Wapiti Lodge

We enjoyed having the kitchenette in the room and the ease of walking to Downtown Durango from the property. The bed was very comfortable, and the cleaning staff were friendly. It's a little loud being located right on a busy road, but the road was not busy at night.

Digital check in was easy enough. First glance the room appeared clean. The TV was mounted it a spot hard to see from the bed and couch. When we went to shower we found dirty wash clothes in the shower curtain. A quick 20 minute walk to get dinner downtown. Came back and wanted to turn the TV on the drown out highway noise, the TV and cable box were both unplugged and took nearly 20 minutes to reconnect. Our only interaction with staff was to get ice. She seemed very put out to let me into the room with the ice machine (no scoop, just a disposable plastic cup). We were only in town two nights for an event. Had it been any longer we would have looked for someplace cleaner.

The kitchen had plenty of cooking wear, but didn't have dishes to eat on. The neighbors was alittle to noise late, but otherwise good.

Property works for short stay. No real amenities: bed and bath. Good value. Clean

Nice and Convenient location, parking right in front of your room. Easy check in. Very clean and safe. Will definitely stay again.

Clean, comfortable and basic. Room looked to have been recently renovated. Might have been a work in progress. Walls were bare. Add hair dryer, iron and ironing board. No recycling provisions.

Clean, spacious, comfortable basic motel room at a great price. Walking distance to downtown. Very comfortable bed and pillows. Would be nice to have ice available on premises.

Loved that I could park in front of my door. Customer service A+ Older motel but renovated, clean and comfortable. Self check-in could not have been easier. I had a question about the Wi-Fi and sent a text message and heard back in less than a minute. Loved this place.

Great for a one night stop. No extras (like a blow dryer) but all the essentials for sleep and shower. Looks to still be under renovations but overall good for the price considering other options in the area.

Check-in was easy. No hairdryer available anywhere. Bathroom sink very very slow to drain. Road noise at night was very light, which was a nice thing. Location was very good

We loved Wapiti Lodge! Room was very spacious & clean. We hope to stay hereagain someday!!

Room was clean, bed was very comfortable. This is a very basic room. Older hotel, nothing fancy but has everything you need for good nights rest after a long day of traveling. YOU CAN NOT BEAT THE PRICE for the Durango area. Very reasonable. Everything is done via e mail. New experience for me but the manager was quick to respond and very helpful. I had a personal issue with my CC and they were extremly patient until I got it worked out. The one site person I met was a very kind and helpful lady. She made us feel welcome. If you just want a basic, clean room at a good price, i recommend this hotel.

Digital check in was easy enough. First glance the room appeared clean. The TV was mounted it a spot hard to see from the bed and couch. When we went to shower we found dirty wash clothes in the shower curtain. A quick 20 minute walk to get dinner downtown. Came back and wanted to turn the TV on the drown out highway noise, the TV and cable box were both unplugged and took nearly 20 minutes to reconnect. Our only interaction with staff was to get ice. She seemed very put out to let me into the room with the ice machine (no scoop, just a disposable plastic cup). We were only in town two nights for an event. Had it been any longer we would have looked for someplace cleaner.

Came to this hotel for the night and the cleanliness of the hotel was not up to par and expensive for what we paid and got bare minimum for cleanliness. For being a self service hotel and not cleaning the rooms properly is appalling. First our room floor was dirty you could not walk barefoot without getting dirt on your socks. Secondly in the bathroom we had found stained underwear and a tie dye shirt that were not ours. I had to use a towel to move them out of the bathroom. So I can tell the room was not throughly clean. (Picture below) Overall not a bad hotel was quiet and had no other issues check in was smooth snd easy.

Nice stay, clean room

Nice and Convenient location, parking right in front of your room. Easy check in. Very clean and safe. Will definitely stay again.

