Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details should be confirmed directly with the property.

What is the location of the property in relation to key landmarks?

The hotel is located in Jacksonville (Isle of Palms), just a 3-minute drive from Mayo Clinic Florida and 9 minutes from St. Johns Town Center. It is approximately 10.3 miles from Mayport Naval Station and 5.2 miles from the University of North Florida.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. The pool is operational seasonally.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, so it is advisable to check with the property directly for details.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for information regarding extra sleeping arrangements.

Residence Inn By Marriott Jacksonville-Mayo Clinic Area

Average nightly price at Residence Inn By Marriott Jacksonville-Mayo Clinic Area by month, last 12 months (USD)
Month	Average price
January	$209
February	$229
March	$286
April	$206
May	$189
June	$207
July	$210
August	$201
September	$244
October	$226
November	$198
December	$180

What guests think

Most reviews describe Residence Inn By Marriott Jacksonville-Mayo Clinic Area as very clean and quiet, with friendly, accommodating staff and spacious, well-equipped suites, and a convenient location near the Mayo Clinic with a helpful shuttle.

Guests appreciate the complimentary breakfast, pet-friendly policy, and amenities such as a pool, fitness room, bar, and on-site dining. Common frustrations include breakfast items running out or ending early, awkward restaurant ordering and some service lapses, and limited accessible parking. Rooms are praised for space, kitchenettes, and quiet comfort, though a few note low water pressure, minor maintenance issues, or firm sofas. Overall, expect a modern, comfortable stay geared to Mayo Clinic visitors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a shuttle to Mayo Clinic, a pool, fitness room, and an on-site bar/restaurant. Some guests reported limited accessible parking.

Related guest reviews

10

Patty

Feb 28, 2023

·

Stayed 1 night

Excellent stay! Made my appointments at Mayo Clinic more tolerable. Love the heated pool!!

10

Craig

May 25, 2025

·

Stayed 2 nights

It was newer than expected facility and quite nice we had to swim in the pool easy in easy app great parking and the breakfast was exceptional we will be staying there again as we visit family in Jacksonville beach.

10

Jenna

Nov 17, 2023

·

Stayed 1 night

We enjoyed our stay. The hotel is clean and nice. The only thing lacking slightly is the pool. It’s a bit small. Otherwise it was great!

10

Helmuth

Sep 22, 2025

·

Stayed 7 nights

We stayed there for 6 days. Our room was quiet, very clean, nice view to the woods. It was nice that they had a free shuttle to Mayo Clinic. The only problem was that one day we did’t had our room clean because the person in charge of doing it forgot. I have to go back to Mayo Clinic and my stay at the hotel was so good that I already made my reservation for the Residence Inn

10

Makarious

Jul 12, 2024

·

Stayed 2 nights

Our stay at the Residence Inn was truly delightful! From the moment we arrived, the staff went above and beyond to make us feel welcome. The rooms were spacious, clean, and well-equipped with everything we needed for a comfortable stay. We especially appreciated the fully-equipped kitchen, which made our stay even more convenient. The complimentary breakfast each morning was fantastic, with a wide variety of delicious options to choose from. The hotel amenities, including the fitness center and pool, were well-maintained and added to the overall experience. The location was also perfect, providing easy access to nearby attractions and restaurants. We thoroughly enjoyed our time at the Residence Inn and would highly recommend it to anyone looking for a comfortable and enjoyable stay. Thank you to the entire staff for making our visit so memorable!

10

Jeffory

Jun 14, 2023

·

Stayed 2 nights

Hotel is great, very close to Mayo Clinic. Has a bar with food, and breakfast each morning. The suites are great, very clean and comfortable. Staff is always courteous and helpful.

6

William

Jun 5, 2025

·

Stayed 2 nights

Hotel was great. Beautiful room with full size refrigerator and lot of space. What ruined our stay was the fact that only six handicapped parking spaces were allocated and they were always full. All the other parking spaces near the entrance were always filled also which mean as a handicapped person I had to park a con considerable distance from the entrance.

10

Gerard

Mar 7, 2025

·

Stayed 2 nights

This hotel has many patients that go to Mayo Clinic stay. There is not adequate. Handicap parking. I stay there often and almost always need to park on the side of the building and walk. Also the room service is a nice addition. A suggestion would be to have a direct line to call the restaurant to place orders, currently you need to call the front desk.

