Hotel Columbia Inn & Suites
From
$81
/ night
Select dates to see prices and availability
From
$81
/ night
About this property
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Property Location When you stay at Hawthorn Extended Stay By Wyndham Columbia / Ft. Jackson in Columbia, you'll be near the airport, within a 15-minute drive of Fort Jackson and University of South Carolina. This hotel is 9.8 mi (15.8 km) from Colonial Life Arena and 11.4 mi (18.4 km) from Riverbanks Zoo and Garden.Distances are displayed to the nearest 0.1 mile and kilometer. Columbia Place Mall - 2.3 km / 1.5 mi Richland County Tennis Center - 3.1 km / 1.9 mi Sesquicentennial State Park - 3.3 km / 2.1 mi Spring Valley Lake - 4.8 km / 3 mi Greenview Park - 5.6 km / 3.5 mi Providence Health Northeast - 5.6 km / 3.5 mi Forest Lake - 5.8 km / 3.6 mi Meadowlake Park - 6.1 km / 3.8 mi Booker T. Washington High School - 6.4 km / 4 mi South University, Columbia - 6.4 km / 4 mi Midlands Technical College - 6.6 km / 4.1 mi Polo Road Ball Park - 7.3 km / 4.6 mi Fort Jackson - 7.9 km / 4.9 mi Palmetto Falls Water Park - 9.1 km / 5.6 mi Plex Indoor Sports - 9.6 km / 6 mi The nearest major airport is Columbia Metropolitan Airport (CAE) - 31.8 km / 19.7 mi Rooms Make yourself at home in one of the 62 air-conditioned rooms featuring LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Dining Stop by the hotel's restaurant, Lounge 1539, for dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM. Business, Other Amenities Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite. Check In: 3:00 PM Check Out: 11:00 AM
Swimming pool
24-Hour Reception
Air Conditioned
Elevator / Lift
Concierge
Tour Desk
Location
1539 Horseshoe Drive, Columbia, South Carolina, United States of America
Room options
2 Queen Beds
Suite 2 Queen Beds (Haven)
Standard Room 1 King Bed Accessible
1 King Bed
1 King Bed Suite
Standard King Bed Accessible
Standard Room 2 Queen Beds
Standard 2 Double Beds
Haven Suite 2 Double Beds
1 King Bed Mobility Accessible Suite
Suite 2 Queen Beds (Haven Oversized)
2 Queen Beds Garden View
1 King Bed Presidential Suite Non Smoking
Oversized Haven Suite Double Queen
Guest reviews of Hotel Columbia Inn & Suites
7.9
Good
Based on 36 verified reviews
Who stays here?
Business
63%
Family
36%
What guests think
AI-generated summary based on recent guest reviews
At Hawthorn Extended Stay by Wyndham Columbia-Ft Jackson, travelers describe a mixed stay, with welcoming staff and some clean, comfortable rooms, contrasted by recurring concerns about cleanliness, maintenance, and noise that affect overall comfort.
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What guests think
At Hawthorn Extended Stay by Wyndham Columbia-Ft Jackson, travelers describe a mixed stay, with welcoming staff and some clean, comfortable rooms, contrasted by recurring concerns about cleanliness, maintenance, and noise that affect overall comfort.
Several note the pool is often closed or dirty and the on-site bar/restaurant isn’t operating, while the large lobby and courtyard with giant games are appreciated. The location is convenient to Fort Jackson and major roads, though the surrounding area and parking can feel sketchy. Breakfast feedback is mixed—from hot, plentiful options to cold or depleted items—and Wi‑Fi reliability varies. Expect friendly faces but uneven upkeep and amenities.
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AI-generated summary based on recent guest reviews
Facilities
Many guests found key amenities unavailable: the pool was often closed or unclean and the on-site bar/restaurant was not operating. The lobby/courtyard with giant games is appreciated, but parking and elevators draw complaints.
Related guest reviews
10
Desiree
Aug 1, 2025
·
Stayed 3 nights
Just stayed 3 days for our sons basic graduation. I loved everything about this motel. From the comfortable clean rooms to the pool which was a blessing in the south carolina heat to the giant connect 4, chess and cornhole. Hotel staff was very friendly as well. If i am ever out tbat way again will definitely chose to stay there again
Just stayed 3 days for our sons basic graduation. I loved everything about this motel. From the comfortable clean rooms to the pool which was a blessing in the south carolina heat to the giant connect 4, chess and cornhole. Hotel staff was very friendly as well. If i am ever out tbat way again will definitely chose to stay there again
10
Sandra
Sep 9, 2025
·
Stayed 1 night
Advertised as having a pool and pool is not open.
Advertised as having a pool and pool is not open.
10
Courtney
Oct 27, 2024
·
Stayed 1 night
Parking was horrible
Parking was horrible
6
Rex
Sep 8, 2025
·
Stayed 2 nights
When we arrived the air did not work but they changed the battery and got it working quickly. Did not like the door being outside didn’t know that was what “garden view” meant. The pool did not work. My grandson was disappointed and older teanagers hug out in the garden area until around 3am being loud and then they went onto their room snd continued to be loud.
