Name: Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG
Address: 15100 Beck Road, Plymouth, Michigan, United States of America, Plymouth, Michigan, US
Price range: $106–$393 per night
Rating: 8.73

What guests think

Across recent reviews, Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG is praised for clean, modern spaces, comfortable and spacious rooms, a convenient location near highways and dining, and a satisfying, varied complimentary breakfast.

Guests frequently highlight the pool, though some reported temperature or noise issues, and elevator outages occurred during certain stays. Service is largely friendly and efficient, but a few reviews cited rude interactions, a serious reservation mishandling, and inconsistent breakfast staffing or supplies. A handful noted comfort or upkeep concerns like low water pressure, loud HVAC, or very high beds, and access via a pothole-ridden drive. Expect a clean, comfortable stay with mostly reliable amenities and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is popular and generally well kept, but some guests mentioned cold water, loud echo, or maintenance issues (rough surfaces, high chlorine, occasional lack of towels). Elevator reliability was an issue on some stays; limited feedback on the gym was mixed.

Related guest reviews

10

Jolena

Sep 15, 2024

·

Stayed 2 nights

Overall the stay was great! Clean and nice staff. My only complaint is only one elevator worked and the one that did was slow. I would definitely recommend and come back.

2

Amanda

May 30, 2023

·

Stayed 3 nights

It was one of the worst places we have stayed. The pool had way to much chlorine in the pool. No towels in the pool area. No one ever answered the front desk phone. The door was closed to the breakfast area as my child tried to get a spoon.

8

Lorena

Jun 28, 2025

·

Stayed 1 night

Pool was beautiful.

10

Jennifer

May 11, 2024

·

Stayed 1 night

The best customer service, very clean, nice gym and the breakfast choices were excellent.

6

Carla

Aug 20, 2024

·

Stayed 4 nights

I recently stayed at this hotel as part of a group of 40 disabled athletes, all of whom requested ADA-compliant rooms. Unfortunately, the experience was marred by a significant issue: the elevator was broken when we arrived, and I was assigned a room on the third floor. As an above-knee amputee, I was expected to crutch up and down multiple flights of stairs each day, which caused me severe pain—especially challenging while I was competing for a spot on the women’s national parahockey team. Despite informing the staff, the elevator was never repaired during my entire three-day stay. This was incredibly distressing, as the lack of elevator access directly impacted my comfort and ability to perform at my best during the competition. On the positive side, the hotel was very clean, and the staff was friendly and accommodating, especially when it came to storing my wheelchair while I was in my room. However, the unresolved elevator situation overshadowed these positives. I hope the management addresses this issue promptly to prevent future guests from experiencing similar challenges.

6

Jill

Apr 22, 2024

·

Stayed 2 nights

The dining area was dirty. The tables need to be cleaned routinely during breakfast to allow others to sit and eat. Also, the pool area is beyond noisy. Adults cant even have a conversation with 3 kids in the pool because of the excessive echo. Please put up noisy reduction tiles! The pool is also very rough. We came home with cuts and abrasions on hands, feet, and knees, because the pool caused us to bleed. Unsanitary for all these people bleeding in the pool, and thru the hotel lobby because their feet have cuts. Please fix that in the pool.

8

Rebecca

May 9, 2025

·

Stayed 2 nights

The room was very clean and spacious The pool area was also very clean ,although it was tad too cold for my liking

10

Elizabeth

Apr 14, 2024

·

Stayed 2 nights

We stay at the Holiday Inn Express in Plymouth, MI when we visit our family. Always a courteous staff, especially housekeeping and kitchen staff. Very clean and comfortable rooms and a great location to dining and shopping. The pool is also great and outdoor area comfortable when the weather is warm. The warm breakfast is great and very substantial! Highly recommend!!

2

Terri

Jul 30, 2025

·

Stayed 2 nights

Great pool

8

James

Jul 9, 2025

·

Stayed 6 nights

The rooms need some work done to them. The fitness center needs attention. The beds were comfortable and the rooms were clean. The breakfast was very good.

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Cleanliness

Cleanliness is a frequent highlight across rooms and public areas. A few reports noted a dirty room, unclean breakfast tables, worn or damaged fixtures, musty odors, and an occasional missed housekeeping.

