Sunset Plaza Beach Resort Puerto Vallarta All Inclusive
$258
/ night
Avg. for October
Prices for Sunset Plaza Beach Resort Puerto Vallarta All Inclusive
Select dates to see prices and availability
$258
/ night
Avg. for October
Monthly average prices
Nightly prices at Sunset Plaza Beach Resort Puerto Vallarta All Inclusive average $244 in June, the cheapest month, and $336 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $333 |
| February | $336 |
| March | $313 |
| April | $290 |
| May | $267 |
| June | $244 |
| July | $262 |
| August | $252 |
| September | $266 |
| October | $258 |
| November | $290 |
| December | $310 |
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Oct · $258
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Most expensive: February (~$336)
Cheapest: June (~$244)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and an outdoor tennis court.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and an outdoor tennis court.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Dining
You can enjoy a meal at El Mirador Bistro Grill serving the guests of Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Location
A stay at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive places you in the heart of Puerto Vallarta, steps from Bay of Banderas and a 3-minute drive from Malecon.
What's nearby
Bay of Banderas(0.1 miles)
Hotel Zone Beach(0.2 miles)
Playa Las Glorias(0.5 miles)
Galeria Flores(0.7 miles)
Plaza Caracol(0.8 miles)
Playa Flamingos(0.8 miles)
La Isla(1 miles)
Playa de Oro(1.3 miles)
Camarones Beach(1.4 miles)
Teatro Vallarta(1.6 miles)
Rosita Beach(1.7 miles)
Puerto Mágico(1.7 miles)
Cruise Ship Pier(1.7 miles)
The Church of Our Lady of the Refuge(1.8 miles)
Cruise Ship Terminal(1.8 miles)
The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)(5.2 miles)
Parking
Restaurant
Swimming pool
Room Service
Tour Desk
Dry Cleaning
Location
Diego Rivera 121 Zona hotelera las Glorias, Las Glorias, Puerto Vallarta, Jalisco, Mexico
Bay of Banderas (0.1 miles)
Hotel Zone Beach (0.2 miles)
Playa Las Glorias (0.5 miles)
Galeria Flores (0.7 miles)
Plaza Caracol (0.8 miles)
Playa Flamingos (0.8 miles)
Room options
15
Deluxe Premium Ocean Front
1 King Bed
and 1 Sofa Bed
Sleeps 3
425 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
17
Suite Premium Ocean Front
1 King Bed
and 1 Sofa Bed
Sleeps 4
913 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Safe
11
Oceanfront Suite with Hot Tub
1 King Bed
and 1 Sofa Bed
Sleeps 4
1195 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)KitchenetteIndoor Private Spa TubPrivate Spa Tub
7
Sunset Suite Ocean Front
1 King Bed
and 2 Full Beds
Sleeps 4
1668 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Kitchen
13
Superior Deluxe Ocean Front
2 Full Beds
Sleeps 3
431 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
9
Deluxe Ocean Front
2 Queen Beds
Sleeps 3
549 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Crib(s) (Free)
Guest reviews of Sunset Plaza Beach Resort Puerto Vallarta All Inclusive
7.4
Good
Based on 1,029 verified reviews
Who stays here?
Business
1%
Couple
47%
Family
35%
Group
13%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Sunset Plaza Beach Resort Puerto Vallarta All Inclusive, travelers consistently praise the warm, attentive staff and impressive ocean views from every room, while noting a quieter atmosphere with limited entertainment, ongoing construction, and mixed dining variety and quality.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Sunset Plaza Beach Resort Puerto Vallarta All Inclusive, travelers consistently praise the warm, attentive staff and impressive ocean views from every room, while noting a quieter atmosphere with limited entertainment, ongoing construction, and mixed dining variety and quality.
Rooms range from new and modern to a bit dated; guests love the large balconies but mention firm pillows, thin walls, and occasional noise from the neighboring resort. Pools and beach access are highlights, though hot tubs often run lukewarm and loungers can be scarce. Location is convenient for reaching the Malecón and the airport, but Wi-Fi can be slow or require paid upgrades. Best for travelers seeking a relaxed, smaller all-inclusive by the beach.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Direct beach access, multiple pools (including an adults area) and a swim-up bar are popular, and the spa gets strong praise. Downsides include hot tubs that are often cool or in disrepair, occasional pool maintenance issues, limited loungers/shade, minimal entertainment, and visible construction.
Related guest reviews
8
Jennifer
Apr 10, 2025
·
Stayed 5 nights
Pros: Excellent views from the room, food was delicious, staff and service was Awesome! Everyone was super friendly. Loved the little cafe for treats throughout the day. Cons: Not enough lounge chairs for guests. If you don’t get to the pool by 8am, you don’t get a chair. Hot tubs were run down/falling apart and were luke warm. Rooms need a little updating. Need more entertainment options. Overall, I’d probably stay again, but only for a good deal.
Pros: Excellent views from the room, food was delicious, staff and service was Awesome! Everyone was super friendly. Loved the little cafe for treats throughout the day. Cons: Not enough lounge chairs for guests. If you don’t get to the pool by 8am, you don’t get a chair. Hot tubs were run down/falling apart and were luke warm. Rooms need a little updating. Need more entertainment options. Overall, I’d probably stay again, but only for a good deal.
10
Ruby A
Jun 14, 2024
·
Stayed 4 nights
I loved the property. The food was great! Our concierge Mario and Andres were amazing and always making sure we okay and taken care of. Now the spa! It was amazzzzzzing ! My girl Alma was out of this world! It was a 2 hour full body massage and facial!!!
I loved the property. The food was great! Our concierge Mario and Andres were amazing and always making sure we okay and taken care of. Now the spa! It was amazzzzzzing ! My girl Alma was out of this world! It was a 2 hour full body massage and facial!!!
10
Jessica E
Nov 22, 2025
·
Stayed 6 nights
Loved this stay. Everyone was so friendly. The food was decent. The rooms were clean. The construction was a bit much for noise but it wouldn't deter me from visiting again.
Loved this stay. Everyone was so friendly. The food was decent. The rooms were clean. The construction was a bit much for noise but it wouldn't deter me from visiting again.
