Is parking available at the property?

Yes, parking is available on-site and is free for guests.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:30 AM for a fee ranging from approximately USD 3 to 15 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is located next to a golf course, just steps from the Ohio River Valley and Mountaineer Casino. It is 0.6 miles from Mountaineer Racetrack and 3.7 miles from Clarke Athletic Field.

Does the property have a swimming pool?

Yes, there are both indoor and outdoor heated pools available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Mountaineer Casino Resort in New Cumberland

Average nightly price at Mountaineer Casino Resort by month, last 12 months (USD)
Month	Average price
January	$115
February	$114
March	$111
April	$111
May	$136
June	$121
July	$125
August	$125
September	$127
October	$138
November	$130
December	$123

What guests think

At Mountaineer Casino Resort, travellers praise the convenient on-site casino, generally clean, comfortable rooms, and friendly staff, but repeatedly note dated decor, limited dining hours, occasional cleanliness lapses, smoke odors, and uneven service or check-in policies.

Some guests report highway or hallway noise, firm mattresses, loud air-conditioners, and scant in-room charging or microwaves. Pool and spa availability varies, with reports of indoor pool closures, chilly water, and limited spa hours. Expect a straightforward casino stay with basic rooms and variable amenities, best for travellers prioritising gaming convenience over a full-service resort experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests like the pool and hot tub areas and the on-site casino, but report periodic indoor-pool closures or cold water, limited spa hours, no elevator access to some rooms, and gaps such as no laundry or an upstairs bar.

Related guest reviews

6

JON

Sep 29, 2025

·

Stayed 1 night

Nice hotel but the upstairs portion of the casino could use a Bar.

6

Austin

Apr 13, 2025

·

Stayed 2 nights

They absolutely NO late check out, so 11 am they knock on the door. It's really really expensive for what you get. Weekends are hectic since it's a casino ( the normal headaches of gamblers, alcohol and noise. Plus friday an sat the parking is a night mare. No laundry options. No breakfast like they advertise. You can go to casino part and buy a breakfast though. Staff is friendly. Bed was ok Plenty of extremely hot water

8

Chad

Nov 15, 2025

·

Stayed 1 night

Indoor pool was closed

8

Katie

Jan 25, 2023

·

Stayed 1 night

The "heated" pool was ice cold. Uncomfortable.

6

Amanda

Apr 17, 2024

·

Stayed 1 night

I was very disappointed that no coffee was available anywhere in the morning, i drank the coffee in my room the night before, therefore expected coffee available in the lobby in the morning, since the only restaurant that serves coffee doesn't open until 7am. I was also disappointed that the spa was not open during the week as i took my mother and was going to surprise her with a facial treatment, why can't someone be on-call? Seems like only the people that book on weekends get the better experience. Restaurant hours are very inconvenient. On a positive note the staff at the bar was very friendly, and the room was very clean! I will come back, as i do like this venue,

8

Lisa

Apr 18, 2023

·

Stayed 1 night

Its a casino, plenty of games and the spa is the real gem Cindy and Rhonda are amazing

8

Pamela

Oct 9, 2025

·

Stayed 1 night

There was no elevator to the 2nd floor and you had to walk in a stairwell to get there and carry your luggage.

10

Kenneth

Dec 25, 2023

·

Stayed 1 night

Large facility and property. Good for walking or jogging outdoors. Nice pool and whirlpool area. Parking easy and casino very clean and roomy.

2

Amy

Apr 17, 2023

·

Stayed 1 night

Room was in the “Lodge” and smelled horrible upon arrival. After turning on a/c, smell dissipated. Went to pool with my children (13 & 6). Pool and hot tub were dirty, foamy and cloudy. Chemistry was definitely off. Went back to room to wash off the pool water, no hot water. My daughter ended up taking a lukewarm bath since she has the most sensitive skin. I ended up with a rash on my legs and stomach. Went down to Big Al’s to getvthe kids a pizza. It was after 11pm, so this was the only place open anywhere nearby. That definitely showed. The queue was all the way down the hallway. It took over an hour to get a $20 mediocre pizza. The only positive I can give for this place is the bed was not uncomfortable. For the cost of this room, I would have preferred to stay at the Holiday Inn Express down the street.

