Is parking available at the property?

Uncovered self parking is available at a fee of USD 5.40 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily.

Does the property allow pets?

Pets are allowed with a fee of USD 150.00 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the business district, just a 4-minute walk from Texas Tech University and a 10-minute walk from Jones AT&T Stadium. It is approximately 1.5 miles from University Medical Center and 2.4 miles from United Supermarkets Arena.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children can stay free when occupying the parent or guardian's room using existing bedding.

Residence Inn by Marriott Lubbock-University Area

What guests think

Across reviews, Residence Inn by Marriott Lubbock-University Area is highlighted for its spacious, apartment-style rooms and convenient access to Texas Tech, with many guests praising friendly staff, while feedback on cleanliness, breakfast, and some fees is more mixed.

Several notes mention AC noise or weak cooling, some freeway noise, and decor that feels dated to a few. Amenities include an indoor pool (occasionally closed), pet-friendly areas, and a pleasant courtyard, while the bar selection is limited. It suits travelers prioritizing space and campus access over flawless consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities include an indoor pool, pet areas, and a pleasant courtyard. Some noted an unexpected pool closure, limited bar options, parking charges, and occasional access/elevator issues.

Related guest reviews

2

Jorge

Aug 8, 2025

·

Stayed 16 nights

Nickel and dime place, hidden charges a phantom charge of 120 after check in and stay paid for, then 5 days afetr trip over another 64 dollar charge for parking. Not under a roof just the front of property parking. Making money out of nothing, very subpar breakfast the worst i ever seen, clean place to eat but if cereal is your thing you be ok. Staff unfrienfly not helpfull not accomodating any needs, had to cut trip short 4 days refuse to consider a partial refund or even to check, unable to get an invoice for the stay to make my expenses, keep passing the buck around. No one knows nothing and everything was for later then forgot about it. The worst experience my company was going to bring another employees to stay there. We needed coverage at work for 3 months…. After my advice company decided to go to another property even it was 100 dollars more but with real breakfast included and with invoice to report expense, free parking Embassy suites is the real deal Residence inn was very bad. Stay away from it.

8

Itoya

Dec 27, 2022

·

Stayed 19,352 nights

The property was actually really nice the only downfall for me was the bed was uncomfortable. But this was the best pet friendly hotel I could find. The staff here was extremely friendly and took care of us.

6

Gaurang

Sep 20, 2025

·

Stayed 1 night

Front desk was helpfull, breakfast was late, room was ok. Property’s side doors did NOT unlock with our digital key - requiring us to carry heavy cooler taking to our room! And $4.00 per night parking fee - that’s a called Nickel and diming!

10

Jeri

May 8, 2023

·

Stayed 1 night

We were there for the Texas Tech nursing school graduation. This hotel was very nice and clean. Friendly service. Allows pets. One thing I liked about the room is that it had two areas with mirrors and outlets besides the bathroom available for getting ready: a full length mirror and shelf with outlets near the kitchenette., a dressing area with mirror right outside the bathroom. Shower only, no tub, but that was okay with us. Large tv that could swivel toward seating area or the bed.

10

Jennifer

Mar 22, 2025

·

Stayed 1 night

The property is very nice and clean. The pool is indoor with fresh clean pool towels brought out often. The rooms are spacious & comfortable. The parking lot felt safe. There is a lovely outdoor sitting area with patio furniture with plenty of sitting, grill, & outdoor fire pit. We even sat in the lobby to enjoy drinks by the electric fireplace. It was a very pleasant stay!

10

Sonja L.

Sep 16, 2024

·

Stayed 3 nights

Convenient pet areas. Courtyard location and amenities were very comfortable! Easy free parking. Love the free cookies and fresh fruit infused water !!!

8

Beverly

May 20, 2025

·

Stayed 3 nights

Overall stay was good.. staff was excellent especially Jeremiah the bartender, and the lady who took care of breakfast every morning. What was offered for breakfast was hit or miss and the breakfast options were often late ..Please give the lovely lady who does this all herself an aide who isn’t also checking people in and out. The bar drink options were extremely limited if you were a wine or beer drinker.. this was a celebration weekend if graduation for almost everyone in the hotel, but there was one bottle of champagne? People actually had to order from door dash to have a celebratory toast. Other than those minor things I enjoyed my stay.. a room safe would also have been appreciated.

