Is parking available at the hotel?

Self-parking is available at the hotel for a fee of USD 10 per day, which includes in/out privileges. Reservations are not required.

What type of breakfast is offered?

A complimentary hot breakfast is provided, along with the option to grab an On the Run™ breakfast bag for guests in a hurry. Breakfast is served daily.

Does the hotel allow pets?

Pets are allowed at the hotel, with a maximum fee of USD 125 per accommodation for the entire stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but are subject to availability and may incur additional charges.

Is there an airport shuttle service available?

Complimentary airport shuttle service is available for guests. Arrangements can be made by contacting the hotel with arrival details prior to travel.

What accessibility features does the hotel offer?

The hotel offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible pool. There is also a wheelchair-accessible registration desk and business center.

Where is the hotel located in relation to local attractions?

The hotel is located just 1.5 miles (2.4 km) from Norman Y. Mineta San José International Airport and approximately 4.2 miles (6.8 km) from downtown San Jose. Major attractions like Levi’s Stadium and SAP Center are within a short driving distance.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available for guests to enjoy during their stay.

Hampton Inn & Suites San Jose Airport

Average nightly price at Hampton Inn & Suites San Jose Airport by month, last 12 months (USD)
Month	Average price
January	$141
February	$258
March	$242
April	$130
May	$170
June	$189
July	$157
August	$156
September	$205
October	$164
November	$137
December	$127

What guests think

At Hampton Inn & Suites San Jose Airport, guests value the convenient airport location, clean and comfortable rooms, while recurring downsides include inconsistent breakfast, an often-cold indoor pool, occasional rail noise, and a $10 parking fee.

Service is often described as friendly and efficient, though a number of reviews mention rude interactions, slow responses to requests, and occasional check in delays or overbooking. Rooms are generally comfortable, with some larger layouts, but several guests note sliding bathroom doors without locks and awkward sink faucets that splash, plus occasional hallway or elevator noise and sporadic TV or Wi Fi problems. Facilities include a useful airport shuttle and a decent gym, but guests reported the lobby breakfast area being closed outside morning hours, intermittent elevator outages, limited or crowded parking, and a few reports of parking lot break ins. Expect a convenient, no frills airport stay with variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient but sometimes limited in capacity or schedule; the gym is appreciated. The indoor pool is frequently reported as very cold or closed, elevators have been down at times, and parking is paid, can be tight, and drew a few security concerns.

Related guest reviews

8

Malia

Sep 1, 2025

·

Stayed 2 nights

Everything was great the only downside was that the pool was closed the entirety of our stay. Other than that the gym was nice and clean, breakfast was delicious and staff was nice!

10

Brent

Sep 22, 2025

·

Stayed 1 night

It was a good experience great breakfast very friendly people shuttle drivers fantastic the big problem was only one elevator was working with a lot of people staying there I realize that sometimes that's beyond the control to get good help to fix the elevator so can't really blame them but it did make for more problems especially when you stay at the fifth floor

6

Sheryl

Sep 16, 2024

·

Stayed 1 night

Unfortunately, their airport transfer vehicle is a mini-van (holds 2 - 3 people) and it was already booked so we had to pay for an Uber. The front desk staff apologized about the inconvenience. We chose this hotel because it said airport transfer was included. Very disappointed at this lack of service. Will not stay here again.

8

Mark

Jan 21, 2023

·

Stayed 2 nights

This Hampton Inn (HI) is a few minutes from San Jose Airport (SJC). I arrived at SJC at about 9:30 pm, called the HI for the shuttle, and the shuttle arrived in about 10 minutes. Quick and courteous service. The staff at the HI were also quick and friendly. There is a breakfast provided that was fine - maybe not a 5-star feast, but certainly adequate. The room was clean and well maintained. There is a VTA (light rail station) directly adjacent to the HI, which is convenient, but also potentially noisy. My room looked down onto the VTA station but there was not enough noise to be bothersome. The local neighborhood has very few restaurants. The only dinner dining within walking distance is a coffee shop across the street and half-a-block away. The neighborhood is strictly business with few amenities, so this HI is best for business or a base of operations. Rideshare response is quick (this is, after all, Silicon Valley).

8

Kacy

Mar 27, 2024

·

Stayed 1 night

The room was clean and the hotel was very nice. However, the pool was so cold that it was unusable.

10

Yolanda

Aug 31, 2025

·

Stayed 3 nights

Great staff, very attentive to our needs. Breakfast was very good. The only complain my kids had was that the pool water was very cold.