Related guest reviews

10

guruprasad

Sep 19, 2024

·

Stayed 1 night

Very clean and well maintained. Had a comfortable stay.

10

Susan

Sep 8, 2025

·

Stayed 2 nights

Room was super clean, linens and bedding looked new. Coffee from machines, very good. Breakfast was typical. I would stay here again. Thx

10

Wael

Jun 6, 2025

·

Stayed 2 nights

Pleased with how clean the room was and the staff were very friendly.

6

Jill

Apr 22, 2024

·

Stayed 2 nights

The dining area was dirty. The tables need to be cleaned routinely during breakfast to allow others to sit and eat. Also, the pool area is beyond noisy. Adults cant even have a conversation with 3 kids in the pool because of the excessive echo. Please put up noisy reduction tiles! The pool is also very rough. We came home with cuts and abrasions on hands, feet, and knees, because the pool caused us to bleed. Unsanitary for all these people bleeding in the pool, and thru the hotel lobby because their feet have cuts. Please fix that in the pool.

10

Karen

Nov 24, 2024

·

Stayed 1 night

The staff was excellent. The breakfast was very good and staff kept it fully stocked. Our room was clean and very quiet. The only issue I saw was cracked tiles and missing grout in the bathroom.

10

Lindsay

Sep 21, 2025

·

Stayed 1 night

Clean and modern and well kept

6

Jeffrey

Aug 7, 2025

·

Stayed 1 night

Great breakfast. Beautiful, spacious lobby. Unfortunately the room was quite dirty. Carpet and couch had stains all over it

10

MARTHA

Oct 21, 2023

·

Stayed 3 nights

Exceeded my expectations. Hotel was spotless, staff was excellent, breakfast was plentiful. Definitely recommend and will be staying again.

10

Kendra

Dec 26, 2024

·

Stayed 1 night

Big rooms. Very clean

10

Fatima

Apr 14, 2025

·

Stayed 2 nights

Clean hotel

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, spacious, and modern, with many guests sleeping well. Some experienced noise from other guests on busy nights or found bed height challenging.

Related guest reviews

10

Raymond

Jan 8, 2023

·

Stayed 1 night

Great place. Modern, New and great room.

10

Susan

Nov 30, 2024

·

Stayed 1 night

Nice place. Stay here when visiting family. Only issue was furnace very loud when it came on at night. Sounded like jet plane taking off. Room 315.

10

Richard

Jul 28, 2025

·

Stayed 2 nights

Nice design of common spaces and rooms.

10

Casey

May 24, 2025

·

Stayed 1 night

Cozy beds!

8

Susan

Nov 29, 2023

·

Stayed 2 nights

Our room was one of the handicapped accessible rooms and was very spacious. The shower was very generously sized and easily allowed my husband’s wheelchair to get to the shower bench. The only thing that was a challenge was how high off the ground the bed is. A bit difficult for both of us to get into and out of the bed.

8

Leon M.

Sep 5, 2023

·

Stayed 2 nights

First night which was a Saturday the noise level on our floor was out of control. It lasted all night. Sounded like a group drinking. Hotel was clean, nice breakfast, nice pool, nice area.

10

Kendra

Dec 26, 2024

·

Stayed 1 night

Big rooms. Very clean

10

Traci

Dec 23, 2022

·

Stayed 1 night

The room is very nice and spacious. Staff was very friendly. Just needs a hot tub.

10

Paula H

Mar 6, 2025

·

Stayed 2 nights

We stayed here for 2 nights with our adult daughter during a stay for a minor medical procedure. Our room was clean, spacious and comfortable. There were plenty of dining options nearby. We did not have the opportunity to try the breakfast. I would stay here again.

6

Dion

Sep 4, 2023

·

Stayed 3 nights

My stay was going great until they let a family of 10 (4 adults and 6 kids) move into the room next door. Extremely loud till 3am. I know they have a policy of how many can be in a room im just wondering why it wasnt followed.

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Service

Service is widely described as friendly and helpful, with smooth check-in and standout breakfast staff. However, a few reviews reported rude interactions, unreturned calls, and one serious reservation cancellation.

