El Cid La Ceiba Beach All Inclusive
$100
/ night
Avg. for October
Prices for El Cid La Ceiba Beach All Inclusive
Select dates to see prices and availability
$100
/ night
Avg. for October
Monthly average prices
Nightly prices at El Cid La Ceiba Beach All Inclusive average $100 in October, the cheapest month, and $244 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $152 |
| February | $244 |
| March | $171 |
| April | $171 |
| May | $179 |
| June | $124 |
| July | $147 |
| August | $126 |
| September | $174 |
| October | $100 |
| November | $124 |
| December | $220 |
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Oct · $100
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Most expensive: February (~$244)
Cheapest: October (~$100)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
Dining
Satisfy your appetite with international cuisine at La Chopa, a restaurant which features a bar/lounge and an ocean view. Quench your thirst with your favorite drink at the swim-up bar.
Rooms
Make yourself at home in one of the 60 guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Location
When you stay at El Cid La Ceiba Beach All Inclusive in Cozumel, you'll be on the beach, within a 15-minute drive of Cozumel Maritime Terminal and Mr. Sancho's Beach Club.
What's nearby
Cozumel Marine World(0.2 miles)
Arrecifes de Cozumel National Park(0.3 miles)
Puerta Maya Maritime Terminal(0.3 miles)
Royal Village Shopping Center(0.3 miles)
Cha'an Ka'an Observatory of Cozumel(0.4 miles)
Villa Blanca Reef(0.6 miles)
Playa Caletita(0.6 miles)
Stingray Beach(0.9 miles)
We B Divin' Cozumel(1.3 miles)
Waves of Grace Church(1.7 miles)
Palacio Municipal(2 miles)
Plaza Punta Langosta(2.2 miles)
Punta Langosta Cruise Terminal(2.2 miles)
Rafael E Melgar Statue(2.6 miles)
Uvas Beach(2.7 miles)
Cozumel Intl. Airport (CZM)(4.2 miles)
Cancun Intl. Airport (CUN)(55.6 miles)
Sauna
Elevator / Lift
Safe-Deposit Box
Garden
Scuba Diving
Windsurfing
Location
Carr. a Chankanaab Km 4.5, Quintana Roo, Mexico
Cozumel Marine World (0.2 miles)
Arrecifes de Cozumel National Park (0.3 miles)
Puerta Maya Maritime Terminal (0.3 miles)
Royal Village Shopping Center (0.3 miles)
Cha'an Ka'an Observatory of Cozumel (0.4 miles)
Villa Blanca Reef (0.6 miles)
Room options
7
Suite, 1 Bedroom, Ocean View
1 King Bed
and 1 Sofa Bed
Sleeps 4
570 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningRollaway or Extra Beds (Free)Separate Living Room
5
Deluxe Room, Garden View
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
283 ft²
Balcony or TerraceAir ConditioningRollaway or Extra Beds (Free)Private Bathroom
7
Elite Studio Suite, 1 Bedroom, Ocean View
1 King Bed
and 1 Sofa Bed
Sleeps 4
570 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningRollaway or Extra Beds (Free)Separate Living Room
6
Deluxe Room Ocean Front Elite
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
283 ft²
Balcony or TerraceAir ConditioningRollaway or Extra Beds (Free)Private Bathroom
Guest reviews of El Cid La Ceiba Beach All Inclusive
7.8
Good
Based on 896 verified reviews
Who stays here?
Business
1%
Couple
46%
Family
31%
Group
16%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At El Cid La Ceiba Beach, guests highlight warm, welcoming staff and excellent shore snorkeling with convenient dive-boat pickups, while noting the boutique size, proximity to the cruise port, and a generally relaxed vibe away from mega‑resort crowds.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At El Cid La Ceiba Beach, guests highlight warm, welcoming staff and excellent shore snorkeling with convenient dive-boat pickups, while noting the boutique size, proximity to the cruise port, and a generally relaxed vibe away from mega‑resort crowds.
