Name: Hyatt Place Wilmington Riverfront
Address: 760 Justison Street, Riverfront, Wilmington, Delaware, United States of America, Wilmington, New Castle County, US
Price range: $133–$783 per night
Rating: 9

What guests think

At Hyatt Place Wilmington Riverfront, guests consistently highlight the riverfront, walkable location and friendly service, along with clean, spacious rooms and pleasant views; many also appreciate convenient free parking and a smooth check-in.

Recurring drawbacks include loud in‑room air conditioners, occasional weak or lukewarm showers, and intermittent maintenance issues such as broken shades, TV problems, or minor wear. Some guests reported delays or unhelpful responses, plus billing or reservation frustrations, and breakfast quality and value varied by day and crowd levels. Overall, expect a comfortable, convenient stay centered on the Riverwalk.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free, ample parking is widely mentioned, and the lobby bar and patio provide convenient places to unwind. A fitness room and business center are available, though occasional issues like a jammed printer or a too-warm gym were noted.

Related guest reviews

8

Victoria

Apr 12, 2024

·

Stayed 1 night

Very nice restaurants close!! The riverwalk is nice, saw police on mopeds all the time, that is very reassuring!! The exercise room is nice and clean, temp was almost 80 and humid in there, thermostat was locked!! UGH The people are very nice and helpful!! Breakfast was good, ALWAYS the same thing and there for a week???? Really They ran out of breakfast items fast, need to be on that better??!!

6

Jasmine

Sep 29, 2024

·

Stayed 1 night

I usually have nothing but nice things to say when I stay at the Hyatt Place, but I was disappointed with the service at this one. I stayed at a different Hyatt Place the previous night, but due to them not having availability for Saturday night, I had to switch hotels. I called this hotel to ask if they would happen to accommodate early check-in. They could not, which of course is within their right. I then asked if my room would be ready by check-in and the person on the phone assured me it would be. I get to the hotel at 4:30 and Rebeckah rudely told me my room was not ready and I needed to wait. She stated they were overbooked and I’m the only one with a queen bed so I will have to wait a bit longer. She was unapologetic and rude and I’ve honestly never been spoken to like that by a Hyatt Place employee especially when check in was at 3 and I arrived 90 mins past check in time to not have a room yet assigned to me. For my inconvenience, I was given a free glass of beer. I also left the hotel and when I came back I heard her complaining to another employee about another guest being upset their room was also not ready. “These people are so entitled,” I overheard her saying. The room was nice enough, but because of the customer service and also there not being a pool, I don’t think I will stay at this particular Hyatt Place again.

6

Alberto

Sep 28, 2025

·

Stayed 3 nights

Air conditioning ok. Shower water cold, impossible to make it hot unless waiting 45 min. Printer in the business centre was jammed I asked on 3 different occasions to different receptionist to fix it but no one cared to do. Breakfast was very low standard and charged $11. It was not worth it even $5. They charged me for a dinner at the bar for $48 which I never had, I mentioned it to the receptionist and there was nothing she could do, unless a manager was there. The manager, of course, was not there. I am still disputing the $48 as they still haven't reimbursed me

10

Mary

Aug 10, 2025

·

Stayed 1 night

Great location right on the water. Front desk staff were very friendly and helpful. The breakfast was awesome, as was the spur of the moment bike ride on the riverfront with the complimentary bike from the lobby. The DE Children's Museum was across the parking lot and fantastic! I would definitely stay there again.

10

Amy

Jul 9, 2024

·

Stayed 1 night

Recently stayed at this hotel for a quick 1 night stop in DE. The room was clean and comfortable. Complimentary breakfast was substantial and tasty. Parking was plentiful. Offers a bar and lounge, indoor and outdoor seating, and a business center. Women working front desk were friendly and made an early check-in available without delay. Loved the walkability to the riverfront area.

10

Tegan

Sep 8, 2025

·

Stayed 1 night

We were in the area and the suite was spacious, clean, and well modulated as to tempature. The security feature on the elevator was reassuring.

10

John

Aug 13, 2025

·

Stayed 1 night

The property is in a great location and parking is free and ample.

