Is parking available at the hotel?

Self parking is available on-site for a fee of USD 20 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately USD 4 to 20 per person. Breakfast is served on weekdays from 6 AM to 11 AM and on weekends from 7 AM to noon.

Does the hotel allow pets?

Pets are allowed with a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features including elevators, wheelchair-accessible facilities, and a pool hoist. Accessible parking is also available, along with wheelchair-accessible paths of travel and public washrooms.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Dallas, just a 5-minute walk from Kay Bailey Hutchison Convention Center and 3 minutes by car from American Airlines Center. It is approximately 11.7 miles from Galleria Dallas and 3.6 miles from Dallas Market Center.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Specific operational hours are not provided, but it is available seasonally.

Are children allowed at the hotel?

Children are allowed at the hotel. However, the minimum age for children to stay for free is not specified.

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Average nightly price at Lorenzo Hotel Dallas, Tapestry Collection by Hilton by month, last 12 months (USD)
Month	Average price
January	$141
February	$133
March	$138
April	$148
May	$135
June	$187
July	$168
August	$126
September	$164
October	$180
November	$154
December	$145

What guests think

At Lorenzo Hotel Dallas, Tapestry Collection by Hilton, travelers highlight striking artsy decor, generally clean rooms, and many friendly staff, plus a convenient location for the Kay Bailey Hutchison Convention Center and downtown access.

Common downsides are loud freeway-facing rooms, paid self-parking that can be crowded, and weekend pool parties that add noise and strain parking. Some guests report dim rooms, weak AC or hot water, and inconsistent front-desk service, while many praise the restaurant, bar, and pool. Expect a stylish, lively stay best for those comfortable with an urban setting and occasional noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively pool area with weekend parties; many enjoy the scene, but events can be loud and make parking difficult. On-site restaurant/bar are popular; parking is paid self-park around $20/day, no in-room microwave, and occasional elevator issues noted.

Related guest reviews

10

Kelli

Jul 21, 2025

·

Stayed 1 night

We had an amazing stay at this uniquely decorated hotel! The pool was wonderful, the restaurant had great food and the room was comfortable. The only minor complaint I would point out is that the mattress, which was definitely comfortable, sits on a slick piece of wood, which made it quite slippery. That made "activities" a bit complicated...but the challenge was fun anyway!

10

Malcom

Jul 19, 2025

·

Stayed 3 nights

The place was amazing from the minute we walked in the door. Very cool tapestry, friendly staff. Area was kind of sketchy but not terrible. My only complain would be the 25.00 parking a day and on Saturday they host a pool party open to anyone therefore parking was limited even tho we paid.

8

Quyenie

Aug 11, 2025

·

Stayed 2 nights

The property is very economical and matches with their 3-star hotel type. Overall it was clean and comfortable with your basic necessities like shampoo, conditioner, wash soap. The room was spacious, we ended up upgrading to the corner suite, it over looked the pool and the parking lot, they did have a pool party and w heard all the noises. It didn’t bother us, but if you were looking for quiet… make sure you’re aware of the noise during weekends when they host pool parties. 3-9pm. Our room did have a leak in the bathroom tub area and issue with the TV, but they corrected it quickly. Location is close to the farmers market as well as other downtown dining options. It only took us around less than 15/20 minutes to get to any of our reservations. Which was a plus! The parking is self park for $20/day , there wasn’t any issues with finding parking though.

4

Garrett

Sep 2, 2025

·

Stayed 1 night

Hotel was clean, staff was helpful. My biggest issue was the “pool party” they had going from 3pm to 9pm on a Monday. Music was so loud, I could feel it in my room. Staff was accommodating and moved me, problem was new room was on the corner closest to I 30. This was a business trip, I kinda needed sleep. Also paying $20 to park your own car seems unreasonable.

8

Lacey

Dec 4, 2023

·

Stayed 1 night

The hotel was nice and artsy. The room we stayed in was facing the highway and you could hear the traffic passing but the bed was comfy and we slept good. The description states that there are 3 bars onsite when in fact there was only one. The 2nd one is the pool bar and is only open during summer. Overall we enjoyed our stay and would stay again.

10

ANGELA

Nov 14, 2023

·

Stayed 3 nights

The decor is amazing! Great pool area!