Food is praised by many, especially made‑to‑order menu items, but others report buffet‑heavy offerings, limited variety, and all‑inclusive restrictions on certain dishes and drinks. Rooms are often spacious with ocean views and strong AC, though decor feels dated for some, and occasional issues like leaks, musty odors, or construction and cruise‑port noise are mentioned. Facilities are compact—one small pool, no broad sandy beach, frequent cruise‑day visitors—yet snorkeling, a dive shop, and massages receive repeated compliments. Expect a friendly, low‑key stay with standout snorkeling and convenience, but modest facilities and variable dining.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Compact setup with one small pool, no walkable sandy beach, and frequent cruise‑day visitors. On the plus side, shore snorkeling is excellent, there’s an on‑site dive shop/dock, and massages are praised; some construction and elevator issues noted.
Related guest reviews
10
Brandon
Oct 14, 2025
·
Stayed 5 nights
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
8
Kelli
Mar 1, 2025
·
Stayed 10 nights
Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!
Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!
8
Lisa
Nov 10, 2025
·
Stayed 5 nights
Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.
Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.
10
Lorena
Jul 25, 2024
·
Stayed 2 nights
La pase muy bien. Buena atencion de parte del personal, el todo incluido es a la carta y la comida es excelente, cuando regrese a cozumel seguro me hospedo aqui, me dieron 1 hora gratis de snorkel diaria gratis por mi paquete todo incluido. La zona de playa es hermosa.
La pase muy bien. Buena atencion de parte del personal, el todo incluido es a la carta y la comida es excelente, cuando regrese a cozumel seguro me hospedo aqui, me dieron 1 hora gratis de snorkel diaria gratis por mi paquete todo incluido. La zona de playa es hermosa.
8
Qui Ngoc
Jul 10, 2023
·
Stayed 6 nights
Good reef on the property for snorkeling. Pretty chaos and noisy when people from a cruise ship come to the hotel for lunch, destroying all the peace and quiet.
Good reef on the property for snorkeling. Pretty chaos and noisy when people from a cruise ship come to the hotel for lunch, destroying all the peace and quiet.
8
Lucinda
Feb 23, 2025
·
Stayed 5 nights
Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.
Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.
10
Valerie
Sep 4, 2024
·
Stayed 4 nights
Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.
Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.
8
Jewell
Mar 27, 2025
·
Stayed 4 nights
The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.
The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.
8
Reese
Oct 6, 2025
·
Stayed 5 nights
Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.
Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.
8
Marco
Jul 23, 2023
·
Stayed 7 nights
Property was completely under construction. Drilling at most hours of the day. Even some evenings. It did not matter which side of the property are on there was construction on the north wing and the sales center area.
Property was completely under construction. Drilling at most hours of the day. Even some evenings. It did not matter which side of the property are on there was construction on the north wing and the sales center area.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe clean rooms and well‑kept grounds, with housekeeping generally attentive. A few report musty odors, leaks, or occasional pests, and sporadic delays in room servicing.
Related guest reviews
8
Favian
Sep 27, 2024
·
Stayed 3 nights
Todo excelente a excepción del cuarto que tenía el baño una fuga y cada rato se inundaba, no nos apoyaron en realizar cambio de habitación, pero el personal muy atento y amable para limpiar y apoyar al servicio
Todo excelente a excepción del cuarto que tenía el baño una fuga y cada rato se inundaba, no nos apoyaron en realizar cambio de habitación, pero el personal muy atento y amable para limpiar y apoyar al servicio
2
bertha
Sep 25, 2024
·
Stayed 5 nights
Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.
Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.
6
Ignacio
Apr 24, 2025
·
Stayed 7 nights
Food was excellent. The hotel is old. The room had a musty smell and also leaked.
Food was excellent. The hotel is old. The room had a musty smell and also leaked.
8
Nicole
Jun 28, 2024
·
Stayed 5 nights
We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.
We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.
10
Brad
Aug 27, 2025
·
Stayed 4 nights
The El Cid was a wonderful place to stay. The hotel is clean with friendly staff. It has an on site dive shop. You can snorkel or dive at their beach. There is daily entertainment. The buffet offers many choices or order from their menu. I do not recommend purchasing a shared taxi as part of your travel package. There are plenty of taxi's at the airport and hotel that are easy to get for $20.