6

Jennifer

May 31, 2025

·

Stayed 4 nights

I like the convenience of having an airport shuttle, clean rooms, only disappointment was I requested housekeeping once during our 5-night stay, and nobody came. I also don't understand why almost the entire lobby and common area is closed off, together with the breakfast area, when breakfast time is over. Only two lounge chairs near the check-in counter are available where you can sit while waiting for pickup. It was like this our entire stay, it was a disappointment for those like us who expected a spacious area to relax outside the room without having to leave the hotel, as shown in pictures online. The breakfast choice was ok for one day, but it can become repetitive if you plan to stay longer. We were expecting rotation of sausage, bacon, or corned beef hash, but only had sausage daily for our entire stay. I would still recommend the place for a short one-night stay.

2

Dan

Jul 8, 2025

·

Stayed 1 night

Did not like the added $10 parking fee at time of check in. TV didn’t work was told by the staff oh yeah they are new and don’t work sometimes… sorry, the elevator was next to our room so the chime kept all of us up every time some one got on or off. Will definitely stay at Holiday Inn next time.

6

William

Dec 8, 2025

·

Stayed 1 night

My husband parked his truck in the parking lot 12/9/2025 and unfortunately 2-3 cars were broken into. Even though there’s a sign that shows 24 hour surveillance, it did not deter the crooks. Hotel accommodations was fine but hotel security needs to improve parking safety.

6

Scott

May 25, 2025

·

Stayed 2 nights

Indoor pool wasn’t heated. Kept running out of hot water for tea/hot chocolate and no regular coffee available 24/7 only decaf. Regular available at breakfast

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Cleanliness

Many guests find rooms very clean, but several reports cite ants, missed details, or isolated issues like a used item left behind. Housekeeping requests were occasionally missed.

Related guest reviews

8

Audrey

Nov 16, 2025

·

Stayed 1 night

There was a piece of chewed up gum on the ground by one of the beds

6

Sherrylynne

Sep 17, 2023

·

Stayed 1 night

There's some kind of mold on the pillowcase and pillow.

2

Jed

Dec 30, 2025

·

Stayed 4 nights

Pathetic barely edible breakfast with nothing fresh. Ants in the room. Bathroom door kept coming off rails. TV didn't work. Phone in room broken so I couldn't even call for help. When I went to front desk to ask for help, the person they sent up was unable to actually fix any of the issues.

2

Susie

Jan 20, 2024

·

Stayed 2 nights

We have stayed at this hotel a couple of times and found it enjoyable. We stayed there when it first opened. I was using my credits for this stay and am disappointed I did. The room they put us in was handicapped and near the tram. When we got to the room it had poor lighting and we found a used condom on the floor . My husband and I were disgusted and asked for a new room. The second room they gave us was the same exact location only two floors down. The lighting was a little better because the lamp was missing in the first room. They didn’t allow my husband to change rooms without me coming down to verify my ID. Then they asked if we were charged the parking fee of 10$ per night, so they didn’t charge us double. There was no ice bucket plastic bag so they gave me a laundry bag to fill. My husband liked coming to this hotel because it had an actual step in shower and not a tub shower. But of course we got a tub shower. I am a Hilton Honors member as well but I was using my credits for this stay. We probably will never come back even though we liked it in the past . The hotel is not the same . The breakfast staff was the only good thing.

10

Daniel

Jan 24, 2025

·

Stayed 1 night

Very nice and clean!!

4

Eric

Aug 20, 2024

·

Stayed 2 nights

I saw a handful of small ants when filling my water bottle at the filling station, but just thought it was a little gross. Unfortunately as I was about to go to bed, I found the same ants in my bed four floors up. No one came to clean until the next morning, and that evening I still had ants.

10

Brian

Dec 5, 2025

·

Stayed 2 nights

Clean, quiet, comfortable and good breakfast.

10

Ranier

Dec 8, 2025

·

Stayed 2 nights

I genuinely had a very very nice stay, I have absolutely no complaints! Everything about my stay here was fantastic, from the convenient airport shuttle service to the hotel, to my super clean room, amazing front desk staff, overall excellent service all around! Thank you very much, I will definitely be coming back here next time I plan a trip to San Jose!

8

JoAnne

Nov 24, 2024

·

Stayed 2 nights

This hotel was good, not great. The breakfast was a great perk and the food was okay. The beds and pillows weren’t the most comfortable and the sheets were badly made on the bed. The sink’s faucet was off to the side and it was impossible to wash our hands at a comfortable angle. We had to leave a towel down because 90% of the water ended up on the counter. The bathroom could have used extra cleaning and the cabinet where the refrigerator was was gross. These were minor compared to other hotels and wouldn’t prevent me from staying here, again.

