Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 11.95 for adults and USD 6.94 for children.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, varying based on length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators, a wheelchair-accessible registration desk, and limited wheelchair-accessible rooms. There are also well-lit paths to the entrance and visual alarms in hallways.

Where is the property located in relation to key landmarks?

The hotel is within a 10-minute drive of Guadalupe River and Victoria Mall, approximately 0.7 miles from Cinemark Victoria 12, and 27.7 miles from San Antonio River. Public transport options may be available nearby.

Is there a swimming pool at the property?

The property has a swimming pool with access available from 9:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms available upon request, which can accommodate additional guests. Specific details about extra beds or cribs are not provided.

Hilton Garden Inn Victoria Hotel - Comfort & Style

Average nightly price at Hilton Garden Inn Victoria by month, last 12 months (USD)
Month	Average price
January	$114
February	$119
March	$124
April	$129
May	$124
June	$127
July	$135
August	$136
September	$137
October	$162
November	$137
December	$115

What guests think

At Hilton Garden Inn Victoria, guests frequently praise friendly, helpful staff, clean common areas, and the sizable indoor/outdoor pool complex, while recurring complaints cite inconsistent housekeeping, maintenance during renovations, and extra charges for breakfast or early check-in.

The pool and hot tubs are a highlight for families, but several reviews mention crowding, non hotel guests using the area, missing towels, and occasional closures or cold water. Rooms are generally comfortable and quiet, yet some guests report firm or creaky beds, small TVs with limited channels, dated furnishings, and minor in-room maintenance issues. Best for travelers who want convenient access and family amenities rather than complimentary meals or a consistently upscale experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor/outdoor pool complex and hot tubs are a standout, along with a pleasant bar and a decent gym. Several reviews report maintenance outages, cold water, missing pool towels, crowding or non hotel guests in the pool area, and occasional renovation disruption.

Related guest reviews

8

Robert

Apr 19, 2024

·

Stayed 1 night

We stay here for all of our trips to Victoria and are always pleased. I've never had an issue in the past, everything is always great. The only thing that was kind of annoying was the bed has plywood or MDF wood under the mattress. There seems to be two boards to fit for the King size bed. The boards made noise when you move around on the bed. But once asleep, it was comfortable. I'm not sure if this is how all the beds are and it's the 1st time I've noticed it. Overall, a good stay. Workout room is cool and has all premium equipment.

10

lee

Dec 29, 2024

·

Stayed 1 night

Bar with football nice touch. Good lobby areas for Morning coffee n reading. Haven’t tried breakfast yet, as it is still evening

10

Ashley

Jul 29, 2023

·

Stayed 1 night

Hotel was clean from the time we arrived until we departed. Did not partake in using the bar or room service/breakfast. Liked the keurig in the room. Only downside were no towels by the pool and we didn’t take any down with us because the sign said not to.

6

Kendra

Aug 11, 2025

·

Stayed 2 nights

Nice rooms but the pool was unusable due to other guests not properly watching their children. Kids were jumping off the rails and hot tub, splashing other guests and screaming. One hot tub was broken and had old stagnant water in it. Kids were still playing in this hot tub then getting back in the pool. No alcohol allowed in the pool was a disappointment as well. Consider having adult swim and allow alcohol.

8

David

Jun 2, 2025

·

Stayed 2 nights

Hilton Garden is the best place to stay in Victoria. We have stayed there three separate times. However, the pool and front gate is open to the community. Be prepared for non-hotel guest to take over the pool. Staff has over-looked it each of times we have stayed.

10

Peggy

Mar 15, 2025

·

Stayed 1 night

We had a great time. Kids loved the pool, especially choice of indoor and outdoor. Hot tub was great also!

10

Diane

Nov 21, 2023

·

Stayed 1 night

I was especially excited to learn that their jacuzzi was actually working since the last two hotels where we stayed both said theirs were broken! It was nice and hot, just what I needed after a long day on the road. There was both an indoor and outdoor jacuzzi and the swimming pool was both and you could swim through a gap in the wall to go from inside to outside. Pool towels were provided. There was an exercise room but I didn't use it though it looked nice. Staff was all friendly. Hotel in constant state of improvement with men touching up paint in the hallways. Room was spacious and eco-friendly with refillable shampoo, conditioner and soap bottles in the shower. Internet was strong and safe. Everything was good.

8

Terrie

Jul 23, 2023

·

Stayed 1 night

Looking forward to the indoor/outdoor pool with my family and toddler. However, when we went to the indoor pool area there was a group being very rowdy, had a cooler, and loud music. We decided to go outside instead where the music was just as loud and the group was intoxicated. We only stayed at the pool for a short time. Later in the day we went to order food at the restaurant. We saw the entire group leave the property. Not one single person was actually staying at the hotel. It was very disappointing the staff allowed this.

