Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately USD 3 to 10 per person. Specific serving hours are not mentioned.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. Specific details on room and bathroom accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Portage (Crossroad Park), within a 10-minute drive of Western Michigan University and Portage Creek Bicentennial Park. It is 1.2 miles from Southland Shopping Center and 1.4 miles from Huskie Stadium.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is accessible from 6:00 AM to 11:00 PM. An outdoor heated pool is also available.

Are children allowed to stay at the hotel?

Yes, children are allowed at the property. Specific age policies regarding free stays for children are not mentioned.

What is the policy regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 10 per day. Advance request or confirmation may be required for availability.

Courtyard by Marriott Kalamazoo Portage Hotel

Average nightly price at Courtyard by Marriott Kalamazoo Portage by month, last 12 months (USD)
Month	Average price
January	$114
February	$127
March	$143
April	$139
May	$140
June	$162
July	$145
August	$169
September	$168
October	$149
November	$135
December	$116

What guests think

Reviews of Courtyard by Marriott Kalamazoo Portage highlight very friendly, professional staff and generally clean, comfortable rooms, alongside convenient highway and restaurant access, but also recurring frustrations with the pool and hot tub, limited bistro hours, and no complimentary breakfast.

Several reviews note maintenance issues in some rooms, including aging fixtures, tricky TVs or HVAC, small fridges without microwaves, and highway or hallway noise. Housekeeping can be inconsistent, with early knocks despite do not disturb signs, missed servicing during stays, and occasional bathroom cleanliness problems. Overall, this is a convenient base if you are flexible about amenities and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site bistro and bar are convenient but hours and menu can be limited; the gym is under equipped. The pool and hot tub are frequently closed, cool, or dirty, with one elevator outage and a small parking fee noted.

Related guest reviews

6

shiva

May 14, 2023

·

Stayed 2 nights

The work out room was inadequate. The only 2 treadmills did not work adequately, many of the dumbbells were missing and it was not as clean as one would expect. Staff were friendly and nice

8

Brandon

Mar 10, 2024

·

Stayed 1 night

The room was neat and clean but the hot tub was colder than the pool which was the only down side of staying there

8

Kari

Mar 25, 2024

·

Stayed 1 night

The staff were friendly and helpful, and my room was clean. I was disappointed in the hot tub/pool, it looked dark and dirty, so we dod not use them.

4

Jessica

Jun 28, 2025

·

Stayed 1 night

Upon arriving the lobby area was clean and staff was friendly. Heading to our room-The hallways were not clean.there was build up on the coffee maker and the tub in the bathroom wasn’t clean. The pool was not clear (could not see bottom) and there was candy at the bottom and the water was salty and weird. Granted it’s a hotel but there were loud teenagers going up and down the hallways and upstairs. I wouldn’t book again.

10

Peter

Jan 28, 2023

·

Stayed 1 night

Enjoyed this property. Must work on recycling. Also most hotels have EV charging and this one does not.

2

Perla

Nov 26, 2023

·

Stayed 1 night

Pool and hot tub are closed

4

Chris

Mar 29, 2025

·

Stayed 1 night

First after check in find out the Elevators are down, then booked this hotel because of the pool, and the pool was closed due to it being dirty. This was a huge let down for the 2 girls that I had with me they wanted to go swimming. Not what I was looking for at all.

10

Alexandra

Sep 23, 2023

·

Stayed 1 night

Everything was great. The only thing I did not like was the 3 Dollars I had to pay for parking. I would stay here again.

6

Raymond

May 8, 2023

·

Stayed 1 night

Very disappointed in the breakfast. Nothing to offer at no cost except for coffee. One piece of toast was $2,65. Not good. Front desk wait staff was very friendly and helpful. Bar was only open until 9:00 pm.

10

Gail

Apr 21, 2025

·

Stayed 4 nights

Great stay. Bistro had good food. Wished the menu would have stayed the same for the weekend and had posted on website about it.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported bathroom grime, drainage issues, wet floors, or pests. Pool water was sometimes murky.

Related guest reviews

8

Joanna

Apr 21, 2024

·

Stayed 1 night

The bathroom sink area was noticeably unclean. Water spots on faucet, mirror, and there were hair clippings on the counter It would’ve been nice if there was a microwave in the room. The fridge in the room was a nice addition. Bed was very comfy and the level of quietness was high, allowed for an uninterrupted sleep.

