Is parking available at the property?

Free self-parking is available on-site, with additional off-street parking options. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The cost ranges from approximately USD 7 to 14 for adults and children.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per pet, which may vary based on the length of stay. A pet deposit of USD 75.00 is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 16:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. There are also wheelchair-accessible paths and a fitness center.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district, within a 10-minute drive of Texas Tech University and West End Center. It is approximately 1.4 miles from Ballet Lubbock and 1.7 miles from Water Rampage. Public transport options may be available nearby.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain minimum age, which is not specified.

Hilton Garden Inn Lubbock - Comfortable Stay

Average nightly price at Hilton Garden Inn Lubbock by month, last 12 months (USD)
Month	Average price
January	$109
February	$126
March	$133
April	$153
May	$158
June	$138
July	$123
August	$145
September	$159
October	$133
November	$125
December	$125

What guests think

Hilton Garden Inn Lubbock earns strong praise for friendly service, clean, modern rooms, and a convenient location near restaurants and shops, with an on-site restaurant/bar and practical touches like guest laundry that many travelers appreciated.

Several reviews report inconsistent bathroom upkeep—mold, worn tubs, or drainage issues—and note that the pool is often closed or disappointing. Breakfast and dinner get frequent compliments, but breakfast is typically not included and can feel pricey, and the restaurant/bar has occasionally closed unexpectedly. Rooms are generally spacious and modern, though some found mattresses overly firm and noted occasional noise or Wi‑Fi/TV problems. Overall, expect friendly service and solid amenities, but confirm pool status and breakfast pricing if those matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern common areas with a bar/restaurant, ample parking, a solid fitness center, and convenient free guest laundry; the property is pet friendly. Recurring downsides include the pool being closed or overly chlorinated and occasional shortage of luggage carts.

Related guest reviews

10

Sharon

Jul 3, 2024

·

Stayed 1 night

Very well appointed, with comfortable, attractive common areas inside and out -- attractive sitting area with firepit in front of hotel.

6

Kristy

Oct 13, 2023

·

Stayed 1 night

The swimming pool could definitely use a scrubbing, along the walls of the pool, the bottom of the pool, and the waterfalls don’t work, barely any water coming out of them. This is an indoor pool. In the hotel room, in the bathroom, you could tell the glass shower doors had soap scum on them. We ate breakfast, the food we oredered was cooked to order was great, except I got brought, hard cold toast. The butter wouldn’t melt on it. I got an apology, but not another one, and by the time I ate everything, there was no point. Other than those things it was ok, I’ve stayed in Hilton garden inn’s before, and seen better, as far as cleanliness.

10

Stephanie

Jun 18, 2025

·

Stayed 2 nights

Just wish there was a pool.

2

Derick

Jun 9, 2025

·

Stayed 2 nights

false advertisement on the pool access poor customer service the maid service did not give me new towels

10

Theresa

Aug 12, 2024

·

Stayed 1 night

Wonderful stay, pet friendly, will stay again!

10

Mary

Jul 7, 2024

·

Stayed 1 night

The pol had too much chlorine

6

Sean

Jan 7, 2026

·

Stayed 2 nights

Mixed Feelings at a Beautiful Property I recently stayed at this hotel, and while there were some standout highlights, a few communication hiccups kept it from being a perfect five-star experience. The Highlights: Aesthetics & Amenities The first thing you notice is how beautiful the lobby area is. It sets a great tone the moment you walk in. While I was disappointed to find there was no pool or whirlpool, the hotel made up for it with other practical features: • Fitness Center: Well-maintained and a great addition for staying active. • Guest Laundry: Having access to washing machines was a huge plus for a longer stay. • Food & Drink: They have a fantastic selection of beer, wine, and snacks available. • Breakfast: Truly impressive! The quality was much higher than your standard hotel fare. The Hiccups: Check-out & Communication I did run into a bit of frustration during check-out. Because I booked through a third-party website, the system made the process difficult. However, I want to give a shout-out to the staff. They were incredibly attentive and resolved the issue quickly. Their willingness to help through the technical glitch was much appreciated. The Dealbreaker: The Fire Alarm Test The biggest downside was a fire alarm test that occurred right when I was heading to sleep. Apparently, other guests had been notified, but I was never told. It was quite a jarring experience when you’re trying to rest.