10
Kevin V
Apr 18, 2025
·
Stayed 7 nights
Best thing is all suites have a large balcony facing the ocean. The hot tubs are in severe need of repair (broken tiles) and water was cold in one and lukewarm in the other. The new tower being built needs to be completed as it is a bit of an eyesore - you can see it is rusting from being unfinished for so long. Pillows weren't good on the beds. Adjacent hotel plays very loud music and was difficult to sleep since the hotel walls are thin. We could hear the people in the next suite talking also, As a whole, we really liked the Sunset Plaza, we thought the food was very good, our child liked the pizza's and burgers, We really liked the coffee shop.
Best thing is all suites have a large balcony facing the ocean. The hot tubs are in severe need of repair (broken tiles) and water was cold in one and lukewarm in the other. The new tower being built needs to be completed as it is a bit of an eyesore - you can see it is rusting from being unfinished for so long. Pillows weren't good on the beds. Adjacent hotel plays very loud music and was difficult to sleep since the hotel walls are thin. We could hear the people in the next suite talking also, As a whole, we really liked the Sunset Plaza, we thought the food was very good, our child liked the pizza's and burgers, We really liked the coffee shop.
8
Champain
Jun 25, 2025
·
Stayed 3 nights
It was nice for the price, swim up bar was the highlight! Amazing views right on the beach.
It was nice for the price, swim up bar was the highlight! Amazing views right on the beach.
10
Jonathan
Jul 20, 2025
·
Stayed 7 nights
Property is going through construction. It was sectioned off appropriately.
Property is going through construction. It was sectioned off appropriately.
8
Douglas
Apr 18, 2025
·
Stayed 7 nights
Very nice smaller all inclusive resort on a beautiful beach. All rooms are ocean view. Friendly staff and very good service. In busy times, it could be difficult to get a lounger at the pool and there are no more than maybe 10 chairs on the beach.
Very nice smaller all inclusive resort on a beautiful beach. All rooms are ocean view. Friendly staff and very good service. In busy times, it could be difficult to get a lounger at the pool and there are no more than maybe 10 chairs on the beach.
8
Katie
Aug 8, 2025
·
Stayed 7 nights
Decent food, elevators kept having issues so there were long wait times. The hotel next door is really loud. Most employees were very kind, and a few that were not so great. Property is well maintained except the pools which were gross, the smaller pool wasn’t filtering at all and had so much sunscreen and whatever else floating around. Shade is limited and so is seating around the pools. Good shows and entertainment. Hotel has a lot of potential, hopefully when they are done with construction some things will be improved upon.
Decent food, elevators kept having issues so there were long wait times. The hotel next door is really loud. Most employees were very kind, and a few that were not so great. Property is well maintained except the pools which were gross, the smaller pool wasn’t filtering at all and had so much sunscreen and whatever else floating around. Shade is limited and so is seating around the pools. Good shows and entertainment. Hotel has a lot of potential, hopefully when they are done with construction some things will be improved upon.
10
Raquel
Jun 22, 2025
·
Stayed 4 nights
Spectacular views of both the mountains and the beach. Clean, comfortable room with good air conditioning. Service staff friendly and especially attentive/accommodating. Excursion prices were very fair and day trips were fun. Spa experience was outstanding.
Spectacular views of both the mountains and the beach. Clean, comfortable room with good air conditioning. Service staff friendly and especially attentive/accommodating. Excursion prices were very fair and day trips were fun. Spa experience was outstanding.
8
Joanne
Nov 30, 2025
·
Stayed 6 nights
Staff were mostly great, and attentive. The two biggest thumbs down for us were: 1) if you get a room on the second floor, you might be in for a late night raccoon gang party. They get in the vents right above the room ceiling and go absolutely nuts, right about when you’re in your deep sleep and will not stop even if you bang on the ceiling. We had to switch rooms after two out of six nights of our stay were impacted by this. 2) the hot tubs, both of them, were not hot during our stay
Staff were mostly great, and attentive. The two biggest thumbs down for us were: 1) if you get a room on the second floor, you might be in for a late night raccoon gang party. They get in the vents right above the room ceiling and go absolutely nuts, right about when you’re in your deep sleep and will not stop even if you bang on the ceiling. We had to switch rooms after two out of six nights of our stay were impacted by this. 2) the hot tubs, both of them, were not hot during our stay
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the property and rooms as very clean, with housekeeping praised. A smaller number report maintenance issues or pests (e.g., leaks, mildew, or an occasional insect) and some pool cleanliness concerns.
Related guest reviews
2
Irais
Jul 25, 2025
·
Stayed 4 nights
bedbugs in room
bedbugs in room
10
Sherry
Apr 18, 2025
·
Stayed 10 nights
Loved this resort! Every room faces the ocean and every night they do a turn down service where they spray your room with the scent of your choice and leave little chocolates for you. The staff were AMAZING! They made you feel like family!! The pools and seating set up was great. Lots of different places to sunbathe. There were several restaurants to choose from and they changed their menus daily. Except the pizza place- it was always the same and to die for and always open! I felt very safe there too. They always checked you in and out at the gate. Overall great place to stay! Highly recommend.
Loved this resort! Every room faces the ocean and every night they do a turn down service where they spray your room with the scent of your choice and leave little chocolates for you. The staff were AMAZING! They made you feel like family!! The pools and seating set up was great. Lots of different places to sunbathe. There were several restaurants to choose from and they changed their menus daily. Except the pizza place- it was always the same and to die for and always open! I felt very safe there too. They always checked you in and out at the gate. Overall great place to stay! Highly recommend.
10
Jaswinder Kaur
Nov 14, 2025
·
Stayed 5 nights
Very clean room, staff was great
Very clean room, staff was great
10
Dalila
Sep 7, 2025
·
Stayed 7 nights
Location is great, close to everything. Beautiful beach, lots of activities, food at the hotel was very good and good variety like snacks and extras. Property is very clean, rooms are very clean, service was excellent. I think it is a great deal.
Location is great, close to everything. Beautiful beach, lots of activities, food at the hotel was very good and good variety like snacks and extras. Property is very clean, rooms are very clean, service was excellent. I think it is a great deal.
10
Andrew Liam
Nov 24, 2025
·
Stayed 5 nights
Stayed for 5 nights and nothing to complain about. The food was OUTSTANDING. Very delicious and tasty. Staff were great and professional. Rooms and facility cleanliness were excellent. Literally nothing to complain about. Highly recommend.
Stayed for 5 nights and nothing to complain about. The food was OUTSTANDING. Very delicious and tasty. Staff were great and professional. Rooms and facility cleanliness were excellent. Literally nothing to complain about. Highly recommend.