10

Angala-Dustin

Nov 11, 2025

·

Stayed 1 night

Nice clean hotel

4

Paul

Jul 20, 2024

·

Stayed 1 night

This property needs updating. The room that I stayed in had worn out mattresses, unsupportive pillows, greasy carpets, moldy sinks, bathtub had spray paint in the bottom of the tub as well as moldy calking, and cracked tiles in the bathroom floor.

4

Jessica

Jun 28, 2025

·

Stayed 1 night

Upon arriving the lobby area was clean and staff was friendly. Heading to our room-The hallways were not clean.there was build up on the coffee maker and the tub in the bathroom wasn’t clean. The pool was not clear (could not see bottom) and there was candy at the bottom and the water was salty and weird. Granted it’s a hotel but there were loud teenagers going up and down the hallways and upstairs. I wouldn’t book again.

6

Debbie

Sep 8, 2024

·

Stayed 3 nights

The room was very old, nightstand drawer would not stay shut, bottom drawer on the dresser unable to open because it was crooked. The hotel did not offer complimentary breakfast, the other 2 hotels next door both had this. This hotel only had coffee out on the weekend and for a limited time, all basics not even flavored cream. The topper was when my husband found a couple dead bugs in our bed, needless to say, we then had to take everything apart. I will not be staying at the hotel again.

10

Natalia

Nov 3, 2025

·

Stayed 1 night

The staff was amazing and the room was nice and clean

8

Karolyn

Apr 15, 2025

·

Stayed 1 night

My biggest complaint is the shower. The bathroom walls were dirty, which personally grosses me out, but the shower didnt drain and I hate it when the tub fills as I shower. If were were there for another night I would have needed to change rooms. We had to wait between showers, which put us behind schedule for the day.

6

Chad

May 13, 2024

·

Stayed 1 night

Floor was wet in the room. Also no door seals on the shower so the bathroom floor gets wet. Theres no coffee station in the lobby. No included breakfast for $200 a night rates. Poor layout of the room. No bags in the garbage cans. Room did the job and overall was clean. But wont stay there again.

4

Rachel

Sep 2, 2025

·

Stayed 2 nights

The room was not very clean, the shower door did not close all the way,tje sheets did not stay on the bed, no free breakfast, some staff wear rude.our door was broken like someone broken in before ther is a whole in the flooring in the hallway. The pool was dirty on the bottom the jacuzzi was down fror cleaning during business hours.

10

Sue Ellen

Oct 7, 2025

·

Stayed 3 nights

The staff was very friendly and helpful with any questions. We had no problems. The property and our rooms were clean. Because I have celiac and have to eat gluten free we always need to travel with food for my diet. If you require refrigerated foods I would recommend bringing a cooler if you are staying more than overnight. The refrigerator is very small.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, but some feel dated with worn beds, awkward layouts, low lighting, and small fridges without microwaves. Reports include TV or HVAC problems and noise from the expressway or other guests.

Related guest reviews

6

Jonathan

May 26, 2024

·

Stayed 2 nights

It was a nice facility with good employees. The room setup that we had wasnt the greatest. It was a pretty small room and the bed was in a position where you couldn't comfortably watch the television. Thepull out sofa matress was extremely old and stained horribly. My son refused to sleep on it. The refrigerator in the room didnt workand there wasnt a microwave. Other than that it was a pretty nice clean facility.

4

Devin

Feb 9, 2025

·

Stayed 1 night

We booked this hotel just for 1night and wanted to spend some time in a hot tub however it was closed. Tv was not working in the room also

8

Renee

Sep 15, 2025

·

Stayed 1 night

Loved the location of the hotel, close to the highway and shopping. Didn't love that the tub had no plug so we couldn't take a bath. Also the A/C would not shut off and temp could not be raised so we were pretty cold all night.

10

Lorissa

Sep 5, 2025

·

Stayed 1 night

Wish there were USB charging ports in the room.

6

Matt

Feb 10, 2025

·

Stayed 1 night

Staff was very nice and helpful the room was nice and clean my only issues were the card system to get in the room wasnt working properly and there was a banging on what sounded like it was coming from the ceiling off and on all night not sure if it was other guests or because we were right next to the laundry

8

Stephen

Jun 28, 2023

·

Stayed 5 nights

The room was clean and the bed was comfortable. The tv was difficult to operate and the couch, while attractive, was very uncomfortable.

