Americas Best Value Inn Hayward

this general area is not great, but average hotel, dated rooms, lacks elevator (charges more for lower floor), experienced random noise from other rooms, weed odor late night so they need to be much more strict on non-smoking policy. hotel advertises breakfast on website but they offer none. they need to make it clear the hotel lacks an elevator and not charge extra to be on ground floor.

The motel is clean but the building is old. There was a good parking spot. The is no elevator it's a 3 story building.

Kind of a seedy part of town. I was dropped off by a friend before my camper van rental and I had a lot of stuff to move into the room. But did they have a Rollie cart?

Parking issues

Just ok. They got me on the ground floor as requested, but the luggage cart was nowhere to be found. They do not have an elevator to the upper floors so I had to be on the ground floor to bring my stuff in. I finally found the luggage cart after an hour and is this wobbly decrepit thing but it worked I guess. At least the room was clean and spacious the bed was comfortable and the TV was excellent. It would have been nice to have a plug for the bathtub so I could have taken a bath but the shower was hot

Disappointed there was no elevator. Average older property. The toilet made a loud banging noise when flushed.

Down side to this hotel was no elevator. The outside needs a makeover.

We needed a simple, clean, comfortable, overnight. It was all that. Only drawback? No elevator. Not a deal-breaker for us, but for some, for sure.

Now featuring cheap EV chargers!

Easy to find & close to the freeway. No elevator so if your on the second or third floor there's only stairs available.

Smell of mildew carpet

The staff was nice but the room was so filthy

Professional and pleasant staff. Decent motel. The only complaint would be the carpet in my room. I was walking on grit and debris in an area that obviously had not been vacuumed. Hopefully just a one time mistake. The motel is well lit. It is quiet and there are many amenities in the area.

The location was ideal for my needs and from the reviews I figured the place would suffice. I didnt expect to wake up in the morning and have to kill roaches the bathroom. I let the front desk know as I checked out. I won't be staying there again.

For a smoke free room. Everything stunk of cold smoke

Worst place yet. We couldn’t stay the night due to finding COCKROACHES!!! Never again. I want my money back but they didn’t want to

It was clean and affordable fast and easy check in.

I found two big roaches in the bathroom and two more next to the bed. I left right away

Probably not good if you're looking for a fancy place but staff was polite and accommodating and the place was clean. There were some roaches but it was alot less than many places in this price range and didn't bother me. There's also no elevator so if that's a deal breaker make sure to get a 1st floor room, they will accommodate you.

Very clean.

Construction all day long right outside my window. Dump truck, jackhammer, endless beeping from vechiles backing up, etc.

this general area is not great, but average hotel, dated rooms, lacks elevator (charges more for lower floor), experienced random noise from other rooms, weed odor late night so they need to be much more strict on non-smoking policy. hotel advertises breakfast on website but they offer none. they need to make it clear the hotel lacks an elevator and not charge extra to be on ground floor.

Professional staff. The room was clean. It’s an older building so the floor squeaks considerably.

Big room with updated bathroom. Perfect for our overnight stay.

I told the front desk people that the television had bad color settings, and they couldn't adjust it. They offered me to move into another room, and I had too much stuff to move it was end of the day, I was so exhausted. I told them, to give me a discount. They said, "Well, we will see, what they can do."

Just ok. They got me on the ground floor as requested, but the luggage cart was nowhere to be found. They do not have an elevator to the upper floors so I had to be on the ground floor to bring my stuff in. I finally found the luggage cart after an hour and is this wobbly decrepit thing but it worked I guess. At least the room was clean and spacious the bed was comfortable and the TV was excellent. It would have been nice to have a plug for the bathtub so I could have taken a bath but the shower was hot

Disappointed there was no elevator. Average older property. The toilet made a loud banging noise when flushed.

Good nights sleep. On a Saturday night. But there is a loud club right across the street. Luckily, my room was far down the corridor away from the street and I put the fan on to drown out the noise and it worked. Had a restful sleep.

Comfy beds.