8
Kirt
Sep 27, 2025
·
Stayed 7 nights
The property itself is average to any other all-inclusive resort we've stayed. Our room was definitely dated and needed some repairs but nothing critical that we needed addressed while there. Bedroom a/c fan didn't work, so it did get a little warm in the room during the day, but the a/c in the main living area was good and kept the place cool enough with the ceiling fans running on low. The safe didn't work electronically, so we had to use the key, the living room tv didn't have a remote but we never needed it on so didn't ask for one. Being rainy season, with one torrential downpour, there was some water leaking through the a/c area of the celling and it appeared has been an issue for a while as there was mildew on the ceiling around the leaky area. Food was average. While it's a small resort and in off-season there is no buffet, ordering breakfast was fairly quick and definitely fresh, so that was good. Only had one dinner at the resort and it was underwhelming. Went offsite for all other evening meals. The common areas are all in good shape and provided a good experience for us. The staff is what made the difference for us. They were all fantastic. I don't have all the names, but Jose at the lobby bar, Jerry and others at the pool were fantastic and ensured we always had everything/anything we needed. The activities guys even came around to switch out towels during the day if needed. That never happens. Huge kudos to all the staff!!
The property itself is average to any other all-inclusive resort we've stayed. Our room was definitely dated and needed some repairs but nothing critical that we needed addressed while there. Bedroom a/c fan didn't work, so it did get a little warm in the room during the day, but the a/c in the main living area was good and kept the place cool enough with the ceiling fans running on low. The safe didn't work electronically, so we had to use the key, the living room tv didn't have a remote but we never needed it on so didn't ask for one. Being rainy season, with one torrential downpour, there was some water leaking through the a/c area of the celling and it appeared has been an issue for a while as there was mildew on the ceiling around the leaky area. Food was average. While it's a small resort and in off-season there is no buffet, ordering breakfast was fairly quick and definitely fresh, so that was good. Only had one dinner at the resort and it was underwhelming. Went offsite for all other evening meals. The common areas are all in good shape and provided a good experience for us. The staff is what made the difference for us. They were all fantastic. I don't have all the names, but Jose at the lobby bar, Jerry and others at the pool were fantastic and ensured we always had everything/anything we needed. The activities guys even came around to switch out towels during the day if needed. That never happens. Huge kudos to all the staff!!
10
Ivan
Jul 5, 2025
·
Stayed 4 nights
Very impressed with service. Hotel clean and perfectly located. Food was delicious. Overall excellent value. Would stay there again.
Very impressed with service. Hotel clean and perfectly located. Food was delicious. Overall excellent value. Would stay there again.
8
Kaitlyn
Nov 11, 2025
·
Stayed 6 nights
Amazing experience with some of the most amazing staff and servers. First day I had a cockroach in my room, but the cleaner came in right away and took it out. Sadly all other rooms were booked. But didn’t have anymore issues after that. A few of the staff members go above and beyond. And they were definitely the highlight of my trip.
Amazing experience with some of the most amazing staff and servers. First day I had a cockroach in my room, but the cleaner came in right away and took it out. Sadly all other rooms were booked. But didn’t have anymore issues after that. A few of the staff members go above and beyond. And they were definitely the highlight of my trip.
8
Katie
Aug 8, 2025
·
Stayed 7 nights
Decent food, elevators kept having issues so there were long wait times. The hotel next door is really loud. Most employees were very kind, and a few that were not so great. Property is well maintained except the pools which were gross, the smaller pool wasn’t filtering at all and had so much sunscreen and whatever else floating around. Shade is limited and so is seating around the pools. Good shows and entertainment. Hotel has a lot of potential, hopefully when they are done with construction some things will be improved upon.
Decent food, elevators kept having issues so there were long wait times. The hotel next door is really loud. Most employees were very kind, and a few that were not so great. Property is well maintained except the pools which were gross, the smaller pool wasn’t filtering at all and had so much sunscreen and whatever else floating around. Shade is limited and so is seating around the pools. Good shows and entertainment. Hotel has a lot of potential, hopefully when they are done with construction some things will be improved upon.
6
Marcel
Jan 13, 2025
·
Stayed 10 nights
Room in need of repairs. Furniture needs to be relplaced. Plumbing in shower leaking . broken tap in shower. One chair had to be replace (broken and unsafe. No side tble on one side of bed. Just needs a complete overall
Room in need of repairs. Furniture needs to be relplaced. Plumbing in shower leaking . broken tap in shower. One chair had to be replace (broken and unsafe. No side tble on one side of bed. Just needs a complete overall
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AI-generated summary based on recent guest reviews
Rooms
All rooms face the ocean with large balconies and views; some newer rooms feel modern while others are dated. Several guests note firm or uncomfortable beds/pillows, thin walls or noise from a nearby hotel, and slow or paid Wi-Fi.
Related guest reviews
2
Anita
May 30, 2025
·
Stayed 4 nights
The front desk customer service is really unprofessional, I have been to all over the world that I have never meet the service like this , very unacceptable!! This hotel offer free wifi and primier wifi , but the web page might lead you to click to premier one accidentally. When I checked out , the front desk said to me that we click 3 times , we showed her that we have never used that and our setting always shows free WiFi , and we didn’t even have to log in after the first day check in . She said even it shows free WiFi on your setting , once you had click that bottom and even you click out right away , we have to charge you !! My roommate tried to tell her that we had never used that , then this front desk tried to show her how to make this mistake .. So you know it will be happening so easy ? Then you told me regardless if we used it , regardless the setting wifi shows that we are not link with your premier wifi , we will still have to pay and for three days ??? We stayed for 4 nights , we went out of the hotel for excursion 2 days whole day .. then she insisted to ask us to pay ??? This is just a ripe off , and I have never know that you have to pay the service that you didn’t get !! We end up to pay cause our driver was waiting by the entrance and she repeated what she said that even you don’t use it , you have to pay .. I told her that I won’t be back and I’ll give here bad review , she was still repeat the same words .. she was ruining my vacation at the very last
The front desk customer service is really unprofessional, I have been to all over the world that I have never meet the service like this , very unacceptable!! This hotel offer free wifi and primier wifi , but the web page might lead you to click to premier one accidentally. When I checked out , the front desk said to me that we click 3 times , we showed her that we have never used that and our setting always shows free WiFi , and we didn’t even have to log in after the first day check in . She said even it shows free WiFi on your setting , once you had click that bottom and even you click out right away , we have to charge you !! My roommate tried to tell her that we had never used that , then this front desk tried to show her how to make this mistake .. So you know it will be happening so easy ? Then you told me regardless if we used it , regardless the setting wifi shows that we are not link with your premier wifi , we will still have to pay and for three days ??? We stayed for 4 nights , we went out of the hotel for excursion 2 days whole day .. then she insisted to ask us to pay ??? This is just a ripe off , and I have never know that you have to pay the service that you didn’t get !! We end up to pay cause our driver was waiting by the entrance and she repeated what she said that even you don’t use it , you have to pay .. I told her that I won’t be back and I’ll give here bad review , she was still repeat the same words .. she was ruining my vacation at the very last
8
Barry
Mar 8, 2025
·
Stayed 7 nights
The WIFI was terrible. Premium wifi cost US$9 per day for 1.36 speed. Unacceptable
The WIFI was terrible. Premium wifi cost US$9 per day for 1.36 speed. Unacceptable
10
Kevin V
Apr 18, 2025
·
Stayed 7 nights
Best thing is all suites have a large balcony facing the ocean. The hot tubs are in severe need of repair (broken tiles) and water was cold in one and lukewarm in the other. The new tower being built needs to be completed as it is a bit of an eyesore - you can see it is rusting from being unfinished for so long. Pillows weren't good on the beds. Adjacent hotel plays very loud music and was difficult to sleep since the hotel walls are thin. We could hear the people in the next suite talking also, As a whole, we really liked the Sunset Plaza, we thought the food was very good, our child liked the pizza's and burgers, We really liked the coffee shop.