4

Jung Min

Sep 13, 2025

·

Stayed 1 night

I saw ants in the bathroom. Don’t feel clean. Breakfast quality has gone down. Not good as before

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some balconies, but several design and maintenance quirks recur: sliding bathroom doors without locks and awkward sink faucets that splash, plus occasional hallway or elevator noise and sporadic TV or Wi Fi problems. Bed comfort is mixed.

Related guest reviews

6

Linda

Nov 23, 2025

·

Stayed 1 night

The pillows are very uncomfortable. We didn't go to the breakfast so I didn't rate it. The staff was very friendly at the front desk.

6

Antonia

Oct 1, 2023

·

Stayed 3 nights

I had booked my room at the end of June for a 1 bed king size 3 nights 4 days. When I got there at check in, they said they were overbooked and I’d have to downgrade to a double queen room. Didn’t really mind at first. My dad showed up the next day and got a king bed, he said the lady at the front almost told him there were not rooms available until the manager came and corrected her. I went to the front desk and asked to be put in a king room since they said they had plenty. They said today is possible, it just wasn’t possible yesterday. The manager said “I’m gonna upgrade you for the rest of your stay” and I ended up just getting the room I initially paid for. When we moved rooms. The tv wasn’t working. We called the front desk and asked for maintenance. They never came within an hour so we went out and put the do not disturb sign up. They still came into our room with the sign up saying do not disturb. When we came back. The tv STILL didn’t work and they left cables on our table. We called again. They said it should be up again. It never came back up. We spent the last 2 days there with no tv entertainment. Not the best EXPERIENCE but I’m grateful I had a place to rest my head while I was in San Jose.

10

Malou

Jun 27, 2025

·

Stayed 1 night

Spacious and clean

10

Janeen

Mar 28, 2025

·

Stayed 1 night

The rooms were large and clean. I would highly recommend this hotel.

8

Nancy

Dec 28, 2025

·

Stayed 1 night

Clean rooms, comfortable beds. Didn’t love the barn door on the closet/bathroom. No privacy. Fridge wasn’t cold. Staff was professional in appearance and with their service. Would probably stay again.

8

barbara

Oct 22, 2024

·

Stayed 1 night

bathroom faucet to small to even wash hands without spilling water all over the counter. very poor design

6

Sean

Sep 17, 2025

·

Stayed 2 nights

Room outside noisy from the street was terrible. Trolly dinging all night long prevented sleep and the external door seal was loose so very loud. Breakfast was below average quality and selection. Huge positive for the airport shuttle though, very convenient and easy.

2

Dan

Jul 8, 2025

·

Stayed 1 night

Did not like the added $10 parking fee at time of check in. TV didn’t work was told by the staff oh yeah they are new and don’t work sometimes… sorry, the elevator was next to our room so the chime kept all of us up every time some one got on or off. Will definitely stay at Holiday Inn next time.

6

Romeo

Apr 29, 2025

·

Stayed 1 night

The wifi did not work

8

Susan

Dec 27, 2024

·

Stayed 2 nights

Place great- rooms interesting faucet off center ( we had three rooms) in bathrooms water everywhere. No c Lighting in main room very dark.

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Service

Service is frequently praised as friendly and helpful, with smooth check in for many, but multiple reviews mention rude staff, slow or missed responses, and occasional overbooking or room assignment problems.

Related guest reviews

10

Chris

May 31, 2025

·

Stayed 1 night

John was amazing at check-in. He helped me set up a transport back to the hotel after dropping off my rental car. We thoroughly enjoy staying in Hampton Inns when on vacation, but this was by far the best one we've been in. The room was much larger than what we're accustomed to, and the water filling station was used often by my family. Wonderful shuttle service, too.

6

Antonia

Oct 1, 2023

·

Stayed 3 nights

I had booked my room at the end of June for a 1 bed king size 3 nights 4 days. When I got there at check in, they said they were overbooked and I’d have to downgrade to a double queen room. Didn’t really mind at first. My dad showed up the next day and got a king bed, he said the lady at the front almost told him there were not rooms available until the manager came and corrected her. I went to the front desk and asked to be put in a king room since they said they had plenty. They said today is possible, it just wasn’t possible yesterday. The manager said “I’m gonna upgrade you for the rest of your stay” and I ended up just getting the room I initially paid for. When we moved rooms. The tv wasn’t working. We called the front desk and asked for maintenance. They never came within an hour so we went out and put the do not disturb sign up. They still came into our room with the sign up saying do not disturb. When we came back. The tv STILL didn’t work and they left cables on our table. We called again. They said it should be up again. It never came back up. We spent the last 2 days there with no tv entertainment. Not the best EXPERIENCE but I’m grateful I had a place to rest my head while I was in San Jose.

