Is parking available at the property?

Free self-parking is available on-site, including off-street parking options. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including an elevator, registration desk, fitness center, and pool. There are also step-free entrances and well-lit paths to the entrance.

What is the location of the property in relation to key landmarks?

The hotel is situated in Knoxville's Bearden neighborhood, within a 10-minute drive of the University of Tennessee and Knoxville Convention Center. It is approximately 5.9 miles from Neyland Stadium and 6.1 miles from Thompson–Boling Arena.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. Operational hours are not specified, but it is accessible year-round.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.

Hampton Inn & Suites Knoxville Papermill Drive

Average nightly price at Hampton Inn & Suites Knoxville Papermill Drive by month, last 12 months (USD)
Month	Average price
January	$127
February	$139
March	$159
April	$171
May	$196
June	$165
July	$144
August	$157
September	$195
October	$189
November	$171
December	$136

What guests think

At Hampton Inn & Suites Knoxville Papermill Drive, reviewers consistently highlight very friendly staff, clean and comfortable rooms, and a popular hot breakfast, with many appreciating the convenient location near the interstate, downtown Knoxville, and nearby dining options.

Guests also like that it's pet friendly and note amenities such as an indoor pool and a tidy fitness room. Downsides mentioned include occasional noise, housekeeping lapses or every-other-day service, a one-time water outage, an elevator temporarily out, parking tight with trailers, and a pool that can feel small or cold. Overall, expect a comfortable, convenient stay with an especially good breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly with an indoor pool and a clean fitness room; parking is generally easy but can be tight with trailers. Occasional issues included a temporary water outage, one elevator down, and a small or chilly pool with thin towels.

Related guest reviews

6

Jennifer

Jan 6, 2025

·

Stayed 1 night

The water was out and had we had to move to a different hotel.

10

Alexander

May 2, 2023

·

Stayed 1 night

The staff was friendly and the room was clean. The shower had good water pressure which is something I always appreciate. The breakfast had lots of options to choose from. The only down side was I would have liked the pool to be heated. The room was warm but the pool was cold.

8

James

Apr 19, 2024

·

Stayed 1 night

Room was clean and comfortable. Breakfast was one of the best hotel breakfasts we've had. Only somewhat negative comment is the pool was kind of small.

2

Jerry

Jan 6, 2025

·

Stayed 1 night

They let us check in and there was no water anywhere in the motel. My wife had to have surgery the next day and do a lot of prep for operation and could not without water

10

Kempa

Aug 31, 2025

·

Stayed 2 nights

We had our dog. Everyone was very welcoming and we made new friends with the other dogs. It would be lovely if the dog area had like a fence and a couple seats for people to sit and chat while their dogs play. But I realise you don’t have a lot of property. Food was great. Everything was wonderful.

10

Catherine

Aug 17, 2025

·

Stayed 1 night

The staff at Hampton Inn & Suites Knoxville Papermill Drive is outstanding - due to flight changes, we met people on different days and shifts…very kind and helpful. I gave 4 stars for the property because parking is challenging if there are guests with trailers or other [extra] large vehicles, etc.

8

Kara

Feb 28, 2025

·

Stayed 3 nights

Trivial but, the towels in the pool area could be a better quality. My daughter and I ended up using far too many to dry off as they were small and non-absorbent. It seemed to be very wasteful. The room was clean. There were some signs of aging as the walled nightstand was pulling off the wall and the heater/AC unit had a physically broken control panel (was still able to control the temperature) The breakfast was good. The kitchen staff was so bright and cheerful. The front desk staff were very helpful upon check-in and check-out. Overall, the stay was good, and I will be staying there again for future visits to the Knoxville area.

10

Brenda

Jun 5, 2024

·

Stayed 1 night

Friendly and helpful staff. Very cheerful. Fitness center was clean with new equipment and appreciated the water bottles.

4

Yolanda

Feb 10, 2025

·

Stayed 1 night

Check in clerk was welcoming and friendly. Hotel was clean. Bed was extremely uncomfortable, pillows were flat .U didn't sleep at all. The hotel had 2 elevators however only 1 was out of order the during my entire stay on a busy weekend. The wait for an elevator was at least 7-10. The one working elevator was extremely crowded as guest were checking in/out. I was disappointed and would not recommend this hotel

10

Sarah

Dec 13, 2023

·

Stayed 2 nights

We loved the indoor pool! The hot breakfast was delicious. Room was spacious and comfortable. Staff was attentive and helpful. Location was a short drive from downtown. We would definitely stay here in the future.

