Is parking available at the hotel?

Yes, the hotel offers free valet parking on-site.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out availability is not specified.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located?

The hotel is centrally located in Guanajuato, close to key landmarks such as Union Garden and the Church of San Diego.

What are the hotel's policies regarding children?

Children are allowed at the hotel, but the minimum age for staying free is not specified.

Hotel Posada Santa Fe

What guests think

At Hotel Posada Santa Fe, travelers praise the unbeatable, central location and colonial charm, noting generally friendly service and decent comfort, while also flagging tradeoffs like plaza noise at night, limited facilities, and rooms that feel small or dated.

Parking exists but is tight or off-site via valet, the elevator reaches only part of the building, and the rooftop hot tub often carries a fee or is unavailable. Cleanliness is frequently praised, yet some guests reported pests, worn linens, and maintenance issues such as inconsistent hot water or musty odors. Dining and bar feedback is mixed, with good drinks and some tasty meals alongside slow or unfriendly service and variable value. Expect historic character in the heart of the action, with convenience over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking is available but very limited, sometimes requiring off-site valet; the small elevator only serves part of the hotel and can be unreliable. The rooftop hot tub/terrace is often unavailable or carries an extra fee, while the bar earns praise for drinks.

Related guest reviews

10

Marina

Jun 2, 2025

·

Stayed 5 nights

Very central location, clean and staff is very polite and helpful. Laundry service on site. Have also AC and elevator for two persons at a time (no luggage). They do charge for bottle water after the first two provided. A little noisy on the weekend since it’s right on the plaza and music goes on until late hours. I did not see access to roof top or pool.

10

Gregory

Mar 6, 2025

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Stayed 4 nights

Great Old World charm with mostly modern amenities in the heart of Centro Historico Guanaguato. Outdoor Spa accessibility is misleading online.

8

Francisco

Jul 21, 2025

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Stayed 2 nights

El hotel está muy bonito estilo antiguo pero en buen estado, solo tiene acceso en elevador a el piso 1, tiene estacionamiento pero en la propiedad solo caben pocos autos, los demás se los llevan a otro lugar, está muy céntrico de todo, siento que de las mejores ubicaciones, en general me gustos mucho

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10

Christopher

May 29, 2025

·

Stayed 1 night

Second time choosing this hotel. Unbeatable location. Old-world charm. Quality bed, linens, etc. This trip we brought a car and the free valet parking was a great bonus. Will definitely stay here again.

4

Kathleen

Dec 31, 2024

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Stayed 2 nights

The staff was very helpful and the location was wonderful. However, the facilities left something to be desired while a hot tub is advertised when we got to the property we found out there was a $25 charge to use it. Additionally, the elevator was broken, and there was no heat in the room

8

Ismael

Oct 19, 2024

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Stayed 2 nights

Great location, everything is close. The only inconvenience we found is that you have to request to use the hot tub with 2hrs of anticipation and you can only use it from 10am to 2pm and has an extra cost. But except for that, everything else was awesome.

6

Briceida

May 17, 2023

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Stayed 3 nights

Property is older than the advertised pictures, the rooftop situation is not as pictured, the hot tub was drained and it was just like an abandoned rooftop, not a nice hang out as pictured. The hotel echos a lot and I could hear all the music till late at night, I could also hear the receptionists. It was hard to sleep the first nights. Positives: AC, affordable, location. But probably won’t stay here again.

10

Margaret

Jul 26, 2025

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Stayed 1 night

This historic hotel was in a perfect location! The parking was very helpful to have.

10

Luis

Jun 28, 2024

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Stayed 2 nights

Great hotel. If you want to stay in the heart of Guanajuato, this is the place to go. The hotel is beautiful, and it’s been around for a long time. They have lots of great art pieces hanging on the walls. Make sure to stop by the bar and chat with Don Juan. He makes excellent drinks!

