Is parking available at the property?

Yes, self parking is available on-site for a fee of USD 15.00 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a pet fee of USD 30 per accommodation, per night, and a pet deposit of USD 150 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival to make arrangements.

What is the location of the property in relation to key landmarks?

The property is located in downtown Wilmington, just steps from Cape Fear Community College and Wilmington Railroad Museum, and is 0.1 miles from Wilmington Convention Center and 0.4 miles from Thalian Hall Center for the Performing Arts.

What are the policies for children staying at the property?

Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Best Western Plus Coastline Inn Wilmington

Average nightly price at Best Western Plus Coastline Inn by month, last 12 months (USD)
Month	Average price
January	$97
February	$116
March	$157
April	$159
May	$180
June	$172
July	$177
August	$178
September	$168
October	$178
November	$132
December	$96

What guests think

At Best Western Plus Coastline Inn, travelers praise the walkable riverfront location and friendly staff, while feedback on room condition and cleanliness is mixed, and recurring complaints cite limited paid parking and periodic elevator outages.

Guests frequently mention scenic river views from many rooms. Breakfast is generally well liked, though the breakfast room can feel small. Expect a no-frills stay with standout staff and trade-offs in age, upkeep, and parking logistics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On site parking costs about $15 per night and spaces can be limited, with overflow needed at times. The elevator was out of service on multiple visits; amenities are otherwise basic with outdoor corridors and a riverside deck, and there is no pool.

Related guest reviews

10

David

Aug 26, 2025

·

Stayed 2 nights

Great location and beautiful view of the Cape Fear River from the room. Hotel had direct access to the boardwalk which was only a short 1/2 mile away to the Riverwalk. Also, the hotel was next to the ACL Railroad Museum which I visited. Only issue was parking was $15 per night. But the hotel is within walking distance of all downtown attractions so we just kept the car parked. Breakfast was good.

4

James

May 23, 2025

·

Stayed 1 night

The elevator was out of service and staying on the 3rd floor having to climb stairs at my level of medical issues really sucked. The room, while had a great view, definitely needed a revamp with painting, caulking, etc.

6

Robin

May 14, 2025

·

Stayed 1 night

Our room was on the 4th floor and we were told the elevator has been broken for about 3 weeks now. Had to drag luggage up 4 flighta of stairs.

6

Artie

Apr 19, 2023

·

Stayed 1 night

location excellent however no ev chargers, no pool and an elevator not working at check out time from the fourth floor (senior citizen)

6

Wendy

Aug 6, 2025

·

Stayed 2 nights

Didn’t expect to pay $15 a day for parking. Won’t go back because of that.

8

Tommie

Jul 1, 2024

·

Stayed 1 night

Could not believe we had to pay to park even one vehicle. Understand the extra vehicle needing to go elsewhere but think the hotel should had spots in parking deck like the embassy suite did. Loved our room! Staff was nice. Parking just sucked! Need to mention this in the reservation. Had stayed before with friends and this was new.

10

Naomi

Jun 2, 2024

·

Stayed 1 night

Great stay! Friendly staff. However, paying for parking caught me off guard. I didn't see that as a requirement when i did the registration.

6

john

May 16, 2025

·

Stayed 2 nights

The elovator was down the whole time we were there. The rooms are basically a bedroom and a bathroom with a old noisy ac unit

6

Laurie

May 15, 2025

·

Stayed 1 night

Went for 1 night to see concert. Checked in, room on 4th floor and elevator out of service.

8

Richard

May 18, 2025

·

Stayed 2 nights

Paid for parking on property and not being able to find a spot in the evening. Come to find out, they have 52 rooms but only 30 spots available

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Cleanliness

Feedback is mixed: many note clean rooms, but recurring complaints cite dirty or sticky floors, bathroom mildew or grout issues, occasional musty odors, and sporadic housekeeping misses.

