Name: SureStay Plus Hotel by Best Western McGuire AFB Jackson
Address: 21 Wrightstown-Cookstown Road, Cookstown, New Jersey, United States of America, Cookstown, New Jersey, US
Price range: $65–$128 per night
Rating: 7.45

What guests think

At SureStay Plus Hotel by Best Western McGuire AFB Jackson, many guests praise the friendly front desk and convenient location for Six Flags and the nearby base, but reviews repeatedly cite cleanliness problems, dated bathrooms, and noticeable wear throughout.

Several guests also describe inconsistent service, from smooth check-ins to frustrating interactions and slow follow-up during alarms, maintenance issues, or room moves. Facilities feel hit-or-miss, with an outdoor pool and family touches, but recurring closures, broken gym or ice machines, and occasional power or water outages. Breakfast is generally basic—waffles, eggs, and continental items—with quality and variety varying by day. Expect a budget stay most suitable for short visits to the park or base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities include an outdoor pool and simple family extras like a giant chessboard; parking is ample. However, guests frequently report maintenance issues such as pool closures/leaks, broken gym or ice machines, occasional power/water outages, and disruptive fire alarms.

Related guest reviews

10

JANELLE

Aug 7, 2025

·

Stayed 3 nights

It was a pretty decent stay. Inly issue was the pool closed at 9 which was totally fine, but they dont offer any other real outdoor seating to just enjoy some night air, excapt an uncomfortable bench out front. Pool leaked but they did a good job refilling it. There was your average stains on the hall carpets. My desk chair i had to put in thw hall because it had mysterious white stains all over it. Regardless of what was done there thwy cleaned everything else. Blacklight even showed it being pretty clean. (Yes im that neurotic). Breakfast was pretty good. They did a good job keeping it stocked. Waffles were huge. Wouldve liked a better fruit selection but was nice to sit and eat with the family. Staff was super friendly. Made sure our stay was good and made sure to let us use an extra blanket for my always cold child. Over all, id stay here again. If ur looking for a friendly hotel thats resonable for price and accompdations. Id pick this again. Only thing id want like i said, was an outdoor seating area that wasnt locked at 9.

4

Michael

Sep 1, 2024

·

Stayed 1 night

When we arrived for our stay, the power was out. This is not the fault of the hotel. The front desk staff adequately handled the situation. We were suggested by the staff that while the power is out, to spend time at the pool. 10 minutes after we arrived at the pool, kids were in the water, the manager of the hotel came out and asked everyone to move because his landscaper was coming to cut. the manager of the hotel asked 1-15 or so people to move out of the pool area for 20-30 minutes for grass cutting, When he had just instructed us to go to there, because of power outage. I brought this calmly to the attention of the manager, and his Response was “ It will only be 20 to 30 minutes please? Otherwise he will have to come back.” I said “ I recognize that this is an inconvenience for you, and that you may have to reschedule. However, you have customers here with nowhere else to go dripping wet. We cannot shower because your power is out, You told us yourself that the water pump isn’t working. So please don’t displace families unnecessarily. Do you think that’s good customer service?” He offered for us to come back and use the pool another time when not guests. useless meaningless offer. Additionally, our room did not have a shower curtain, there was an huge orange stain around the tub. The woman at the front was great. The manager’s lack of common sense and Customer service is why I won’t go back here.

8

Kevin

Jul 17, 2023

·

Stayed 6 nights

will the phone is not working the safe is not working but the women at desk gave me a new microwave when it did not work the pool is ok

10

Jenna

Jul 8, 2024

·

Stayed 3 nights

Ample parking. Friendly staff. Clean rooms. The pool was clean and the pool area was perfect for lounging.

8

Wendy Leigh

Jul 8, 2024

·

Stayed 3 nights

Towels were very limited and often unavailable. Bring your own for the pool. Breakfast was good with many options. Pool area was nice.

6

David

Oct 29, 2023

·

Stayed 1 night

I liked the fact that they are pet friendly. Close to the Base. Disappointed that the ice machine was out of order and judging by the sign, it has been not working for awhile. This is the first hotel that did not have a phone in the room, which is inconvenient for us older folks without a cell phone.