10

Kashmir

Jan 4, 2023

·

Stayed 2 nights

The rooms were cleaned and stocked, thought it was a little odd the room didn’t include a microwave or the fridge didn’t have a freezer section. The free breakfast was good and the selections differ per day which was cool. Plenty of seating in the lobbies and eatery. Bar on site, unexpected bonus. Patio was spacious, better enjoyed in the summer. And the location on the riverfront was spectacular. Would stay here again

10

Dylan

Nov 28, 2024

·

Stayed 1 night

Hotel staff are some of the best I’ve experienced, very pet friendly hotel and staff. Bar/restaurant will treat you like family. Absolutely loved my stay here and will return any time I pass thru.

8

Jean

Oct 9, 2025

·

Stayed 2 nights

Room was clean, staff was outstanding. Helpful, cheerful and professional. Parking was ample, even when the hotel appeared to be crowded. Bar was well stocked and although I didn’t eat there, many people were eating and the aroma was tempting!

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Cleanliness

Cleanliness earns consistent praise, with many reviews calling rooms and public areas very clean or spotless. A few guests noted isolated issues like carpet stains or missed bathroom trash.

Related guest reviews

8

Jennifer

Jan 10, 2026

·

Stayed 1 night

Parking was easy. Staff was super friendly and hotel is very clean. Only downfall was the AC unit- a little loud and woke us up here and there.

10

annmarie

May 31, 2025

·

Stayed 1 night

Hotel was absolute spotless !

10

Donald

Apr 9, 2023

·

Stayed 1 night

We had a wonderful stay at Hyatt Place on the Wilmington Riverfront. The hotel was very clean and comfortable and the staff was friendly.

8

Jonathan

Aug 9, 2023

·

Stayed 1 night

The tub backed up because it was clogged and the bathroom trash hadn't been taken out when we arrived.

10

Crystal

May 16, 2025

·

Stayed 1 night

in town for wedding. staff really nice, clean facility. Will stay again

10

Kristen

Dec 4, 2024

·

Stayed 1 night

Nice clean hotel, comfortable bed, and friendly helpful staff. I would definitely stay here again

4

Derrick

Aug 18, 2024

·

Stayed 1 night

There were burns of some sort on the carpet and what appeared to be blood on the carpet and also smeared on the door frame between sitting area and the bathroom. The sound from a/c fan was deafening. I thought a train was headed toward the room .

10

Michael

Oct 8, 2023

·

Stayed 2 nights

Check in was a breeze, room and hotel were exceptionally clean, and the staff extremely courteous and helpful

10

Brenda

May 17, 2025

·

Stayed 1 night

Nice new and clean Friendly staff Lovely Breakfast Very nice linens pillow and towels

6

Corey

Apr 8, 2024

·

Stayed 1 night

My wife was not happy with the cleanliness of the room, the toilet and refrigerator need cleaning. Breakfast was over an hour late, due to staff shortage we heard.

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Rooms

Rooms are generally spacious and comfortable with pleasant river views, but several reviews mention noisy HVAC, occasional maintenance problems, and some comfort quirks such as mattress firmness or TV placement. In-room hot water or pressure was weak at times.

Related guest reviews

10

Hycation

Jan 1, 2026

·

Stayed 1 night

The view of the room was amazing

10

Kristina

Aug 1, 2023

·

Stayed 1 night

Nice, clean property, right on the Riverfront. Staff was very friendly. Great breakfast. The only complaint would be - A/C was a little bit loud in the room. But if we were in the area, we would still stay at this hotel.

8

kaleigh

Nov 19, 2023

·

Stayed 1 night

We stopped on a long trip and the mini fridge didn’t work to keep our road food cold. The beds weren’t the comfiest

6

Josh

Jul 7, 2024

·

Stayed 1 night

The price for this hotel is too high for a very average facility. We booked a 2 queen bed room and none were available at check in time. We were given a king with pull out couch. The bed in pull out couch was very uncomfortable even for a child. Bath room door was broken and the air conditioner was very loud. Good food and drink nearby.

8

Gail

Sep 9, 2025

·

Stayed 1 night

The mattress was not comfortable at all. Did not sleep good because of it.

6

Angela

Aug 1, 2025

·

Stayed 1 night

Not what I expected from a Hyatt. Shades were broken - lights did not work - horrible water pressure - shower only got lukewarm - and big scuffs on walls as if there was an altercation in the room!

