Go back to search

Hacienda Valentino

From

$119
/ night
Hacienda Valentino - Image 1
Hacienda Valentino - Room
Hacienda Valentino - Room
Hacienda Valentino - Reception
Hacienda Valentino - Restaurant

Select dates to see prices and availability

From

$119
/ night

About this property

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, gift shops/newsstands, and a fireplace in the lobby.
Show more

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Housekeeping

  • Garden

Show all

Location

Josefa Ortiz de Dominguez #44 Barrio Santa Lucia, Santa Lucía, San Cristóbal de las Casas, Chiapas, Mexico

Santo Domingo Handicraft Market (0.2 miles)

Arches of Carmen (0.3 miles)

Foro Cultural Kinoki (0.3 miles)

Church of San Nicolás (0.4 miles)

Museo de San Cristóbal (0.5 miles)

San Cristóbal de las Casas Cathedral (0.5 miles)

More location info

Room options

28

Standard Room

Room details

1 King Bed

Sleeps 2

255 ft²

Air Conditioning
Heating
Wi-Fi (Free)

23

Standard Quadruple Room

Room details

2 Full Beds

Sleeps 4

248 ft²

Air Conditioning
Heating
Wi-Fi (Free)

34

Premium Room

Room details

1 King Bed

Sleeps 2

291 ft²

Air Conditioning
Heating
Wi-Fi (Free)

Guest reviews of Hacienda Valentino

Facilities

9.4

Cleanliness

9.8

Service

9.8

10

Genny

EXP-logo

Feb 21, 2026

·

Stayed 2 nights

The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the "tech" part. The first day the heating didn't work, the wifi was poor in the ground floor rooms and to get the password we always had to run to reception, the safe didn't have batteries the first day and the second some electrical contact always made it activate so at night we had to open it and remove the batteries because it didn't let us sleep... Surely they must give these things need to be fixed, but otherwise they deserve the 5 stars we decided to give them anyway.
The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the "tech" part. The first day the heating didn't work, the wifi was poor in the ground floor rooms and to get the password we always had to run to reception, the safe didn't have batteries the first day and the second some electrical contact always made it activate so at night we had to open it and remove the batteries because it didn't let us sleep... Surely they must give these things need to be fixed, but otherwise they deserve the 5 stars we decided to give them anyway.
10

Jeremy

EXP-logo

Dec 10, 2025

·

Stayed 1 night

We were having car troubles when we tried to check out, and the staff went above and beyond to help us. They found a mechanic for us, and they also reviewed the entire night of security footage to verify if anyone had tampered with our vehicle. They were so kind and helpful, and they allowed us to checkout late while we waited for our car to be repaired.
We were having car troubles when we tried to check out, and the staff went above and beyond to help us. They found a mechanic for us, and they also reviewed the entire night of security footage to verify if anyone had tampered with our vehicle. They were so kind and helpful, and they allowed us to checkout late while we waited for our car to be repaired.
10

Steven

IAN-logo

Dec 5, 2025

·

Stayed 4 nights

Not only was the room and the facility awesome, but the staff were completely friendly and when above and beyond to make your experience as pleasant as possible.
Not only was the room and the facility awesome, but the staff were completely friendly and when above and beyond to make your experience as pleasant as possible.
10

ross

ORB-logo

Apr 21, 2025

·

Stayed 2 nights

Nice place, especially for mexico
Nice place, especially for mexico
10

Selma

IAN-logo

Apr 18, 2025

·

Stayed 1 night

Nice small hotel. Good breakfast.
Nice small hotel. Good breakfast.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

FAQs about Hacienda Valentino

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee, approximately MXN 45 to 250 per person.

Are pets allowed at the property?

Pets are allowed at the property, with a maximum fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early check-in and late check-out may be available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of MXN 1400 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. Additional features may include elevators and accessible public areas.

Where is the property located in relation to key landmarks?

The property is located in Santa Lucía, within a 10-minute walk of San Cristóbal de las Casas Cathedral and Santo Domingo Handicraft Market. It is approximately 0.4 mi from Church of San Nicolás and 0.5 mi from Plaza 31 de Marzo.

What are the policies for guests staying with children?

Children are allowed at the property. However, specific age policies for free stays are not detailed in the provided information.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

November 2026
December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

  • Hotel Kinare San Cristóbal
  • Hotel Dulce Luna

Product

  • Affiliate program
  • Cookie preferences
  • Cookie policy
  • Privacy policy
  • Terms of use

Social

© 2026 Vio