10

MATTIE

Dec 14, 2025

·

Stayed 1 night

The room was clean and comfortable. The staff was awesome including the ride to the airport. Highly recommend.

4

Maxine

Jul 8, 2023

·

Stayed 1 night

We were extremely disappointed as we were moved to the hotel next door. They claimed to be overbooked. I prepaid for two rooms and our party was separated and ended up staying in two different hotels. I can't rate the Hampton because we were denied our prepaid reserved room.

6

Justine

Apr 15, 2025

·

Stayed 1 night

The room was a good size but not being able ti check in at our check in time was the worst part. We arrived at 3pm and were told 5mins then asked again and told 5mins again the 3rd time I said do not tell me 5 mins

10

Seth

Jan 27, 2024

·

Stayed 1 night

Excellent staff!!!

6

Jennifer

May 31, 2025

·

Stayed 4 nights

I like the convenience of having an airport shuttle, clean rooms, only disappointment was I requested housekeeping once during our 5-night stay, and nobody came. I also don't understand why almost the entire lobby and common area is closed off, together with the breakfast area, when breakfast time is over. Only two lounge chairs near the check-in counter are available where you can sit while waiting for pickup. It was like this our entire stay, it was a disappointment for those like us who expected a spacious area to relax outside the room without having to leave the hotel, as shown in pictures online. The breakfast choice was ok for one day, but it can become repetitive if you plan to stay longer. We were expecting rotation of sausage, bacon, or corned beef hash, but only had sausage daily for our entire stay. I would still recommend the place for a short one-night stay.

6

Pegah

Dec 1, 2025

·

Stayed 2 nights

Bad service

10

adabel

Dec 8, 2025

·

Stayed 1 night

Great customer service

4

Kristin

Dec 14, 2024

·

Stayed 1 night

Took 5 calls to the hotel for someone to answer the phone so I could get a shuttle from the airport. It would ring and ring until it finally went busy and ended the call. Once arriving at the hotel, I had to wait another 10 minutes minimum for someone to even come to the front desk. Then the guy acted like he was put out having to check me and another guest in.

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Location

Very convenient for San Jose airport with a light rail stop next door and easy freeway access; downtown and stadiums are a short drive. The immediate area is a business district with limited walkable dining.

Related guest reviews

10

Shannon

Oct 1, 2023

·

Stayed 1 night

Convenient for the airport and seems pretty quiet considering the proximity to the airport.

10

Shannon

Aug 9, 2025

·

Stayed 1 night

There is really nothing around but there is a rail line right near outside the hotel so it made transportation easy

8

Karen

Aug 25, 2025

·

Stayed 4 nights

Property is close to public transportation, just 10 minutes to the airport and also downtown San Jose. The rooms were clean and the hotel is quiet..staff was professional and courteous.

10

Katherine

Jul 3, 2023

·

Stayed 1 night

Convenient location for flying in and out of the San Jose airport. Clean premises and helpful staff. One drawback: lack of dining options nearby.

8

Noam

Jul 14, 2025

·

Stayed 1 night

It was easy on easy off from the airport

10

jeffrey

Nov 29, 2025

·

Stayed 1 night

We needed a place close to the airport and this place was the perfect fit for us

8

Mark

Jan 21, 2023

·

Stayed 2 nights

This Hampton Inn (HI) is a few minutes from San Jose Airport (SJC). I arrived at SJC at about 9:30 pm, called the HI for the shuttle, and the shuttle arrived in about 10 minutes. Quick and courteous service. The staff at the HI were also quick and friendly. There is a breakfast provided that was fine - maybe not a 5-star feast, but certainly adequate. The room was clean and well maintained. There is a VTA (light rail station) directly adjacent to the HI, which is convenient, but also potentially noisy. My room looked down onto the VTA station but there was not enough noise to be bothersome. The local neighborhood has very few restaurants. The only dinner dining within walking distance is a coffee shop across the street and half-a-block away. The neighborhood is strictly business with few amenities, so this HI is best for business or a base of operations. Rideshare response is quick (this is, after all, Silicon Valley).

10

Etta

Aug 20, 2025

·

Stayed 6 nights

The hotel was awesome. It was clean and the staff were friendly. The morning breakfast was delicious and had a lot of choices. It was close to the airport.

10

Anthony

Jan 8, 2023

·

Stayed 1 night

Only stayed for one night, it was perfect for what we needed, close to airport and 8 minutes to downtown SJ, clean rooms, very friendly and helpful staff, morning breakfast, only negative is its in a remote business area.

