Holiday Inn Express and Suites Edwardsville by IHG

Our family had four rooms this trip, and we were able to be on the same floor. Nice rooms with coffee makers, refrigerators and microwaves. The grandkids loved the gym and the breakfast pancake machine. Great location, would definitely stay here again.

Overall, everything was great. The pool was down for most of the first day of our stay, but opened up the next day. Also, it was a busy weekend, but during breakfast things were gone very quickly and even after being replenished, quickly gone again.

This is a nice, well maintained property conveniently located close to SIUE campus. Key card would not work on the door of the rear parking lot. The front desk employee warned us about it. This needs to be fixed.

Delayed check in. She was cleaning the pool and I couldn’t find anybody to help. Called the hotel itself and nobody answered. Very friendly staff but only one person on duty it seemed. Bathroom had plaster flaking off wall near tub.

We recently stayed at the Holiday Inn Express & Suites in Edwardsville, IL over the Thanksgiving holiday and had a wonderful experience. The hotel was in excellent condition and extremely clean throughout our stay. The breakfast each morning was outstanding — fresh, well-stocked, and better than expected for a complimentary hotel breakfast. During our stay, it snowed about 8 inches, and we were especially impressed that the parking lot was completely cleared by the next morning. It was great to see such prompt attention to guest safety and accessibility. The staff truly made our visit even better. Everyone was friendly, cheerful, helpful, and very accommodating, which made us feel welcome from the moment we arrived. It’s clear this hotel is well-managed and takes pride in providing great service and a comfortable environment. We were very pleased with our stay and wouldn’t hesitate to recommend this location to anyone visiting the Edwardsville area. We will absolutely stay here again!

Cleanliness, number 1. Ice machine on 2nd floor did not work either day of our stay- reported Coffee maker never worked entire stay.

It was dingy and you could smell the pool very strongly. The staff were fine, but overall I probably won’t stay again.

This was the worst experience I’ve ever experienced in hotels. The whole purpose was to get a place with a well rated pool to swim with my nephew, who has special needs. We proceeded to go to the pool, and there was bodily fluids floating in the pool, we notified front desk staff and they called somebody to fix it, so the staff was helpful, but we could not swim. Whatever it was in the pool they actually shut down the pool the next morning also to have people come in and repair there was no offer to accommodate pricing etc. despite the bodily fluids, the pool was very cloudy to begin with and there was other debris throughout the pool, so I do not believe it have been cleaned in quite some time. The front desk attendant also double charged my card and when I was checking out they said I just have to wait to have it fixed which I was not comfortable with but it left me with no options. The overall cleanliness of the elevators and rooms was excellent. I took a couple photos below. It’s hard to see in the pictures, but this is just an example of some of the things in the pool.

Breakfast was great and the woman in charge was so friendly and helpful we each left her a tip. The pool railing was loose and my friend didn’t feel safe entering the water. Overall the facilities were good

The only negative part of the trip was the elevators were freezing

Room was clean and comfortable.

Very friendly. Rooms clean. Best breakfast from a hotel I've been to. You will enjoy your stay.

Very clean room with everything needed. All staff we encountered were friendly and offered a greeting. We will definitely stay there again.

We recently stayed at the Holiday Inn Express & Suites in Edwardsville, IL over the Thanksgiving holiday and had a wonderful experience. The hotel was in excellent condition and extremely clean throughout our stay. The breakfast each morning was outstanding — fresh, well-stocked, and better than expected for a complimentary hotel breakfast. During our stay, it snowed about 8 inches, and we were especially impressed that the parking lot was completely cleared by the next morning. It was great to see such prompt attention to guest safety and accessibility. The staff truly made our visit even better. Everyone was friendly, cheerful, helpful, and very accommodating, which made us feel welcome from the moment we arrived. It’s clear this hotel is well-managed and takes pride in providing great service and a comfortable environment. We were very pleased with our stay and wouldn’t hesitate to recommend this location to anyone visiting the Edwardsville area. We will absolutely stay here again!

