Is parking available at the property?

Free self-parking is available on-site, though it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily, although specific serving hours are not provided.

Does the property allow pets?

Pets are allowed with a fee of USD 100.00 per pet, which may vary based on the length of stay. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is by 12:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Allen, Texas, just a 4-minute drive from Allen Premium Outlets and 13 minutes from the University of Texas at Dallas. It is approximately 9.7 miles from Stonebriar Centre Mall and 10.9 miles from Legacy West.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Hyatt Place Dallas/Allen Hotel in Allen, USA

Average nightly price at Hyatt Place Dallas/Allen by month, last 12 months (USD)
Month	Average price
January	$100
February	$98
March	$103
April	$101
May	$119
June	$127
July	$125
August	$98
September	$103
October	$111
November	$109
December	$100

What guests think

At Hyatt Place Dallas/Allen, travelers consistently praise very clean, spacious rooms and friendly service, while also noting the convenient location near Allen and McKinney; recurring downsides include freeway noise in some rooms and occasional staffing shortages.

Breakfast is frequently described as hot and plentiful, though a few guests found it average, items ran out, or coffee weak. Rooms are notably roomy with blackout shades and reliable AC, but some reported hard mattresses and minor maintenance issues. Facilities receive mixed feedback, with occasional issues such as an elevator out, finicky exterior doors, and EV chargers that did not always work. Overall, expect a comfortable stay with a few quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note a clean gym and basic pool, but facilities feedback is mixed: an elevator was occasionally out, exterior doors and locks sometimes failed, the bar/restaurant had limited offerings, and EV chargers didn’t always work.

Related guest reviews

8

Manny

Oct 13, 2024

·

Stayed 4 nights

Check-in and room was readily available… however this property lacked support as the weekend went on. I asked about daily housekeeping at check in and was told I had to “remind” the front desk everyday… The daily breakfast was just ok… but also lacked staff to keep up with the demand as they did run out of coffee on a couple of occasions & food options were limited everyday, but it was good enough for a “free breakfast”. We stayed by a back building entrance and the door wouldn’t open with the key card. I reported it to the front desk but it never was repaired and others tried getting in through the door and was extremely loud at night. Overall it was an okay stay for the price and does need a little TLC… But our room was clean, bed was comfortable, A/C was cold and bathroom was stocked with the minimal amenities.

6

Lynda

May 7, 2025

·

Stayed 5 nights

Hotel needs some updating. One elevator was out of service. The other elevator was very slow. Temperature in the dining area was very uncomfortable. Air conditioning was not working well at all!! No water pressure in shower. Beds were very comfortable. Thermostat in room was easy to adjust. Breakfast choices need to be updated and varied. Waffle iron would be nice.

8

Kartheek

Sep 22, 2024

·

Stayed 2 nights

We stayed for 2 nights here and the property was great and breakfast was good too. Overall great location and parking was easy. On property tesla charge was a plus

8

Michelle

Jun 10, 2024

·

Stayed 5 nights

The hotel was nice and the staff were great! My room was nice and comfortable. However, this hotel had only one guest washer and one guest dryer on only one floor to accommodate all of the guests in this hotel. And these machines required guests to download an app that required us to add no less than $10, even if we didn’t need to use that much money. Our room didn’t have a microwave, which meant we had to use the lobby microwave with everyone else in the hotel. And the ice machines were only in two different floors. They also have two separate room keys, one to access our room and one to access any of the outside doors. This made a little difficult for multiple people if they shared a room.

8

Roberto

Jan 25, 2025

·

Stayed 1 night

I booked this place because it supposed to have electric car chargers. It had 2, none of them work.

10

James

Mar 2, 2024

·

Stayed 5 nights

Was great other than eggs looking like play dough and the gentlemen who checked me out being standoffish almost like I was bothering him. Great clean place, work out room and areas. Bar could not cook due to them saying equipment was broke.

10

Connie

Sep 16, 2025

·

Stayed 3 nights

Entry door on side of building would not close properly.

8

Simmi

Sep 28, 2025

·

Stayed 3 nights

I didn’t use the pool area or the business area but the gym and the kitchen area was very clean. Staff was very friendly.

10

Lynell

Mar 13, 2023

·

Stayed 2 nights

We were told at check in that the pool wasn’t swimmable, but to check on it the next day. Well… I had my grand children with me and they heard the reply. The next morning we checked it out and it was in no condition to be used as there was no water and it was in poor condition. I wish that we had a honest answer… Other than that we had a very good time.