10

Tera

Aug 8, 2025

·

Stayed 3 nights

Came into town for a funeral & had a bad Airbnb experience, so booked this hotel 10min before I showed up. Staff was so friendly when I checked in & every time I saw them. Hotel was clean & had everything I needed, including free guest laundry, which was so helpful after driving for 5 days & having to leave my Airbnb because it was dirty.

8

Vicki

Oct 13, 2024

·

Stayed 1 night

Very nice new facility. I was traveling alone and it would have been nice to have a cart to take my luggage to my room. Supposedly they had 3 that couldn’t be found while I was there. Installation between rooms could have been better. I was awakened at 6:30AM with T.V. Next door. Room was very nice but mattress was not ver comfortable. Kinda was sunken on side.

8

Melissa

Apr 14, 2025

·

Stayed 2 nights

Son’s birthday weekend spending time with granddaughter. We were pleased with the hotel overall, saddened that the pool was closed. The staff said it had been closed for the past 7 months! Disappointed granddaughter as she loves to swim.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean, but bathroom cleanliness is inconsistent. Repeated reports mention mold or grime in showers/tubs, worn fixtures, odors, and corner/detail cleaning misses.

Related guest reviews

6

Leslie

Sep 2, 2025

·

Stayed 1 night

Check-in went quickly, entering the room was easy, and the room was okay. The bed was overly firm, sleeping on the floor may have been more comfortable. The shower was the only cleanliness concern, clearly having mold in the corners/edges.

10

Kristina

May 31, 2024

·

Stayed 1 night

Very clean Motel. All the staff were extremely friendly. Definitely will be my first choice of Motels to stay at in Lubbock from now on.

4

Steve

Feb 25, 2024

·

Stayed 1 night

Bathroom was gross - dirty floor, hair on the counter, shower curtain was filthy.

4

Melissa

Nov 30, 2025

·

Stayed 1 night

Tub was dirty. bathroom had weird smell. Blanket had blood stain. front desk was supposed to call back to find a new room and never called back.

10

Madison

Sep 5, 2025

·

Stayed 1 night

Beautiful hotel, very quiet and clean

10

Brenda Herrera

Jan 25, 2025

·

Stayed 1 night

It was nice and clean, very good service.

6

Jeremy

Oct 16, 2025

·

Stayed 2 nights

Staff was friendly and helpful. Many broken tiles on bathroom floor, tub floor was dirty and carpet had a stench.

6

Elizabeth

Aug 16, 2025

·

Stayed 2 nights

Location was excellent, and the staff was very friendly. My room had a weird smell though, and the bathroom shower needed a deep cleaning or updating.

8

Tiffany

Jul 28, 2024

·

Stayed 3 nights

Staff was amazing. The property was very nice in the common areas. Loved the bar and outdoor seating areas. Breakfast is not worth the price, definitely eat off property. My only complaint was the bathroom. I will admit I'm picky in this area, but it was not pleasant to see the residue around the toilet, dirt in the corners of the floor, dingy yellow tub, and the moldy corners in the shower. With cleaner and updated bathrooms, I'd be more than happy to stay here again on our next visit.

10

Veronica

Aug 17, 2024

·

Stayed 1 night

Always super clean and comfortable beds

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern, and quiet. Several guests noted firm or uneven mattresses, occasional noise from other rooms or AC, and a few Wi‑Fi/TV issues.

Related guest reviews

6

Jessica

Jun 6, 2024

·

Stayed 3 nights

No WiFi for several days. Was not made aware when checking in.

6

James

Apr 24, 2025

·

Stayed 1 night

I was not able to get internet access. The coffee in the lobby was terrible. Couldn’t drink it. Tasted like the urns needed to be cleaned. The coffee maker in the room looked too dirty to use.

10

Jerry

Feb 6, 2023

·

Stayed 2 nights

Pillows for the bed could have been better. Very flat almost like my head was on the pillow case not a pillow.