10

Angela

May 28, 2024

·

Stayed 2 nights

Staff is extremely friendly, great service all around whether it’s at the bar, restaurant or the folks at the front desk. We had a great stay. The only complaint is one elevator was working on one side of the building, but those are maintenance issues that happened so it’s whatever. The area around the hotel is under construction so that was a little frustrating and there were quite a few areas with little mini tent cities across the street so that was a little bit alarming but other than that, the property felt safe. Recommend this location as close to the highway and Points of interest and fun spots for the whole family. Seems like a party place. I didn’t get to enjoy the weekend festivities as we were there for memorial day weekend and there to see a music festival. The pool area and bar are very lively and colorful. I think it’s a great place to bring Family or anyone really

10

Jenny

Jun 4, 2025

·

Stayed 3 nights

Great stay, as expected. The only issue was parking on Saturday. There was some kind of private event and all the parking spaces were taken, even though we paid for the whole weekend. We drove around until someone was leaving. There were two spaces below, but people in the next space parked over the line, so we couldn’t park there. It was very frustrating!

10

elizabeth

Feb 17, 2025

·

Stayed 2 nights

Great weekend stay . Parking is $20 overnight & $10 during the day. No microwave on the property to warm our back up though! Room came with chromecast. So we were able to watch our favorite movie from our iPad.

4

Stephanie

Jun 9, 2025

·

Stayed 4 nights

AC and TV didn’t work in room, pool bar and music is only on Saturdays. Otherwise it was a good location for the convention center

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean, but feedback is inconsistent. Some report dirty bathrooms or rooms and occasional odors, plus housekeeping skipping service during stays.

Related guest reviews

2

Michele

Jul 26, 2023

·

Stayed 1 night

It smells like raw sewage. No bars, restaurants here, or near. Yuck.

4

Amanda

Apr 10, 2024

·

Stayed 2 nights

This hotel has promise but is seriously disappointing. The online pics make it look trendy and fun but in person it’s just an old run building they seem to have repurposed into a hotel. It lacks so many amenities that a hotel of this price should have. The staff is all pretty rude and dismissive and overall it’s FLITHY. I mean, if you walk in your room barefoot expect to have BLACK feet. And our room a/c made a horrible screeching sound all night so getting a good nights rest was out of the picture. The water pressure is so bad you can’t properly rinse anything and the beds are very old and very hard.

2

Veronica

Jul 27, 2023

·

Stayed 1 night

Hair on my pillow and dust everywhere

10

John

Jun 20, 2025

·

Stayed 2 nights

Clean handy in walking distance of town - highly recommended

6

Jorie

Sep 22, 2023

·

Stayed 2 nights

Room and hall smelled like wet dog. Overall the hotel is beautiful.

10

Mashell

Sep 29, 2025

·

Stayed 1 night

Very clean and professional

10

Chanda

Nov 19, 2024

·

Stayed 2 nights

This hotel was super clean and aesthetically pleasing. The hotel and room were super cute, the room was clean, and the water was super hot. The only downside was the water pressure was extremely low when taking a shower. The location is great. Just minutes away from attractions and great restaurants. I will definitely stay here again.

6

Charles

Nov 3, 2024

·

Stayed 1 night

Very disappointing after all the reviews I read to help me choose the Lorenzo. Bathroom was dirty. There was hair in the sink, on the vanity and in the shower. There was also residue from something in the bottom of the sink. Bed was rock hard and uncomfortable. The sheets had something on them. We slept on top of the covers. Room was dark. The lamps on either side of thr bed were broken and hanging straight down. Only one worked. Spent so much time on decor that they forgot practicality and about what their guests would actually need.

8

Mary

Nov 19, 2024

·

Stayed 2 nights

Nice place. Nice people. We were there only two nights, but I would have expected them to clean the room on the second day, but they did not.

10

Kenneth

Oct 28, 2025

·

Stayed 2 nights

room was spotless and staff were very quick when we needed anything.

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Rooms

Rooms are spacious with unique decor and some city views, but many face significant highway noise and have dim lighting. Guests also note firm beds, weak or delayed hot water and low pressure, AC/heat issues, and basic TV options.

Related guest reviews

10

Marilyn

May 11, 2025

·

Stayed 4 nights

It does not feel like you're in a basic hotel with the art work throughout the hotel and rooms. The freeway noise is like white noise and the halls were quiet. The elevator doors are unusually slow to open/close so if you're on upper floors you'll have to be patient. It would be good to have artwork in the elevator as a positive distraction. It's a short and safe walk to the Kay Bailey Convention Center Dome over the highway overpass. If the convention center doors are locked, it's a leisurely 10-15 minute walk around to the front doors or underground parking doors.