Best thing is all suites have a large balcony facing the ocean. The hot tubs are in severe need of repair (broken tiles) and water was cold in one and lukewarm in the other. The new tower being built needs to be completed as it is a bit of an eyesore - you can see it is rusting from being unfinished for so long. Pillows weren't good on the beds. Adjacent hotel plays very loud music and was difficult to sleep since the hotel walls are thin. We could hear the people in the next suite talking also, As a whole, we really liked the Sunset Plaza, we thought the food was very good, our child liked the pizza's and burgers, We really liked the coffee shop.
6
Melissa
Oct 22, 2023
·
Stayed 2 nights
WiFi didn’t work the whole trip. Allegedly due to hurricane so I’ll give them benefit of the doubt. Kinda sucked tho bc both my bf and I had to work remote so we had to go to nearby cowork cafe. And at night we couldn’t stream any shows before bed. Food was pretty good, room was good, can’t complain otherwise. Def a small resort tho but in a cool area, could def go off resort and wander around by foot (and we did).
WiFi didn’t work the whole trip. Allegedly due to hurricane so I’ll give them benefit of the doubt. Kinda sucked tho bc both my bf and I had to work remote so we had to go to nearby cowork cafe. And at night we couldn’t stream any shows before bed. Food was pretty good, room was good, can’t complain otherwise. Def a small resort tho but in a cool area, could def go off resort and wander around by foot (and we did).
8
Chikako
Mar 27, 2025
·
Stayed 3 nights
部屋は清潔で良かったが、残念な所は隣の宿泊者の声や物音がびっくりするくらい聞こえたこと。壁が薄いのか構造上の問題なのか、隣の部屋が静かになるまで寝られなかった。
部屋は清潔で良かったが、残念な所は隣の宿泊者の声や物音がびっくりするくらい聞こえたこと。壁が薄いのか構造上の問題なのか、隣の部屋が静かになるまで寝られなかった。
10
Allyson
Oct 8, 2025
·
Stayed 4 nights
My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!
My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!
8
CHUN-MAN
Feb 24, 2026
·
Stayed 3 nights
View of the room was really nice. Also nice that they have a restaurant that didn’t require reservation.
View of the room was really nice. Also nice that they have a restaurant that didn’t require reservation.
4
Bertha
Nov 18, 2024
·
Stayed 2 nights
Very loud music from adjacent hotel. Impossible to enjoy balcony. Would not give diet coke for my room.
Very loud music from adjacent hotel. Impossible to enjoy balcony. Would not give diet coke for my room.
10
Carmen
Nov 20, 2025
·
Stayed 3 nights
Nice balcony view
Nice balcony view
8
Katie
Aug 8, 2025
·
Stayed 7 nights
Decent food, elevators kept having issues so there were long wait times. The hotel next door is really loud. Most employees were very kind, and a few that were not so great. Property is well maintained except the pools which were gross, the smaller pool wasn’t filtering at all and had so much sunscreen and whatever else floating around. Shade is limited and so is seating around the pools. Good shows and entertainment. Hotel has a lot of potential, hopefully when they are done with construction some things will be improved upon.
Decent food, elevators kept having issues so there were long wait times. The hotel next door is really loud. Most employees were very kind, and a few that were not so great. Property is well maintained except the pools which were gross, the smaller pool wasn’t filtering at all and had so much sunscreen and whatever else floating around. Shade is limited and so is seating around the pools. Good shows and entertainment. Hotel has a lot of potential, hopefully when they are done with construction some things will be improved upon.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and helpful across the resort, with many shout-outs to butlers and waitstaff. A minority mention rude or unhelpful front-desk experiences, slow or confusing check-in, tipping pressure, or pushy timeshare pitches.
Related guest reviews
10
Monica
Sep 11, 2025
·
Stayed 5 nights
The staff was exceptional!
The staff was exceptional!
2
Michael
Dec 27, 2023
·
Stayed 8 nights
we lost $200 from our room and we put the privacy on door but they still went in to top up fridge or clean room- they ignore the sign. We reported it to the front desk and security and they said they will give us an answer within 48 hours but they did not and we had to go ask them update and they were careless and didn’t offer us any credit for our loss or they didn’t try to make us happy as their customers with a credit or free special dinner or tour etc. They just said we can’t find it and that was it- poor response to our issue and no follow up with a report. They didn’t even apologize afterwards about our loss.
we lost $200 from our room and we put the privacy on door but they still went in to top up fridge or clean room- they ignore the sign. We reported it to the front desk and security and they said they will give us an answer within 48 hours but they did not and we had to go ask them update and they were careless and didn’t offer us any credit for our loss or they didn’t try to make us happy as their customers with a credit or free special dinner or tour etc. They just said we can’t find it and that was it- poor response to our issue and no follow up with a report. They didn’t even apologize afterwards about our loss.
10
Vicki
Nov 25, 2025
·
Stayed 4 nights
Everything about our stay was great. The room was amazing with incredible views. The service was outstanding. The food is always excellent.