The El Cid was a wonderful place to stay. The hotel is clean with friendly staff. It has an on site dive shop. You can snorkel or dive at their beach. There is daily entertainment. The buffet offers many choices or order from their menu. I do not recommend purchasing a shared taxi as part of your travel package. There are plenty of taxi's at the airport and hotel that are easy to get for $20.
8
Cara
Oct 25, 2025
·
Stayed 5 nights
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
10
Douglas
Jan 7, 2025
·
Stayed 4 nights
I really enjoyed staying here. The dining area was rarely crowded, the food was passable (at least for a Canadian), the staff at the reception desk, dining hall and maintenance crew were always willing to help. The room I stayed in was great once they cleared up problems with the house phone, tub drain and hot water, which they attended to right away. If I return (I am 79) I’ll certainly stay here again.
I really enjoyed staying here. The dining area was rarely crowded, the food was passable (at least for a Canadian), the staff at the reception desk, dining hall and maintenance crew were always willing to help. The room I stayed in was great once they cleared up problems with the house phone, tub drain and hot water, which they attended to right away. If I return (I am 79) I’ll certainly stay here again.
10
Lisa Karen
Sep 4, 2025
·
Stayed 7 nights
Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.
Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.
10
Carla
Oct 9, 2025
·
Stayed 7 nights
Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.
Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.
10
Paola
Apr 24, 2025
·
Stayed 3 nights
Mucha amabilidad y calidez en el servicio. Lo único que señalaría de forma “negativa”, es que tardaban mucho para hacer la limpieza del cuarto y no recogieron unos vasos de bebidas que ya estaban pasadas.
Mucha amabilidad y calidez en el servicio. Lo único que señalaría de forma “negativa”, es que tardaban mucho para hacer la limpieza del cuarto y no recogieron unos vasos de bebidas que ya estaban pasadas.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious with ocean views and powerful AC, but decor is dated and beds can be firm. Some guests mention noise from construction or the cruise port and that Wi‑Fi may cost extra.
Related guest reviews
6
james
Jun 16, 2023
·
Stayed 5 nights
The best part was snorkeling and floating right off dock. This was our third trip to ElCid and will be our last. Needs major updates. Our first room was so bad with mildew we changed. Second was not much better. Tried to change again and they stated all rooms were booked, which I found hard to believe. Food is mediocre. Service was great the first two days and then after that we could hardly get any service. Very disappointed
The best part was snorkeling and floating right off dock. This was our third trip to ElCid and will be our last. Needs major updates. Our first room was so bad with mildew we changed. Second was not much better. Tried to change again and they stated all rooms were booked, which I found hard to believe. Food is mediocre. Service was great the first two days and then after that we could hardly get any service. Very disappointed
6
Jennifer
Mar 24, 2024
·
The good: Clean and great staff! You do have ocean front to the Caribbean ocean. The bad: The ocean front has a view of cruise ships and only a tiny beach access. There is a wall that blocks ocean access. Aldo the facility was older and internet was not included.
The good: Clean and great staff! You do have ocean front to the Caribbean ocean. The bad: The ocean front has a view of cruise ships and only a tiny beach access. There is a wall that blocks ocean access. Aldo the facility was older and internet was not included.
6
Loretta
Mar 25, 2023
·
Stayed 5 nights
We have lots of mixed feelings about our stay here. We liked the view from the 6th floor, the food, close to town for shopping, watching the cruise ships dock, snorkeling and walking distance to submarine. What we did not like was the bed was so hard and uncomfortable, the front desk never knew what was going on or how to handle situations like the ceiling leak from 4 floors above us that flooded out our bathroom all day, limited dining options, cruise ship people taking over the beach and especially the construction noise.
