TownePlace Suites by Marriott Louisville Northeast

Great spot in Louisville! Amenities all nearby - shopping and tons of dining options. EV charging too! Hotel is modern and clean. No complaints. 20 minutes to downtown. Would definitely stay here again.

AC was on in the indoor pool. Made it uncomfortable and chilly to swim. Window in room (215) had ice on the inside and top of AC was wet

This was a lovely place to stay. A bit difficult to find off the street. Nice gym. Odd that the stairs end outside so always had to take the elevator up 1 floor. Staff was super accommodating.

None of the light switches turned a light on. Room layout was not practical. Bed was in a space where the a/c could not cool. Very hot in bed with a/c on 68 degrees. TV mounted on a side wall next to the bed. No ice machines except the lobby and no ice bucket in the room. Breakfast sausage looked awful. Pale gray in color.

The description was false, it showed we would have a full size stove and suite, 2 beds and a small room off of bedroom.. that was not the case. It was a cramped room and only a small kitchenet. The table in the room was not cleaned there was syrup in several areas that then made our stuff very sticky. The pool area was freezing as though the heat was turned off in there and there were never any towels down there. Staff was friendly and beds were comfortable.

Clean inside and out

Clean room/hotel. Solid breakfast Friendly professional staff

Great hotel! Clean and nice fixtures

Friendly staff very functional room but yhe place wasnt alway clean.

Very clean and the staff was top notch.

We had a wonderful stay for my family weekend vacation. It was clean and the breakfast was amazing.

First off i just want to say the employees were amazing!!! The room was exactly what we wanted and fit our needs perfectly. The reason i gave it 3 stars is because when we were looking at the room when we 1st got there i opened the dishwasher and it was smelly and there was a cockroach running in it, we saw several big and small ones during our stay. Staff was super sympathetic, but unfortunately it was during louder than life so they couldnt switch our rooms or anything. They did have a maid come up and clean. I bought a can of raid and just sprayed down the counters sink and dishwasher. Unfortunately we didnt really feel comfortable using the kitchen for our 5 day stay.

Room was clean staff was very nice and helpful breakfast was good will stay here again

Really clean. Smells clean, not medicinal, but fresh. Nice room. All around great place to stay.

I didn.t like the non refundable pet charge. I stayed at your Owensboro property for six weeks with no pet charge, The internet was tough to get to.Glasses in the room were dirty. The handles on night stand were sticky.

Great price for a great hotel! Quiet and safe location, room was clean and spacious, ac worked great. $75 per fee was a little high for our yorkie for one night but still a great value since the room was priced so low. Only real complaint was water pressure is very low in shower.

Only Marriott hotel we stayed at that featured a full fridge and kitchenette which was great. Hotel was very busy with activity when we arrived but we didn’t mind; seems to be a family friendly and cozy hotel.

Very clean and quiet. Hotel was fully booked but still quiet.

AC was on in the indoor pool. Made it uncomfortable and chilly to swim. Window in room (215) had ice on the inside and top of AC was wet

We had our dog with us. The room we were assigned was very cleaning, offering both recycling and trash baskets. The room was spacious as was the bathroom and kitchen areas. The room even smelled clean.

None of the light switches turned a light on. Room layout was not practical. Bed was in a space where the a/c could not cool. Very hot in bed with a/c on 68 degrees. TV mounted on a side wall next to the bed. No ice machines except the lobby and no ice bucket in the room. Breakfast sausage looked awful. Pale gray in color.

Nice room, but small, and enjoyed the little kitchen. Wished you had more hooks to hang our towels!

The description was false, it showed we would have a full size stove and suite, 2 beds and a small room off of bedroom.. that was not the case. It was a cramped room and only a small kitchenet. The table in the room was not cleaned there was syrup in several areas that then made our stuff very sticky. The pool area was freezing as though the heat was turned off in there and there were never any towels down there. Staff was friendly and beds were comfortable.

I didn.t like the non refundable pet charge. I stayed at your Owensboro property for six weeks with no pet charge, The internet was tough to get to.Glasses in the room were dirty. The handles on night stand were sticky.

When we arrived we were told that they did not have the room type that we booked ( we had prepaid). They overbooked the hotel. We were offered a room with a King bed and pull out sofa. The pull out sofa was the size of a love seat. Our reservation was for 4 people. We were not the only family that this happened to. There was not a manager on site to handle the situation.

