Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered?

A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 20 per pet per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Helen, Georgia, within a 15-minute walk of Helen Festhalle and Unicoi State Park. It is approximately 0.8 miles from Helen Tubing & Helen Water Park and 1.8 miles from Hardman Farm Historic Site.

Is there a swimming pool at the property?

Yes, there is a seasonal outdoor pool available, but it will be closed during the summer. The pool is operational from May to June.

Are children allowed at the property?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds, and guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.

Red Roof Inn Helen GA Downtown Hotel

Average nightly price at Red Roof Inn Helen, GA - Downtown by month, last 12 months (USD)
Month	Average price
January	$75
February	$77
March	$77
April	$125
May	$100
June	$110
July	$82
August	$90
September	$88
October	$110
November	$78
December	$90

What guests think

Amerivu Inn & Suites - Helen - Downtown offers a central, walkable base with budget-friendly rates and friendly staff, but reviews describe aging rooms and facilities with inconsistent upkeep, noticeable odors, and noise transferring from upstairs rooms.

Several reviews note the pool is closed or in poor condition, exterior and common areas need attention, and the basic breakfast has limited options and seating. Cleanliness is mixed: some guests report clean rooms, while others cite stains, mold or pests, smoke smells, and uneven housekeeping. Best for travelers who value a walkable location and low rates more than amenities or modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited for leisure stays: many reviews report the pool closed or in poor condition over extended periods. Exterior and common areas need upkeep, but parking is plentiful; an ice machine was sometimes not working.

Related guest reviews

8

Tracy

Aug 7, 2025

·

Stayed 2 nights

Room was clean, area around the hotel needs to be cleaned up-lots of trash in the parking lot. Very convenient to local stuff and great deal for the money spent.

8

Stanley

Jul 8, 2024

·

Stayed 1 night

There are so many resort hotels in Helen i believe they have a maid service problem. I liked the hotel, good value for the money. Management was very helpful when there was a problem. Hotel room and exterior looked very good, just landscaping andgrounds could use some TLC. Pool was not open, in terrible shape but would be a great asset to the hotel.

4

Jimmy

Jun 9, 2025

·

Stayed 2 nights

No working ice machine on property. Was told it works sometimes by manager. No ashtrays for smoking room. Room was dusty and had gnats flying around. Was told there was nothing they could do. Ac worked great is about the only positive part of our stay.

4

Kim

Jul 14, 2024

·

Stayed 2 nights

The guys running the front desk were great, very apologetic with the conditions at the property. With the said, pool had been closed for 2 years due to White County regulations, according to the staff. Bathroom door wouldn't close, one of my most dissatisfied stays in a motel and ive been in close to 100 in my life.

6

Rafael

Jul 22, 2024

·

Stayed 2 nights

Pol was closed

6

James

Sep 7, 2025

·

Stayed 2 nights

Hmmmmm. A towel and a sock in one of the drawers. Interior front door lock wouldn't lock (Rm 214). Pot smokers underneath or next door. Pool hasn't been opened this year at all (according to staff). Short distance to the festhalle and downtown shops which are easily walkable. You're going to get what you paid for here. Room is cheap and really need to be updated

8

stacy

Oct 28, 2025

·

Stayed 1 night

Heater was working great. Room was clean and in good condition. Bathroom was clean and lots of towels. Check in and out were easy and quick and staff was friendly. Close to attractions and Festhalle, great spot. Lots of parking space. Awesome TV and a ton of services and channels. Would recommend and will stay again!

2

JESSE

Jul 31, 2023

·

Stayed 1 night

The area was nice. It said they had a pool which they did but there was a cover over it so it couldnt be used. Spend a few extra dollars and stay somewhere else. Not a good experience

6

Rhonda

Jun 11, 2024

·

Stayed 2 nights

I was upset that it says i could pay at check in, but he ran my card before i got there. I was paying with cash. Still hasnt been refunded to my card. The pool was not open & was green with filth. The so called continential breakfast is just waffles, apples & oranges. Had trouble with the A/C unit as well.

4

Holly

Jun 23, 2024

·

Stayed 1 night

It says there is a pool….the pool is green with frogs in it! The first room they put us in smelled like dog pee…the second room didn’t smell but the floor was very soft and felt like you would fall through in certain areas. The shower was disgusting the shower head had mildew in it and was barely hanging on. Do not stay here!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: some guests found rooms clean, while others reported strong smoke or musty odors, stained linens, mold, pests, and inconsistent housekeeping.