Related guest reviews

10

Traci

Jun 24, 2025

·

Stayed 1 night

The staff at check in were super nice and our room was very nice and clean we had a nice stay.

10

Kerry Wayne

Sep 12, 2024

·

Stayed 1 night

Front desk lady was wonderful. We arrived very late because of delayed flight. She had rooms ready and got us in quickly so we could sleep.

10

Wael

Jun 6, 2025

·

Stayed 2 nights

Pleased with how clean the room was and the staff were very friendly.

6

Mohammed

Jan 6, 2024

·

Stayed 2 nights

Well, the breakfast service was very bad. The person working the breakfast talks back to customers blaming them for getting to breakfast 15 min before close and that was his reason for not having egg omlettes. He talked back to me too. He seemed busy talking on the phone though. Also, there was no milk for the 2 nights we spent there. Kids could not have cereal, i had to go to the store to buy milk.

10

Kevin

Apr 15, 2024

·

Stayed 1 night

The receptionist, Diamond was absolutely amazing! Very friendly and nice. Is great at her job. I would definitely stay here again. Nice room, very clean hotel and breakfast was good.

2

John

Apr 7, 2025

·

Stayed 2 nights

This hotel twice canceled reservations for my daughter. She had called ahead to tell them that she would be arriving late. She arrived at 1:30 in the morning and they told her that they had given her room away and told her they canceled the reservation. There were no hotels nearby that had a room. She spent a night without a hotel room. Then, HOTELS.COM got involved the next day and made another reservation for the following night. Once she showed up to check in again the next day, they had once again canceled the reservation and given it away. They told me they had people that needed the room. So, in other words, having a confirmed reservation doesn’t matter. Even if you let them know that you will be arriving late. It’s a very unprofessional run operation. When I called at 2:00 in the morning to address my displeasure with how they treated my daughter, there were dogs parking in the background. It’s amazing that a national brand allows this to happen in one of their hotels.

10

bakul

Sep 26, 2023

·

Stayed 1 night

Great customer service

10

Roger

Feb 10, 2025

·

Stayed 2 nights

Great staff!

8

Stacy

Apr 22, 2024

·

Stayed 1 night

My room was 78 when I got in. I turned it to cool and thought it was cooling down and went out to dinner. Came back to 90 degrees. Front desk said it was motion detected and gets warmer when you leave. Tried telling me I was on the 3rd floor and heat rises. It was 90 degrees! Asked for new room and front desk was rude, unapologetic, and bothered by my request.

10

Anca

Jul 8, 2025

·

Stayed 2 nights

It was very clean! Great breakfast! Maria was the sweetest lady..she made us feel very welcomed and was very attentive to our needs! She did a great job with the food!

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Location

Convenient for Ann Arbor/Detroit and close to highways, dining, and shopping; many found it quiet and tucked off the main road. Access via a pothole-ridden drive was a repeated complaint; walkable options are limited.

Related guest reviews

10

COLLEEN

Jun 3, 2025

·

Stayed 2 nights

Everything was great the room, the staff, location, and the breakfast

10

Phil

May 8, 2025

·

Stayed 3 nights

Getting to the hotel off of Beck Rd is literally nearly impossible due to massive potholes. I am shocked these have not been filled in whether you’re trying to get to the Holiday Inn or even the McDonald’s in front of it. The actual hotel parking lot is fine.

10

Lonnie

Mar 2, 2025

·

Stayed 1 night

Clean and convenient

10

Wilver

Jul 16, 2023

·

Stayed 2 nights

Front desk was amazing. Food was great. Location is amazing close by to the highway gas station, and food.

8

Steven

Jul 22, 2023

·

Stayed 4 nights

Very nice hotel in a nice part of the Detroit metro area. Pretty easy drive to Greenfield Village and The Henry Ford and about 17 miles from Ann Arbor. But not many amenities within walking distance. Still, a good option if you want something safe and quiet.

10

laura

May 5, 2023

·

Stayed 2 nights

We enjoyed our stay at the Holiday inn! Location was convenient, we were 15 min away from Ann Arbor and 25 min away from Detroit. The staff was amazing , very friendly!

