Is parking available at the property?

Parking is available at the property. Specific details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) are not provided.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to noon for a fee of approximately MXN 135 per person.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is before 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and service hours are not provided. Guests can arrange the transfer through the front desk.

What accessibility features does the property offer for guests with disabilities?

Accessibility features for guests with disabilities are not specifically detailed, but the property does have a 24-hour front desk and may accommodate various needs upon request.

Where is the property located in relation to key landmarks?

The property is located in the heart of San Cristóbal de las Casas, within a 5-minute walk of Foro Cultural Kinoki and San Cristóbal de las Casas Cathedral. It is approximately 0.5 miles from Galeria Studio Cerrillo and Centro Cultural de los Altos.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hotel Tepeyac

What guests think

At Hotel Tepeyac, travellers highlight a central, walkable location and colorful, well-kept spaces, along with consistently friendly staff, while also noting compact rooms, nightlife noise, and off site parking that can be inconvenient.

Cleanliness earns frequent praise. Hot water and shower temperature can be unreliable, with some running out quickly or hard to regulate, though a few guests reported strong pressure. A good fit if you plan to spend days exploring and want a pleasant place to return to.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is not on site and is a few blocks away; some guests found this inconvenient or confusing, though staff can assist with luggage. Common areas are attractive for relaxing.

Related guest reviews

8

Jorge

Mar 3, 2025

·

Stayed 2 nights

Solo el inconveniente del estacionamiento que se encuentra a unas cuadras del hotel. El personal te apoya con tu equipaje.

10

Jesse

Dec 13, 2021

·

Stayed 5 nights

The property is beautiful ! Lots of nice common areas to hang out and relax. The rooms are a bit small but comfortable. Plenty of hot water and the water pressure is great. The staff was wonderful ! I had a great stay here.

2

Jesús Berzain

Dec 6, 2025

·

Stayed 1 night

La peor estancia en la que pude estár en calle peatonal, me dijeron que había estacionamiento, mintieron y hágale como quiera me dijeron luego está app ni era la hora del chekin y n ome dejo cancelar horrible horrible todo

8

ARTURO

Jan 20, 2024

·

Stayed 3 nights

No cuenta con estacionamiento en el mismo hotel, aunque ofrecen estancia en otro lado, algo retirado y ala vez incómodo por el uso del vehículo. Es más factible dejar el vehículo en las calles aledañas, aunque con riesgos pero más accesibles. El hotel tranquilo, limpio y buen servicio

10

Claudia Ivonne

Jan 6, 2025

·

Stayed 1 night

Hotel bonito, muy buena ubicación, muy buen servicio aunque el estacionamiento un poco lejos de la estancia

10

Giulia

Oct 30, 2024

·

Stayed 2 nights

Lovely hotel in the city centre. Perfect location. Nice common areas and nice room. A little bit noisy but still ok. Lovely staff as well. Recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are often described as very clean or spotless.

Related guest reviews

10

Manuel

Dec 28, 2025

·

Stayed 1 night

Muy bonito hotel, muy limpio y el personal muy agradable

10

Guadalupe

Feb 15, 2026

·

Stayed 3 nights

Yes the room was pottless. The service excellent

10

Raul

Sep 5, 2025

·

Stayed 5 nights

Great location, although need to be mindful of the noise at night due to parties and nightlife. The property was very beautiful, tidy and staff were super friendly.

8

ARTURO

Jan 20, 2024

·

Stayed 3 nights

No cuenta con estacionamiento en el mismo hotel, aunque ofrecen estancia en otro lado, algo retirado y ala vez incómodo por el uso del vehículo. Es más factible dejar el vehículo en las calles aledañas, aunque con riesgos pero más accesibles. El hotel tranquilo, limpio y buen servicio

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are small, and some guests found beds hard; street activity can bring noise into certain rooms. Shower performance varies, with several reports of limited or hard-to-regulate hot water and a few noting strong pressure.

