Is parking available at the property?

Yes, free self-parking is available on-site, including wheelchair-accessible parking options.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible pool. Additionally, there are visual alarms in hallways and a well-lit path to the entrance.

Where is the property located in relation to key landmarks?

The property is located in Utica, within a 15-minute walk of Utica Children's Museum and Adirondack Railway Utica Station. It is approximately 0.6 miles from the National Distance Running Hall of Fame and 0.9 miles from Utica Memorial Auditorium.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

Home2 Suites by Hilton Utica, NY

Average nightly price at Home2 Suites by Hilton Utica, NY by month, last 12 months (USD)
Month	Average price
January	$190
February	$203
March	$221
April	$217
May	$219
June	$222
July	$229
August	$242
September	$245
October	$206
November	$188
December	$169

What guests think

Across recent reviews, Home2 Suites by Hilton Utica, NY is often praised for spacious, clean suites and friendly, accommodating staff, with many travelers valuing the convenient location near restaurants and highways and the generally well-regarded complimentary breakfast.

Families and long-stay guests like the in-room kitchenettes and free laundry, and several note easy parking. Drawbacks include recurring pool closures or cold water, noticeable road or train noise in some rooms, and occasional housekeeping or cleanliness lapses, with a few serious pest reports. Overall, expect a modern, practical stay with strong service and space, but check room placement and pool status.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free laundry, convenient parking, and a decent gym are appreciated. The pool is available but several guests reported it being very cold or temporarily closed; outdoor BBQ and fire pit areas were a plus.

Related guest reviews

10

Hiep H

Aug 2, 2024

·

Stayed 1 night

Wonderful property and room. Amenities were great, 24 hour gym and free laundry, no need to run around asking the front desk or local businesses for quarters. Rooms had a bunch of counter space and plugs for all the electronics we had (phones, watches, iPads etc)

6

Kimberly

Jan 25, 2025

·

Stayed 1 night

Great breakfast, very clean property. Unfortunately, the pool was closed and despite completing the online check in advance; we still had a long check in process at the desk upon arrival.

8

Kimberly

Aug 1, 2024

·

Stayed 1 night

We were only here for one night but thought it was a nice step up from our previous night elsewhere. It’s an all-suite hotel designed for traveling families, so the full kitchen was a bit much for our needs, but kids thought it was fun. Pool was nice, breakfast was great, and the lobby snacks were a nice touch. Good, central location. Easy parking.

10

Randall

Jul 2, 2025

·

Stayed 2 nights

Pool went to algae, was closed

10

Stephanie

Jan 30, 2023

·

Stayed 1 night

I liked that it was located next to decent dining options, that it had a pool and offered breakfast. The pool, sadly, was malfunctioning and was super cold and breakfast could have offered more fruit (ran out of bananas) and not a lot of healthy options for mom. My daughter however, loved the waffles and muffin selection.

8

Susan

Sep 21, 2025

·

Stayed 9 nights

King suite nice for a 10 day stay, spacious. Convenient laundry facilities. Pool wasn’t heated so only in it for a few minutes.Breakfast selections changed daily with a wide variety of choices. Coffee & teas available all day.

10

Juliette

Jul 12, 2023

·

Stayed 3 nights

Room was spacious, clean and comfortable. Suite has small kitchenette. Ample options for breakfast. Outdoor seating areas and swimming pool. Great location just off the thruway and walkable to many restaurants

8

Tara

Jun 29, 2023

·

Stayed 2 nights

Close to the ice rink. Property had all of the amenities we needed - pool, fitness center, kitchen, laundry, essentials shop. Breakfast was varied and plentiful.

10

Dave

Oct 1, 2024

·

Stayed 6 nights

My family and I stayed here for the world box lacrosse championships. We were at the hotel for 5 night, 6 days. The breakfast options were mostly the same, but they did change up the hot food options every other day. We used the bbq, and fire table that was awesome. Staff were amazing, very friendly. Would/will stay there again if I'm ever back in Utica, NY.

10

Carly

Jul 15, 2024

·

Stayed 1 night

Excellent hotel. Must be pretty new. Huge rooms. Comfy beds. Great shower. Included breakfast was handy for the morning. Pool was a nice bonus.