10

Rhonda

Sep 18, 2023

·

Stayed 1 night

Amazing. Clean. Great location.

10

Karoline

Jul 1, 2024

·

Stayed 3 nights

our stay was very nice, only concern was the pot holes in the driveway. although the roadway looked like a shared road with Mcdonalds… but that should be repaired

10

Mayela

Mar 21, 2023

·

Stayed 3 nights

The property was very clean and off the main road which provide quietness

10

Anuradha

Jul 14, 2024

·

Stayed 1 night

Close to where I needed to go

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Dining

Complimentary breakfast is frequently praised for variety and quality, with pancake or waffle options appreciated when available. Occasional issues included items or milk running out, equipment being down, and a dirty dining area or curt attendant.

Related guest reviews

8

Patricia

Dec 10, 2024

·

Stayed 3 nights

This was a great place to stay for a family wedding in Ann Arbor. We had 2 rooms, front staff was ok. Breakfast was good, waffle machine down the 2 mornings we were there, grand kids disappointed. However swimming pool nice. Would stay again when visiting family.

10

Karen

Nov 14, 2023

·

Stayed 2 nights

The room was updated and very clean. All of the workers were very friendly and helpful. Loved the pancake maker at breakfast.

10

Jennifer

May 11, 2024

·

Stayed 1 night

The best customer service, very clean, nice gym and the breakfast choices were excellent.

8

David

Nov 29, 2024

·

Stayed 2 nights

Excellent, modern, comfortable hotel. Terrible breakfast.

6

Jill

Apr 22, 2024

·

Stayed 2 nights

The dining area was dirty. The tables need to be cleaned routinely during breakfast to allow others to sit and eat. Also, the pool area is beyond noisy. Adults cant even have a conversation with 3 kids in the pool because of the excessive echo. Please put up noisy reduction tiles! The pool is also very rough. We came home with cuts and abrasions on hands, feet, and knees, because the pool caused us to bleed. Unsanitary for all these people bleeding in the pool, and thru the hotel lobby because their feet have cuts. Please fix that in the pool.

10

Nancy

Oct 25, 2025

·

Stayed 2 nights

Would love waffle maker

10

Karen

Nov 24, 2024

·

Stayed 1 night

The staff was excellent. The breakfast was very good and staff kept it fully stocked. Our room was clean and very quiet. The only issue I saw was cracked tiles and missing grout in the bathroom.

6

Mohammed

Jan 6, 2024

·

Stayed 2 nights

Well, the breakfast service was very bad. The person working the breakfast talks back to customers blaming them for getting to breakfast 15 min before close and that was his reason for not having egg omlettes. He talked back to me too. He seemed busy talking on the phone though. Also, there was no milk for the 2 nights we spent there. Kids could not have cereal, i had to go to the store to buy milk.

10

Helen

Aug 4, 2025

·

Stayed 3 nights

The included breakfast had a great variety and better than just your average ‘continental’ style breakfast

10

Douglas

Dec 10, 2024

·

Stayed 1 night

Staff is always friendly. Breakfast has nice options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$109
February	$114
March	$116
April	$117
May	$145
June	$137
July	$151
August	$130
September	$153
October	$148
November	$130
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $170	3
4 $110	5 $120	6 $125	7 $125	8 $140	9 $154	10 $169
11 $108	12 $140	13 $167	14 $172	15 $179	16 $380	17 $388
18 $119	19 $126	20 $131	21 $136	22 $115	23	24 $393
25 $140	26 $158	27 $155	28 $160	29 $139	30 $117	31 $136

Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

Prices for Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room

Standard Room, 2 Queen Beds

Deluxe Room, Multiple Beds, Accessible (Mobility, Access Tub)

Deluxe Room, Multiple Beds

Deluxe Room, 1 King Bed with Sofa Bed, Accessible (Communication Accessible)

Deluxe Room, Multiple Beds, Accessible (Communication, Accessible Tub)

Guest reviews of Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Plymouth - Ann Arbor Area by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $127	21 $171	22 $203	23 $221	24 $126	25 $194	26 $292
27 $106	28 $124	29 $135	30 $135