8

Stephanie

Aug 27, 2024

·

Stayed 1 night

This is a basic hotel with some cute amenities (pool noodles, giant outdoor chessboard). We could hear the people in the room next to us and their alarm even woke us in the morning. Our room originally stank of cigarettes but they immediately moved us and apologized when we complained. It was a great choice on our way to 6 flags and was family friendly.

8

Devika

May 30, 2024

·

Stayed 1 night

Ample parking. Clean rooms. Domino's Pizza was right next door and 7-11 was a few doors down. The rooms were clean. Pool was closed when we went so that was a bummer. Overall, would stay again.

6

Lei

Dec 30, 2023

·

Stayed 1 night

Overall it's good. Unfortunately the gym door is broken and can not use it. Hope they fix it soon.

4

Tansy

Aug 11, 2023

·

Stayed 1 night

Fire alarm went off around midnight waking all guests but manager could not be found. Guests had to endure loud alarms for more than 30 minutes until fire dept cleared. Small cockroaches in two rooms. Manager apologized but did not do more to compensate the bad experience.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews mention pests (cockroaches or ants), stained or aged tubs, mildew or smoke odors, and stained linens or carpets. Others report clean rooms and public areas, suggesting housekeeping quality varies by room and stay.

Related guest reviews

6

Denise

Aug 9, 2025

·

Stayed 1 night

Not what I expected. Staff was very polite and professional however the property was not very clean and we had cockroaches in our room

4

javon

Aug 1, 2025

·

Stayed 1 night

Bed sheets and comforter dirty. Bathroom was awful. Water felt and smelled like iron it upset my stomach just taking a shower. Would not recommend. AC worked well.

4

Andrea

Oct 22, 2023

·

Stayed 1 night

While staff were great, my actual room was dull and smelled very moldy! There looks to be mold on the ceiling over the bed as well as in the bathroom shower on the floor. I did not feel comfortable laying on the sheets so I spread clothes to have a barrier between me and the sheets. The in room and hall carpets are stained. This was nothing like expected. This place is nothing the like the booking photos. It definitely needs some work.

4

Sathima

Oct 20, 2024

·

Stayed 2 nights

The bath tub was dirty I think from poor maintenance of the ceiling tiles, which had cracked and made dust in the tub. My room was nonsmoking but it smelled like old smoke and I had to keep the windows open for sitting in the room and sleeping.

4

Shanell

Aug 30, 2025

·

Stayed 1 night

Stayed for one night with my toddler son and mom. I had high hopes because the reviews. The lobby was very nice and clean and you can tell that it was recently updated. On the front desk there was iPads that showed what the rooms looked like. We arrived later in the night and got checked in. After entering the first room my mom noticed a “bug” on the wall. With in the first 2 minutes of being there we saw a total of 4 “bugs”crawling on the wall and bathroom door. The receptionist was very kind and got us a new room that seemed cleaner. There was dry cereal left between the bed and nightstand. The bath tubs in both rooms were very much old to sight and appeared dirty. This hotel has potential just poorly remodeled and not very clean.

2

Bobbi

Sep 2, 2025

·

Stayed 2 nights

This experience was terrible.My sister's room had blood all over the sheets.And there were roaches in the bathtub

10

Randall

Oct 1, 2024

·

Stayed 1 night

Very clean Hotel

10

Glenn

Apr 25, 2025

·

Stayed 1 night

Very clean, staff was professional, comfortable.. we had a very nice stay

10

Richard

Apr 21, 2025

·

Stayed 3 nights

The front desk staff here is very helpful and friendly.Also there house keeping staff is also very helpful and friendly 😀. There prices are lower then other places in town. This room was very clean and very comfortable as well.

4

Kelli

Sep 21, 2024

·

Stayed 1 night

I wish i took a picture of the MOLD in the bathroom above the door! It was horrible!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with many noting worn bathrooms, thin walls and noise, and occasionally hard beds; Wi‑Fi feedback is mixed. Some guests still found rooms comfortable enough for short stays.

Related guest reviews

6

Keith

Aug 1, 2025

·

Stayed 3 nights

Room was real noisy. Thought the people in the other rooms were literally in my room when they checked in.

10

Tara

Dec 10, 2024

·

Stayed 1 night

The hotel staff were very nice, and the room I stayed in was clean and in great condition. I was on a short business trip and it was perfect! The internet connection was reliable and fast. It was quiet and I slept well throughout my stay.