6

DAVID

Nov 21, 2023

·

Stayed 4 nights

The room was dark, the lighting was not sufficient for a room that size. The USB outlet on the TV stand was not functional. The foam mattresses slid off their stand and away from the wall VERY easily. Shower pressure was non-existent. The noise from the highway was significant. I only stayed here bec my conference was also here. I would not stay here again and would not recommend this to anyone.

6

Benjamin

Sep 15, 2025

·

Stayed 1 night

The air conditioning unit didn’t not really cool the room down, it was ok but not as cold as I wanted it to be. The tv didn’t have any premium channels and trying to connect my iPhone to the tv was a huge hassle. I ended up giving up and didn’t even bother calling the front desk.

10

Heather

Feb 24, 2024

·

Stayed 1 night

Easy parking. Smooth, quick check in. Really cool looking place. Room is amazing - awesome downtown view. Beds are nice but VERY firm. Even on the 9th floor, sound of traffic on the highway is constant. Not a bother to me but might be to some. Overall, great stay and will definitely be back!

6

Haylee

Sep 22, 2024

·

Stayed 1 night

Only complaint is air conditioning in room never got cool on a 95 degree night.

8

Alexander

Nov 1, 2023

·

Stayed 1 night

Loved the furniture and the room. Everything was great with one exception. My only real complaint was the shower. Takes 15 minutes to get hot water which is ridiculous when your paying that price for a room. Also, the shower is a half-shower, meaning if you are not standing directly in the water the entire time(as in with someone else in the shower), you are freezing because there is no shower door or curtain to close to prevent cold air from blowing on your wet body. Why not add a sliding door or curtain or something??? very annoying and I've never seen this in any hotel I've ever been in.

6

Kyle

Oct 22, 2025

·

Stayed 2 nights

The proximity to the convention center is great and the hotel itself is nice. Cool art and funky rooms, though poorly lit. The restaurant staff was attentive. The highway noise, however, is hard to convey in words. It is SO LOUD in the rooms facing the highway that earplugs and a white noise app can't even begin to drown out the noise. Do not, I repeat do not, let them put you in an east, north or west facing room. You won't sleep.

4

Jeff

Oct 16, 2025

·

Stayed 1 night

The hotel is nice. It's just outside of downtown, but a decent compromise for the price. The highway noise at night is unbearable, though. It was tough to sleep it was so loud. And their AC units don't have a setting to run the fan to drown the noise out. I wouldn't stay there again.

10

Alecia

Feb 26, 2025

·

Stayed 1 night

The room was spacious and clean. Was exactly as pictured on the website. Staff was friendly

10

Todd

Feb 3, 2024

·

Stayed 1 night

Great place and great location. Had a corner room with a great view of downtown Dallas.

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Service

Service is often friendly and accommodating, especially in the restaurant and bar, with some early check-ins honored. However, front-desk interactions can be inconsistent, with reports of slow, rude, or unhelpful responses.

Related guest reviews

10

Dana

Aug 25, 2025

·

Stayed 2 nights

The art deco design. I was able to check in early. Staff was courteous and welcoming.

2

Victoria

Dec 22, 2024

·

Stayed 1 night

The hotel is pretty in the pictures online but in person it did not live up to expectation. The check in process was probably the worst part, the front desk receptionist was rude & VERY unprofessional. At the prices of the rooms for this hotel that was unacceptable! The manager did send champagne to the room after speaking with him about this but I don’t think that was sufficient enough for what we put up with. I would not recommend this hotel to anyone.

10

Crystal

Nov 22, 2024

·

Stayed 2 nights

The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!

10

Juliana

Oct 31, 2025

·

Stayed 1 night

Cici was the nicest at check-in. This is the 2nd most amazing experience & service.

8

Aubri

Jul 15, 2025

·

Stayed 1 night

You have to pay $20 a day parking fee per car. That needs to be listed prominently. The front desk on the day we checked in weren't friendly. Also we would call down to ask the front desk a question that would have just taken less than 10 seconds to answer and they didn't answer the phone. Then we walked down to the front desk and there were about 5 to 7 people down there doing absolutely nothing.They could've easily answered the phone call. I will mention the hotel is lovely and the overnight staff and the staff the next day were a lot more friendlier. It would've been 5 stars for me if it weren't for these two issues.