Related guest reviews

6

Henry

Jan 5, 2026

·

Stayed 1 night

Está muy pequeñas las habitaciones

4

Erick

Feb 17, 2026

·

Stayed 1 night

No hay agua caliente, te metes a bañar y te dura 4 minutos el agua tibia y se enfría. Mucho rudo dentro y fuera del hotel

6

Antonio

Jul 17, 2025

·

Stayed 14 nights

Cuartos muy pequeños

10

Yadis

Sep 17, 2024

·

Stayed 2 nights

Solo un poco incomodas las camas

10

Michael

Oct 14, 2024

·

This hotel is located on a popular street in town. The decor of the lobby and the interior of the hotel are colorful and represents the culture of the region. The staff is super friendly and helpful. The rooms are a bit small but if you are traveling light and need comfortable accommodations in a hotel that offers a unique experience this is the place. The street outside is lined with nice restaurants and shops. Very pedestrian friendly.

8

Francisco Rueda

Nov 19, 2025

·

Stayed 2 nights

El hotel muy bonito, me pareció un poco subido de precio para lo que ofrecen. El lavabo solo tenía agua fría y la regadera era muy difícil de regular el agua caliente, además se terminaba muy rápido y tenías que esperar para tener más agua caliente.

8

Ana

Apr 19, 2023

·

Stayed 4 nights

Hermoso hotel, muy céntrico , el personal muy amable, lo unico malo es que en la habitación que me toco( en el centro) habia muchísimo ruido desde muy temprano y hasta muy tarde lo cual dificulta el descanso y por otra parte le falta un poco de mantenimiento en el baño sobre todo en la regadera

8

Francisco Javier

Apr 10, 2023

·

Stayed 1 night

La ubicacion del hotel ere muy buena. La ducha estaba fenomenal y la cama tambien muy bien. Lo peor del alojamiento fue que la habitacion ere un poco pequeña.

6

Julio

Feb 20, 2025

·

Stayed 2 nights

La estancia es aceptable en general pero nunca tuve agua caliente siempre fue tibia a agua fría

8

FELIPE

Mar 25, 2024

·

Stayed 8 nights

Todo el personal súper amables y nos facilitaron servicios adicionales. El lugar está sobre un andador donde es el centro de vida social y nocturna, muy buena ubicación. Lo único es que la la cama está súper dura e incomoda así como las almohadas, no permitieron un buen descanso.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff receive consistent praise for being friendly, attentive, and helpful, and some assist with luggage from off-site parking. A few frustrations relate to parking information.

Related guest reviews

8

Jorge

Mar 3, 2025

·

Stayed 2 nights

Solo el inconveniente del estacionamiento que se encuentra a unas cuadras del hotel. El personal te apoya con tu equipaje.

10

ALMA

Nov 26, 2025

·

Stayed 3 nights

Excelente linda y el personal de primer nivel todo súper bien!!!

10

Manuel

Dec 28, 2025

·

Stayed 1 night

Muy bonito hotel, muy limpio y el personal muy agradable

10

Martha

May 2, 2023

·

Stayed 3 nights

Excelente opción para quedarte en San Cristobal. Esta en el andador principal entonces tienes a la mano una gran variedad de restaurantes y tiendas, adicional y muy importante el personal del hotel es muy amable.

10

Blanca

Feb 3, 2024

·

Stayed 4 nights

Very nice service. Good location,

10

Guadalupe

Feb 15, 2026

·

Stayed 3 nights

Yes the room was pottless. The service excellent

10

Raul

Sep 5, 2025

·

Stayed 5 nights

Great location, although need to be mindful of the noise at night due to parties and nightlife. The property was very beautiful, tidy and staff were super friendly.

10

Karla Cecilia

Jul 4, 2022

·

Stayed 5 nights

Me encantó primeramente San Cristóbal!! El hotel esta muy bonito muy colonial la atención y servicio 10/10 volvería a hospedarme en el hotel😉 y espero regresar a ese hermoso pueblo mágico

10

Jose

Dec 12, 2024

·

Stayed 3 nights

Una excelente estancia, personal atento y excelente servicio, esperamos volver pronto

2

Jesús Berzain

Dec 6, 2025

·

Stayed 1 night

La peor estancia en la que pude estár en calle peatonal, me dijeron que había estacionamiento, mintieron y hágale como quiera me dijeron luego está app ni era la hora del chekin y n ome dejo cancelar horrible horrible todo

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very central and walkable, on or near a pedestrian street with easy access to restaurants and shops. Nightlife and street activity can create noticeable noise at night.

