Residence Inn by Marriott Merida

Guests appreciate the rooftop pool, gym, ample parking, laundry and a local shuttle, but recurring complaints cite a cold or occasionally dirty pool, gym AC/equipment issues, and an elevator out during some stays. There is no full restaurant and the bar/shuttle may be unavailable at times, and some areas were under renovation.

Cleanliness is a strong point across reviews, with many calling rooms and common areas spotless. There are occasional lapses such as dirty bathrooms or linens and odors in hallways.

Rooms are large, apartment-style suites with kitchenettes, living areas and comfortable beds, suitable for families and longer stays. Some mention AC noise, mattress quirks, low shower pressure or bathroom designs that let water spill.

Staff are widely described as friendly, attentive and efficient at check-in/out and resolving requests. A minority report slow or unhelpful front desk interactions, delayed invoices, or reservation mix-ups.

Set in a safe, modern area across from major malls and near the museum/convention district, with easy road access and ride-hailing. Several note it is far from the historic center, so a car or taxi is useful.

Breakfast is generally well liked and often described as varied with good coffee machines, but multiple reviews note limited flavor, repetition, or shortages of dishes and utensils. There is no on-site restaurant or room service.