8

Kristina

Aug 29, 2023

·

Stayed 4 nights

Great property!! AC worked well in the room but Lobby, Hallways and Elevators were hot.

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Cleanliness

Reviews overwhelmingly highlight very clean rooms and public areas, though a few guests reported issues such as pests, lingering odors, or missed housekeeping.

Related guest reviews

4

Carlee

Oct 15, 2025

·

Stayed 2 nights

What we thought was going to be a pleasant experience turned out to be gross and unfortunate as we encountered a giant roach in our room. This thing was huge. There was only one person working at the time so we had to wait awhile before he could come up and get it. We were unable to switch rooms due to occupancy being “full”. It was so gross! We hate bugs. We were told we would get compensated and that has yet to happen. The staff keeps saying I have to call to speak to the manager but yet every time I do that she’s not there. Why is management never there? Anyways, I’m hoping it was just a fluke and no one else has encountered roaches the size of Texas but unfortunately that kind of ruined our stay for us last weekend!

10

Jordan

Jan 11, 2026

·

Stayed 2 nights

Rooms were very clean, quiet, and staff was great. Perfect location in Allen.

10

Muhammad

Jul 9, 2025

·

Stayed 1 night

Very clean

10

Allanda

Jul 21, 2025

·

Stayed 1 night

We enjoyed our stay at the hotel! The hotel was clean, the breakfast was nice and the area felt safe!

6

Kenneth

Mar 6, 2025

·

Stayed 1 night

Traffic noise all night. Sticky substance on night stand.

10

Marcelino

Dec 27, 2024

·

Stayed 1 night

Improve the cleaning of carpet on lobby, smell bad

10

Teresa

Jul 23, 2025

·

Stayed 1 night

Super clean and very friendly staff.

10

Miguel

Dec 3, 2025

·

Stayed 2 nights

Clean room, Service was great and in a great location. Would definitely stay here again

2

Jullie

Jul 27, 2025

·

Stayed 4 nights

There were bed bug found in the room and when reported the clerk did not care or act with the appropriate urgency. I was extremely dissatisfied with our stay. Check your room and the beds!!

4

DINESH

Oct 19, 2025

·

Stayed 4 nights

Rooms were not serviced even though the front desk was informed

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Rooms

Rooms are spacious with blackout shades and effective AC, but some guests found mattresses hard or uneven and reported minor maintenance issues (e.g., doors, phones, or fixtures).

Related guest reviews

10

Teresa

May 8, 2025

·

Stayed 1 night

Beds were very comfortable. Room was spacious and clean. Would stay here again.

10

William

Nov 14, 2024

·

Stayed 3 nights

Phone didn’t work, drinking glass was dirty, peep hole was broken, other than that it was nice!

10

Jathniel Micah

Jan 4, 2025

·

Stayed 2 nights

Clean and spacious! Rooms felt like lofts!

8

Miki

Jun 22, 2025

·

Stayed 1 night

The staff were so friendly &welcoming when we arrived. Our room was very clean, but not very many amenities included. I may just be used to the hotels I’ve been to before (in Japan). The free breakfast was a step above places that only carry bagels, cereal, &the easy basics. Breakfast consisted of sausages, eggs, French toast, bacon, hash browns, an assortment of cereal, oatmeal, &different kinds of juices &milk. I feel there were a good amount of options for breakfast considering it’s a free breakfast. The room was very clean, but a lot of things didn’t work. The fan in the bathroom didn’t work so everything felt “wet,” the bed dipped so much it was one of the most uncomfortable beds I’ve ever slept in. The room had a smoke detector that started to peep every so often. Husband called the front but they said their rooms were pretty much full, so we couldn’t switch. It was a pretty mediocre stay for what I paid, but I just feel it’s more the company’s negligence (nothing updated, terrible mattress, outdated rooms, etc) than the actual experience I was bothered by.

8

Valerie

Oct 23, 2023

·

Stayed 3 nights

I have to say what was unique for me was the breakfast most hotels serve continental breakfast but they serve actual full breakfast food, also very clean, friendly and very nice rooms. What I did not like was the pull out sofa bed this need to be updated with new mattresses you could even see how old it was when you pulled it out but the actual bed was very comfortable.

8

Leonard

May 12, 2025

·

Stayed 2 nights

Room was on Freeway side of hotel and the road noise was pretty loud

8

thomas

May 29, 2025

·

Stayed 2 nights

Have a bad back and the bed was not comfortable or supportive .