10

Jerri

Jan 30, 2024

·

Stayed 1 night

Easy freeway access, close to the airport. Clean with friendly stay and lots of parking

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly appreciated for being included and offering hot and cold items, but quality and replenishment are inconsistent, with reports of limited variety, empty trays, and occasional hygiene concerns.

Related guest reviews

10

Valerie

Nov 22, 2024

·

Stayed 2 nights

It was a super busy weekend, when we stayed. There was only one guy working the breakfast that was provided. Poor guy was running around trying to keep up, he did great, but could have definitely used some help. The food provided was not very appetizing at all. Not that I expected 5 star, but definitely the least we have enjoyed.

8

Adriana

Oct 26, 2025

·

Stayed 1 night

Hot breakfast was great. Nice balcony view and room was nice and clean.

2

Jed

Dec 30, 2025

·

Stayed 4 nights

Pathetic barely edible breakfast with nothing fresh. Ants in the room. Bathroom door kept coming off rails. TV didn't work. Phone in room broken so I couldn't even call for help. When I went to front desk to ask for help, the person they sent up was unable to actually fix any of the issues.

8

Priscilla

Dec 15, 2025

·

Stayed 2 nights

Our room was clean, but i could hear the train horn in the early morning. Parking was a mess; looks like it was under construction. Breakfast is continental style, but both days, trays were empty & long wait times for them to refill items. Elevators were slow at times.

6

Glenn

Dec 6, 2025

·

Stayed 1 night

The breakfast had a large variety of items to choose from.

6

YINGJUN

Nov 22, 2024

·

Stayed 2 nights

Breakfast is not good.

6

Jennifer

May 31, 2025

·

Stayed 4 nights

I like the convenience of having an airport shuttle, clean rooms, only disappointment was I requested housekeeping once during our 5-night stay, and nobody came. I also don't understand why almost the entire lobby and common area is closed off, together with the breakfast area, when breakfast time is over. Only two lounge chairs near the check-in counter are available where you can sit while waiting for pickup. It was like this our entire stay, it was a disappointment for those like us who expected a spacious area to relax outside the room without having to leave the hotel, as shown in pictures online. The breakfast choice was ok for one day, but it can become repetitive if you plan to stay longer. We were expecting rotation of sausage, bacon, or corned beef hash, but only had sausage daily for our entire stay. I would still recommend the place for a short one-night stay.

10

Etta

Aug 20, 2025

·

Stayed 6 nights

The hotel was awesome. It was clean and the staff were friendly. The morning breakfast was delicious and had a lot of choices. It was close to the airport.

10

Brian

Dec 5, 2025

·

Stayed 2 nights

Clean, quiet, comfortable and good breakfast.

6

Michelle

Dec 14, 2025

·

Stayed 1 night

The hotel was beautiful and the check in/out process was as easy as it gets. My qualm is with the food. The free breakfast is what sold me on booking this stay soon was truly disappointed to discover hair in my food. I get it “free breakfast” so you kind of get what you get but it really disheartens to already be enjoying my food and then discover hair in the middle. The staff explained it away and said that it gets shipped so they’re not to blame for the hair but I saw the employee changing out the food without a hair or beard net. I have long blonde hair and

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $282	21 $350	22 $260	23 $136	24 $126
25 $121	26 $245	27 $213	28 $192	29 $127	30 $167	31 $167

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $167	3 $212	4 $200	5 $158	6 $167	7 $257
8 $257	9 $137	10 $187	11 $166	12 $166	13 $125	14 $135
15 $142	16 $166	17 $212	18 $193	19 $141	20 $212	21 $139
22 $194	23 $139	24 $139	25 $195	26 $194	27 $225	28 $313
29 $231	30 $139

Hampton Inn & Suites San Jose Airport

Prices for Hampton Inn & Suites San Jose Airport

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed, Mobility Accessible, Microwave

Studio, 1 King Bed, Balcony

Room, 1 King Bed with Sofa Bed, Hearing Accessible, Microwave

Room, Multiple Beds, Balcony

Room, 2 Queen Beds, Microwave

Room, 1 King Bed with Sofa Bed, Microwave

Room, 2 Queen Beds, Hearing Accessible, Microwave

Room, 2 Queen Beds, Accessible, Balcony

Suite, 2 Queen Beds, Accessible, Balcony

Studio Suite, 1 King Bed, Microwave

Room, 2 Queen Beds, Hearing Accessible, Balcony

Room, 1 King Bed with Sofa Bed, Microwave (Wet Bar)

Guest reviews of Hampton Inn & Suites San Jose Airport

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites San Jose Airport

Prices for upcoming dates