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Cleanliness

Many reviews describe the property and rooms as clean, but there are notable exceptions including reports of pests, odors, and stained or dirty carpets. Hallway/stairwell cleanliness and housekeeping consistency during longer stays also drew some complaints.

Related guest reviews

10

Adis

Jan 4, 2026

·

Stayed 1 night

Clean room, good breakfast and friendly staff

8

Patty

Oct 5, 2024

·

Stayed 1 night

Room was typical, flooring & sofa a bit worn. The hallway carpet was very dirty. We heard footsteps (footstomps) from room above all night long.

4

James

Jun 15, 2025

·

Stayed 1 night

Bed bugs.. both of us received numerous bites… not good.. rugs dirty in room and hallways

2

Jamie

Sep 24, 2025

·

Stayed 7 nights

We paid 1200 dollars to live in a hotel for a week with cockroaches. Not knowing they were in there until they ran across the tv and my husband had to kill them on the last day of our trip. We feel so gross and should not have to pay that amount of money to itch and live with roaches in your hotel room. We were there for a whole week for our daughter’s wedding and were scared we brought them back to Arizona in our suitcases. I have since thrown them out and refused to take them into our house so the $1200 stay and $509 for luggage is just unacceptable

10

Kim

Jul 25, 2025

·

Stayed 1 night

This is my second stay at the Home2Suites in Utica, and I would readily book there again! In both my experiences, the staff was friendly & accommodating, our room was clean & spacious, and we enjoyed walking to the local restaurants!

2

Gene F

Apr 8, 2025

·

Stayed 1 night

The beds looked like they were already slept in and the bathroom floor had hair and lint in the corners.

8

James

Jul 6, 2025

·

Stayed 1 night

Shower was excellent, great water pressure and hot!! Breakfast had lots of options. Room rug was stained in several areas - could be cleaner. Staff was great.

10

Jacqulyn

Apr 7, 2025

·

Stayed 2 nights

Clean, welcoming, excellent service, huge rooms, great breakfast. We are coming back to the area in a month for another event and have already booked this hotel. 10/10 recommend!

2

Jason

Sep 10, 2025

·

Stayed 2 nights

The room smelled like sewage complained to front desk

10

Jacqueline

Sep 8, 2025

·

Stayed 1 night

Clean spaces, friendly staff. Would absolutely stay here again.

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Rooms

Suites are spacious and comfortable with kitchenettes and generally good beds, and many appreciate the modern layout. Some guests noted street/train noise or sounds from neighboring rooms, and a few reported minor wear or maintenance issues.

Related guest reviews

8

James

Sep 16, 2023

·

Stayed 1 night

The rooms have sliding barn doors on the bathroom which is strange.

8

Patty

Oct 5, 2024

·

Stayed 1 night

Room was typical, flooring & sofa a bit worn. The hallway carpet was very dirty. We heard footsteps (footstomps) from room above all night long.

10

Douglas

Oct 1, 2025

·

Stayed 1 night

The room faced Genessee Street and it was noisy all night

10

Kimberly

Sep 7, 2024

·

Stayed 1 night

The rooms were so spacious… We loved everything about this hotel!

2

mary

Jun 23, 2024

·

Stayed 1 night

The libby design was cool. They only had a handicapped, queen room left when we got there. Not the king we reserved. Yucky carpet tile in the room. Old looking bedding. The black out blond would not come down over the window. We tried to call the front desk, but the phone didn’t work, so we gave up.

8

RICHARD

Sep 29, 2023

·

Stayed 1 night

Nice place..carpet needs cleaning. Street noise was extremely annoying, not to mention the 4 or 5 trains that came through during the night.

10

Karen

Aug 30, 2025

·

Stayed 1 night

Lovely stay for one night. Only issue was noise from a connecting room.

10

Pamela

Oct 6, 2025

·

Stayed 1 night

New build, beautiful rooms equipped with everything you would need.

10

Carly

Jul 15, 2024

·

Stayed 1 night

Excellent hotel. Must be pretty new. Huge rooms. Comfy beds. Great shower. Included breakfast was handy for the morning. Pool was a nice bonus.

10

Barbara

Mar 1, 2024

·

Stayed 1 night

Spacious clean quiet room!

