Wingate by Wyndham Grove City

Rooms were small. cheap towels and bedding. tiles in elevator cracked. construction going on so plastic in lobby looked like a crime scene. Pool not open. Was not aware pet friendly many dogs. No water pressure in shower. breakfast bar was below standards.

I loved the cucumber scent in the bathroom. Everything was clean. I would come back. The only thing that was disappointing was the pool had no water. Their website never said that. Next time i would just call.

Great location and hotel. I only wish they had lights on at all times in the parking lot.

Location is convenient for those interested in area attraction--outlet mall and right off highway--but property is in middle of a renovation. Probably will be lovely when that's done! Meanwhile, plastic sheeting and boxes in lobby. Wear-and-tear in property show need for renovation so, again, will probably be great when this is done

Nothing real special. As usual a property being remodeled, redone. Pol out of commission due to revamping. Fitness center very good except no wipes. Hopefully breakfast is decent tomorrow.

Was close to everything we we looking for. Room very clean. Two problem area's, low water pressure for a shower, and the elevator needs updated.

The beds are very comfortable and the linens are great. The bathrooms need updating and maintenance and the continental breakfast is very average. The staff were friendly and professional. We were disappointed the pool was empty and had been undergoing maintenance for some time. We likely would have booked elsewhere if we were made aware there wasn’t a pool available.

Facilities are getting tired, but they are in the process of updating.

We are a family of 4 with 2 small children that booked this hotel on hotels.com because it mentioned on the app in 3 separate locations (under ammenties/things to do etc) that there was a swimming pool. When we arrived, there was a sign at the front desk saying swimming pool is closed (see pic). I asked the front desk if we could be refunded for the night and go somewhere else because we expected to be swimming here. She was rude and said no because it's in the fine print. She also tried to tell me that there was a pool on site and that covered the app information saying there was a pool (lol a pool with no water in it isn't a pool). See pics of the pool. It looks like it's been closed for a year and won't open anytime soon. Hotels.com customer service helped me out and is ALWAYS helpful in these circumstances. That's why I continue to book with them and no one else. However, this particular properties customer service is HORRENDOUS. They should be ashamed of their customer service. So many other hotels in the area to stay at. Don't stay here

It is a nice hotel for the price. The elevator needs updating with a new floor.

The property and rooms are very clean and the staff is super friendly!! We will stay there next time we are in town, thank you!

Overall, the facility & room was clean to the eyes, however, the tiles floor entry in our room was dirty. We found that out when some water from the sink got on it and I went to wipe it up, the paper wiped up black-- so that area is not mopped regularly or well. BIGGEST complaint was the NOISE. We, unfortunately, had the first room off the lobby and on Friday night, apparently a large group from a wedding (20+ people) were given permission to hang out in the small sitting area. Well a group that size creates a LOT of noise with their talking, laughing, etc.-- no thought given to the fact there are people in rooms trying to sleep. I called the Front Desk to ask the clerk to enforce quiet hours (this was at 1AM) & after nothing changed in volume, I went out there to speak to the clerk who informed me she couldn't really do anything because they were given permission to hang out. So my family & I were kept awake until 2AM until the group finally disbursed!! This type of gathering needs a separate conference room or such, and this hotel was not designed for it. By giving this group permission to gather there, they were in essence given priority to be disruptive to the rest of the hotel guests. Fortunately, I asked them to change our room for our second night there-- far away from the lobby area-- and they did.

Great breakfast. Clean rooms with comfortable beds. Easy walk to shopping and restaurants.

Room was very clean. And the hotel was nice and quiet.

Very clean

This hotel was absolutely pristine! Super clean and updated. Beds were very comfortable and clean! Bathroom was super nice and clean as well.

There was hair in the tub and the toilet was dirty

I have stayed here a few times but I've never had a room that wasn't fully cleaned. It was evident the toilet seat was not cleaned, which leads me to believe nothing in the bathroom was cleaned. The hair in the shower is next, and the hand towel wasn't fresh. Extremely disappointing. I had the room by the elevator and I may as well have been in it it was so loud. Thankfully the property wasn't busy.

