Hilton Garden Inn Gallup

On site bar/restaurant, pool with hot tub, a small gym, and inviting lobby/patio are appreciated. Some report issues like weak or nonworking hot tub jets, limited pool towels, a slow elevator, and occasional parking or security concerns.

Many guests find the hotel and rooms clean and well maintained. Several reviews, however, mention lapses such as dirty toilets or linens, hair in tubs, odors, and some worn or damaged areas.

Rooms are generally comfortable, often spacious or updated. Recurring drawbacks include weak water pressure or showers, noise near the pool or halls, small tubs, and occasional maintenance issues like torn carpet, slippery tubs, or TV/climate-control problems.

Service is frequently praised as friendly, helpful, and accommodating across the hotel and bar/restaurant. A few guests reported check in or billing errors, inconsistent front desk professionalism, or disputes over pet fees.

Convenient to the interstate with easy access to restaurants, shopping, and services; several note quiet stays. Some mention sketchy surroundings, homeless activity, or isolated theft concerns in parking areas.

Guests often enjoy the on site bar and restaurant, praising tasty meals and good breakfast options. Common drawbacks are that breakfast is not included for most stays and is sometimes viewed as overpriced.