6

Leslie

Sep 2, 2025

·

Stayed 1 night

Check-in went quickly, entering the room was easy, and the room was okay. The bed was overly firm, sleeping on the floor may have been more comfortable. The shower was the only cleanliness concern, clearly having mold in the corners/edges.

10

Brian

Sep 15, 2025

·

Stayed 1 night

Great stay with great staff! Spacious rooms!

4

Timothy

Mar 23, 2025

·

Stayed 1 night

Hard bed - not comfortable for us.

8

Wendy

Sep 12, 2023

·

Stayed 1 night

Nice hotel grounds and amenities. The only reason I gave a 4 instead of a 5 is the mattress was a taco.

10

James

Oct 28, 2025

·

Stayed 1 night

Wonderful hotel! Exceeded our expectations by far! From check in to check out, everything was easy and great! Front desk was very welcoming and always helpful. Room was much bigger than expected, very clean and quiet. We booked the King room with kitchen and living room, was so worth it! Very spacious and nice setup with full size fridge, sink and counter area and table with seats. Exactly what we needed and more. It was also nice that the bedroom was separate with its own door. We didn’t try the food or bar but looked nice as well. Great hotel, definitely recommend and will stay again when in Lubbock.

6

Cheryl

Oct 9, 2025

·

Stayed 2 nights

Stay in this hotel often for medical visits. Generally great rooms and pleasant staff. This time our room was not up to the standards we expect of this hotel. Carpet had spots on it, the bathroom wall paper was peeling and discoloration on the tiles. Queen size beds seemed more like doubles and were very uncomfortable. We will continue to stay in this hotel just not this room, which we requested due to roll in shower and close proximity to front desk.

8

Vicki

Oct 13, 2024

·

Stayed 1 night

Very nice new facility. I was traveling alone and it would have been nice to have a cart to take my luggage to my room. Supposedly they had 3 that couldn’t be found while I was there. Installation between rooms could have been better. I was awakened at 6:30AM with T.V. Next door. Room was very nice but mattress was not ver comfortable. Kinda was sunken on side.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and professional across the hotel and restaurant/bar. A few reviews cite communication or responsiveness lapses (missed callbacks, DND ignored, overbooking, limited front desk coverage).

Related guest reviews

10

EMILIANA

Oct 17, 2025

·

Stayed 1 night

Front desk was extremely kind and accommodating

10

Cynthia

Jul 14, 2025

·

Stayed 1 night

The best Hilton we've stayed in. Service was exceptional. It was new and very pretty. The food in the restaurant was excellent. We will stay there again!

10

Luz

Oct 3, 2025

·

Stayed 2 nights

The staff was so welcoming and helpful. I highly recommend. I used the fitness center twice and it was also spotless and well maintained

10

Megan

Feb 21, 2023

·

Stayed 1 night

The waiter this morning for breakfast was awesome!!! He made sure I had reg fresh coffee that was just brewed and overall had such a great attitude that it lifted my spirits! Check in was easy check out even easier!!

10

Stanley

May 31, 2023

·

Stayed 1 night

The young man at the front desk was excellent. He had to work a double shift but he was still working hard and being congenial the next morning. Clean hotel, clean and safe (looking) area. The hotel was booked so it was really tough to find a parking space, but they were booked solid. I’d definitely stay there again.

4

Melissa

Nov 30, 2025

·

Stayed 1 night

Tub was dirty. bathroom had weird smell. Blanket had blood stain. front desk was supposed to call back to find a new room and never called back.

6

Jamison

Aug 17, 2025

·

Stayed 3 nights

Good: Friendly staff. Plenty of parking. Lots of channels on TV. On site restaurant. Front desk always has a smile. Decent pillows for a Hilton range hotel. Bad: showers weak even for water saving models; room fridge cool not cold; maid service only every other day; restaurant does breakfast and dinner, but not lunch or room service; scratchy towels Ugly: noisy AC but couldn't fix or move me for a day, then the next morning maintenance tried to open the door to fix it even with the Do-Not-Disturb sign on the door. Luckily I had the bar lock on it. Thought it was a freak thing or an AC contractor who didn't know, but then later the maid service cleaned my room mid-day (on a no clean day anyway) when I had left for a bit with the Do-Not-Disturb sign left on the door too.