10

Tegan

Sep 8, 2025

·

Stayed 1 night

We were in the area and the suite was spacious, clean, and well modulated as to tempature. The security feature on the elevator was reassuring.

10

Glenn

Aug 8, 2025

·

Stayed 1 night

We liked the HVAC for the room was easy to use. Choice of window blinds for sleeping. Room furniture was comfortable. Only problem was tv placement, tv should either be in the bedroom or in the living room, the way it is laid out was not comfortable to watch from either location.

10

Lynn

Mar 24, 2025

·

Stayed 1 night

We spent one night at the property and were happily surprised at the size and quality of our room. We also enjoyed the ability to walk along the riverfront and the selection of restaurants nearby! We will stay again when we need a room in Wilmington.

6

Jacqueline

Sep 26, 2025

·

Stayed 1 night

The room was fine for a one night stay. The air conditioning was very noisy and sounded like a diesel truck.

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Service

Staff are widely described as friendly, welcoming, and helpful at check-in and throughout the stay. Some guests experienced slow or unresponsive assistance, billing or reservation frustrations, or a few rude interactions.

Related guest reviews

6

Jasmine

Sep 29, 2024

·

Stayed 1 night

I usually have nothing but nice things to say when I stay at the Hyatt Place, but I was disappointed with the service at this one. I stayed at a different Hyatt Place the previous night, but due to them not having availability for Saturday night, I had to switch hotels. I called this hotel to ask if they would happen to accommodate early check-in. They could not, which of course is within their right. I then asked if my room would be ready by check-in and the person on the phone assured me it would be. I get to the hotel at 4:30 and Rebeckah rudely told me my room was not ready and I needed to wait. She stated they were overbooked and I’m the only one with a queen bed so I will have to wait a bit longer. She was unapologetic and rude and I’ve honestly never been spoken to like that by a Hyatt Place employee especially when check in was at 3 and I arrived 90 mins past check in time to not have a room yet assigned to me. For my inconvenience, I was given a free glass of beer. I also left the hotel and when I came back I heard her complaining to another employee about another guest being upset their room was also not ready. “These people are so entitled,” I overheard her saying. The room was nice enough, but because of the customer service and also there not being a pool, I don’t think I will stay at this particular Hyatt Place again.

6

asraful

Dec 30, 2024

·

Stayed 2 nights

Dispite rooms are avilable agent didnt give us nice room, condescending behavior felt by check in agent. Bartenders where realy nice.

8

Tammie

Feb 23, 2025

·

Stayed 3 nights

I didn’t like the older lady who worked the evening shift. The blonde Caucasian. She was very rude low key racist. Phony very nasty when I asked a question. She needs customer service training. But overall good hotel would stay again.

8

Erin

May 11, 2025

·

Stayed 2 nights

It was in a great location with the walkable riverfront. There were several restaurants within walking distance. The room was spacious and clean. I gave the staff/service only 3 stars because on Saturday(1st full day there), we asked the housekeeper on the way out the door to refill the soap in the shower and it wasn't done. We also asked the front desk staff to have someone unlock the safe because it wasn't. That evening on the way out to dinner, we asked the front desk again to unlock the safe, refill the soap, the coffee, and that we also found that the phone in the room wasn't working when we tried to call down to them. They apologized, told us we would get free breakfast the next morning. When we got back in to our room that night, nothing was done. We just gave up as we were leaving the next morning. Didn't even stay for the free breakfast.

6

Alberto

Sep 28, 2025

·

Stayed 3 nights

Air conditioning ok. Shower water cold, impossible to make it hot unless waiting 45 min. Printer in the business centre was jammed I asked on 3 different occasions to different receptionist to fix it but no one cared to do. Breakfast was very low standard and charged $11. It was not worth it even $5. They charged me for a dinner at the bar for $48 which I never had, I mentioned it to the receptionist and there was nothing she could do, unless a manager was there. The manager, of course, was not there. I am still disputing the $48 as they still haven't reimbursed me

10

Eboni

Nov 7, 2025

·

Stayed 1 night

Enjoy my stay; staff was customer friendly, very welcoming and attentive, cleanliness was awesome ..good breakfast! :-)

10

Judith

Aug 5, 2024

·

Stayed 1 night

Front desk on both days were super friendly! Area was very nice on the riverwalk

10

Jay

Nov 30, 2025

·

Stayed 1 night

The Hyatt will be our hotel of choice from now on for visiting family in the Wilmington area. Great service, clean well appointed rooms, and good location. The riverwalk was great even in the winter (Holiday lights the entire walk).

