Clarion Pointe Bloomington-Normal near I-55 and University

Allows pets

The staff were very kind and accommodating. The exterior could use some sprucing up. The pool area was dirty and water was cold for a heated pool.

There was no elevator. The breakfast was not great just cereal, yogurts, bread/cereal, and waffle machine. The said they remodeled the room was fine but the bathroom was not clean and there was spray paint all over the door. The hallways were iffy and there were weird smells in the hallways at all times.

You get what you pay for. The staff was excellent. Bed was comfortable. Hotel does need alot of updates. Pool wasn't working for our stay.

The inside of the building and the building itself were tapped up very well. The rooms were beautiful, clean and seemingly newly remodeled. However, the ground the parking lot had humongous, potholes, overgrown, weeds, garbage laying all over the parking lot. That being said, the staff was great.

The parking lot was full of potholes. The staff was amazing

Im retired military and have stayed all over the world. I don't know how but I slept better here than just about any other hotel. Incredibly quiet, pet friendly, breakfast was impressive for what I'm used to, and location was perfect! I'm going to be returning here and this is my go to budget spot for Bloomington/Normal.

There didn't seem to be any hot water in the shower. Older facilities, but very clean. No elevator. Had to use the stairs, which was fine.

Nice room comfy bed ice cold pool and great staff breakfast was weak but what can ya expect

Really dirty rooms. Said newly remodeled. They put in new beds and painted over the rust/mold. Bathroom door was falling off of the hinges, hooks dangling from the wall, nasty carpet, etc. Rooms smelled strongly like pinesol. Tons of trash in the parking lot. People partying in the parking lot late.

My room was dirty, towels had stains, bathroom walls had feces smears, no hot water, room smelled very bad. Curtains and lampshade had stains on it. Lock on door didn't work well. I did not sleep well cause of it I checked out a day early. They wouldn't give me any kind of refund or apology. Expedia should be ashamed for suggesting this room to me next time I'll try Orbitz or trivago

Great pillows and bed . Carpet was not vacuumed. Towels were clean but looked dirty.

This hotel needs a good cleaning, new ceiling tiles (Moldy), carpet replacement (wet), and better breakfast service. The staff were very kind, but the hotel is in disrepair.

towels were dirty, tub was dirty, there were flies and spiders in the rooms. I had no time to complain nor change rooms because I was not there to be in the rooms but it was not a great experience.

Room 123 was filthy! Clearly hadn’t been vacuumed in very long time. Crumbs, dust, etc, a penny on the floor?? Cobwebs hanging from ceiling in multiple places. Killed 2 spiders. Toiletries not filled in bathroom. Lamp shades stained and broken. Lint scattered across sheets. Freezing cold in room. Person not at desk at check-in or check-out. Breakfast is abysmal. Only included waffle maker, toast or bagel, oatmeal packet or cereal. Only protein was cream cheese or milk!? No peanut butter or yogurt, despite sign. Staff had limited speaking english, difficult to communicate. Staff acknowledged nothing about cleanliness when voiced at checkout. Bad!!!

This hotel is uniquely disgusting. The sheets were dirty, the towels had marks, the toilet had urine on it, the nightstand had.... something. This hotel inoculates you from a whole host of diseases with the presence of bacteria everywhere. On the plus side, the door to the room shut and there was running water. That reminds me: there was a use bar of soap in the shower. What a bonus!

I visited this room for a cheer competition and the room was dirty when I arrived the floor had not been swept or mopped the bath tub was not cleaned properly and the toilet seat looked like it’s been there 20 years the sink was dirty when calling the third party to see if I can get a refund I was told the hotel said no it’s their policy when asking for another room I was told that they would have someone clean it there was still stuff on the floor which means they mopped over a dirty floor the toilet seat was not changed as promised it was all together a terrible stay most definitely will not recommend or stay EVER again

Room was dirty, all staff did to resolve was bring new sheets (still dirty/stained)

Drapes had blood stains in room. Room not very clean and bathroom door would not shut

Bathrooms had mold and no items for shampoo and air unit had ants crawling around it with ants on floor, glass doors entering broken not working. Pillow cases and sheets off white yellow stained and bed hard as rock. Scary spot

Good location, less than 10 minute drive from campus. Decent amount of parking. Good air conditioning. Bed quite comfortable if you like firm mattress.

