Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Guests planning to arrive outside of normal check-in hours should contact the property in advance for instructions.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of EUR 100 per vehicle (one-way, maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The property is located in Rethymno, Greece, by the sea, within a 5-minute drive of Rethimno Kart and Platanes Beach. It is approximately 2.8 miles from Horse Park Rethymno and 3.1 miles from Blue Beach.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor swimming pool available, which is open from April to October.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age. Specific age details are not provided.

Grecotel LUXME White Resort in Rethymno

Average nightly price at Grecotel LUXME White by month, last 12 months (USD)
Month	Average price
April	$298
May	$409
June	$521
July	$596
August	$619
September	$549
October	$370
November	$249

What guests think

Travellers describe Grecotel LUXME White as a stylish, sea view resort with very friendly staff and generally tasty all inclusive dining, though restaurant reservations via the app can be tricky and the pebbly beach and rough surf are less appealing.

Multiple pools and well kept grounds draw praise, but loungers get snapped up early and entertainment is modest. Rooms range from spacious sea view and swim up options to units with dated layouts, odd open showers, or noise near service areas; a few guests reported weak A/C control or uncomfortable bedding. Best for a relaxed, family friendly resort stay with great sunsets and mellow evenings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple pools and attractive grounds are praised, and the spa and kids’ club are appreciated. The beach is small or pebbly with sometimes rough surf, loungers are taken early, and entertainment is limited.

Related guest reviews

10

Darryn

Oct 12, 2025

·

Stayed 3 nights

Amazing resort and beach. Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special.

8

Christina

Sep 20, 2025

·

Stayed 8 nights

Beautiful property. Nice location. Trip to Agreco farm was wonderful and so was the food. Staff were fantastic at the resort. Used the spa it was lovely. Didn’t like the restaurant booking system. Downloaded Hotel app before we left Canada but unable to book restaurants 7 days in advance of arrival. Also the buffet food was underwhelming at times. Also allowing smoking was annoying. Can’t believe in this day and age that is still allowed in public areas of the resort. Greek people are so kind and lovely.

10

Trond

Jun 29, 2022

·

Stayed 10 nights

Fantastisk opphold i 10dgr med all inclusive, dvs regningen hadde ikke økt noe når vi sjekket ut og vi hadde flaske med vin til maten hver dag, øl og drinker. Veldig god mat både i bufeet til frokost, lunsj og middag og 4 a la carte restauranten med meget god mat. Betjening var vennlige og uformelle selv om service var på topp hele tiden fra absolutt alle. Litt fullt ved bassengene og håndklekrigen var ganske synlig, men med swim in rom med egne solstoler mot havet så gjorde dette ikke noe for oss. Vi har aldri kost oss så mye på ferie. Ligger litt avsides til så leiebil anbefales selv om taxi var rimelig. Anbefales

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10

Ella

Aug 27, 2024

·

Stayed 7 nights

Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace. We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok. Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.

4

Yasmin

Oct 16, 2024

·

Stayed 7 nights

Wir waren sehr enttäuscht von diesem 5Sterne Hotel! Schade… Wir haben ein sehr sehr lautes Familienzimmer im EG direkt neben dem Staff Room. Dort haben sich jeden Morgen ab 7Uhr sämtliche Putzfrauen getroffen, um ihre Wagen zu packen, mit denen sie dann unter ohrenbetäubenden Lärm in Ihre jeweilige Etage verschwunden sind. Natürlich wurde sich dabei lautstark unterhalten. Wir haben so etwas wirklich noch niemals erlebt und baten deshalb um ein anderes Zimmer. Ich hatte den Eindruck, wir wollten ein Upgrade ergaunern, das Gegenteil war der Fall. Wir hätten jedes, auch kleinere RUHIGERE Zimmer genommen. Leider wollte man uns bis zuletzt nicht helfen, da das Hotel angeblich komplett ausgebucht war. Wir sind froh, wieder zuhause zu sein, wo wir nun wieder in Ruhe schlafen können. Des Weiteren fanden wir den Service absolut nicht einen 5Sterne Hotel entsprechend. Bis auf einige wenige bemühte Kellnerinnen, waren alle desinteressiert, recht unfreundlich und vor allem lahm! Das Essen war weitestgehend langweilig und nichts besonderes. Leider findet ein Kinder-/ Sport- / Abendprogramm so gut wie gar nicht statt. Die Strandsituation ist äußerst schlecht. Die Pools dagegen sind sehr schön, allerdings war nach 7Uhr kaum noch eine freie Liege zu bekommen. Auch das müsste ein 5Sternehotel besser im Griff haben. Wir werden sicherlich nicht wiederkommen. Sorry!