10

David

Dec 18, 2022

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Stayed 1 night

Location superb. Parking on site. Room very large, comfortable king bed. Balcony overlooking Jardin plaza on a Saturday night, was music and festive street noise but part of experience in a wonderful town.No complaints.

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Cleanliness

Many guests found rooms and common areas clean, but several reports mention pests (including bedbugs), worn linens, and occasional odors or shower grime. Overall cleanliness feels mixed across stays.

Related guest reviews

10

ANA LUCIA

Nov 17, 2024

·

Stayed 1 night

El hotel está en una muy buena ubicación, todos los puntos importantes quedan a minutos caminado. Tiene estacionamiento. Es un lugar agradable, limpio y cómodo.

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10

Helaine B

Nov 7, 2025

·

Stayed 3 nights

The room was very clean and the staff was friendly.

4

Kristina

Oct 27, 2023

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Stayed 5 nights

Property location, proximity to all shopping, restaurants and other attractions are excellent. However, hotel cleanliness is terrible. You see housekeeping with their buckets and rugs all day long, yet all they do is just make beds and take the trash out. There was dust and dirt everywhere, even in areas that are literally within reach, like the night stands and bed headboards. The bathroom shower was never properly cleaned, the floors had stains from day one until we left, which says no one mops them, otherwise these spots would have been removed at least once during our stay. Overall, the hotel is very old, rooms are super small, and I understand that cannot be changed. But what can and must be changed is the way the hotel is maintained and cleaned. It is an international tourist destination and should feel as such

8

Jean

Feb 1, 2026

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Stayed 4 nights

Room clean, bed very comfortable, nice sheets and towels, friendly and helpful staff, excellent location.

2

Eduardo

May 20, 2024

·

Stayed 1 night

Había chinches en la habitación

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4

Marta

Dec 27, 2023

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Stayed 2 nights

Almohadas sucias, sábanas sucias, la ropa de cama y toallas de baño están muy desgastadas y viejas, están en muy malas condiciones, el colchón también se nota que es viejo y es muy incómodo, las habitaciones en general tienen un pésimo mantenimiento. Las cortinas de las ventanas están cayéndose; es reporte esto en la administración y reaccionaron de una manera desagradable y poco cortés.

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10

Amir

Dec 27, 2023

·

Stayed 1 night

Decent place to stay, clean but old

6

Claudia E

Sep 18, 2023

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Stayed 2 nights

Excelente ubicación. En el baño había un insecto desgrasable

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4

Berenice

Jul 14, 2025

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Stayed 1 night

Encontramos una chinche en la cama, lo cual ya nos incomodo y no pudimos disfrutar nuestra estancia, aunque amablemente nos cambiaron de habitación, pero nos quedamos con la mala experiencia

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8

Claudia

Oct 11, 2025

·

Stayed 2 nights

Clean room, staff is good, air conditioning great, breakfast needs to be purchased. Food is available at hotel and surrounding areas. Shower needs work in cleaning.

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Rooms

Historic rooms vary widely: many are small or dated with very compact bathrooms, while some are spacious; plaza noise is common unless placed toward the back. Comfort is uneven, with hard beds, noisy A/C, and spotty Wi‑Fi noted.

Related guest reviews

10

Perla C

Jan 12, 2025

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Stayed 2 nights

It's a really nice hotel, the bed and pillows really comfortable. The room was really spacious.

6

Maria

Dec 14, 2025

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Stayed 1 night

Very small washrooms, we were supposed to have 2 queen beds and they were full size beds. Their elevator is very limited only 2 people

6

Karina Eliza

Aug 26, 2024

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Stayed 5 nights

Hotel is old and some things need updating. Examples are old uncomfortable mattress with no padding hardly, very small rooms, having to climb stairs to third floor as they have a very small elevator that is very slow and noisy. It just became faster to climb stairs. The picture on Expedia was deceiving and made the room look more attractive and larger. I spoke with hotel staff and they did give me a slightly larger room in exchange but I felt the lady did not do it willingly and she gave me the cold shoulder after that. The plus side is that the hotel is located in an excellent location.