Related guest reviews

2

Samantha

Aug 10, 2025

·

Stayed 1 night

View of the water and the window was so fogged up I couldn’t even enjoy the view. There was only a very thin blanket on the bed. No additional blankets in the room. Had to pay additional $15 for parking (which they said they would email the receipt for and never did send it. I ended up itching all night and still have bug bites ALL over my body. Wouldn’t recommend staying here at all.

6

Elisa

May 26, 2025

·

Stayed 3 nights

Great location in Downtown Wilmington with nice river views. Staff was friendly and the complimentary breakfast was actually really nice! With that, the floor in our room was very dirty and the beds were not comfortable. The drain in the shower barely worked and there was rust in the tub. We asked for housekeeping to clean our room one of the days and they never came.

8

William

Aug 11, 2025

·

Stayed 3 nights

The location is excellent—plenty to do and see nearby, which made getting around easy and enjoyable. Staff were friendly and helpful throughout my stay. The property itself was okay but could use some updates. Unfortunately, cleanliness was a real issue, with noticeable lapses in both the room and common areas. Overall, not a terrible stay, but I wouldn’t rush back.

4

Jeremy

Jun 16, 2025

·

Stayed 1 night

My room wasn’t very clean, there was hair from other people on the floor in multiple areas and the floor was wet when I got the room like it had been mopped, however it never dried even with ac unit on, the floor was still wet in the morning when I got up.

4

Judy

Apr 9, 2025

·

Stayed 1 night

Needs updating mold in shower loose toilet Staff needs training Bad air conditioning noisy

6

Celeste

Jun 16, 2024

·

Stayed 1 night

The bathroom was dirty and someone’s hair was all over the shower. There was mildew/mold stains on the walls. Very disappointed in the cleanliness of the room.

8

Dana

Oct 23, 2024

·

Stayed 1 night

Our floors were so dirty that it turned our feet back. That was so disappointing because everything else was awesome.

4

Terry

Nov 13, 2023

·

Stayed 2 nights

This facility is in need of a renovation and enhanced cleaning. It is a great location, but is very run down and dirty. The elevator, the walkways, and especially the floors of the rooms are every dirty. My son walked around barefoot in the room and his feet were turned black. It was gross. I know the team does the best they can with what they have. Best Western needs to invest in this facility as it could be a lot better than it is. I don't know when the last upgrade was, but this needs to be put on the schedule soon.

2

Austin

Jul 4, 2024

·

Stayed 1 night

Hotel room was dated, and smelled very musty. Clearly had water damage in the past. Also it was very humid in the room and wouldn’t properly cool down and keep dry. Not pleased with how much I paid for the room.

4

Prashant

May 11, 2025

·

Stayed 1 night

TV didn’t work. Dirty room.

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Rooms

Rooms often feel older and compact, though many feature scenic river views. Comfort varies due to mattress or pillow preferences, and some maintenance issues (e.g., TV or phone problems, door latches, or weak Wi-Fi) are reported.

Related guest reviews

8

John S

Jun 19, 2025

·

Stayed 2 nights

Very friendly staff, and great location. The only issue we had is that our room had a strong musky scent. As the hotel sits on the river, this may be common, but I would think that the hotel could do something (eg de-humidifiers) to improve this situation l.

8

Thomas

Jun 18, 2025

·

Stayed 4 nights

The Hotel is in need of an overhaul, it is outdated and needs repairs. The towel rod in the bathroom was loose and fell when I hung the towel back on the rod after a shower. The paint on the walls needs a fresh coat, the shower grout needs to be replaced and the wood decor on the exterior soffit is hanging in ff the building and will fall at any minute. The staff is friendly and the views from our room were fantastic.

8

Margaret

Mar 22, 2025

·

Stayed 1 night

This is an old property. Given the rate, I expected a more comfortable and well-appointed room. The room had a new laminate floor and a decent bed, but the rest of the room felt like a budget hotel. And the bathroom was outdated.

