Is parking available at the property?

Yes, complimentary on-site parking is available for guests.

Are pets allowed at the property?

No pets are allowed, but service animals are permitted and exempt from fees or restrictions.

What are the check-in and check-out times?

Check-in time starts at 4:00 PM and ends at 8:00 PM. Check-out time is at 11:00 AM. Early or late check-in/check-out may be arranged by contacting the property in advance.

Where is the property located in relation to key landmarks?

The property is located in Banner Elk, near the Watauga River, with cultural highlights such as the Banner House Museum and Alta Vista Gallery. It is also close to hiking and biking trails, ziplining, and mountain biking opportunities.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What is the policy for children staying at the property?

Children are welcome, and up to 5 children aged 17 years and younger can stay for free when using existing bedding in the parent's or guardian's room.

What are the policies regarding extra beds and cribs?

No cribs or rollaway/extra beds are available at the property.

Smoketree Lodge in Banner Elk

Average nightly price at Smoketree Lodge by month, last 12 months (USD)
Month	Average price
January	$106
October	$161
December	$103

What guests think

Smoketree Lodge is a vintage mountain lodge that guests describe as very clean and cozy, with friendly, helpful staff, a classic rustic ambiance, and reasonable value, but also clearly dated decor, furnishings, and some evident wear.

The indoor pool, hot tub and sauna, plus lobby/rec games, are appreciated, though a few reviews report unexpected pool closures and parking that can feel tight. Rooms are small and retro, with kitchenettes useful for self-catering, but some note older beds, squeaky floors, intermittent hot water or AC limitations, and occasional noise. The location is quiet and convenient for Sugar Mountain, Boone and Banner Elk. Expect a clean, budget-friendly, old‑school lodge stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, hot tub and sauna, plus lobby/rec games, are frequently praised; a few reviews note unexpected pool/hot tub closures. Parking is generally easy but can feel tight.

Related guest reviews

10

Flory Jane

Nov 5, 2025

·

Stayed 2 nights

Love the hot tub

8

John

Jun 20, 2025

·

Stayed 4 nights

Loved the location. Pool and hot tub was grest. The staff was great and accommodating.

10

Mark

May 22, 2023

·

Stayed 2 nights

Outside of the building needs painting. Of this was done, it would be perfect! Everything else was great ! Especially the pool area !

4

Kelley

Feb 2, 2025

·

Stayed 1 night

To begin with we checked in and they said no indoor pool or hot tub. Okay it happens, then no hot water to shower they didn't say anything about that part. It was an okay room but smaller then it looks in pictures.

10

Patterson

Jan 17, 2024

·

Stayed 3 nights

Employees friendly and helpful. Our unit had a small but complete kitchen. The indoor pool and hot tub a definite plus. I'll go back.

10

Richard

Sep 29, 2025

·

Stayed 4 nights

No pets, stove, fridge, microwave, fully furnished kitchen. Rec room, indoor pool, hot tub, sauna. Laundry and easy check in. We would stay here again if we go to this area again!

4

Daniel

Dec 21, 2024

·

Stayed 2 nights

The pool and hot tubs were closed with no warning and we booked just three days ahead. Shower water stopped running in the middle of a shower. Faucet water ran only cold with a weak stream. Old technology tv. Staff was friendly.

10

Sophia

Jan 25, 2024

·

Stayed 2 nights

Overall I'm glad we picked this hotel. The staff at the hotel were super nice! The floor in our room was a bit squeaky, but we barely heard anything from the floor above us. The pool was a very comfortable temperature and the sauna felt good. They had a heavy snow early on the day we checked in, so we were glad to have a lower level to park in!

10

Tina

Dec 22, 2023

·

Stayed 3 nights

The property was dated, but that added to the charm! Very cozy, mountain feel with clean rooms and very clean indoor pool and hot tub. Also had a lot of things to do in the lodge (pool table, air hockey, foosball, video games). We'll definitely return when we're in the area!

10

Jeffrey

Jan 4, 2024

·

Stayed 3 nights

The room was small and the "kitchenette" was two electric stove top burners with a recirculating hood that was about 10 inches above the burners, but it worked for cooking mac and cheese and pancakes! The room was clean and the indoor pool, jaccuzi, and mega lodge -even with the outdated and some broken arcade machines- was super fun for the family. I would stay here again in a heartbeat to be 5 minutes from Sugar Mountain and Hawks Nest tubing.

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Cleanliness

Reviews consistently report very clean rooms and common areas. A few note cobwebs near secondary entrances, occasional mustiness on lower levels, and age showing despite cleanliness.