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Cleanliness

Cleanliness earns frequent praise for spotless rooms and fresh‑smelling common areas. A few guests reported lapses such as stained or dirty spots and mold in showers, or missed service.

Related guest reviews

10

Russell

Dec 1, 2025

·

Stayed 2 nights

Very clean, newer hotel was great. Quiet. Great staff - super friendly

10

David

Aug 2, 2024

·

Stayed 1 night

Very clean.

10

Amy

Aug 17, 2025

·

Stayed 2 nights

The staff was very friendly and helpful; my room and bathroom were pristine. I also really enjoyed the breakfast offerings. Everyone who works there is friendly and attentive to detail. I will definitely book there again.

10

Allexa

Aug 5, 2025

·

Stayed 1 night

We stopped here for one night on our cross country road trip and it was a great place to sleep. Check in was quick, staff were friendly, and the room was super clean and modern. Very nice updated rooms compared to some Hampton Inns we stayed at on the rest of our trip. Would definitely recommend this hotel.

10

Deborah

Jan 5, 2024

·

Stayed 1 night

It is a very nice hotel and the customer service was outstanding. It was clean, smelled great, loved the eco-friendly products and the breakfast was very good. I didn't see or hear any vacuuming happening and i have terrible dust allergies so that was the only bad thing. The shower was top notch.

10

Holly

Nov 17, 2025

·

Stayed 2 nights

Very clean hotel with extra friendly staff. Breakfast was great both mornings

8

Kenneth

May 21, 2023

·

Stayed 1 night

I understand it’s very hard to get help but cleaning the rooms should be a priority. The shower track is moldy and I do feel that the rooms need an update. Staff is friendly and accommodating and had a good recommendation for dinner when we arrived late at the hotel.

10

Scott

Apr 4, 2023

·

Stayed 1 night

Clean clean clean. Great clean hotel. Very nice place to stay.

10

Susan

Aug 17, 2025

·

Stayed 1 night

Upon arrival the smell of hotel was remarkable. It’s smelled clean without any chemical smell. The hotel was emasculate. We saw many staff members cleaning. Of course I left a tip in my rooom. The staff deserve a lot of praise for the cleanliness of their facility. The layout of the room was different than IHG and we liked it a lot. They had a large desk center of the room. The room felt warm and inviting. The shower pressure was amazing and the products for shampoo conditioner were all animal harm free. Plus a real bar of soap. The hot tea available came with honey love that detail. Quiet and CLEAN. Staff also friendly professional and clean attire and presentable.

10

Ginger

Aug 3, 2025

·

Stayed 1 night

Quick check in. The room was clean and the bed was comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with some updated features and strong showers. Some guests noted awkward layouts, dated or worn elements, and occasional noise or HVAC issues.

Related guest reviews

8

Adam

Sep 5, 2023

·

Staff was fantastic. Room was clean, comfortable, and fully functional. Could probably use a refresh. Carpet was a little on the worn side. Surprisingly quiet for being so close to the interstate. Perfect spot for my needs for a one night stay on a road trip. I’d stay again.

6

Linda

Feb 24, 2024

·

Stayed 1 night

Very noisy hvac unit in room which kept waking me up during the night when cycling.

8

Shima

Sep 15, 2023

·

Stayed 1 night

I really enjoyed staying here it was nice and close to everything I needed to get to. Only thing I wish was that it was a littler more modern definitely old and had that musty smell

10

mike

Dec 1, 2025

·

Stayed 2 nights

We will definitely stay here again! The room was spacious and comfortable. While the decor is a little dated, the staff, (especially Karley and Chris) more than made up for it! From beginning to end, Karley and Chris went out of their way (even to the point of checking not 1, not 2, but 3 places) for a hairdryer for my wife! Checking in and out was a breeze. The breakfast was quite possibly the best we have had for a hotel like this. The eggs, sausage, bacon, potatoes, and omelettes were fantastic! There was also a nice fruit and cereal selection. The coffee was rich and full of flavor. Thank you guys for a WONDERFUL stay!

10

John

Nov 4, 2024

·

Stayed 1 night

Excellent shower and comfortable bed. Very clean

10

Allexa

Aug 5, 2025

·

Stayed 1 night

We stopped here for one night on our cross country road trip and it was a great place to sleep. Check in was quick, staff were friendly, and the room was super clean and modern. Very nice updated rooms compared to some Hampton Inns we stayed at on the rest of our trip. Would definitely recommend this hotel.