Related guest reviews

6

Jhennifer

Dec 30, 2022

·

Stayed 19,355 nights

there were cockroaches

2

Dustin

Oct 27, 2025

·

Stayed 1 night

You get what you pay for is what i thought when we arrived..... Very run down and smelly......shower drain backs up quickly......carpet sticky.......patch panels in the ceiling.....roaches......

4

Melissa

Jul 8, 2025

·

Stayed 3 nights

We arrived on a Thursday at 3 am and the check in was easy, we went to room and it was mostly clean but had a horrible musky or moldy smell. I had to go get fabrize and run the ac cold and constantly ti keep the smell away. The shower had other people's hair in it. Towels were very thin. The next day they came in to clean but did not make the bed or clean shower, only replaced towels and took trash out. On sat they never came in the room to clean, no trash taken out and no clean towels i called when we got back to our room and got told they were still working and they had a lot of rooms to clean. I specifically asked for the trash to be taken out and dirty towels replaced. No one came. On sunday before we left for the day i spoke to house keeper and asked for trash and dirty towels to be removed. They handed me clean towels. When we returned around 4 pm still no one had come to clean, take out trash or get dirty towels out. I called and they said they would send someone over. They came in and took trash and dirty towels but nothing else was cleaned. The people working the lobby were nice, the location was convenient but i will not stay again due to house keeping and smell.

8

stacy

Oct 28, 2025

·

Stayed 1 night

Heater was working great. Room was clean and in good condition. Bathroom was clean and lots of towels. Check in and out were easy and quick and staff was friendly. Close to attractions and Festhalle, great spot. Lots of parking space. Awesome TV and a ton of services and channels. Would recommend and will stay again!

8

LeWayne

Dec 30, 2022

·

Stayed 1 night

The room was clean, except the remote. It had someone on it from a kid. The bed was comfortable.

2

Patricia

Jan 2, 2023

·

Stayed 2 nights

This was the nastiest room I've ever stepped foot in. There were bugs and poop on the inside of the bottom sheets. The room stunk with odor.

10

Kim

Oct 20, 2024

·

Stayed 1 night

Great! Could have used a softer pillow, but bed was comfortable, bathroom and room were very clean. Will stay again!

8

Lorraine

Aug 29, 2025

·

Stayed 1 night

Great location at a great price. Everything was within walking distance. The lady at the front desk was very nice during check in. Clean and comfortable.

2

Michael

Oct 7, 2025

·

Stayed 2 nights

Do not believe any positive reviews. Simply put, this place is disgusting. Not just dirty. Not just rundown. Not just outdated. I would perfectly be fine with any of that. I don't need white glove service or top tier amenities. But this place is putrid. And it is grossly misrepresented here on hotels.com. I stayed exactly 15 minutes before packing up and leaving. And I've been fighting with this website ever since for a refund. For starters, the hotel looks completely abandoned. So much so that you'll think you're in the wrong place. My non-smoking room reeked of cigarettes. Not a faint tobacco smell. People were absolutely smoking in there. Probably for years. None of the lights worked. The door frame and molding were pulled away from the wall. Everything was filthy and the sheets were covered in brown stains. Read that again....the sheets were covered in brown stains. Check other more reliable sources (Google reviews) for a more accurate representation. The reviews here are not just phony, they are ridiculous. Do not stay at this motel.

4

Linda

Dec 11, 2022

·

Stayed 2 nights

The room was just yucky, mold in the shower and on shower curtain. Held together by caulk and whatever. Dog barking all night above me. Lobby door locked in AM so no real coffee to be had.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and vary by unit; some appear updated, but many show wear and maintenance issues such as broken shower knobs or nonworking TVs. Noise from upstairs and neighboring areas is commonly reported.

Related guest reviews

6

PATRICK

May 31, 2023

·

Stayed 1 night

This is an old property which I knew… age showing, lamp shades deteriorating, shower showing some age stains. TV would not work. Rooms vaguely smelled of smoke and mildew. Noisy environment.. could here the neighbors on their phones. Traffic noise.. but I did have a street facing room. No number on the door to the room. I was told that they may not have breakfast since they were out of food. Breakfast: waffle machine worked. A few packaged muffins and honey buns. Grit packages.. no butter or margarine. No milk. This may just be what breakfast their consists of.. It shouldn’t be advertised as a breakfast .. just minimal snacks.No one available at the front desk in the AM so couldn't talk to any one.