The hotel managers are great people. Very kind and overworked. They did their best to be accomodating to us. Place is in the middle of renovating. Room was clean but smelled moldy. Overall, we survived and it is because of the managers, dynamic duo.

As I was checking out, the power to the entire building went out. I am not sure for how long or how often this happens but there was no weather that would cause it and the staff seemed to take it in stride, which makes me think it is not an unusual occurrence. Losing power is not their “problem”. When I checked in, I tried to do the first thing I always do in a hotel, turn on the tv. It didn’t work and no one answered when I called. I left the hotel for a meeting and when I came back, the front desk was unmanned and still no tv. Didn’t work the entire stay and without option to tell anyone. I forgot to mention when I checked out due to the power outage and being more concerned about that and accompanying issues.

It was very comfortable, clean, everything worked as it should in the room. Front desk help was outstanding! Close to eating places for dinner. Breakfast was decent.

Im retired military and have stayed all over the world. I don't know how but I slept better here than just about any other hotel. Incredibly quiet, pet friendly, breakfast was impressive for what I'm used to, and location was perfect! I'm going to be returning here and this is my go to budget spot for Bloomington/Normal.

"Breakfast" was a waffle iron and a few, small yogurts. \'Couldn\'t get the TV to work.

Let me start with the positives. The lady at the front desk was very nice. She seems to be working three peoples jobs. We checked in at 9 PM and she told us that she only had two rooms left and one was on the second floor, and the other was on the first floor. This seemed odd because we made the reservation several months ago and thought that we had requested the room to be close together. She also told us that they were still cleaning rooms from the night before which also seemed odd being that it was 9 PM. The room was in serious need of an update. It looks like they were in the middle of a remodeling project that was being done by a friend of theirs. There was spackle all over the tub. The door would not close to the bathroom all the way. There was painters tape on the door. There were stains on the walls. There was fabric missing from the chairs. The room itself was in a word noisy. The fridge made terrible noise all night. The air conditioner is extremely loud and keeps you up with the entire night. The windows do not help insulate from all the parking lot sounds. The door does not help insulate from the hallway sounds. In a nutshell, we barely slept. This went for both rooms on the first floor and on the second floor. In the morning we had breakfast which was bagels muffins and two waffle makers. The waffle makers were very nice but the entire room for everyone to work in was maybe 150 sq ft. Not a good hotel.

Room was clean, bed was comfortable. Wi-Fi was poor- couldn’t do any work. TV wouldn’t work. Shower pressure was good, but never really got hot.

Room was good needed some touch ups but all in all good.

Comfortable Beds

wonderful friendly attentive people

When we arrived I was informed that the room I had booked, almost 2 months in advance, was actually overbooked and someone was staying in the room I was supposed to have. This put me and my kids in a single king room versus the double queen so we did not have the number of beds we needed. The place as dirty and falling apart. Nothing like the pictures at all. Very dingy and gross.

Staff is great. Really nice for the price

I'd like to start off by saying that both Tim & Jamy who took care of our check-in and the majority of our stay! They amazing! I've never met such hard working, kind, quick to respond and nicer people! They never turned away from doing their best to make a guest happy! Kudos to them! As far as the hotel itself, it could use some up grades, maybe an elevator for guests & a bigger parking lot. My room was clean, beds comfy, but one of the curtain drapes were missing some hooks, at least 4-5. If it wasnt for Tim & Jamy and their patience & kindness

The parking lot was full of potholes. The staff was amazing

Friendly staff

Checked in at 4pm. It took a while. The maintenance man was assisting at the front desk. He was very nice, but took him a while to get checked in. The room we walked into had not been cleaned. We then came back downstairs and were given a clean room.

STAFFING AT THIS PLACE SUCKS. THEYRE RUDE AND THEY KNOCK ONCE AND ENTER YOUR ROOM WITHOUT GIVING YOU THE GRACE OF TIME TO PE “dressed” for their unwarranted visit