8

Susan

Jul 13, 2023

·

Stayed 2 nights

The air conditioner was very strong Which was great. The tub needs to be replaced. The toilet paper holders are ancient. Overall for a stop in to 2 day, it was comfortable

6

Frank

May 10, 2025

·

Stayed 1 night

Room, bedding, shower were all clean and smelled fresh. Hallway smelled like dogs because they allow pets. There were a lot of people being noisy in the hallway and main lobby until 4 or 5 am. Then again around checkout time. Bed was not comfortable. For a $90 stay, this was goodbut not great

6

Anita

Sep 20, 2025

·

Stayed 1 night

Manager was very friendly easy check in and checkout. Hotel outdated and the hotel room did not have blackout curtains.

10

Michael

Feb 12, 2023

·

Stayed 2 nights

Hotel breakfast was great, the bed comfortable , the service good. My only complaint was internet unstable kepr dropping .

6

Emy

Aug 21, 2023

·

Stayed 1 night

You walk in to a beautiful clean lobby. Then you walk down the hall toward the room- the carpeting in the hallway was visibly dirty. When I entered the room my first impression was good. Looked updated and clean but then I entered the bathroom. They invested in updating the sink/vanity but the bathtub and shower head… wow definitely need updating. Water out of shower and sink had a weird metal like smell. Bathroom smelled very musty. Overall I think this facility needs improvement in cleanliness.

8

Eric

Apr 19, 2025

·

Stayed 2 nights

Everything was great. Stayed here for a short trip to Six Flags Great Adventure. My only complaint was the beds. They were hard as a rock and very uncomfortable. Other than that it was very clean and quiet. The hotel is old, but has been recently updated. Front desk staff was nice.

6

Steven

Aug 31, 2023

·

Stayed 1 night

Hotel is getting old and run down. Had a musty odor in the hallways, the bed mattresses are uncomfortable, and the bathrooms need some serious attention. Several water stains on the ceilings and the bathtubs themselves were in bad shape and in need of replacement. The complimentary breakfast was disappointing, but that's just my opinion. The lobby was spotless and inviting, but then conditions got poor once you got past the lobby. On a good note, the staff was extremely pleasant and very accommodating though! Front desk girl was very nice.

4

Melanie

May 25, 2025

·

Stayed 1 night

The bed was super hard. The walls paper thin i could hear everything next door. Roach in the bathroom. Shower durty. This was not a pleasant stay at all when you walk in the hotel looks nice but once in the room its a different story. I would never come here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise polite, welcoming front‑desk staff and smooth check‑ins. However, others report rude or unhelpful interactions, poor communication, and slow responses during issues such as alarms, refunds, or room problems.

Related guest reviews

8

Katie

Apr 30, 2025

·

Stayed 1 night

Excellent customer service! Hair dryer broken and no maintenance on staff that day… they made arrangements for me to go to a nearby, vacant room to use the one there. I found that to be above and beyond!!! They could have just said, “sorry” and left it at that. They understood how a bad hair day could have wrecked my morning! Thank you. 💕

4

Michael

Sep 1, 2024

·

Stayed 1 night

When we arrived for our stay, the power was out. This is not the fault of the hotel. The front desk staff adequately handled the situation. We were suggested by the staff that while the power is out, to spend time at the pool. 10 minutes after we arrived at the pool, kids were in the water, the manager of the hotel came out and asked everyone to move because his landscaper was coming to cut. the manager of the hotel asked 1-15 or so people to move out of the pool area for 20-30 minutes for grass cutting, When he had just instructed us to go to there, because of power outage. I brought this calmly to the attention of the manager, and his Response was “ It will only be 20 to 30 minutes please? Otherwise he will have to come back.” I said “ I recognize that this is an inconvenience for you, and that you may have to reschedule. However, you have customers here with nowhere else to go dripping wet. We cannot shower because your power is out, You told us yourself that the water pump isn’t working. So please don’t displace families unnecessarily. Do you think that’s good customer service?” He offered for us to come back and use the pool another time when not guests. useless meaningless offer. Additionally, our room did not have a shower curtain, there was an huge orange stain around the tub. The woman at the front was great. The manager’s lack of common sense and Customer service is why I won’t go back here.

10

Dharti

Aug 22, 2025

·

Stayed 1 night

Check in was very smooth, staff are very polite and friendly even around midnight time. 👍

2

Dana

Jul 31, 2024

·

Stayed 2 nights

When we arrived the Handicap room wasn’t available, we had no TV and the concierge was rude.

