Executive Hotel Suite Downtown Free Parking

I stated there were three of us that would be in the room which is why I booked the room with a pull out couch. The couch did not seem to pull out. When we did pull out the couch cushions is was gross and looked like it had not been cleaned. The tv in the living room was not working along with some lights. We needed to check out early (6am) and didn't realize the office didn't open until 9am. The parking and elevators were also a nightmare to figure out but we eventually did.

Getting to and from the parking garage to get the keys and then up to the room takes 3 separate elevators which isn't clearly explained when booking. Clearer communication on how to navigate the building would go a long way. Beyond that, It's a nice place

Shower in room had hair from previous visitor still on wall and in bathtub. Very inconvenient checkin/out process. Had to pay $15 to get out of parking garage because you have to turn in the parking card when you checkout. Inefficient.

The Building a little tricky to get to your room, but other than that the room is clean and safe. The manager is very respectful and communicative which I like.

There is a high resort fee and its a basic hotel with no street parking, $53/day parking garage and youre forced to transfer elevators from the parking lot to hotel rooms. Hotel floors are old and outdated. Front desk/house cleaning only available 9a-5p, by phone after hrs and sat/sun. No room service. Not much assistance available. The rooms are basic. Was nice to have a tub. Other than 711 and small food chains, the surrounding area are all corporate bldgs and closing retail stores. A little sad. Overall having not soent much time at the hotel, it served its purpose, but for the rate charged, its excessive for the lack of services and amenities available. We werent even informed of any details during check in. Just key and room number and password to open the door. Make sure when checked in you ask all the necessary questions because it is not volunteered.

Our stay was mid maybe a 5/10. Staff at the parking garage were supper friendly. The 7/11 store was a plus. Now for the things we didn’t like were the different elevators you had to take to get up to your room. Elevators were smelly as well as the hallways. Our room was pretty clean no complaints on that. Only thing was the last 2 days we stayed there were roaches coming out constantly. Keep in mind we stayed for a whole week. Staff from the “hotel” never let us know where to leave the keys our flight was at 6am so we ended up leaving them under the door from the office. Lastly they had given our parking space to another family. We talked to front desk no apologies what so ever. Most likely won’t be staying here again.

False fire alarm caused no electricity for six hours.

No one at property to check us in. Gave wrong key fob for elevator. When arrived to room the ac did not work. Had to change rooms. Again no one at property to help. Wrong key fob again. No towels for shower. No cold water. Found a roach inside room. Very unsafe area with lots of sketchy people around the property. Overall bad experience here!

We got there and there was no one at the front to check us in, we had to call the phone number that they give you on the sign which was fine from there on they give you directions on where to get your key and then you basically do a little scavenger hunt, also if you have a car you have to ask for a parking pass which we didn’t get right away and had to pay over $60 for 2 days of parking AND ON WEEK DAYS IT IS $8 AN HOUR TO PARK!!! THAT IS COMPLETELY UNHEARD OF! We also had a roach in our room! The floor on the room is also sticky!

It was clean, beautiful ocean view, parking was not the best, (even if you pay the 50.00 a day fee) the weekday front desk lady was not very helpful, did not communicate very well, was never there and didn’t answer calls, the weekend girl was AMAZING!

I stated there were three of us that would be in the room which is why I booked the room with a pull out couch. The couch did not seem to pull out. When we did pull out the couch cushions is was gross and looked like it had not been cleaned. The tv in the living room was not working along with some lights. We needed to check out early (6am) and didn't realize the office didn't open until 9am. The parking and elevators were also a nightmare to figure out but we eventually did.

This is a "hotel" renting rooms in a condominium complex. The room I had was nice, functional kitchen, full sized fridge and everything you need for a longer stay. Great view of Sand Island. Living room didn't have a window, but bedroom had a lot b if natural light and huge windows. Room was clean and staff was very friendly and helpful. Very convenient to Queen's Hospital and downtown offices. Some homeless crazies in the area, but fine during the day and seems safe in the immediate area at night. Front desk is only open during the day, so it's not a traditional hotel set-up. I'd stay here again

Shower in room had hair from previous visitor still on wall and in bathtub. Very inconvenient checkin/out process. Had to pay $15 to get out of parking garage because you have to turn in the parking card when you checkout. Inefficient.

Property has not been renovated as described. Water leak with hole in restroom above shower head, restroom vent did not work, tub keys dirty with mildew.

The Building a little tricky to get to your room, but other than that the room is clean and safe. The manager is very respectful and communicative which I like.

Our stay was mid maybe a 5/10. Staff at the parking garage were supper friendly. The 7/11 store was a plus. Now for the things we didn’t like were the different elevators you had to take to get up to your room. Elevators were smelly as well as the hallways. Our room was pretty clean no complaints on that. Only thing was the last 2 days we stayed there were roaches coming out constantly. Keep in mind we stayed for a whole week. Staff from the “hotel” never let us know where to leave the keys our flight was at 6am so we ended up leaving them under the door from the office. Lastly they had given our parking space to another family. We talked to front desk no apologies what so ever. Most likely won’t be staying here again.

The room was clean, staff was nice and helpful.