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Service

Service is frequently described as friendly, accommodating, and helpful, with several shout-outs to front desk staff. There are occasional reports of slow or inflexible check-in, rude interactions, and frustrations with policies or follow-up.

Related guest reviews

6

Kimberly

Jan 25, 2025

·

Stayed 1 night

Great breakfast, very clean property. Unfortunately, the pool was closed and despite completing the online check in advance; we still had a long check in process at the desk upon arrival.

2

San

Jun 15, 2024

·

Stayed 1 night

I can't check in this hotel bzc they need physical credit card but i don't know that why i have only other phtysical credit card. I didn't take since when i book apple credit card hotel is very terrible bzc i lost my money staff and manager are very rule customer service i pay near $200 but i can't check in so i never book this hotel and i never suggest all my friend

10

Kyle

Jun 11, 2023

·

Stayed 2 nights

We traveled a great distance to visit family in Marcy. When we arrived (mind you, it was very late!!), the two desk clerks were very helpful in getting our family to our room quickly. They also offered us bottled water…and even made fresh coffee for my husband. (Thank you, ladies!) That was so sweet of them for being so hospitable! Our spacious room was nice and clean. We were surprised to find a stainless steel full-sized fridge and dishwasher in our suite. In lieu of eating out, we went to the local Walmart (5 minutes away by car), bought a few items, and enjoyed our dinner meal (second night) inside of our room. Plates, utensils, glasses, etc., were stored in the dishwasher for our use. What a great gesture! Breakfast is served daily with many choices. My husband LOVED their coffee! There is also a variety of teas, if one is a tea drinker. Our stay was enjoyable and safe. The staff welcomed us with pleasure. We will definitely consider this hotel again, when in the area. Thank you, Hilton! Thumb up!

10

AIZZA

Jun 14, 2025

·

Stayed 1 night

Smooth check in and check out. Staff was courteous, polite and very friendly. I was impressed to receive a call after checking out cause my son left his airpods in the room. They were very honest!

2

PATRICK

Sep 13, 2025

·

Stayed 1 night

Attitude from front desk No hospitality. Terrible property

10

Corinne

Sep 3, 2025

·

Stayed 4 nights

Because the weather during part of our stay was horribly cold we spent a lot of time inside. We were a large group with mobility challenged individuals. The staff was very accommodating and kind. The rooms were comfortable. We would come here again.

10

Kim

Jul 25, 2025

·

Stayed 1 night

This is my second stay at the Home2Suites in Utica, and I would readily book there again! In both my experiences, the staff was friendly & accommodating, our room was clean & spacious, and we enjoyed walking to the local restaurants!

10

Patricia

Aug 2, 2025

·

Stayed 1 night

Great hotel. Super friendly front desk. Very welcoming atmosphere. Room was spacious yet cozy with curtain to separate sleeping area. Very clean.

10

Gary

Aug 10, 2025

·

Stayed 1 night

Everything was great from the room to the breakfast and staff especially the young man at the desk when my grand daughter and I arrived his name is Keshang he was exceptionally good he was very very attentive to us and was ready to help make our stay better in any way he could give that man a raise !! All in all our experience was exceptional we will definitely be back !

4

Patricia

Jul 11, 2025

·

Stayed 1 night

Hilton carries a good name. The rooms are clean. The housekeepers are afraid to speak to guests. The front desk are rude/precocious-i had some ‘Hilton points questions” apparently I misunderstood rules ‘that everyone knew’ but me. Asked got a receipt-again-couldn’t print one as I didn’t use their app-if you only use Hilton’s -u r in the club-otherwise-FU from staff!

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Location

Convenient off the Thruway and walkable to restaurants, the arena, and train station. Some guests experienced road or train noise, especially in street-facing rooms.

Related guest reviews

10

Anita

Aug 31, 2023

·

Stayed 2 nights

Halfway point between Ohio and Maine Great beds and easy on off i90

10

Douglas

Oct 1, 2025

·

Stayed 1 night

The room faced Genessee Street and it was noisy all night

10

Kim

Jul 25, 2025

·

Stayed 1 night

This is my second stay at the Home2Suites in Utica, and I would readily book there again! In both my experiences, the staff was friendly & accommodating, our room was clean & spacious, and we enjoyed walking to the local restaurants!