10

Tamara

May 10, 2024

·

Stayed 1 night

From the moment you walk in to its lobby, you know you're going to enjoy your stay here. The front desk staff, particularly Pavi, are incredibly nice and helpful. Service is above and beyond.

10

María

Aug 30, 2025

·

Stayed 9 nights

A great place, staff is very cordial and helpful. Place is always clean and breakfast is very good. This is my 3rd or 4th time I stayed there, and those are the reasons why I always come back. And also because the staffs makes you welcome

2

Dhelmaliz

Jun 24, 2024

·

Stayed 1 night

The customer service here is absolutely terrible. I currently manage a hotel myself in Time Square, NYC so i know how hospitality should go. This hotel staff does not care about anything but selling the rooms. They don’t care about your concerns. They don’t care about your requests or making sure you’re comfortable for your stay. They are extremely rude & will tell you anything to satisfy you for the moment so you don’t keep “complaining”. The front desk agents don’t allow you to speak to a manager so your concern is dealt with. I ended up leaving my face wash & toothpaste in the bathroom because i was in a rush (i know for sure i left it because my partner told me he saw it on the counter of the bathroom right before we left, i just forgot to grab it). I called the hotel immediately after to let them know & the front desk agent named Dev & Rha, told me to contact the next morning to speak to a manger and housekeeping. I called the next morning and the front desk agent Dev was extremely rude to me. I have never in my years of traveling ever came across someone like him and i work in NYC!! (I come across rude people all the time). As a manager at a hotel, that was extremely shocking to experience. He refused to let housekeeping manager know about my issue, so i practically had to beg to speak to the housekeeping manager. I know every hotel has one because i work at one!! When i told him that, he says “you don’t speak spanish, they can’t help you” and that was even more

10

Kristi

Apr 26, 2024

·

Stayed 2 nights

The staff were super friendly and provided excellent service.

2

Milda

Apr 17, 2025

·

Stayed 1 night

I have came here after 5 hours in the rain after kids games to realize the booking I just made was in a week. I booked for the correct date immediately at the hotel being advised by the front desk just to find out they a day later they refuse to refund me for the booking a week later! Be careful when booking at such properties. It is very unfortunate when property holds on to your money despite of genuine mistake and realization just few hours later after booking.

2

Elizabeth

Oct 8, 2025

·

Stayed 2 nights

The hallway ceiling is under construction and on the website didn’t mention it, tub had a ring around it, room desk was wobbly, on the morning of check out there was a roach in the bathroom. Staff: rude male desk clerk arguing with customer and bcz she didn’t stay quiet he says she was disrespectful and black listed us from the hotel and are not allowed to extend our stay and to come back. Also after 9pm the smoke alarm goes off and we were told we had to evacuate until the fire department checked it out and that it was safe to go in. When it was safe to go in we over heard the fire dept tell the front desk that a hit plate in the rooms is a big no and to find out it was a staff member’s room that was using it and caused the smoke alarm to go off. When I questioned the front desk man about the smoke alarm he lies and says that it was a smoke alarm mishap and it won’t be going off again. But he didn’t know I knew about the hot plate being used by staff in room. F. Breakfast: ok, plain!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Six Flags Great Adventure and the nearby base, with a few takeout options like BBQ and Domino’s within walking distance. Some find the area quiet but note limited dining and that it can feel remote.

Related guest reviews

8

Raymond Mark

Aug 19, 2025

·

Stayed 2 nights

This property is very close to Six Flags Great Adventure. It is a great option to sleep after a long day at Great Adventure as an alternative to driving home tired. Additionally, this hotel allows the option to extend your visit to Great Adventure for two or more consecutive days

8

Roger

Jul 10, 2024

·

Stayed 2 nights

Not much around the area, the staff was super friendly and responsive to issues we were having. Rooms were in ok shape but the area around it was pretty sad.

10

Jamie

Jul 22, 2024

·

Stayed 2 nights

The staff was very nice. There is a bbq restraunt just a walk through the parking lot and 7/11 in walking distance. The hotel was clean. It was also just a short drive to six flags.

10

William

Nov 4, 2024

·

Stayed 1 night

Hotel is close to work, so it makes things really convenient.

