoyed our stay here. However upon arrival we noted the AC was not working. We emailed the reservation team and called the maintenance team. It was late evening on Saturday when we arrived. The reservation team was not much help. Actually made 2 calls before getting any type of assistance. Unit was repaired late Sunday afternoon. The apartment was not the cleanest I’ve stayed in, nor the dirtiest either tbh. The “required” wrist bands for the pool and amenities were never delivered after 2-3 requests. Thankfully no one asked to see them! The mattress and pillows very uncomfortable. Would consider staying again, but would be only if no other affordable option available.

Property was nice! Nice location! But check in was horrible we could not get in on arrival until 3 o’clock in morning so we basically lost one night and the guy we where communicating with told us to go rent a hotel room! The owner did call and got us in it was about 3:30 in morning so we basically lost one night we paid for! But property was nice and good location

Well equipped condo. Included all the essentials. Responsive host, great communication. Perfect location for families or adults. Will plan our next visit soon

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Super clean, large rooms and beautiful views with terrific balcony!

Last minute decision to check out Panama City Beach, FL for spring break with college age kids. Property was in a great location (close to entertainment, Walmart/groceries, restaurants). 19th floor was a pleasant surprise. Could see dolphins, string rays, a manatee one morning, and a great view of the Emerald Gulf Shores. Quiet, clean, well kept property, felt safe in the area and property, and it had enough amenities for everyone to enjoy the week. Great rental! Great city. Property manager and employees were very friendly. Unbeatable view!

We loved the property and location!

Right on the beach, and everything as described on the listing. Take your umbrella with you, since guys on the beach want $40/day for rental.

Loved the unit, beautiful view and location!

Beautiful view. Property was very clean. Condo needed some updates for sure. Bed, pillows, bedding uncomfortable and old. Tubs old and gross. Location was spectacular. There is a code needed for the indoor spa and restrooms down by pool but the code was never given to us for it. We had to ask other guests.

We really liked this property. Good location, easy access to the beach. We would stay here again.

Condo was perfect for our family. We had everything we needed. Perfect location. Only disappointment was the indoor spa was not working. We stay at twin palms often and was looking forward to using it.

Overall the unit was very clean, amazing views, great location, good use of space, full size suv fit in the parking garage however the parking spot provided for the unit was a little tight. The elevators were always available which is nice for being on the 19th floor. I would suggest bringing some pillows as they were a little flat, I also highly suggest bringing your own toilet paper as I’m not sure they make a worse brand than what’s provided. Kitchen was well stocked, but there’s not many cups available. The biggest confusion for us were multiple access codes, some didn’t work, and there were no specific instructions for check out.

Property was nice! Nice location! But check in was horrible we could not get in on arrival until 3 o’clock in morning so we basically lost one night and the guy we where communicating with told us to go rent a hotel room! The owner did call and got us in it was about 3:30 in morning so we basically lost one night we paid for! But property was nice and good location