10

Kaitlyn

May 23, 2025

·

Stayed 2 nights

The front desk staff was so friendly. The room was much bigger than I was expecting. I love the restaurant and bar on site. Free breakfast. Easy to get in and out of from the room, and even tho it’s next to a highway, it was so quiet! I would have never known. 10/10 and would stay here over and over.

10

Dan

Oct 13, 2025

·

Stayed 1 night

The lights seem to be out in the parking lot. It was extremely dark in the morning and hard to see to get to car. Seems unsafe. Lights need to be turned on. Otherwise, excellent stay

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Cleanliness

Cleanliness is praised consistently, with many describing rooms and common areas as spotless. A few noted lapses such as a missed housekeeping day, hair on bedding, or pests in a kitchenette.

Related guest reviews

4

Jacqueline

Dec 25, 2022

·

Stayed 19,349 nights

Kitchen was full of ants. No plates at all in the kitchen.

10

Linda Diane

Nov 27, 2025

·

Stayed 2 nights

Spotless room, wonderful staff, and great amenties. Everything is provided!! Kitchen is supplied, bathroom has extras, shampoo, conditioner, and body bath!! Very quiet rooms can not here anything once you get into your room!

10

David

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel. clean spacious rooms, lots of stuff to use in the kitchen area of the room. Big bathroom. Plenty to choose from at breakfast.

10

KENNETH

Jul 27, 2025

·

Stayed 2 nights

Property was clean, fairly new, comfortable, and the staff was friendly and helpful.

10

zuhal

May 25, 2024

·

Stayed 1 night

It was clean and no any bad smell

10

Tyeisha

Aug 14, 2025

·

Stayed 2 nights

I had an amazing stay. The staff was friendly, the room was spotless. All the attractions were minutes away. The hotel felt like home away from home. Highly recommended. I will be back.

10

Thorn

Feb 11, 2024

·

Stayed 1 night

Like the cleanliness of the room

6

Omar

Oct 8, 2023

·

Stayed 1 night

The layout of our room was nice but we found hair on our bed. Room service was not available so we had to change our sheets.

10

Carrie

Jun 20, 2025

·

Stayed 1 night

The place was clean and staff was wonderful. Will be staying again!

10

Kay

Oct 21, 2025

·

Stayed 1 night

Always comfortable, beautiful rooms, great beds, great service, spotless clean

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, quiet, and well-equipped with full kitchens and functional layouts, suited for longer stays. Some guests noted firm sofas, low shower water pressure, or minor maintenance issues.

Related guest reviews

10

Robert

Jan 4, 2023

·

Stayed 19,360 nights

Nice room. Full kitchen was unexpected. Neat TV that is shared by living and bed areas.

10

David

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel. clean spacious rooms, lots of stuff to use in the kitchen area of the room. Big bathroom. Plenty to choose from at breakfast.

10

Bonita

Jan 12, 2024

·

Stayed 2 nights

I loved the space and the kitchenette in the room I stayed in. The room was clean and quiet and I will definitely be staying here again for my future trips to the area.

8

Charles

May 3, 2025

·

Stayed 1 night

The room was really great with lots of room , full sized fridge, microwave, stove, and cups and plates. I reported that the sink drain plug was stuck and I couldn't use the sink in the bathroom. Also, the outlet in the bathroom didn't work and I could not reset it to use with the hair dryer.

10

Catherine

Feb 15, 2025

·

Stayed 1 night

Great location if going to the Mayo Clinic. Rooms had everything you need for longer stays and are nice and comfy for shorter ones. We liked the living space adjoining the bedroom space and the fact the TV was comfy to watch from either side.

10

Allison

Sep 19, 2023

·

Stayed 4 nights

Stay was perfect in every way except for the couch. It was very Hard and gives you a back ache

8

Carla

Dec 20, 2024

·

Stayed 2 nights

Staff was excellent. The shower glass door needs to be bigger. Hard to stay warm in an open shower. The water pressure is very low

6

William

Jun 5, 2025

·

Stayed 2 nights

Hotel was great. Beautiful room with full size refrigerator and lot of space. What ruined our stay was the fact that only six handicapped parking spaces were allocated and they were always full. All the other parking spaces near the entrance were always filled also which mean as a handicapped person I had to park a con considerable distance from the entrance.

10

Kaitlyn

May 23, 2025

·

Stayed 2 nights

The front desk staff was so friendly. The room was much bigger than I was expecting. I love the restaurant and bar on site. Free breakfast. Easy to get in and out of from the room, and even tho it’s next to a highway, it was so quiet! I would have never known. 10/10 and would stay here over and over.