When we arrived the air did not work but they changed the battery and got it working quickly. Did not like the door being outside didn’t know that was what “garden view” meant. The pool did not work. My grandson was disappointed and older teanagers hug out in the garden area until around 3am being loud and then they went onto their room snd continued to be loud.
4
Julia
Aug 16, 2025
·
Stayed 1 night
The room was ok, until showers when the spickot came off of the wall. Neighbors were lound and set off the smoke detectors at midnight. The a storm came and the water leaked in though the outside wall and soaked the floor. I rep I rted the issues to the front desk when we left, and it was like they didnt care. The pool has also not been cleaned in some time. I am not usually a compainer, but thos was bad.
The room was ok, until showers when the spickot came off of the wall. Neighbors were lound and set off the smoke detectors at midnight. The a storm came and the water leaked in though the outside wall and soaked the floor. I rep I rted the issues to the front desk when we left, and it was like they didnt care. The pool has also not been cleaned in some time. I am not usually a compainer, but thos was bad.
6
Steven
Oct 8, 2024
·
Stayed 1 night
Elevators are very old and slow. Front desk has the longest check-in procedure I've ever seen....always a long line I Prechecked in on this last visit and they made me do the entire thing over again at the deak....you can't win.
Elevators are very old and slow. Front desk has the longest check-in procedure I've ever seen....always a long line I Prechecked in on this last visit and they made me do the entire thing over again at the deak....you can't win.
4
Derek
Apr 27, 2025
·
Stayed 1 night
The main reason for booking this hotel was that their website shows a restaurant and bar. They even gave a voucher for a free appetizer at check in. Guess what...... no restaurant or bar. The room 101 was spacious but not very clean. The coffee maker had an old capsule left in it. The kitchen faucet needed tightening down. Will definitely not return
The main reason for booking this hotel was that their website shows a restaurant and bar. They even gave a voucher for a free appetizer at check in. Guess what...... no restaurant or bar. The room 101 was spacious but not very clean. The coffee maker had an old capsule left in it. The kitchen faucet needed tightening down. Will definitely not return
8
Stephen
Nov 6, 2024
·
Stayed 2 nights
Clean and comfy , friendly staff Just hated the bar/lounge was not opened as advertised
Clean and comfy , friendly staff Just hated the bar/lounge was not opened as advertised
6
Jill
May 11, 2025
·
Stayed 1 night
Advertised with Bar on Property. Not true. Bar not open yet. This is a renovated old hotel. Pictures of bathroom area on website are not as advertised. It is old; rust on curtain rod, handrail, etc. Bathtub has been reglazed poorly. Also, when entering the lobby from outside you will notice a very strong scent, overpowering and not normal. I wondered if it was to cover up another smell. I will say the staff were very kind. Not a terrible place, but website is misleading.
Advertised with Bar on Property. Not true. Bar not open yet. This is a renovated old hotel. Pictures of bathroom area on website are not as advertised. It is old; rust on curtain rod, handrail, etc. Bathtub has been reglazed poorly. Also, when entering the lobby from outside you will notice a very strong scent, overpowering and not normal. I wondered if it was to cover up another smell. I will say the staff were very kind. Not a terrible place, but website is misleading.
6
Erick
Oct 1, 2025
·
Stayed 2 nights
Staff did not clean the room, had to ask for fresh towels, coffee machine was out of order, the lounge was not open in the evening, pool was closed.
Staff did not clean the room, had to ask for fresh towels, coffee machine was out of order, the lounge was not open in the evening, pool was closed.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with numerous reports of dirty rooms and bathrooms, strong odors, pests, and stained carpets or vents; a minority of reviews note clean stays.
Related guest reviews
4
Lynsey
Aug 13, 2025
·
Stayed 1 night
Not worth the money. The first room we stayed in had bugs. We were moved to another room the following day and an exterminator sprayed the room. We still had 2 big roaches in the new room during our stay. They boast that the rooms were newly renovated but only the bathrooms and kitchenette area were touched. The floors where they meet the windows were gross. Paint scuffs and poor lighting too.The floors in the hotel, in general, look like they only get cleaned every few days. The employees were very nice though. And they do charge $100 deposit per stay so if you extend your trip by a day then its another $100. Will not stay here again.
Not worth the money. The first room we stayed in had bugs. We were moved to another room the following day and an exterminator sprayed the room. We still had 2 big roaches in the new room during our stay. They boast that the rooms were newly renovated but only the bathrooms and kitchenette area were touched. The floors where they meet the windows were gross. Paint scuffs and poor lighting too.The floors in the hotel, in general, look like they only get cleaned every few days. The employees were very nice though. And they do charge $100 deposit per stay so if you extend your trip by a day then its another $100. Will not stay here again.
