Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and when is it served?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a pet fee of USD 75 per accommodation, per stay, and a pet deposit of USD 125. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a registration desk, parking, public areas, and rooms. There is also a stair-free path to the entrance and accessible pool features.

Where is the property located in relation to key landmarks?

The hotel is located in New Hartford, within a 5-minute drive of Sangertown Square and New Hartford Recreation Center, approximately 3.5 miles from Utica College and 3.6 miles from Sherrill Brook Dog Run.

Is there a swimming pool at the property?

Yes, there is an indoor swimming pool available from 6 AM to 11 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age requirement for children to stay for free.

Homewood Suites by Hilton New Hartford Utica Hotel

Average nightly price at Homewood Suites by Hilton New Hartford Utica by month, last 12 months (USD)
Month	Average price
January	$201
February	$197
March	$219
April	$199
May	$218
June	$201
July	$225
August	$224
September	$203
October	$202
November	$179
December	$193

What guests think

Across reviews, Homewood Suites by Hilton New Hartford Utica earns consistent praise for clean, spacious rooms, friendly staff, and a standout complimentary breakfast, making it a comfortable choice for road trips, family visits, and short stays.

The location is quiet and car-accessible, though several guests found it somewhat remote with limited walkable dining. Facilities feedback is mixed: guests appreciate the lounge/patio areas and gym, but the bar is frequently closed and the pool has occasional closures or upkeep issues. Some reported noise between rooms, delayed check-in, or unclear housekeeping policies, while most staff interactions were positive. Overall, it suits guests seeking an easy, low-stress stop when traveling by car.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the lounge/patio areas and gym, but feedback is mixed: the bar is often closed and the pool's availability and upkeep vary, with some closures and cleanliness issues noted.

Related guest reviews

10

Alexandra

Jan 29, 2023

·

Stayed 1 night

I really must give this property credit, the service was excellent, the rooms were clean and the parking was very nice and easy!

6

julie

Feb 23, 2024

·

Stayed 1 night

Although our stay was brief, I found the establishment run down, in two years since our last stay, the rooms have become run down. Furniture stained, rugs dirty, bed linens need to be updated. Blankets in closet are all pilled, pillows flat and couch pillows filthy. The pool was a deep greenish aqua color and you could not see through it. The pool area was also unkempt and in need of a deep clean around the tiles and planters were peeling which was just a sign of neglect. There was dirt on our bathroom floor but otherwise ok in the kitchen and bath areas. I just think house keeping needs to do a better job. The staff was accommodating and friendly. It’s just sad that a nice place like that has gone downhill fast. It was nice that they had the complimentary breakfast and snacks in the evening. All in all our kiddos had some fun and that was all that should matter. Hoping to see some improvement on our next stay.

10

Nora

Aug 28, 2025

·

Stayed 4 nights

Loved being on the ground floor for ease of everything. Gym was top notch. Breakfast was plentiful. Front desk/ reception was warm and welcoming. Most importantly our room was perfectly clean and comfortable! We will be back!

10

Loriann

Mar 6, 2025

·

Stayed 1 night

I would like to see the bar area open I like the fireplace

4

David

Sep 7, 2025

·

Stayed 1 night

Entry tile broken. Bar only open on Wednesday nights. AC unit in my room didn't work and kept me up all night.

10

Mara

Jun 25, 2024

·

Stayed 1 night

Great pool and outdoor patio area!!!

8

Elan

Mar 28, 2025

·

Stayed 1 night

Great lounge area, but bar was not open.

10

Michael

May 5, 2023

·

Stayed 1 night

The property and rooms were wonderful. Loved the outside areas, firepit, bbq, and pickleball/basketball court.

10

Jennifer

Feb 24, 2025

·

Stayed 1 night

Enjoyed the spacious & comfortable rooms as well as the pool and breakfast

8

Isabelo

Apr 14, 2024

·

Stayed 2 nights

Very nice hotel and staff is excellent. Stayed there few times. Last 2 times bar was closed with no apparent reason and indoor pool was closed do to being out of service.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe the hotel and rooms as very clean, though a few report missed housekeeping and occasional leftovers or pet hair.