8

Randolf

Jul 2, 2025

·

Stayed 1 night

Outdoor pool excellent. Carpeting in hall and rooms a little dated

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Cleanliness

Cleanliness is inconsistent: some guests found rooms very clean, while others cited cobwebs, dust or dirty bathrooms, ants, and missed cleaning; a few issues were resolved after contacting staff.

Related guest reviews

10

Sue

Mar 9, 2025

·

Stayed 1 night

The heat inside the casino was hot! Our particular room wasn’t cleaned very well. Chips under the end table and the blanket was put on with the tag at the top in my face. Other than that we enjoyed our 2 nights

6

Rachel

Jan 30, 2023

·

Stayed 1 night

Our room was clean at first glance but discovered cobwebs in the corner and broken furnishings.

2

Tommy

Jan 2, 2026

·

Stayed 1 night

The room had spider webs on the door way to patio, on the picture frames on the walls, back of toilet had dirt and dust droppings all over!! It was not clean at all!! For the amount of money that it cost one would think it would at least be clean

8

Charla

Oct 8, 2025

·

Stayed 1 night

Easy to get to. Right off highway. Food was pretty good. Room was spacious. Room was not entirely clean. But guest services took care of it right away ☺️

4

Sandra

Feb 4, 2024

·

Stayed 1 night

There were aunts all over the bathroom when we woke up in the mo Disgusting!

2

Ericka

Dec 30, 2024

·

Stayed 1 night

The bathroom in my room was filthy, they had to move me to another room and the bathroom was filthy as well. Housekeeper came in and cleaned but they just do not clean well. toilet had not been cleaned for months, and instead of using a disinfecting cleaner they used vinegar. would not recommend

10

Kelly

Dec 19, 2024

·

Stayed 1 night

Our room was spacious and very clean!

10

John

Dec 11, 2024

·

Stayed 1 night

Very clean and spacious room. All the staff are friendly and the whole place is maintained well.

2

Dallas

Apr 14, 2024

·

Stayed 1 night

The room for over $240 for one night was disgusting. Crumbs all in the mattress, hair on the sink and shower wall, yellow stains around the faucet and on the ceiling in the bathroom. Staff was accommodating to give us a new room but I would still never stay here again.

4

Gregg

Mar 30, 2025

·

Stayed 2 nights

Asked for a quiet room for a special occasion and they put us right across from the elevator. It was extremely loud with the guest traffic (being extremely loud late at night and early morning) and the constant elevator bells. Bathroom was disgusting, especially the toilet and shower. I feel like I should get a tetanus shot after staying there.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable, but many describe firm mattresses, loud HVAC, limited in-room charging/USB and no microwaves, dated furnishings, and occasional noise from highways or near elevators.

Related guest reviews

2

Gayle

Jul 7, 2025

·

Stayed 1 night

Not updated for electronics and tv only has basic cable capabilities with on demand channels. No USB ports in room for charging.

6

Pamela

Dec 24, 2024

·

Stayed 1 night

The hotel was very clean, just outdated and a bit shabby

8

David J

Oct 28, 2025

·

Stayed 2 nights

Room was good, not great. Glaring lights outside made a sound sleep difficult. Room faced the highway and at 1:00 AM a line of trucks (semi-trailer transport type) lasting about 40 minutes went by making a lot of noise. So, okay not great.

4

Gayle

Jul 9, 2025

·

Stayed 1 night

ROOM - No electronic capabilities. At the least a power strip with USB would have been nice. Very small TV. There was no ice on my floor and when I went downstairs to get ice, there was black slime floating in water in tray on bottom of ice machine. No microwave anywhere, not even in hall or vending area. Ran out of facial tissue 1st day. Set dirty towels outside door after 1st day and they didn't restock them. Had to call for more towels and they did bring them. CASINO - Nothing that would make me want to go there again.

4

Marylena

Feb 25, 2024

·

Stayed 1 night

Everything was great except the bed. We got the king suite and the bed was so hard it was like laying on the floor.

8

Cara

Jul 6, 2024

·

Stayed 1 night

Hotel room has a small refrigerator but no microwave. Was a little pricey as well.