We have lots of mixed feelings about our stay here. We liked the view from the 6th floor, the food, close to town for shopping, watching the cruise ships dock, snorkeling and walking distance to submarine. What we did not like was the bed was so hard and uncomfortable, the front desk never knew what was going on or how to handle situations like the ceiling leak from 4 floors above us that flooded out our bathroom all day, limited dining options, cruise ship people taking over the beach and especially the construction noise.
10
Maribel
Jul 31, 2025
·
Stayed 3 nights
I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again
I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again
10
RICHARD
Jul 6, 2025
·
Stayed 7 nights
Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.
Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.
10
Shelah
Dec 22, 2023
·
Stayed 6 nights
We’ve been to Cozumel 3 times and stayed somewhere different each time. El Cid was our favorite so far. Food was great minus one menu (which really was just harder that one night to find stuff for our picky kids-all other meals were total winners all around and we have a very picky 8 year old!). Felt incredibly safe and loved walking to nearby stores, carts and a shopping plaza. People were always willing to help out but weren’t overly in your face or constantly there asking what you needed-which I appreciated after a day at Chankanaab where we couldn’t go more than 3 minutes without being interrupted (super friendly, and I get why, but I appreciated the privacy at El Cid while also having people on staff more than willing to jump in and help provide what was needed-my kiddo even felt comfortable going up to the bar and ordering himself lunch!). We actually enjoyed watching the cruise ships come and go, the kids especially, but we did wonder how much choppier the water may have been by being so close to the docks and boat traffic? Wondered if snorkeling could have been smoother further from the boats, but what snorkeling we did out front was great even if it was bumpy at times-lots of sea life right out front!
We’ve been to Cozumel 3 times and stayed somewhere different each time. El Cid was our favorite so far. Food was great minus one menu (which really was just harder that one night to find stuff for our picky kids-all other meals were total winners all around and we have a very picky 8 year old!). Felt incredibly safe and loved walking to nearby stores, carts and a shopping plaza. People were always willing to help out but weren’t overly in your face or constantly there asking what you needed-which I appreciated after a day at Chankanaab where we couldn’t go more than 3 minutes without being interrupted (super friendly, and I get why, but I appreciated the privacy at El Cid while also having people on staff more than willing to jump in and help provide what was needed-my kiddo even felt comfortable going up to the bar and ordering himself lunch!). We actually enjoyed watching the cruise ships come and go, the kids especially, but we did wonder how much choppier the water may have been by being so close to the docks and boat traffic? Wondered if snorkeling could have been smoother further from the boats, but what snorkeling we did out front was great even if it was bumpy at times-lots of sea life right out front!
8
Keith
Oct 3, 2025
·
Stayed 6 nights
We had a really good time, room was nice and spacious and bed was comfy with great working AC (we have stayed at several other resorts and this seems to be a struggle). We scuba dive and the dive shop was right there and they were so helpful. Food was really good and the menu had a lot of options. I wish there was more things to do in the evening at the resort. Once the ships leave everything around there shuts down.
We had a really good time, room was nice and spacious and bed was comfy with great working AC (we have stayed at several other resorts and this seems to be a struggle). We scuba dive and the dive shop was right there and they were so helpful. Food was really good and the menu had a lot of options. I wish there was more things to do in the evening at the resort. Once the ships leave everything around there shuts down.
10
Michael
Mar 30, 2025
·
Stayed 6 nights
The property was beautiful and generally well maintained. One of our rooms air conditioners barely worked so that is why the 4 stars. Staff was warm, kind, helpful and hospitable. Food was AMAZING!!
The property was beautiful and generally well maintained. One of our rooms air conditioners barely worked so that is why the 4 stars. Staff was warm, kind, helpful and hospitable. Food was AMAZING!!
2
Todd
Apr 29, 2025
·
Stayed 6 nights
This place tried to charge me significantly more than I was told I needed to pay upon arrival. And they had a wedding that made extremely loud music until 1 AM. I’m all for weddings, but I’m also all for being able to sleep at a normal hour in a facility that I paid to sleep in. They have a beautiful resort, but they’re trying to take advantage of their customers is gonna cost them in the long run.