10

Andrea

Apr 7, 2025

·

Stayed 2 nights

This hotel was better than expected. Studio suite had everything needed for an extended stay including a full size cridhe, dishwasher cookware, dishes.Room was clean and comfortable. Staff were friendly and complimentary breakfast was good with options.

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Service

Staff are frequently described as friendly, professional, and accommodating, with smooth check-in and supportive help for Mayo Clinic visits. A few experienced minor issues with communication or timing.

Related guest reviews

10

Cristina

Jul 29, 2024

·

Stayed 1 night

This was a quick overnight trip, however when I called just to inform the front desk that we would be a late arrival, I somehow got reservations (not on site) and was told she couldn’t pass the information on because the card # I gave her wasn’t what was on the reservation (which it was) and all the questions she asked me while I was driving was too much, I literally called back, got someone at the physical hotel, gave them my name and told them we would be a later arrival, and they thanked me and that was it. And house keeping started knocking on our door at 9:30 am, again at 10am asking when we would be checking out…checkout was 11. So this was very odd. But was very clean, and the staff we encountered at the front desk were friendly.

10

Amit

Jul 16, 2025

·

Stayed 2 nights

We drove from WV and stopped after a long drive. The room was comfortable and check-in / checkout was efficient. Breakfast was good as well.

10

Rishie

Jun 27, 2025

·

Stayed 1 night

Excellent Staff. Cleanliness.

10

John

Mar 27, 2025

·

Stayed 4 nights

Q at the front desk was the absolute best. She went out of her way everyday to help us.

10

Wendy

Jun 30, 2024

·

Stayed 2 nights

Outstanding, friendly staff.

10

George

Dec 22, 2024

·

Stayed 4 nights

Michael at the front desk was very helpful and we enjoyed the complementary breakfast buffet provided. However, it would be beneficial to have the breakfast to be extended to 10 AM. Breakfast ended at 9 AM and it was a bit early. Sweet room was beautiful and very clean with a very nice kitchen.

10

Bonita

Feb 8, 2024

·

Stayed 11 nights

From the moment of your arrival until your time of departure from the property, the staff makes you feel welcome and go above and beyond to make your stay as pleasant and convenient as possible.

10

Patrick

Aug 21, 2023

·

Stayed 1 night

Staff members are outstanding!!

10

Nadine

Jun 8, 2025

·

Stayed 2 nights

great stafff comfortable clean room and amenities

10

Stephen

Jul 3, 2025

·

Stayed 1 night

Mayo Clinic appointment; staff was professional in assisting with appointments vs hotel needs.

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AI-generated summary based on recent guest reviews

Location

Highly convenient for Mayo Clinic visits and close to highways; reviews note it’s minutes from the clinic and a short drive to restaurants, shopping, and the beach.

Related guest reviews

10

Tammy

Dec 18, 2023

·

We had appointments at the Mayo Clinic and it was only minutes away. The room was clean and modern, staff was great.

10

Angela

Apr 13, 2024

·

Stayed 2 nights

We traveled for an appointment at the Mayo Clinic. Staff was friendly and helpful. Hotel provided a shuttle to the clinic. The room was clean with no issues. Would definitely stay there again.

10

Jenny

Jan 23, 2024

·

Stayed 3 nights

Great location, very clean

10

Karen

Jul 25, 2023

·

Stayed 1 night

Close and conveniently located near Mayo for less money than Marriott located on Mayo campus.

10

Thomas

Feb 26, 2023

·

Stayed 1 night

Great property just nothing in walking distance food stores ect

10

Laine

Oct 25, 2023

·

Stayed 2 nights

This hotel is literally one minute from Mayo Clinic. It feels brand new and is super clean. There is a shuttle to Mayo if you need it.

10

Tyeisha

Aug 14, 2025

·

Stayed 2 nights

I had an amazing stay. The staff was friendly, the room was spotless. All the attractions were minutes away. The hotel felt like home away from home. Highly recommended. I will be back.

10

SHERICE

Jul 7, 2025

·

Stayed 2 nights

Very nice. About 3.5 miles from the beach. Breakfast was amazing especially loved their coffee.

10

Jane

Feb 7, 2025

·

Stayed 1 night

Quiet,clean and convenient to Mayo Clinic!