10

Juanita

Jul 22, 2025

·

Stayed 4 nights

Awesome location. Next to river walk and walking distance to downtown. Staff were very friendly and helpful. Complimentary breakfast was good. Room was very clean but could be updated. It had a refrigerator but no microwave.

4

eva

Jun 30, 2024

·

Stayed 2 nights

Room is kind of tight, i wish theres a table inside the room.

10

Laura

Aug 9, 2023

·

Stayed 1 night

We had an excellent view of the river and battleship North Carolina from our room. Bed was not comfortable. No shower curtain. Quiet room. Water dripping from ceiling. Helpful staff. Excellent location for downtown Wilmington.

8

Thomas

Sep 1, 2024

·

Stayed 1 night

Good location by the river. We had a river view room and it was well worth the extra cost. Breakfast was quite good, but the whole hotel, whilst very well maintained, could do with a little spruce up! The WiFi was unusable, as it constantly froze and dropped out, requiring to log in again. The river walk is very nice and had several waterfront dining options.

6

Dale

Jul 23, 2025

·

Stayed 1 night

Mattress was horrible, caved in the middle.

10

Martha

Apr 10, 2025

·

Stayed 5 nights

Room was comfortable with an excellent view of the river. Good location too for walking the town. Affordable parking rate too. All employees were very friendly and helpful! I would definitely recommend and we will be staying again.

8

James

Jun 23, 2025

·

Stayed 1 night

Good visit. Elevator was out while we were there and had to walk up several flights. The door to the room did not latch and therefore the room could also not be locked. Discovered this after sleeping overnight. Door open outside to balcony so this made us feel unsafe in retrospect. River view and location were great tho!

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Service

Service is frequently praised as friendly, welcoming, and accommodating, with staff helping with early check-ins and issues. A few guests mention communication or billing missteps.

Related guest reviews

8

Barbara

Nov 6, 2023

·

Stayed 1 night

Pat yourselves on the back! I arrived in Wilmington at 4 pm. It took me over 30 minutes to locate the hotel. No signs, gps gave poor directions. I had a 5 pm commitment. My check in went smooth, once the people in front moved on. Both had used Booking and were charged more than Booking quoted them. Then we all were told that there was a $13 parking fee. None of us knew this ahead of time. Very small parking area. Staff at the front desk had to keep getting managers to deal with them problems. Made me miss my event that cost me $75. I finally got to my room, dumped my stuff and changed. When I asked for directions to the venue, no one could tell me much. I finally arrived at the venue after it ended. My room was warm until I changed the AC. It was ok, beautiful view , no microwave in the room, only a fridg. But I slept well. Breakfast was wonderful, the lady is charge was very friendly and helpful to everyone! The food was excellent! When I returned to my room, I was locked out, 1 hour before check out. Their system hadn't been updated for DST. I'd rate the hotel a 10, but the front s desk staff needs more training. Their policies need to be revised! That part I'd rate a 5.

8

Amy

Aug 12, 2025

·

Stayed 3 nights

Overall our experience was great, but we did have a few complaints. When we arrived, we noticed the shower hadn’t been cleaned so we immediately ask the front desk staff if they could ask housekeeping to do that for us. No one ever showed up during our stay which was frustrating as an unclean shower isn’t ok. They also charged us extra fees that we weren’t expecting and the lady didn’t explain them before charging our card. Before leaving, they tried to charge those extra fees again, but they were quick to fix that as we told them we’d already been charged. Other than those things, we did enjoy our stay as it was very quite and we felt safe there.

10

Tom

Oct 22, 2024

·

Stayed 2 nights

The hotel staff were excellent. Each person greeted us kindly each and every time we passed. They helped us out and were exceptionally professional and helpful.

10

pamela

May 6, 2025

·

Stayed 1 night

Ant that took our reservations was very helpful and pleasant. Even got us checked in early so we could get to a very special event. Thanks again Miss Ant your truly the best...