6

Denise

Sep 3, 2023

·

Stayed 2 nights

The bed was horrible It sank in the middle so while sleeping you would sink down in the middle The tv was in a horrible location compared to the bed There was no supervision in the pool area We had to leave the area 3 times because there were kids and adults just screaming so loud that it ran us off

10

James

Jan 8, 2026

·

Stayed 1 night

Room was great

8

Diane

Aug 7, 2023

·

Stayed 1 night

The noise from the expressway was loud in our room. Request a book facing the back. Seemed like I could hear conversations and a lot of door slamming through the night. The restaurant was just a spot in the lobby. Not a separate area in the building. Limited menu. Maintenance needs to work on the room we stayed in.

10

Chris

Dec 19, 2023

·

Stayed 2 nights

Very low lighting in room

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and accommodating, with standout front desk help. Some guests reported early or intrusive housekeeping and inflexible handling of cancellations.

Related guest reviews

10

Sheryl

Apr 14, 2025

·

Stayed 1 night

Everyone we encountered from front desk to cleaning staff were friendly and efficient. Very nice and quiet, and the woman at the front desk even asked if we wanted fourth floor as there were kids teams on the other floor.

10

brandee

Dec 26, 2025

·

Stayed 2 nights

The staff was so professional and friendly and kind. I would stay here again and recommend. The only thing is that we kept having to push a button inside the mini refrigerator to stay cold (which was weird) but besides that everything was good. I like the area because everything was close by and around for what ever you needed -like restaurants, stores and etc….. Highly recommend!

8

Jenny

May 18, 2024

·

Stayed 1 night

I typically select this hotel when I need a me-cation and have been staying here several times a year for the last three years. The last time a stayed, about a month ago, I thought it was odd that Housekeeing knocked on my door at 9am when check out is at noon. Not only did they knock on my door, they tried the door handle several times. This time I stayed I made double sure I had the Do Not Disturb sign on the door. Once again, 9:30 in the morning Housekeeping starts knocking on my door and trying the door handle. I loudly said, “I’m still sleeping!” And hour later, the knocking comes again. I get in the shower at 11 and while I’m in the shower, Housekeeping is knocking again. Please train your housekeepers to honor the DND signs. I have worked in hotel management and I know you only have so long to flip the rooms before the 3pm check-in starts, but some people travel to sleep in!!

10

Sarah

May 12, 2024

·

Stayed 1 night

The front desk personnel are very friendly and very helpful. I love staying here!

10

Donald

Dec 14, 2025

·

Stayed 1 night

Cheesecake was offered to us upon arrival. Ryan was calm and relaxed and competent. Such a contrast in detail from the Hampton I stayed in the next night. Much better.

2

Nan

Feb 24, 2025

·

Stayed 1 night

We did not stay here due to our athletic event in Kalamazoo being canceled due to weather. I tried to cancel our reservation and were unable to do so. Even though we tried to cancel our reservation over 24 hours before check-in, the general manager refused to lift the penalty.

10

Alana

Oct 10, 2025

·

Stayed 2 nights

The guy at the front desk was amazing 😍 I can't remember his name but he went above and beyond.

8

Virginia

Aug 23, 2025

·

Stayed 1 night

We came to Kalamazoo for WMU move in weekend to drop our son off. What a great surprise! Clean, accommodating and EXCEPTIONAL customer service from Ryan! He single handedly made our stay exceptional. I am an HR professional and I can tell you, his soft skills are in HIGH demand! Would recommend 100%.

4

Binglai

Mar 2, 2025

·

Stayed 1 night

The property lobby was getting a renovation so not too many options for snacks and foods even though there were 3 free baskets of chips - the bathroom sink drained very very slow. The worst thing was at 9:45 am, the cleaning person banged on our door and proceeded to try and enter our room. Check out was at noon. Super strange and rude

2

Robert

May 25, 2025

·

Stayed 3 nights

We were not allowed to cancel our reservation and get a refund. My wife had a stroke and no one seems to be interested in refunding our money.

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AI-generated summary based on recent guest reviews

Location

Location is convenient to the freeway, restaurants, shopping, the airport, and business areas. Some highway facing rooms report traffic noise.

Related guest reviews

8

Rene

Oct 10, 2024

·

Stayed 1 night

It was close to many restaurants.

10

brandee

Dec 26, 2025

·

Stayed 2 nights

The staff was so professional and friendly and kind. I would stay here again and recommend. The only thing is that we kept having to push a button inside the mini refrigerator to stay cold (which was weird) but besides that everything was good. I like the area because everything was close by and around for what ever you needed -like restaurants, stores and etc….. Highly recommend!

