Robinson Inn and Suites

Booked online and pictures looked OK, I waited too late to book anything else so this would have to do. As soon as I pulled up I knew exactly what I was in for. Outside looks unkempt, truck stop across the street looked more updated and welcoming. Inside was the same - looked like nothing had been updated or fixed for 10+ years. The room was a good size and had all the amenities listed, microwave, mini fridge, not terribly uncomfortable bed, 3 small lumpy pillows…but it was all falling apart. Poorly patched holes in the wall that were unpainted, towel bars and toilet paper holder hanging on by a thread, ceiling in the bathroom had obviously had a leak from the floor above and wasn’t even repaired so the drywall looked like it was about to fall into the shower, every surface was chipped, wall unit worked just barely. Somehow though they did manage to make it seem somewhat clean. Pool was literally empty, ‘buffet breakfast’ was coffee, cereal, bread and a toaster, and a few apples, and it was all removed by 8:30am on a Saturday. The side door closest to our room was right next to the dumpster with broken furniture next to it, but I was able to park right there. Dog friendly, but there’s not much area to walk them. Check in was odd, the clerk was not unfriendly but didn’t say much and didn’t even know how much he was charging me since I booked online, just slid one room card across the counter, and I never got a receipt. This is the perfect example of you get what you pay for!

Elevator needs repair rooms are nasty

Friendly staff and doing a lot of upgrades

This hotel was an absolute nightmare. The staff never cleaned the rooms—I have pictures showing the filthy carpets, dirt everywhere, and rat droppings. There was no toilet paper in the room, the ceiling was falling down, and most of the lights didn’t even work. The elevator was broken, so I had to walk up to the third floor, and when I asked for a different room, the staff got visibly upset instead of helping. The couch and chairs were missing cushions, making them unusable, and the overall condition of the room was disgusting. On top of it all, the staff were incredibly rude and unprofessional. This was by far one of the worst hotel experiences I’ve ever had.

Quiet rooms, breakfast, easy parking

Eating bien pero no me gusto que el elevador no functional y el cuarto no tenia cortinas gruesas para que estubiera oscuro

It was terrible 😭 we didn't stay we went somewhere else.. bugs dirty .. nothing worked I have pics if u need to see

Dirty room. So many roaches. Strong cigarette smell. Owner was very uncooperative.

There was roaches everywhere and the manager refused to give us a refund when we asked to cancel out stay. It was unacceptable and unsanitary staying in there hotel

The staff was very helpful but the room not so great. Bed had bed bugs and the shower/jacuzzi did not work. Curtain fell of the wall from not being properly installed and secured.

Was 1st assigned a room that was already occupied. Given another room that was not cleaned, sheets and bedding on counter. Wet dirty towels on the bath floor. Given a third room with dead roaches on the floor. I was exhausted and their excuses was they were doing construction… 1-10… it’s a1.. wound not recommend to anyone.

I did not stay. When i went to the room i found it was very dirty. Toilet seat broken, rotten food inside refrigerator. Floors had not been vacuumed or swept. Room was disgusting so i went to front desk & told them i could not stay.

The place smelled of mildew. The first room we were placed in, the ceiling was falling down from a leak upstairs. The second room smelled of bo and was filthy. I do not recommend this hotel. It’s horrible… the remote didn’t even have battery and front desk said they couldn’t supply any !!

The original room we were given was not cleaned, the bed had obviously been slept in and had food in it. We were able to move to another room. It wasn’t very clean either, but we thought better than the 1st one, until we looked at the coffee pot and it was covered in mold. So gross and unsanitary. We checked out at 1am because there was no way we could stay in those conditions. I do expect a full refund.

This hotel was an absolute nightmare. The staff never cleaned the rooms—I have pictures showing the filthy carpets, dirt everywhere, and rat droppings. There was no toilet paper in the room, the ceiling was falling down, and most of the lights didn’t even work. The elevator was broken, so I had to walk up to the third floor, and when I asked for a different room, the staff got visibly upset instead of helping. The couch and chairs were missing cushions, making them unusable, and the overall condition of the room was disgusting. On top of it all, the staff were incredibly rude and unprofessional. This was by far one of the worst hotel experiences I’ve ever had.

I stayed here for one week never got my room, clean my housekeeping I found mail sexual toys underneath my bed roaches infested, poor plumbing conditions poor living conditions missing drawers from out dresser, dirty syringes from other people stand in my hotel room in my new hotel room smell horrible in the whole building there’s trash bags laying around the stairwell. I am very disappointed in how this company is taking care of their property.

