Concierge Monastiraki

Hotel is close! I called to hotel telephone but nobody answer. I paid about 1000kr. So i need to rent another hotel and pay again. So bad.🙁

I would not go back to this property. It is not a hotel. It is a run down building. I messaged the owner and got no answer. Bathroom was in decay and no toilette paper. The kitchen looked like the kitchen of the TV show “The Bear”. Line and old commercial kitchen. The apartment smeller line sewer. There is no elevator. The AC worked and the beds were comfortable.

Simple, tucked away and in a great location. We had the roof top room which basically had its own terrace which you walk out on to. Great central location and affordable. Didn’t spend much time in there apart from sleeping.

My family and I had the worst experience at this property. First of all, we could not check in because the lockbox was not working, so we had to stay elsewhere our first night. We sent countless messages to the staff, but nobody replied during the entire stay!!! We also called the property office at both their land line and management cell phones, but nobody answered our calls. In order to get in, I had to search the entire property and then found a set of keys hidden in a medical cabinet (!). Together with our keys were all the keys to the other apartments, so whoever found these keys could have unlocked all the anprtmw and taken all the visitors valuables. The place was not kept up, not cleaned well, and there was no hot water… we sent a message for that issue and again received no response. It is obvious that the owners of this business don’t care about their customers and should not be in this type of business. I would stay away from this property at all costs, it’s not worth ruining your vacation. I am planning to file a claim to get my money back.

The airport shuttle was on time and friendly. The free breakfast was great. The location was convenient. However, the stairwell was dirty. The door was hard to unlock and we stood there for a long time trying to make the key work. The air conditioner worked but let out a musty smell. The windows arent very insulated so outside sound comes in easily. The rooftop patio was in shambles. Dead plants, stained cushions. It was not inviting at all and the view was another rooftop filled with trash and clutter. The couch was old with a blanket thrown over it and the bed was hard. The bedding was clean but the towels were crunchy, not soft. The hot water heater did not work so we went without a shower the first night. I had to go back and forth with them about getting it repaired the first and second day. I was only there for 2 nights and the 2nd night they suggested I move to another building. I refused to move and requested a partial refund for having to take a cold shower. I sent emails and called but they refused to have the owner contact me. Eventually late in the day a repairman showed up and after an hour got the hot water working. This place has a lot of potential but I wouldn't stay here again in its current state.