Room was being cleaned when we arrived, it was after 3 p.m. check in time. There were only towels for three people, or room was booked for five people. The spare bed for the fifth person was not provided with linens, there were no extra pillows or blankets for the regular beds either. Kitchen was in need of a good cleaning, behind the trash can, under the microwave, ceiling above the fridge was filthy. I spilled some water on the kitchen floor, I used the provided kitchen towel, the floor was so dirty it covered the towel. I took pictures of the filth and attached them below. There was an empty water bottle and some trash left from before our visit under the couch. We arrived Friday, we had hot water on Saturday morning, when we returned to our room on Saturday night there was no hot water, there was still no hot water on Sunday morning when we departed.

It was a great stay. We travel with an infant and the set up and microwave worked great for us. My only feedback is that it smelled so strong of cleaner that it made all our clothes smell like it.

We found bugs and spiders in our room.

Check in was fairly easy. Parking was good. The room is remodeled and comfortable. The cleanliness of the room was horrible. Seemed like they only changed / made the bed from the previous tenent. Old wash rags in the shower, dirty floors, dirty everything. Had to wipe the whole room just to feel comfortable. Could have been a good stay if it was clean.

Room was clean, bed was very comfortable. This is a very basic room. Older hotel, nothing fancy but has everything you need for good nights rest after a long day of traveling. YOU CAN NOT BEAT THE PRICE for the Durango area. Very reasonable. Everything is done via e mail. New experience for me but the manager was quick to respond and very helpful. I had a personal issue with my CC and they were extremly patient until I got it worked out. The one site person I met was a very kind and helpful lady. She made us feel welcome. If you just want a basic, clean room at a good price, i recommend this hotel.

Digital check in was easy enough. First glance the room appeared clean. The TV was mounted it a spot hard to see from the bed and couch. When we went to shower we found dirty wash clothes in the shower curtain. A quick 20 minute walk to get dinner downtown. Came back and wanted to turn the TV on the drown out highway noise, the TV and cable box were both unplugged and took nearly 20 minutes to reconnect. Our only interaction with staff was to get ice. She seemed very put out to let me into the room with the ice machine (no scoop, just a disposable plastic cup). We were only in town two nights for an event. Had it been any longer we would have looked for someplace cleaner.

Great beds. No staff interactions since no front desk. Had some issues with checking in and getting door codes. That was frustrating but got it solved before we got to Durango. Traffic noise is pretty bad. A new door would help cut that down. Not a bad place for the price.

Room was very clean and the beds were very comfortable. Only negatives were a noisy window style a/c which we needed to run a lot because it was stuffy in the room. And, the only green space was full of dog poop from the managers dogs. I always pick up my dog’s poop and was disappointed that I couldn’t walk through the grass or sit outside in the grassy area because of dog poop.

The bed sat on a platform and I am only 5' tall. Thankfully I always travel with a step stool otherwise I wouldn't have been able to get on the bed. The mattress and pillows were very comfortable. The blackout blinds were a huge plus! Also, the flooring wasn't carpet, can't stand carpet anymore. I would stay here again!

The price was reasonable. The only window in the room faces the parking lot and walkway so there is not much privace with the shade up. Overall, a decent stay.

Room appeared to have been recently upgraded, was clean,etc. The wall mounted a/c unit was mounted too high to reach the controls. Need a ladder or a stool to operate. TV didnt work but was tild they where waiting for new equipment to be serviced.

Clean, spacious, comfortable basic motel room at a great price. Walking distance to downtown. Very comfortable bed and pillows. Would be nice to have ice available on premises.

The tv was broken, and the owner said it couldn’t be fixed as it was the weekend and spectrum refused to come fix it. no safety locks on the door

The LVP floors were dirty when I checked in. The touchpad lock battery was nearly dead, making entry a multiple-effort exercise and required assistance by text to the get it unlocked the second night of my stay. I would have liked an interior deadbolt over the light-weight door chain for personal security. One of my traveling companions found evidence of drug use outside and inside of his room. On the bright side, the lady doing laundry was very congenial.

