Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available for a fee, approximately USD 1.25 to 20.00 per person. Serving hours are weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Knoxville West, just a 2-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall. It is approximately 13.5 miles from the University of Tennessee and 19.1 miles from Oak Ridge National Laboratory.

Does the property have a swimming pool?

Yes, there is an outdoor pool available. Pool access is from 8:00 AM to 10:00 PM, but the pool is closed on Mondays, Tuesdays, Wednesdays, Thursdays, Sundays, and during the weekends.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Aloft by Marriott Knoxville West Hotel

Average nightly price at Aloft by Marriott Knoxville West by month, last 12 months (USD)
Month	Average price
January	$107
February	$112
March	$135
April	$148
May	$164
June	$130
July	$131
August	$124
September	$181
October	$147
November	$142
December	$105

What guests think

At Aloft Knoxville West, travelers praise the modern, colorful design, friendly staff, and convenient location off the interstate, while recurring drawbacks include noticeable highway noise in many rooms and inconsistent housekeeping/cleanliness across some stays.

Guests like the lively lobby with a bar, games, and occasional live music, plus a decent gym and pet-friendly policy. Rooms feel contemporary and comfortable, but some mention loud HVAC and bathroom designs that let water reach the floor. Expect a stylish, social stay with convenient access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively lobby with a bar, games, and occasional live music; a decent gym; and an outdoor pool/patio with a fire pit. Pet friendly, with multiple guests highlighting the social vibe.

Related guest reviews

10

Sarah

Jun 5, 2024

·

Stayed 4 nights

Great hotel. Quirky and eccentric decor. Room was spacious. No microwave and bed was a little firm but room was clean. Loved the big shower. Lobby was spacious with areas to just sit and talk. Pool table and board games were available. Pool area was nice. Gas fire pit and plenty of seating. The only negative is the landscaping was overgrown weeds. Which since im not camping i can overlook. Staff was great also.

10

Nicholas

Jul 21, 2025

·

Stayed 1 night

This is one of my favorite spots in Knoxville! The staff is always friendly! The rooms and amenities here are fantastic, and they even had entertainment (live music) in the lobby!

10

Poorva

Jun 29, 2025

·

Stayed 2 nights

My first time staying at this hotel for my university residency at TWU. It was clean and safe and worth the price. On day two I lost my key but the hotel staff replaced it at no cost. They were very friendly. Nice indoor bar and amenities. Go for it. Great for single and family stay!

10

robin

Jul 24, 2024

·

Stayed 1 night

I absolutely love that your dog friendly, however there isn't a designation for dogs to potty

8

Daniel

Mar 9, 2025

·

Stayed 1 night

Overall a nice hotel and enjoyed our stay. Was odd that quite a few items were unplugged and the access to plug them back in was minimal at best (night stand w/ USB port, lamp, mirror lighting all unplugged) Pillows were a bit deflated, but again enjoyed our stay! LOVE THE GYM! I

10

Ann M

Sep 6, 2023

·

Stayed 5 nights

close to shopping and lots of restaurants. and love the pool table, cornhole and lobby area, good place to hang out

10

LeeAnna

Jun 20, 2025

·

Stayed 2 nights

fun things to do in the lobby. I liked the studio apartment feel of the room we stayed in, and pool facing side is nice

10

Poorva

Jul 20, 2025

·

Stayed 2 nights

We loved how colorful the property was, it was well-maintained and clean. Great music and atmosphere in the lobby. Loved the poolside as well. Just wish the bar was open until a little later. Great facilities. Have stayed here twice because of the beautiful vibe and the staff are great! Always helpful and cheerful. Would recommend it for everyone!

10

Milton

Nov 3, 2023

·

Stayed 1 night

Such a surprise! First time at this brand and LOVE everything about it! Games and pool table, bar, lots of lounging/private little area options in lobby. Lovely outdoor space with seating and fire table. Nice pool. Fine workout room. Small but nice rooms. Modern, unique, great value!!! Can’t wait to stay again and at more Aloft’s!!!!!!

10

carl

Jul 30, 2025

·

Stayed 2 nights

Very friendly staff, clean room and nice gym

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Cleanliness

Feedback is mixed: many find the hotel clean, but others report inconsistent housekeeping and issues like dirty or missed spots, pests or hair, and empty toiletries.