6

Tony

Aug 30, 2024

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Stayed 4 nights

Great location. Staff at counter not polite, rooms are very small. Bathroom is very small for tall individuals like us. Difficult time sitting on toilet as we are tall and its too close to wall. Noisy bed. Noisy air conditioning.

6

ARIANA

Jul 11, 2025

·

Stayed 2 nights

Una habitacion muy al fondo sin ventana

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6

Angela

Oct 5, 2024

·

Stayed 2 nights

Everything was good except the WiFi there was so bad would get on and off throughout the stay there. Everything else was good

6

Jose

Sep 6, 2022

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Stayed 1 night

The hotel was ok the only problem I have is that the room I was given room #8 the bathroom was so small that I was practically kissing the wall when I used the toilet, no room to move around and no way to get dressed after you get out of the shower

10

Ralph

Feb 28, 2023

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Stayed 3 nights

Great location. Old world charm. My room is super tired and needs updating pronto … not up to basic tourist standards for the current traveler.

6

ELIZABETH

Mar 21, 2024

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Stayed 2 nights

Location was awesome. The rooms are dated and need updating!

10

Alejandra

Feb 5, 2025

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Stayed 3 nights

Excellent location. Beautiful building. Friendly staff. Clean. Rooms are small. No sound proofing between rooms so we couldn’t sleep our first night. People next door had tv blasting until 330 am. I called to complain and front desk took care of it. Given price, water should be replaced daily and breakfast should be included.

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Service

Service feels inconsistent—numerous reviews praise friendly, helpful staff, yet others report slow or rude restaurant service, curt front-desk or valet interactions, and uneven responses to problems.

Related guest reviews

4

William

Jun 5, 2023

·

Stayed 2 nights

Loud but comfortable. But watch out for taxi scams. The fee from the airport is always around 600 pesos. That’s what it was from the airport to this hotel. When it was time to depart the hotel (11:45 on Sunday, June 4) we asked the front desk clerk to call us a cab. He did and explained that it would be $600, but that $200 was to be paid to his colleague at the hotel who he called the “agent” and the remaining $400 would be paid to the driver. Unusual but okay with me. When we got into the cab the hotel ”agent” stated $600 (in Spanish) so that I and the driver could hear it. I said in terrible Spanish “$200 to you and $400 to him, right?” And he nodded. So, we get to the airport and I hand the driver $500 thinking it’s the $400 plus $100 tip. (Remember these are pesos). The driver says “no, $600.” I say no $400 to you and $200 I gave at the hotel. We argue but the cab driver behind us starts honking his horn because he sees what is happening and our driver suddenly takes the $500 and leaves. I think the driver behind us knew I was being scammed and intervened. I am convinced the guy at the hotel and the driver conspired to cheat us because I’m an older American. I also believe the desk clerk was in on it too. The whole split taxi fee didn’t make sense. It left a bad feeling for us after what was otherwise a pleasant stay. So my rating reflects it and I hope that hotel management responds.

10

Rosa

Jul 10, 2024

·

Stayed 2 nights

Excellent staff at the front desk. Gloria was wonderful. I will be back.

4

juan francisco javier

Dec 18, 2023

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Stayed 2 nights

La atención del personal es deplorable, hubo un incidente en el estacionamiento y el encargado de recepción solo dijo: hoy hemos tenido varias quejas sobre el personal pero no hay nada que nosotros podamos hacer!!!! es una lastima que no se preocupen por la buena atención al huésped!!!

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8

Mark

Nov 9, 2025

·

Stayed 2 nights

Overall, a very nice older hotel right in the middle of Old Guanajuato. The positive was convenience and the negative was a lot ot street noise. Service was generally good, e.g., a helpful server who guided us through a tequila tasting. On the other hand, we had a server for breakfast who was hostile and not helpful.

10

Sandra

Mar 1, 2025

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Stayed 3 nights

Excellent service very nice and friendly, Hotel was very clean and gorgeous great location Staff was really nice it exceeded my expectations.