2
Tiembra
Sep 26, 2025
·
Stayed 1 night
bugs, dirty, stained sheets
bugs, dirty, stained sheets
4
Molly
Sep 14, 2025
·
Stayed 2 nights
Bathroom walls dirty. Air conditioner vents were very dirty in the wall. Smelled bad.
Bathroom walls dirty. Air conditioner vents were very dirty in the wall. Smelled bad.
4
Lea
Nov 22, 2025
·
Stayed 4 nights
The room we initially got was dirty with ants and cigarette burns on the counter, the ice bin was moldy and the bathroom was dirt and the whole room had a very foul odor!!! There was no bar and restaurant as advertised, the breakfast was mediocre. The staff however was very nice and the front desk staff re roomed us after I showed her pictures of the room we were given. The second room was better and they made sure we had clean towels and toiletries daily.
The room we initially got was dirty with ants and cigarette burns on the counter, the ice bin was moldy and the bathroom was dirt and the whole room had a very foul odor!!! There was no bar and restaurant as advertised, the breakfast was mediocre. The staff however was very nice and the front desk staff re roomed us after I showed her pictures of the room we were given. The second room was better and they made sure we had clean towels and toiletries daily.
4
Chiquita
Sep 28, 2025
·
Stayed 2 nights
The initial shock came upon checking in when we realized that it was an extended stay. Once we got to our “presidential suite” we noticed that the the room was a bit lacking in space and functionality and had an odd smell. As we began using the areas of the room we noticed hair and dirt everywhere that should certainly be cleaned like the bathroom, the sink area and the space by the pullout mattress. It's like they just rinse and go. We literally had to purchase cleaning supplies and air freshener because it smelt like urine in the hallway and whatever smell was in the room. We sprayed the shower, sink, tub and part of the floor with bleach spray and scrubbing bubbles. The towel can be seen in one photo (only a small portion of the floor was cleaned). Then it was time for bed, the sound was so loud from the hall and the outside that my son literally wouldn't stop crying. This was by far the worst experience ever.
The initial shock came upon checking in when we realized that it was an extended stay. Once we got to our “presidential suite” we noticed that the the room was a bit lacking in space and functionality and had an odd smell. As we began using the areas of the room we noticed hair and dirt everywhere that should certainly be cleaned like the bathroom, the sink area and the space by the pullout mattress. It's like they just rinse and go. We literally had to purchase cleaning supplies and air freshener because it smelt like urine in the hallway and whatever smell was in the room. We sprayed the shower, sink, tub and part of the floor with bleach spray and scrubbing bubbles. The towel can be seen in one photo (only a small portion of the floor was cleaned). Then it was time for bed, the sound was so loud from the hall and the outside that my son literally wouldn't stop crying. This was by far the worst experience ever.
4
Olga
Sep 1, 2025
·
Stayed 1 night
The room was dirty, there was a nasty smell, the carpet was dirty and stained
The room was dirty, there was a nasty smell, the carpet was dirty and stained
6
Heather
Sep 4, 2025
·
Stayed 2 nights
The lobby and exterior are nice. The room was terrible. Literal holes in the wall in the bathroom. Mold/mildew in the shower. Dust caked onto vents. I don’t think the room has ever been cleaned!!
The lobby and exterior are nice. The room was terrible. Literal holes in the wall in the bathroom. Mold/mildew in the shower. Dust caked onto vents. I don’t think the room has ever been cleaned!!
4
seth
Oct 30, 2025
·
Stayed 2 nights
Lobby looks fantastic. Great coffee option. Rooms need updating. Look dirty. Wasn’t vacuumed before our stay. Someone was smoking on our floor. Rooms had an odor beyond the cigarette smoke in a non smoking hotel.
Lobby looks fantastic. Great coffee option. Rooms need updating. Look dirty. Wasn’t vacuumed before our stay. Someone was smoking on our floor. Rooms had an odor beyond the cigarette smoke in a non smoking hotel.
4
Mark
Dec 2, 2025
·
Stayed 2 nights
The staff was fine, very nice and friendly. However, upon checking in, I found out that my door lock face plate had a screw missing, which I reported one of the reading lights by the bed was just hanging there with wire showing. The biggest turnoff was I found several cockroaches running around during my stay. I did check for bedbugs and did not see any.
The staff was fine, very nice and friendly. However, upon checking in, I found out that my door lock face plate had a screw missing, which I reported one of the reading lights by the bed was just hanging there with wire showing. The biggest turnoff was I found several cockroaches running around during my stay. I did check for bedbugs and did not see any.
2
Michael
Apr 24, 2025
·
Stayed 1 night
Room smelled like urine. Black mold on the ceiling, AC grille and tub drain. Paper thin walls let you hear the neighbor’s TV until 2am. Rooms look nothing like the photos. Basically a slightly upgraded version of a no-tell motel. Never again. Total dump.
Room smelled like urine. Black mold on the ceiling, AC grille and tub drain. Paper thin walls let you hear the neighbor’s TV until 2am. Rooms look nothing like the photos. Basically a slightly upgraded version of a no-tell motel. Never again. Total dump.