Everything about our stay was great. The room was amazing with incredible views. The service was outstanding. The food is always excellent.
10
Toan
Nov 25, 2025
·
Stayed 6 nights
The staff were wonderful! The resort had a lot of friendly people from the staff to the other guests. The food was awesome and we definitely can’t praise the staff enough. Would definitely recommend and come back!
The staff were wonderful! The resort had a lot of friendly people from the staff to the other guests. The food was awesome and we definitely can’t praise the staff enough. Would definitely recommend and come back!
10
Allyson
Oct 8, 2025
·
Stayed 4 nights
My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!
My stay at Sunset Beach was absolutely wonderful! I had a supreme deluxe double room on the 14th floor with the most beautiful view. And it was in their new tower which I loved. I had the all-inclusive package and the service was phenomenal. I even got a sparkling champagne with my room and stocked mini bar. It was rare that I had to ask for anything because the staff was on it! Special shoutout to Ruben who helped me with a birthday surprise for one of my friends. I was really grateful for him. Miguel was great too. And there was a server who worked in both restaurants during the day and night as well as with room service who was wonderful too. It was a nice clean space where I felt super safe. And it was really close to downtown. I would definitely recommend this resort!
8
Elva
Jul 19, 2025
·
Stayed 5 nights
Our check-in experience was unfortunately frustrating. We had booked three rooms separately, not as a group, but were told by one staff member that we all had to check in together—despite there being two employees available. The team member struggled with the first reservation (I’ll let that guest speak to their own experience), and this delay left us, including a tired and overheated 2-year-old, waiting over an hour with no communication or empathy from the second staff member. She remained at her desk without offering assistance until she finally realized how long things were taking and stepped in to complete our check-in. Sadly, she also skipped any orientation about what the resort offered. Thankfully, the rest of our stay was a completely different story. Every staff member we encountered afterward was warm, helpful, and genuinely kind. Special thanks to Epifenio, Jorge, Gerardo, and Gabriel—your outstanding service truly made our trip special. The resort itself is lovely—smaller in size, which we appreciated, especially while traveling with young kids. The beachside property is well maintained, the food was delicious, and the kids’ pool was a major plus for our little one. Despite the disappointing arrival, the rest of the team and the property itself helped turn things around.
Our check-in experience was unfortunately frustrating. We had booked three rooms separately, not as a group, but were told by one staff member that we all had to check in together—despite there being two employees available. The team member struggled with the first reservation (I’ll let that guest speak to their own experience), and this delay left us, including a tired and overheated 2-year-old, waiting over an hour with no communication or empathy from the second staff member. She remained at her desk without offering assistance until she finally realized how long things were taking and stepped in to complete our check-in. Sadly, she also skipped any orientation about what the resort offered. Thankfully, the rest of our stay was a completely different story. Every staff member we encountered afterward was warm, helpful, and genuinely kind. Special thanks to Epifenio, Jorge, Gerardo, and Gabriel—your outstanding service truly made our trip special. The resort itself is lovely—smaller in size, which we appreciated, especially while traveling with young kids. The beachside property is well maintained, the food was delicious, and the kids’ pool was a major plus for our little one. Despite the disappointing arrival, the rest of the team and the property itself helped turn things around.
6
Duante
Jul 15, 2025
·
Stayed 2 nights
The check-in was fairly easy and the concierge that brought my bag up was very friendly and polite. The property was just as advertised for the most part. Part of the building is under construction which looks pretty ugly, but no big issue. My biggest complaint and the reason for my three star review was the staff. The staff in every area of this establishment were very rude. They made it known that they were irritated with my language barrier. They also did not seem very interested in servicing me at all. With the exception of a few staff members, most of them acted completely uninterested in assisting me or annoyed that I had entered their part of the building requesting service. I walked into two different food establishments on the property. I was looked at all upside my head at both establishments. The staff seemed uninterested in answering any questions or even telling me how anything worked.It got to the point that I just ordered room service so I wouldn’t feel like I was inconveniencing anyone for having to assist me. Although my experience wasn’t bad per se, I don’t think I will book this location again.
The check-in was fairly easy and the concierge that brought my bag up was very friendly and polite. The property was just as advertised for the most part. Part of the building is under construction which looks pretty ugly, but no big issue. My biggest complaint and the reason for my three star review was the staff. The staff in every area of this establishment were very rude. They made it known that they were irritated with my language barrier. They also did not seem very interested in servicing me at all. With the exception of a few staff members, most of them acted completely uninterested in assisting me or annoyed that I had entered their part of the building requesting service. I walked into two different food establishments on the property. I was looked at all upside my head at both establishments. The staff seemed uninterested in answering any questions or even telling me how anything worked.It got to the point that I just ordered room service so I wouldn’t feel like I was inconveniencing anyone for having to assist me. Although my experience wasn’t bad per se, I don’t think I will book this location again.
4
Ana
Nov 19, 2025
·
Stayed 3 nights
There was construction and it’s about 15 min from the airport vs 4 min which claims on the website. Staff was rude and expect tips! They all treat you rude and for an all inclusive get bothered by when you ask for stuff.
There was construction and it’s about 15 min from the airport vs 4 min which claims on the website. Staff was rude and expect tips! They all treat you rude and for an all inclusive get bothered by when you ask for stuff.
6
Joselito Lacanienta
May 25, 2024
·
Stayed 5 nights
We experienced theft. My wife\'s blouse sweater was stolen in our suite. We are very sure she didn\'t lose it somewhere. We are from Canada, it\'s kind of chilly weather when we left home that\'s why she wore it. When we arrived in Puerto Vallarta, we enjoyed a consistent humid weather for the whole duration of our stay. My wife had never have a chance to re-wear it. She found it\'s missing when we were dressing up for our departure. We been using the extra bed as our "wardrobe", our clothes were all exposed lying on top of the bed.
We experienced theft. My wife\'s blouse sweater was stolen in our suite. We are very sure she didn\'t lose it somewhere. We are from Canada, it\'s kind of chilly weather when we left home that\'s why she wore it. When we arrived in Puerto Vallarta, we enjoyed a consistent humid weather for the whole duration of our stay. My wife had never have a chance to re-wear it. She found it\'s missing when we were dressing up for our departure. We been using the extra bed as our "wardrobe", our clothes were all exposed lying on top of the bed.
10
Stephanie
Dec 1, 2025
·
Stayed 4 nights
All Staff was friendly and very professional, exceptional service!!