8

Harold

Aug 30, 2024

·

Stayed 1 night

Room layout was poor Bed faced window instead of tv Rotating bed to wall opposite tv would be much better

10

Patricia

Mar 4, 2024

·

Stayed 2 nights

Very comfortable room.

10

Ginger

Aug 3, 2025

·

Stayed 1 night

Quick check in. The room was clean and the bed was comfortable.

10

Sarah

Dec 13, 2023

·

Stayed 2 nights

We loved the indoor pool! The hot breakfast was delicious. Room was spacious and comfortable. Staff was attentive and helpful. Location was a short drive from downtown. We would definitely stay here in the future.

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AI-generated summary based on recent guest reviews

Service

Service is a standout: consistently friendly, helpful staff, smooth check‑in, and thoughtful touches like quick problem‑solving or upgrades. A few reported a reservation or billing mix‑up or slow follow‑up from management.

Related guest reviews

10

Nicole

Oct 14, 2025

·

Stayed 1 night

Staff was very helpful with local recommendations.

10

Andrea

Nov 6, 2023

·

Stayed 1 night

The assistant manager (Martin) was exceptional. He was extremely friendly and very helpful. I would stay here again.

10

mike

Dec 1, 2025

·

Stayed 2 nights

We will definitely stay here again! The room was spacious and comfortable. While the decor is a little dated, the staff, (especially Karley and Chris) more than made up for it! From beginning to end, Karley and Chris went out of their way (even to the point of checking not 1, not 2, but 3 places) for a hairdryer for my wife! Checking in and out was a breeze. The breakfast was quite possibly the best we have had for a hotel like this. The eggs, sausage, bacon, potatoes, and omelettes were fantastic! There was also a nice fruit and cereal selection. The coffee was rich and full of flavor. Thank you guys for a WONDERFUL stay!

10

Amy

Aug 17, 2025

·

Stayed 2 nights

The staff was very friendly and helpful; my room and bathroom were pristine. I also really enjoyed the breakfast offerings. Everyone who works there is friendly and attentive to detail. I will definitely book there again.

10

Allexa

Aug 5, 2025

·

Stayed 1 night

We stopped here for one night on our cross country road trip and it was a great place to sleep. Check in was quick, staff were friendly, and the room was super clean and modern. Very nice updated rooms compared to some Hampton Inns we stayed at on the rest of our trip. Would definitely recommend this hotel.

10

Amanda

Dec 1, 2025

·

Stayed 2 nights

Staff is awesome. Friendliest in town!

10

Holly

Nov 17, 2025

·

Stayed 2 nights

Very clean hotel with extra friendly staff. Breakfast was great both mornings

10

Catherine

Aug 17, 2025

·

Stayed 1 night

The staff at Hampton Inn & Suites Knoxville Papermill Drive is outstanding - due to flight changes, we met people on different days and shifts…very kind and helpful. I gave 4 stars for the property because parking is challenging if there are guests with trailers or other [extra] large vehicles, etc.

10

Beth

Feb 21, 2025

·

Stayed 1 night

Ms. Saydie immediately checked us in as soon as we arrived and was very informative of the hotel (pool, breakfast, etc). We were also given bottles of water, which I thought was a nice extra!

10

Lorri

May 7, 2023

·

Stayed 1 night

We came in really late and the guy at front was so nice & even got us a fold up bed last second! Rooms were super clean and comfy beds! Breakfast was good and variety of stuff to eat & staff was super friendly

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AI-generated summary based on recent guest reviews

Location

Convenient to I‑40, UT, downtown, and nearby dining; many found the area safe and quiet. A few mentioned limited walkability and occasional GPS or address confusion.

Related guest reviews

10

Maya

Mar 8, 2025

·

Stayed 1 night

The location is great. It is very clean.

10

Todd David

Feb 17, 2025

·

Stayed 2 nights

Great central location for a variety of outings. Efficient n friendly staff. Great brkfst options. We would come back again

10

Fred

Oct 1, 2024

·

Stayed 2 nights

It was a nice hotel and nearby to downtown Knoxville and Neyland Stadium where we were going. It was a quick drive from the hotel to both places, only about 3-4 miles away. We did try to get an Uber or taxi to Neyland on Sunday night, but it doesn't seem like Knoxville is ready to handle the types of crowds. We weren't able to get either but llike I said it was an easy drive there.