10

Victoria

Apr 25, 2023

·

Stayed 1 night

Very clean and welcoming! Love the downstairs area how open and that there is breakfast and Starbucks very convenient! In a great area minutes away from shopping. A 15 minute drive from River Oaks park where my sons games were! I plan on staying here next years tournament as well.

10

Steve

Nov 21, 2024

·

Stayed 2 nights

Close to business center.

8

Renee

Sep 15, 2025

·

Stayed 1 night

Loved the location of the hotel, close to the highway and shopping. Didn't love that the tub had no plug so we couldn't take a bath. Also the A/C would not shut off and temp could not be raised so we were pretty cold all night.

10

David

Dec 29, 2022

·

Stayed 19,354 nights

Walking distance to Black Rock…. Great restaurant and the staff were very helpful and Friendly at Courtyard

10

Perla

Mar 4, 2024

·

Stayed 1 night

Very convenient location, close to freeway, stores and restaurants, not hard to find. Has a pool and hot tub kids enjoyed it.

8

Diane

Aug 7, 2023

·

Stayed 1 night

The noise from the expressway was loud in our room. Request a book facing the back. Seemed like I could hear conversations and a lot of door slamming through the night. The restaurant was just a spot in the lobby. Not a separate area in the building. Limited menu. Maintenance needs to work on the room we stayed in.

10

Anthony

Apr 27, 2024

·

Stayed 1 night

Staff is friendly and the property is clean. also close to restaurants.

10

Steve

Jul 26, 2024

·

Stayed 1 night

Close to AZO airport and business areas.

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AI-generated summary based on recent guest reviews

Dining

There is no complimentary breakfast. The on site bistro offers decent food but has limited hours and a small menu, and some guests found prices high or service unavailable at times.

Related guest reviews

10

Paul

Nov 14, 2025

·

Stayed 1 night

No free breakfast

8

Dawna

Sep 20, 2023

·

Stayed 1 night

The hotel overall wasn’t bad. You can just tell that the hotel hasn’t been entirely well maintained. Overall my stay was okay, but I would say not worth the price point. The cleaning service during my entire stay never came to tidy up my room and the breakfast was way overpriced. Not worth the additional amount of money. You can find more affordable food options nearby.

6

Lynn

Jan 8, 2025

·

Stayed 1 night

The website said breakfast bar so i thought it came free breakfast. When your from out of town it is a nice perk that i look for when booking a room. For what i was charged it should of been included. Thank you

10

Julie

Mar 31, 2023

·

Stayed 1 night

The hot tub wasnt working. Pool was so kids were happy. The staff had a breakfast buffett set the weekend of the wrestling tournament. This was very convenient! And delicious!

10

Terry

Sep 21, 2023

·

Stayed 1 night

All around nice hotel 👍but no breakfast buffet 😕

8

Paul

Jul 10, 2023

·

Stayed 2 nights

The food was great but inconvenient and a bit expensive for travelers. A buffet like other hotels but upscale would have been just fine.

6

Stephen

Apr 5, 2025

·

Stayed 1 night

No breakfast.

8

Diana

Apr 29, 2025

·

Stayed 2 nights

Was hoping bistro would be available for our stay.

6

Raymond

May 8, 2023

·

Stayed 1 night

Very disappointed in the breakfast. Nothing to offer at no cost except for coffee. One piece of toast was $2,65. Not good. Front desk wait staff was very friendly and helpful. Bar was only open until 9:00 pm.

10

Gail

Apr 21, 2025

·

Stayed 4 nights

Great stay. Bistro had good food. Wished the menu would have stayed the same for the weekend and had posted on website about it.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $163	17 $143
18 $135	19 $158	20 $168	21 $162	22 $116	23 $136	24 $132
25 $119	26 $138	27 $165	28 $135	29 $119	30 $118	31 $123

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $147	3 $217	4	5 $137	6 $118	7 $126
8 $118	9 $119	10 $119	11 $128	12 $117	13 $118	14 $119
15 $118	16 $119	17 $174	18 $141	19 $118	20 $212	21 $210
22 $109	23 $109	24 $114	25 $118	26 $109	27 $109	28 $117
29 $109	30 $116

Courtyard by Marriott Kalamazoo Portage

Prices for Courtyard by Marriott Kalamazoo Portage

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, Multiple Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Guest reviews of Courtyard by Marriott Kalamazoo Portage

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Kalamazoo Portage

Prices for upcoming dates