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10

Melissa

May 30, 2025

·

Stayed 7 nights

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.

10

Joseph

May 3, 2024

·

Stayed 4 nights

This trip was planned for a “stay, relax and do nothing” vacation and it was great! We loved the hotel and the amenities! We wish they had more “splash pad type” water activities but still had a great time!

6

Nick

Apr 29, 2025

·

Stayed 11 nights

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.

10

Mildred

Apr 22, 2025

·

Stayed 5 nights

I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.

8

Dave

Sep 19, 2024

·

Stayed 7 nights

Our trip didn’t start off too well As meet and great at the hotel wasn’t that great We checked in to our room promptly Enjoyed the beach and facilities We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea. What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use. We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow. Thank goodness for that as the new room was of the same type but nice and quiet. Room to avoid is 601 for reference Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer. Sea and beach typical Greek beach. Drinks service on the beach can be a bit hit and miss. Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive) Lunches were good Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on Overall enjoyed our stay -all inclusive a must and we had a room with a sea view All staff very friendly and helpful (once we had moved to quiet ro

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently note very clean rooms and public areas with reliable housekeeping. A few comments mention some dated or worn room elements.

Related guest reviews

10

Paul

Jun 7, 2024

·

Stayed 14 nights

The hotel was very clean, and all the staff were 1st class, even up to the manager, who takes time to ask guests if there are any problems. The only problem we had was the booking of the specialist restaurants, you were expected to book them via an app, this didn't work, had to argue with reception about booking a meal, after only being 9.30 & 10.00pm, not ideal when you are 75 yrs old, but after speaking to the concierge, who was very helpful and got us earlier times, it is not a problem you need when you arrive on holiday. Hopefully this problem will be sorted out and add to the good hotel / holiday experience

10

Vanessa

Oct 23, 2024

·

Stayed 7 nights

Wahnsinnig leckeres Essen. Super freundliches Personal. Sauberkeit top, überall.

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10

Melissa

May 30, 2025

·

Stayed 7 nights

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.

6

Nick

Apr 29, 2025

·

Stayed 11 nights

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.

10

Mildred

Apr 22, 2025

·

Stayed 5 nights

I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.

10

Sophia

Apr 30, 2024

·

Stayed 4 nights

What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!

10

Sandra

Aug 26, 2024

·

Stayed 4 nights

Amazing property rooms were clean and spacious So acocmocating with our baby

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as spacious and comfortable, with some enjoying swim up or sea view options. Others report dated layouts (e.g., open or glass front showers), occasional noise or mosquito issues, weak A/C control, limited storage, or uncomfortable bedding.

Related guest reviews

10

Darryn

Oct 12, 2025

·

Stayed 3 nights

Amazing resort and beach. Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special.

10

Katie

Aug 14, 2025

·

Stayed 10 nights

The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)

10

Ella

Aug 27, 2024

·

Stayed 7 nights

Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace. We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok. Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.

6

Effie

Aug 20, 2025

·

Stayed 4 nights

I'll start by saying the staff at the hotel are the nicest and most accommodating I've ever come across. This property is most certainly NOT a 5 star luxury resort. It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets. The room that I was originally assigned had a sexy shower situation happening, shower was separate from actual bathroom but was in the bedroom / living area with 70s fringe curtains, cool if you're vacationing with your partner but if anyone else it's just weird. Got moved to another room the next day and yet again another strange shower situation, separate from bathroom again with clear glass so anyone can watch, just a weird thing to do design wise. We lived with it because I didn't want to go through the hassle of moving rooms again and getting another disappointing room but guests needs were not top of mind when designing the layout. Rooms/decor feels dated, a little weathered but mostly well maintained. Getting a lounge chair in the one cool pool is like the Hunger Games - families occupy the space from 8am. They should really designate the 2nd pool as kid pool. Floaties and donuts and kids screaming doesn't feel luxurious. I was extremely disappointed considering what it cost to stay here. If it wasn't priced as if it's a 5star it would be fine. Mediocre experience all in all.