Nice clean place to stay

My wife was at local hospital 90 minutes from my home. So I decided to get a room. I requested an early check in but upon arrival I was told that there would be a $50 up charge. Which was interesting because there was barely anybody in the hotel. 3pm check in and 11am check out, yet they texted me 8am wanting to know when I was checking out. Room was nice until I discovered the fecal splash that was on both sides of the bottom of toilet and there was a brown stain on the bedsheet.

Didn't like that the sink was outside of the bathroom.

Great pillows. Many hotels have useless ones

Very clean. Good breakfast options, but I’ll never stay here again. There is about an inch gap between the door and the floor of all the rooms, so you can hear everything in your room, including a 2 AM sexcapade from down the hall.

Overall, an ok hotel with one issue. The noise! If your neighbor closes their door, it’ll almost definitely wake you up. Or talking in the next room is very loud. Or the construction noise from the lobby. There’s not much noise insulation

We got there at 2:35 PM; there were no cars in the parking lot. But they would not let us check in until 3 unless we paid a penalty of $50. So we waited and came back 25 minutes later. The person that greeted us then was so much friendlier and kind… We also had NO INTERNET as advertised. Trying to work remotely was an extreme challenge. We selected this hotel because it offered WiFi, but it was not working. Very disappointing. We have stayed here before and would like to stay here again, but this was not a good experience…

This stay was great! The room was big and comfy the only ofd bag is that the sink is outside the bathroom but other than that it was a pleasant stay. The breakfast was great very diverse.

Air Conditioning was stuck on cold had to unplug the wall unit and sleep with a jacket on. There was no internet just wifi that did not connect to the WEB

Friendly desk staff. Comfortable rooms and bed. Hallway is a little loud but all in all great value.

The hotel is very basic. It’s clean & the staff is great. Next to busy roads & small airport. No nice views or greenery. Reasonable price. Did not refund my money when I asked for one less night in advance from my 5 night stay through Expedia.

Room was very clean and bed was very comfortable!

Staff were friendly and helpful, and the breakfast buffet was great. Easy access from route 79.

Lashaunda at check-in was a pleasure to deal with, after we just completed a very long drive. The room was excellent with a very comfortable bed and pillows. Fat Eddy's next door has excellent food. This is our go to stop on our way back north. 4th year in a row.

Had a nice quick stay for business. The GM was amazing!

Check in was bad. Manager sat in office in a personal phone call. Staff was new & had to keep asking her questions. She never came out to help us. Not impressed otherwise everything was very good. Pillows & bed were comfy, bathroom was missing soap dispenser we made due. This was our 3rd time at this hotel. We will be back

Overall, the facility & room was clean to the eyes, however, the tiles floor entry in our room was dirty. We found that out when some water from the sink got on it and I went to wipe it up, the paper wiped up black-- so that area is not mopped regularly or well. BIGGEST complaint was the NOISE. We, unfortunately, had the first room off the lobby and on Friday night, apparently a large group from a wedding (20+ people) were given permission to hang out in the small sitting area. Well a group that size creates a LOT of noise with their talking, laughing, etc.-- no thought given to the fact there are people in rooms trying to sleep. I called the Front Desk to ask the clerk to enforce quiet hours (this was at 1AM) & after nothing changed in volume, I went out there to speak to the clerk who informed me she couldn't really do anything because they were given permission to hang out. So my family & I were kept awake until 2AM until the group finally disbursed!! This type of gathering needs a separate conference room or such, and this hotel was not designed for it. By giving this group permission to gather there, they were in essence given priority to be disruptive to the rest of the hotel guests. Fortunately, I asked them to change our room for our second night there-- far away from the lobby area-- and they did.