All Staff was friendly and very professional, exceptional service!!
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AI-generated summary based on recent guest reviews
Location
Beachfront setting with easy access to downtown/Malecón and the airport; many guests feel safe and find taxis or walking convenient. Some note loud music from a neighboring property and a steep ocean entry that can be challenging.
Related guest reviews
10
Patrick
Aug 18, 2025
·
Stayed 1 night
Very nice. Good location. I would return
Very nice. Good location. I would return
8
Beau
Mar 8, 2025
·
Stayed 5 nights
For the price point, this was a great place to stay. It may not have the facilities, dining options or entertainment as a larger resort, but if you plan on spending more time off resort, this is a good spot. Pools, beach, bars and food were all sufficient but not spectacular. Easy to catch a bus, taxi or Uber to the Malecon or Marina for excursions. Deluxe room was clean and nice. It wasn't particularly large, but who spends that much time in there anyhow. Resort next door is a bit noisy later into the evening. It didn't bother us, but could imagine it bothering someone else. Overall we had a good experience. We probably wouldn't go back only for the fact we like to try new places and could more than likely find something similar or better. It is worth a visit.
For the price point, this was a great place to stay. It may not have the facilities, dining options or entertainment as a larger resort, but if you plan on spending more time off resort, this is a good spot. Pools, beach, bars and food were all sufficient but not spectacular. Easy to catch a bus, taxi or Uber to the Malecon or Marina for excursions. Deluxe room was clean and nice. It wasn't particularly large, but who spends that much time in there anyhow. Resort next door is a bit noisy later into the evening. It didn't bother us, but could imagine it bothering someone else. Overall we had a good experience. We probably wouldn't go back only for the fact we like to try new places and could more than likely find something similar or better. It is worth a visit.
10
Benjamin
May 22, 2025
·
Stayed 7 nights
This resort is just the perfect size, not too big neither too small. Everything you need in terms of pools, beach, service and food. Everything was great. All rooms facing the ocean is a big plus, and the fantastic view of the sunset each day. Finally situated at a walking distance from downtown Puerto Vallarta and the Malicon boardwalk.
This resort is just the perfect size, not too big neither too small. Everything you need in terms of pools, beach, service and food. Everything was great. All rooms facing the ocean is a big plus, and the fantastic view of the sunset each day. Finally situated at a walking distance from downtown Puerto Vallarta and the Malicon boardwalk.
10
Dalila
Sep 7, 2025
·
Stayed 7 nights
Location is great, close to everything. Beautiful beach, lots of activities, food at the hotel was very good and good variety like snacks and extras. Property is very clean, rooms are very clean, service was excellent. I think it is a great deal.
Location is great, close to everything. Beautiful beach, lots of activities, food at the hotel was very good and good variety like snacks and extras. Property is very clean, rooms are very clean, service was excellent. I think it is a great deal.
8
Mike
Jun 26, 2024
·
Stayed 5 nights
Over all this is a good value for the price. Located right on the beach, every room has an ocean view, nice pool, attentive staff, generally clean (although it was hard to keep sand out of my room's floor). The plumbing is not the best (slow shoer drain, malfunctioning toilet flush, etc.), but that's common in slightly older hotels. One big issue is the quality of the food. There are 2 main restaurants and a pizza place. Other than breakfast, which was fine the 2 meals I had in the restaurants were of poor quality, so I ate out the rest of my stay (there are some excellent restaurants in Puerto). Perhaps that's what you get for that price. However the drinks are free with the deal, so that can be important. This is a great place for families with kids. Taxis are more expensive at the hotel than elsewhere in the city, so consider Uber if on a budget.
Over all this is a good value for the price. Located right on the beach, every room has an ocean view, nice pool, attentive staff, generally clean (although it was hard to keep sand out of my room's floor). The plumbing is not the best (slow shoer drain, malfunctioning toilet flush, etc.), but that's common in slightly older hotels. One big issue is the quality of the food. There are 2 main restaurants and a pizza place. Other than breakfast, which was fine the 2 meals I had in the restaurants were of poor quality, so I ate out the rest of my stay (there are some excellent restaurants in Puerto). Perhaps that's what you get for that price. However the drinks are free with the deal, so that can be important. This is a great place for families with kids. Taxis are more expensive at the hotel than elsewhere in the city, so consider Uber if on a budget.
10
MARIO
May 11, 2024
·
Stayed 4 nights
smaller resort..great location,nice beach
smaller resort..great location,nice beach
10
Natercia
Jan 28, 2024
·
Stayed 6 nights
The proximity to the airport and downtown. Loved being on the beach
The proximity to the airport and downtown. Loved being on the beach
8
Calaigh
Jan 23, 2025
·
Stayed 4 nights
Great location, very clean, quiet and great whale watching location…
Great location, very clean, quiet and great whale watching location…
8
Loretta Theresa
Oct 13, 2024
·
Stayed 4 nights
The staff were wonderful, very friendly and helpful. September is slow month in PV, and the resort was not at all crowded, which was nice. We had a room with two queen beds instead of a king, but a king would have been a different category grade of room. All the rooms have beautiful, large, ocean-view balconies. A/C was great. Everything was very clean and the beds were very comfortable. Loved having a choice of many pillows. Two disappointments were the restaurant where the food was very bland, and the beach had very difficult entry and exit from the water. You can't blame the hotel for that because the beach had a steep pitch into the water which caused a difficult undertow when exiting. Once in the water and past the small breakers, the land fell away and you're quickly in deeper water. Few people went into the swimming area despite the presence of lifeguards. The vendors on the beach were annoying and brazen. They are supposed to stay beyond the roped-off area, but didn't. We've been to Mexico more times than we can count and expected vendors. However, the use of loud clown horns to attract attention detracts from peacefully relaxing at the beach. Not the resort's fault. In general, this is a very small, quiet resort. Maybe it's livelier in busier months, but it was pretty dead after dinner. September wasn't a great choice for various reasons. If it's not raining, it's sunny and humid with rain threatening in the evenings. Some restaurants downtown close until October.