Related guest reviews

6

Brendan

Nov 3, 2024

·

Stayed 1 night

Room was worn. Bathroom wasn’t the cleanest and the floor laminate was bubbled up in multiple spots by the sink. The fridge didn’t work and the bedding seemed worn. So convenient off I75/I40. Good options for food nearby as well. Felt safe, just need to do some work in the rooms.

4

Julia

Dec 3, 2025

·

Stayed 1 night

I would like to start by saying the front desk associate was VERY nice. I checked in very late and their computers were down. Apparently they had to turn ppl away, but they allowed me to be ‘hand-written checked in’. I kinda begged her to stay, since it passed 12 am and I had driven all the way from Tx, and had another 10 hr drive to go. The front desk associate had to walk me to my room to make sure it wasn’t already occupied. My room was on the first floor, off the lobby. Note: the lobby music can be heard from the room and it’s quite loud, even at 1 am. Upon settling in I noticed the room wasn’t very clean - a veryyy shotty job cleaning at best. There was also a dead roach on the floor. I didn’t complain only bc it was late, like I mentioned, and to be honest I didn’t feel like dealing with the whole computer crashing situation.. the bed was clean at least. Next AM, I noticed that the water provided in the room was filled to the top, but the seal was broken.. like they just refilled it. Anyhow, the manger has a letter to their guests welcoming them and stating to relay any concerns..blah blah. I should have taken his info down to relay this unsatisfactory stay, butttt I didn’t. However, I feel it’s necessary to let other hotels.com guests know so they can make their own decisions to stay or stay elsewhere…!

10

Kate

Dec 30, 2025

·

Stayed 1 night

My family and I just did a quick one night stay on our way home to Canada. The hotel was modern, clean, and the beds were very comfortable! Would highly recommend!

6

Devon

Oct 11, 2024

·

Stayed 2 nights

Room was ok but cleaning could be way better. Shower didn't close properly and hot water didn't last very long.

6

robyn

Jul 6, 2025

·

Stayed 1 night

The hotel has stains on the floors everywhere. The entire hotel smelled like marijuana. The floor in the lobby was covered in firecracker poppers. Someone stepped on one and scared everyone the staff didn’t even lookup NOR did they move to clean it up. The mattresses were nice and comfortable. It’s also in a nice area.

4

Kip

Apr 4, 2025

·

Stayed 3 nights

Not clean, bugs, didn’t clean our room or take trash out any day if 3 night stay, asked and still didnt clean it. Didn’t leave enough towels

8

Joseph

Apr 10, 2024

·

Stayed 2 nights

Shower was quite gross, also found a random pill under the bed.

6

Rachel

Aug 11, 2023

·

Stayed 2 nights

Floor was dirty, food on the floor, spider webs in the bathroom. Bathroom floor was sticky. I asked them to clean the floors and she said they would, it never got done

6

kaitlyn

Jun 5, 2023

·

Stayed 1 night

Room had candy wrappers left throughout room and toilet was full of poop, not flushed

8

Allison c

Jan 8, 2023

·

Stayed 1 night

The shower had a dirty bar of soap left on the rack. The shmpoo conditioner and body was was empty.

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Rooms

Rooms feel contemporary and generally comfortable, with several praising the beds and blackout shades, but many report significant highway noise in interstate-facing rooms. Some also note loud HVAC and bathroom layouts that allow water onto the floor.

Related guest reviews

6

Robby

Sep 1, 2025

·

Stayed 1 night

The pictures make this place look a lot nicer than it is. It’s not terrible by any means but this should be a $60-$70 room. Not $100. Hallways make you feel like you’re in a motel 6. Rooms are actually pretty nice except for the fact that our A/C rattled all night and the shower drain backed up quickly.

8

Laura Ashley

May 31, 2023

·

Stayed 1 night

Nice hotel, rooms are tiny but comfortable. They do provide ear plugs…so I’m not sure if it gets noisy sometimes.