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AI-generated summary based on recent guest reviews
Rooms
Room experience varies: some suites are spacious with comfortable beds, while others feel small or dated. Noise from the atrium/courtyard and hallways is a recurring issue, and Wi‑Fi reliability can be spotty.
Related guest reviews
4
Janine
Dec 8, 2024
·
Stayed 3 nights
Here is what I did not like: 1. the door would not open against the carpet in the room, it took muscles to get it open 2. for breakfast they were out of just about everything. For example, made a waffle but there was no butter or syrup. Asked the person in charge and they just said they didn't have any. 3. it was noisy outside the room. 4. the bathroom looked horrible, isn't taken care of and it should be updated. 5. the toilet backed up and they came and gave us a plunger and we had to fix do it ourselves. 6. elevator was slow 7. the wifi was questionable, didn't work half of the time To sum up, this place needs a lot of updates. What I liked: 1. parking was easy and convenient 2. the bed was comfortable
Here is what I did not like: 1. the door would not open against the carpet in the room, it took muscles to get it open 2. for breakfast they were out of just about everything. For example, made a waffle but there was no butter or syrup. Asked the person in charge and they just said they didn't have any. 3. it was noisy outside the room. 4. the bathroom looked horrible, isn't taken care of and it should be updated. 5. the toilet backed up and they came and gave us a plunger and we had to fix do it ourselves. 6. elevator was slow 7. the wifi was questionable, didn't work half of the time To sum up, this place needs a lot of updates. What I liked: 1. parking was easy and convenient 2. the bed was comfortable
10
Tiffany
Sep 27, 2025
·
Stayed 4 nights
Room was big and spacious, clean, and room service was great. The morning breakfast was so good and hot as well as plentiful. I only wish that breakfast would end at 10am and not 9am. But this was an awesome experience for my family and I.
Room was big and spacious, clean, and room service was great. The morning breakfast was so good and hot as well as plentiful. I only wish that breakfast would end at 10am and not 9am. But this was an awesome experience for my family and I.
6
Tracy
Jan 2, 2025
·
Stayed 1 night
Room was clean but updates were poor. Water spout in tub was loose and paint was peeling off of the shower walls. Noise echo from lobby was awful…a family came in around midnight and the kids yelling and running around woke us from a sound sleep with the noise.
Room was clean but updates were poor. Water spout in tub was loose and paint was peeling off of the shower walls. Noise echo from lobby was awful…a family came in around midnight and the kids yelling and running around woke us from a sound sleep with the noise.
8
Elisabeth
Nov 1, 2024
·
Stayed 2 nights
Would have given 5 stars. The down falls was we had flies in our room and had to kill them. The music outside of the room didn’t turn off til after 9. Couldn’t go to bed early because of hearing it through the glass windows in the room that connected to the lobby area. (It echoed and we could hear people talking in the lobby all night off and on).
Would have given 5 stars. The down falls was we had flies in our room and had to kill them. The music outside of the room didn’t turn off til after 9. Couldn’t go to bed early because of hearing it through the glass windows in the room that connected to the lobby area. (It echoed and we could hear people talking in the lobby all night off and on).
8
Melita
Jun 19, 2025
·
Stayed 3 nights
Staff was great! Room was clean. It was just small and old.
Staff was great! Room was clean. It was just small and old.
6
Steve
May 23, 2025
·
Stayed 2 nights
Internet wasn’t working
Internet wasn’t working
4
James
Nov 16, 2025
·
Stayed 1 night
It was either hot or freezing in the room. The room was alot smaller than the photos would lead you to believe. Also the breakfast was just blah. Saying all of this it could have been just our room, and we possibly caught the breakfast buffet on a bad day.
It was either hot or freezing in the room. The room was alot smaller than the photos would lead you to believe. Also the breakfast was just blah. Saying all of this it could have been just our room, and we possibly caught the breakfast buffet on a bad day.
10
Clinkscales
Mar 11, 2025
·
Stayed 1 night
Large 2 room suite was spacious. Stocked kitchenette was adequate for cooking a small meal.
Large 2 room suite was spacious. Stocked kitchenette was adequate for cooking a small meal.
8
Pernille
Jul 22, 2025
·
Stayed 1 night
We stayed one night. Friendly staff, clean room. Only thing is, you can hear all the other rooms and people in the main area during the night.
We stayed one night. Friendly staff, clean room. Only thing is, you can hear all the other rooms and people in the main area during the night.
6
Cassidy
Dec 15, 2024
·
Stayed 2 nights
The bed was clean and comfortable which is always what Im hoping for. And when we needed towels the service was prompt and friendly. I really didnt enjoy having to walk outside around to the back "alley-like" parking lot to access the door to my room which didn't have a latch lock. It was fairly difficult to fall asleep because I just didn't feel safe in addition to the noise. There was so much noise all night long for both the nights we stayed there. Guys standing outside my door face-timing at 2:30am, dogs howling at 3am, doors slamming and lots of yelling and stomping all night, pretty intense marijuana smell ect. Inside the room, it was clean but the bathroom had no counterspace or towel racks so getting ready was fairly cumbersome. The shower had to shower curtain or rod and the water never actually got hot for the four times I tried to shower over two days. There was an iron but no ironing board and finally, there was an intense dripping coming from the vent in the room that lasted the duration of our stay. So all that being said, the service was excellent. The atmosphere and condition of the space was just lacking a lot based on the price.
