Avg. for October
Select dates to see prices and availability
Avg. for October
Nightly prices at Banyan Tree Puebla average $173 in January, the cheapest month, and $238 in November, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $173 |
| February | $177 |
| March | $184 |
| April | $181 |
| May | $177 |
| June | $176 |
| July | $194 |
| August | $195 |
| September | $176 |
| October | $199 |
| November | $238 |
| December | $178 |
J
F
M
A
M
J
J
A
S
Oct · $199
O
N
D
Most expensive: November (~$238)
Cheapest: January (~$173)
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Location
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, a 2-minute drive from Zócalo de Puebla and 5 minutes from Puebla Cathedral. This family-friendly hotel is 11.4 mi (18.4 km) from Africam Safari and 4 mi (6.5 km) from Angelopolis Commercial Center.
What's nearby
Five Wounds of San Francisco Conventional Church(0.1 miles)
Main Theater of Puebla(0.2 miles)
Artist Quarter(0.3 miles)
Puebla Convention Center(0.3 miles)
El Parian Market(0.3 miles)
Alfenique House(0.4 miles)
Candy Street(0.4 miles)
Bubas Bridge(0.4 miles)
Mexican Revolution Museum(0.5 miles)
Santa Monica Convent and Museum of Religious Art(0.5 miles)
Street of Candies(0.5 miles)
Guardian Angel(0.5 miles)
Ovando Bridge(0.5 miles)
Museo de la Memoria Histórica Universitaria(0.6 miles)
Iglesia de la Compañía(0.6 miles)
The preferred airport for Banyan Tree Puebla is Puebla Intl. Airport (PBC)(21.7 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Five Wounds of San Francisco Conventional Church (0.1 miles)
Main Theater of Puebla (0.2 miles)
Artist Quarter (0.3 miles)
Puebla Convention Center (0.3 miles)
El Parian Market (0.3 miles)
Alfenique House (0.4 miles)
12
Room details
Sleeps 2
1001 ft²
11
Room details
Sleeps 2
495 ft²
9
Room details
Sleeps 2
538 ft²
12
Room details
Sleeps 2
678 ft²
16
Room details
Sleeps 2
2260 ft²
11
Room details
Sleeps 3
538 ft²
10
Room details
Sleeps 3
495 ft²
9
Room details
Sleeps 2
495 ft²
8
Room details
Sleeps 2
1249 ft²
Based on 765 verified reviews
AI-generated summary based on recent guest reviews
Across reviews for Banyan Tree Puebla, travelers often praise the beautiful historic property, comfortable spacious rooms, central location, and rooftop views, yet note recurring issues with inconsistent service and dining, room noise, and occasional maintenance or climate-control problems.
Read moreWas this helpful?
What guests think
Across reviews for Banyan Tree Puebla, travelers often praise the beautiful historic property, comfortable spacious rooms, central location, and rooftop views, yet note recurring issues with inconsistent service and dining, room noise, and occasional maintenance or climate-control problems.
Many also highlight friendly, attentive staff and generally clean, well kept spaces. Some experienced off-site, paid parking and occasional check-in, billing, or room-assignment problems. Expect a polished stay with memorable spaces and views, but not flawless consistency.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Rooftop pool and bar with city and volcano views earn consistent praise, and the historic property and terraces are a highlight. Several guests note parking is off site with an additional fee.
Related guest reviews
Gale
Jul 20, 2024
·
Stayed 4 nights
RICARDO
Nov 5, 2023
·
Stayed 1 night
Rafael
Dec 23, 2022
·
Stayed 1 night
GISELL
Jan 5, 2025
·
Stayed 1 night
David H
Jul 14, 2025
·
Stayed 5 nights
Arun
Dec 22, 2024
·
Stayed 4 nights
MARCELA
May 26, 2024
·
Stayed 1 night
Christophe
Jul 12, 2023
·
Stayed 3 nights
Madeline
Apr 20, 2023
·
Stayed 3 nights
LAURA SILVIA IÑIGO
Aug 4, 2023
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many reviews cite very clean rooms and public areas. However, recurring comments mention bathroom odors, worn towels, and occasional cleanliness lapses such as showerheads, drains, or pests.
Related guest reviews
Josefina
Feb 6, 2023
·
Stayed 1 night
ANA CECILIA
Jul 26, 2023
·
Stayed 1 night
Gibran
Apr 1, 2024
·
Stayed 2 nights
Yaidi Daniela
Oct 30, 2025
·
Stayed 1 night
Ian
Jan 4, 2023
·
Stayed 19,358 nights
Brenda
Nov 25, 2025
·
Stayed 2 nights
marisol
Nov 24, 2025
·
Stayed 1 night
Rafael
Feb 27, 2024
·
Stayed 3 nights
Alex
Oct 30, 2025
·
Stayed 2 nights
German
Nov 20, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, stylish, and comfortable with quality bedding and some great views. Recurring downsides include street or rooftop noise and weak A/C or hot-water outages, plus occasional maintenance defects and some reports of unreliable Wi-Fi for work.