This place tried to charge me significantly more than I was told I needed to pay upon arrival. And they had a wedding that made extremely loud music until 1 AM. I’m all for weddings, but I’m also all for being able to sleep at a normal hour in a facility that I paid to sleep in. They have a beautiful resort, but they’re trying to take advantage of their customers is gonna cost them in the long run.
8
Ben
Dec 9, 2024
·
Stayed 2 nights
Hotel is old
Hotel is old
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as warm and helpful, with staff going above and beyond. However, guests also cite slow or inconsistent service, confusing all‑inclusive rules, and occasional check‑in or poolside/towel delays.
Related guest reviews
6
Brooke
Jan 13, 2025
·
I would date this property 6/10. For the price, it was ok. We checked in on a Wednesday at 2pm, front desk told us to come back around 3 because our room wasn’t ready. So we went to “the beach” (property is not on a beach which we found out when we got there) we went back to the front desk at 3:30 and our room was still not ready which was disappointing but worse when the front desk is super rude. They didn’t have beach/pool towels for 48 hours, we ended up buying some from a local shop for our excursion. And the front desk and pool towel lady were extremely rude. They kept telling us they would send towels to our room. We never received any towels. They say they have 2 restaurants, 1 bar and 1 swim up bar which is completely false. They have 1 restaurant that it. The restaurant, bar and swim up bar are all the same place. There is a restaurant called Deck 41 but told us that was not included in our all inclusive stay. Meals were mostly buffet style which I’m not against but they wouldn’t let us order off the menu. Food was ok, not great but not terrible. Pool was so cold, so we weren’t able to enjoy the pool We ended up going off site for dinner twice so we could try different food. My husband and I made the most of our trip but we will not be returning to El CID.
I would date this property 6/10. For the price, it was ok. We checked in on a Wednesday at 2pm, front desk told us to come back around 3 because our room wasn’t ready. So we went to “the beach” (property is not on a beach which we found out when we got there) we went back to the front desk at 3:30 and our room was still not ready which was disappointing but worse when the front desk is super rude. They didn’t have beach/pool towels for 48 hours, we ended up buying some from a local shop for our excursion. And the front desk and pool towel lady were extremely rude. They kept telling us they would send towels to our room. We never received any towels. They say they have 2 restaurants, 1 bar and 1 swim up bar which is completely false. They have 1 restaurant that it. The restaurant, bar and swim up bar are all the same place. There is a restaurant called Deck 41 but told us that was not included in our all inclusive stay. Meals were mostly buffet style which I’m not against but they wouldn’t let us order off the menu. Food was ok, not great but not terrible. Pool was so cold, so we weren’t able to enjoy the pool We ended up going off site for dinner twice so we could try different food. My husband and I made the most of our trip but we will not be returning to El CID.
8
Guillermo
Feb 21, 2025
·
Stayed 4 nights
Ya habia estado una vez y todo fue excelente y maravilloso un servicio sin duda alguna excelente. Vovli a ir y el servicio estuvo malo los meseros no atendieron como la vez anterior no les importaba y algunos hasta ponian mala cara. Senti un poco de discriminacion...
Ya habia estado una vez y todo fue excelente y maravilloso un servicio sin duda alguna excelente. Vovli a ir y el servicio estuvo malo los meseros no atendieron como la vez anterior no les importaba y algunos hasta ponian mala cara. Senti un poco de discriminacion...
10
Lou Lou
Oct 15, 2024
·
Stayed 8 nights
Roger, the entertainment concierge, is totally awesome. He made our stay exceptional. Victor is a superb waiter and always went out of his way to make sure we had what we wanted. One of our party left their phone in a cab and the staff worked relentlessly to retrieve it. It was returned to us the very same day! Can’t ask for more friendly, helpful staff who actually seem to like their jobs
Roger, the entertainment concierge, is totally awesome. He made our stay exceptional. Victor is a superb waiter and always went out of his way to make sure we had what we wanted. One of our party left their phone in a cab and the staff worked relentlessly to retrieve it. It was returned to us the very same day! Can’t ask for more friendly, helpful staff who actually seem to like their jobs
8
Paul Daniel
May 30, 2025
·
Stayed 10 nights
We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!
