Alta Crystal Resort

The pool needs maintenance, and the rooms have seen their best time. It's ok if you want to be close to the mountain, but I wouldn't recommend it

This was a great stay! Check-in is done online, so make sure to download the app before your trip. They send a door code and room number via text or the app, so you don't check-in at the front desk. The room was clean and spacious, and they had s'mores kits for every night we stayed. I appreciate the privacy we were given (no cleaning or linens were replaced in our short stay, which I appreciated). The pool was clean and well maintained

While the property is a little overpriced, the staff were very accommodating and friendly. The rooms are small and dated. They have a shuttle available to take visitors to ski or explore. The hot tub, heated pool, and sauna are a great way to unwind at the end of the day's adventures.

The resort is close to Crystal so that makes it extremely convenient. It is very clean, well kept, and great staff. The pool is wonderful. The only problem this last visit was someone had puked in the hot tub and that wasn’t taken care of during our stay.

A very pleasant and convenient place to stay when visiting Sunrise at Mt Rainier. The queen bed room was like an apartment with a living room (fireplace) and kitchen (stove, fridge, microwave, coffeemaker). Parking is easy. Hot tub, pool, play yard. Small store with snacks, pre-made sandwiches. There are also limited food options 15 minutes away at the Crystal Mountain Resort area and in the Snack Bar up at Sunrise (hot dogs, chili, snacks). The only negative is that the living room furniture and blinds are old and really need replacing.

Really enjoyed the trails around the property and the proximity to Crystal mountain! The sauna was nice. As were the snores, hot cocoa, coffee in the reception area. Pool was a little dirty but understandable since it’s surrounded by trees. The unit had a full kitchen which was much appreciated and fast wifi!

This place beat my expectations! One less star on the facilities because they do not actually have a sauna up and running. It's on the map they sent me but we were informed it isn't installed yet. I'll come back to write more about how great everything was when I'm back home. Charlie at the guest service area was so helpful. Mt Rainier National Park is just a ways down the road. Absolutely breathtaking and stunning experience.

Check in receptionist was vey friendly and helpful! Perfect location to Crystal. Great trails right out the door.

Quiet, beautiful setting. Adequate facilities but very disappointed that hot tub was not working for the entirety of our stay.

The pool and spa were dirty and the bottom covered in algae. Something was wrong with the pool pump equipment and it kept gargling and bubbling all night. I thought the toilets were burbing, but it was the pool! Kept me up all night. The unit was clean, but the guard rails in the loft were unsafe and weak.

This property is in an excellent location for access to the Sunrise Corridor at Mt. Rainier National Park. Unfortunately, that is the only positive. They seem to spend all their money on trendy branding as opposed to keeping the space up. It felt dilapidated and dated. Having to download an app and complete a digital check in when the area has very limited cell service felt inconvenient and unnecessary. Our room was not clean; the property allows pets and it did not look like the rugs/carpet had been vacuumed. The rooms have tiny kitchenettes that were very difficult to cook in - the burners on the stove barely worked and the oven door didn't open completely because it hit the wall. There were only charcoal grills available and we hadn't brought charcoal. The facility charges a resort fee, but the amenities were very limited - a cold pool and a tepid hot tub. The location is gorgeous and the property was very quiet, despite being full, so I appreciated that. If you stay here just be prepared for a funky ski cabin and plan accordingly for how you will cook.

Place is a dirty unsanitary dump with pretty much non functional everything. Mouse poop in cabinets. Dirty dishes. Can't use the screen door to walk out on balcony because it's literally duct taped shut. No AC. Direct TV doesn't work. Staff says they have been promised upgrades. This property is terribly managed. It could be great. I would advise avoiding if at all possible. I will never stay in another LOGE property again. I'd rather stay in my car.

Great location, cozy, plenty of room for a family of 4. Now the negatives…. It was very dated and the beds were not comfortable at all. There were someone’s underwear in the drawers, old food in the oven, and no ice or AC. There doesn’t seem to be a lot of options for the area and it had a lot of potential but for the price point I expected a little more comfort and cleanliness.