8

Emily

Mar 16, 2023

·

Stayed 1 night

The male who checked us in seemed like he hated his job. The lady who was helping another guest at checkin seemed nicer & thankfully she was friendly at checkout.

10

Angela

May 28, 2024

·

Stayed 2 nights

Staff is extremely friendly, great service all around whether it’s at the bar, restaurant or the folks at the front desk. We had a great stay. The only complaint is one elevator was working on one side of the building, but those are maintenance issues that happened so it’s whatever. The area around the hotel is under construction so that was a little frustrating and there were quite a few areas with little mini tent cities across the street so that was a little bit alarming but other than that, the property felt safe. Recommend this location as close to the highway and Points of interest and fun spots for the whole family. Seems like a party place. I didn’t get to enjoy the weekend festivities as we were there for memorial day weekend and there to see a music festival. The pool area and bar are very lively and colorful. I think it’s a great place to bring Family or anyone really

6

joshua

Aug 28, 2023

·

Stayed 3 nights

Hotel is pretty nice. Chose to stay here because the Hyatt and Omni were full. Checking in and later extending our stay was awful. The guy at the front, think his name was Jorge. Not 100% sure that was his name, but he had a pencil mustache and looked like his name should be Lorenzo. He was extremely rude and dismissive from the very beginning. We were thankful he wasn’t there at checkout. Other people were great. Close to the convention center. The pool was really nice.

10

Jesse

Jun 1, 2025

·

Stayed 2 nights

Every employee was very kind and would make sure every question we had was answered. Thank you so much and hope to stay there September 2026 for Fan Expo 2026.

8

Heather

Aug 27, 2025

·

Stayed 2 nights

Everything about my stay was great except for the horrible check in experience with the overnight shift. There was a woman who was awful to me. She had braids and was talking over the other woman who was trying to help me. She wouldn’t let me check in. I waited for 2 hours in the lobby after taking the redeye flight. I was exhausted and she said she couldn’t add a night to my reservation because I booked through a 3rd party. As soon as the morning shift arrived around 8 am, I had a lovely stay! I got checked in and even paid for an upgraded room so that I could have a bathtub. The hotel is very nice and the downtown location was convenient to the KBH convention center. All of the other staff besides that one woman were helpful and lovely.

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AI-generated summary based on recent guest reviews

Location

Convenient for the Kay Bailey Hutchison Convention Center and downtown access with easy highway links. Several reviewers describe the surrounding area as sketchy with homeless encampments, and freeway proximity contributes to noise.

Related guest reviews

10

Malcom

Jul 19, 2025

·

Stayed 3 nights

The place was amazing from the minute we walked in the door. Very cool tapestry, friendly staff. Area was kind of sketchy but not terrible. My only complain would be the 25.00 parking a day and on Saturday they host a pool party open to anyone therefore parking was limited even tho we paid.

10

Marilyn

May 11, 2025

·

Stayed 4 nights

It does not feel like you're in a basic hotel with the art work throughout the hotel and rooms. The freeway noise is like white noise and the halls were quiet. The elevator doors are unusually slow to open/close so if you're on upper floors you'll have to be patient. It would be good to have artwork in the elevator as a positive distraction. It's a short and safe walk to the Kay Bailey Convention Center Dome over the highway overpass. If the convention center doors are locked, it's a leisurely 10-15 minute walk around to the front doors or underground parking doors.

10

Matthew

May 18, 2025

·

Stayed 2 nights

Neat little hotel slightly away from the full hustle of the Downtown area. If you’re not opposed to walking just a little, there are plenty of things to do within a reasonable distance. My only knock, and it’s a small one, is that the showers water pressure was pretty weak. Not the worst I’ve had though. Would 100% stay here again.

10

Garrett

Jun 20, 2025

·

Stayed 3 nights

We have stayed here twice now for conventions and being in walking distance is such a luxury.

8

Erica

Jun 16, 2024

·

Stayed 2 nights

The area is seemingly being updated with lots of construction around so the hotel stocks out quite a bit. There’s quite the number of homeless folks in the area. There’s security on the property to where you feel safe but the area is what’s driving my rating.