We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!
6
Francisco Javier
Apr 8, 2025
·
Stayed 4 nights
There are no Personnel in the pool or in the tiny beach to serve you drinks and if you ask them simply send you to the bar for self service
There are no Personnel in the pool or in the tiny beach to serve you drinks and if you ask them simply send you to the bar for self service
4
I.
Jan 4, 2025
·
Stayed 4 nights
The staff was very friendly and service minded, but the hotel management was very slow and greedy (charging internet at $5 for each device per day as an additional fee) and made mistakes with assigning the rooms without providing any kind of compensation nor proper explanation
The staff was very friendly and service minded, but the hotel management was very slow and greedy (charging internet at $5 for each device per day as an additional fee) and made mistakes with assigning the rooms without providing any kind of compensation nor proper explanation
2
Bruno
Nov 3, 2024
·
Stayed 3 nights
Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel
Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel
10
Kathryn
Feb 3, 2026
·
Stayed 5 nights
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
8
Barbara Jean
May 23, 2024
·
Stayed 7 nights
we bought the elite package and got excellent food on a separate menu from the regular all inclusive. supposed to get premium liquor on elite but did not get what we got in the past. just a couple of liquors or wines total that we got that the regulars did not. problem at check in when girl delayed our getting 1 bedroom suite for hours and tried to get us to accept a less expensive room over and over. bad experience. reported her to Fransisco the manager and we had our room in 10 minutes. he also got us a bottle of wine that was on the elite list.
we bought the elite package and got excellent food on a separate menu from the regular all inclusive. supposed to get premium liquor on elite but did not get what we got in the past. just a couple of liquors or wines total that we got that the regulars did not. problem at check in when girl delayed our getting 1 bedroom suite for hours and tried to get us to accept a less expensive room over and over. bad experience. reported her to Fransisco the manager and we had our room in 10 minutes. he also got us a bottle of wine that was on the elite list.
10
Ernest Arthur Wilbur
Oct 31, 2025
·
Stayed 7 nights
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
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AI-generated summary based on recent guest reviews
Location
Convenient spot by the cruise terminal with easy access to shopping, taxis, and dive‑boat pickups; walkable or a short ride to town. Cruise ships can affect views/air and area nightlife winds down early.
Related guest reviews
10
Brandon
Oct 14, 2025
·
Stayed 5 nights
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
8
Ronald
Aug 16, 2025
·
Stayed 7 nights
The cruise ships are ruining El Cid. We love this place but the cruise ships run the smog the whole time they are in port. So sad for this wonderful hotel.
The cruise ships are ruining El Cid. We love this place but the cruise ships run the smog the whole time they are in port. So sad for this wonderful hotel.
8
Timothy
Mar 24, 2025
·
Stayed 7 nights
We enjoy scuba diving from this hotel
We enjoy scuba diving from this hotel
8
James Michael
Aug 25, 2025
·
Stayed 7 nights
friendly staff great location
friendly staff great location
10
Nadja
Mar 28, 2024
·
Stayed 5 nights
Loved the location!
Loved the location!
10
Valerie
Sep 4, 2024
·
Stayed 4 nights
Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.
Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.
8
Michael John
Sep 14, 2024
·
Stayed 10 nights
Close to cruise ship malls
Close to cruise ship malls
10
Matt
Feb 18, 2024
·
Stayed 5 nights
Enjoyed our 5 day stay. Clean property with easy access to get around to shopping and diving. Only one restaurant was open while we were there but they food options were great. We did the elite option as it had the all inclusive food/drink option. Plenty of food & drink choices that came with it. Smaller place with most options available of a larger place. Only downfall is that the cruise ships sit to the left side of the property every day except Sunday. There we're a few cruisers that paid for the day pass but it didn't make it overcrowded.