6

Rebecca

Jul 31, 2023

·

Stayed 1 night

There was trash and dirty socks behind the couch. And the pool was closed, nothing was posted about it and we weren’t told until he was checking us in. The pool and rooms were the only reason we picked that hotel, definitely not location or convenience

10

Theresa

Jun 18, 2024

·

Stayed 1 night

Our room was awesome - clean and comfy and very big! If you look closely, you can tell that the property might be aging a bit, but for what it is, and the price we paid, it was totally nice. Oh, the air conditioner could have been a bit better. We had it set low but the air inside never got very cold and it felt a little humid in the room.

8

adrian

Jul 31, 2023

·

Stayed 1 night

Everything ok, elevators jump! other than that, staff is nice, place is clean and seems everyone has a dog here, which i rather not see slobber and such but seemed clean anyhow, the rooms are spacious though, kept well and I'm pretty picky!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas very clean, but multiple reviews cite missed housekeeping, dirty bathrooms, leftover trash, and worn towels.

Related guest reviews

6

Crystal

Jun 7, 2024

·

Stayed 2 nights

Staff was very friendly and tried to fix things when requested, but conditions weren’t great. Extremely dirty toilet, table and microwave. Also the sheets did not smell clean. Pro is it was very close to Texas Tech but probably won’t be staying again.

2

Mari

May 6, 2024

·

Stayed 2 nights

We stayed last month and had a bad experience. The room was filthy when we arrived and there was trash and dirty clothes found in the room. We spoke to management and they assured us it would not happen again so we booked for the Senior weekend. That was a huge mistake. The bedding had a blood stain on it, the mirrors weren’t cleaned, and there was an empty bag of chips in the window. The next day, housekeeping never came despite calling and alerting the front desk. This hotel, although relatively new, is dirty and run down. Stay somewhere else trust me.

8

Noemi

May 6, 2024

·

Stayed 1 night

It was a good experiance for our 1 night stay, but definitely need a super deep clean and a couple of fixes. We did have to add the toilet seat because they left it on the side.

10

Lindsey

Dec 31, 2024

·

Stayed 2 nights

Very clean property

10

MISTY

Oct 2, 2023

·

Stayed 1 night

Wonderful staff, accommodating and willing (early check-in), room was clean- Will certainly stay there again

10

Becky Richardson

Nov 16, 2025

·

Stayed 1 night

The design of the very large room was wonderful. The tv swivel is brilliant The room was like a small apartment and efficient. The breakfast was plentiful Only complaint is there was a small amount of hair in the shower wall

2

Mari

Mar 3, 2024

·

Stayed 2 nights

The staff is just amazing. The cleaning staff, not so much. There were beard trimmings all over the sink, a dirty men’s shirt in the closet, and empty bottles under the bed. We brought our Frenchie and she found a pill on the floor and we were able to get it away from her. It could not have been worse.

10

Sonya

Mar 3, 2025

·

Stayed 2 nights

Loved the property. It was the perfect location. Very clean and we loved that there was a full kitchen

8

Ana

Jul 5, 2023

·

Stayed 4 nights

We were very comfortable and very impressed with how clean the hotel is.

8

Pamela

Dec 28, 2022

·

Stayed 1 night

The check in was good but room Was so dirty bathroom had poop on the toilet and on the set it was not clean hair on shower, it was not clean really bad! It’s a nice hotel but so dirty and it’s not cheap

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, apartment-style, with kitchens and comfortable beds. Some guests reported AC noise or weak cooling, dated decor, freeway noise, and occasionally slow Wi-Fi.

Related guest reviews

10

Cheryl

Aug 17, 2025

·

Stayed 1 night

Very large apartment like room.

4

JIM

May 4, 2024

·

Stayed 1 night

Traffic noise from Marsha Sharp Freeway was annoying in our room.

10

Shawn

Jun 10, 2024

·

Stayed 1 night

We came into town as a sleep stop. Picked up takeout and were pleased to have a place to eat and use dishes. Like kitchenette option. Having the sofa and extra plus. Bed was very comfortable.

6

Julian

Jul 10, 2025

·

Stayed 2 nights

Location was not prime. Room Ac very noisy. Rooms appear dated.

6

Saleh

Oct 23, 2024

·

Stayed 2 nights

I had a great stay, my only issue was that the AC unit had problems and when maintenance couldn’t fix it. I ended up having to deal with a non working AC and really couldn’t rest much

10

Faye

Oct 22, 2024

·

Stayed 1 night

The Wi-Fi was little slow but beside that it was good

10

Bheemeshwar

Mar 23, 2025

·

Stayed 1 night

very convenient and close to TTU. Spacious and clean rooms.