10

Jane Anne

May 12, 2025

·

Stayed 3 nights

Convenient location to all areas we visited. Very Friendly staff. Would stay here again for sure!

10

Pasquale

Aug 13, 2024

·

Stayed 1 night

The adress was confusing for my gps We had to call to get directions which were excellent

10

Michael

Jan 28, 2023

·

Stayed 1 night

Set away from traffic, quiet. Absolutely impeccable both in cleanliness and service.

10

Jay

May 1, 2025

·

Stayed 1 night

Very nice area, convenient to downtown

10

Glenn

Feb 9, 2025

·

Stayed 1 night

While there isn't much in walking distance, there is a lot iwthin a 15 minutes drive, accessing both west Knoxville and downtown Knoxville, and the adjacent Bearden area of Kingston Pike. Staff was very friendly. Hotel was clean as is the norm for Hampton Inns

10

James

Feb 18, 2024

·

Stayed 2 nights

Easy access to 75

10

Larry

May 1, 2025

·

Stayed 1 night

Very pleased with the Hampton Inn in Knoxville on Papermill Drive. It is convenient to the highway along with shopping and dining options. I will continue to us this hotel during my travels in the area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and taste—waffles and hot items are highlights—and the breakfast team is especially welcoming. A couple of minor notes included coffee occasionally running out or not to everyone’s taste.

Related guest reviews

10

Catherine

Jun 29, 2025

·

Stayed 2 nights

The breakfast had banana nut waffle batter and it was the best waffles I’ve ever had

10

mike

Dec 1, 2025

·

Stayed 2 nights

We will definitely stay here again! The room was spacious and comfortable. While the decor is a little dated, the staff, (especially Karley and Chris) more than made up for it! From beginning to end, Karley and Chris went out of their way (even to the point of checking not 1, not 2, but 3 places) for a hairdryer for my wife! Checking in and out was a breeze. The breakfast was quite possibly the best we have had for a hotel like this. The eggs, sausage, bacon, potatoes, and omelettes were fantastic! There was also a nice fruit and cereal selection. The coffee was rich and full of flavor. Thank you guys for a WONDERFUL stay!

10

Mary Ann

Apr 11, 2023

·

Stayed 3 nights

Good varied hot breakfast and guest laundry

10

Gina

Mar 7, 2023

·

Stayed 1 night

Very friendly staff! All four of the “special requests” that I made on hotels.com were honored. That’s the first time!!! Excellent breakfast choices with good quality.

10

Denise

Jul 25, 2023

·

Stayed 1 night

Hampton Inns vary on breakfast quality and this hotel’s was particularly good.

10

Holly

Nov 17, 2025

·

Stayed 2 nights

Very clean hotel with extra friendly staff. Breakfast was great both mornings

10

Christine

Apr 13, 2025

·

Stayed 2 nights

Wonderful, friendly staff. Great breakfast!

10

Rene

Mar 5, 2023

·

Stayed 1 night

Very clean and breakfast was very good!

10

Joseph

Oct 18, 2025

·

Stayed 1 night

Breakfast had good options. Appreciated the waffle bar. The host Tammy was so welcoming and memorable.

10

Melynda

Jul 6, 2023

·

Stayed 1 night

Great breakfast w room, very clean and modern facility. Comfy cozy bed and good tv watching choices.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $512
18 $182	19 $142	20 $153	21 $150	22 $150	23 $305	24 $172
25 $133	26 $142	27 $169	28 $164	29 $133	30 $146	31 $137

Su	Mo	Tu	We	Th	Fr	Sa
1 $124	2 $137	3 $163	4 $185	5 $163	6 $412	7
8 $133	9 $150	10 $163	11 $193	12 $176	13 $172	14 $172
15 $133	16 $144	17 $153	18 $152	19 $168	20	21
22 $131	23 $131	24 $135	25 $131	26 $131	27 $144	28 $135
29 $129	30 $125

Hampton Inn & Suites Knoxville Papermill Drive

Prices for Hampton Inn & Suites Knoxville Papermill Drive

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Studio, 2 Queen Beds

Room, Accessible

Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Studio, 1 King Bed, Accessible, Bathtub

Guest reviews of Hampton Inn & Suites Knoxville Papermill Drive

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Knoxville Papermill Drive

Prices for upcoming dates