Enjoyed our 5 day stay. Clean property with easy access to get around to shopping and diving. Only one restaurant was open while we were there but they food options were great. We did the elite option as it had the all inclusive food/drink option. Plenty of food & drink choices that came with it. Smaller place with most options available of a larger place. Only downfall is that the cruise ships sit to the left side of the property every day except Sunday. There we're a few cruisers that paid for the day pass but it didn't make it overcrowded.
10
Kathryn
Feb 3, 2026
·
Stayed 5 nights
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
8
Dion
Jan 20, 2025
·
Stayed 8 nights
Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.
Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.
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AI-generated summary based on recent guest reviews
Dining
Many compliment the food quality, especially ordered‑to‑table meals, but others find buffet‑heavy options, limited variety, and restrictions or surcharges under the all‑inclusive plan.
Related guest reviews
4
Susan
Aug 23, 2024
·
Stayed 7 nights
The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.
The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.
10
Edward D
Jun 9, 2025
·
Stayed 9 nights
We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.
We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.
4
Diane C
Nov 24, 2025
·
Stayed 10 nights
The food was buffet for every meal, which was usually cold . The staff ignored you , usually didn’t say hello when you entered the dining room, except to scan your room number. Then they spent most of the time talking to each other at the bar area , while you had to chase someone to get an extra drink… unless you were a “paying” guest, not an “”all inclusive” one. They had 2 outside lunch bar-b- que where food was out there for 3 hours in the sun, the cheese congealed, the flys landed on the spoons which had caked on food from being used used by everyone. Y to he hot food was cold, the cold food with mayo was not cold. The man who cooked the meat took it with his bare hands, putting chicken, burgers or hardened pork ( in a melted ice bowl), to put it on the grill,then added the lettuce, tomatoe, onion on a bun. We were never allowed to order off the menu for the ten days we were there. We were not very happy with the variety of food. Had to ask for salt and pepper every day, butter also. We have stayed here many years and we watched the food and service decrease
The food was buffet for every meal, which was usually cold . The staff ignored you , usually didn’t say hello when you entered the dining room, except to scan your room number. Then they spent most of the time talking to each other at the bar area , while you had to chase someone to get an extra drink… unless you were a “paying” guest, not an “”all inclusive” one. They had 2 outside lunch bar-b- que where food was out there for 3 hours in the sun, the cheese congealed, the flys landed on the spoons which had caked on food from being used used by everyone. Y to he hot food was cold, the cold food with mayo was not cold. The man who cooked the meat took it with his bare hands, putting chicken, burgers or hardened pork ( in a melted ice bowl), to put it on the grill,then added the lettuce, tomatoe, onion on a bun. We were never allowed to order off the menu for the ten days we were there. We were not very happy with the variety of food. Had to ask for salt and pepper every day, butter also. We have stayed here many years and we watched the food and service decrease
8
Don J
Nov 23, 2024
·
Stayed 3 nights
Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.
Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.
10
Edward Dale
Jun 2, 2023
·
Stayed 10 nights
Been to several all inclusive resorts on Cozumel, but El Cid has the best food.
Been to several all inclusive resorts on Cozumel, but El Cid has the best food.
8
Lucie
Apr 8, 2025
·
Stayed 12 nights
Food was always very good and plentiful. Just need to expect US25$ per day resort fee. A bit much for what is available. Convenient for diving at Marine World
Food was always very good and plentiful. Just need to expect US25$ per day resort fee. A bit much for what is available. Convenient for diving at Marine World
10
Robert A
Nov 10, 2025
·
Stayed 7 nights
El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else
El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else
10
Bruce Thane
Oct 3, 2025
·
Stayed 7 nights
Great facility and staff. Food was excellent.
Great facility and staff. Food was excellent.
6
Maria de la Paz
Mar 20, 2025
·
Stayed 2 nights
El todo incluido en realidad nones todo incluido en lo que respecta a alimentos
El todo incluido en realidad nones todo incluido en lo que respecta a alimentos
10
Ernest Arthur Wilbur
Oct 31, 2025
·
Stayed 7 nights
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
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AI-generated summary based on recent guest reviews
2
Kirsten
Mar 1, 2023
·
Stayed 12 nights
well we booked our suite last may with a $600 deposit, we flew 2000 mile got there and they gave our room away. i would never trust them again with our vacation!
well we booked our suite last may with a $600 deposit, we flew 2000 mile got there and they gave our room away. i would never trust them again with our vacation!