6

Deborah

May 5, 2024

·

Stayed 2 nights

This property is close to the convention center, but it is across the freeway and the walk to the convention center is not pleasant. It is also quite noisy since the hotel is located on the freeway. The decor of the hotel is a bit odd and the room rate is high for the value delivered. I will stay in a different hotel if I have the opportunity to visit the Dallas convention center again.

10

Paul

Jun 17, 2025

·

Stayed 4 nights

The food and the staff at Hamilton‘s was consistently very good. The daily care of my room by the housekeeping staff was fantastic. The walk from the hotel to the convention center was convenient.

10

James

Feb 23, 2025

·

Stayed 3 nights

very nice, modern, room - easy walk to the convention center, but lacks dinner options nearby

10

David

Sep 29, 2024

·

Stayed 1 night

Nice hotel and clean. Near freeway, which can be noisy at night.

8

Susan

Feb 10, 2025

·

Stayed 1 night

The Staff was wonderful. The Rooms Amazing. The Bar and Bartenders were so convenient and Experienced. The area around the hotel is not great, but I noticed they are building it up. I would definitely Stay again.

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Dining

Hamilton’s restaurant and the bar receive frequent praise for tasty food and drinks; Taco Enzo breakfast is also popular. Some note higher prices, limited options at times, and occasional inconsistencies.

Related guest reviews

10

Bernadette

Jun 6, 2025

·

Stayed 2 nights

Friendly staff, nice pool, good food

8

Nisrine

Aug 17, 2023

·

Stayed 4 nights

The food needs improvement at the restaurant and also the room service menu . I tried 3 meals and none of them was satisfactory. The room is nice , clean and comfy and will still recommend the hotel

10

Jeff

Jun 1, 2025

·

Stayed 1 night

Nice hotel and restaurants.

10

Karen

Feb 25, 2023

·

Stayed 1 night

Great hotel and Hamilton’s restaurant is a must! The filet mignon was fantastic!

10

Brenda

Feb 24, 2025

·

Stayed 3 nights

Check in was quick and easy. Loved the artistic modern vibe to the hotel. The hotel bar had great drinks and appetizers. Rooms and bathrooms were clean. Would stay there again.

8

Darren

Oct 16, 2023

·

Stayed 1 night

Loved the theme and look of the hotel & room. Great restaurant, food was outstanding. Room ver quiet and comfortable. Great bath products. Only "complain" was the menu and dinner waiter informed us there was no room service for breakfast. When i ordered onsite to take to the room i was told they do offer it. Only mishap. Otherwise loved it.

10

Albert

Jul 7, 2025

·

Stayed 2 nights

We were very surprised how affordable and great food the restaurant had. Highly recommend the sweet potato fries with the burger!

10

Vanessa

May 31, 2025

·

Stayed 2 nights

Very friendly staff. Good distance to walk to convention center. Breakfast food truck was so good! Ate lunch at hotel and delicious!

10

Rick

Feb 26, 2025

·

Stayed 1 night

Overnight stay in Dallas to attend an event, room was clean, staff were friendly, and the restaurant was very good.

10

Michael V

May 23, 2025

·

Stayed 2 nights

Amazing stay, fun vibe! Great staff! Restaurant was elevated did experience for a small hotel restaurant. Great choice!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $167	12 $150	13 $150	14 $149	15 $149	16 $197	17 $205
18 $148	19 $150	20 $150	21 $150	22 $150	23 $169	24 $171
25 $144	26 $148	27 $148	28 $150	29 $150	30 $171	31 $169

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $129	3 $150	4 $150	5 $148	6 $194	7 $186
8 $123	9 $131	10 $150	11 $150	12 $140	13 $227	14 $171
15 $148	16 $150	17 $150	18 $157	19 $150	20	21 $252
22 $135	23 $124	24 $124	25 $124	26 $150	27 $123	28 $120
29 $120	30 $124

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Prices for Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Corner

Room, 1 King Bed, Corner

Room, 2 Queen Beds, Accessible, Corner (Hearing)

Premium Room, 1 King Bed (Zen)

Room, 1 King Bed, Accessible, Corner (Hearing)

Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

Premium Room, 1 King Bed (Cake)

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

Premium Room, 1 King Bed (Nomad)

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Guest reviews of Lorenzo Hotel Dallas, Tapestry Collection by Hilton

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Lorenzo Hotel Dallas, Tapestry Collection by Hilton

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