10

Michelle

Jan 1, 2024

·

Stayed 1 night

Awesome hotel after a long day of driving. Staff was super nice and the place is sparkling and new. The manager even comped us breakfast which we are looking forward to. Great stay!

10

Brian

Jul 31, 2025

·

Stayed 1 night

Matt provided excellent service during the check-in process, demonstrating politeness, professionalism, and a friendly demeanor. The room was clean and featured modern amenities, while the lobby created an inviting atmosphere. Overall, the experience was positive, and I would consider staying here again.

10

cris

Sep 5, 2023

·

Stayed 1 night

From the check in clerk - to the housekeeper help to the breakfast waitress and chef to the lobby attendant, to the check out clerk - EVERY SINGLE PERSON GREETED US AND TRULY SEEMED SINCERE in wanting our stay to be the best. I've only seen this excellence in service at a 5 star hotel in Capetown, South Africa. Whoever that GM is needs to be commended on staff training.

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AI-generated summary based on recent guest reviews

Location

Convenient location near restaurants, shops, and major roads; several guests say it’s a short drive to Texas Tech. A few felt it’s off the beaten path or not as close to campus as expected.

Related guest reviews

8

Kim

Feb 19, 2024

·

Stayed 4 nights

Great location. Close to restaurants and stores. Easy parking and in close proximity to Texas Tech University.

8

john

Dec 19, 2024

·

Stayed 2 nights

Area was very nice and conveniently located near shopping.

10

Abby

Feb 24, 2025

·

Stayed 1 night

Very nice hotel and lots of areas to shop, grab a bite to eat, and a couple of gas stations nearby. The hotel is near a Main Event (bowling alley/arcade place) so it’s great for a family that has children or young adults who want to have fun. There is also a mall a few miles away if you feel like shopping around the area. The hotel itself is beautiful and quaint. The interior design is lovely. The room I stayed in was perfect for me and my friend during our stay. Everything was clean and smelled great walking in. There’s a free washer and dryer area for guests who plan to stay for more than a week. The pool was unfortunately closed but it was okay since the weather was a bit cold during our stay. Would definitely recommend this hotel to people I know who plan to visit Lubbock. Will come back to this hotel whenever I’m in the area again.

4

Elizabeth

Oct 7, 2025

·

Stayed 1 night

I was told this property was near the Texas Tech campus and it was not. I should not have to fact check when told that close to campus Frustrating

10

John

Sep 14, 2024

·

Stayed 1 night

Quick ck in.....clean . Many places to eat around it

10

Alejandro

Apr 28, 2024

·

Stayed 1 night

Very nice and clean hotel, staff was friendly and accommodating, location is good too as there are retail stores and plenty of restaurants to choose from.

10

Felipe

Apr 30, 2024

·

Stayed 1 night

Room was clean and the bed was comfy. Location is perfect. Walking distance to entertainment and food.

10

Laura

Aug 31, 2025

·

Stayed 2 nights

Sam’s is literally just around the corner along with Saltgrass Steakhouse, Party City, Main Event and much more. Literally 7 minute drive to Tech. Great location, facilities and personnel were top notch!

10

Tricia

Dec 24, 2023

·

Stayed 2 nights

Location was great! Close to restaurants & shopping. The room was very clean, & comfy beds! The hallway is why I gave a 4, we stayed in the 2nd floor, not sure if there had been prior water damage, but the hallway floor was buckled in some areas. Other than that, great place to stay & quite

8

Brian

Sep 6, 2024

·

Stayed 1 night

I like the layout of this place. The staff is nice and the breakfast/bar area is neat! The location is off the beaten path but for access to things on the west side of town it’s perfect!

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AI-generated summary based on recent guest reviews

Dining

Breakfast and dinner receive many compliments for taste and quality, and the bar is popular. However, breakfast typically isn’t included and can feel expensive, and the restaurant/bar has occasionally been closed or limited.

Related guest reviews

10

Cynthia

Jul 14, 2025

·

Stayed 1 night

The best Hilton we've stayed in. Service was exceptional. It was new and very pretty. The food in the restaurant was excellent. We will stay there again!