10

Emma S

Nov 14, 2024

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Stayed 5 nights

We traveled with 21 family members, all stayed at Posada Santa Fe. No complaints at all. Rooms, service, location and overall stay was excellent.

2

Alfredo

Feb 15, 2025

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Stayed 1 night

En general, muy mala experiencia. El hotel es bonito, pero tienen un servicio realmente terrible. Sobre el cuarto, el único inconveniente es que el agua caliente tarda mucho en salir. La cama es cómoda y el cuarto en general está bien equipado. Sobre el hotel, ofrecen una cortesía de 2x1 en el bar El Consulado, donde únicamente hay un mesero para 10-12 mesas. Estuvimos sentados 25 minutos y ni siquiera nos entregaron los menús, por lo que nos fuimos. Después, en recepción pedimos un par de copas para poder tomar un vino en el cuarto, y nos comentaron que por seguridad no era posible, pero sí darnos 2 vasos también de vidrio. Todo lo anterior, con una terrible actitud de servicio y hasta confrontativa. No regresaría ni recomendaría a nadie hospedarse en este lugar. Caro para lo poco que ofrece.

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6

Miriam

Mar 15, 2025

·

Stayed 1 night

La propiedad requiere mantenimiento, es facil moverse por su ubicación, el personal es amable pero les falta entrenamiento.

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10

mary

Oct 17, 2023

·

Stayed 2 nights

The staff is welcoming and kind. The hotel is a masterpiece of colonial charm. This is our fifth time staying here and we wouldn’t consider anywhere else. Wonderful service, good food and outstanding margaritas.

10

Patrick

Sep 26, 2025

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Stayed 4 nights

Historic hotel in the heart of Zona Centro next to the Jardín Union, this is a lovely property with a friendly, helpful staff. All of Guanajuatos treasures are within a few blocks’ walk—the funicular to the Pipila monument, the Diego Rivera House Museum, the Alhóndiga, and the Museum of Don Quixote Iconography. We will be staying at this property for our next visit.

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Location

Exceptionally central by Jardín Unión and walkable to major sights, dining, and nightlife. Expect lively street music and plaza noise late; some back rooms are quieter.

Related guest reviews

10

eugene

Jul 15, 2024

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Stayed 5 nights

Great location, great old hotel. No complaints but noisy on a holidays

10

AURELIO

Aug 10, 2023

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Stayed 2 nights

Una excelente ubicación para salir a caminar a cualquier hora en una hermosa zona del centro.

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10

Sergio

Nov 13, 2025

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Stayed 1 night

Great place to stay in the historic center of Guanajuato. Helpful staff.

8

michael

Jan 5, 2024

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Stayed 2 nights

Great location. We had quite rooms in the back.

6

Deyanira

Jul 10, 2024

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Stayed 2 nights

Es muy céntrico, las instalaciones son adecuadas. Desafortunadamente mi cuarto daba a la plaza principal y había mucho ruido

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10

Roberto

Oct 27, 2024

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Stayed 1 night

Amazing location at Guanajuato downtown, everything is close to the hotel

10

David

Dec 18, 2022

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Stayed 1 night

Location superb. Parking on site. Room very large, comfortable king bed. Balcony overlooking Jardin plaza on a Saturday night, was music and festive street noise but part of experience in a wonderful town.No complaints.

8

Jacqueline

Apr 20, 2025

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Stayed 1 night

Perfect location to walk to all the touristic spots in tge historic downtown.

10

Marissa

Aug 26, 2025

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Stayed 1 night

Excellent location in the heart of Guanajuato’s historic center. Beautiful historic property. Fun all around!

10

Patrick

Sep 26, 2025

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Stayed 4 nights

Historic hotel in the heart of Zona Centro next to the Jardín Union, this is a lovely property with a friendly, helpful staff. All of Guanajuatos treasures are within a few blocks’ walk—the funicular to the Pipila monument, the Diego Rivera House Museum, the Alhóndiga, and the Museum of Don Quixote Iconography. We will be staying at this property for our next visit.