10

KIMBERLY

Jun 8, 2024

·

Stayed 1 night

Hotel was adequate for one night stay. Room was clean. However, you could hear your neighbors talking. Also, was to have been nonsmoking but room had an odor.

8

Bill

Oct 2, 2024

·

Stayed 3 nights

Older property, easy access to area attractions.

10

Tamara

Oct 20, 2024

·

Stayed 1 night

Nicely renovated and reasonably priced.

4

Susan

Oct 13, 2024

·

Stayed 2 nights

Staff was friendly. Did not get the rooms we signed up for. We signed up for 2 Kings and he said they didn’t have anymore. He said Expedia was suppose to let us know that we would have 2 queens. We were never notified. Showers in both rooms the knob to turn on were broken. Very hard to adjust the temperature with knobs broken. Hotel rooms were old. Best part is it is close to all the activities in Helen and you are only in your room to sleep.

10

Heather

Dec 27, 2024

·

Stayed 1 night

My family and i stayed here 1 night before continuing on to Cherokee. The hotel was clean and the staff was nice. The beds are very firm, not my preference, but my husband loved it. You get free parking with your stay and your close enough to walk to the stores in Helen. The building is very old so you could hear every step and children running around the rooms upstairs. If they walked/ ran too hard it kinda sounded like the roof was going to come down. When they were running up and down the upstairs balcony at 1am it echoed around our room.

10

Alex

Oct 23, 2025

·

Stayed 1 night

I am basing my feedback on value and location. I did not eat breakfast at the hotel the breakfast area only had a few tables but it was available. My room had not been updated and was not as nice as the 2 rooms which I stayed in twice last year but the location was great. There are several newer hotels in close proximity for those who need new.

6

LeAnn

Feb 18, 2024

·

Stayed 1 night

It’s an older hotel so you hear everything!

6

Jim

Dec 12, 2022

·

Stayed 2 nights

Very old hotel. But it looks like they have made some updates. The carpet looked new and linens. The bathroom really needs some love. The first room didn't have a mirror. So they had to move us. But, it looks like they are making small strides toward improvement.

6

Vincent

May 26, 2025

·

Stayed 2 nights

The staff was super friendly. The properties location was very convenient. We stayed two nights. The first night the room we had there was cigarette burns in the comforter. The room smelled extremely musty. You can hear every step the upstairs guest makes, and apparently the group was insomniacs because when I say all night and into the morning they never stopped pacing back and forth. Then for the best part, we got in the shower and were getting leaked on from the bathroom above. The ceiling started bulging in from all the water. We showed the lady in the office and they offered us a different room for the second night. They swapped our room when it became available that evening. When I say totally different room and experience I mean it. Clean comfortable and this review would have been totally different if we had stayed in this room first. The owner needs to fix and update this property, and then I would say this is the go to place. The staff was very apologetic and nice though.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful, often accommodating requests and room changes. Some guests experienced slow or uneven housekeeping and occasional difficulty reaching staff at the desk.

Related guest reviews

6

PATRICK

May 31, 2023

·

Stayed 1 night

This is an old property which I knew… age showing, lamp shades deteriorating, shower showing some age stains. TV would not work. Rooms vaguely smelled of smoke and mildew. Noisy environment.. could here the neighbors on their phones. Traffic noise.. but I did have a street facing room. No number on the door to the room. I was told that they may not have breakfast since they were out of food. Breakfast: waffle machine worked. A few packaged muffins and honey buns. Grit packages.. no butter or margarine. No milk. This may just be what breakfast their consists of.. It shouldn’t be advertised as a breakfast .. just minimal snacks.No one available at the front desk in the AM so couldn't talk to any one.

10

Howard

Jul 31, 2024

·

Stayed 3 nights

Staff took care of my special needs with no problem. Staff was professional and courteous. Overall better than the 3 star I stayed at previously.

10

Cori

Nov 24, 2023

·

Stayed 1 night

It was a quick and easy check in. All items needed were in the room for a quick settle in for the night. Check out was quick and breakfast was available. Very polite staff.