10

Brenda

May 25, 2024

·

Stayed 1 night

Love the modern uptodate decor! The room was huge. The only thing to make better would be to have a tall comfortable chair to lounge in while watching tv

8

Stephanie

Apr 29, 2024

·

Stayed 2 nights

The Good: Clean, spacious room. Lively lobby with a bar and pool table. Friendly and attentive staff. Full sized shower gel and hair products provided. Smart tv’s that allowed for streaming of Netflix and Prime (using your own account). Competitively priced. The Bad: The Hotel sits right next to the highway. My room (307) faced the highway and it was VERY noisy. I requested a quiet room at check-in and was told they were fully booked. (does that mean I get a lesser room bc I booked it through Expedia?) She also said the noisiest rooms were on the first floor, which after walking through the very lively lobby I can understand. My room did have earplugs sitting on the desk, but those have never worked for me as they hurt my ears. A few times I woke up in the middle of the night and it sounded like an 18 wheeler was plowing through my room! Perhaps if I had a different room it wouldn’t have been so noisy. Good stay except for the highway noise.

10

Lacey

May 14, 2025

·

Stayed 1 night

Great location, comfortable bed and spacious room. There are lots of great places to eat around, including a starbucks within walking distance. It was located right off the highway, so that was appreciated after a long day of travel. The shower was great, but it got so much water on the rest of the floor, despite being careful. There's a drain on the bathroom floor that would work if it was slightly angled toward it, but its not so it just sits.

6

Diane

May 16, 2025

·

Stayed 3 nights

Looked shabby in the room. Very uncomfortable bed, and the staff was never at the desk or visible when entering or leaving the property. The airfreshiner in lobby was overpowering. I will not choose Aloft in the future.

4

Kendall

Feb 21, 2024

·

Stayed 1 night

I didn’t get any sleep because my room was right by the highway

10

Linda

Dec 24, 2024

·

Stayed 1 night

To much traffic noise

10

Ben

May 15, 2025

·

Stayed 1 night

The modern style and features were really nice. The beds were comfortable and I love how many pillows we had! The black out screen was refreshing. So many hotels have the curtains and they always have the little gap with the light coming in so the screen was so nice. The room was dark which added to the nice sleep we had. There is also a Starbucks right there on the way in. Perfect for a quick breakfast and latte on the way out in the morning.

2

robert

Aug 15, 2023

·

Stayed 1 night

My room was facing interstate and I got no sleep even with the ear plugs

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Service

Staff are widely described as friendly and helpful, and some accommodate special requests and quick check-ins. Still, a number of reviews mention delayed check-in, room-type changes, and missed or slow housekeeping support.

Related guest reviews

4

Julia

Dec 3, 2025

·

Stayed 1 night

I would like to start by saying the front desk associate was VERY nice. I checked in very late and their computers were down. Apparently they had to turn ppl away, but they allowed me to be ‘hand-written checked in’. I kinda begged her to stay, since it passed 12 am and I had driven all the way from Tx, and had another 10 hr drive to go. The front desk associate had to walk me to my room to make sure it wasn’t already occupied. My room was on the first floor, off the lobby. Note: the lobby music can be heard from the room and it’s quite loud, even at 1 am. Upon settling in I noticed the room wasn’t very clean - a veryyy shotty job cleaning at best. There was also a dead roach on the floor. I didn’t complain only bc it was late, like I mentioned, and to be honest I didn’t feel like dealing with the whole computer crashing situation.. the bed was clean at least. Next AM, I noticed that the water provided in the room was filled to the top, but the seal was broken.. like they just refilled it. Anyhow, the manger has a letter to their guests welcoming them and stating to relay any concerns..blah blah. I should have taken his info down to relay this unsatisfactory stay, butttt I didn’t. However, I feel it’s necessary to let other hotels.com guests know so they can make their own decisions to stay or stay elsewhere…!

10

Miguel

Mar 7, 2025

·

Stayed 1 night

The hotel staff was super helpful and efficient. We we’re in our room no more than 5 mins. after walking up in. The rooms we’re very comfortable and the bar staff was great as well. We also needed a late checkout which the staff accommodated without an issue. Would definitely book and recommend again.

2

Curtis

Jul 22, 2025

·

Stayed 5 nights

We stayed 5 nights and they only cleaned the room one time.

10

Nicole

Dec 16, 2023

·

Stayed 6 nights

Hotel was great, loved our room! The only issue is housekeeping never came on day 2, we asked on day 3, still didn’t come. 4 days into our trip was the first time housekeeping cleaned our room. That I was not happy about, however, everything else no complaints.

10

Sara

Sep 30, 2023

·

I really enjoyed my stay at Aloft! I stayed there while traveling for work. Check in was easy and quick, and the room was clean. The bed was probably the most comfortable hotel bed I've ever slept in (could use an extra blanket in the room though). However, the star for me was the staff. Everybody was so professional and nice! The bar is fantastic with great service - shout out to Katie! I would absolutely stay here again - thanks to everybody at Aloft!