Easy check on,

This was by far the worst hotel i've ever stayed in. While checking in the lady at the service counter was beyond rude. She didnt give us any info about the hotel pool, breakfast, laundry etc. told me my dog wasn't allowed. I'd never get a room where pets aren't allowed. She finally caved 15 mins later and said i guess I'll put you in a room pets are allowed. Wow wouldnt it have been easier to do when i showed you my reservation that included my pet. Refused to give us more than one key. We got to the room did pur typical check for bugs there weren't any but there was dry wall dust, painters tape, pet powder all over the floor, mold under the sink, holes in the wall. Unfortunately we were in town for a funeral and all hotels were booked or $500 a night. We decided to stick it out since it was 30 degrees or we would have slept in the car. We wake up and took ice cold showers when we go to the front desk the lady tells me there is nothing she can do. I tried the water several times it never even got warm. Next morning I take my son to get breakfast there isnt anything out or i should say bare minimum. I ask the lady about more waffle mix she came was like haha its empty and waloed away. We stood around with 10 others waiting for her to come back. Never did get food. Upon arriving back to our room our key wouldnt work. Dad fell back asleep we go back to the service desk wait 20 mins for an employee. I say our key doesnt work apparently it deactivates at 8am and check out isnt un

Good location, less than 10 minute drive from campus. Decent amount of parking. Good air conditioning. Bed quite comfortable if you like firm mattress.

Property description was totally misleading and should be fined for false information. Property was run down. It smelled. Property stated 5 min WALK to ISU. FALSE. It also stated room service. FALSE. Not even a vending machine. Did not stay at this property felt unsafe. Area was gloomy and so was the reception area. The receptionist was the maintenance man.

Property is old and run down. Dispensers in the shower were dirty. Room was worn down. Parking lot questionable and was worried my car would be broken into.

This place was nice. The staff was very friendly. I definitely recommend staying here when you're in this area. My son attends ISU which is down the street. This place is great.

Good place to stay for the price. Stayed for events in Bloomington.

It was very comfortable, clean, everything worked as it should in the room. Front desk help was outstanding! Close to eating places for dinner. Breakfast was decent.

There was an abundance of sketchy activity going on at the hotel after dark. Several people screaming in the parking lot, police activity next to one of our reserved rooms. We were forced to abandon that room for the night, and when asking for a refund, management "needed to check in with the police to see why we couldn't stay in the room." Domestic altercation between two mentally unwell people. Large UHaul truck in the parking lot where a man was most likely running drugs. I would not stay here again. The room was updated but done so with haste. Bathroom had spackle splotched and bathroom door was badly damaged. One of our reserved rooms' front doors would not shut without force. Privacy latches' screws were loose. We had children and did not feel safe staying here.

Im retired military and have stayed all over the world. I don't know how but I slept better here than just about any other hotel. Incredibly quiet, pet friendly, breakfast was impressive for what I'm used to, and location was perfect! I'm going to be returning here and this is my go to budget spot for Bloomington/Normal.

Great location. Good value for the price.

Very good breakfast place close by

The outside and inside were somewhat run down. There was a musty smell. The bed and the bathroom were clean. We did not care for the breakfast choices. Got up and left as soon as we could. Hotel was not completely terrible but would not stay again.

Clean room, comfortable beds. Breakfast is quite limited. Had bread and toaster but nothing to put on it ( peanut butter, jelly, etc.)

Breakfast they just opened the door at 6:30 am to an unstocked and disgusting breakfast buffet. No individual milk cartons for cereal. Yuck. No hand sanitizer around either before people touch and retouch the caps to the gallon milk jugs. Shower was cold. I get its 2 stars. I wasn’t expecting pretty but that’s just nasty. The bed was comfortable and no bugs noted.

The room was fairly clean and the beds comfortable. Also, the cost oer night was very reasonable. The breakfast items were sparse and the e staff did not replenish items as needed. Even the coffee ran out!

The overall stay was good but the breakfast options went not great at all went and they only had waffles, cereals, oatmeal, toast, no protein very disappointed with the breakfast

For the money it was oki, the breakfast was really pitiful.

Check in was slow. Musty smell in the room, cleared up a bit after turning the A/C on. Breakfast was a joke, no batter for waffles, no milk for cereal, no hot water for the oatmeal.

Hotel was ok for the price. No frills, very limited breakfast options with no protein. Shower was luke warm, but had great pressure.

"Breakfast" was a waffle iron and a few, small yogurts. \'Couldn\'t get the TV to work.

It was a good stay. The check in was pleasant and the room was clean & beds were extremely comfortable. The pool was nice & clean. The only con was the breakfast was pretty lame. Only coffee, cereal & waffles & bread. No fruit or juice or yogurt. But it’s free so it wont stop me from staying again as everything else was great.