4

Melissa

Jul 8, 2025

·

Stayed 3 nights

We arrived on a Thursday at 3 am and the check in was easy, we went to room and it was mostly clean but had a horrible musky or moldy smell. I had to go get fabrize and run the ac cold and constantly ti keep the smell away. The shower had other people's hair in it. Towels were very thin. The next day they came in to clean but did not make the bed or clean shower, only replaced towels and took trash out. On sat they never came in the room to clean, no trash taken out and no clean towels i called when we got back to our room and got told they were still working and they had a lot of rooms to clean. I specifically asked for the trash to be taken out and dirty towels replaced. No one came. On sunday before we left for the day i spoke to house keeper and asked for trash and dirty towels to be removed. They handed me clean towels. When we returned around 4 pm still no one had come to clean, take out trash or get dirty towels out. I called and they said they would send someone over. They came in and took trash and dirty towels but nothing else was cleaned. The people working the lobby were nice, the location was convenient but i will not stay again due to house keeping and smell.

10

Emily

Nov 12, 2023

·

Stayed 1 night

Nice stay, nice staff! Convenient to Helen and walkable to everything!

10

Deborah

Aug 30, 2025

·

Stayed 2 nights

Management staff- so very nice and helpful! Room was clean and bed comfy! Very few choices due to limitation of stations but of course that is no fault of on-site management. Overall a very pleasant stay with the best part being the staff!

10

Angela

May 31, 2024

·

Stayed 1 night

Very friendly staff!

10

Paul

Oct 23, 2023

·

Stayed 1 night

Exelent staff.. After checking out we decided to take a walk and grab some lunch before driving home. While eating we realized we had left a favorite hat in the room. Most cleaning staff would have probably thrown that away. They didn't. To our surprise, the staff found our car and stuck the hat in the windshield wiper blades. We will be back. Very nice stay.

6

Vincent

May 26, 2025

·

Stayed 2 nights

The staff was super friendly. The properties location was very convenient. We stayed two nights. The first night the room we had there was cigarette burns in the comforter. The room smelled extremely musty. You can hear every step the upstairs guest makes, and apparently the group was insomniacs because when I say all night and into the morning they never stopped pacing back and forth. Then for the best part, we got in the shower and were getting leaked on from the bathroom above. The ceiling started bulging in from all the water. We showed the lady in the office and they offered us a different room for the second night. They swapped our room when it became available that evening. When I say totally different room and experience I mean it. Clean comfortable and this review would have been totally different if we had stayed in this room first. The owner needs to fix and update this property, and then I would say this is the go to place. The staff was very apologetic and nice though.

8

Lorraine

Aug 29, 2025

·

Stayed 1 night

Great location at a great price. Everything was within walking distance. The lady at the front desk was very nice during check in. Clean and comfortable.

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Location

Walkable to Helen’s main attractions, dining, and Festhalle, with easy access on the main road. Many guests chose it for the convenient, central location and value.

Related guest reviews

8

Tracy

Aug 7, 2025

·

Stayed 2 nights

Room was clean, area around the hotel needs to be cleaned up-lots of trash in the parking lot. Very convenient to local stuff and great deal for the money spent.

8

Amanda

Aug 2, 2025

·

Stayed 1 night

It was ok it's close to town and Expedia got it cheap but the pool is out of order a d there's some garbage and debre around the back over allmitneas cozy comfortable and close to everything

10

Julianna

Sep 13, 2024

·

Stayed 1 night

Everything was good. Bed and pillows were comfortable. Room was clean. Looks like it had been remodeled/updated. Tub is not new, but it works just fine. No complaints; we enjoyed our stay. Hotel is right on the main road so it is easy to find. Close to shopping and restaurants; walkable. Check-in was quick and easy.

10

Thomas

Aug 10, 2025

·

Stayed 2 nights

Great location, walking distance to dining and entertainment.

10

Heather

Dec 27, 2024

·

Stayed 1 night

My family and i stayed here 1 night before continuing on to Cherokee. The hotel was clean and the staff was nice. The beds are very firm, not my preference, but my husband loved it. You get free parking with your stay and your close enough to walk to the stores in Helen. The building is very old so you could hear every step and children running around the rooms upstairs. If they walked/ ran too hard it kinda sounded like the roof was going to come down. When they were running up and down the upstairs balcony at 1am it echoed around our room.

8

stacy

Oct 28, 2025

·

Stayed 1 night

Heater was working great. Room was clean and in good condition. Bathroom was clean and lots of towels. Check in and out were easy and quick and staff was friendly. Close to attractions and Festhalle, great spot. Lots of parking space. Awesome TV and a ton of services and channels. Would recommend and will stay again!