Related guest reviews

10

Hongbo

Dec 7, 2025

·

Stayed 4 nights

It was very cozy and clean. Front desk lady is very friendly and helpful.

10

Carol

Jul 19, 2024

·

Stayed 3 nights

Well maintained older property very clean, staff friendly and helpful.

6

Brenda

Jul 29, 2024

·

Stayed 3 nights

The location is good for Boone or Banner Elk. Room was clean but outdated & carpet old. More hooks or rack in the bathroom would be helpful. Also bring your own coffee, none in the room. If your near the main entrance it's noisy. And the hairdryer didn't work properly.

8

Marshall

Nov 7, 2025

·

Stayed 2 nights

Quiet, clean and reasonable.

6

Antoinette

Oct 24, 2025

·

Stayed 2 nights

The staff was friendly and parking was easy. The property is beyond repair. It just needs to be demolished and build new. Carpet, flooring, furniture, fixtures. All of it looks decades old. Clean- yes but very old and run down.

6

Whit

Sep 22, 2025

·

Stayed 2 nights

The location is great and the room was clean. The cobwebs and bugs around the secondary entrances are a little bothersome. Some updates to linens and room decor would go a long way.

10

David

Jul 11, 2024

·

Stayed 3 nights

Older property but very, very clean.

10

Michelle

Feb 9, 2025

·

Stayed 2 nights

Very clean and comfortable! Will definitely book again!

10

Tina

Dec 22, 2023

·

Stayed 3 nights

The property was dated, but that added to the charm! Very cozy, mountain feel with clean rooms and very clean indoor pool and hot tub. Also had a lot of things to do in the lodge (pool table, air hockey, foosball, video games). We'll definitely return when we're in the area!

10

Ellis

Dec 30, 2025

·

Stayed 3 nights

Very clean, great hospitality, well-kept classic ski lodge feel. Will absolutely be staying here again!

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AI-generated summary based on recent guest reviews

Rooms

Units are small/cozy with kitchenettes and retro decor. Comfort is mixed due to older mattresses, squeaky floors, occasional AC or hot water issues, and some noise from upstairs or near entrances.

Related guest reviews

6

Brenda

Jul 29, 2024

·

Stayed 3 nights

The location is good for Boone or Banner Elk. Room was clean but outdated & carpet old. More hooks or rack in the bathroom would be helpful. Also bring your own coffee, none in the room. If your near the main entrance it's noisy. And the hairdryer didn't work properly.

8

Thomas

Jan 2, 2024

·

Stayed 3 nights

The property is dated, but clean and a good place to stay. The appliances in the kitchen are literally from the early 80s, but they still work. The TVs are up to date. The room was clean, the pool was clean, but everything was dated. Overall I would stay here again, but not before looking at other options.

8

Renita

Jul 29, 2024

·

Stayed 2 nights

Eclectic building built in the 70’s. Lots of retro knotty pine paneling, wall of mirrors and real keys. Price was reasonable, no loud guest. Would stay there again

4

Kelley

Feb 2, 2025

·

Stayed 1 night

To begin with we checked in and they said no indoor pool or hot tub. Okay it happens, then no hot water to shower they didn't say anything about that part. It was an okay room but smaller then it looks in pictures.

6

Ashley

Jul 28, 2025

·

Stayed 2 nights

The property was quiet peaceful, parking and check in and out was easy. We stayed here on our Honeymoon 28 years ago and have been back several times since. However, it could use some updates especially the bed and pillows. Our room AC was not on when we got there so we had to turn it on and cool the room down which took a while since it was July. The floors seemed to be uneven and carpet was dated.

6

Richard L

Jul 19, 2024

·

Stayed 3 nights

No air conditioning in the bedroom, very hot, very uncomfortable, the a/c is in the living room and doesn't reach the bedroom.

8

Sylvette

Aug 11, 2025

·

Stayed 3 nights

the room was clean. The mattress was not the best, but OK

10

Allen

Jul 15, 2025

·

Stayed 4 nights

We had an efficiency room (Queen bed & kitchenette). It is very cozy (not a lot of room) but fine for us. The staff was very friendly and helpful.