6

Yolanda

Jul 29, 2025

·

Stayed 2 nights

The road noise was very loud

6

Linda

Jun 12, 2024

·

Stayed 1 night

Disappointed in the room. The bathroom door was stuck and impossible to shut and open. Asked for a king room and got two double beds. Wanted to watch a movie on TV and no one could tell us if the TV was compatible. Only one drinking glass in the room for two people. Did not feel this was up to normal hyatt standards.

8

Ron

Jul 27, 2025

·

Stayed 1 night

The furniture smelled a little stale in our room. Mattresses should be changed out. Aside from that, we had a good stay.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating. Some guests experienced understaffing or slow responses, housekeeping lapses, and difficulty reaching management.

Related guest reviews

2

CHARDORI

Jun 24, 2025

·

Stayed 1 night

The staff was not available at the counter for 45 mins. The wait to check to a long time. It was HORRIBLE

10

Selena

Dec 1, 2025

·

Stayed 2 nights

The man that checked us in was very nice and helpful

2

Angel

Jul 13, 2025

·

Stayed 2 nights

Be AWARE!! Hotel does not honor reservation!!! I reserve two rooms for two nights When I came to get the rooms ! Got The news. Only one room available and no other option. We paid in advance The one one room not even two beds like we requested. Very super inconvenient

10

eduardo

Aug 31, 2025

·

Stayed 1 night

The 2 front desk guys Darion and Jon were full of knowledge about the surrounding areas. Great hotel would stay again

8

Azim

Feb 17, 2025

·

Stayed 6 nights

Breakfast lady rude when asked to refill the coffee urns and refill the French toast. This was at 8:30am when breakfast time scheduled to end at 9:00am. Noticed similar response to other patrons on other days.

10

Michelle

Aug 18, 2025

·

Stayed 1 night

The young lady that checked us in and worked the the evening shift was OUTSTANDING! I was very impressed with her customer service skills ability to stay composed during busy times.

6

Amjad

Apr 20, 2025

·

Stayed 1 night

We got there late and the attendant wasn't very welcoming. The attendant had no name tag n in civilian clothes. We booked 2 separate days, had issues checking in on 2nd day, attendant wasn't sure how to do it and couldn't get our keys activated. Came back later in the day to wait for 1 attendant who was serving 3 ppl waiting in line. Once again no name tag or proper response to us asking if anyone else there to help and we were told he was the only one and had to wait to get our key activated. Breakfast was okay. Checkout was easy. Rooms didn't have lotion.

10

Tammy

Jan 10, 2024

·

Stayed 3 nights

My stay was great here. Staff is amazing! I had to extend my stay and they worked to help me keep my room so I didn’t have to move.

2

Sarah

Apr 16, 2025

·

Stayed 1 night

Called ahead for early check in, told to ask at arrival, told at arrival to come back at checkout time, told at checkout time I’d have to wait til regular check in time, all while seeing people check out since 7am. Manager finally found a clean room instantly when complained.

8

Bennie Joe

Aug 29, 2025

·

Stayed 6 nights

Nathan was very helpful and friendly. He recommended things to do. He also accommodated us when we arrived early with an early check in.

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Location

Convenient for Allen and McKinney with quick access to US‑75, shopping, restaurants, and event venues; several guests also described the area as safe.

Related guest reviews

10

Julie

Aug 23, 2024

·

Stayed 1 night

Great and safe place for a solo traveler. There is a restaurant next door that makes it walkable.

10

Chance

Oct 21, 2024

·

Stayed 1 night

I had a wonderful stay at the Hyatt Hotel. The staff were exceptionally friendly and efficient, always ensuring that all my needs were met with a smile. The location was perfect—safe, quiet, and conveniently situated near plenty of shopping and dining options. It made exploring the area a breeze. The hotel's easy parking access added a layer of convenience, making my stay stress-free. Overall, it was an excellent experience, and I highly recommend it to anyone visiting the area.

10

Jordan

Jan 11, 2026

·

Stayed 2 nights

Rooms were very clean, quiet, and staff was great. Perfect location in Allen.

8

Hsingling

Feb 13, 2025

·

Stayed 2 nights

Good location for shopping

10

James

Feb 8, 2025

·

Stayed 3 nights

Good location along I75. Many amenities nearby, a couple walkable. Close to Texas Health Presbyterian Hospital.

10

Steven

Sep 22, 2025

·

Stayed 3 nights

Great location to the Mckinney and Allen area. Clean and new feeling.

10

Bruce

Jan 7, 2025

·

Stayed 3 nights

Very clean hotel. Great location. Breakfast was decent. Loved having a noon checkout vs. 11am like most hotels. Would definitely recommend this place. IHop next door which was convenient for late night breakfast!

