Is parking available at the property?

Free self-parking is available on-site.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located within a 10-minute walk of Harrison Park and Emmetsburg Public Library. It is 0.6 miles from House of Dolls Museum and 0.7 miles from Palo Alto County Hospital.

Are children allowed to stay at the hotel?

Children are allowed to stay at the property, but specific age policies are not mentioned.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of USD 18.00 per day, and rollaway beds are available for a fee of USD 19.00 per day. Advance request may be required.

Brookstone Lodge & Suites

What guests think

At Brookstone Lodge & Suites - Emmetsburg, guests highlight comfortable rooms and handy amenities like an indoor pool and ample parking, while noting variable breakfast quality and inconsistent hot tub availability.

Service is widely praised as professional, kind, and responsive, with staff assisting during weather disruptions and promptly resolving room concerns. Cleanliness is usually strong, but a few reviews mention musty odors, leftover items, or pool-area hygiene lapses. Expect a comfortable, value-focused stay with mostly reliable standards and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are mentioned often; some stays found them clean and enjoyable, while others reported closures or overly hot water, plus occasional cleanliness issues. Ample parking and an on-site bar/lounge are noted.

Related guest reviews

8

Kris

Jan 16, 2025

·

Stayed 1 night

The rooms were clean. The staff was very friendly and helpful. They had a nice breakfast in the morning. The pool area is what needs attention. There were little clumps of hair around the edges of the hot tub. The floor overall needed to be swept. The bathroom needed to be cleaned. This is the reason I rated the cleanliness lower.

10

Paddy

Feb 2, 2025

·

Stayed 1 night

Super nice rooms, great staff, nice parking!

10

MIranda

Mar 13, 2023

·

Stayed 3 nights

Clean and well-maintained, friendly staff, and nice pool & hot tub.

10

Denise

Sep 11, 2025

·

Stayed 1 night

Everything was uniquely situated on first floor: pool, excellent breakfast, ice, check-in and everyone was very nice. My only discomfort was the temperature of the hot tub, it was scalding to me. Sat with toes in for the 5 minute timer, then left.

10

Miller

Apr 1, 2023

·

Stayed 1 night

Super clean and comfortable, including rocking recliner. Great breakfast. Although I didn't need or utilize, they have an evening bar and also a small conference room. Only thing is that there was no hairdryer in the room. Wish the clerk would have informed me of this when checking in, that due to all the thefts, you have to check them out.

10

Jim

Jun 26, 2025

·

Stayed 1 night

I loved the hot tub and indoor pool! Room was very comfortable!

8

susan

Feb 22, 2026

·

Stayed 1 night

Hotel was clean. Staff were great. Hot tub was clean, working and hot! Everything stocked well.

8

Mary

Aug 31, 2025

·

Stayed 4 nights

Was disappointed that the jacuzzi was not working all 4 nights we were there. Breakfast is you usual minimal motel breakfast. Other fan those 2 things. Nice drive thru coffee stand next door and a nice grocery store next door as well. Those are big pluses

8

Angela

Oct 4, 2025

·

Stayed 1 night

Staff and property were clean. Easy parking with trailers. Room just had some abuse that needed fixed but nothing to deter me from staying again. Bed was not terrible but not great.

10

Brenda

Jun 27, 2025

·

Stayed 1 night

Hottub not working

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Cleanliness

Many guests describe the hotel and rooms as very clean, with housekeeping generally reliable. A smaller number reported issues such as musty odors, unmade or poorly cleaned bathrooms, slow drains, and occasional pool-area cleanliness problems.

Related guest reviews

8

Kris

Jan 16, 2025

·

Stayed 1 night

The rooms were clean. The staff was very friendly and helpful. They had a nice breakfast in the morning. The pool area is what needs attention. There were little clumps of hair around the edges of the hot tub. The floor overall needed to be swept. The bathroom needed to be cleaned. This is the reason I rated the cleanliness lower.

10

Megan

Jul 19, 2025

·

Stayed 1 night

Clean and quiet

4

Gordon

Aug 9, 2024

·

Stayed 1 night

Evening staff was as helpful as they could be. However, the room that I was placed in had a overpowering smell of animal urine. Evening staff could not find a way to clean it. And therefore had to move me to a different room. Best solution for a very poor situation. Don't know how staff would allow this to pass inspection for guest occupancy in any way. Also uncertain why a guest would be given a Companion Animal room without first being notified or disclosing animal presence.

8

Brenda

Sep 10, 2023

·

Stayed 1 night

There was a used soap on the rail of the shower and a razor cover in the drain of the shower as well as some paper on the floor. No new soap. One toilet paper was empty. Only one wash cloth. They came and cleaned the bathroom apologizing. Otherwise ok stay.

10

Palle

Nov 8, 2025

·

Stayed 1 night

Very nice and clean place. Love the reception area. Nice and quiet room.