10

Robert

Aug 14, 2023

·

Stayed 2 nights

Excellent value not luxurious but suited our needs.could hear people walking around above us but otherwise comfortable and clean

10

Jeffrey

Jan 4, 2024

·

Stayed 3 nights

The room was small and the "kitchenette" was two electric stove top burners with a recirculating hood that was about 10 inches above the burners, but it worked for cooking mac and cheese and pancakes! The room was clean and the indoor pool, jaccuzi, and mega lodge -even with the outdated and some broken arcade machines- was super fun for the family. I would stay here again in a heartbeat to be 5 minutes from Sugar Mountain and Hawks Nest tubing.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful. After-hours check-in may involve calling security, and a few guests reported limited on-site staffing or poor communication about facility outages.

Related guest reviews

10

Hongbo

Dec 7, 2025

·

Stayed 4 nights

It was very cozy and clean. Front desk lady is very friendly and helpful.

10

Sandra

Sep 23, 2024

·

Stayed 3 nights

The place was lovely and every member of the staff was processional and helpful. I arrived late and the keys were left inside the box. The security guy came out right away when I called. The only problem was the noise from the upper floor Thank you for such a pleasant stay.

4

Kelley

Feb 2, 2025

·

Stayed 1 night

To begin with we checked in and they said no indoor pool or hot tub. Okay it happens, then no hot water to shower they didn't say anything about that part. It was an okay room but smaller then it looks in pictures.

10

Patterson

Jan 17, 2024

·

Stayed 3 nights

Employees friendly and helpful. Our unit had a small but complete kitchen. The indoor pool and hot tub a definite plus. I'll go back.

10

Gary

Apr 17, 2023

·

Stayed 2 nights

Loved it! Hotel is quaint, very clean. It has a nice pool and hot tub. Laura at the deal was excellent, friendly, and has superior customer service skills. The accommodations are great, like little apartments! I will definitely be coming back!

8

Roy

Oct 22, 2023

·

Stayed 2 nights

The check-in process wasn't good. Site said check-in was after 4. Got to the lodge and after looking around quite a bit found a sign that said checking in after 4, call security at a number.

8

stansfield

Oct 27, 2023

·

Stayed 3 nights

This was a nice place to stay in. I didn't like it that sometimes there was no staff there, which is rather strange. But the rooms had stuff for cooking, a stove.

4

Daniel

Dec 21, 2024

·

Stayed 2 nights

The pool and hot tubs were closed with no warning and we booked just three days ahead. Shower water stopped running in the middle of a shower. Faucet water ran only cold with a weak stream. Old technology tv. Staff was friendly.

10

Sophia

Jan 25, 2024

·

Stayed 2 nights

Overall I'm glad we picked this hotel. The staff at the hotel were super nice! The floor in our room was a bit squeaky, but we barely heard anything from the floor above us. The pool was a very comfortable temperature and the sauna felt good. They had a heavy snow early on the day we checked in, so we were glad to have a lower level to park in!

10

Ellis

Dec 30, 2025

·

Stayed 3 nights

Very clean, great hospitality, well-kept classic ski lodge feel. Will absolutely be staying here again!

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AI-generated summary based on recent guest reviews

Location

Quiet, convenient mountain location for Sugar Mountain, Boone and Banner Elk, with some scenic views. Guests find it peaceful and accessible for area activities.

Related guest reviews

6

Brenda

Jul 29, 2024

·

Stayed 3 nights

The location is good for Boone or Banner Elk. Room was clean but outdated & carpet old. More hooks or rack in the bathroom would be helpful. Also bring your own coffee, none in the room. If your near the main entrance it's noisy. And the hairdryer didn't work properly.

8

Marshall

Nov 7, 2025

·

Stayed 2 nights

Quiet, clean and reasonable.

10

Danny

Jul 22, 2024

·

Stayed 3 nights

Quiet, Clean and accessible.

6

Whit

Sep 22, 2025

·

Stayed 2 nights

The location is great and the room was clean. The cobwebs and bugs around the secondary entrances are a little bothersome. Some updates to linens and room decor would go a long way.

8

Jerry

Jan 6, 2024

·

Stayed 2 nights

The Property was a great find for us in what I was looking for. Quiet, peaceful, out of the way, nice, clean, and friendly nice people!

10

Barbara

Oct 16, 2023

·

Stayed 2 nights

Lovely stay, everyone we ran into was very kind, very quiet, and beautiful views!

10

Mary Lou

Dec 31, 2023

·

Stayed 3 nights

Quaint older building , gives an easy feel and safety because of location. No strange neighborhood nearby.

10

Christopher

Feb 26, 2023

·

Stayed 2 nights

Fantastic location, comfortable lodging, nice people!

10

Theodore

Apr 3, 2025

·

Stayed 2 nights

The property was amazing! Nice lobby with fun games. Friendly, convenient and reasonably priced for the area.

