Name: Country Hearth Inn & Suites By OYO Sturgis
Address: 1730 South Centerville Road, Sturgis, Michigan, United States of America, Sturgis, Michigan, US
Price range: $32–$94 per night
Rating: 4.43

What guests think

At Country Hearth Inn & Suites By OYO Sturgis, reviews depict a heavily inconsistent motel experience marked by serious cleanliness lapses, poor room conditions, and booking or refund frustrations, with only occasional mentions of kind staff or adequate stays.

Several reviewers felt the surrounding environment and on-site atmosphere were uncomfortable or unsafe, though one noted it is a short drive to dining and shopping. Overall, expect a low-frills stay with a meaningful chance of issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The property is described as under construction or in notable disrepair, with leaks, condemned rooms, and trash seen around the grounds.

Related guest reviews

2

Robert

Nov 10, 2024

·

Stayed 1 night

When I arrived the TV remote didn't work the heat didn't come on the hot water never worked the whole time the motel was it a disaster and garbage pile all over the top of the dumpster and on the ground around it look like something out of a transient movie

2

Edwin

Nov 24, 2024

·

Stayed 1 night

The place was in disrepair. Cigarette burns on the refrigerator and bathtub. 3 rooms condemned. No heat in the room

2

Michael

Aug 29, 2024

·

Stayed 2 nights

We cancelled our reservation by phone after seeing the dilapidated conditions. The roof was leaking. There was a fly strip in the main office covered with flies. Unbelievable that this place hasn't been condemned. Now they are trying to charge my credit card. I'm not paying. Expedia should refuse to allow these guys to advertise. The photo looks good. The actual building isn't anything like the photo.

2

Patrick

Aug 18, 2024

·

Stayed 2 nights

When you first pull in it looks like a murder motel. Looks nothing like the pics on Expedia. The property is rundown and falling apart literary. They put us in a room that uses a regular house key, when we got to the room it wouldn't open the door. The room next to us was condemned due to structural integrity. I didn't feel safe to spend the night so I left. I am trying to get my money back but the property will not answer Expedia so I will probably lose that money. EXPEDIA SHOULD REMOVE THEM FROM THE SITE, DO NOT STAY AT THIS MOTEL. SPEND THE MONEY AND GO SOMEWHERE ELSE

2

Heidi

Sep 2, 2024

·

Stayed 3 nights

Room smelled like something died. The air conditioner had insulation hanging beside it with a plastic bottle and rags shoved around it. Turned on the a/c and the smell of mold hit instantly. Didnt stay we left and asked for a refund.

2

Michael

Jan 2, 2025

·

Stayed 1 night

The photos shown are not what the rooms really look like. Cockroaches everywhere, rooms leak water when it rains, floors are dirty, the bedding looked as if they just shook the dirt off and put them back on. Would not recommend unless you have no place to go.

2

Michael

Nov 8, 2024

·

Stayed 4 nights

Very old property not well maintained. Smoke detector was broken, bathroom floor had standing water on it, no housekeeping, homeless encampment in courtyard, people active all night right outside the door, extremely loud at night all night, walls are very thin.

2

Beatrice

Aug 4, 2024

·

Stayed 1 night

I book at this motel and when i arrived i couldn't even check in to get the key because the office door was locked. I called no answer so i left. They don't want to give me my money back and i never even went in the room. I was approached by a man looking for drugs during the ten minutes I was trying to get into the office. Very stechy looking and building falling apart. Mattresses sitting outside . Would not recommend.

2

Leona

Sep 5, 2025

·

Stayed 1 night

Expedia took my money for a room for one night but when I got there the motel was under construction and had no rooms available. Expedia refused to refund my money but had no problem booking me another $100 room that same night.

4

Clifford

Jul 26, 2025

·

Stayed 2 nights

Old units. Keyed locks. Deadbolt didnt work. AC too small for unit. Shower bar fell down. Saw a guy taking a shower in the rain on the property. Property was dirty.

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Cleanliness

Multiple reviews report roaches and bedbugs, plus stained linens and unclean bathrooms.

Related guest reviews

4

Taylen

Jan 12, 2025

·

Stayed 1 night

I stayed here for one night, the property staff were very helpful and kind! sadly that is the kindest thing I have to say about my stay here. it was a cheap option and booked lasted minute due to weather, first off i booked and paid for a king but received a queen. fine, not a big deal right? Upon entering the room I immediately spotted bugs, on most of the furniture. the bed sheets were covered in mysterious stains and the bathroom toilet seat was insanely questionable. there was also random sinkholes in the wood flooring? my neighbor was singing and ranting to himself the whole night?!?! this was one of the weirdest experiences of my life.

2

lowell

Jul 26, 2025

·

Stayed 2 nights

Our room was infested with cockroaches. Floors were weak and soft in places. Refrigerator wouldn't close. Tub and sink were grose looked like somebody cooked in it. Wouldn't refund,said we have to go through who ever we booked with.

2

lindey

Aug 28, 2025

·

Stayed 2 nights

Toilet would not flush roaches in the room dirty sheets

2

Madison

Jul 12, 2025

·

Stayed 1 night

We felt very unsafe staying there. The rooms were not clean. There were cockroaches and bugs everywhere.

2

Wendy

Dec 28, 2024

·

Stayed 2 nights

I GOT ATE UP BY BEDBUGS!!! And they refused to refund my money. I'm allergic to bedbug bites.

2

Michael

Jan 2, 2025

·

Stayed 1 night

The photos shown are not what the rooms really look like. Cockroaches everywhere, rooms leak water when it rains, floors are dirty, the bedding looked as if they just shook the dirt off and put them back on. Would not recommend unless you have no place to go.

2

Nathaniel

May 27, 2025

·

Stayed 1 night

BUGS, BUGS, BUGS!!! This is the worst place I've EVER stayed! Roaches and bed bugs are just the beginning, there's probably a dozen other species of bugs that I don't know! HORRIBLE, DO NOT STAY HERE! I have a very hard time understanding how any health inspector could let this place stay open! Oh, and the TV didn't work, heat didn't work, and no mirror in the bathroom, if any of that matters above the BUG infestation! DO NOT STAY HERE!!!

2

Emily

Sep 13, 2025

·

Stayed 6 nights

Cockroches everywhere

2

Jasmine

Sep 13, 2025

·

Stayed 6 nights

I didn’t stay there at all. As soon as you opened the door, there was so many of them. I ended up immediately leaving and going to the owner about it. Explained to him the situation &’ politely asked for

2

Jasmine

Feb 13, 2025

·

Stayed 1 night

Bed bug cockroachs it's dirty

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Rooms

Rooms are often run down with strong odors, thin walls, and many broken amenities (heat/AC, TV, locks, fixtures), and some guests received the wrong bed type.

Related guest reviews

2

Robert

Nov 10, 2024

·

Stayed 1 night

When I arrived the TV remote didn't work the heat didn't come on the hot water never worked the whole time the motel was it a disaster and garbage pile all over the top of the dumpster and on the ground around it look like something out of a transient movie

2

Terry

Sep 8, 2024

·

Stayed 1 night

The room is full of cockroaches. It smells of cigarettes. With numerous cigarette Burns on the tub, no coat, hanger or hangar bar. It is nothing like in the photographs on the website. Even had cockroaches on the bed. No coffee machine in the room. But it did have good water pressure and hot water.

10

Jeff

Sep 16, 2024

·

Stayed 1 night

Need the water heat exchanger repaired for showers About it

2

Edwin

Nov 24, 2024

·

Stayed 1 night

The place was in disrepair. Cigarette burns on the refrigerator and bathtub. 3 rooms condemned. No heat in the room

4

Robert

Aug 3, 2025

·

Stayed 1 night

The room smelled like smoke. I requested a new rooom. I was told nothing was available, although hotel.com showed 2 available. I was offered febreeze to spray

2

Heidi

Sep 2, 2024

·

Stayed 3 nights

Room smelled like something died. The air conditioner had insulation hanging beside it with a plastic bottle and rags shoved around it. Turned on the a/c and the smell of mold hit instantly. Didnt stay we left and asked for a refund.

2

Michael

Nov 8, 2024

·

Stayed 4 nights

Very old property not well maintained. Smoke detector was broken, bathroom floor had standing water on it, no housekeeping, homeless encampment in courtyard, people active all night right outside the door, extremely loud at night all night, walls are very thin.

8

George

Aug 3, 2025

·

Stayed 1 night

Furniture had old stains, cobwebs on the lampshade. The bed was hard which I do like because of my back problems but if you move just a little bit it made loud sounds so I didn't sleep well at all. The blow dryer in the bathroom didn't work either.

2

Nathaniel

May 27, 2025

·

Stayed 1 night

BUGS, BUGS, BUGS!!! This is the worst place I've EVER stayed! Roaches and bed bugs are just the beginning, there's probably a dozen other species of bugs that I don't know! HORRIBLE, DO NOT STAY HERE! I have a very hard time understanding how any health inspector could let this place stay open! Oh, and the TV didn't work, heat didn't work, and no mirror in the bathroom, if any of that matters above the BUG infestation! DO NOT STAY HERE!!!

4

Clifford

Jul 26, 2025

·

Stayed 2 nights

Old units. Keyed locks. Deadbolt didnt work. AC too small for unit. Shower bar fell down. Saw a guy taking a shower in the rain on the property. Property was dirty.

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Service

Service is frequently unreliable: guests encountered overbooking or closed offices, could not reach staff by phone, and had difficulty obtaining refunds through third parties; a few noted friendly interactions.

Related guest reviews

2

Paula

Oct 24, 2024

·

Stayed 1 night

We arrived about 5pm on Oct 12 and were told that the King size bed room does not exist for rental, and no other rooms were available. Office staff recommended we try the Travelodge nearby, and said we must arrange refund through Expedia. Multiple attempts have resulted in a phone round robin as customer service tries to phone the hotel to confirm my story and nobody ever answers the call. Hotel reservations customer support tells me the visit was marked "Customer No Show" on their system, which is FALSE. How can the refund be secured? I no longer trust Expedia, and will book hotels direct

2

Marcus

Aug 5, 2025

·

Stayed 1 night

We needed to let the hotel know that we were going to be a late check-in, but we could not find a phone number that would reach the hotel directly. We talked to some guys multiple times who gave us a number for some place in Georgia, not the hotel in Sturgis. When we got to the hotel, there were no rooms available, and the office was closed. We had to go elsewhere. We were really upset that we could not call the hotel directly and then were given the wrong number twice. Never going to that hotel again. Not going to use Expedia again.

2

Wes

Sep 9, 2025

·

Stayed 1 night

Reserved on hotels.com. Arrived a few minutes later, and a gentleman apologetically explained that there were no rooms available, even though my reservation was pre-paid. Further, the efforts to obtain a refund from hotels.com has been the slowest and most painstaking effort I have seen hotels.com have to do for me. I have had similar problems in the past, having to get a refund, but it always worked out within a few minutes. Several days later, hotels.com customer service has to keep contacting me to ask more questions about the sequence of events at the hotel.

2

Emilio

Jun 6, 2025

·

Stayed 1 night

After booking and paying, hotel said there were no rooms so I had to book somewhere else. I am having a hard time getting my money back.

2

Colton

Jul 24, 2025

·

Stayed 1 night

Thieves! When I showed up they claimed they were over booked and then when I tried to get the refund for their mistake they lied to Hotels.com and said I never showed up. Despicable people!

2

Katiuska

Aug 3, 2025

·

Stayed 1 night

There was no room available at all, so i couldnt stayed. I please need my refund asap. Expedia false advertising. The owner of the property said there was no vacancies at all, to request refund from Expedia directly. I contacted Expedia right away, but i havent received my money back yet. This is ridiculous.

2

Larry

Jun 23, 2024

·

Stayed 1 night

I showed up at 11:00 at night after a softball tourney and got turned away because of an overbooking, and was given no help in finding other lodging or how to go about getting refunded

2

Beatrice

Aug 4, 2024

·

Stayed 1 night

I book at this motel and when i arrived i couldn't even check in to get the key because the office door was locked. I called no answer so i left. They don't want to give me my money back and i never even went in the room. I was approached by a man looking for drugs during the ten minutes I was trying to get into the office. Very stechy looking and building falling apart. Mattresses sitting outside . Would not recommend.

2

Leona

Sep 5, 2025

·

Stayed 1 night

Expedia took my money for a room for one night but when I got there the motel was under construction and had no rooms available. Expedia refused to refund my money but had no problem booking me another $100 room that same night.

2

Alene

May 13, 2025

·

Stayed 1 night

False advertising that has allegedly been been addressed by the staff to owner cause me to book a room they do not have. They tried to bait and switch but also apparently have a problem with their computers mixing up all the rooms and bed amounts etc. 10 Minutes of that and before we allowed them to complete the switch because I was tired, we found out there was also roaches at the facility. We left and cancelled. My trip was insured and I still don’t have my money back. The numbers posted in the lobby are not listed and they don’t answer the one that Expedia has on file. So I am stuck without my refund and with a notice from Expedia saying I will hear back in 72 more hours

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Location

Convenient for a short drive to dining and shopping, but several guests felt the area and activity around the property seemed unsafe or uncomfortable.

Related guest reviews

6

Philip

Jun 28, 2025

·

Stayed 1 night

There is a lot of weekly rental customers that just seem to hang out.

2

Scott

Jun 5, 2025

·

Stayed 2 nights

Room smelled horribly. There were homeless people in the parking lot. I used to be a truck driver and stayed in many, many many motel rooms. This was the worst and smelled the worst. I couldn't stay in the room and left to find normal accomodations.

2

kimberly

Apr 28, 2025

·

Stayed 3 nights

This property is a short drive to dining and shopping... The downside is that it was not what we expected. We have stayed at this property many a times, but I don't know if its because of the new owners, but there were bedbugs and cockroaches everywhere.. I did go to the desk a few times and they did change the bedding and spray for roaches, but its like the roaches got mad...They were on the walls, ceiling, dresser, they got in my CPAP machine. I asked about refund and there isn't any, so needless to say, our 3 nights, I did not get much sleep. The room wasn't ready when we got their, the maid said she didn't know when we were gonna get there and we had to wait about 1/2 hour for them to put a bed in a room for us because we requested 2 beds. The staff did what they could for us.

2

James

Jul 1, 2025

·

Stayed 1 night

Scary looking area old falling apart in sorts.

2

Patrick

Aug 18, 2024

·

Stayed 2 nights

When you first pull in it looks like a murder motel. Looks nothing like the pics on Expedia. The property is rundown and falling apart literary. They put us in a room that uses a regular house key, when we got to the room it wouldn't open the door. The room next to us was condemned due to structural integrity. I didn't feel safe to spend the night so I left. I am trying to get my money back but the property will not answer Expedia so I will probably lose that money. EXPEDIA SHOULD REMOVE THEM FROM THE SITE, DO NOT STAY AT THIS MOTEL. SPEND THE MONEY AND GO SOMEWHERE ELSE

2

Angela

May 16, 2024

·

Stayed 1 night

Honestly I never checked in, when I drove up to the place it was a flea bag! I tried to call and cancel, but could never reach a person, and it kept hanging up on me. Very frustrating.

2

Michael

Nov 8, 2024

·

Stayed 4 nights

Very old property not well maintained. Smoke detector was broken, bathroom floor had standing water on it, no housekeeping, homeless encampment in courtyard, people active all night right outside the door, extremely loud at night all night, walls are very thin.

2

Beatrice

Aug 4, 2024

·

Stayed 1 night

I book at this motel and when i arrived i couldn't even check in to get the key because the office door was locked. I called no answer so i left. They don't want to give me my money back and i never even went in the room. I was approached by a man looking for drugs during the ten minutes I was trying to get into the office. Very stechy looking and building falling apart. Mattresses sitting outside . Would not recommend.

4

Clifford

Jul 26, 2025

·

Stayed 2 nights

Old units. Keyed locks. Deadbolt didnt work. AC too small for unit. Shower bar fell down. Saw a guy taking a shower in the rain on the property. Property was dirty.

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Dining

Not enough information in reviews.

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Month	Average price
January	$43
February	$42
March	$41
April	$45
May	$46
June	$53
July	$53
August	$49
September	$47
October	$50
November	$48
December	$43

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $42	19 $40
20 $40	21 $40	22 $40	23 $32	24 $40	25 $40	26 $40
27 $40	28 $40	29 $40	30 $40

Su	Mo	Tu	We	Th	Fr	Sa
				1 $63	2 $62	3 $69
4 $63	5 $62	6 $62	7 $63	8 $66	9 $79	10 $94
11 $61	12 $62	13 $62	14 $62	15 $62	16 $72	17 $69
18 $51	19 $46	20 $46	21 $46	22 $46	23 $45	24 $46
25 $45	26 $46	27 $46	28 $46	29 $45	30 $44	31 $46

Country Hearth Inn & Suites By OYO Sturgis

Prices for Country Hearth Inn & Suites By OYO Sturgis

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Guest reviews of Country Hearth Inn & Suites By OYO Sturgis

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Hearth Inn & Suites By OYO Sturgis

Prices for upcoming dates