The staff were wonderful, very friendly and helpful. September is slow month in PV, and the resort was not at all crowded, which was nice. We had a room with two queen beds instead of a king, but a king would have been a different category grade of room. All the rooms have beautiful, large, ocean-view balconies. A/C was great. Everything was very clean and the beds were very comfortable. Loved having a choice of many pillows. Two disappointments were the restaurant where the food was very bland, and the beach had very difficult entry and exit from the water. You can't blame the hotel for that because the beach had a steep pitch into the water which caused a difficult undertow when exiting. Once in the water and past the small breakers, the land fell away and you're quickly in deeper water. Few people went into the swimming area despite the presence of lifeguards. The vendors on the beach were annoying and brazen. They are supposed to stay beyond the roped-off area, but didn't. We've been to Mexico more times than we can count and expected vendors. However, the use of loud clown horns to attract attention detracts from peacefully relaxing at the beach. Not the resort's fault. In general, this is a very small, quiet resort. Maybe it's livelier in busier months, but it was pretty dead after dinner. September wasn't a great choice for various reasons. If it's not raining, it's sunny and humid with rain threatening in the evenings. Some restaurants downtown close until October.
10
Joseph Alex
Apr 16, 2025
·
Stayed 7 nights
Good dining options, very friendly staff and easy to get around! Close to the Malecón!
Good dining options, very friendly staff and easy to get around! Close to the Malecón!
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AI-generated summary based on recent guest reviews
Dining
Many guests enjoy tasty, made-to-order meals, themed nights, and the pizza/cafe, but overall feedback on food is inconsistent. Common downsides are limited restaurant choices, repetitive menus, occasional bland or lukewarm dishes, and fewer vegetarian or clearly marked gluten-free options.
Related guest reviews
8
Perla
Nov 24, 2025
·
Stayed 5 nights
The staff was amazing, super friendly and attentive. I wasn't a fan of the "ala carte" ordering for an all inclusive restaurant, having to wait for a check when the balance will always be zero seemed as an inconvenience. The resort also lacks food options, breakfast and lunch menus were always the same.
The staff was amazing, super friendly and attentive. I wasn't a fan of the "ala carte" ordering for an all inclusive restaurant, having to wait for a check when the balance will always be zero seemed as an inconvenience. The resort also lacks food options, breakfast and lunch menus were always the same.
10
Sherry
Apr 18, 2025
·
Stayed 10 nights
Loved this resort! Every room faces the ocean and every night they do a turn down service where they spray your room with the scent of your choice and leave little chocolates for you. The staff were AMAZING! They made you feel like family!! The pools and seating set up was great. Lots of different places to sunbathe. There were several restaurants to choose from and they changed their menus daily. Except the pizza place- it was always the same and to die for and always open! I felt very safe there too. They always checked you in and out at the gate. Overall great place to stay! Highly recommend.
Loved this resort! Every room faces the ocean and every night they do a turn down service where they spray your room with the scent of your choice and leave little chocolates for you. The staff were AMAZING! They made you feel like family!! The pools and seating set up was great. Lots of different places to sunbathe. There were several restaurants to choose from and they changed their menus daily. Except the pizza place- it was always the same and to die for and always open! I felt very safe there too. They always checked you in and out at the gate. Overall great place to stay! Highly recommend.
10
Vicki
Nov 25, 2025
·
Stayed 4 nights
Everything about our stay was great. The room was amazing with incredible views. The service was outstanding. The food is always excellent.
Everything about our stay was great. The room was amazing with incredible views. The service was outstanding. The food is always excellent.
10
Andrew Liam
Nov 24, 2025
·
Stayed 5 nights
Stayed for 5 nights and nothing to complain about. The food was OUTSTANDING. Very delicious and tasty. Staff were great and professional. Rooms and facility cleanliness were excellent. Literally nothing to complain about. Highly recommend.
Stayed for 5 nights and nothing to complain about. The food was OUTSTANDING. Very delicious and tasty. Staff were great and professional. Rooms and facility cleanliness were excellent. Literally nothing to complain about. Highly recommend.
10
Abigail Acevedo
Oct 15, 2025
·
Stayed 6 nights
The whole experience was great! Good variety of food! Drinks were yummy and the entire staff were amazing would definitely come back
The whole experience was great! Good variety of food! Drinks were yummy and the entire staff were amazing would definitely come back
6
Varun
Jan 7, 2026
·
Stayed 4 nights
While we were on the top floor, the view was obstructed since we had a corner room and there was a wall on the side. The food was very underwhelming. Hardly any vegetarian options. Not worth the price I paid for the "All inclusive" hotel.
While we were on the top floor, the view was obstructed since we had a corner room and there was a wall on the side. The food was very underwhelming. Hardly any vegetarian options. Not worth the price I paid for the "All inclusive" hotel.
6
Karey
Aug 27, 2025
·
Stayed 5 nights
The food at the property is the main reason why this resort we get three stars for me. I am very disappointed with the food at this resort because it lacked flavor and the options are limited. Other than this, everything thing else was great for the most part.
The food at the property is the main reason why this resort we get three stars for me. I am very disappointed with the food at this resort because it lacked flavor and the options are limited. Other than this, everything thing else was great for the most part.
8
Tamara
Jan 19, 2025
·
Stayed 10 nights
The size of the resort was good for us, somewhat on the smaller side but with 3 pools and on the beach. Food was fine but often not as described on the menu and also not served hot. With only the two restaurants, for a longer stay (10 days) options were limited . Lunches had the best options.
The size of the resort was good for us, somewhat on the smaller side but with 3 pools and on the beach. Food was fine but often not as described on the menu and also not served hot. With only the two restaurants, for a longer stay (10 days) options were limited . Lunches had the best options.
6
Gurpreet
Jul 20, 2025
·
Stayed 4 nights
Food has limited options. Only one full restaurant. Other needs reservation and always unavailable.
Food has limited options. Only one full restaurant. Other needs reservation and always unavailable.
8
Mary Ann
Dec 2, 2024
·
Stayed 4 nights
Location is good, staff super friendly; food average at best.
Location is good, staff super friendly; food average at best.
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AI-generated summary based on recent guest reviews
10
Miriam Arianna
Jul 16, 2026
·
Stayed 3 nights
Excellent service. I highly recommend Gilberto as your server by the pool. Nice place. Asked for their special menu they do have more than the all inclusive. Excellent food.
Excellent service. I highly recommend Gilberto as your server by the pool. Nice place. Asked for their special menu they do have more than the all inclusive. Excellent food.
8
Fnu
Jul 16, 2026
·
Stayed 5 nights
Stayed with family for week in July.Staf was so nice. Hot tubs were pretty big for big families. Food was good.
Stayed with family for week in July.Staf was so nice. Hot tubs were pretty big for big families. Food was good.