6

Jonathan

May 6, 2024

·

Stayed 3 nights

indoor pool was cold and hot tubs didn't work

4

Nicole

Jun 29, 2024

·

Stayed 5 nights

We had to ask daily for clean towels. When they did give them to us we only got 2 sets for 4 people. We asked for maid service daily, but only started getting it on day 3. We talked to 3 different people in 1 day and still didn't get maid service. Found a bug in my bed the last night. The food was okay, but the restaurant was opened with very limited hours. The pool was clean and nice.

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Cleanliness

Many guests found the hotel and rooms clean. Others reported inconsistent housekeeping and occasional issues like pests, lingering odors, or dirty furnishings.

Related guest reviews

10

Kassandra

Jul 24, 2023

·

Stayed 1 night

My family enjoyed the pool . The room was decent just the chair we had in there was extremely filthy and a faint odor in the room also

2

Armando

Dec 12, 2025

·

Stayed 2 nights

Drove 10 hours to this hotel and went to bed. Was woken by an itching feeling on my right upper arm, neck and head. I got up and turned on the light to find bed bugs on the bed and my pillow. I notified the front desk and they moved me to another room. Couldn’t sleep due to being paranoid there could be some in that room. I do have to say the staff and management were great. The general manager comped my stay.

4

Kierston

Mar 16, 2023

·

Stayed 1 night

The room was not cleaned at all, the sheets were dirty along with hair everywhere. The pull out couch was absolutely disgusting & the sheets were filled with pee, who knows what so definitely check your beds before going in them. The furniture was stained. This was the worst Hilton we’ve ever stayed at. The front desk lady was very friendly & came up to take pictures and even she wasn’t too thrilled with the lack of cleanliness.

10

Bernard

Dec 20, 2025

·

Stayed 4 nights

Clean hotel, very nice

10

Kantrell

Oct 29, 2025

·

Stayed 2 nights

Clean room

6

McKenzie

Nov 6, 2023

·

Stayed 2 nights

We thought the hotel was very nice and clean easy check in. The only issue we had is the housekeeping did not clean our room I kind of feel that's part of what we paid for and did not get. Other than that, it was a nice stay.

10

Mike

Mar 20, 2025

·

Stayed 1 night

Clean and excellent staff

6

Amber

Sep 9, 2023

·

Stayed 2 nights

We loved everything about the hotel except that our room stunk. It smelled like cigarettes or something. It was really gross and gave all 4 of us headaches.

8

Ashley

Apr 2, 2024

·

Stayed 1 night

The hotel was very nice compared to most others in the area which we have also stayed at. Bed was very comfortable. Our only issue was our room had a lot of ants

8

Ronald

Oct 28, 2024

·

Stayed 2 nights

We had a nice stay No cleaning service during our stay though We thought that was unusual

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet, with some spacious layouts. Several guests noted firm or creaky beds, protruding bed frames, small TVs with limited channels, and minor wear.

Related guest reviews

8

Robert

Apr 19, 2024

·

Stayed 1 night

We stay here for all of our trips to Victoria and are always pleased. I've never had an issue in the past, everything is always great. The only thing that was kind of annoying was the bed has plywood or MDF wood under the mattress. There seems to be two boards to fit for the King size bed. The boards made noise when you move around on the bed. But once asleep, it was comfortable. I'm not sure if this is how all the beds are and it's the 1st time I've noticed it. Overall, a good stay. Workout room is cool and has all premium equipment.

8

Anthony

Feb 18, 2025

·

Stayed 2 nights

Rooms were quiet. AC was quieter than most, which was appreciated. TV was small, limited channels, no premium like HBO. Beds were FIRM. I liked it, wife didn't. Lastly - the beds were SMALLER than standard queens. We use a queen at home, this was smaller. We were a bit cramped.

10

Gary

Aug 9, 2023

·

Stayed 1 night

The beds are the only thing that really needs improvement! Those platforms stick out and are dangerous in the night. The beds are hard due to the mattress without any other layer.

8

JUAN

Sep 3, 2024

·

Stayed 1 night

The thermostat in the bedroom did not work, the temperature never went below 74 degrees

8

Shari

Dec 16, 2024

·

Stayed 1 night

Fabulous room quality!!!

8

Linda

Feb 2, 2025

·

Stayed 1 night

The esthetics are nice. The downside was the description stayed indoor pool but it was not therefore the water was not heated. To our disappointment, continental breakfast is not included. There is a breakfat buffet at $16 per person and $9 per child. Upon review of the buffet it consisted of the same items as a typical continental breakfast. Overall it was ok. Room spacious and size fair

10

Pedro

Feb 17, 2025

·

Stayed 2 nights

It was a great experience and our room was very comfortable

10

Vicki

Jul 13, 2025

·

Stayed 1 night

Our bed was super comfortable! Next time hopefully we can stay linger.