We called hotel directly because we have stayed there multiple times. This time we were told that we had to book online. So we did thru hotels.com on my existing business account. We arrived at the hotel to a window covered with a huge printed sign saying scan here to make a reservation or check the text message you received in order to get your room number and door code. I didn't receive a text, only confirmation from Hotels.com. I pushed the doorbell and no one answered. I called the number and got recording. He called back saying the text was sent to another number listed on my account. So he sent it to the phone i had. Then I had to fill out everything on my phone, standing in the cold and wind, then had to upload a pic of my driver license. Because I booked 2 rooms, I had to do that process twice. I am old school. I hate apps...do not like having anything such as my driver license or address on my phone. There is something to be said for personal service. Apparently the owner needs passive income because this certainly didn't have any personal service. There was even a cabinet outside next to the office window with extra self serve supplies. Will not stay here again.

Different with no people to greet

The rooms had been updated, but otherwise this was a weak example of the trend to contactless lodging. Basic information about the room and facilities could only be accessed after check-in through a password secured website. The television was inoperable. (A lengthy explanation in the restricted access FAQ implied that it was my fault that the television wouldn't function, but actually they just didn't provide the remote and the the TV itself had no manual controls.) Any requests for assistance were channeled to an AI bot. I don't mind, and in some cases have actually enjoyed, the contactless hotel experience. But in this case it was very poorly executed.

Nice and Convenient location, parking right in front of your room. Easy check in. Very clean and safe. Will definitely stay again.

We needed a last minute place to stay, paid for booking. Arrived & there was no one to let us in nor anyone answering the phone. I would like to demand a full refund. This terrible experience has made our family question ever booking thru Expedia again.

Easy check in and out, easy access

I was unsure of a motel with no front desk, but it was totally fine.

My biggest complaint is that I got an auto-generated text message that WOKE ME FROM A SOUND SLEEP AT 5:30 a.m. If this is what it means to have a no-staff property, then I'll find other accommodations. Annoying and confusing complaints were: No towel bars in the shower area or near the sink. No closet, no rod, no way to hang up anything. No surface to place luggage or lay out clothes that didn't block the tv receiver. Even the ironing board was broken and would not stand up. Water pressure was good, lovely new towels and comfy bed, but none of that mattered to me when I got such a rude awakening in the morning.

Never got a code or room number. Tried to contact the manager with no replies! Had to go to another hotel with fantastic service!

Loved that I could park in front of my door. Customer service A+ Older motel but renovated, clean and comfortable. Self check-in could not have been easier. I had a question about the Wi-Fi and sent a text message and heard back in less than a minute. Loved this place.

We enjoyed having the kitchenette in the room and the ease of walking to Downtown Durango from the property. The bed was very comfortable, and the cleaning staff were friendly. It's a little loud being located right on a busy road, but the road was not busy at night.

It is close to downtown Durango.

It would be good to know the pet fee upfront and not right at check in. The place was very convenient for walking to dinner and shopping. We enjoyed our stay.

We did not stay. Our room was around the back; we walked through an alley with discarded tires through weeds, trash, and rocks, not even a sidewalk to reach our room. It smelled heavily of chemicals. Being migraine prone, we couldn't be in the room longer than 10 minutes. Expedia gave no indication we'd be on the second floor. All the pictures make it look as if it's on a large property. It's an old motel, right off the highway. The grass area had dog poop all over. The check-in was really easy. Our questions were answered quickly through text. But I would spring for a little extra and stay at a more comfortable place next time.

We've stayed here a few times on our way through Durango and we enjoyed the quite and close to whatever we need.

Nice and Convenient location, parking right in front of your room. Easy check in. Very clean and safe. Will definitely stay again.

Nice little stay for the price. Right in town, easy access to everything. Outside of it looked a little run down but inside was super nice and clean, updated. Self check in, but our room wasn’t ready, staff apologized, understaffed, quick response via text with management. Overall would recommend!

Convenient and safe

Clean, good location, helped us when we didn’t get a text about how to check in

Clean, spacious, comfortable basic motel room at a great price. Walking distance to downtown. Very comfortable bed and pillows. Would be nice to have ice available on premises.