10

Anita

Sep 3, 2024

·

Stayed 3 nights

I come to Wilmington once a year and always stay at this property. The staff is always friendly and courteous, the property and rooms are always clean and it is located right on the river. There is shopping, lots of restaurants and great night life on the weekends. I always love my visits here.

10

Mike

May 25, 2025

·

Stayed 2 nights

Very helpful staff and a great location on the river.

10

Carole

Jul 26, 2025

·

Stayed 1 night

Older property but clean and in a great location. Customer service very responsive.

10

Adreyana

Sep 8, 2025

·

Stayed 2 nights

I enjoyed my stay there , the workers in lobby are very helpful and friendly I did stumble across one of the front desk clerks saying me sitting on bench smoking made her look dumb which I had no problem with moving around but clerk was clocking out of work to leave so I’m not sure exactly what happened but other than that all the ladies individually were GREAT and I would definitely recommend them to people , great breakfast area , enough lounge carts , great snacks area along with alcohol all that’s missing is tobacco products,

10

Elizabeth

Oct 12, 2025

·

Stayed 2 nights

Location was perfect and staff was friendly.

10

Autumn

Aug 10, 2025

·

Stayed 1 night

Mrs Ant at the front desk was amazing and helped me get situated after a long flight! thank you for being so friendly and accommodating for me! also the overnight worker on 8/9 @ 1am was wonderful as well, but i missed her name!

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Location

Exceptionally convenient riverfront setting on the Riverwalk, walkable to downtown restaurants, the convention center, and Live Oak Pavilion, with views of the USS North Carolina.

Related guest reviews

10

David

Aug 26, 2025

·

Stayed 2 nights

Great location and beautiful view of the Cape Fear River from the room. Hotel had direct access to the boardwalk which was only a short 1/2 mile away to the Riverwalk. Also, the hotel was next to the ACL Railroad Museum which I visited. Only issue was parking was $15 per night. But the hotel is within walking distance of all downtown attractions so we just kept the car parked. Breakfast was good.

10

shannon

May 6, 2025

·

Stayed 1 night

Extremely great location. We could walk to everything!

10

Judith

Aug 27, 2025

·

Stayed 1 night

Well kept, clean and quiet. This property is on the Riverwalk, close to the convention center and a great value.

10

Lynda A

May 1, 2025

·

Stayed 1 night

One night stopover enroute to Savannah. Nice location within easy walking of Riverwalk.

8

patricia

Mar 23, 2025

·

Stayed 2 nights

This property is located directly on the riverwalk and so convenient to everything in the charming historic district. It looks like an attempt was made to update the accommodations with flooring and linens but fell short somewhere when it comes to the bathrooms. (the walk-in shower had plenty of hot water and an updated rain shower head but the condition of the grout within the shower had it "floating" around while you were showering. The bed and pillows were amazing...the towels plentiful and fluffy - but perhaps the best part beside the location was the gracious staff - which to me is so important to my feeling secure and comfortable when I travel. Someone had said parking was an issue - I did not find that to be so on this trip unless it is the time of year. I also felt it was a secure location and paying a nominal extra fee for parking is usually expected in a large city.

10

Lisa

Sep 23, 2025

·

Stayed 1 night

loved the view of the riverfront walkway and easy access to concert venue. would definitely stay again!

8

Caroline

Sep 24, 2025

·

Stayed 1 night

Loved this location. Can walk to everywhere. Wake up to a view of the river. Breakfast was eh but everything else was great

10

Lynn

Oct 21, 2024

·

Stayed 1 night

Great view and proximity to venue!

10

Mike

May 25, 2025

·

Stayed 2 nights

Very helpful staff and a great location on the river.

10

Martha

Apr 10, 2025

·

Stayed 5 nights

Room was comfortable with an excellent view of the river. Good location too for walking the town. Affordable parking rate too. All employees were very friendly and helpful! I would definitely recommend and we will be staying again.