10

Becky Richardson

Nov 16, 2025

·

Stayed 1 night

The design of the very large room was wonderful. The tv swivel is brilliant The room was like a small apartment and efficient. The breakfast was plentiful Only complaint is there was a small amount of hair in the shower wall

10

Theresa

Jun 18, 2024

·

Stayed 1 night

Our room was awesome - clean and comfy and very big! If you look closely, you can tell that the property might be aging a bit, but for what it is, and the price we paid, it was totally nice. Oh, the air conditioner could have been a bit better. We had it set low but the air inside never got very cold and it felt a little humid in the room.

10

Kristi

Oct 28, 2024

·

Stayed 1 night

Will definitely stay here again. Love the roominess of the guest rooms and the breakfast is awesome.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, especially at the front desk. A few guests experienced unhelpful responses or delays obtaining linens and service during busy times.

Related guest reviews

2

Jorge

Aug 8, 2025

·

Stayed 16 nights

Nickel and dime place, hidden charges a phantom charge of 120 after check in and stay paid for, then 5 days afetr trip over another 64 dollar charge for parking. Not under a roof just the front of property parking. Making money out of nothing, very subpar breakfast the worst i ever seen, clean place to eat but if cereal is your thing you be ok. Staff unfrienfly not helpfull not accomodating any needs, had to cut trip short 4 days refuse to consider a partial refund or even to check, unable to get an invoice for the stay to make my expenses, keep passing the buck around. No one knows nothing and everything was for later then forgot about it. The worst experience my company was going to bring another employees to stay there. We needed coverage at work for 3 months…. After my advice company decided to go to another property even it was 100 dollars more but with real breakfast included and with invoice to report expense, free parking Embassy suites is the real deal Residence inn was very bad. Stay away from it.

10

Heather

Jul 8, 2024

·

Stayed 2 nights

Employees were all super nice

6

Jason

Aug 24, 2025

·

Stayed 1 night

It was okay, but not what I expect from a Marriott property. We had multiple towels with holes, frays, or tears. We had a reservation for three people, and had a room with a couch pullout, but no sheets or blankets for the pullout. The hotel also apparently “ran out” of pillows, which is interesting. So, even after we went down to the front desk for the sheets and blankets, there were no pillows for the pullout. Would be difficult to consider returning to this property.

10

Lowanna

Mar 27, 2025

·

Stayed 1 night

Great staff

6

Gaurang

Sep 20, 2025

·

Stayed 1 night

Front desk was helpfull, breakfast was late, room was ok. Property’s side doors did NOT unlock with our digital key - requiring us to carry heavy cooler taking to our room! And $4.00 per night parking fee - that’s a called Nickel and diming!

6

Saleh

Oct 23, 2024

·

Stayed 2 nights

I had a great stay, my only issue was that the AC unit had problems and when maintenance couldn’t fix it. I ended up having to deal with a non working AC and really couldn’t rest much

10

sonja

Sep 28, 2025

·

Stayed 1 night

great staff

8

Hector

Dec 29, 2022

·

Stayed 19,354 nights

Amanda at the front desk was very friendly and helpful during our short stay. I would definitely recommend this hotel to anyone.

8

Beverly

May 20, 2025

·

Stayed 3 nights

Overall stay was good.. staff was excellent especially Jeremiah the bartender, and the lady who took care of breakfast every morning. What was offered for breakfast was hit or miss and the breakfast options were often late ..Please give the lovely lady who does this all herself an aide who isn’t also checking people in and out. The bar drink options were extremely limited if you were a wine or beer drinker.. this was a celebration weekend if graduation for almost everyone in the hotel, but there was one bottle of champagne? People actually had to order from door dash to have a celebratory toast. Other than those minor things I enjoyed my stay.. a room safe would also have been appreciated.

10

Christine

Aug 6, 2024

·

Stayed 2 nights

The staff go out of their way to make sure you're happy.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Widely praised for being very convenient to Texas Tech and nearby dining. Some note freeway noise or a less safe, not-prime feel in parts of the area.

Related guest reviews

10

Corliss

Aug 3, 2024

·

Stayed 1 night

I love that the hotel was close to the venue and easy to find.

10

Troy

Mar 18, 2023

·

Stayed 1 night

Good clean property. Easy access to campus.

4

JIM

May 4, 2024

·

Stayed 1 night

Traffic noise from Marsha Sharp Freeway was annoying in our room.

8

Kamia

Oct 16, 2025

·

Stayed 2 nights

I love staying here. It’s convenient to the Tx Tech campus when I go to see my son play football. I don’t like the price gouging they do. There is no reason a night in Lubbock, Texas should be upwards of $200. The hotel is nice but not that nice. I know all about supply and demand but it really is ridiculous.

10

Chris

Feb 5, 2024

·

Stayed 2 nights

Easy access to campus and dining. The hotel was nice and clean and having a kitchen was great! All the staff were friendly and very accommodating.