8

Linda

Dec 14, 2024

·

Stayed 1 night

It’s really pitiful when a hotel charges $130 a night then customer has to pay $10 for a breakfast! At least they didn’t charge me to park! And they did have a coffee service which was good cause I couldn’t get the stupid coffeemaker in the room to work! Otherwise super nice hotel, very clean even with a renovation going on. Room was good, for a change the bed was comfortable and the pillows weren’t bad! Shower was super great except for showering in front of a huge mirror! And the toilet paper holder needs to be moved further toward the sink, it’s almost back behind you…weird! It was a nice place tho, close to the mall if you want to go shopping and some nice restaurants close by.

8

Steven

Sep 27, 2023

·

Stayed 2 nights

The pillows were too soft and the bed was creaky when you moved around.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating. However, multiple reviews mention slow or disorganized check-in, early check-in fees, reservation or communication problems, and inconsistent professionalism.

Related guest reviews

2

Tami

Feb 16, 2025

·

Stayed 1 night

I booked two weeks in advance. I received an email saying they didn’t have a room but they offered me two rooms. I accepted but called to confirm. They said the reservation had been canceled. Absolutely horrible experience

10

Sonia

Mar 7, 2025

·

Stayed 1 night

Staff was very accomodating to our early check in request and communication with our family also staying in the hotel.

10

Karen

Aug 2, 2025

·

Stayed 1 night

Very friendly staff and they helped us out in a jam time wise for check out. Great service!

10

Michelle

Aug 10, 2025

·

Stayed 2 nights

The staff was amazing, I cannot remember the last time I had customer service that was excellent. I would like to acknowledge Eva, Christian, Melissa and Alex! The property was clean, the rooms were very nice.I liked the bar area. I did not use the pool but it looked very clean. Great place to stay!

2

Christian

Aug 19, 2024

·

Stayed 1 night

On August 17 at 11 PM, we encountered rude staff during our check-in. The next morning, we woke up at 8:30 AM to find our room infested with ants. When we reported this upon checkout, the supervisor responded rudely, suggesting we should have reported it sooner. Additionally, the breakfast staff treated us poorly, giving us judgmental looks from head to toe. Overall, our experience was marred by unprofessional and unfriendly service, which significantly detracted from our stay. We had hoped for a more pleasant environment during our visit.

4

Ella

Mar 20, 2025

·

Stayed 1 night

Staff was very rude and not friendly nor aproachable. They acted bothered by any question or problem.

6

Brad

May 31, 2025

·

Stayed 1 night

It took me 40 minutes to check in. The front desk clerk was having issues with person in front of me checking in. Appeared to be lack of training. He was friendly but I was standing in lobby with my bags while my traveling companions were having drinks.

10

Rose

Jun 8, 2025

·

Stayed 2 nights

Nice play to stay didnt have any problems but they have 1 person to cook and take order and serve food and coffee . He needs help he can’t do it all …

4

Amy

Oct 22, 2025

·

Stayed 1 night

My company uses this property almost exclusively in Victoria TX but were turned away when we arrived at 12pm unless we wanted to pay $45 each to check in early. Very disappointed in this petty money grab from loyal customers.

8

Demetra

Nov 28, 2024

·

Stayed 1 night

Whenever we are in town my husband and I stay at this location. I was a little disappointed this time . Check out is at noon , we had our do not disturb sign on the door and the housekeeper still came beating on the door around 8am . And proceeded to open our door . Then around 1140 another housekeeper came knocking on the door asking if we were checking out . If the checkout is at noon I would have appreciated not being disturbed by the staff do many times !

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AI-generated summary based on recent guest reviews

Location

Convenient to major roads, shopping, and restaurants, making it easy to get around Victoria. A few guests found access a little tricky.

Related guest reviews

10

Victor

Jul 20, 2025

·

Stayed 1 night

Great place to stay while spending time with family. Nice pool and friendly staff. Convenient to major roadways and shopping.

10

Teri

Jul 10, 2023

·

Stayed 1 night

The rooms were great and the location was perfect!!

10

Sultan

Jul 16, 2023

·

Stayed 2 nights

Quick check in, clear room, good parking. Location is close to shopping mall and restaurants

10

Victor

Jun 9, 2025

·

Stayed 1 night

Great location to go anywhere in Victoria!

10

Rick

May 17, 2024

·

Stayed 1 night

A little hard to get to

10

Lettie

Aug 31, 2024

·

Stayed 2 nights

Amazing hotel and restaurant near by.. Uber around in Victoria great…

10

Arlene

Feb 4, 2023

·

Stayed 3 nights

Has a great bar area and location was great! Very clean hotel

10

Gregory

Apr 21, 2025

·

Stayed 1 night

It's close to everywhere I need to be close to. I haven't stayed anywhere else in town, but it seems to be the nicest hotel around there.