10

steve

Jan 17, 2025

·

Stayed 1 night

Great hotel to stay in with our pooch. Located off the I-95 but within the Mayo Clinic campus so got pass-through travelers as well as people going to the clinic. Very nice spot.

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Dining

Breakfast is commonly praised as good with decent variety, and the on-site bar/restaurant is convenient. However, multiple reviews report breakfast items running out or ending early and frustrations with the restaurant or room-service ordering process.

Related guest reviews

10

Craig

May 25, 2025

·

Stayed 2 nights

It was newer than expected facility and quite nice we had to swim in the pool easy in easy app great parking and the breakfast was exceptional we will be staying there again as we visit family in Jacksonville beach.

10

Amit

Jul 16, 2025

·

Stayed 2 nights

We drove from WV and stopped after a long drive. The room was comfortable and check-in / checkout was efficient. Breakfast was good as well.

10

Jeffory

Jun 14, 2023

·

Stayed 2 nights

Hotel is great, very close to Mayo Clinic. Has a bar with food, and breakfast each morning. The suites are great, very clean and comfortable. Staff is always courteous and helpful.

10

George

Dec 22, 2024

·

Stayed 4 nights

Michael at the front desk was very helpful and we enjoyed the complementary breakfast buffet provided. However, it would be beneficial to have the breakfast to be extended to 10 AM. Breakfast ended at 9 AM and it was a bit early. Sweet room was beautiful and very clean with a very nice kitchen.

4

Dov

Jul 3, 2023

·

Stayed 1 night

Was convenient and close to mayo clinic. Bar/food manager wasn't professional and was full of defensive excuses as the cook screwed up the entire order, despite being given specific directions of actual food allergies and other food being forgotten. Closed after i ordered at 830, despited supposed to have stayed open till 11pm, becsuse i was told "the cook was sick and wanted to close early." Made me feel even more uncomfortable about eating there. Thats beyond against health code violations .

8

Gerard

Aug 28, 2025

·

Stayed 1 night

Often stay there. Great value. The only area of friction is how they do room service. You have to call the front desk who takes your order. They pass it on to the restaurant. Multiple times things get mixed up or forgotten. A direct line to the restaurant would be a better solution. Also a menu in the room or accessible through the tv or smartphone would be helpful. If you forget to ask the front desk for a menu then you are on your own. I will say the food is very good.

8

Janis

Apr 23, 2024

·

Stayed 2 nights

This is an outstanding property. Beautiful surroundings and rooms. Staff was great! Our last morning there, the breakfast area ran out of silverware and napkins an hour before breakfast shut down. They did not replenish the silverware. We had to use plastic ware (flimsy) to cut sausage and waffles.

10

Gerard

Mar 7, 2025

·

Stayed 2 nights

This hotel has many patients that go to Mayo Clinic stay. There is not adequate. Handicap parking. I stay there often and almost always need to park on the side of the building and walk. Also the room service is a nice addition. A suggestion would be to have a direct line to call the restaurant to place orders, currently you need to call the front desk.

8

Walter

Oct 14, 2023

·

Stayed 2 nights

Breakfast staff not on top of it. Out of major items for extended times.

8

Lisa

May 5, 2024

·

Stayed 5 nights

The property was very conveniently located to Mayo Clinic. It was very comfortable and clean. The bar and restaurant /menu food were good! The one issue we had every morning was the self-serve breakfast. They ran out of at least one key item every day - well before the end time for breakfast (e.g., eggs, potatoes, bacon).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $281	5 $324	6	7 $216	8 $181	9 $171	10 $171
11 $181	12 $216	13 $216	14 $216	15 $181	16 $171	17 $171
18 $166	19 $216	20 $216	21 $216	22 $181	23 $154	24 $154
25 $154	26 $216	27 $216	28 $216	29 $181	30 $170	31 $171

Su	Mo	Tu	We	Th	Fr	Sa
1 $158	2 $216	3 $215	4 $216	5 $181	6 $164	7 $164
8 $166	9 $216	10 $216	11 $216	12 $181	13 $164	14 $171
15 $163	16 $212	17 $216	18 $216	19 $181	20 $171	21 $154
22 $150	23 $162	24 $169	25 $216	26 $181	27 $171	28 $166
29 $180	30

Residence Inn By Marriott Jacksonville-Mayo Clinic Area

Prices for Residence Inn By Marriott Jacksonville-Mayo Clinic Area

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About this property

Location

Guest reviews of Residence Inn By Marriott Jacksonville-Mayo Clinic Area

What guests think

Property Policies

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