6

Julian

Jul 10, 2025

·

Stayed 2 nights

Location was not prime. Room Ac very noisy. Rooms appear dated.

10

Bheemeshwar

Mar 23, 2025

·

Stayed 1 night

very convenient and close to TTU. Spacious and clean rooms.

8

Juliana

Aug 4, 2025

·

Stayed 2 nights

Neighborhood was not very safe

8

Kamia

Sep 3, 2025

·

Stayed 2 nights

Hotel is nice and a very convenient stay if you are attending anything at Texas Tech, like football games!

10

Sandra

May 25, 2024

·

Stayed 1 night

This is always our property option when traveling to Texas Tech University. Very nice, clean and comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: several guests enjoyed a plentiful or full breakfast, while others found it mediocre or terrible, with reports of items coming out late. Bar selection for beer and wine was limited.

Related guest reviews

6

Jorge

May 19, 2025

·

Stayed 5 nights

Good location. Too outdated design. Convenient. Terrible breakfast.

2

Jorge

Aug 8, 2025

·

Stayed 16 nights

Nickel and dime place, hidden charges a phantom charge of 120 after check in and stay paid for, then 5 days afetr trip over another 64 dollar charge for parking. Not under a roof just the front of property parking. Making money out of nothing, very subpar breakfast the worst i ever seen, clean place to eat but if cereal is your thing you be ok. Staff unfrienfly not helpfull not accomodating any needs, had to cut trip short 4 days refuse to consider a partial refund or even to check, unable to get an invoice for the stay to make my expenses, keep passing the buck around. No one knows nothing and everything was for later then forgot about it. The worst experience my company was going to bring another employees to stay there. We needed coverage at work for 3 months…. After my advice company decided to go to another property even it was 100 dollars more but with real breakfast included and with invoice to report expense, free parking Embassy suites is the real deal Residence inn was very bad. Stay away from it.

8

Fanny

Oct 14, 2025

·

Stayed 1 night

Clean & comfortable room. Breakfast was not that great

10

Ashley

Jul 30, 2023

·

Stayed 1 night

Great stay, family of 5 fit great, clean and breakfast was delicious!

6

Gaurang

Sep 20, 2025

·

Stayed 1 night

Front desk was helpfull, breakfast was late, room was ok. Property’s side doors did NOT unlock with our digital key - requiring us to carry heavy cooler taking to our room! And $4.00 per night parking fee - that’s a called Nickel and diming!

10

Becky Richardson

Nov 16, 2025

·

Stayed 1 night

The design of the very large room was wonderful. The tv swivel is brilliant The room was like a small apartment and efficient. The breakfast was plentiful Only complaint is there was a small amount of hair in the shower wall

8

Linda

Jun 21, 2025

·

Stayed 1 night

Very nice place with full breakfast. My granddaughters loved it. We’ll stay here again.

8

Beverly

May 20, 2025

·

Stayed 3 nights

Overall stay was good.. staff was excellent especially Jeremiah the bartender, and the lady who took care of breakfast every morning. What was offered for breakfast was hit or miss and the breakfast options were often late ..Please give the lovely lady who does this all herself an aide who isn’t also checking people in and out. The bar drink options were extremely limited if you were a wine or beer drinker.. this was a celebration weekend if graduation for almost everyone in the hotel, but there was one bottle of champagne? People actually had to order from door dash to have a celebratory toast. Other than those minor things I enjoyed my stay.. a room safe would also have been appreciated.

8

Ruth Ann

Jul 28, 2025

·

Stayed 1 night

Great night’s sleep. Good breakfast!!

10

Kristi

Oct 28, 2024

·

Stayed 1 night

Will definitely stay here again. Love the roominess of the guest rooms and the breakfast is awesome.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $204	22 $180	23 $231	24 $240
25 $156	26 $200	27 $183	28 $195	29 $160	30 $492	31 $515

Su	Mo	Tu	We	Th	Fr	Sa
1 $158	2 $156	3 $157	4 $169	5 $158	6	7
8 $163	9 $157	10 $153	11 $155	12 $157	13 $150	14 $157
15 $158	16 $157	17 $150	18 $158	19 $157	20 $163	21 $173
22 $173	23 $173	24 $173	25 $398	26	27 $158	28 $173
29 $173	30 $173

Residence Inn by Marriott Lubbock-University Area

About this property

Location

Room options

Suite, 1 Bedroom

Studio, Multiple Beds

Studio, 1 King Bed with Sofa Bed

Guest reviews of Residence Inn by Marriott Lubbock-University Area

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Lubbock-University Area

Prices for upcoming dates