I think it was a great value and pleasantly surprised how well maintained and clean it was. It was much cleaner than other properties I have stayed at in the area, that were $20 - $30 more per night. And their pet fee was only $10. Staff was great, even finding and loaning me a wall charger for my phone, which I had forgotten to bring. Clearly, nothing fancy about this place, but I was comfortable. The bed was comfy, decent pillows. My negatives were no hangers provided in the closet area and the hot water was "really warm", but not hot enough for a steamy show. But I'd stay again.

We recently stayed at this hotel for a night while attending a friend's funeral. When we checked in around 5 PM, we encountered an unfortunate experience with the front desk staff. There was no one at the desk, and despite calling out "hello" multiple times, we received no response. There wasn't even a bell to ring for assistance. After about five minutes, a woman finally appeared. I later asked for her name, and she said it was Kris (or something similar). Unfortunately, she did not greet us or offer any apology for the delay. Instead, she immediately asked, "Why are you here?"—a question that seemed quite unnecessary, considering we were clearly there to check in. Throughout the entire interaction, Kris was rude and unprofessional, handing us the paperwork as if we were inconveniencing her. Her demeanor suggested she might have been annoyed that we disturbed her from what seemed like a nap. When I asked her name at the end, like stated above, she responded with her chin raised, saying "Kris". To the owner of this establishment, if you're reading this, I urge you to address this issue with your staff. Kris’s attitude was not only unpleasant but also uncalled for. We paid for our stay upfront and deserved to be treated with basic courtesy, which we did not receive. Thank you for your attention to this matter.

Terrible staff members. Terrible Wi-Fi. Terrible hotel. Do not patronize at all, trust me…

Professional and pleasant staff. Decent motel. The only complaint would be the carpet in my room. I was walking on grit and debris in an area that obviously had not been vacuumed. Hopefully just a one time mistake. The motel is well lit. It is quiet and there are many amenities in the area.

The woman at the front desk went above and beyond to show excellent customer service. I would hope to see her again if I ever stay at this property again. But, I expect that she’ll be promoted to manager by that time.

A front desk clerk named Patricia tried to claim that my small puppy was too loud walking in the halls but allowed other dogs ro bark well into the night. She also left her post for about a half hour at midnight to go get snacks from a convenience store.

Waited for over an hour to have someone check me in. No one was at the front desk for a long time. I had already reserved a room so i couldnt leave. Horrible service.

Great Staff Great Service Safe Surroundings

It was clean and affordable fast and easy check in.

Check in was very efficient. Staff was friendly. It's a little hard to find the entrance to the rooms.

Meet my expectation. Friendly and helpful staffs.

Location was convienient Area is a little questionable with the rowdy bar across the street Employees looked bored but the price was right and the room was clean

Kind of a seedy part of town. I was dropped off by a friend before my camper van rental and I had a lot of stuff to move into the room. But did they have a Rollie cart?

Neighborhood not so good but expected for the price. Was worried about car break-in but all was good. Stayed with my kid on the top floor and we felt safe enough. Stayed 2 nights, 1st night woken up by very loud guests. Traffic noise is not too bad. Room was clean. We got one with a fridge and microwave. Close to lots of stores, restaurants, parks etc. Not bad for the price.

The room was good, only the location was not good, thanks

Clean outside and in. Feels safe and convenient Location

Dirty, Noisy, very unsafe

Good nights sleep. On a Saturday night. But there is a loud club right across the street. Luckily, my room was far down the corridor away from the street and I put the fan on to drown out the noise and it worked. Had a restful sleep.

It was okay area.

On a busy road, not secluded, but the best option in this area by far.

Easy to find & close to the freeway. No elevator so if your on the second or third floor there's only stairs available.

this general area is not great, but average hotel, dated rooms, lacks elevator (charges more for lower floor), experienced random noise from other rooms, weed odor late night so they need to be much more strict on non-smoking policy. hotel advertises breakfast on website but they offer none. they need to make it clear the hotel lacks an elevator and not charge extra to be on ground floor.

Great bed. Pillows were extremely uncomfortable, having been wrapped in spme type of crunchy cellophane. I was shocked. No food options, but i appreciate the selection of teas, chamomille, for us light sleepers.

It would make it more usable if they had breakfast

The Hotel was ok They advertise breakfast on the internet and there was no breakfast. No pool, no gym . They make it look so much nice than it is on the internet I would not stay here again .