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Dining

On-site dining and bar receive mixed feedback: several guests enjoyed tasty meals and great cocktails, while others cited slow service, average flavors, and higher prices; breakfast inclusions or policies can be confusing.

Related guest reviews

10

Adrian

Aug 1, 2023

·

Stayed 1 night

The food wasn’t good . The chicken was pretty untasted. Overall was good thank you

8

Analaura

Aug 6, 2024

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Stayed 5 nights

The restaurant service is very slow, they don't have enough people and the food not always is at the proper temperature. The elevator only goes to the first floor and the showers are in need of updates. The people is very nice and try to accomodate, we will go back again.

10

Delta

Aug 8, 2025

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Stayed 5 nights

Very convenient, restaurant quality of food very good they have a lot of options I recommend. Beds were very good. Over all I will stay in this hotel again I highly recommended.

10

Jose

Feb 11, 2025

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Stayed 2 nights

My wife and I had the pleasure of visiting Guanajuato and on the recommendation of many positive Expedia reviews decided to give this Hotel a try. We were definitely not expecting to be in the heart of most of the downtown activities. The room was quaint with its era specific architecture. The staff were super attentive. I loved the fact the rooms were quite spacious. I also enjoyed the onsite indoor/ outdoor dining experience. The food was excellent as was the onsite bar. Sadly the place doesn’t offer a pool or rooftop veranda as well as in room mini fridge, but the hotel experience made up for it in the end. I definitely would recommend anyone visiting Guanajuato to stay at this charming hotel.

8

VICTOR HUGO

Sep 18, 2024

·

Stayed 5 nights

Buen servicio pero falta tener internet en habitación ese servicio está pésimo , y el restaurante necesita mejorar mucho , es caro pero no de buena calidad

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10

Gregory

Nov 7, 2025

·

Stayed 3 nights

Location and probably the best espresso martini we've ever had!

10

Alfredo

Dec 24, 2025

·

Stayed 2 nights

Habitación cómoda, comida muy rica en el restaurante, muy bien ubicado.

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10

Luis

Jun 28, 2024

·

Stayed 2 nights

Great hotel. If you want to stay in the heart of Guanajuato, this is the place to go. The hotel is beautiful, and it’s been around for a long time. They have lots of great art pieces hanging on the walls. Make sure to stop by the bar and chat with Don Juan. He makes excellent drinks!

10

Elena

Jan 28, 2024

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Stayed 2 nights

Overall we had a good experience. My room was hunted. Excellent location, parking was a plus!! I had a terrible experience with the breakfast restaurant. My family sat for 30 min waiting for coffee and to be noticed while the staff welcome others and gave them service first. It took 1 hr to get breakfast on the table. I had to get up and ask for a waiter because we were being ignored. I do not recommend eating at their restaurants. Try other places to eat. The food was not delicious.

8

Laura nalleli

Jul 31, 2025

·

Stayed 1 night

Recomendable pero podría mejorar el servicio y costo de alimentos, el personal muy atento

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $125	13 $125	14 $125	15	16	17
18 $134	19 $112	20 $108	21 $121	22 $110	23 $146	24 $152
25 $121	26 $120	27 $119	28 $133	29 $135	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $135	4 $136	5 $128	6 $139	7 $166
8 $133	9 $128	10 $125	11 $135	12 $137	13 $152	14 $186
15 $208	16 $128	17 $121	18 $120	19 $136	20 $152	21 $152
22 $121	23 $106	24 $106	25 $108	26 $128	27 $152	28 $124
29 $102	30 $102

Hotel Posada Santa Fe

About this property

Location

Room options

Superior Double Room

Superior Quadruple Room

Deluxe Junior Suite

Guest reviews of Hotel Posada Santa Fe

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Posada Santa Fe

Prices for upcoming dates