The bed was clean and comfortable which is always what Im hoping for. And when we needed towels the service was prompt and friendly. I really didnt enjoy having to walk outside around to the back "alley-like" parking lot to access the door to my room which didn't have a latch lock. It was fairly difficult to fall asleep because I just didn't feel safe in addition to the noise. There was so much noise all night long for both the nights we stayed there. Guys standing outside my door face-timing at 2:30am, dogs howling at 3am, doors slamming and lots of yelling and stomping all night, pretty intense marijuana smell ect. Inside the room, it was clean but the bathroom had no counterspace or towel racks so getting ready was fairly cumbersome. The shower had to shower curtain or rod and the water never actually got hot for the four times I tried to shower over two days. There was an iron but no ironing board and finally, there was an intense dripping coming from the vent in the room that lasted the duration of our stay. So all that being said, the service was excellent. The atmosphere and condition of the space was just lacking a lot based on the price.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and accommodating, but service can be uneven with long check-in lines, reservation or room assignment issues, and surprise deposit policies.
Related guest reviews
10
Betsy
May 11, 2025
·
Stayed 3 nights
Every staff member, from the property manager and front desk team to the housekeeping staff, was absolutely friendly and accommodating to our every request. They genuinely appeared to enjoy taking care of the guests and working collectively for a positive experience.
Every staff member, from the property manager and front desk team to the housekeeping staff, was absolutely friendly and accommodating to our every request. They genuinely appeared to enjoy taking care of the guests and working collectively for a positive experience.
2
BaNesha
Sep 19, 2025
·
Stayed 2 nights
Front dude had a BAD attitude and rude
Front dude had a BAD attitude and rude
6
Clynton
Jun 7, 2025
·
Stayed 1 night
My only complaint: They require you to pay a $100 security deposit after you arrive in addition to your total nightly fee. You must use a valid credit or debit card, no prepaid cards. You are supposed to receive it back in 3-5 business days. It was a surprise charge because it is never mentioned before. I feel that this is a very deceptive business practice on their part. You should make it known UPFRONT.
My only complaint: They require you to pay a $100 security deposit after you arrive in addition to your total nightly fee. You must use a valid credit or debit card, no prepaid cards. You are supposed to receive it back in 3-5 business days. It was a surprise charge because it is never mentioned before. I feel that this is a very deceptive business practice on their part. You should make it known UPFRONT.
8
Steven
Nov 4, 2024
·
Stayed 1 night
Checking in at this hotel is the longest experience you will ever have checking in. This wasn't an isolated incident as I had to check in several different times. Not uncommon to see a line going back to the entrance doors in the afternooons.
Checking in at this hotel is the longest experience you will ever have checking in. This wasn't an isolated incident as I had to check in several different times. Not uncommon to see a line going back to the entrance doors in the afternooons.
6
CINDY
Oct 4, 2024
·
Stayed 1 night
Front desk only had one lady who was doing her best but waited for an hour bc the line was that long. Complained about Expedia still selling rooms when not available. Something stuck on floor and used towel in bathroom. Did not feel safe there at night.
Front desk only had one lady who was doing her best but waited for an hour bc the line was that long. Complained about Expedia still selling rooms when not available. Something stuck on floor and used towel in bathroom. Did not feel safe there at night.
10
Nicole
May 29, 2025
·
Stayed 1 night
Amazing staff and nice lobby area.
Amazing staff and nice lobby area.