Just a one night stopover. Great location. Clean. Nice staff. No issues.

We stay here once a month to visit family in the area. We are always welcomed and feel very comfortable. The staff is very friendly and always offering to help. We have stayed at several different hotels in the area and now stay here monthly because we are very satisfied.

Friendly desk staff. Comfortable rooms and bed. Hallway is a little loud but all in all great value.

We are a family of 4 with 2 small children that booked this hotel on hotels.com because it mentioned on the app in 3 separate locations (under ammenties/things to do etc) that there was a swimming pool. When we arrived, there was a sign at the front desk saying swimming pool is closed (see pic). I asked the front desk if we could be refunded for the night and go somewhere else because we expected to be swimming here. She was rude and said no because it's in the fine print. She also tried to tell me that there was a pool on site and that covered the app information saying there was a pool (lol a pool with no water in it isn't a pool). See pics of the pool. It looks like it's been closed for a year and won't open anytime soon. Hotels.com customer service helped me out and is ALWAYS helpful in these circumstances. That's why I continue to book with them and no one else. However, this particular properties customer service is HORRENDOUS. They should be ashamed of their customer service. So many other hotels in the area to stay at. Don't stay here

Shaunda was an exceptional guest services specialist. She is polite, professional and cares about her customers. The hotel was a nice place to stay and the free breakfast was nice and all around good place to stay.

Great location

A nice hotel convenient to the interstate and outlet mall. Good variety of restaurants close at hand. Staff was welcoming and helpful.

I was traveling alone and felt totally safe at this hotel. Right opposite the outlet mall which was great and I drive a Tesla and the chargers are right next to the hotel at Sheets. Absolutely great breakfast spread, I was very impressed.

Great for a quick stop on a road trip. Everyone was very friendly. It was under renovation but that didn’t effect our stay. It was very clean and the breakfast was great! It also was in a great location with walking distance to a couple resteraunts and the outlets.

Very comfortable, clean, convenient to shopping and dining.

Clean hotel, close to restaurants, shopping and the highway

We loved the location, many dining options close enough to walk. Staff was friendly. Hotel was quiet

Great breakfast. Clean rooms with comfortable beds. Easy walk to shopping and restaurants.

Great location to the outlets.

Conveniently located across the Grove City Premium Outlet and walking distance to restaurants. Nothing much else around but perfect for those there to do some shopping.

Very comfortable bed and bedding. Nice choices on the tv channels. Excellent breakfast and lovely staff.

Comfortable beds. Good coffee and good breakfast.

Hotel was clean despite being under some renovation. Staff was friendly. Breakfast had great hot options.

The bed was terrible. We both tossed and turned all night. Morning we went down for breakfast and the eggs were empty and the potatos were empty as well. They said it would be 15 min for eggs but potatoes were still frozen. So we left and had to pay for breakfast. Sucked as we did not count on spending $40 when breakfast should be free.

This stay was great! The room was big and comfy the only ofd bag is that the sink is outside the bathroom but other than that it was a pleasant stay. The breakfast was great very diverse.

The hotel is clean and the room. Only thing would have to say negative is the breakfast. The breakfast stats at 7-10. We went at 730 and already out of hash browns and other hot item. We asked the lady who brings out the food and she said none left. Also the lady doesn’t put gloves on when putting hand in the bag of bagels and no hair net. That turn us off from the breakfast. There is a McDonald’s across the street.

Wonderful breakfast

Great breakfast. Clean rooms with comfortable beds. Easy walk to shopping and restaurants.

Water pressure was terrible for shower. Thin walls and could hear everything in next room and hallway. Bed was super uncomfortable. Breakfast was extremely limited and understocked.

The beds are very comfortable and the linens are great. The bathrooms need updating and maintenance and the continental breakfast is very average. The staff were friendly and professional. We were disappointed the pool was empty and had been undergoing maintenance for some time. We likely would have booked elsewhere if we were made aware there wasn’t a pool available.