10

betty

Nov 7, 2025

·

Stayed 1 night

Loved the room. Front desk very nice and helpful

10

Dusty

Mar 20, 2023

·

Stayed 2 nights

Wonderful hotel. Upscale and modern for a good price. All staff was super friendly. Also huge thanks to Ty at the front desk. She was wonderful.

10

Corey

Apr 25, 2025

·

Stayed 3 nights

Staff was great, every single person I encountered was super friendly.

2

John

Apr 22, 2024

·

Stayed 1 night

Upon check in, I was in the shower when I heard my wife yelling that there were hairs in the bed plus the pillows looked like someone slept in there, but apparently, they never bother to make the bed and change the linen. After we called a nice guy came over to make the bed with fresh linen and before he left the room, he gave us two cards to use at the bar or breakfast, in the morning my wife asked for two biscuit sandwiches plus a cinnamon bun, which would have been the total amount of the two cards combined, anyways, the person at the front desk, told her that the cards can't be combined. I went over to explain the reason why we got the cards to begin with, another person next to her said that he would take care of it and as I went on my way to my wife, their mocking and poor attitude was very obvious and noticeable that make us feel like we were begging for a free meal. My wife also noticed how they interacted with each other as there were many other employees and we decided not to eat anything coming from this place, usually people with that type of attitude will spit in your food, so we just went to our room to pick up our thing and left the place. I never like to play the race card, but I'm pretty sure that this time, if I would have been white instead or Hispanic, we would have been treated different.

4

Sharon

May 17, 2025

·

Stayed 2 nights

Our room was suppose to be ready at 3. At 2:50 we went to check in and we were told that they didn’t have any rooms ready and didn’t know when it would be ready. We were suppose to receive a text when the room was ready. We received the text after we had already checked in. I think it was around 7:45. We were able to check in about 4:45. This needs to be fixed. It’s not very good business to make customers wait. Other than that the stay was great.

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Location

Very convenient off I-40/I-75 with restaurants and a Starbucks nearby. However, proximity to the highway brings traffic noise, and a few note the surrounding area or views are less appealing.

Related guest reviews

6

Brendan

Nov 3, 2024

·

Stayed 1 night

Room was worn. Bathroom wasn’t the cleanest and the floor laminate was bubbled up in multiple spots by the sink. The fridge didn’t work and the bedding seemed worn. So convenient off I75/I40. Good options for food nearby as well. Felt safe, just need to do some work in the rooms.

10

Michelle

Nov 22, 2023

·

Stayed 1 night

The location is not the best.

8

Stephanie

Apr 29, 2024

·

Stayed 2 nights

The Good: Clean, spacious room. Lively lobby with a bar and pool table. Friendly and attentive staff. Full sized shower gel and hair products provided. Smart tv’s that allowed for streaming of Netflix and Prime (using your own account). Competitively priced. The Bad: The Hotel sits right next to the highway. My room (307) faced the highway and it was VERY noisy. I requested a quiet room at check-in and was told they were fully booked. (does that mean I get a lesser room bc I booked it through Expedia?) She also said the noisiest rooms were on the first floor, which after walking through the very lively lobby I can understand. My room did have earplugs sitting on the desk, but those have never worked for me as they hurt my ears. A few times I woke up in the middle of the night and it sounded like an 18 wheeler was plowing through my room! Perhaps if I had a different room it wouldn’t have been so noisy. Good stay except for the highway noise.

10

Lacey

May 14, 2025

·

Stayed 1 night

Great location, comfortable bed and spacious room. There are lots of great places to eat around, including a starbucks within walking distance. It was located right off the highway, so that was appreciated after a long day of travel. The shower was great, but it got so much water on the rest of the floor, despite being careful. There's a drain on the bathroom floor that would work if it was slightly angled toward it, but its not so it just sits.

10

Elizabeth

Feb 7, 2025

·

Stayed 2 nights

Close to everything and easy to get to.

10

Robert

Feb 7, 2025

·

Stayed 1 night

Great hotel! Very clean and comfortable. Easy access off of I40. Highly recommend.