8

Helen

Aug 6, 2025

·

Stayed 1 night

Room smelled musty, like the ac hadn’t been turned on recently. Desk clerk found some air freshener which helped a little bit. Breakfast was ok but nothing to rave about

8

susan

Feb 22, 2026

·

Stayed 1 night

Hotel was clean. Staff were great. Hot tub was clean, working and hot! Everything stocked well.

10

Helen

Jul 20, 2025

·

Stayed 1 night

Room was clean and the bathroom had nice toiletries. Hotel was quiet, even with a wedding party starting to gather.

10

Phil

Apr 7, 2025

·

Stayed 1 night

Room was very clean and well kept. The staff was very friendly and always accommodating! The bed and especially the pillows were excellent quality.

10

Olivia

Feb 18, 2026

·

Stayed 1 night

My room was as clean as can be. The staff who checked me in were extra friendly. It was everything I needed!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, modern, and quiet, with good beds and amenities like recliners in some. A few mention HVAC noise or hard-to-regulate temperatures, minor wear, slow drains, or noise from neighboring rooms.

Related guest reviews

8

Greg

Apr 7, 2023

·

Stayed 4 nights

Overall it is an ok Hotel. The beds are comfortable and the room was in good condition. Had two issues with the Hotel. The heating and cooling unit was impossible to get a good temperature in the room. It was either too got or cold. The worst part was the breakfast.the first morning they had no milk or cereal. The eggs and sausages had been reheated mutable times. The eggs were dry and crusty the sausage was hard and dry. The water had no ice and had to be leftover from the morning before. So not a bad place to stay but skip the breakfast.

8

Marty

May 19, 2024

·

Stayed 1 night

Everything was nice. The herd of elephants in the room of above us was annoying, but not the fault of the property. Everything was safe and clean. Thank you! Desk help friendly and helpful!

10

Jim

Jun 26, 2025

·

Stayed 1 night

I loved the hot tub and indoor pool! Room was very comfortable!

10

Domenic

Dec 8, 2022

·

Stayed 19,333 nights

Very comfortable room and bed

8

Koleen

Jul 25, 2025

·

Stayed 2 nights

High ceilings

10

LARS

Jul 6, 2024

·

Stayed 1 night

The Room was modern and clean and had all the necessary amenities. Huge parking, and close to a Dollar General if needed.

10

Phil

Apr 7, 2025

·

Stayed 1 night

Room was very clean and well kept. The staff was very friendly and always accommodating! The bed and especially the pillows were excellent quality.

10

Caryn

Sep 7, 2025

·

Stayed 5 nights

Room was very comfortable.

8

Angela

Oct 4, 2025

·

Stayed 1 night

Staff and property were clean. Easy parking with trailers. Room just had some abuse that needed fixed but nothing to deter me from staying again. Bed was not terrible but not great.

10

Jewel

Jun 18, 2025

·

Stayed 2 nights

Nice, clean comfortable hotel with friendly staff.

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AI-generated summary based on recent guest reviews

Service

Service is a frequent highlight: staff are friendly, professional, and accommodating, quickly addressing issues and special requests. A few reviews note check-in missteps, understaffing at times, or an unfriendly interaction.

Related guest reviews

10

Shayna

Aug 18, 2025

·

Stayed 1 night

The rooms were nice and clean. Staff was helpful when we needed a late checkout and left an item behind. Having a bar on site was a nice touch!

10

Gary

Jul 31, 2023

·

Stayed 1 night

Front desk person was wonderful! Nice rooms. I didn't like that they were understaffed in the morning, only one person running front desk, breakfast room and pool couldn't be opened because of understaff.

10

Judy

Mar 10, 2025

·

Stayed 3 nights

I always stay at Brookstone when visiting Emmetsburg. Rooms are nice, staff are amazing. This trip was screwed up because i got caught in a snowstorm and wasn't able to make it up here. They were more actually helpful the Hotels.com in making sure the dates could be changed. They followed up and followed through.

10

Edward

Mar 26, 2025

·

Stayed 5 nights

Great place and the staff was great. We were there during a blizzard and they kept us safe and cleaned the lot so we could get out promptly

10

Kimberly

Dec 30, 2025

·

Stayed 1 night

Megan is amazing. So friendly & professional. Kind & helpful. Set us up so we could eat dinner in the lounge area with tv and wouldn't let us clean up. Absolutely one of the best hostesses I've met at a hotel.

8

Kim

Aug 22, 2024

·

Stayed 2 nights

Front desk staff was very welcoming and helpful. Especially impressed with Alex who is a very personable and appeared to be a hard working young lady. Make sure you don't let her leave.

6

Teresa

May 18, 2025

·

Stayed 1 night

Not friendly at check in

10

Sean

Dec 21, 2024

·

Stayed 4 nights

Excellent breakfast in the morning. Had a loud AC fan in original room and the staff immediately moved us when we requested.

10

Terry

Aug 19, 2025

·

Stayed 1 night

Pleasantly surprised. Front desk staff very professional and kind.