8

Ed

Jun 10, 2024

·

Stayed 5 nights

Location close MWAFB

6

SANDEEP

Jan 16, 2024

·

Stayed 1 night

Location was very remote and not convenient at all

10

Natasha

Aug 12, 2024

·

Stayed 1 night

This property is close to 7/11 and Dominos pizza.The stay was pleasant.The staff was friendly and polite.

10

Leesa

Jul 22, 2024

·

Stayed 1 night

It was a little hard to find at first. It had a lot of parking out front for guests. I enjoyed the fact that the doors locked except to key card at 9pm. This added to the safe feeling. I will stay here again next time I go to Six Flags Great Adventure.

10

Charles

Oct 25, 2023

·

Great place with good food around the corner! Easy drive to Six Flags as the reason we booked here, would stay here again.

8

Taylor

Aug 11, 2024

·

Stayed 2 nights

We stayed here for a quick trip to Six Flags. The location was perfect and the hotel was average. I would stay here again but the breakfast was limited and the building is very dated.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is basic, with waffles a common highlight alongside simple continental items; several guests consider it acceptable, while others find it limited or poor, with occasional issues like stale or moldy items.

Related guest reviews

8

john

Oct 13, 2023

·

Stayed 2 nights

The hotel was a convenient location near six flags. (About 20 mins). However, the room looked clean but smelled musty upon arrival. Bathroom needed a serious update and the shower definitely could’ve used a better cleaning job. For the price I guess breakfast was just something to put in our stomachs before checkout. Muffins, yogurt ,apples, cereal and coffee and tea. Staff was very courteous and friendly. I would recommend this hotel for 1-2 night stay

4

Nicole

Oct 12, 2025

·

Stayed 1 night

Breakfast was not good. My kids said the waffles tasted like rubber

8

Michelle

Mar 13, 2025

·

Stayed 3 nights

Nice place to stay. Hotel was very clean, staff is very friendly, breakfast was good except they can vary a little bit the menu. Fruits, muffins and cereals looks old. A suggestion would be to use wrapped sweets. Bagels can be a good option as well. I request to extend my days and morning staff didn't provide any options. Otherwise, is a good choice for a stay.

8

Jacqueline

Nov 14, 2025

·

Stayed 1 night

The breakfast was too basic. Did not eat

6

NARESH

Mar 10, 2024

·

Stayed 1 night

Safe place for a night. Everything was good except two things - Breakfast was not at all good and the bath tub was very old and smells of rust.

8

Jully

Jul 13, 2024

·

Stayed 2 nights

The waffles on the breakfast are the best.

6

Jennifer

Aug 1, 2025

·

Stayed 4 nights

Liked parking and access doors, only 2 floors, felt safe. Disliked water was terrible, not as clean as shown, piles of dirt in all corners, breakfast -fruit was moldy, most covers were broken.

10

María

Aug 30, 2025

·

Stayed 9 nights

A great place, staff is very cordial and helpful. Place is always clean and breakfast is very good. This is my 3rd or 4th time I stayed there, and those are the reasons why I always come back. And also because the staffs makes you welcome

8

Jagannatha

Jun 30, 2025

·

Stayed 1 night

Breakfast was good

8

Craig

Apr 18, 2024

·

Stayed 1 night

Decent value, breakfast options were very limited but still nice to have. Convenient for Six Flags nearby. Bathroom could have been cleaner.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$66
February	$67
March	$68
April	$72
May	$84
June	$114
July	$104
August	$90
September	$75
October	$78
November	$72
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $90	3 $89
4 $68	5 $68	6 $68	7 $68	8 $68	9 $128	10 $125
11 $65	12 $67	13 $67	14 $69	15 $68	16 $122	17 $122
18 $67	19 $68	20 $68	21 $68	22 $68	23 $99	24 $98
25 $69	26 $69	27 $68	28 $69	29 $69	30 $96	31 $97

SureStay Plus Hotel by Best Western McGuire AFB Jackson

Prices for SureStay Plus Hotel by Best Western McGuire AFB Jackson

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Guest reviews of SureStay Plus Hotel by Best Western McGuire AFB Jackson

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Plus Hotel by Best Western McGuire AFB Jackson

Considering this hotel for your Cookstown trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $88
20 $65	21 $65	22 $65	23 $65	24 $65	25 $93	26 $84
27 $65	28 $70	29 $65	30 $68