Related guest reviews
Antonio
Apr 2, 2024
·
Stayed 1 night
ABEL
May 31, 2024
·
Stayed 1 night
Melanie
Mar 10, 2025
·
Stayed 3 nights
Alejandro
Jan 20, 2026
·
Stayed 2 nights
Elena
Dec 18, 2022
·
Stayed 1 night
Philippe
Aug 3, 2024
·
Stayed 3 nights
Rosa María
May 12, 2025
·
Stayed 3 nights
Miguel
Jan 3, 2026
·
Stayed 2 nights
Zachary
Nov 11, 2023
·
Stayed 1 night
Ana
Apr 21, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Feedback is polarized: many guests describe warm, attentive staff and efficient help, while others report slow or unhelpful front desk experiences, unmet VIP benefits, billing or room-assignment issues, and delays.
Related guest reviews
Jorge
Nov 24, 2024
·
Stayed 2 nights
Michael
Mar 7, 2025
·
Stayed 2 nights
carlos
May 31, 2024
·
Stayed 1 night
Rodrigo
Nov 20, 2023
·
Stayed 3 nights
Anahi
Nov 19, 2025
·
Stayed 2 nights
mauricio
Sep 16, 2025
·
Stayed 1 night
Maira
Oct 14, 2024
·
Stayed 1 night
Georgina
Nov 20, 2025
·
Stayed 2 nights
Alex
Oct 30, 2025
·
Stayed 2 nights
Monty
Jun 11, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Generally considered central and convenient for the historic center, with easy access to restaurants and sights and rooftop sunset views. A few found the surroundings less appealing or the walk longer than expected, and some reported street or protest noise.
Related guest reviews
Lorena
Mar 18, 2025
·
Stayed 2 nights
Carlos
Feb 15, 2025
·
Stayed 1 night
Melanie
Mar 10, 2025
·
Stayed 3 nights
Paulina
Oct 24, 2024
·
Stayed 2 nights
Sylvester
Jul 29, 2024
·
Stayed 2 nights
Arun
Dec 22, 2024
·
Stayed 4 nights
Ana
Apr 21, 2025
·
Stayed 2 nights
Madeline
Apr 20, 2023
·
Stayed 3 nights
DIEGO
Aug 9, 2023
·
Stayed 2 nights
JOSE RAUL
Jan 5, 2025
·
Stayed 5 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Dining is mixed: some enjoyed tasty meals, Thai options, and brunch, but there are repeated complaints about poor quality or undercooked dishes, the Italian restaurant, average breakfasts, slow or disorganized service, and high prices.
Related guest reviews
Alicia
Jun 12, 2025
·
Stayed 2 nights
Alastair
Jun 6, 2022
·
Stayed 3 nights
Jesus Rodolfo
Apr 6, 2023
·
Stayed 2 nights
Doris
Feb 26, 2025
·
Stayed 2 nights
Ernesto
Mar 12, 2025
·
Stayed 2 nights
Leonardo
Sep 12, 2024
·
Stayed 1 night
Charles
Feb 3, 2025
·
Stayed 1 night
David H
Jul 14, 2025
·
Stayed 5 nights
Julian
Dec 26, 2024
·
Stayed 3 nights
Daniel
Mar 31, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Ezequiel
Jul 2, 2026
·
Stayed 3 nights
Maria
Jun 29, 2026
·
Stayed 4 nights
Viviana
Jun 22, 2026
·
Stayed 2 nights
Gabriela Delfina
Jun 20, 2026
·
Stayed 1 night
Angel
Jun 7, 2026
·
Stayed 1 night
Parking is available on-site and is limited. Valet parking is also offered for a fee of MXN 220.00 per day.
Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee, approximately MXN 475 to 1000 for adults and MXN 475 to 999 for children.
Pets are allowed at the property with a fee of MXN 1260 per pet, per day. Service animals are exempt from fees.
Check-in is from 1:00 PM to 7:00 PM, and check-out is until 8:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Airport shuttle services are available for a fee of MXN 1250 per vehicle (one-way, maximum occupancy 4). Transfers can be arranged by contacting the hotel.
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
The hotel is centrally located in Puebla, just a 2-minute drive from Zócalo de Puebla and 8 minutes from Angelopolis Commercial Center. It is also 11.4 mi (18.4 km) from Africam Safari and 9 mi (14.4 km) from the Great Pyramid of Cholula.
Yes, the property features an outdoor heated pool. The operational hours and seasonal availability are not specified.
Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
The property offers rollaway beds for a fee of MXN 1000 per night, and advance request or confirmation is required. Specific information about cribs is not provided.
Have a question?
Instant AI responses are based on hotel information
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Property registration number OHA150827F14
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Picnic Area/Tables
Packed Lunches
Breakfast in the Room
Allergy-Free Room Available
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Valet Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Services
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf Course (nearby)
Pool Outdoor
Outdoor heated pool
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Internet
Free Wi-Fi