2

Wesley

Apr 4, 2025

·

Stayed 1 night

Hotels.com suck. Booked a room through Hotels.com on the morning of 4/2. Reservation was confirmed receipt was sent and reservation # 72062206366969. Got to Hyatt hotel in Wilmington DE around 5 PM and they did. Not have my name in the system. Tried multiple times to contact hotels.com long with manager of Hyatt to speak with someone but we had no luck. I had to pay for a second booking with Hyatt costing me around $500. I want hotels.com to refund my booking with them and still can’t get a real person to discuss this with. The management at the Hyatt is top notch helping me get a room and trying to contact someone at Hotels.com

8

Jean

Oct 9, 2025

·

Stayed 2 nights

Room was clean, staff was outstanding. Helpful, cheerful and professional. Parking was ample, even when the hotel appeared to be crowded. Bar was well stocked and although I didn’t eat there, many people were eating and the aroma was tempting!

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Location

Excellent Riverwalk location with easy highway access and many restaurants, the ballpark, and attractions within walking distance; several guests enjoyed scenic water views. A small number felt less comfortable after dark.

Related guest reviews

8

Ann

Oct 7, 2025

·

Stayed 1 night

Friendly staff, easy check in and out, clean, excellent location on riverfront with nice choice of restaurants.

10

Diane

Oct 7, 2025

·

Stayed 1 night

Great location on Riverfront

10

Andrew

Jun 3, 2024

·

Stayed 1 night

Perfect location that is within walking distance of multiple dining options alongside the river. Staff were friendly and courteous; room was clean and modern. Easy access to parking lot as well as river walk. Lively area with lovely views.

10

John

May 20, 2025

·

Stayed 2 nights

Very convenient to the baseball park within walking distance and to the restaurants.

10

Miriam

Jul 16, 2025

·

Stayed 1 night

very easy to get to, just off the highway. In a nice area along the river with an adjacent pathway for bike riding or jogging. Also surrounded by restaurants within walking distance. The rooms were spacious and clean and we had a nice view of the river. Plenty of free parking in the parking lot. It is adjacent to a seafood restaurant.

10

Kathleen

Feb 9, 2025

·

Stayed 2 nights

The room was really clean and the bed and pillows were extremely comfortable. The bartender in the lobby bar was super friendly and gave recommendations for the area. The front desk people were OK - some more friendly than others. The breakfast was just OK and not really worth $11 but it was convenient. The location was perfect with many restaurants and bars within walking distance at the Wilmington Riverfront. I highly recommend this hotel!

10

Suzanne

Jun 20, 2023

·

Stayed 1 night

We had a short but enjoyable stay. Check in was quick and easy and friendly. We made a short walk along the river for dinner and another short walk to the stadium and enjoyed a ballgame. Hotel in a great location and the staff always welcoming. Room was spacious and comfortable. So nice to have a morning walk along river before check out. Breakfast had plenty of options and the area was well maintained. Would definitely stay here again.

10

Laura

Nov 29, 2024

·

Stayed 1 night

Beautiful modern waterfront city view hotel in Riverwalk area of town with easy acess from highway and close to historic downtown Wilmington

10

Jay

Nov 30, 2025

·

Stayed 1 night

The Hyatt will be our hotel of choice from now on for visiting family in the Wilmington area. Great service, clean well appointed rooms, and good location. The riverwalk was great even in the winter (Holiday lights the entire walk).

10

Jose

Mar 23, 2025

·

Stayed 2 nights

New building, good location with easy access to main highways, next to various restaurants and coffee shops. Clean and safe area. Riverfront walk from hotel. Good easy parking.

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Dining

Breakfast is often praised as good to excellent, but on busy days items ran low, weekend hours started later, or the paid price felt high for the quality. The on-site bar receives positive mentions, and nearby restaurants are plentiful.