2
Marie
Sep 6, 2025
·
Stayed 1 night
Upon arrival, I encountered an issue with my reservation dates. Although a room wwas subsequently provided, I found it to be unmade with toiletries left on the bathroom counter. I promptly requested a different room. The second room initially appeared satisfactory; however, upon closer inspection, I discovered mold growth in the air conditioner duct. Furthermore, the bathroom door would not close properly as it scraped against the floor. During my attempt to shower, the spigot was remarkably loose and could be pulled from the wall. While the water was hot, the shower head was unadjustable. Later, as I prepared for bed, I noted that despite being in a king-size room, only three pillows were provided, and these were smaller than standard size, resembling decorative pillows. The mattress itself was exceptionally firm, feeling as though I was sleeping directly on springs, which exacerbated a pre-existing back condition, resulting in a restless night. The following morning, after retrieving breakfast, I proceeded to check out. Unfortunately, no staff members were present at the counter for approximately five to ten minutes, preventing me from discussing these issues. There was no bell or other mechanism to summon assistance, only a sign stating "We'll be back." To my further dismay, I discovered this morning that my account has been charged $217 for the room, when the agreed-upon rate was $117. Upon my arrival at the hotel, I was informed of a $100 service charge for potential
Upon arrival, I encountered an issue with my reservation dates. Although a room wwas subsequently provided, I found it to be unmade with toiletries left on the bathroom counter. I promptly requested a different room. The second room initially appeared satisfactory; however, upon closer inspection, I discovered mold growth in the air conditioner duct. Furthermore, the bathroom door would not close properly as it scraped against the floor. During my attempt to shower, the spigot was remarkably loose and could be pulled from the wall. While the water was hot, the shower head was unadjustable. Later, as I prepared for bed, I noted that despite being in a king-size room, only three pillows were provided, and these were smaller than standard size, resembling decorative pillows. The mattress itself was exceptionally firm, feeling as though I was sleeping directly on springs, which exacerbated a pre-existing back condition, resulting in a restless night. The following morning, after retrieving breakfast, I proceeded to check out. Unfortunately, no staff members were present at the counter for approximately five to ten minutes, preventing me from discussing these issues. There was no bell or other mechanism to summon assistance, only a sign stating "We'll be back." To my further dismay, I discovered this morning that my account has been charged $217 for the room, when the agreed-upon rate was $117. Upon my arrival at the hotel, I was informed of a $100 service charge for potential
10
Steven
Mar 21, 2025
·
Stayed 1 night
Very well kept. Very professional yet personable.
Very well kept. Very professional yet personable.
10
Sharon
Aug 20, 2025
·
Stayed 4 nights
Danny and all the staff were the best! Location was central to everything we needed for our stay.
Danny and all the staff were the best! Location was central to everything we needed for our stay.
2
Brandon
Feb 6, 2025
·
Stayed 1 night
I booked a room for a night just a few days before I was supposed to be in town. I went to check into my room late in the evening, walked in stood at the check out desk for probably 15-20 minutes, after calling multiple times. No answer! A staff member was dead asleep on the couch in the lobby. After multiple calls & shouts he finally woke up. The worker finally came to try a check us into our room. After driving several hours, my “room” that had fully been paid for & having confirmation numbers for, happened to be given away to someone else. & the hotel was “full”. So here I am at midnight losing money on a room that I had already fully paid for not being available for me & my family to stay at. Honestly pretty shiity experience telling my family we have no place to sleep that night because they failed to have a room that we already reserved was “given away” & the worker being absolutely un helpful, should have just let him get his nap in!
I booked a room for a night just a few days before I was supposed to be in town. I went to check into my room late in the evening, walked in stood at the check out desk for probably 15-20 minutes, after calling multiple times. No answer! A staff member was dead asleep on the couch in the lobby. After multiple calls & shouts he finally woke up. The worker finally came to try a check us into our room. After driving several hours, my “room” that had fully been paid for & having confirmation numbers for, happened to be given away to someone else. & the hotel was “full”. So here I am at midnight losing money on a room that I had already fully paid for not being available for me & my family to stay at. Honestly pretty shiity experience telling my family we have no place to sleep that night because they failed to have a room that we already reserved was “given away” & the worker being absolutely un helpful, should have just let him get his nap in!
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AI-generated summary based on recent guest reviews
Location
Convenient to Fort Jackson and major highways, with dining options nearby. Several guests felt the surrounding area and parking were sketchy after dark.
Related guest reviews
10
David
Aug 30, 2024
·
Stayed 1 night
Property is convenient to interstate
Property is convenient to interstate
4
Deborah
May 17, 2025
·
Stayed 1 night
This is a very scary-looking property. The pictures are misleading. The electricity worked on only half the room, not the bathroom. Parking is in the back away from entrance doors, not well lit. Carpets need cleaning. This was most misleading reservation I ever made on 20yrs of hotels.com use.
This is a very scary-looking property. The pictures are misleading. The electricity worked on only half the room, not the bathroom. Parking is in the back away from entrance doors, not well lit. Carpets need cleaning. This was most misleading reservation I ever made on 20yrs of hotels.com use.
8
John
Oct 3, 2024
·
Stayed 1 night
Didn’t appear to be safe
Didn’t appear to be safe
6
Kimberly
Sep 6, 2025
·
Stayed 4 nights
It was close to Ft. Jackson which is why I was there.
It was close to Ft. Jackson which is why I was there.
6
Tara
Mar 22, 2025
·
Stayed 1 night
Staff was great! The area was super sketchy and felt unsafe
Staff was great! The area was super sketchy and felt unsafe
8
Nakia
Jul 1, 2025
·
Stayed 2 nights
Nice big hotel. Clean overall. Carpets could be cleaned, had a smell and was stained. Hotel right off the hwy. Close by restaurants and shopping stores. Good location right off two notch road
Nice big hotel. Clean overall. Carpets could be cleaned, had a smell and was stained. Hotel right off the hwy. Close by restaurants and shopping stores. Good location right off two notch road
10
Eileen
Nov 9, 2024
·
Stayed 1 night
Clean, quick access to major hwy. Very close to great food. Peaceful atmosphere. Great place to stay!
