Eterna Tulum

From

$37

/ night

Select dates to see prices and availability

From

$37

/ night

About this property

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. The beach shuttle (sur...

Multilingual Staff
Safe-Deposit Box
Garden
Scooter/Moped Rentals on site
Ecotours on Site
Luggage Storage

Show all

Location

Calle Cobá Manzana 44 Lote 001 La Veleta, 001, La Veleta, Tulum, Tulum, Quintana Roo, Mexico

Hospital de Tulum (0.7 miles)

Holistika Art Walk (0.8 miles)

Dos Aguas Park (0.9 miles)

Cenote Cristal (1.8 miles)

Hunab Lifestyle Center (2.1 miles)

Cenote Escondido (2.1 miles)

More location info

Room options

Deluxe

Room details

1 Queen Bed

Sleeps 2

413 ft²

Air Conditioning

Heated Floor

Wi-Fi (Free)

Junior Suite Pool

Room details

1 King Bed

Sleeps 2

599 ft²

Separate Dining Area

Deck or Patio

Air Conditioning

Heated Floor

Wi-Fi (Free)

Plunge Pool

Suite Plus Pool

Room details

1 King Bed

Sleeps 2

725 ft²

Balcony or Patio

Separate Dining Area

Air Conditioning

Heated Floor

Wi-Fi (Free)

Plunge Pool

Suite

Room details

1 King Bed

Sleeps 2

725 ft²

Separate Dining Area

Deck or Patio

Air Conditioning

Heated Floor

Wi-Fi (Free)

Deluxe Pool

Room details

1 Queen Bed

Sleeps 2

413 ft²

Air Conditioning

Heated Floor

Wi-Fi (Free)

Plunge Pool

Deluxe Plus

Room details

2 Queen Beds

Sleeps 4

413 ft²

Balcony

Air Conditioning

Heated Floor

Wi-Fi (Free)

Guest reviews of Eterna Tulum

8.1

Very good

Based on 139 verified reviews

Facilities

7.8

Cleanliness

8.4

Service

8.4

No written reviews

Guests have not written any reviews for this property yet.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Eterna Tulum

Is parking available at the property?

Yes, parking is available on-site and is free of charge.

Does the hotel allow pets?

Pets are not allowed at the property.

What are the check-in and check-out times?

Check-in is from 14:00 to 15:00, and check-out is until 12:00. Early check-in is available for a fee of MXN 400, subject to availability. Late check-out is also available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge of MXN 3000 per vehicle (one-way, maximum occupancy 5).

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in Tulum (La Veleta), within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. It is approximately 3.8 miles (6.2 km) from Tulum Beach and 4.8 miles (7.8 km) from Playa Paraiso.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Pool access is available from 7:00 AM to 11:00 PM.

What are the hotel's policies regarding children?

Children 18 years old and younger are not permitted at this property.

Have a question?

Instant AI responses are based on hotel information

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: MXN 2000 per accommodation, per stay
A damage deposit of MXN 2000 will be collected before check-in.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Clothing is optional at this property.
Pool access available from 7:00 AM to 11:00 PM.
Children 18 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Business details

Property registration number 71774021

Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5)
Early check-in fee: MXN 400 (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.