I am gutted at leaving such a poor review. The staff were amazing! They were friendly, hard working, and knowledgeable. They were not enough to keep my husband and me there. This is the first time in 20 years of traveling, that we left a campsite, hotel, lodge, etc. before the end of the first night. I don't mind if a place is a bit run down and needs a face lift, which this place does. Unless, you like the vibes of Amityville, then it's great. I don't mind a few bugs coming inside. We are in nature. That's to be expected. I don't want to be in Shelob's lair where I'm trying to live. Living in the PNW, we get used to spiders. However, I know it takes months for certain webs to get as large as they were in the Lodge. It wasn't one or two of them tucked away. No, no... they were everywhere!! We couldn't see out of the base of the skylight because of the webs. The entire staircase was covered in them. Every corner, literally every corner had massive webs and massive spiders. Why? The bathroom was not great. The toilet was filthy. The grease in the kitchen wasn't great. The fireplace was awful. When you're in the mountains camping or at a resort, you expect the fireplaces to have a bit of wear and tear. You expect some smoke in the room. This was a miasma of smoke. For 400 dollars, I expected more. Hopefully the rip off of money will go to refurb the place, which I know is in the works. It's a great location and has the potential to be fantastic. For now...awful.

Not sure where the 1 stars come from. Easy checkin/checkout. Room was super clean.

Excellent experience. Suite was very clean and we had everything we needed. The complementary gift bag was a pleasant surprise! Very comfortable bed.

This property is in a beautiful location, and I was very impressed with the size of my room. I was not, however, pleased to find several black hairs lining the bathtub as well as some sort of leftover nail clippings. It was as if the bathtub hadn’t been cleaned prior to my arrival. I also would’ve preferred being given an upper level room as the man above me paced along the creaky floor (my ceiling) for over an hour starting at 5:30 AM the next morning. Some sort of soundproofing or mitigation should be considered before placing guests in ground level rooms.

Sorry. I hate to leave a negative review because the staff was nice but i found “evidence” of bugs in our room and that’s a major issue for me.

We have plenty of nice things to say but we did have some major disappointments. We arrived at 4:16pm having received a message that check in was at 4pm. I had received a text at 12:00pm saying we were in one room and what our code was for the door. 40 mins later we got a text saying our room was elsewhere. When we arrived we went to the registration office, but there was a sign, at 4:16pm, saying that they would be back at 6:20pm.However I wasnt too worried because I had a code. We carried our bags up the stairs to our room and the code did not work. Thinking we may be in the room from the first text, we took our bags and went to it. The code did not work. I phoned for assistance and there was no answer. at 5:10pm a staff member came back. She was a pleasant person, but didn't seem to be too apologetic for our circumstances. She said she had to drive the staff back to their housing. My mother is disabled with chronic pain having Multiple Sclerosis and was in great need to stretch out her body after the car trip. We timed our traveling around this to care for her needs .Her body locked up in that wait time and it was not a great start for her trip and affected her experience there after. We booked the loft and it was a great space. However, there was trash left in the garbage can and an entire pizza left in the refrigerator. So perception was that it had not been cleaned. Jacuzzi wasnt working as well. Great location, warm room & cozy beds. I'd return, with better service.

Great hosts, clean cabin, no smell. Everything you need

Great location, loved the hiking trails on the property and the pool/hot tub/sauna. The rental units need some updating. When we arrived, our room was very smokey with strong odors and stayed that way the whole time. The chimneys need cleaning or replaced. We would likely stay here again, but request a more updated unit if there are any.

Very quiet tucked away in the woods. No highway noises! Room is a little dated but very serviceable. Definitely not ADA (not an issue for us - yet!) Have to climb ladder/stairs to loft area. A lot of deferred maitenance!

Room A1 is downstairs. People upstairs made a lot of noise and were constantly dropping stuff on the floors. The microwave was not reachable much too high. Otherwise very nice place.

We had a nice stay overall but felt that the price was too high for the room and experience provided. For example, the appliances were dated and television didn’t work.

A very pleasant and convenient place to stay when visiting Sunrise at Mt Rainier. The queen bed room was like an apartment with a living room (fireplace) and kitchen (stove, fridge, microwave, coffeemaker). Parking is easy. Hot tub, pool, play yard. Small store with snacks, pre-made sandwiches. There are also limited food options 15 minutes away at the Crystal Mountain Resort area and in the Snack Bar up at Sunrise (hot dogs, chili, snacks). The only negative is that the living room furniture and blinds are old and really need replacing.

Really enjoyed the trails around the property and the proximity to Crystal mountain! The sauna was nice. As were the snores, hot cocoa, coffee in the reception area. Pool was a little dirty but understandable since it’s surrounded by trees. The unit had a full kitchen which was much appreciated and fast wifi!