Clean, quick access to major hwy. Very close to great food. Peaceful atmosphere. Great place to stay!
8
Kevin
Aug 18, 2025
·
Stayed 1 night
Great staff, very welcoming. Location was skeptical at first but it was safe, clean and overall a great stay.
Great staff, very welcoming. Location was skeptical at first but it was safe, clean and overall a great stay.
8
Noah
Oct 2, 2025
·
Stayed 8 nights
Room was great and the staff were helpful and efficient. Immediate area surrounding the hotel isn't ideal, but shouldn't be an issue as the hotel is tucked away from the road. Great spot for anyone looking for an affordable stay in the Columbia area!
Room was great and the staff were helpful and efficient. Immediate area surrounding the hotel isn't ideal, but shouldn't be an issue as the hotel is tucked away from the road. Great spot for anyone looking for an affordable stay in the Columbia area!
8
Debbie
Aug 20, 2025
·
Stayed 1 night
Conveniently located not far from Fort Jackson Lots of restaurants near by. The breakfast was OK
Conveniently located not far from Fort Jackson Lots of restaurants near by. The breakfast was OK
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed, ranging from hot, plentiful options to cold or depleted items and weak coffee. Multiple reviews note there is no functioning on-site restaurant or bar despite listings.
Related guest reviews
10
Marvin
Aug 3, 2025
·
Stayed 3 nights
Beautiful, clean, courteous establishment
Beautiful, clean, courteous establishment
6
Maria
Dec 14, 2025
·
Stayed 2 nights
The pastries we're hard, and they could've added turkey sausage for the people that don't eat pork like myself
The pastries we're hard, and they could've added turkey sausage for the people that don't eat pork like myself
10
Tiffany
Sep 27, 2025
·
Stayed 4 nights
Room was big and spacious, clean, and room service was great. The morning breakfast was so good and hot as well as plentiful. I only wish that breakfast would end at 10am and not 9am. But this was an awesome experience for my family and I.
Room was big and spacious, clean, and room service was great. The morning breakfast was so good and hot as well as plentiful. I only wish that breakfast would end at 10am and not 9am. But this was an awesome experience for my family and I.
6
Mellessa
Sep 10, 2025
·
Stayed 2 nights
It was close to thr highway. The pictures online are deceiving because the property is very old and needs renovating but appeared to be clean. The customer service was good. The hot items for breakfast were cold.
It was close to thr highway. The pictures online are deceiving because the property is very old and needs renovating but appeared to be clean. The customer service was good. The hot items for breakfast were cold.
4
Derek
Apr 27, 2025
·
Stayed 1 night
The main reason for booking this hotel was that their website shows a restaurant and bar. They even gave a voucher for a free appetizer at check in. Guess what...... no restaurant or bar. The room 101 was spacious but not very clean. The coffee maker had an old capsule left in it. The kitchen faucet needed tightening down. Will definitely not return
The main reason for booking this hotel was that their website shows a restaurant and bar. They even gave a voucher for a free appetizer at check in. Guess what...... no restaurant or bar. The room 101 was spacious but not very clean. The coffee maker had an old capsule left in it. The kitchen faucet needed tightening down. Will definitely not return
10
Frances
May 30, 2025
·
Stayed 2 nights
Staff was warm, welcoming and very accommodating. The lobby was beautiful and plenty of sitting area if you wanted to relax There is also coffee with a variety of creamers that was offered every day in addition to water. The breakfast variety was very good and was different daily with the exception of bagels, toast, waffles, muffins, oatmeal and cereal which was offered daily. The coffee was very good too! The area was always kept clean and staff was always ready to replenish as food ran out. The outside set up was beautiful as well with some outdoor games set up such as beanbag toss, life size chess board with pieces and life size tic tac toe board, with plenty of seating area. The pool area was nice but was a little dirty with some bugs floating around in the pool, other wise it was nice to have the option to swim and soak up some sun. I would definitely stay very again or recommend for family when they
Staff was warm, welcoming and very accommodating. The lobby was beautiful and plenty of sitting area if you wanted to relax There is also coffee with a variety of creamers that was offered every day in addition to water. The breakfast variety was very good and was different daily with the exception of bagels, toast, waffles, muffins, oatmeal and cereal which was offered daily. The coffee was very good too! The area was always kept clean and staff was always ready to replenish as food ran out. The outside set up was beautiful as well with some outdoor games set up such as beanbag toss, life size chess board with pieces and life size tic tac toe board, with plenty of seating area. The pool area was nice but was a little dirty with some bugs floating around in the pool, other wise it was nice to have the option to swim and soak up some sun. I would definitely stay very again or recommend for family when they
4
Rhonda
Feb 26, 2025
·
Stayed 1 night
the front desk staff was very unfriendly. no greetings, no eye contact, only answered questions with very breif answers. the room did not have a place in the bathroom to sit any toiletries. the breakfast was HORRIBLE. the 2% milk was sour. the eggs had hair in them. the staff person would not refill the waffle mix as it was out. overall a very NEGATIVE experiece!!!!!
the front desk staff was very unfriendly. no greetings, no eye contact, only answered questions with very breif answers. the room did not have a place in the bathroom to sit any toiletries. the breakfast was HORRIBLE. the 2% milk was sour. the eggs had hair in them. the staff person would not refill the waffle mix as it was out. overall a very NEGATIVE experiece!!!!!