Booked this hotel by accident - wanted to stay near the airport. Realized the error on the arrival date and reached out to hotel to change reservation. TownePlace stated that I needed to reach out to Expedia to change reservation.Reached out to Expedia, they said I needed to contact hotel - total runaround. After 40 minutes on hold Expedia told me that hotel refused to make the change. So...ended up spending an extra $200 on Uber to get to where I was going. Hotel itself is OK...but communication/customer service is AWFUL!

Super friendly night clerk, helped us figure out parking for a truck and trailer. Very welcoming to our sweet dog, property was clean and well maintained. Would stay again!

Loved the facility and location for things nearby. Was there for a dog show so I appreciated being able to have my furry friends there as well. Staff was friendly and super helpful!

On day of check-in the property called us to ask if we were still coming. We had just arrived in town after driving 9 hours, so yes we were in fact coming. At this point it was about 6pm, they then informed us they did not have a room for us for the first night of our stay. We booked this hotel well in advance as it was just a few minutes from family we were visiting. They offered to attempt to find us another hotel, after waiting nearly an hour they called back with an offer to stay in a near by hotel that was very poorly rated. The agent I spoke with told me they were not sure it would be a nice place. So I asked they find somewhere else, the hotel they ended up putting us in was gross. Not to mention it was far away from our original hotel which added a daily commute each day of our trip. The saving grace was they said they would cancel our sty without penalty or fees so we would be staying at the new hotel for free as they would cover it due to the error. When we arrived to check in at the new hotel the card they provided was declined. Basically the entire hotel experience was awful on every level and we still have not been refunded or seen a refund processing through Expedia. 10/10 do not recommend.

The service was excellent. Front desk, housekeeping, breakfast—all were helpful, friendly, and efficient.

Clean room/hotel. Solid breakfast Friendly professional staff

Absolutely amazing staff and service

Room was clean staff was very nice and helpful breakfast was good will stay here again

When we arrived we were told that they did not have the room type that we booked ( we had prepaid). They overbooked the hotel. We were offered a room with a King bed and pull out sofa. The pull out sofa was the size of a love seat. Our reservation was for 4 people. We were not the only family that this happened to. There was not a manager on site to handle the situation.

Great service! Our home flooded, and we had to stay for a night. They were so acccomodating.

Great price for a great hotel! Quiet and safe location, room was clean and spacious, ac worked great. $75 per fee was a little high for our yorkie for one night but still a great value since the room was priced so low. Only real complaint was water pressure is very low in shower.

Great spot in Louisville! Amenities all nearby - shopping and tons of dining options. EV charging too! Hotel is modern and clean. No complaints. 20 minutes to downtown. Would definitely stay here again.

This was a lovely place to stay. A bit difficult to find off the street. Nice gym. Odd that the stairs end outside so always had to take the elevator up 1 floor. Staff was super accommodating.

Good hotel. Clean Good location

Good location, safe and convenient.

This hotel was amazing. Front desk staff were amazing. Hotel was in safe area. Breakfast was good. Will definitely stay again!!

We had an excellent stay here! We took a night away for our anniversary. The room was very inexpensive and was very nice. The breakfast was really nice too.

Friendly staff, great accommodations and good coffee! We love coming here to meet up with our friends!

Clean room/hotel. Solid breakfast Friendly professional staff

Poor quality food and terrible coffee.

None of the light switches turned a light on. Room layout was not practical. Bed was in a space where the a/c could not cool. Very hot in bed with a/c on 68 degrees. TV mounted on a side wall next to the bed. No ice machines except the lobby and no ice bucket in the room. Breakfast sausage looked awful. Pale gray in color.

We had a wonderful stay for my family weekend vacation. It was clean and the breakfast was amazing.

Nice location Decent rooms No coffee on the go like other towneplace suits, they take if off along with complimentary breakfast

Room was clean staff was very nice and helpful breakfast was good will stay here again

This hotel was amazing. Front desk staff were amazing. Hotel was in safe area. Breakfast was good. Will definitely stay again!!

Check in/out was fast. Beds very comfy. Was out of orange and regular coffee very early of service, i even went back after 30 minutes still out of orange juice. But otherwise our stay was very pleasant.