Charlie at the front desk was super friendly and kind. We loved free s’mores at the fire pit. There was no ac which is typical of the area but it was a little too warm end of July for us. Fans were provided but if sleeping in loft where hot air rises it was a little hot. Mattress not super comfy. Overall we were pleased with our stay and for Sunrise area location couldn’t be beat. Would stay again if visiting area.

Nice bed. TV doesn't work and microwave is only useable by extremely tall people. However, I recommend staying there. Upstairs rooms are better less noise.

We were able to check in early, the desk was quiet nice about it..the room was “good”, very tired looking and worn, expected this being so close to the park entrance, captive audience! Laundry service need a little tlc..other than that, beautiful area and easy access to park..thank you

Our room was soaked in cigarette smell, especially the sofa. We could not get the smell out, no matter how long we opened window. We only invited a lot of mosquitoes instead. Do not recommend this place. It needs a renovation period.

It was great customer service they were very kind and helpful.

The keyless entry/ not having to check in at a desk was convenient. We hiked all day so we checked in late so it was nice being able to go right to our room.

Friendly and super accommodating staff

Excellent service and easy access to downtown.

Two stars because for how expensive it is, and how remote, there needs to be someone available in a case of Emergancy or concern. I was very worried about my carbon monoxide detector and needed help but couldn’t get a hold of anyone because their phone shuts off at 6pm. Also tried to email them with this concern and got no reply- I think they mainly operate by phonecall for communication, except when safety or help is of issue after their office hours…

There was some problem between Expedia and LOGE with my reservation and they didn't know I was coming. Luckily the room was still available and the right folks were still on-site to fix it. They were great and made it right (including digging into their system to force the reservation). I was not double charged. Seems like a good basic lodge with an emphasis towards outdoor/ sporty types. I'd crash here again on a ski trip or a biking outing.

The manager who checked us in did it quickly and thoroughly. He even said text him if we need anything. Great location close to the Mount Rainier park entrance.

Second time staying here. Loge is perfect for exploring around Mt Rainier. Great staff. Lodgings were perfect for our family of 5. Loved everything about it. Looking forward to staying here again.

What a hidden gem! It was perfect for getting around Rainer. My friend is a skier and I'll mention this place if he ever wants to head further west than Colorado and Idaho! Just really great stay

We have plenty of nice things to say but we did have some major disappointments. We arrived at 4:16pm having received a message that check in was at 4pm. I had received a text at 12:00pm saying we were in one room and what our code was for the door. 40 mins later we got a text saying our room was elsewhere. When we arrived we went to the registration office, but there was a sign, at 4:16pm, saying that they would be back at 6:20pm.However I wasnt too worried because I had a code. We carried our bags up the stairs to our room and the code did not work. Thinking we may be in the room from the first text, we took our bags and went to it. The code did not work. I phoned for assistance and there was no answer. at 5:10pm a staff member came back. She was a pleasant person, but didn't seem to be too apologetic for our circumstances. She said she had to drive the staff back to their housing. My mother is disabled with chronic pain having Multiple Sclerosis and was in great need to stretch out her body after the car trip. We timed our traveling around this to care for her needs .Her body locked up in that wait time and it was not a great start for her trip and affected her experience there after. We booked the loft and it was a great space. However, there was trash left in the garbage can and an entire pizza left in the refrigerator. So perception was that it had not been cleaned. Jacuzzi wasnt working as well. Great location, warm room & cozy beds. I'd return, with better service.

Positive: Wonderful beautiful place. Close to Mt Rainier National Park. Negative: TV didn’t work. Microwave up too high. Had to stand on chair to use (dangerous).

Property is great - convenient to Mt Ranier National Park and Crystal Mtn during ski season

Great location out in the woods. Clean. Quiet. Very friendly and helpful staff

First the staff was amazing and nice. The property was great. My only thing is that there are no dining options. The ski resort has restaurants but the one at the bottom of the mountain was closed so you had to go to the top to eat and the food was ok.. there is a small place about 15 minutes north and that's it. So make sure you bring food to cook our room had a refrigerator stove oven and microwave but there are no grocery stores close maybe 1.5 hours away.

Great location for hiking at Sunrise Mt Rainier! Enjoyed our stay!