10

Melissa

May 30, 2025

·

Stayed 7 nights

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.

2

Justin

Jun 15, 2025

·

Stayed 4 nights

This is a half-renovated hotel being marketed as luxury. In fact, its previous name is still visible throughout the premises, and in some cases hastily plastered over with a sticker. We booked one of the cheaper rooms, but were surprised by how poor the quality was. The mattress was terrible — we could feel every spring despite both of us weighing 80 and 50kg. The pillows were extremely lumpy and felt like they were filled with cotton balls. The air-conditioning in the room was useless as you are unable to control the temperature, only the fan speed. The room was always warm. After I asked them to look into it, they promised that they had already sent someone who had “fixed it”. But it felt exactly the same after which left me feeling like I had been lied to. The shower temperature was so cold that we weren’t able to shower comfortably in the mornings despite how warm the room was. Just ducking in and out of the water despite the temperature being set to the warmest. I appreciate the cold water in the afternoons but being able to summon at least room temperature water would have been appreciated. The giant lamps on the two bed side tables took up 99% of the room of the side table thus defeating the entire purpose of a table. They also used the only electricity plug leaving us with either nowhere to charge our phones or no light. Because besides the side lamps there was no ceiling light, just a terribly wobbly floor lamp incapable of lighting the room properly by itsel

10

Mildred

Apr 22, 2025

·

Stayed 5 nights

I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.

10

Sandra

Aug 26, 2024

·

Stayed 4 nights

Amazing property rooms were clean and spacious So acocmocating with our baby

8

Dana

Sep 30, 2023

·

Stayed 4 nights

Loved the pool and white decor. Loved the many choices at the buffet. The rooms were nice. Things that could be improved: -towels available at the pool or beach -order pool/beach food by app on iPhone -usb outlets by the bed to charge iPhone Thanks!

8

Dave

Sep 19, 2024

·

Stayed 7 nights

Our trip didn’t start off too well As meet and great at the hotel wasn’t that great We checked in to our room promptly Enjoyed the beach and facilities We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea. What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use. We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow. Thank goodness for that as the new room was of the same type but nice and quiet. Room to avoid is 601 for reference Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer. Sea and beach typical Greek beach. Drinks service on the beach can be a bit hit and miss. Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive) Lunches were good Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on Overall enjoyed our stay -all inclusive a must and we had a room with a sea view All staff very friendly and helpful (once we had moved to quiet ro

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, accommodating, and proactive (including helpful pre-arrival support). Some guests experienced slow or inconsistent bar/restaurant service, mixed success moving rooms, or frustrations with the restaurant-booking process.

Related guest reviews

10

INDRAJIT

Sep 3, 2024

·

Stayed 5 nights

Excellent account and absolutely brilliant service. I would absolutely recommend this hotel without any hesitation.

10

Darryn

Oct 12, 2025

·

Stayed 3 nights

Amazing resort and beach. Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special.

10

Katie

Aug 14, 2025

·

Stayed 10 nights

The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)

4

Yasmin

Oct 16, 2024

·

Stayed 7 nights

Wir waren sehr enttäuscht von diesem 5Sterne Hotel! Schade… Wir haben ein sehr sehr lautes Familienzimmer im EG direkt neben dem Staff Room. Dort haben sich jeden Morgen ab 7Uhr sämtliche Putzfrauen getroffen, um ihre Wagen zu packen, mit denen sie dann unter ohrenbetäubenden Lärm in Ihre jeweilige Etage verschwunden sind. Natürlich wurde sich dabei lautstark unterhalten. Wir haben so etwas wirklich noch niemals erlebt und baten deshalb um ein anderes Zimmer. Ich hatte den Eindruck, wir wollten ein Upgrade ergaunern, das Gegenteil war der Fall. Wir hätten jedes, auch kleinere RUHIGERE Zimmer genommen. Leider wollte man uns bis zuletzt nicht helfen, da das Hotel angeblich komplett ausgebucht war. Wir sind froh, wieder zuhause zu sein, wo wir nun wieder in Ruhe schlafen können. Des Weiteren fanden wir den Service absolut nicht einen 5Sterne Hotel entsprechend. Bis auf einige wenige bemühte Kellnerinnen, waren alle desinteressiert, recht unfreundlich und vor allem lahm! Das Essen war weitestgehend langweilig und nichts besonderes. Leider findet ein Kinder-/ Sport- / Abendprogramm so gut wie gar nicht statt. Die Strandsituation ist äußerst schlecht. Die Pools dagegen sind sehr schön, allerdings war nach 7Uhr kaum noch eine freie Liege zu bekommen. Auch das müsste ein 5Sternehotel besser im Griff haben. Wir werden sicherlich nicht wiederkommen. Sorry!