2

Chris

Jun 16, 2025

·

Stayed 1 night

Probably the last Hilton I’ll stay in. They advertise a restaurant. Really?? Bar food. Bartender absolutely unfriendly. Disgusting.

6

Traci

Mar 27, 2023

·

Stayed 2 nights

I did my research before I booked. I had two criteria - location and onsite restaurant/bar - and this hotel fit both. The location was ideal (to my student's house) and close to some great restaurants. The hotel was very clean, very nice rooms, quality furnishings. I was happy with all that. My complaint is the restaurant/bar. My second night was on a Sunday night and I planned to stay in and eat/drink and watch a game on the tv in the lounge area. I went to eat at about 7:30 and whole area was dark/closed. Front desk told me they were down to one worker/bartender and decided to give them the night off. Happy for them, but not for me. Really disappointed. Yes I got in my car to go get food but my criteria #2 was not met. I won't be back.

10

Ronald

Jul 27, 2024

·

Stayed 1 night

Excellent! Clean, upscale beds and other furniture. Chef provided top knotch restaurant. Friendly staff.

6

Sean

Jan 7, 2026

·

Stayed 2 nights

Mixed Feelings at a Beautiful Property I recently stayed at this hotel, and while there were some standout highlights, a few communication hiccups kept it from being a perfect five-star experience. The Highlights: Aesthetics & Amenities The first thing you notice is how beautiful the lobby area is. It sets a great tone the moment you walk in. While I was disappointed to find there was no pool or whirlpool, the hotel made up for it with other practical features: • Fitness Center: Well-maintained and a great addition for staying active. • Guest Laundry: Having access to washing machines was a huge plus for a longer stay. • Food & Drink: They have a fantastic selection of beer, wine, and snacks available. • Breakfast: Truly impressive! The quality was much higher than your standard hotel fare. The Hiccups: Check-out & Communication I did run into a bit of frustration during check-out. Because I booked through a third-party website, the system made the process difficult. However, I want to give a shout-out to the staff. They were incredibly attentive and resolved the issue quickly. Their willingness to help through the technical glitch was much appreciated. The Dealbreaker: The Fire Alarm Test The biggest downside was a fire alarm test that occurred right when I was heading to sleep. Apparently, other guests had been notified, but I was never told. It was quite a jarring experience when you’re trying to rest.

10

Chelsea

May 11, 2025

·

Stayed 1 night

Perfect hotel stay for a quick trip. Staff was friendly and the room was perfectly clean! The store in the lobby was well stocked and had lots of options. Breakfast was so good!

10

Amberly

Aug 19, 2025

·

Stayed 1 night

The buffet breakfast was a cut above the rest! When I pass through again, I am staying here!!

6

Timothy

May 4, 2023

·

Stayed 3 nights

I checked in on Sunday and was unaware of their kitchen no longer being open on Sunday evenings. I was grateful they had sandwiches premade in the lobby. Tuesday night, upon coming in from a very long day, the kitchen was closed due to a software issue. Again, I grabbed a premade sandwich and went to my room. One of the reasons I frequent this place is the food service. It is consistently good and without surprise. I typically work 12 hour days and then work longer with a good dinner in the lobby. This time, it did not happen. I like this place. I hope this is not a trend.

10

Julie

Jul 18, 2025

·

Stayed 1 night

Check-in was simple. Room was nice and comfortable. Waitress at restaurant in evening was amazing as she was handling it all on her own.

4

Fred

Mar 2, 2025

·

Stayed 1 night

Worst breakfast I have EVER had at a Hilton Hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $115	2 $125	3 $163	4 $157	5 $137	6	7 $357
8 $112	9 $115	10 $146	11 $122	12 $104	13 $121	14 $147
15 $111	16 $137	17 $170	18 $154	19 $111	20 $142	21 $122
22 $112	23 $112	24 $134	25	26 $259	27 $287	28 $288
29 $112	30 $112

Hilton Garden Inn Lubbock

Prices for Hilton Garden Inn Lubbock

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Junior Suite, 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Hilton Garden Inn Lubbock

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Lubbock

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $135	23 $178	24 $185
25 $139	26 $151	27 $156	28 $131	29 $126	30	31 $305