Related guest reviews

8

Victoria

Apr 12, 2024

·

Stayed 1 night

Very nice restaurants close!! The riverwalk is nice, saw police on mopeds all the time, that is very reassuring!! The exercise room is nice and clean, temp was almost 80 and humid in there, thermostat was locked!! UGH The people are very nice and helpful!! Breakfast was good, ALWAYS the same thing and there for a week???? Really They ran out of breakfast items fast, need to be on that better??!!

6

Myra

Jul 6, 2024

·

Stayed 2 nights

The front desk service was professional and friendly. The breakfast service was very disappointing. We arrive around 8:20am. Much of the food (fruit, bread, oatmeal, etc)was already gone. Several guest were standing around waiting to see if more food was coming out. The employee was overwhelmed with the guest questions and her responses were short and kurt. We left and went out for breakfast.

10

Beth

Aug 18, 2023

·

Stayed 2 nights

The hotel feels new because it is clean, well equipped and seems well cared for. The staff are very friendly and helpful. Lots of parking, near a cinema and the Chase Center. A few restaurants nearby, but the hotel also has a restaurant. The breakfast is good, better than I've seen for awhile.

6

Alberto

Sep 28, 2025

·

Stayed 3 nights

Air conditioning ok. Shower water cold, impossible to make it hot unless waiting 45 min. Printer in the business centre was jammed I asked on 3 different occasions to different receptionist to fix it but no one cared to do. Breakfast was very low standard and charged $11. It was not worth it even $5. They charged me for a dinner at the bar for $48 which I never had, I mentioned it to the receptionist and there was nothing she could do, unless a manager was there. The manager, of course, was not there. I am still disputing the $48 as they still haven't reimbursed me

10

Eboni

Nov 7, 2025

·

Stayed 1 night

Enjoy my stay; staff was customer friendly, very welcoming and attentive, cleanliness was awesome ..good breakfast! :-)

10

Kathleen

Feb 9, 2025

·

Stayed 2 nights

The room was really clean and the bed and pillows were extremely comfortable. The bartender in the lobby bar was super friendly and gave recommendations for the area. The front desk people were OK - some more friendly than others. The breakfast was just OK and not really worth $11 but it was convenient. The location was perfect with many restaurants and bars within walking distance at the Wilmington Riverfront. I highly recommend this hotel!

10

RONALD

Jul 30, 2024

·

Stayed 1 night

Breakfast was great!!

10

HEATHER

Oct 21, 2024

·

The hotel was busy and bustling from a wedding happening that night, but I was still greeted kindly. The room was comfortable and clean. The noise was minimal. The river view was lovely. All in all my only complaint was how few meat/baked goods choices you got for breakfast. It felt like I was paying for the same breakfast that most hotel chains give you for free.

10

Marie

May 22, 2024

·

Stayed 1 night

Great service amazing breakfast. Very clean.

10

THEODORE

Oct 13, 2023

·

Stayed 1 night

The free breakfast was ample and very good. The dining environment was quiet, roomy and clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$183
February	$178
March	$199
April	$204
May	$231
June	$288
July	$228
August	$212
September	$228
October	$255
November	$222
December	$183

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $177	21 $570	22 $456	23 $289	24 $298	25 $326	26 $339
27 $144	28 $262	29 $345	30 $354

Su	Mo	Tu	We	Th	Fr	Sa
				1 $239	2 $783	3
4 $166	5 $275	6 $361	7 $392	8 $255	9 $416	10 $290
11 $156	12 $407	13	14 $203	15 $157	16 $285	17 $338
18 $133	19 $277	20	21 $243	22 $172	23 $520	24
25 $133	26 $172	27 $241	28 $180	29 $149	30 $182	31 $255

Hyatt Place Wilmington Riverfront

Prices for Hyatt Place Wilmington Riverfront

Monthly average prices

About this property

Location

Room options

Room, River View (2 Queenbeds & 1 Sofabed)

Room, 1 King Bed with Sofa Bed, River View

Room, 1 King Bed with Sofa Bed, Accessible (Roll-In-Shower)

Room, 1 King Bed with Sofa Bed, Accessible (Shower)

Room (2 Queenbeds & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

Room, 1 King Bed with Sofa Bed

Guest reviews of Hyatt Place Wilmington Riverfront

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Wilmington Riverfront

Prices for upcoming dates