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10

Melissa

May 30, 2025

·

Stayed 7 nights

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.

6

Nick

Apr 29, 2025

·

Stayed 11 nights

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.

10

Sophia

Apr 30, 2024

·

Stayed 4 nights

What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!

10

Samantha

Nov 11, 2025

·

Stayed 10 nights

This was such an incredible resort. The staff is absolutely impeccable and their beachside/poolside service was amazing. The buffet was impressive and the food was absolutely delicious. I’d go back over and over.

10

Dennis Leon

Jun 30, 2025

·

Stayed 10 nights

Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it.

8

Dave

Sep 19, 2024

·

Stayed 7 nights

Our trip didn’t start off too well As meet and great at the hotel wasn’t that great We checked in to our room promptly Enjoyed the beach and facilities We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea. What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use. We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow. Thank goodness for that as the new room was of the same type but nice and quiet. Room to avoid is 601 for reference Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer. Sea and beach typical Greek beach. Drinks service on the beach can be a bit hit and miss. Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive) Lunches were good Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on Overall enjoyed our stay -all inclusive a must and we had a room with a sea view All staff very friendly and helpful (once we had moved to quiet ro

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Location

Scenic seaside setting with lovely sunsets and views; some find it somewhat remote. The beach tends to be rocky or pebbly and the sea can be rough.

Related guest reviews

10

Chloe

May 19, 2024

·

Stayed 3 nights

Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening

8

Christina

Sep 20, 2025

·

Stayed 8 nights

Beautiful property. Nice location. Trip to Agreco farm was wonderful and so was the food. Staff were fantastic at the resort. Used the spa it was lovely. Didn’t like the restaurant booking system. Downloaded Hotel app before we left Canada but unable to book restaurants 7 days in advance of arrival. Also the buffet food was underwhelming at times. Also allowing smoking was annoying. Can’t believe in this day and age that is still allowed in public areas of the resort. Greek people are so kind and lovely.

10

Tobias

Oct 3, 2025

·

Stayed 3 nights

Simply beautiful

10

Thorsten

Oct 30, 2022

·

Stayed 7 nights

Geniale Alleinlage

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10

Trond

Jun 29, 2022

·

Stayed 10 nights

Fantastisk opphold i 10dgr med all inclusive, dvs regningen hadde ikke økt noe når vi sjekket ut og vi hadde flaske med vin til maten hver dag, øl og drinker. Veldig god mat både i bufeet til frokost, lunsj og middag og 4 a la carte restauranten med meget god mat. Betjening var vennlige og uformelle selv om service var på topp hele tiden fra absolutt alle. Litt fullt ved bassengene og håndklekrigen var ganske synlig, men med swim in rom med egne solstoler mot havet så gjorde dette ikke noe for oss. Vi har aldri kost oss så mye på ferie. Ligger litt avsides til så leiebil anbefales selv om taxi var rimelig. Anbefales

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10

Melissa

May 30, 2025

·

Stayed 7 nights

Vacation was great. The hotel is well maintained and the service is excellent. We didn't have WiFi service in our room and they provided a modem for a wireless connection. The beach is small and not the greatest, but pools are nice. They should have recycling bins and not just garbage bins. Also the tour we booked to Knossos and Heraklion was just a private taxi taking us around and the taxi driver wanted to finish the tour as soon as possible. Not the nicest. Overall, our stay was great. My kids loved the pool and the kids' club. The young ladies who played with and entertained the kids were extremely nice and friendly.