10

HENRY K

Sep 21, 2025

·

Stayed 2 nights

Great location for restaurants and shopping

10

Anthony

Aug 29, 2024

·

Stayed 1 night

A clean and quiet hotel right off a busy freeway. The staff were friendly and very responsive to our needs. They all made the check in and check out process smooth. I highly recommend this hotel.

10

James

Feb 6, 2023

·

Stayed 5 nights

Very good location in Allen, Texas. Close to everything.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as hot and varied, though some reviews found it average at times, items ran out, or coffee weak. On‑site dining beyond breakfast was limited or unavailable at times.

Related guest reviews

10

Carmen

Jan 30, 2025

·

Stayed 1 night

Loved this hotel and will definitely stay there again. It is in a great area and everything was very clean. I was extremely impressed with the breakfast that was served. Everything was top notch !

4

Paula

Jan 10, 2025

·

Stayed 2 nights

Very limited food options in hotel after 7 pm. No coffee at 6 am

8

Maria

Jun 4, 2023

·

Stayed 2 nights

Overall a good property. Disappointed that the restaurant was out of everything!

6

Lynda

May 7, 2025

·

Stayed 5 nights

Hotel needs some updating. One elevator was out of service. The other elevator was very slow. Temperature in the dining area was very uncomfortable. Air conditioning was not working well at all!! No water pressure in shower. Beds were very comfortable. Thermostat in room was easy to adjust. Breakfast choices need to be updated and varied. Waffle iron would be nice.

8

Miki

Jun 22, 2025

·

Stayed 1 night

The staff were so friendly &welcoming when we arrived. Our room was very clean, but not very many amenities included. I may just be used to the hotels I’ve been to before (in Japan). The free breakfast was a step above places that only carry bagels, cereal, &the easy basics. Breakfast consisted of sausages, eggs, French toast, bacon, hash browns, an assortment of cereal, oatmeal, &different kinds of juices &milk. I feel there were a good amount of options for breakfast considering it’s a free breakfast. The room was very clean, but a lot of things didn’t work. The fan in the bathroom didn’t work so everything felt “wet,” the bed dipped so much it was one of the most uncomfortable beds I’ve ever slept in. The room had a smoke detector that started to peep every so often. Husband called the front but they said their rooms were pretty much full, so we couldn’t switch. It was a pretty mediocre stay for what I paid, but I just feel it’s more the company’s negligence (nothing updated, terrible mattress, outdated rooms, etc) than the actual experience I was bothered by.

8

Donald

Oct 19, 2025

·

Stayed 1 night

Breakfast was nothing to brag on; just adequate. The rest was very nice. Good location once you learn your way around.

10

Harce

Jun 29, 2025

·

Stayed 1 night

It was great! The bed was amazingly comfortable, room was clean, and the breakfast was outstanding. By far the BEST breakfast that ive ever had in a hotel. This will be my hotel of choice from now on. My family will definitely be back.

8

Barry

Mar 24, 2023

·

Stayed 4 nights

Clean and quiet. Onsite restaurant and breakfast options limited. Breakfast was subpar. Beds and pillows on the hard side and less comfortable than expected.

10

Donna

Apr 21, 2025

·

Stayed 3 nights

The staff was helpful. the property is clean. It is close to many shops and businesses. The breakfast was very good. The gym area was clean and equipment was in good shape. I will stay here again on my next Dallas visit.

10

Ismat

Aug 11, 2025

·

Stayed 1 night

Fresh and variety of options for breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $92	13 $92	14 $100
15 $97	16 $95	17 $104	18 $92	19 $92	20 $125	21 $158
22 $109	23 $103	24 $96	25 $126	26 $143	27 $149	28 $121
29 $108	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
		1 $96	2 $97	3 $89	4 $92	5 $100
6 $84	7 $84	8 $90	9 $90	10 $84	11 $92	12 $95
13 $88	14 $91	15 $92	16 $90	17 $94	18 $92	19 $93
20 $92	21 $84	22 $88	23 $90	24 $93	25 $93	26 $95
27 $96	28 $92	29 $90	30 $94	31 $100

Hyatt Place Dallas/Allen

Prices for Hyatt Place Dallas/Allen

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds

Room, Multiple Beds, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible (With Shower)

Room, 1 King Bed with Sofa Bed (High Floor)

Room, Multiple Beds (High Floor)

Guest reviews of Hyatt Place Dallas/Allen

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Dallas/Allen

Prices for upcoming dates