Amazing and peaceful location. Very close to the mount rainier national park entry

We loved it, it was located just a few minutes away from the park entrance

A very pleasant and convenient place to stay when visiting Sunrise at Mt Rainier. The queen bed room was like an apartment with a living room (fireplace) and kitchen (stove, fridge, microwave, coffeemaker). Parking is easy. Hot tub, pool, play yard. Small store with snacks, pre-made sandwiches. There are also limited food options 15 minutes away at the Crystal Mountain Resort area and in the Snack Bar up at Sunrise (hot dogs, chili, snacks). The only negative is that the living room furniture and blinds are old and really need replacing.

Our stay was really good! The apartment was nice with a lovely fireplace, a kitchenette and comfortable beds. The staff really kind and friendly. This property is 40 minutes away from Enumclaw and about 20 minutes (if no traffic!!!) from the ski area. I suggest to do your shopping in Enumclaw if you’re going to cook your meal and also to have breakfast. The property provides complimentary coffee though.

closest dinning was probably 8 miles away at the Ski resort area. Closest gas station was probably 20 miles away. Close to Sunrise Mt Rainier entrance, but surprised how remote the lodge was.

Great place to stay for easy access to Crystal Mountain or summer hiking and adventure. We loved the welcome kit for our dog (food bowls, towel, treats, tennis ball, etc), the heated pool, smores by the pool, and beautiful hiking trail into the national forest right outside our door. The room was comfortable, clean and had everything we needed. The little store on site is great and has snacks, drinks and free coffee and hot cocoa bar.

Our family stayed here for a family wedding. We really enjoyed the location and the loft room, since we are a family of 5. Note there is limited snacks and no dining here. There is a sister-restaurant where breakfast is served, but it is about 10 min away and options are very limited. Take lots of snacks and food if you have kiddos. There is a kitchen in the room. Staff was super friendly and helpful. We plan to go back.

First the staff was amazing and nice. The property was great. My only thing is that there are no dining options. The ski resort has restaurants but the one at the bottom of the mountain was closed so you had to go to the top to eat and the food was ok.. there is a small place about 15 minutes north and that's it. So make sure you bring food to cook our room had a refrigerator stove oven and microwave but there are no grocery stores close maybe 1.5 hours away.

A very pleasant and convenient place to stay when visiting Sunrise at Mt Rainier. The queen bed room was like an apartment with a living room (fireplace) and kitchen (stove, fridge, microwave, coffeemaker). Parking is easy. Hot tub, pool, play yard. Small store with snacks, pre-made sandwiches. There are also limited food options 15 minutes away at the Crystal Mountain Resort area and in the Snack Bar up at Sunrise (hot dogs, chili, snacks). The only negative is that the living room furniture and blinds are old and really need replacing.

Advice to future travelers: bring groceries. Closest grocery store is 50 miles away. Only one restaurant in the area approximately 8 miles away.

Great location for proximity to Mount Rainier National Park for hiking and exploring. Otherwise quite remote. Only one restaurant with a limited menu is available, approximately a 15 minute drive away. Limited selection of snacks and prepackaged food is available when the front office is open. So bring food! Staff (especially D, the property manager) was extremely friendly, helpful, and responsive. The property is dated and in need of a major refresh, but the rooms and grounds are well maintained. The hot tub was broken and unavailable, which was a bummer. Otherwise we thoroughly enjoyed our visit. Games and books are available for borrowing in office. Several nice touches, which would make a return visit more likely.

The staff were available, friendly, and helpful. They made late check-in and early check-out super easy. Our unit was clean, comfortable, and well-equipped. The beds are especially comfortable. The property is well located to the Sunrise side of the national park, so there are plenty of amazing hikes within a 10 - 20 minute drive. Closest dining is about 15 minutes away, but the kitchenette in our unit made at-home meals easy. I highly recommend this lodge and would stay there again.

Our stay was really good! The apartment was nice with a lovely fireplace, a kitchenette and comfortable beds. The staff really kind and friendly. This property is 40 minutes away from Enumclaw and about 20 minutes (if no traffic!!!) from the ski area. I suggest to do your shopping in Enumclaw if you’re going to cook your meal and also to have breakfast. The property provides complimentary coffee though.

closest dinning was probably 8 miles away at the Ski resort area. Closest gas station was probably 20 miles away. Close to Sunrise Mt Rainier entrance, but surprised how remote the lodge was.