6
Jessica
Jul 9, 2026
·
Stayed 5 nights
Food was mediocre, typical resort food. Not buffet style so you have to ask for everything. Rooms below average design n vibe, it was giving dated. Not so family friendly regarding activities. Small lobby, nothing for kids to do outside of the swimming pool, making evenings challenging when pool is closed. Only 2 guest elevators for the whole property, long lines to get to and from the room. Location is okay, safe and about 15 minutes to central/malecon. Staff friendly after tips. Overall I’d say it was basic. Wouldn’t go back or recommend. Didn’t hate it just used to higher end experiences.
Food was mediocre, typical resort food. Not buffet style so you have to ask for everything. Rooms below average design n vibe, it was giving dated. Not so family friendly regarding activities. Small lobby, nothing for kids to do outside of the swimming pool, making evenings challenging when pool is closed. Only 2 guest elevators for the whole property, long lines to get to and from the room. Location is okay, safe and about 15 minutes to central/malecon. Staff friendly after tips. Overall I’d say it was basic. Wouldn’t go back or recommend. Didn’t hate it just used to higher end experiences.
8
Jasper
Jul 8, 2026
·
Stayed 9 nights
Nice smaller resort right on an amazing clean beach. Rooms were spacious with ocean views and balconies. The only small negative was the food which was just ok. Great friendly staff.
Nice smaller resort right on an amazing clean beach. Rooms were spacious with ocean views and balconies. The only small negative was the food which was just ok. Great friendly staff.
10
Gregory
Jul 2, 2026
·
Stayed 7 nights
Great food. I don't like rooms in just opened new building. Old half much better rooms and bigger balconies.
Great food. I don't like rooms in just opened new building. Old half much better rooms and bigger balconies.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 00:00
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Sunset Plaza Beach Resort Puerto Vallarta All Inclusive
Is parking available at the property?
Free self-parking is available on-site, but parking is limited and height restrictions apply.
Is breakfast offered at the hotel?
Breakfast is included in the all-inclusive package, with various dining options available at the property's restaurants.
Does the hotel allow pets?
Pets are allowed with a maximum of 2 pets per room, subject to additional fees of MXN 990 per pet, per night, plus a one-time cleaning fee of MXN 500. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM until midnight, and check-out is at 12:00 PM. Early check-in or late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible registration desk, elevators, and limited wheelchair accessibility in public areas. Special arrangements can be made for guests requiring assistance.
What is the location of the hotel in relation to local attractions?
The hotel is located in the heart of Puerto Vallarta, just 0.2 km from Bay of Banderas and a 3-minute drive from Malecon. Other nearby attractions include Playa de los Muertos (2.7 km) and the Cruise Ship Terminal (1.9 km).
Does the hotel have a swimming pool?
Yes, the property features 3 outdoor pools, with access available from 7:00 AM to 9:00 PM. There are also 2 hot tubs and a children's pool.
What are the policies for guests staying with children?
Children are welcome at the property, and kids under the age of 12 can stay for free when sharing a room with an adult.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: NO DATA
- 2026-10-17: 295.23775847015384USD
- 2026-10-18: 324.90279755096435USD
- 2026-10-19: NO DATA
- 2026-10-20: 321.37123385009767USD
- 2026-10-21: 298.7310567352295USD
- 2026-10-22: 300.1267165008545USD
- 2026-10-23: 300.1267165008545USD
- 2026-10-24: 300.1267165008545USD
- 2026-10-25: 298.7110668167114USD
- 2026-10-26: 300.1267165008545USD
- 2026-10-27: 300.1267165008545USD
- 2026-10-28: 298.0629888580322USD
- 2026-10-29: 298.0629888580322USD
- 2026-10-30: 303.00715060882567USD
- 2026-10-31: 305.93809097747805USD
- 2026-11-01: 309.3639446975708USD
- 2026-11-02: 303.00715060882567USD
- 2026-11-03: 304.41978294677733USD
- 2026-11-04: 303.00715060882567USD
- 2026-11-05: 307.9513466476441USD
- 2026-11-06: 331.6891863037109USD
- 2026-11-07: 343.9731798171997USD
- 2026-11-08: 310.0702780105591USD
- 2026-11-09: 313.6018074234009USD
- 2026-11-10: 301.7181608886719USD
- 2026-11-11: 301.7181608886719USD
- 2026-11-12: 318.54600346221923USD
- 2026-11-13: 368.69402285919193USD
- 2026-11-14: 365.8687924713135USD
- 2026-11-15: 366.57509149627685USD
- 2026-11-16: 314.3081407363892USD
- 2026-11-17: 317.839670149231USD
- 2026-11-18: 317.839670149231USD
- 2026-11-19: 320.6649348251343USD
- 2026-11-20: 324.68596008148194USD
- 2026-11-21: 317.839670149231USD
- 2026-11-22: 316.4270720993042USD
- 2026-11-23: 317.839670149231USD
- 2026-11-24: 327.24748126983644USD
- 2026-11-25: 317.839670149231USD
- 2026-11-26: 317.839670149231USD
- 2026-11-27: 317.839670149231USD
- 2026-11-28: 320.6649348251343USD
- 2026-11-29: 317.839670149231USD
- 2026-11-30: 317.839670149231USD
- 2026-12-01: 335.49745436553957USD
- 2026-12-02: 331.9658906646729USD
- 2026-12-03: 331.9658906646729USD
- 2026-12-04: 331.9658906646729USD
- 2026-12-05: 324.68596008148194USD
- 2026-12-06: 309.69046955871585USD
- 2026-12-07: 314.3081407363892USD
- 2026-12-08: 314.3081407363892USD
- 2026-12-09: 315.01443976135255USD
- 2026-12-10: 311.6985134490967USD
- 2026-12-11: 318.6817497528076USD
- 2026-12-12: 327.7280279388428USD
- 2026-12-13: 326.3153956008911USD
- 2026-12-14: 318.6817497528076USD
- 2026-12-15: 324.1964642379761USD
- 2026-12-16: 327.7280279388428USD
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: MXN 2000 per accommodation, per stay
A damage deposit of MXN 2000 will be collected before check-in.
A damage deposit of MXN 2000 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Pet deposit: MXN 2000 per stay
- Pet fee: MXN 990 per pet, per night plus MXN 500 one-time cleaning fee
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Tour Desk
Dry Cleaning
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Tennis Courts
Garden
Beach (Nearby)
Golf (miniature)
Playground
Pool Outdoor
Outdoor heated pool
Live Music
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Massage
Solarium
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi