Pacha Tulum Boutique Hotel
$33
/ night
Avg. for October
Prices for Pacha Tulum Boutique Hotel
Select dates to see prices and availability
$33
/ night
Avg. for October
Monthly average prices
Nightly prices at Pacha Tulum Boutique Hotel average $28 in September, the cheapest month, and $76 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $76 |
| February | $55 |
| March | $50 |
| April | $45 |
| May | $36 |
| June | $34 |
| July | $32 |
| August | $34 |
| September | $28 |
| October | $33 |
| November | $44 |
| December | $63 |
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Oct · $33
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Most expensive: January (~$76)
Cheapest: September (~$28)
About this property
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this bed & breakfast include complimentary wireless internet access, concierge services, and bike parking.
Amenities
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this bed & breakfast include complimentary wireless internet access, concierge services, and bike parking.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite at the bed & breakfast's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Pacha Tulum Boutique Hotel in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This bed & breakfast is 3.3 mi (5.4 km) from Tulum Beach and 10.4 mi (16.7 km) from Xel-Há Park.
What's nearby
Dos Aguas Park(0.7 miles)
Hunab Lifestyle Center(0.8 miles)
Cenote Calavera(0.9 miles)
Hospital de Tulum(1 miles)
Temple of Doom(1.1 miles)
Jaguar Park(1.1 miles)
Tulum National Park(1.4 miles)
Tulum Tower(1.4 miles)
Tulum Mayan Ruins(1.8 miles)
Casa del Cenote(2 miles)
Temple of the Frescoes(2 miles)
Acceso al Parque Jaguar(2 miles)
Temple of the Descending God(2 miles)
Jaguar Viewpoint Tulum(2.1 miles)
Área de Protección de Flora y Fauna Jaguar(2.1 miles)
Tulum Intl. Airport (TQO)(25.6 miles)
Cancun Intl. Airport (CUN)(72.7 miles)
Airport shuttle
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Location
Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Dos Aguas Park (0.7 miles)
Hunab Lifestyle Center (0.8 miles)
Cenote Calavera (0.9 miles)
Hospital de Tulum (1 miles)
Temple of Doom (1.1 miles)
Jaguar Park (1.1 miles)
Room options
12
Classic Double Or Twin Room, 1 Bedroom, Garden View, Garden Area
Room details
1 King Bed
2 Twin Beds
Sleeps 2
161 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
20
Presidential Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 2
710 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)Plunge Pool
18
Design Bungalow, 1 King Bed, Poolside
Room details
1 King Bed
Sleeps 2
280 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
17
Deluxe Double Room, 1 King Bed with Sofa Bed, Pool View
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 2
248 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
5
Superior Room, 1 King Bed, No Windows
Room details
1 King Bed
Sleeps 2
237 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
17
Signature Suite, Multiple Beds, Pool View
Room details
2 Queen Beds
and 2 Sofa Beds
Sleeps 6
409 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
12
Traditional Double Room, Garden View, Garden Area
Room details
1 King Bed
2 Twin Beds
Sleeps 2
161 ft²
Deck or PatioAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Pacha Tulum Boutique Hotel
8.7
Fabulous
Based on 574 verified reviews
Who stays here?
Couple
55%
Family
8%
Group
23%
Solo
13%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Pacha Tulum Boutique Hotel, travelers praise the welcoming staff, convenient location near supermarkets and transport, and the leafy courtyard with a small pool, while noting simple rooms with firm beds.
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What guests think
Across reviews of Pacha Tulum Boutique Hotel, travelers praise the welcoming staff, convenient location near supermarkets and transport, and the leafy courtyard with a small pool, while noting simple rooms with firm beds.
Several guests found it quiet inside despite a busy street and appreciated the budget-friendly value. Room condition feedback varies, with some describing comfortable, well-equipped spaces and others citing musty odors, dated furnishings, or unreliable hot water and Wi‑Fi. Expect a modest, central stay with standout service.
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AI-generated summary based on recent guest reviews
Facilities
Small courtyard pool and tropical garden are highlights. Amenities are basic, with reports of limited or no parking, intermittent hot water, and occasional maintenance or repair issues; no on-site bar mentioned.
Related guest reviews
8
Leonel
Dec 25, 2023
·
Stayed 2 nights
En cuanto al personal, es muy atento y amable. El único pero que le pondría es que no se les acabó el agua cuando nos estábamos bañando y no había agua caliente (quizá tuvimos que irles a avisar de que abrieran la llave). En general es buen hotel.
En cuanto al personal, es muy atento y amable. El único pero que le pondría es que no se les acabó el agua cuando nos estábamos bañando y no había agua caliente (quizá tuvimos que irles a avisar de que abrieran la llave). En general es buen hotel.
4
Nadine
Nov 10, 2024
·
Stayed 2 nights
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
10
Ethan
Sep 7, 2023
·
Stayed 5 nights
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
6
Diego
Apr 17, 2023
·
Stayed 3 nights
L'hôtel est bien situé , avec quelques places de parking a disposition. La piscine était en réparation . Pas de bar dans l'hôtel. D'après ma réservation , nous avions la possibilité d'être surclassé dans la mesure ou une meilleure chambre serait disponible , l'hôtel ne semblait pas plein et nous n'avons pas eu de meilleure chambre. Personnel très sympa .
L'hôtel est bien situé , avec quelques places de parking a disposition. La piscine était en réparation . Pas de bar dans l'hôtel. D'après ma réservation , nous avions la possibilité d'être surclassé dans la mesure ou une meilleure chambre serait disponible , l'hôtel ne semblait pas plein et nous n'avons pas eu de meilleure chambre. Personnel très sympa .
10
JESUS
Dec 11, 2024
·
Stayed 1 night
Muy cómodas las instalaciones lo único malo que no hay estacionamiento
Muy cómodas las instalaciones lo único malo que no hay estacionamiento
8
Miriam
May 2, 2023
·
Stayed 3 nights
Staff was amazing! Super friendly and very helpful with instructions on how to navigate through Tulum. The place is in a very busy street but great overall. There is a small restaurant next door which is very convenient, a supermarket and street food across the street. The only thing was that warm water wouldnt last long so we mainly showered with room tempeture water. Beds were also not comfortable but I think for the price is great because it motivated us to get up and explore the town. We rented a scooter from them as well which made sooo easy to navigate through the town. Pretty cool overall.
Staff was amazing! Super friendly and very helpful with instructions on how to navigate through Tulum. The place is in a very busy street but great overall. There is a small restaurant next door which is very convenient, a supermarket and street food across the street. The only thing was that warm water wouldnt last long so we mainly showered with room tempeture water. Beds were also not comfortable but I think for the price is great because it motivated us to get up and explore the town. We rented a scooter from them as well which made sooo easy to navigate through the town. Pretty cool overall.
10
francoise
Apr 25, 2023
·
Stayed 2 nights
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
10
Denettee
Mar 21, 2025
·
Stayed 2 nights
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
10
angeles
Aug 14, 2024
·
Stayed 1 night
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
10
Mario
Jul 7, 2025
·
Stayed 1 night
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe clean rooms and a tidy property. However, feedback is inconsistent: some reported stained or unchanged linens, pests, musty smells, and areas needing a deeper clean or fresh paint.
Related guest reviews
8
Juan
Jul 4, 2025
·
Stayed 3 nights
La ubicación muy recomendable, la atención excelente por parte de todos y limpieza en la habitación
La ubicación muy recomendable, la atención excelente por parte de todos y limpieza en la habitación
4
Nadine
Nov 10, 2024
·
Stayed 2 nights
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
10
Ethan
Sep 7, 2023
·
Stayed 5 nights
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
6
Kai Yu
Jan 1, 2025
·
Stayed 3 nights
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
10
Axel
Jul 9, 2025
·
Stayed 4 nights
The hotel clerks and workers were very attentive and very helpful throughout our stay. Very clean and comfortable suite.
The hotel clerks and workers were very attentive and very helpful throughout our stay. Very clean and comfortable suite.
8
Mark
Aug 7, 2025
·
Stayed 7 nights
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
2
NANCY
Jul 28, 2024
·
Stayed 6 nights
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
8
Joel
Nov 18, 2025
·
Stayed 1 night
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
10
Nelly Vanessa
Jun 6, 2023
·
Stayed 1 night
Lugar muy limpio y ordenado, cuarto pequeño con lo indispensable. Excelente atención y muy servicial. En el cuarto hay un frigobar lo que te da ahorro en ir a comprar bebidas, con dos botellas de agua que puedes rellenar ahí en el hotel. Además tiene una jarrita para calentar agua y te proporcionan en tu habitación dos sobres de café, té y azúcar o edulcorante. Queda a 5 minutos en auto de zona arqueológica. Volvería a hospedarme ahí.
Lugar muy limpio y ordenado, cuarto pequeño con lo indispensable. Excelente atención y muy servicial. En el cuarto hay un frigobar lo que te da ahorro en ir a comprar bebidas, con dos botellas de agua que puedes rellenar ahí en el hotel. Además tiene una jarrita para calentar agua y te proporcionan en tu habitación dos sobres de café, té y azúcar o edulcorante. Queda a 5 minutos en auto de zona arqueológica. Volvería a hospedarme ahí.
2
Jorge Juarez
Dec 9, 2024
·
Stayed 4 nights
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are simple and generally comfortable, though often small; some suites add private rooftop pools. Guests frequently mention firm beds, occasional musty odors, some noise, and spotty Wi‑Fi or aging AC in certain rooms.
Related guest reviews
4
Nadine
Nov 10, 2024
·
Stayed 2 nights
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
8
Andrew
Feb 6, 2025
·
Stayed 1 night
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
8
Ana
Aug 26, 2025
·
Stayed 2 nights
La gatita en celo no paro de maullar en toda una noche, y ellos la llevaron a su casa al dia siguiente, y se arreglo todo.
La gatita en celo no paro de maullar en toda una noche, y ellos la llevaron a su casa al dia siguiente, y se arreglo todo.
10
Lisa
Dec 23, 2024
·
Stayed 3 nights
Pacha Tulum had everything I needed for my stay in Tulum. Staff were always friendly and helpful and it was nice and quiet at night. The room was comfortable, spacious and well equipped. There is a bike rental place next door to the hotel if you want to rent a bike.
Pacha Tulum had everything I needed for my stay in Tulum. Staff were always friendly and helpful and it was nice and quiet at night. The room was comfortable, spacious and well equipped. There is a bike rental place next door to the hotel if you want to rent a bike.
6
Kai Yu
Jan 1, 2025
·
Stayed 3 nights
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
8
Joel
Nov 18, 2025
·
Stayed 1 night
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
10
Denettee
Mar 21, 2025
·
Stayed 2 nights
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
10
Adam
Feb 9, 2025
·
Stayed 7 nights
Great staff and cute private roof pool
Great staff and cute private roof pool
8
Amy
Apr 18, 2025
·
Stayed 1 night
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
2
Jorge Juarez
Dec 9, 2024
·
Stayed 4 nights
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and helpful with recommendations and logistics. A few guests reported unfriendly check-in, poor communication about issues or refunds, and unfulfilled perks.
Related guest reviews
10
Lynnette
May 22, 2025
·
Stayed 1 night
I had a lovely stay at this hotel. Friendly staff who were also very helpful when I asked for recommendations on things to do in the area. I would come back.
I had a lovely stay at this hotel. Friendly staff who were also very helpful when I asked for recommendations on things to do in the area. I would come back.
10
Emmanuel
Mar 24, 2023
·
Stayed 1 night
We loved a lot the beautiful tropical garden inside the property that let you forget about outside. Room are cozy and has all the comforts you need. Staff is simply awesome, helps us a lot to plan all our trips around Tulum! We will come back for sure and we strongly encourage to enjoy this place! Perfect balance between cost and what you enjoy!
We loved a lot the beautiful tropical garden inside the property that let you forget about outside. Room are cozy and has all the comforts you need. Staff is simply awesome, helps us a lot to plan all our trips around Tulum! We will come back for sure and we strongly encourage to enjoy this place! Perfect balance between cost and what you enjoy!
2
Robert
Mar 18, 2023
·
On the last 2 days of our stay we were woken early in the morning with demolition starting on the building attached to this hotel. The noise was deafening and continuous. There was no warning from the hotel management and compensation was refused.
On the last 2 days of our stay we were woken early in the morning with demolition starting on the building attached to this hotel. The noise was deafening and continuous. There was no warning from the hotel management and compensation was refused.
10
Trevor
May 6, 2025
·
Stayed 2 nights
The front desk manager Frederico was exceptionally helpful and accommodating by giving amazing food recommendations and demonstrated a true sense of proudness of Tulum. He was instrumental in helping us organize a very early morning taxi ride to Cancun International and alleviating some of our travel burden.
The front desk manager Frederico was exceptionally helpful and accommodating by giving amazing food recommendations and demonstrated a true sense of proudness of Tulum. He was instrumental in helping us organize a very early morning taxi ride to Cancun International and alleviating some of our travel burden.
4
kristel segura
Aug 27, 2023
·
Stayed 1 night
Small hotel at the side of the road in Tulum, outside the city, small room., Our experience was unfortunately bad, the room was not what we expected, had a bad smell, the shower didn't work properly, the of the toilet was broken,the was able in the room floor right next to the bed, that was covered with a carpet, the bed was clean but the sheets and the pillows were uncomfortable, no cover on top of the bed, check in process was not friendly at all, no greetings at arrival no instructions were given, we had to ask for the wifi password, ask for the towels for the room. We will not come back and we don't recommend this hotel. Overall experience 2/10
Small hotel at the side of the road in Tulum, outside the city, small room., Our experience was unfortunately bad, the room was not what we expected, had a bad smell, the shower didn't work properly, the of the toilet was broken,the was able in the room floor right next to the bed, that was covered with a carpet, the bed was clean but the sheets and the pillows were uncomfortable, no cover on top of the bed, check in process was not friendly at all, no greetings at arrival no instructions were given, we had to ask for the wifi password, ask for the towels for the room. We will not come back and we don't recommend this hotel. Overall experience 2/10
2
NANCY
Jul 28, 2024
·
Stayed 6 nights
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
10
Irma
Sep 12, 2023
·
Stayed 1 night
Expedia and Pacha Tulum Boutique Hotel are really in sync. I booked and fifteen minutes later we arrived and our room was available. We got free upgrade! Rodrigo was very thorough, welcoming, friendly and helpful.
Expedia and Pacha Tulum Boutique Hotel are really in sync. I booked and fifteen minutes later we arrived and our room was available. We got free upgrade! Rodrigo was very thorough, welcoming, friendly and helpful.
10
amadou
Sep 19, 2023
·
Stayed 4 nights
hello my name is Amadou, I just completed my stay at Pacha and it was a WONDERFUL experience. First off the customer service was nice and friendly from every employee we encountered! Very helpful and gave us great recommendations through the city of Tulum. The Presidential suite was excellent! Bed was cozy, bathroom setup was nice, living room area was beautiful and A/C was COLD!!!! you’ll need that bad in the Tulum heat. Pool upstairs was nice and clean as well! Overall we enjoyed our experience and would recommend this hotel
hello my name is Amadou, I just completed my stay at Pacha and it was a WONDERFUL experience. First off the customer service was nice and friendly from every employee we encountered! Very helpful and gave us great recommendations through the city of Tulum. The Presidential suite was excellent! Bed was cozy, bathroom setup was nice, living room area was beautiful and A/C was COLD!!!! you’ll need that bad in the Tulum heat. Pool upstairs was nice and clean as well! Overall we enjoyed our experience and would recommend this hotel
8
Amy
Apr 18, 2025
·
Stayed 1 night
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
2
Sadaf
Jan 14, 2023
·
Stayed 19,362 nights
This hotel Is NOT a 4 star, VIP access hotel. It was a total scam. We arrived there trusting Expedia that they wouldn’t false advertise a poor conditioned hotel as a “VIP access”, however upon arrival our room had flies and bugs flying everywhere, the AC was so old and loud, and we were told we can’t turn it off due to moisture built up. Toilet flush did not work. Bed covers did not look clean and we were scared to even sit on the bed. We left the hotel and did not stay there. The hotel was unwilling to help us and we did not get our refund. Both Expedia and the hotel are responsible for this scam!
This hotel Is NOT a 4 star, VIP access hotel. It was a total scam. We arrived there trusting Expedia that they wouldn’t false advertise a poor conditioned hotel as a “VIP access”, however upon arrival our room had flies and bugs flying everywhere, the AC was so old and loud, and we were told we can’t turn it off due to moisture built up. Toilet flush did not work. Bed covers did not look clean and we were scared to even sit on the bed. We left the hotel and did not stay there. The hotel was unwilling to help us and we did not get our refund. Both Expedia and the hotel are responsible for this scam!
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AI-generated summary based on recent guest reviews
Location
Central Tulum location near supermarkets, eateries, and transport, with downtown and the ruins area accessible. On a busy street; some noise noted, though several found the interior surprisingly quiet.
Related guest reviews
10
Tom
Sep 24, 2025
·
Stayed 4 nights
What an amazing place! A beautiful little jungle oasis! Such amazing staff, a very convenient location just a short walk from the centre of town, opposite a supermarket and a delicious set of taco stalls.
What an amazing place! A beautiful little jungle oasis! Such amazing staff, a very convenient location just a short walk from the centre of town, opposite a supermarket and a delicious set of taco stalls.
10
Thomas S
Jan 18, 2024
·
Stayed 1 night
Great staff and location. Good food. Nice garden. Busy and noisy street outside.
Great staff and location. Good food. Nice garden. Busy and noisy street outside.
8
Mark
Aug 7, 2025
·
Stayed 7 nights
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
10
Benjamin
Feb 28, 2025
·
Stayed 3 nights
The hotel is located in very Convenient
The hotel is located in very Convenient
10
francoise
Apr 25, 2023
·
Stayed 2 nights
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
10
Kaivalya
Jan 3, 2025
·
Stayed 1 night
Great staff and convenient location!
Great staff and convenient location!
8
Parvin
Feb 13, 2024
·
Stayed 2 nights
Great location to Tulum centro and ruins area, perfect for transportation options. Great staff, always willing to help and provides ideas to tourists.
Great location to Tulum centro and ruins area, perfect for transportation options. Great staff, always willing to help and provides ideas to tourists.
8
Amy
Apr 18, 2025
·
Stayed 1 night
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
10
Mario
Jul 7, 2025
·
Stayed 1 night
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
10
Lisa
Dec 12, 2024
·
Stayed 1 night
It was a very convenient location- I was able to easily access everything I needed on my first day in Mexico. I got lots of good advice from the staff and they made sure I was looked after. The room was very comfortable and had everything I needed, and it was quiet at night. Highly recommend!
It was a very convenient location- I was able to easily access everything I needed on my first day in Mexico. I got lots of good advice from the staff and they made sure I was looked after. The room was very comfortable and had everything I needed, and it was quiet at night. Highly recommend!
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
10
Andre
Apr 27, 2026
·
Stayed 3 nights
Need to thank the amazing staff. Very friendly and helpful. Thank you again.
Need to thank the amazing staff. Very friendly and helpful. Thank you again.
10
Kasey Lynn
Apr 2, 2026
·
Stayed 9 nights
So friendly and amazing! Perfect location
So friendly and amazing! Perfect location
10
Maureen
Mar 6, 2026
·
Stayed 1 night
This little boutique hotel was exactly what I was looking for. I was greeted warmly by the staff and walking into the courtyard was calming and quiet. The pool is lovely, as were both the cafe style seating area and the comfy visiting area. Great value.
This little boutique hotel was exactly what I was looking for. I was greeted warmly by the staff and walking into the courtyard was calming and quiet. The pool is lovely, as were both the cafe style seating area and the comfy visiting area. Great value.
10
Catherine
Feb 28, 2026
·
Stayed 4 nights
Great spot in town! The garden offers a beautiful place to chill while still being close to all the fun parts of town. I split my trip with a few days in town, and a few days on the beach and enjoyed my time in town more! It is so easy to get to the beach and extremely affordable to use the public beach or find a beach club that is less of a scene.
Great spot in town! The garden offers a beautiful place to chill while still being close to all the fun parts of town. I split my trip with a few days in town, and a few days on the beach and enjoyed my time in town more! It is so easy to get to the beach and extremely affordable to use the public beach or find a beach club that is less of a scene.
8
Joel
Nov 18, 2025
·
Stayed 1 night
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
FAQs about Pacha Tulum Boutique Hotel
Is parking available at the property?
Yes, free self-parking is available on-site.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is provided for a surcharge of USD 130.00 per vehicle (one-way, maximum occupancy 4). This service is available 24 hours, and guests must contact the property with arrival details before travel.
Where is the hotel located?
The hotel is located in Tulum City Center, within a 5-minute drive of Gran Cenote and Tulum National Park. It is approximately 1.8 miles from Tulum Mayan Ruins and 25.6 miles from Tulum International Airport.
Does the hotel have a swimming pool?
Yes, the hotel features a seasonal outdoor pool. Specific operational hours are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 45.03281718826294USD
- 2026-10-10: 28.45990599880219USD
- 2026-10-11: 29.54231194019318USD
- 2026-10-12: 30.455619865226748USD
- 2026-10-13: 29.756342643165592USD
- 2026-10-14: 30.00534212188721USD
- 2026-10-15: 30.013744029998783USD
- 2026-10-16: 30.913141369628907USD
- 2026-10-17: 31.202338380241397USD
- 2026-10-18: 43.57994094657898USD
- 2026-10-19: 45.058035733413696USD
- 2026-10-20: 48.36066512451172USD
- 2026-10-21: 40.03397674064637USD
- 2026-10-22: 33.09371644573212USD
- 2026-10-23: 43.28595963478089USD
- 2026-10-24: 38.59492561225891USD
- 2026-10-25: 49.967809972000126USD
- 2026-10-26: 48.50447194442749USD
- 2026-10-27: 45.80772440414429USD
- 2026-10-28: 43.14504177207947USD
- 2026-10-29: 74.15259135742188USD
- 2026-10-30: 40.73488647994996USD
- 2026-10-31: 52.85640392990113USD
- 2026-11-01: 74.15259135742188USD
- 2026-11-02: 106.2089307044983USD
- 2026-11-03: 94.75409568862915USD
- 2026-11-04: 106.2089307044983USD
- 2026-11-05: 107.08572067184448USD
- 2026-11-06: 106.2089307044983USD
- 2026-11-07: 79.54191539916992USD
- 2026-11-08: 83.31068829345703USD
- 2026-11-09: 83.31068829345703USD
- 2026-11-10: 83.31068829345703USD
- 2026-11-11: 83.31068829345703USD
- 2026-11-12: 74.4017340019226USD
- 2026-11-13: 51.59680149002075USD
- 2026-11-14: 51.46710611495972USD
- 2026-11-15: 70.48662858695984USD
- 2026-11-16: 83.31068829345703USD
- 2026-11-17: 74.4017340019226USD
- 2026-11-18: 105.50688845977784USD
- 2026-11-19: 83.31068829345703USD
- 2026-11-20: NO DATA
- 2026-11-21: 74.4017340019226USD
- 2026-11-22: 83.31068829345703USD
- 2026-11-23: 83.31068829345703USD
- 2026-11-24: 83.31068829345703USD
- 2026-11-25: 83.31068829345703USD
- 2026-11-26: NO DATA
- 2026-11-27: 72.72570290985108USD
- 2026-11-28: 58.25784364280701USD
- 2026-11-29: 58.25784364280701USD
- 2026-11-30: 55.03010063819885USD
- 2026-12-01: 83.31068829345703USD
- 2026-12-02: 83.31068829345703USD
- 2026-12-03: 57.58436617622376USD
- 2026-12-04: 51.21608735771179USD
- 2026-12-05: 57.58436617622376USD
- 2026-12-06: 57.58436617622376USD
- 2026-12-07: 79.29602924194336USD
- 2026-12-08: 64.41836968460083USD
- 2026-12-09: NO DATA
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Concierge Services
General
Room Service
Non-Smoking Rooms
Massage
Family Room
Activities
Swimming pool
Garden
Scuba Diving
Fishing
Hiking
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Airport shuttle
Internet
Free Wi-Fi