6

Ben

Sep 24, 2025

·

Stayed 1 night

Room furniture needs updated, nicks and scratches everywhere it looked dated and tired. Air conditioner was very loud probably with a bad bearing and in need of replacement. Bathroom could use more light and detailed cleaning.

8

Susan

Feb 2, 2025

·

Stayed 1 night

Room was nice and clean but in need of updating. Bed was comfortable. Desk chair had a peeling cover and furniture had an old feel to it. Casino was convenient but the room was very quiet. Would stay again.

6

Connie

Oct 14, 2024

·

Stayed 1 night

Rooms are in desperate need of updating. Rooms were clean but old and not in good looking shape

4

Gregg

Mar 30, 2025

·

Stayed 2 nights

Asked for a quiet room for a special occasion and they put us right across from the elevator. It was extremely loud with the guest traffic (being extremely loud late at night and early morning) and the constant elevator bells. Bathroom was disgusting, especially the toilet and shower. I feel like I should get a tetanus shot after staying there.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many staff interactions are friendly and accommodating, but several reviews report rude or unhelpful front-desk encounters, long or inflexible check-in with extra fees, and uneven responsiveness.

Related guest reviews

8

Michele

Oct 19, 2024

·

Stayed 1 night

Front desk staff not very nice - slow check in

2

Clifford

Aug 26, 2025

·

Stayed 1 night

Very rude desk people

10

jeffery

Aug 17, 2025

·

Stayed 3 nights

The staff was wonderful.. we loved it

2

Russell

Aug 24, 2025

·

Stayed 1 night

Check in was horrible they told me if I didn’t like it leave. They were trying to overcharge me and I just wanted an explanation of the charges. They did not want to give me an explanation but eventually they did. Sat the keys on the counter and said nothing no direction on how to get to my room nothing. Room did not smell good.

10

Janay

Jan 5, 2025

·

Stayed 1 night

Tower room was clean and comfortable. Staff was very courteous.

4

Joe

Sep 20, 2025

·

Stayed 1 night

Lady at the front desk (night shift) was very poor mannered and lacked customer service.

4

Michael

Oct 6, 2023

·

Stayed 1 night

Many workers were very nice, polite and pleasant however we had a three bad experiences with two of the woman at the front desk. Very rude, abrupt and unhelpful.

10

Misty

Mar 22, 2025

·

Stayed 1 night

Excellent service from beginning to end

8

Lori

Jul 31, 2024

·

Stayed 2 nights

When we checked in at 3 the clerk was rude said$20 for early check in we denied she goes45 minutes to check in after the 45 minutes she goes it isn’t ready yet.

6

Heather

Mar 18, 2024

·

Stayed 1 night

Had to return to the desk 3 times for check in, after being told at 2:30 the room would be ready at 3 instead of 4. At 3:55 room still not available (after waiting in line for quite some time) and actually told to get back in line because a phone call could not be made until 4:00.

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AI-generated summary based on recent guest reviews

Location

Right off the highway and attached to the casino, but the surrounding area has few nearby restaurants or attractions.

Related guest reviews

10

Mark

Aug 3, 2024

·

Stayed 1 night

Convenient and good value for a Casino stay.

4

Jeffrey

Aug 28, 2024

·

Stayed 1 night

Facility location seemed bleak. Hotel looked much older than the pictures in ads. Check in staff was not friendly. I did not feel safe at this location. The room and floor I was on smelled like it had been smoked in.

6

mark

Oct 14, 2024

·

Stayed 2 nights

Older property, poor location and lack of restaurants both in the facility and the area. Only good for gambling.

8

Charla

Oct 8, 2025

·

Stayed 1 night

Easy to get to. Right off highway. Food was pretty good. Room was spacious. Room was not entirely clean. But guest services took care of it right away ☺️

10

TIM

Sep 12, 2024

·

Stayed 1 night

it was a great place to stop for the night as we continued our travels,

10

Donald L.

Jan 3, 2025

·

Stayed 1 night

The Mountaineer casino is located in an easily accessible area, and is clean, quiet, and modern.

8

amy

Feb 28, 2024

·

Stayed 1 night

Very clean, friendly staff. Rooms large in hotel (cant speak as to lodge). Drinks at bars reasonably priced as compared to other casinos in PA ans MD. Downside only 1 dining option on a monday night after 7. Surrounding area does not have any restaurants etc. Will definitrly go back.

8

Barbara

May 3, 2024

·

Stayed 1 night

Decent place to stay if you are coming to gamble.

10

Valerie

Sep 30, 2024

·

Stayed 1 night

It’s a nice place, just nothing else to do around there!

10

JANICE

Feb 27, 2024

·

Stayed 3 nights

Very convenient for the area In which I needed to stay. Great dining options.

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AI-generated summary based on recent guest reviews

Dining

Dining is limited, especially on weekdays, with early closures and times when only one venue is open; food quality is mixed, ranging from enjoyable meals at Gatsby's or Big Al's to complaints about poor or pricey options.

Related guest reviews

10

Heather

Aug 1, 2024

·

Stayed 1 night

Was a quiet place to sleep. Not many dining options during the week. For a casino, I would have thought more restaurants would have been open. Front desk was quick and efficient.

8

Jeffrey

Nov 14, 2024

·

Stayed 1 night

This was our first time staying at Mountaineer Casino. It was a nice experience. Had the wood fired pizza at Gatsby’s. Very good. The casino was very clean and did not have that smoky/stale beer smell. Good mix of older and newer machines. Had a little luck there as well. The restrooms actually had a pleasant smell, which is rare! The rooms are due for an update but couldn’t your own house use one too? Staff was nice as well. Will return !!

6

Keith

Nov 2, 2025

·

Stayed 2 nights

The room was O.K.. The staff was O.K.. The fact that I was unable to get anything other than finger food the entire stay was the problem. The restaurant was open one day.

2

Geneva

Aug 1, 2025

·

Stayed 2 nights

There were no food options...no food. Our room had cobwebs on the side of the air conditioner unit. The mattress needs replaced, and that's coming from our backs being stiff and sore. Worst 2 days I've ever spent! Will not go back!

10

robert

May 23, 2023

·

Stayed 1 night

We arrived at 7:00 it stated online that the restaurant bar was open until 10:00. Cleaned up and headed down to have dinner only to find that it was closed. Everything is closed. It is only 8:00 at night. No place to eat but pizza and subs. We were there for our anniversary and was hoping to have a nice relaxing dinner and a few drinks. Don't post a sign on the door that says open until 10:00 and then close at 8:00. Very disappointing

8

Rufus

Sep 25, 2025

·

Stayed 1 night

Only one restaurant open. Not much choice

8

Anthony

Feb 16, 2025

·

Stayed 1 night

Food was horrible and expensive no reason for Food to be not able to eat left pizza on table 24 dollars 🙃

8

Patricia

Oct 3, 2025

·

Stayed 1 night

Nice choice of restaurants. Didn’t appear there were any restaurants open early 6am, desk said Al’s was open at 4am but online it said they close at 4 and reopen at 7. That was dissappointing.

8

Cynthia

Jul 25, 2023

·

Stayed 1 night

Enjoyed this trip. Our only comment is that many of the restaurants have limited and inconvenient hours.

8

Frank

Aug 16, 2023

·

Stayed 2 nights

on a Monday stay you are limited to restaurants and Card tables. Other than that, it was a good stay for two days.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $128	2 $127	3 $127	4 $127	5 $134	6 $187	7 $187
8 $142	9 $141	10 $142	11 $141	12 $140	13 $202	14 $194
15 $141	16 $134	17 $146	18 $140	19 $146	20 $196	21 $198
22 $145	23 $146	24 $142	25 $174	26 $150	27 $204	28 $240
29 $148	30 $176

Mountaineer Casino Resort

Prices for Mountaineer Casino Resort

Monthly average prices

About this property

Location

Room options

Adapted Room with 2 Queen Beds

Hotel, 2 Queen Beds

Lodge, 1 King Bed

Lodge, 2 Queen Beds

Hotel, 1 King Bed

Adapted Room with King Bed

Adapted Room 2 Queen Beds and Roll in Shower

Guest reviews of Mountaineer Casino Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mountaineer Casino Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $149	21 $125	22 $127	23 $168	24 $183
25 $127	26 $127	27 $128	28 $127	29 $127	30 $168	31 $198