Booked online and pictures looked OK, I waited too late to book anything else so this would have to do. As soon as I pulled up I knew exactly what I was in for. Outside looks unkempt, truck stop across the street looked more updated and welcoming. Inside was the same - looked like nothing had been updated or fixed for 10+ years. The room was a good size and had all the amenities listed, microwave, mini fridge, not terribly uncomfortable bed, 3 small lumpy pillows…but it was all falling apart. Poorly patched holes in the wall that were unpainted, towel bars and toilet paper holder hanging on by a thread, ceiling in the bathroom had obviously had a leak from the floor above and wasn’t even repaired so the drywall looked like it was about to fall into the shower, every surface was chipped, wall unit worked just barely. Somehow though they did manage to make it seem somewhat clean. Pool was literally empty, ‘buffet breakfast’ was coffee, cereal, bread and a toaster, and a few apples, and it was all removed by 8:30am on a Saturday. The side door closest to our room was right next to the dumpster with broken furniture next to it, but I was able to park right there. Dog friendly, but there’s not much area to walk them. Check in was odd, the clerk was not unfriendly but didn’t say much and didn’t even know how much he was charging me since I booked online, just slid one room card across the counter, and I never got a receipt. This is the perfect example of you get what you pay for!

The beds and bedding were very nice, clean and comfortable. The staff were friendly and did try to make things right. However, this hotel needs help. Our first room appeared, at first glance, to be clean and okay. It was not. The bathtub had chunks of plaster that had fallen from the ceiling where there was an obvious water leak. The cable TV lost its signal within a few minutes. There appeared to be spilled coffee, or rusty water, on the window sill. There were black hairs on the vanity top. Someone came to check and then said he was going to move us down the hall and he helped us do that. This started out okay, but this time the TV cable was okay for a bit longer, but then lost it's signal as well. There was a sticky substance on the night stand that had not been cleaned off. There were also black hairs in the tub and on the vanity and a q-tip on the vanity under some soap packets. I suggest you pass this place up.

The ac didnt work the microwave smelled like wires were burning

Good accommodations. Room wasnt finished painting but pretty clean. Bed was comfortable

The staff was very helpful but the room not so great. Bed had bed bugs and the shower/jacuzzi did not work. Curtain fell of the wall from not being properly installed and secured.

The place smelled of mildew. The first room we were placed in, the ceiling was falling down from a leak upstairs. The second room smelled of bo and was filthy. I do not recommend this hotel. It’s horrible… the remote didn’t even have battery and front desk said they couldn’t supply any !!

This is by far the worst hotel I have ever stayed in. It should be removed from "Hotel.com." This is an example of what a complete remodel should take place or close. Bugs, roaches, other pests. Loud noises (human) and music outside. BAD.

Quiet rooms, breakfast, easy parking

The rates are cheap, so you get what you pay for. Breakfast ends way to early so we didn't get to eat. Everything was just outdated, I looked at pictures online that didn't match once we arrived. The host did explain they just purchased the property, and it was much worse. I can say they tried but still needs work.

Eating bien pero no me gusto que el elevador no functional y el cuarto no tenia cortinas gruesas para que estubiera oscuro

Friendly staff and clean rooms.Will stay again

Booked online and pictures looked OK, I waited too late to book anything else so this would have to do. As soon as I pulled up I knew exactly what I was in for. Outside looks unkempt, truck stop across the street looked more updated and welcoming. Inside was the same - looked like nothing had been updated or fixed for 10+ years. The room was a good size and had all the amenities listed, microwave, mini fridge, not terribly uncomfortable bed, 3 small lumpy pillows…but it was all falling apart. Poorly patched holes in the wall that were unpainted, towel bars and toilet paper holder hanging on by a thread, ceiling in the bathroom had obviously had a leak from the floor above and wasn’t even repaired so the drywall looked like it was about to fall into the shower, every surface was chipped, wall unit worked just barely. Somehow though they did manage to make it seem somewhat clean. Pool was literally empty, ‘buffet breakfast’ was coffee, cereal, bread and a toaster, and a few apples, and it was all removed by 8:30am on a Saturday. The side door closest to our room was right next to the dumpster with broken furniture next to it, but I was able to park right there. Dog friendly, but there’s not much area to walk them. Check in was odd, the clerk was not unfriendly but didn’t say much and didn’t even know how much he was charging me since I booked online, just slid one room card across the counter, and I never got a receipt. This is the perfect example of you get what you pay for!

The beds and bedding were very nice, clean and comfortable. The staff were friendly and did try to make things right. However, this hotel needs help. Our first room appeared, at first glance, to be clean and okay. It was not. The bathtub had chunks of plaster that had fallen from the ceiling where there was an obvious water leak. The cable TV lost its signal within a few minutes. There appeared to be spilled coffee, or rusty water, on the window sill. There were black hairs on the vanity top. Someone came to check and then said he was going to move us down the hall and he helped us do that. This started out okay, but this time the TV cable was okay for a bit longer, but then lost it's signal as well. There was a sticky substance on the night stand that had not been cleaned off. There were also black hairs in the tub and on the vanity and a q-tip on the vanity under some soap packets. I suggest you pass this place up.