No one at property to check us in. Gave wrong key fob for elevator. When arrived to room the ac did not work. Had to change rooms. Again no one at property to help. Wrong key fob again. No towels for shower. No cold water. Found a roach inside room. Very unsafe area with lots of sketchy people around the property. Overall bad experience here!

We got there and there was no one at the front to check us in, we had to call the phone number that they give you on the sign which was fine from there on they give you directions on where to get your key and then you basically do a little scavenger hunt, also if you have a car you have to ask for a parking pass which we didn’t get right away and had to pay over $60 for 2 days of parking AND ON WEEK DAYS IT IS $8 AN HOUR TO PARK!!! THAT IS COMPLETELY UNHEARD OF! We also had a roach in our room! The floor on the room is also sticky!

It was clean, beautiful ocean view, parking was not the best, (even if you pay the 50.00 a day fee) the weekday front desk lady was not very helpful, did not communicate very well, was never there and didn’t answer calls, the weekend girl was AMAZING!

I stated there were three of us that would be in the room which is why I booked the room with a pull out couch. The couch did not seem to pull out. When we did pull out the couch cushions is was gross and looked like it had not been cleaned. The tv in the living room was not working along with some lights. We needed to check out early (6am) and didn't realize the office didn't open until 9am. The parking and elevators were also a nightmare to figure out but we eventually did.

Large living room!

Great location to use 'da bus' route 20 or 42 from North King street to Waikiki, and Pearl Harbour/airport route 20 from Beretania Street. 7/11 downstairs for drinks and snacks, and for weekly bus pass...about $3 a day unlimited trips on 7 day pass ! Great Chicago bar and eats 'The Nighthawk' amazingly cheap and freindly 5 min walk...Huge rooms with all amenities for extended stays...go to 5th floor and reception will give you whatever you need. Would stay again next time we go to Honolulu...much cheaper than Waikiki if you want to chill and use 'da bus' to get to the tourist spots. Great value for money...

This is a "hotel" renting rooms in a condominium complex. The room I had was nice, functional kitchen, full sized fridge and everything you need for a longer stay. Great view of Sand Island. Living room didn't have a window, but bedroom had a lot b if natural light and huge windows. Room was clean and staff was very friendly and helpful. Very convenient to Queen's Hospital and downtown offices. Some homeless crazies in the area, but fine during the day and seems safe in the immediate area at night. Front desk is only open during the day, so it's not a traditional hotel set-up. I'd stay here again

This property is conveniently located in the downtown area, offering easy access to amenities and attractions. However, it lacks services, and there are maintenance issues, including a broken curtain and a damaged sofa bed.

Property has not been renovated as described. Water leak with hole in restroom above shower head, restroom vent did not work, tub keys dirty with mildew.

Bed is really small barely fits 2 people , sofa bed is small and not provide extra blanket . Dryer is broken. Very bad experience

There is a high resort fee and its a basic hotel with no street parking, $53/day parking garage and youre forced to transfer elevators from the parking lot to hotel rooms. Hotel floors are old and outdated. Front desk/house cleaning only available 9a-5p, by phone after hrs and sat/sun. No room service. Not much assistance available. The rooms are basic. Was nice to have a tub. Other than 711 and small food chains, the surrounding area are all corporate bldgs and closing retail stores. A little sad. Overall having not soent much time at the hotel, it served its purpose, but for the rate charged, its excessive for the lack of services and amenities available. We werent even informed of any details during check in. Just key and room number and password to open the door. Make sure when checked in you ask all the necessary questions because it is not volunteered.

No one at property to check us in. Gave wrong key fob for elevator. When arrived to room the ac did not work. Had to change rooms. Again no one at property to help. Wrong key fob again. No towels for shower. No cold water. Found a roach inside room. Very unsafe area with lots of sketchy people around the property. Overall bad experience here!

It was clean, beautiful ocean view, parking was not the best, (even if you pay the 50.00 a day fee) the weekday front desk lady was not very helpful, did not communicate very well, was never there and didn’t answer calls, the weekend girl was AMAZING!

I stated there were three of us that would be in the room which is why I booked the room with a pull out couch. The couch did not seem to pull out. When we did pull out the couch cushions is was gross and looked like it had not been cleaned. The tv in the living room was not working along with some lights. We needed to check out early (6am) and didn't realize the office didn't open until 9am. The parking and elevators were also a nightmare to figure out but we eventually did.

It is difficult to find the front desk. The small room is the front desk. It is on the fifth floor, which has a dark corridor. It looks creepy and unfriendly. The elevator is full of cockroaches, and therefore the whole building is too. The manager on duty is absent. When I arrived the front desk (room) was closed and I couldn't do the check in. I saw the notice in the room through the glass: if the room is closed you can call by phone number... I tried to reach someone using this phone number. The operator said: ok, someone call you back. I waited 2 hours but nobody call me. When I call to operator again, she was so rude. When I asked to reach with their supervisor, she told me: He is absent right now. He does not work on weekends. Finally, I was forced to buy a room in another hotel. So my question is to the owner if she or he is exist: If you don't have money to pay staff 24 hours and provide good service why do you have this hotel? Sell you businnes to a good owner. You took money but didn't provide the room. It's very sad the EXPEDIA doesn't protect themself customers from such horrible hotels.