8

Christopher

Mar 16, 2024

·

Stayed 2 nights

We came in to visit family, it was convenient and quite.

10

Laura

Nov 24, 2024

·

Stayed 1 night

This is a very nice hotel, very clean and safe

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AI-generated summary based on recent guest reviews

Dining

On-site bar and dining drew some praise, but many noted no free breakfast, higher buffet prices, limited hours or staffing, and inconsistent drink quality.

Related guest reviews

6

Marsha

Mar 29, 2025

·

Stayed 1 night

Breakfast was not free

10

lee

Dec 29, 2024

·

Stayed 1 night

Bar with football nice touch. Good lobby areas for Morning coffee n reading. Haven’t tried breakfast yet, as it is still evening

4

George

Feb 13, 2023

·

Stayed 2 nights

The hotel building was nice. The people at the front desk were nice though had poor policy. Had no room service through my stay. I noticed in the afternoon a couple people had set their trash into the hallway which was not picked up tell the next day. I now understand why there were things in the hallway when I checked in. I sat at the breakfast table to eat. They took our food vouchers but never offered food.

4

Michael

Oct 20, 2023

·

Stayed 2 nights

Drinks expensive

8

Linda

Feb 2, 2025

·

Stayed 1 night

The esthetics are nice. The downside was the description stayed indoor pool but it was not therefore the water was not heated. To our disappointment, continental breakfast is not included. There is a breakfat buffet at $16 per person and $9 per child. Upon review of the buffet it consisted of the same items as a typical continental breakfast. Overall it was ok. Room spacious and size fair

8

Linda

Dec 14, 2024

·

Stayed 1 night

It’s really pitiful when a hotel charges $130 a night then customer has to pay $10 for a breakfast! At least they didn’t charge me to park! And they did have a coffee service which was good cause I couldn’t get the stupid coffeemaker in the room to work! Otherwise super nice hotel, very clean even with a renovation going on. Room was good, for a change the bed was comfortable and the pillows weren’t bad! Shower was super great except for showering in front of a huge mirror! And the toilet paper holder needs to be moved further toward the sink, it’s almost back behind you…weird! It was a nice place tho, close to the mall if you want to go shopping and some nice restaurants close by.

6

Ambra

Jul 20, 2025

·

Stayed 1 night

Staff not very observant or overly friendly. Construction in main lobby noisy. Dining was not very attentive.

10

Rose

Jun 8, 2025

·

Stayed 2 nights

Nice play to stay didnt have any problems but they have 1 person to cook and take order and serve food and coffee . He needs help he can’t do it all …

2

Bill

Feb 5, 2025

·

Stayed 1 night

There was nothing special about the property. The building was under renovations. The service was atrocious pending on criminal as we were charged an excessive fee for drinks that contained little to-no alcohol. This hotel is undeserving of the Hilton brand.

4

Nicole

Jun 29, 2024

·

Stayed 5 nights

We had to ask daily for clean towels. When they did give them to us we only got 2 sets for 4 people. We asked for maid service daily, but only started getting it on day 3. We talked to 3 different people in 1 day and still didn't get maid service. Found a bug in my bed the last night. The food was okay, but the restaurant was opened with very limited hours. The pool was clean and nice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $181	9 $152	10 $145
11 $129	12 $187	13 $186	14 $184	15 $154	16 $140	17 $140
18 $126	19 $182	20 $183	21 $187	22 $154	23 $140	24 $140
25 $126	26 $182	27 $183	28 $184	29 $154	30 $140	31 $140

Su	Mo	Tu	We	Th	Fr	Sa
1 $126	2 $146	3 $197	4 $155	5 $136	6 $136	7 $134
8 $129	9 $153	10 $163	11 $153	12 $143	13 $149	14 $178
15 $129	16 $148	17 $165	18 $149	19 $138	20 $135	21 $133
22 $130	23 $148	24 $157	25 $157	26 $138	27 $134	28 $136
29 $129	30 $151

Hilton Garden Inn Victoria

Prices for Hilton Garden Inn Victoria

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, Accessible

King Junior Business Suite

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Suite, One King Bed

Junior Suite, One King Bed

Junior Suite, Two Queen Beds

Suite, 2 Queen Beds, Accessible

Suite, Accessible

Junior Suite, Accessible

One King Bed, Accessible

Junior Suite, 1 King Bed, Accessible

Guest reviews of Hilton Garden Inn Victoria

Who stays here?

What guests think

Property Policies

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Good to know

Optional extras

FAQs about Hilton Garden Inn Victoria

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