10

James

Aug 17, 2025

·

Stayed 3 nights

Starbucks is a block a way :)

10

John

Aug 11, 2023

·

Stayed 1 night

I was struck by the modern, clean, and accessible property. Near to shopping center and easy parking it was a pleasure to stay here.

6

Susan

Nov 12, 2023

·

Stayed 2 nights

It was right on Interstate 40 and the freeway noise was very loud.

10

Martha

Sep 8, 2023

·

Stayed 2 nights

Check in with no hassles! Staff was friendly and helpful. Great location. Loved the decor of room.

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AI-generated summary based on recent guest reviews

Dining

On-site bar earns positive comments and sometimes features live music, while breakfast is limited and pay-as-you-go, with several guests wishing for more options. Some opt for the nearby Starbucks instead.

Related guest reviews

8

Donna

Jun 2, 2024

·

Stayed 3 nights

The hotel was very clean. Staff was friendly but we were there 3 nights and they didn’t clean our room. We asked for more towels and shower gel and coffee. Not much for breakfast.

10

Elizabeth

Jan 2, 2024

·

Stayed 1 night

Hotel staff was very friendly and welcoming. Room was clean and comfortable. They had entertainment in the lobby which we enjoyed. Hotel bar was a bit pricey but very convenient.

10

Michelle

Nov 24, 2025

·

Stayed 2 nights

Only hot items were biscuits and gravy and sausage.

10

Sara

Sep 30, 2023

·

I really enjoyed my stay at Aloft! I stayed there while traveling for work. Check in was easy and quick, and the room was clean. The bed was probably the most comfortable hotel bed I've ever slept in (could use an extra blanket in the room though). However, the star for me was the staff. Everybody was so professional and nice! The bar is fantastic with great service - shout out to Katie! I would absolutely stay here again - thanks to everybody at Aloft!

10

Haley

May 14, 2024

·

Stayed 3 nights

The only complaint Is the hidden microwave and no breakfast! Other than that we loved our stay!

8

RUSSELL

May 25, 2024

·

Stayed 1 night

My wife and I have been staying at Aloft quite a bit lately; mostly because it’s VERY DOG FRIENDLY… The room is clean and nicely accommodated with a very large mounted TV, and free internet. My only negative is rather poor water pressure in the shower and lack of a true breakfast option.

10

Olivia

Aug 1, 2023

·

Stayed 1 night

The bartender is awesome!! Front desk is super nice, breakfast was amazing, cute picture opportunities, rooms are clean and organized, outside pool/patio wa super clean and cute

4

Daniel

Jul 16, 2023

·

Stayed 1 night

We reserved a king size bed room. Upon arrival we were told there weren’t any available. Shampoo and conditioner in shower was empty. Band plays in area of check in and you can’t hear anything. It was noisy in our room until band was done and we were on the third floor. Garbage can and mirrors weren’t clean.

10

Milton

Nov 3, 2023

·

Stayed 1 night

Such a surprise! First time at this brand and LOVE everything about it! Games and pool table, bar, lots of lounging/private little area options in lobby. Lovely outdoor space with seating and fire table. Nice pool. Fine workout room. Small but nice rooms. Modern, unique, great value!!! Can’t wait to stay again and at more Aloft’s!!!!!!

10

Nina

Nov 28, 2024

·

Stayed 1 night

Great hotel. Clean room comfortable bed good breakfast to buy and then get on the road.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $123	3 $162	4 $133	5 $138	6 $258	7 $399
8 $102	9 $120	10 $132	11 $137	12 $133	13 $164	14 $160
15 $104	16 $123	17 $127	18 $146	19 $154	20 $466	21
22 $103	23 $145	24 $122	25 $134	26 $134	27 $136	28 $150
29 $114	30 $134

Aloft by Marriott Knoxville West

Prices for Aloft by Marriott Knoxville West

Monthly average prices

About this property

Location

Room options

Loft, 1 King Bed

Loft, 1 King Bed, Roll-In Shower (Transfer Shower)

Loft, 2 Queen Beds, Roll-In Shower (Transfer Shower)

Loft, 2 Queen Beds, Hearing Accessible

Loft, 2 Queen Beds

Loft, 1 King Bed, Hearing Accessible

Guest reviews of Aloft by Marriott Knoxville West

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Knoxville West

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $142	22 $133	23 $175	24 $160
25 $106	26 $125	27 $144	28 $137	29 $123	30 $141	31 $141