Nice hotel recently updated. The room was clean and the beds comfy but the bathroom was dirty had hairs in stool and floor. The sink faucet was gross and mirror was dirty. The location is good and quite

Perfect stay, great service, clean and well kept everything was great!

It was hair everywhere and it was dusty in the room..

Room had obviously not been cleaned very well. Paper on the floor and ball by the chair leg. At 8:30 there was hardly any breakfast left

The front desk person was great. Very personable and just a pleasant introduction to the hotel. Check in was smooth and the rooms are quite clean and quiet.

EVERY part of my stay at the Edwardsville H.I.Express was great. The place was as clean as a hospital, staff was great, breakfast FAR exceeded expectations. and the area/building was secure and quiet. Cudos to this unit...they've got it going. Fam wedding was perfect partly because of this H.I. Express.

You sent this to my daughter at my address. Some confusion there. Room was very well set. However television had not been programmed so little to watch. We had requested a handicap accessible room and were put on second floor non handicap bathroom.

It's an old hotel, with very nice updates. Climate control was not the best, but the weather probably didn't help. Had to run heat in the AM, A/C in the PM. The bed - not sure if it was me, or the mattress, but I did not sleep well. The tub looked dirty, but it had those built in non-slip patterns in the bottom, that probably don't come clean. GREAT water pressure, and plenty of hot water. The staff was very friendly, and helpful. Even the maintenance guy was friendly and out going. Breakfast was pretty darn good, but not a lot of variety. The location can not be beat - multiple restaurant choices within a short distance, Starbucks on the same street, and a nearby Walmart, Target, and Sams. The TV was pretty small, and there was no channel guide on the TV - they handed me a small printout of the channels when I checked in. Had to have my key re-coded 3 times, due to putting in my pocket with my phone/airpods. There should be a way to access the rooms with my phone. There was not a single USB charge port in the room - luckily, I always travel with my own. Overall, I would stay here again, and not make my reservations for the wrong dates again. Pricing was much more reasonable that way. I was in town for events at the Worldwide Raceway, which greatly increased the room prices when I realized I had reserved the wrong dates originally.

Staff was friendly and efficient. Room/hotel was hot. Thermostat said 60 degrees in room and we were sweating. Very hard to sleep. Bathroom had missing drywall by tub and was molded.

Very quiet property with nice bedding and clean rooms.

We have stayed here three times. It's clean and quiet and has great breakfast. My only suggestion is getting new mattresses. None of us slept well because the mattresses were so worn out.

I enjoyed the location but the bed was uncomfortable.

Comfortable beds, plenty very wonderful pillows, many outlets and phone charging areas on both sides of the bed too! Breakfast very good. Not huge but tasty and enough. All staff made you feel as if you were welcomed!! A very good experience and my best one with Holiday Inn Express.

This was our first time staying at this hotel. We enjoyed the location. The breakfast was filling. It was a little hard to get to. It was not the cleanest, but still satisfactory. The bathroom in our unit was outdated.

Probably one of the best Holiday Inn & Suites we’ve ever stayed at. Very clean, suite was huge, updated, pillows were awesome… no complaints! Would definitely stay here again.

I liked the space and convenience of having a mini kitchen to prep food.

Worst check in experience at a hotel in a long time. The receptionist was rude and condescending. We were given the wrong type of room and then asked why we needed two beds anyway? She wanted to know the first and last name of everyone staying in the room and said it was protocol to get an id or license from every person. We will not stay here again.

The front staff who checked us in was pretty rude - Didn’t smile, seemed bored and short tempered. The room was fairly clean but tired and beat up. Hotel is convenient to a lot of restaurants and the college. Would probably try a different hotel if we come through again.

Excellent check in. Quick and very personable.

Took to long to check in was in the lobby for 3 hours

The property itself was clean and relatively new. The staff unfortunately were grumpy and unhelpful.