There was roaches everywhere and the manager refused to give us a refund when we asked to cancel out stay. It was unacceptable and unsanitary staying in there hotel

Was 1st assigned a room that was already occupied. Given another room that was not cleaned, sheets and bedding on counter. Wet dirty towels on the bath floor. Given a third room with dead roaches on the floor. I was exhausted and their excuses was they were doing construction… 1-10… it’s a1.. wound not recommend to anyone.

The hotel is under new management (owners) and their efforts to ensure their guests are satisfied demonstrated to working diligently toward that goal. I stayed at the hotel for the first time and I'm glad I did. I was very pleased with everything from the comfort of the room, the staff and the convenient location. When checking in Dee advised me to let them know if there is anything I need to make my stay comfortable and make accommodations if needed. I would recommend if you're looking for that good Texas hospitality. Thank you

Friendly staff and doing a lot of upgrades

Such personally attentive service I’ve not had in many years. Often places are courteous & polite; this staff takes their mission as personal pride. Renovations & top-up changes are happening behind the scenes; one look at the new lobby and you see their vision for the entire place. Ignore any reviews older than 2 months, this place is a hidden gem, business or family. Dee, Jennifer & Kevin, thank you for a terrific week, will see you again!

This hotel was an absolute nightmare. The staff never cleaned the rooms—I have pictures showing the filthy carpets, dirt everywhere, and rat droppings. There was no toilet paper in the room, the ceiling was falling down, and most of the lights didn’t even work. The elevator was broken, so I had to walk up to the third floor, and when I asked for a different room, the staff got visibly upset instead of helping. The couch and chairs were missing cushions, making them unusable, and the overall condition of the room was disgusting. On top of it all, the staff were incredibly rude and unprofessional. This was by far one of the worst hotel experiences I’ve ever had.

I am pleased to stay here from checking in and my stay has been excellent. Thank you

Booked online and pictures looked OK, I waited too late to book anything else so this would have to do. As soon as I pulled up I knew exactly what I was in for. Outside looks unkempt, truck stop across the street looked more updated and welcoming. Inside was the same - looked like nothing had been updated or fixed for 10+ years. The room was a good size and had all the amenities listed, microwave, mini fridge, not terribly uncomfortable bed, 3 small lumpy pillows…but it was all falling apart. Poorly patched holes in the wall that were unpainted, towel bars and toilet paper holder hanging on by a thread, ceiling in the bathroom had obviously had a leak from the floor above and wasn’t even repaired so the drywall looked like it was about to fall into the shower, every surface was chipped, wall unit worked just barely. Somehow though they did manage to make it seem somewhat clean. Pool was literally empty, ‘buffet breakfast’ was coffee, cereal, bread and a toaster, and a few apples, and it was all removed by 8:30am on a Saturday. The side door closest to our room was right next to the dumpster with broken furniture next to it, but I was able to park right there. Dog friendly, but there’s not much area to walk them. Check in was odd, the clerk was not unfriendly but didn’t say much and didn’t even know how much he was charging me since I booked online, just slid one room card across the counter, and I never got a receipt. This is the perfect example of you get what you pay for!

The hotel is under new management (owners) and their efforts to ensure their guests are satisfied demonstrated to working diligently toward that goal. I stayed at the hotel for the first time and I'm glad I did. I was very pleased with everything from the comfort of the room, the staff and the convenient location. When checking in Dee advised me to let them know if there is anything I need to make my stay comfortable and make accommodations if needed. I would recommend if you're looking for that good Texas hospitality. Thank you

Booked online and pictures looked OK, I waited too late to book anything else so this would have to do. As soon as I pulled up I knew exactly what I was in for. Outside looks unkempt, truck stop across the street looked more updated and welcoming. Inside was the same - looked like nothing had been updated or fixed for 10+ years. The room was a good size and had all the amenities listed, microwave, mini fridge, not terribly uncomfortable bed, 3 small lumpy pillows…but it was all falling apart. Poorly patched holes in the wall that were unpainted, towel bars and toilet paper holder hanging on by a thread, ceiling in the bathroom had obviously had a leak from the floor above and wasn’t even repaired so the drywall looked like it was about to fall into the shower, every surface was chipped, wall unit worked just barely. Somehow though they did manage to make it seem somewhat clean. Pool was literally empty, ‘buffet breakfast’ was coffee, cereal, bread and a toaster, and a few apples, and it was all removed by 8:30am on a Saturday. The side door closest to our room was right next to the dumpster with broken furniture next to it, but I was able to park right there. Dog friendly, but there’s not much area to walk them. Check in was odd, the clerk was not unfriendly but didn’t say much and didn’t even know how much he was charging me since I booked online, just slid one room card across the counter, and I never got a receipt. This is the perfect example of you get what you pay for!

Quiet rooms, breakfast, easy parking

The rates are cheap, so you get what you pay for. Breakfast ends way to early so we didn't get to eat. Everything was just outdated, I looked at pictures online that didn't match once we arrived. The host did explain they just purchased the property, and it was much worse. I can say they tried but still needs work.