Related guest reviews

8

Julio

Apr 1, 2025

·

Stayed 1 night

Van varias veces que nos quedamos ahí , buena ubicación y buen precio

8

Flor Arlette

Aug 16, 2023

·

Stayed 4 nights

Nos gustó, porque está céntrico

10

Martha

May 2, 2023

·

Stayed 3 nights

Excelente opción para quedarte en San Cristobal. Esta en el andador principal entonces tienes a la mano una gran variedad de restaurantes y tiendas, adicional y muy importante el personal del hotel es muy amable.

10

Michael

Oct 14, 2024

·

This hotel is located on a popular street in town. The decor of the lobby and the interior of the hotel are colorful and represents the culture of the region. The staff is super friendly and helpful. The rooms are a bit small but if you are traveling light and need comfortable accommodations in a hotel that offers a unique experience this is the place. The street outside is lined with nice restaurants and shops. Very pedestrian friendly.

10

V Gerardo

Jan 2, 2022

·

Stayed 4 nights

Hotel cerca de todo. Es muy pintoresco y tranquilo. Sales de la puerta y encuentras cafés y restaurantes

10

Raul

Sep 5, 2025

·

Stayed 5 nights

Great location, although need to be mindful of the noise at night due to parties and nightlife. The property was very beautiful, tidy and staff were super friendly.

10

Rodolfo

Feb 9, 2025

·

Stayed 1 night

Muy hospitalario y acogedor. Excelente ubicación !

10

OLAF

Nov 5, 2022

·

Near city center

10

Claudia Ivonne

Jan 6, 2025

·

Stayed 1 night

Hotel bonito, muy buena ubicación, muy buen servicio aunque el estacionamiento un poco lejos de la estancia

10

Giulia

Oct 30, 2024

·

Stayed 2 nights

Lovely hotel in the city centre. Perfect location. Nice common areas and nice room. A little bit noisy but still ok. Lovely staff as well. Recommended

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Guests mention an on-site or adjacent restaurant serving tasty Mexican dishes, and there are many eateries nearby.

Related guest reviews

10

Felipe

Apr 28, 2025

·

Stayed 2 nights

Es muy agradable el hotel y alado tienen un restaurante que asen comida muy rica

8

Nora

Dec 10, 2024

·

Stayed 4 nights

Nice decor , restaurant next door

10

Michael

Oct 14, 2024

·

This hotel is located on a popular street in town. The decor of the lobby and the interior of the hotel are colorful and represents the culture of the region. The staff is super friendly and helpful. The rooms are a bit small but if you are traveling light and need comfortable accommodations in a hotel that offers a unique experience this is the place. The street outside is lined with nice restaurants and shops. Very pedestrian friendly.

10

V Gerardo

Jan 2, 2022

·

Stayed 4 nights

Hotel cerca de todo. Es muy pintoresco y tranquilo. Sales de la puerta y encuentras cafés y restaurantes

10

Tanya

Dec 15, 2024

·

Stayed 1 night

Excellent hotel. Close to shops and restaurants The restaurant of the hotel has very good mexican plates

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $46	20 $43	21 $46	22 $46	23 $46	24 $47
25 $45	26 $45	27 $77	28 $60	29 $48	30 $47	31 $51

Su	Mo	Tu	We	Th	Fr	Sa
1 $50	2 $51	3 $45	4 $45	5 $45	6 $45	7 $45
8 $45	9 $45	10 $45	11 $45	12 $45	13 $45	14 $45
15 $45	16 $45	17 $45	18 $45	19 $48	20 $45	21 $48
22 $48	23 $47	24 $54	25 $54	26 $55	27 $47	28 $54
29 $46	30 $47

Hotel Tepeyac

About this property

Location

Room options

Standard Room

Family Room

Romantic Studio Suite

Standard Room, 2 Double Beds

Grand Room, 1 King Bed

Guest reviews of Hotel Tepeyac

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Tepeyac

Prices for upcoming dates

Business details