10

Yuri

Oct 14, 2023

·

Stayed 1 night

Central Helen location

10

Alex

Oct 23, 2025

·

Stayed 1 night

I am basing my feedback on value and location. I did not eat breakfast at the hotel the breakfast area only had a few tables but it was available. My room had not been updated and was not as nice as the 2 rooms which I stayed in twice last year but the location was great. There are several newer hotels in close proximity for those who need new.

10

Chase

Dec 26, 2024

·

Stayed 2 nights

Good location

8

Lorraine

Aug 29, 2025

·

Stayed 1 night

Great location at a great price. Everything was within walking distance. The lady at the front desk was very nice during check in. Clean and comfortable.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic continental with limited selection and a small seating area; a few guests enjoyed it, but others found it minimal.

Related guest reviews

6

PATRICK

May 31, 2023

·

Stayed 1 night

This is an old property which I knew… age showing, lamp shades deteriorating, shower showing some age stains. TV would not work. Rooms vaguely smelled of smoke and mildew. Noisy environment.. could here the neighbors on their phones. Traffic noise.. but I did have a street facing room. No number on the door to the room. I was told that they may not have breakfast since they were out of food. Breakfast: waffle machine worked. A few packaged muffins and honey buns. Grit packages.. no butter or margarine. No milk. This may just be what breakfast their consists of.. It shouldn’t be advertised as a breakfast .. just minimal snacks.No one available at the front desk in the AM so couldn't talk to any one.

10

Kelly

May 30, 2024

·

Stayed 1 night

Friendly staff! Close to downtown. Great breakfast!

10

Magda

Dec 31, 2023

·

Stayed 1 night

Very close to downtown! Good breakfast

10

Cori

Nov 24, 2023

·

Stayed 1 night

It was a quick and easy check in. All items needed were in the room for a quick settle in for the night. Check out was quick and breakfast was available. Very polite staff.

10

Alex

Oct 17, 2025

·

Stayed 1 night

I have not tried the breakfast.

2

Wendy

Dec 11, 2023

·

Stayed 2 nights

This place was a dump! The bathroom was gross. The shower head was an after thought. There were no safety bars, no shelves for soap, red mold in two places. Often there was no one at the front desk. There were only two tables in the breakfast area

10

Alex

Oct 23, 2025

·

Stayed 1 night

I am basing my feedback on value and location. I did not eat breakfast at the hotel the breakfast area only had a few tables but it was available. My room had not been updated and was not as nice as the 2 rooms which I stayed in twice last year but the location was great. There are several newer hotels in close proximity for those who need new.

6

Rhonda

Jun 11, 2024

·

Stayed 2 nights

I was upset that it says i could pay at check in, but he ran my card before i got there. I was paying with cash. Still hasnt been refunded to my card. The pool was not open & was green with filth. The so called continential breakfast is just waffles, apples & oranges. Had trouble with the A/C unit as well.

10

Pat

Dec 29, 2024

·

Stayed 3 nights

We had a great time. Location was perfect, room was warm, had a good continental breakfast each morning. Coffee available anytime. The town was decorated all up for Christmas. It was cold outside. The desk clerk was extremely nice❤️

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $92	7 $92	8 $92	9 $367	10 $393
11 $92	12 $92	13 $92	14 $92	15 $92	16 $367	17 $391
18 $91	19 $92	20 $92	21 $92	22 $92	23 $367	24 $391
25 $92	26 $92	27 $92	28 $92	29 $92	30 $367	31 $391

Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $102	3 $102	4 $102	5 $102	6 $170	7 $170
8 $101	9 $102	10 $102	11 $101	12 $102	13 $170	14 $170
15 $102	16 $102	17 $102	18 $102	19 $102	20 $170	21 $170
22 $102	23 $102	24 $102	25 $102	26 $101	27 $170	28 $170
29 $102	30 $102

Red Roof Inn Helen, GA - Downtown

Prices for Red Roof Inn Helen, GA - Downtown

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Mobility Accessible

Deluxe Room, 1 King Bed

Superior Room, 1 King Bed, Smoking

Superior Room, 2 Queen Beds

Suite, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 2 Queen Beds

Superior Room, 1 King Bed

Guest reviews of Red Roof Inn Helen, GA - Downtown

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Red Roof Inn Helen, GA - Downtown

Prices for upcoming dates