10
Victoria
Feb 12, 2023
·
Stayed 21 nights
The staff was the best. Francesco the manager went above and beyond to accommodate us. The servers made our whole stay Awesome. Julio the entertainment director tried to keep things going all the time, he was wonderful. We had a great relaxed time. It’s non wonder there are so many return guests
The staff was the best. Francesco the manager went above and beyond to accommodate us. The servers made our whole stay Awesome. Julio the entertainment director tried to keep things going all the time, he was wonderful. We had a great relaxed time. It’s non wonder there are so many return guests
10
Stephen John
Feb 6, 2023
·
Stayed 7 nights
The only thing i didn't like was the tile in the rooms and balconies was very slippery when wet I did actually slip and fell after a rain storm, other wise the staff was very friendly.
The only thing i didn't like was the tile in the rooms and balconies was very slippery when wet I did actually slip and fell after a rain storm, other wise the staff was very friendly.
8
Ashley
Feb 4, 2023
·
Stayed 7 nights
Small property with one restaurant and got to know great staff and other guests well. Not much offered for activities and nothing for young kids. We enjoyed snorkeling right there at hotel but no sandy beach in site. Also many cruise ships right there by hotel
Small property with one restaurant and got to know great staff and other guests well. Not much offered for activities and nothing for young kids. We enjoyed snorkeling right there at hotel but no sandy beach in site. Also many cruise ships right there by hotel
10
Jeff
Jan 26, 2023
·
Stayed 1 night
We had a wonderful stay at the El Sid, when we got there we were greeted with smiling friendly faces. Check in was a breeze and without asking our room was upgraded to a lovely ocean view 2 room suit. Room was immaculate and the bed to die for. Food at the hotel was top notch, they had a real charcoal bbq going and we all enjoyed steak and ribs. It was small as resorts go but that made it nice in my opinion, no lines for anything and the staff was there for our every need Definitely go again
We had a wonderful stay at the El Sid, when we got there we were greeted with smiling friendly faces. Check in was a breeze and without asking our room was upgraded to a lovely ocean view 2 room suit. Room was immaculate and the bed to die for. Food at the hotel was top notch, they had a real charcoal bbq going and we all enjoyed steak and ribs. It was small as resorts go but that made it nice in my opinion, no lines for anything and the staff was there for our every need Definitely go again
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:30
Before 12:00
Good to know
Additional policies and info about this property.
FAQs about El Cid La Ceiba Beach All Inclusive
Is parking available at the property?
Complimentary parking is available on-site for guests.
Is breakfast offered at the hotel?
A delicious on-site breakfast is available each morning, featuring a variety of options to satisfy different appetites.
Does the hotel allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in time starts at 15:00 and ends at 23:30. Check-out time is at 12:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some guest rooms.
Where is the hotel located?
The property is situated in Cozumel Island by the sea, just 150 meters from the beach and 4.5 kilometers from the Ferry Terminal and San Miguel center.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool, which is available for guests to enjoy during their stay.
Are children allowed at the hotel?
Children are welcome at the property, but the minimum age for free stays is not specified. It is recommended to contact the property for specific arrangements.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. It is advisable to contact the hotel directly for confirmation and any associated costs.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
Popular amenities
Sauna
Elevator / Lift
Safe-Deposit Box
Garden
Scuba Diving
Windsurfing
General
Sauna
Towels
Childcare/Babysitting (surcharge)
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Activities
Garden
Scuba Diving
Windsurfing
Tennis Courts (outdoor)
Kayaking
Fitness Facilities
Beach Umbrellas
Full-Service Spa
Pool Umbrellas
Television in Common Areas
Services
Elevator / Lift
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Concierge Services
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Parking
Scooter/Moped Rentals on site