10

Mildred

Apr 22, 2025

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Stayed 5 nights

I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.

10

Nosrat

May 26, 2025

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Stayed 9 nights

Absolutely beautiful property with breathtaking views of the see couple that with unmatched customer service you get an overall unique and memorable experience. Food was great too.

10

Alai

Sep 1, 2022

·

Stayed 10 nights

très beau séjour, l'hôtel, la situation, le personnel tout était parfait.

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8

Dave

Sep 19, 2024

·

Stayed 7 nights

Our trip didn’t start off too well As meet and great at the hotel wasn’t that great We checked in to our room promptly Enjoyed the beach and facilities We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea. What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use. We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow. Thank goodness for that as the new room was of the same type but nice and quiet. Room to avoid is 601 for reference Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer. Sea and beach typical Greek beach. Drinks service on the beach can be a bit hit and miss. Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive) Lunches were good Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on Overall enjoyed our stay -all inclusive a must and we had a room with a sea view All staff very friendly and helpful (once we had moved to quiet ro

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AI-generated summary based on recent guest reviews

Dining

Food is widely praised across the all inclusive options, with standouts like the Asian restaurant and the Agreco Farm dine out; cocktails and non alcoholic choices are appreciated. Restaurant reservations via the app can be difficult, and a few found the buffet or service underwhelming at times.

Related guest reviews

10

Rhiannon

Jul 6, 2025

·

Stayed 7 nights

We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner. Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future.

8

Esther

Oct 22, 2023

·

Stayed 4 nights

Es war schwierig für die Restaurants einen Tisch zu reservieren

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10

Chloe

May 19, 2024

·

Stayed 3 nights

Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening

10

Darryn

Oct 12, 2025

·

Stayed 3 nights

Amazing resort and beach. Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special.

8

Christina

Sep 20, 2025

·

Stayed 8 nights

Beautiful property. Nice location. Trip to Agreco farm was wonderful and so was the food. Staff were fantastic at the resort. Used the spa it was lovely. Didn’t like the restaurant booking system. Downloaded Hotel app before we left Canada but unable to book restaurants 7 days in advance of arrival. Also the buffet food was underwhelming at times. Also allowing smoking was annoying. Can’t believe in this day and age that is still allowed in public areas of the resort. Greek people are so kind and lovely.

10

Katie

Aug 14, 2025

·

Stayed 10 nights

The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App, and booking the onsite restaurants for us. We can highly recommend a trip to the Agreco Farm for dinner, The White (adults only fine dining), and Asia White - although all of the food, including the buffet, was excellent. Our family of four (with two teens) had a very relaxing holiday with the Grecotel LUXME White. Special mention to Sophia on reception and Dora in the spa, and another lady behind the front desk (whose name I can’t remember) who helped us on our departure day and getting some medicine for my husband. Would highly recommend :)

10

Ella

Aug 27, 2024

·

Stayed 7 nights

Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace. We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok. Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.

6

Nick

Apr 29, 2025

·

Stayed 11 nights

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.

10

Mildred

Apr 22, 2025

·

Stayed 5 nights

I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated.

10

Samantha

Nov 11, 2025

·

Stayed 10 nights

This was such an incredible resort. The staff is absolutely impeccable and their beachside/poolside service was amazing. The buffet was impressive and the food was absolutely delicious. I’d go back over and over.

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Grecotel LUXME White

Prices for Grecotel LUXME White

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About this property

Location

Room options

Petit Yali Seafront Suite with Sharing Pool

Double Guestroom Garden Mountain View

White Family Sea View

Grand Family Suite Sea View

White Suite Sea View

Open Plan Suite Sea View

Double Guestroom Sea View

Villa Luxe Yali, Seafront Prive Pool

Swim-Up Guestroom Sea View with Garden

Swim Up Family Guestroom

Yali Seafront Suite with Sharing Pool

Family Guestroom

Junior Suite Sea View

Swim Up White Room

Villa White, Seafront Prive Pool

Superior Guestroom Sea View

Prestige Guestroom Sea View with Garden

Promo Room

Family Apartment, Garden View

Guest reviews of Grecotel LUXME White

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $254	6 $250	7 $245
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30