Related guest reviews

10

Diane

Feb 20, 2025

·

Stayed 1 night

Every employee we dealt with was professional and very pleasant and helpful. The whole place was immaculate. Breakfast was delicious with many options...but sadly, no bacon haha. We will definitely be returning.

10

Kenia

Jun 4, 2025

·

Stayed 2 nights

Great customer service and cleanliness.

10

Nora

Aug 28, 2025

·

Stayed 4 nights

Loved being on the ground floor for ease of everything. Gym was top notch. Breakfast was plentiful. Front desk/ reception was warm and welcoming. Most importantly our room was perfectly clean and comfortable! We will be back!

10

Samantha

Dec 29, 2025

·

Stayed 1 night

The rooms were clean and nice. And the staff went above and beyond every time i needed them. I appreciated it very much!

10

Jacqueline

Jul 13, 2025

·

Stayed 1 night

Super clean and well maintained. It was a lovely stay.

10

Deborah

Feb 23, 2024

·

Stayed 1 night

It's extremely clean and the front desk staff are professional and helpful. Would stay here again!

6

Michal

Jul 13, 2025

·

Stayed 1 night

Our room was both in need of a refresh and unclean. The pullout couch was full of pet hair and there was a distinct dog odor in the room. Walls and cabinets were stained.

10

Vanessa

Dec 2, 2025

·

Stayed 3 nights

A great stay. Staff was friendly, the room was clean and had all the amenities needed.

10

Ellen

Oct 21, 2023

·

Stayed 2 nights

Very clean hotel, nice linens, etc.

8

Ran

Oct 1, 2025

·

Stayed 1 night

It was fine, but the room wasnt very clean (we found tooth brush in the room).

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with suite-style layouts and kitchens; some have balconies. A few guests mentioned noise between rooms and an uncomfortable sofa bed.

Related guest reviews

10

Karla

Apr 20, 2024

·

Stayed 1 night

We couldn't get the wofi to wprk but otherwise, we had no problems.

8

Brian

May 12, 2025

·

Stayed 2 nights

Nice rooms. Very clean for the price. The hotel has a very nice lounge and patio. So overall I thought it was good value and a very nice stay. The only minor issue is the soundproofing between rooms seems just OK. To be fair our own room was very quiet but my mother-in-law couldn't sleep in her room because the neighbor was snoring so loudly. Its difficult to combat this in hotels but some seem better setup to minimize noise then others. Still a strong recommend. 8.5/10 overall for us.

10

Paul

May 21, 2025

·

Stayed 2 nights

Fantastic large room and wonderful breakfast

10

Sandra

Sep 20, 2025

·

Stayed 1 night

Loved the suite especially the balcony!

10

GRETCHEN

Sep 1, 2025

·

Stayed 4 nights

My husband and I had wonderful, relaxing four-night stay. Our room was spacious, comfortable, and quiet. Bed, WiFi, and shower pressure were all great. But what stood out the most about this Homewood Suites was the breakfast with multiple options and the hard-working kitchen staff employee, Chris. In my 66 years, it’s the first time I have asked an employee their name — he was that impressive. Kudos to team player Chris and his admirable work ethic AND well done, Homewood Suites!

10

hadas

Jul 14, 2024

·

Stayed 1 night

Great hotel , large rooms

8

Erin

Jun 6, 2024

·

Stayed 1 night

Clean and spacious suite, bed was okay, sofa bed a bit uncomfortable. Overall a very nice stay and staff was lovely.

10

Emily

Jul 11, 2025

·

Stayed 1 night

Very nice room, plenty of room.

10

Joseph

Jul 8, 2024

·

Stayed 3 nights

Rooms were nice and clean. It is nice having a full refrigerator and kitchen. Breakfast is great with lots of variety

8

Jin

Aug 14, 2025

·

Stayed 2 nights

We like everything except next door’s TV sound. I couldn’t sleep for an hour.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful with smooth check-ins, though some reported delayed room readiness, limited responses to noise complaints, and housekeeping expectations not clearly explained.

Related guest reviews

10

Jennifer

Dec 18, 2025

·

Stayed 1 night

Needed a place to stay while on a road trip. This was a surprisingly wonderful little stop along the way. Kind, courteous staff, and nice accommodations.

10

Joshua

Jun 20, 2023

·

Stayed 7 nights

The staff here is amazing. They kept our room clean even with our 2 toddlers making messes. They made us feel like family.

2

Christopher

Jan 5, 2026

·

Stayed 3 nights

Check in was at 3pm and when we arrived at 4:45 our room still wasnt ready. We were told it would only be 15 minutes, but that turned into an hour and 15. Around 6:30 we were told our room was ready but when we went up to the room, the cleaning staff was still in the room actively cleaning. So we stood innthe hall way woth pur bags for another 5 minutes or so. The room itself wasn't a problem, it was more spacious than we thought. Saturday night we had a few issues. First, they are renivatung the 4th floor which is fine, but no one told us the crew worked the weekends so it was constant drilling and hammering noises. There was also some kind of party going on downstairs which continued on until around 1130pm. When we called the front desk they didn't seem overly concerned. Finally when I spoke to the front desk upon mydeparture, with all the negative things that went on I was told that because I booked through Hotels.com they couldnt comp me any money or points for my next stay. The whole thing was kind of sad, customer service was awful, they werent very communicative about things going on in the hotel and overall not sorry for our inconveniences. 0-10 would not stay again!

10

Samantha

Dec 29, 2025

·

Stayed 1 night

The rooms were clean and nice. And the staff went above and beyond every time i needed them. I appreciated it very much!

10

Amy

Jun 16, 2024

·

Stayed 2 nights

Great comfortable room. Very friendly staff

10

Lindsay

Feb 26, 2025

·

Stayed 3 nights

Great stay. Helpful staff. Clean room.

10

JEANETTE

Aug 7, 2025

·

Stayed 8 nights

Staff were very helpful

10

Brian

Oct 13, 2025

·

Stayed 1 night

Great Staff and nice clean room. Good Breakfast. Quick and easy check in.

10

Luke

Jul 21, 2023

·

Stayed 1 night

The front desk staff are awesome! They go above and beyond to make your stay great.

10

Rick

Apr 12, 2024

·

Stayed 1 night

Concierge was excellent and very polite and accomadating. Awesome stay, would definitely stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Quiet, off the main road, and easy to reach by car, but several guests found it somewhat remote with few walkable dining options.

Related guest reviews

10

Elizabeth

May 15, 2023

·

Stayed 1 night

Quiet location off the main thoroughfare but an easy half-mile drive to stores, restaurants, etc.

8

Laura

Oct 8, 2024

·

Stayed 1 night

Not any dining options close to the property but easily drivable

8

Lynn

Jan 2, 2023

·

Stayed 19,358 nights

It was convenient to the area to get around. We were in visiting for 4 days and the extra space in the was nice, plus the mini kitchen area.

10

Susan

Jul 31, 2023

·

Stayed 1 night

Easy access to restaurants, nice area

10

Kelly

Apr 14, 2025

·

Stayed 1 night

Isolated

8

Joseph

Jun 19, 2025

·

Stayed 1 night

Location great rooms just ok.

10

Serena

Aug 3, 2023

·

Stayed 3 nights

This was close to the main route in and out of town and close to shops/restaurants. All staff were friendly and helpful - very pleased. I would stay here again in a heartbeat.

10

Jim

Apr 8, 2025

·

Stayed 1 night

Room was great, location less so.

10

Mark

Sep 3, 2024

·

Stayed 1 night

The property itself seemed a bit remote, It was only a few minutes from very large shopping center. The facilities themselves were extremely clean and in good condition. I would happily return

10

Vincent

Jul 26, 2024

·

Stayed 5 nights

This a very good place to stay. We picked this over Rome hotels and it was worth the extra drive to get there

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety, freshness, and quality, with multiple guests calling it among the best they've had; a few found the choices underwhelming.

Related guest reviews

10

Diane

Feb 20, 2025

·

Stayed 1 night

Every employee we dealt with was professional and very pleasant and helpful. The whole place was immaculate. Breakfast was delicious with many options...but sadly, no bacon haha. We will definitely be returning.

10

Patricia

Oct 13, 2025

·

Stayed 1 night

Both breakfast & balcony views were great!

10

Chelsea

Jun 8, 2025

·

Stayed 1 night

Our room was large and clean. The free breakfast in the morning was excellent. One of the best I have ever seen. If ever in the area again we will definitely stay again.

10

Paul

May 21, 2025

·

Stayed 2 nights

Fantastic large room and wonderful breakfast

6

rolando

Jul 12, 2023

·

Stayed 1 night

Food was horrible with poor choices. The homewood suites we stayed at in utica NY was far far far superior

10

Tanya

Mar 30, 2025

·

Stayed 2 nights

This Homewood Suites was very clean, comfortable, and affordable for our weekend away upstate visiting family. It was in the perfect location and the room was very comfortable. The included breakfast was the best spread I have seen in a very long time at a hotel. Everything was fresh and delicious. We would recommend and stay here again if we’re ever in the area.

10

Beverly

Sep 12, 2025

·

Stayed 1 night

The staff was great and our room was clean, beds comfortable and best of all the breakfast was fresh and hot! I would absolutely return to this hotel.

10

Kimberly

Jan 3, 2024

·

Stayed 1 night

By far my favorite hotel in the area! It is meticulous and beautifully decorated… The best breakfast spread we have ever seen, and we travel a lot!… The staff was extremely friendly… The beds were extremely comfortable… And the suite was very spacious and had everything we needed… We will definitely be staying here when we return, we loved everything about our stay!

10

Brian

Oct 13, 2025

·

Stayed 1 night

Great Staff and nice clean room. Good Breakfast. Quick and easy check in.

10

E L

Apr 28, 2023

·

Stayed 1 night

Just an overall easy place to stay at. Breakfast was great, cleanliness was awesome, small gym but everything was working in order. The only thing is if you are a light sleeper ask for a room away from the elevator. Other than that is a very quiet place

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $227	6 $203	7	8 $203	9 $241	10
11 $131	12	13 $199	14	15	16	17
18 $152	19 $162	20 $162	21 $162	22 $177	23	24
25 $133	26	27 $203	28 $164	29 $162	30 $167	31 $166

Su	Mo	Tu	We	Th	Fr	Sa
1 $154	2 $195	3	4	5	6 $227	7 $236
8 $147	9 $152	10 $178	11 $183	12 $178	13 $196	14 $192
15 $128	16 $187	17 $187	18 $187	19 $167	20 $143	21 $136
22 $128	23 $163	24 $188	25	26	27 $195	28 $165
29 $128	30 $166

Homewood Suites by Hilton New Hartford Utica

Prices for Homewood Suites by Hilton New Hartford Utica

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (With Bathtub)

Suite, 1 King Bed, Accessible (With Bathtub)

Executive Suite, 1 Bedroom

Studio Suite, 1 King Bed

Premium Studio, 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Accessibleessible (Hearing Accessible)

Suite, 2 Queen Beds, Accessible, Balcony

Studio, 1 King Bed

Suite, 1 King Bed, Accessibleessible (Hearing Accessible)

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom

Guest reviews of Homewood Suites by Hilton New Hartford Utica

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton New Hartford Utica

Prices for upcoming dates