10
Raymond
Aug 4, 2025
·
Stayed 1 night
PROS: Great accommodations and location; Less than 1 minute to SC Hwy 20; Spacious; Excellent Staff, Elevators, Quiet even when full, Available computers, Comfortable Pool and lounge area. CONS: Average Breakfast but extremely clean, so clean the staff stepped in from of waiting to continuously ensue the slight spill was attended to. Only one major discouragement: THE COFFEE POT IN OUR ROOM HAS POWER BUT IT WAS BROKEN AND WOULD NOT RELEASE WATER THROUGH THE SYSTEM TO MAKE COFFEE IN THE ROOM
PROS: Great accommodations and location; Less than 1 minute to SC Hwy 20; Spacious; Excellent Staff, Elevators, Quiet even when full, Available computers, Comfortable Pool and lounge area. CONS: Average Breakfast but extremely clean, so clean the staff stepped in from of waiting to continuously ensue the slight spill was attended to. Only one major discouragement: THE COFFEE POT IN OUR ROOM HAS POWER BUT IT WAS BROKEN AND WOULD NOT RELEASE WATER THROUGH THE SYSTEM TO MAKE COFFEE IN THE ROOM
8
Stephen
Nov 6, 2024
·
Stayed 2 nights
Clean and comfy , friendly staff Just hated the bar/lounge was not opened as advertised
Clean and comfy , friendly staff Just hated the bar/lounge was not opened as advertised
6
Jill
May 11, 2025
·
Stayed 1 night
Advertised with Bar on Property. Not true. Bar not open yet. This is a renovated old hotel. Pictures of bathroom area on website are not as advertised. It is old; rust on curtain rod, handrail, etc. Bathtub has been reglazed poorly. Also, when entering the lobby from outside you will notice a very strong scent, overpowering and not normal. I wondered if it was to cover up another smell. I will say the staff were very kind. Not a terrible place, but website is misleading.
Advertised with Bar on Property. Not true. Bar not open yet. This is a renovated old hotel. Pictures of bathroom area on website are not as advertised. It is old; rust on curtain rod, handrail, etc. Bathtub has been reglazed poorly. Also, when entering the lobby from outside you will notice a very strong scent, overpowering and not normal. I wondered if it was to cover up another smell. I will say the staff were very kind. Not a terrible place, but website is misleading.
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AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
FAQs about Hotel Columbia Inn & Suites
Is parking available at the property?
Free self parking is available on-site for guests.
What type of breakfast is offered?
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features does the property offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities.
What is the location of the property in relation to key landmarks?
The hotel is located near the airport and within a 15-minute drive of Fort Jackson and the University of South Carolina. It is approximately 9.8 miles from Colonial Life Arena and 11.4 miles from Riverbanks Zoo and Garden.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available for guests.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-07: NO DATA
- 2026-10-08: 146.0490323471832USD
- 2026-10-09: 112.78299098579406USD
- 2026-10-10: 113.59368707622528USD
- 2026-10-11: 102.04176148372649USD
- 2026-10-12: 106.33825157478331USD
- 2026-10-13: NO DATA
- 2026-10-14: 102.77523580295562USD
- 2026-10-15: 110.34814998447418USD
- 2026-10-16: NO DATA
- 2026-10-17: 119.00290416400908USD
- 2026-10-18: 102.77523580295562USD
- 2026-10-19: 105.26413118923186USD
- 2026-10-20: 131.98503543331145USD
- 2026-10-21: 146.0490323471832USD
- 2026-10-22: 103.44849201564789USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
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- 2026-11-05: NO DATA
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- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 92.60355640193939USD
- 2026-11-12: 92.69062644950866USD
- 2026-11-13: 87.5479539874649USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 89.46219560863494USD
- 2026-11-20: NO DATA
- 2026-11-21: 139.5686442274475USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 102.37090934543609USD
- 2026-11-25: 94.82144466224669USD
- 2026-11-26: NO DATA
- 2026-11-27: 84.34498162490844USD
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: 94.82144466224669USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 91.81858380420684USD
- 2026-12-07: NO DATA
Popular amenities
Swimming pool
24-Hour Reception
Air Conditioned
Elevator / Lift
Concierge
Tour Desk
Services
Concierge
Tour Desk
Elevator / Lift
24-Hour Reception
Multilingual Staff
Meeting Rooms
Ticket Service
Activities
Swimming pool
Garden
Pool Outdoor
General
Air Conditioned
Internet
Free Wi-Fi