10

Jeffrey

Jan 4, 2024

·

Stayed 3 nights

The room was small and the "kitchenette" was two electric stove top burners with a recirculating hood that was about 10 inches above the burners, but it worked for cooking mac and cheese and pancakes! The room was clean and the indoor pool, jaccuzi, and mega lodge -even with the outdated and some broken arcade machines- was super fun for the family. I would stay here again in a heartbeat to be 5 minutes from Sugar Mountain and Hawks Nest tubing.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining is not discussed; many rely on in-room kitchenettes. Several reviews note no in-room coffee and limited nearby breakfast or delivery options.

Related guest reviews

6

Brenda

Jul 29, 2024

·

Stayed 3 nights

The location is good for Boone or Banner Elk. Room was clean but outdated & carpet old. More hooks or rack in the bathroom would be helpful. Also bring your own coffee, none in the room. If your near the main entrance it's noisy. And the hairdryer didn't work properly.

8

Thomas

Jan 2, 2024

·

Stayed 3 nights

The property is dated, but clean and a good place to stay. The appliances in the kitchen are literally from the early 80s, but they still work. The TVs are up to date. The room was clean, the pool was clean, but everything was dated. Overall I would stay here again, but not before looking at other options.

10

Andrea

Aug 13, 2023

·

Stayed 2 nights

There weren't any restaurants that would deliver..that's the only bad thing I can say..we loved it

8

stansfield

Oct 27, 2023

·

Stayed 3 nights

This was a nice place to stay in. I didn't like it that sometimes there was no staff there, which is rather strange. But the rooms had stuff for cooking, a stove.

4

Raymond

Sep 21, 2025

·

Stayed 2 nights

As a rule I hate full wall mirrors. No bath soaps, hand soaps nor shampoos. No coffee or tea, though there is a coffee maker. Mattress couild have been replaced, oh, several years ago. Insubstantial pillows didn't help. Must clean dirty dishes (that's okay) and leave in drainer, though it wasn't provided. Don't forget to take out the trash or it will be an extra cost. No mention in property description that in effect this is not a place for a one or two night stay unless guests travel with the above. In sum, it is not a hotel. Or a BnB since there isn't a second B. Maybe a short term budget rental.

10

Richard

Sep 29, 2025

·

Stayed 4 nights

No pets, stove, fridge, microwave, fully furnished kitchen. Rec room, indoor pool, hot tub, sauna. Laundry and easy check in. We would stay here again if we go to this area again!

8

Tara

Jul 9, 2023

·

Stayed 3 nights

The room was clean and neat and very convenient as it had the kitchenette. The only two complaints I have which aren’t really significant, were the window unit blows at nearly ceiling level, so the room was somewhat difficult to keep cool. The other was that you have to remove your own trash, the garbage bin was easily accessible but I was not able to reach the top to open to dispose of the bag (luckily there wasn’t much at all) so I had to take it with me and find elsewhere. However the pool was great and the view of Grandfather Mountain was amazing. I would stay here again, but definitely ask how I could remedy the garbage situation.

6

Kathy

Sep 14, 2023

·

Stayed 2 nights

Parking area was small. Had an F-150 but still had to maneuver in and out of a tight lot. Checked in after 4 so had to contact security. We're on vacation but found we had to naintain our own trash, towel exchange and meals. Only dinner places close by. Nothing for breakfast and only gas stations for shopping.

10

Allen

Jul 15, 2025

·

Stayed 4 nights

We had an efficiency room (Queen bed & kitchenette). It is very cozy (not a lot of room) but fine for us. The staff was very friendly and helpful.

10

Jeffrey

Jan 4, 2024

·

Stayed 3 nights

The room was small and the "kitchenette" was two electric stove top burners with a recirculating hood that was about 10 inches above the burners, but it worked for cooking mac and cheese and pancakes! The room was clean and the indoor pool, jaccuzi, and mega lodge -even with the outdated and some broken arcade machines- was super fun for the family. I would stay here again in a heartbeat to be 5 minutes from Sugar Mountain and Hawks Nest tubing.

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Smoketree Lodge

Prices for Smoketree Lodge

Monthly average prices

About this property

Location

Room options

One-Bedroom Apartment

Two-Bedroom Apartment

Studio

Deluxe Studio

Room #73155806

Room #73155807

Guest reviews of Smoketree Lodge

Who stays here?

What guests think

Property Policies

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FAQs about Smoketree Lodge