We recently stayed at the Holiday Inn Express & Suites in Edwardsville, IL over the Thanksgiving holiday and had a wonderful experience. The hotel was in excellent condition and extremely clean throughout our stay. The breakfast each morning was outstanding — fresh, well-stocked, and better than expected for a complimentary hotel breakfast. During our stay, it snowed about 8 inches, and we were especially impressed that the parking lot was completely cleared by the next morning. It was great to see such prompt attention to guest safety and accessibility. The staff truly made our visit even better. Everyone was friendly, cheerful, helpful, and very accommodating, which made us feel welcome from the moment we arrived. It’s clear this hotel is well-managed and takes pride in providing great service and a comfortable environment. We were very pleased with our stay and wouldn’t hesitate to recommend this location to anyone visiting the Edwardsville area. We will absolutely stay here again!

Every person on staff was friendly and helpful!! Would definitely recommend to anyone traveling to southern Illinois!

Gaby was exceptional! Warm and lovely, even when things were BUSY!

Staff! The lady at the desk was so grumpy. Not even a smile to greet the customers and I had walk to the elevator up and down about three times before she finally went upstairs to open the door for us. The room was not clean the next day and we were out of towels and napkins in the bathroom

The front desk person was great. Very personable and just a pleasant introduction to the hotel. Check in was smooth and the rooms are quite clean and quiet.

The front staff who checked us in was pretty rude - Didn’t smile, seemed bored and short tempered. The room was fairly clean but tired and beat up. Hotel is convenient to a lot of restaurants and the college. Would probably try a different hotel if we come through again.

Great Location

Hotel was very clean & pretty new. I did think the rate $226/night is pretty steep. Convenient to restaurants.

Clean, excellent breakfast options & location.

If you’re heading east and want to avoid the morning traffic a great place to stay. Plus not on top of the interstate.

I like how close it is to SIUE and restaurants are right across the street.

Very close to Edwardsville downtown. Good quality rooms and courteous staff. Enjoyed my stay here.

Very nice and convenient

Beautiful property and wonderful staff. The building was easily accessible and had several amenities close by. Definitely a place I will keep on my list to stay at next time I travel through the area.

Just across from shops

Overall, everything was great. The pool was down for most of the first day of our stay, but opened up the next day. Also, it was a busy weekend, but during breakfast things were gone very quickly and even after being replenished, quickly gone again.

Very friendly. Rooms clean. Best breakfast from a hotel I've been to. You will enjoy your stay.

No bacon or pan cakes

We recently stayed at the Holiday Inn Express & Suites in Edwardsville, IL over the Thanksgiving holiday and had a wonderful experience. The hotel was in excellent condition and extremely clean throughout our stay. The breakfast each morning was outstanding — fresh, well-stocked, and better than expected for a complimentary hotel breakfast. During our stay, it snowed about 8 inches, and we were especially impressed that the parking lot was completely cleared by the next morning. It was great to see such prompt attention to guest safety and accessibility. The staff truly made our visit even better. Everyone was friendly, cheerful, helpful, and very accommodating, which made us feel welcome from the moment we arrived. It’s clear this hotel is well-managed and takes pride in providing great service and a comfortable environment. We were very pleased with our stay and wouldn’t hesitate to recommend this location to anyone visiting the Edwardsville area. We will absolutely stay here again!

Breakfast was delicious and plenty of options for all of the kids. We love the fact that there are rooms with three beds; as a family of six, four being very young kids, the thought of splitting into two rooms is daunting. Always enjoy being able to comfortably fit everyone in one room. Staff was quick with check in and friendly throughout.

Clean, excellent breakfast options & location.

Great stay! Very nice hotel with great breakfast.

Breakfast was great and the woman in charge was so friendly and helpful we each left her a tip. The pool railing was loose and my friend didn’t feel safe entering the water. Overall the facilities were good

Bedding was very comfortable. Good design of room and eco friendly. Breakfast buffet was very good.

EVERY part of my stay at the Edwardsville H.I.Express was great. The place was as clean as a hospital, staff was great, breakfast FAR exceeded expectations. and the area/building was secure and quiet. Cudos to this unit...they've got it going. Fam wedding was perfect partly because of this H.I. Express.