Great property however be aware not a hotel, be sure you have check in instructions prior to arrival as the office is closed and it is NOT a hotel. Had to book another place until we were able to access room. Hard to get ahold of anyone at building and had nothing but challenges between “hotel” and Expedia. Great central location clean property otherwise.

since this is located in downtown, there's too many homeless people lingering in the area. it is also hard to locate this building. Calling and tried to get connected with live representative to speak too is impossible

No issues, nice unit, convenient location, host was able to accommodate my check in and out times.

The check-in was very accommodating.

There is a high resort fee and its a basic hotel with no street parking, $53/day parking garage and youre forced to transfer elevators from the parking lot to hotel rooms. Hotel floors are old and outdated. Front desk/house cleaning only available 9a-5p, by phone after hrs and sat/sun. No room service. Not much assistance available. The rooms are basic. Was nice to have a tub. Other than 711 and small food chains, the surrounding area are all corporate bldgs and closing retail stores. A little sad. Overall having not soent much time at the hotel, it served its purpose, but for the rate charged, its excessive for the lack of services and amenities available. We werent even informed of any details during check in. Just key and room number and password to open the door. Make sure when checked in you ask all the necessary questions because it is not volunteered.

I had called prior to let them know that our flights were delayed and we would miss the check in time. They never sent the check box info so we were stranded and lost a night we paid for.

We got there and there was no one at the front to check us in, we had to call the phone number that they give you on the sign which was fine from there on they give you directions on where to get your key and then you basically do a little scavenger hunt, also if you have a car you have to ask for a parking pass which we didn’t get right away and had to pay over $60 for 2 days of parking AND ON WEEK DAYS IT IS $8 AN HOUR TO PARK!!! THAT IS COMPLETELY UNHEARD OF! We also had a roach in our room! The floor on the room is also sticky!

It was clean, beautiful ocean view, parking was not the best, (even if you pay the 50.00 a day fee) the weekday front desk lady was not very helpful, did not communicate very well, was never there and didn’t answer calls, the weekend girl was AMAZING!

Decent place, worth the price. Close to everything

The room was ok but couch was damaged before we checked in and door lock area was busted prior damaged. The room had one blanket in bed no extra . Hard to communicate with front desk agents before checking in no one never answers phone. Elevator to 3rd floor then check in on 5th floor very confusing in beginning. The stores outside building all closed downstairs next door Ross's Walmart and longs .lots of homeless around our building too.

Great place, close to everything.

The neighborhood is a bit sketchy but the room was nice. I would rent again.

Great location to use 'da bus' route 20 or 42 from North King street to Waikiki, and Pearl Harbour/airport route 20 from Beretania Street. 7/11 downstairs for drinks and snacks, and for weekly bus pass...about $3 a day unlimited trips on 7 day pass ! Great Chicago bar and eats 'The Nighthawk' amazingly cheap and freindly 5 min walk...Huge rooms with all amenities for extended stays...go to 5th floor and reception will give you whatever you need. Would stay again next time we go to Honolulu...much cheaper than Waikiki if you want to chill and use 'da bus' to get to the tourist spots. Great value for money...

This is a "hotel" renting rooms in a condominium complex. The room I had was nice, functional kitchen, full sized fridge and everything you need for a longer stay. Great view of Sand Island. Living room didn't have a window, but bedroom had a lot b if natural light and huge windows. Room was clean and staff was very friendly and helpful. Very convenient to Queen's Hospital and downtown offices. Some homeless crazies in the area, but fine during the day and seems safe in the immediate area at night. Front desk is only open during the day, so it's not a traditional hotel set-up. I'd stay here again

This property is conveniently located in the downtown area, offering easy access to amenities and attractions. However, it lacks services, and there are maintenance issues, including a broken curtain and a damaged sofa bed.

Great property however be aware not a hotel, be sure you have check in instructions prior to arrival as the office is closed and it is NOT a hotel. Had to book another place until we were able to access room. Hard to get ahold of anyone at building and had nothing but challenges between “hotel” and Expedia. Great central location clean property otherwise.

since this is located in downtown, there's too many homeless people lingering in the area. it is also hard to locate this building. Calling and tried to get connected with live representative to speak too is impossible

Staff was very helpful the only issue is down town buisnesses shut down after 5pm and tbere are alot of homlessness

There is a high resort fee and its a basic hotel with no street parking, $53/day parking garage and youre forced to transfer elevators from the parking lot to hotel rooms. Hotel floors are old and outdated. Front desk/house cleaning only available 9a-5p, by phone after hrs and sat/sun. No room service. Not much assistance available. The rooms are basic. Was nice to have a tub. Other than 711 and small food chains, the surrounding area are all corporate bldgs and closing retail stores. A little sad. Overall having not soent much time at the hotel, it served its purpose, but for the rate charged, its excessive for the lack of services and amenities available. We werent even informed of any details during check in. Just key and room number and password to open the door. Make sure when checked in you ask all the necessary questions because it is not volunteered.