10

Juliette

Jul 12, 2023

·

Stayed 3 nights

Room was spacious, clean and comfortable. Suite has small kitchenette. Ample options for breakfast. Outdoor seating areas and swimming pool. Great location just off the thruway and walkable to many restaurants

8

RICHARD

Sep 29, 2023

·

Stayed 1 night

Nice place..carpet needs cleaning. Street noise was extremely annoying, not to mention the 4 or 5 trains that came through during the night.

10

Laurie

Jul 21, 2025

·

Stayed 1 night

We were looking for a place to stay for one night, off the NYS thruway. This was a perfect spot, price was right, facility was in excellent condition, and breakfast was yummy.

8

Sarah

Jul 16, 2025

·

Stayed 1 night

The road out front is busy, but the hotel has close restaurants you can walk to that are very good. Hotel also had free washers and dryers that worked well and seemed almost new. Had a welcome gift for our dog that was very sweet!

10

Irvin

Apr 12, 2024

·

Stayed 1 night

Very nice place, walkable to arena and train station along with the food options too.

8

Melena

Sep 15, 2024

·

Stayed 2 nights

Great location, breakfast and’s easy parking.

10

Maegan

Jul 20, 2025

·

Stayed 1 night

Very clean, excellent location.

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Dining

Breakfast is often praised for quality and options, and staff in the area receive compliments. Some guests wanted more variety or gluten-free choices, and a few found items cold or not replenished promptly.

Related guest reviews

10

Margaret

Sep 17, 2025

·

Stayed 1 night

Very nice room. Cant wait to stay again . I would strongly recommend. Breakfast could use improvement

10

Anna Maria

Aug 4, 2024

·

Stayed 1 night

Everything was great! The breakfast was exceptional. Tasha monitors the breakfast area, making sure everything is full and ready as people come down. She was amazingly friendly and she had a great attitude as she worked so hard to make everything perfect! She deserves a reward for her dedication to this facility.

10

Jonathan

Feb 29, 2024

·

Stayed 1 night

The hotel room was clean and well maintained. The breakfast was the best breakfast I’ve ever had at a hotel. Definitely the highlight of the stay.

6

Javier

Dec 13, 2025

·

Stayed 2 nights

The Breakfast options need to very. Like a breakfast buffet scrambled eggs, sausage links, fruit salad, make family oriented.

8

Susan

Sep 21, 2025

·

Stayed 9 nights

King suite nice for a 10 day stay, spacious. Convenient laundry facilities. Pool wasn’t heated so only in it for a few minutes.Breakfast selections changed daily with a wide variety of choices. Coffee & teas available all day.

8

Badri

Jul 7, 2024

·

Stayed 1 night

The free breakfast was amazing. I enjoyed the cheese and leek pastry a lot.

8

Jin

Aug 14, 2025

·

Stayed 4 nights

They need more gluten-free foods. The others was great. Bed comfort, easy internet access.

10

Darianne

Apr 15, 2024

·

Stayed 10 nights

Everything was perfect. The only thing was that the breakfast was pretty much always cold, but everything else was perfect.

2

Marlene

Jul 6, 2024

·

Stayed 8 nights

I would not stay in this hotel again. We booked an 8 day stay.my room wasn’t cleaned from Friday to the next Saturday. I had to get my own towels after they counted them so we could shower in comfort. I emptied my own trash and also took that down to them. The breakfast was aweful. The first day they had nothing. The pool was really cold and we were told it was broken. Made my own beds with the sheets most of the time they didn’t put much out for breakfast. When we got down there there was nothing. I got tired of asking them for towels and garbage baths on a daily basis I won’t stay at this facility again

10

Carla

Aug 15, 2025

·

Stayed 1 night

Friendly, professional staff. Room was clean and comfortable. Loved the breakfast! We will stay there again 🙂

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Home2 Suites by Hilton Utica, NY

Prices for Home2 Suites by Hilton Utica, NY

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds, Accessible (Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 Bedroom

Studio, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds

Studio Suite, 1 King Bed

Guest reviews of Home2 Suites by Hilton Utica, NY

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Utica, NY

Prices for upcoming dates

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