6

JoEllen

Dec 12, 2022

·

Stayed 1 night

Clean hotel. Got here a half hour before check-in time so had to wait in lobby for room to get cleaned. Got call after check-in to come to desk. I was given wrong room but they said no room change just fill out paper again that I had already filled out. Came in after supper and desk clerk said they did not have my address. I had already given my address to the first clerk at check in. I feel the staff is not trained well to do check in. Not had breakfast yet so not sure how that will be yet. It is a nice hotel for a small town. Bedding is nice and clean along with the bathroom.

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Location

Not enough information in reviews.

Related guest reviews

10

melanie

Nov 5, 2023

·

Stayed 1 night

Placement in the community and amenities in the room that worked.

10

LARS

Jul 6, 2024

·

Stayed 1 night

The Room was modern and clean and had all the necessary amenities. Huge parking, and close to a Dollar General if needed.

8

Mary

Aug 31, 2025

·

Stayed 4 nights

Was disappointed that the jacuzzi was not working all 4 nights we were there. Breakfast is you usual minimal motel breakfast. Other fan those 2 things. Nice drive thru coffee stand next door and a nice grocery store next door as well. Those are big pluses

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AI-generated summary based on recent guest reviews

Dining

Breakfast is available with mixed feedback: several guests call it great or above average, while others find it basic or poor (dry eggs or reheated items). An on-site bar/lounge is also mentioned.

Related guest reviews

10

Shayna

Aug 18, 2025

·

Stayed 1 night

The rooms were nice and clean. Staff was helpful when we needed a late checkout and left an item behind. Having a bar on site was a nice touch!

10

Joshua

Aug 17, 2025

·

Stayed 1 night

The spoons for breakfast were not readily available, but since that’s the worst thing I have to say. It was a great stay

10

Denise

Sep 11, 2025

·

Stayed 1 night

Everything was uniquely situated on first floor: pool, excellent breakfast, ice, check-in and everyone was very nice. My only discomfort was the temperature of the hot tub, it was scalding to me. Sat with toes in for the 5 minute timer, then left.

8

Greg

Apr 7, 2023

·

Stayed 4 nights

Overall it is an ok Hotel. The beds are comfortable and the room was in good condition. Had two issues with the Hotel. The heating and cooling unit was impossible to get a good temperature in the room. It was either too got or cold. The worst part was the breakfast.the first morning they had no milk or cereal. The eggs and sausages had been reheated mutable times. The eggs were dry and crusty the sausage was hard and dry. The water had no ice and had to be leftover from the morning before. So not a bad place to stay but skip the breakfast.

10

melanie

Feb 2, 2024

·

Stayed 1 night

Good breakfast options even in middle of week. Clean pool and hot tub. Enjoy staying at this hotel.

10

Miller

Apr 1, 2023

·

Stayed 1 night

Super clean and comfortable, including rocking recliner. Great breakfast. Although I didn't need or utilize, they have an evening bar and also a small conference room. Only thing is that there was no hairdryer in the room. Wish the clerk would have informed me of this when checking in, that due to all the thefts, you have to check them out.

8

William

Aug 30, 2025

·

Stayed 2 nights

The property was good. Breakfast wasn’t the best but most motel breakfast aren’t anymore

6

Darlene

Feb 4, 2024

·

Stayed 1 night

When I made my reservation, I was supposed to be on the main floor. They put me up on the second floor. Thank you for the breakfast, but the food was not that good eggs are dry and sausage taste terrible. Had pancakes and orange juice.

10

Sharen

May 22, 2024

·

Stayed 1 night

It seemed very new and very clean. Everything was just right including the great breakfast.

10

Kelly

Aug 9, 2023

·

Stayed 1 night

Very clean. We really enjoyed the clean pool. Breakfast was better than the standard. Only complaint was the pillows were too soft. We would stay here again, great value for the price.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $86	9 $134	10 $130
11 $83	12 $83	13 $85	14 $97	15 $86	16 $114	17 $114
18 $85	19 $85	20 $84	21 $85	22	23 $122	24 $117
25 $87	26 $85	27 $85	28 $82	29 $85	30 $129	31 $120

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $87	3 $84	4 $85	5 $85	6 $117	7 $124
8 $87	9 $95	10 $86	11 $86	12 $86	13 $117	14 $118
15 $87	16 $87	17 $84	18 $86	19 $87	20 $118	21 $119
22	23 $85	24 $85	25 $85	26 $87	27 $119	28 $119
29 $96	30 $85

Brookstone Lodge & Suites

About this property

Location

Room options

Deluxe 2 Queen Room

Deluxe Room, 2 Queen Beds

Room, 1 Bedroom

1 Bedroom Standard Room

Quadruple Deluxe Two Queen Beds

Guest reviews of Brookstone Lodge & Suites

What guests think

Property Policies

FAQs about Brookstone Lodge & Suites

Prices for upcoming dates