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Dining

Breakfast is generally well liked, with hot items and waffles and a standout attendant, though the breakfast room can feel small or crowded and quality varies occasionally.

Related guest reviews

6

Liana

Oct 26, 2023

·

Stayed 1 night

Cleanliness in our room was just ok,the problem was the breakfast room,which was very small, crowded and unkept.

10

Maria

Sep 19, 2023

·

Stayed 1 night

Our room faced the river and had a lovely and peaceful view. The hotel is on the river walk within an easy walk to restaurants, shops, the historic district, etc. The breakfast was plentiful and varied (the coffee is good) The staff was welcoming and accommodating.

10

Ann

Aug 15, 2025

·

Stayed 1 night

Nice clean room with a great view of the River. Bed and as comfortable and shower refreshing. Free breakfast was nice with yogurt and waffles. Staff super friendly.

10

terri

Aug 17, 2025

·

Stayed 1 night

The rooms were very clean. Staff was very friendly. They have a great coffee cappuccino machine in the lobby but also regular coffee which was nice. Right on the board walk and walking distance to go shopping. Great stay! Oh I really loved the shampoo which normally is no good at hotels.

8

Kim

Jun 1, 2024

·

Stayed 1 night

Nice hotel with excellent view of river and battle ship. Very friendly staff. Only negative was the free breakfast. Eggs and potatoes were awful.

10

Kevin

Nov 25, 2025

·

Stayed 2 nights

Waterfront room can't be beat. Breakfast was great!

8

Joshua

Nov 13, 2025

·

Stayed 1 night

Very professional staff. Room was updated and the provided breakfast was great.

10

Dawn

Dec 25, 2024

·

Stayed 3 nights

It's wonderful and convenient to stay on the Riverwalk. The hotel is clean but a bit dated. The staff are extremely pleasant and helpful. The daily breakfast buffet is great. Several hot choices, waffle makers and typical morning food. I think the $15 per day parking charge is ridiculous.

10

rhonda

Apr 14, 2024

·

Stayed 1 night

This hotel is in a great location. Right on the Riverwalk. The Riverwalk was not what we expected. It was not nearly as nice, but that has nothing to do with the hotel. Unfortunately, the TV in the room works with a ton of channels, but there’s no way to, select the channel you want you have to scroll through all of the channels. In other words, we couldn’t find the channels we were looking for. The breakfast was great

8

Tammy

Feb 13, 2023

·

Stayed 1 night

The view was great! Nice view of the riverfront and access to the Riverwalk was perfect! The breakfast was as expected and well replenished. The size of the breakfast room is very small, so gets crowded quickly, but all needs were available. Room was clean, beds were very comfortable. Pet friendly, and our first time taking our dog to a hotel. It was better than what we expected a pet friendly hotel to be like, as we are very picky and clean people. I didn't hear or have any negative encounters with other pets. Will definitely come again. Such a great location!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $251	10 $255
11 $156	12 $156	13 $159	14 $224	15 $264	16 $301	17 $292
18 $133	19 $129	20 $132	21 $142	22 $187	23 $269	24 $265
25 $104	26 $114	27 $217	28 $276	29 $228	30 $143	31 $149

Su	Mo	Tu	We	Th	Fr	Sa
1 $131	2 $127	3 $169	4 $188	5 $185	6 $239	7 $239
8 $131	9 $179	10 $182	11 $180	12 $179	13 $235	14 $270
15 $180	16 $179	17 $180	18 $180	19 $180	20 $225	21 $225
22 $180	23 $180	24 $180	25 $180	26 $179	27 $225	28 $224
29 $181	30 $180

Best Western Plus Coastline Inn

Prices for Best Western Plus Coastline Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible (View)

Standard Room, 1 Queen Bed, Accessible (Walk-In Shower)

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed (With Sofabed)

Guest reviews of Best Western Plus Coastline Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Coastline Inn

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