Holiday Inn Express & Suites - Staunton by IHG

Facilities are modern and generally well kept, with an indoor pool and fitness room appreciated by travelers; some note limited pool hours or cloudy water, and occasional elevator or fire alarm glitches. Parking is convenient and well lit, though one reviewer mentions a $7 daily fee and a tight lot design; an EV charger is available.

Cleanliness earns consistent praise across rooms and common areas, with many describing the hotel as spotless and like new. A few isolated complaints note hair in a shower, a rare pest report, or slippery tubs and slow drains.

Rooms are modern, spacious, and comfortable, with quiet HVAC and thoughtful layouts; many guests sleep well. Recurring drawbacks include noise from adjacent or overhead rooms and several complaints about uncomfortable sofa beds; a few note soft mattresses or minor in room maintenance issues.

Service is widely described as friendly, welcoming, and helpful, with staff resolving issues and offering efficient check in. There are occasional complaints about slow or unhelpful front desk interactions, understaffing, or rooms not being ready at posted times.

Location is convenient just off I 81, with easy access to downtown Staunton, shopping, and restaurants; many find it safe and quiet. A few note tricky access near car dealerships or some highway noise.

Breakfast is generally praised as hot and varied, often considered better than typical for the category, with round the clock coffee noted. Downsides include occasional equipment issues, limited healthy or fresh options, early departures before service, and no grab and go offerings.