Las Nubes de Holbox
$99
/ night
Avg. for October
Prices for Las Nubes de Holbox
Select dates to see prices and availability
$99
/ night
Avg. for October
Monthly average prices
Nightly prices at Las Nubes de Holbox average $99 in October, the cheapest month, and $219 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $184 |
| February | $176 |
| March | $166 |
| April | $148 |
| May | $104 |
| June | $102 |
| July | $138 |
| August | $147 |
| September | $107 |
| October | $99 |
| November | $116 |
| December | $219 |
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Oct · $99
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Most expensive: December (~$219)
Cheapest: October (~$99)
About this property
Relax at this beachfront hotel with 3 outdoor pools, a spa, and an on-site restaurant offering ocean views.
Location
Located in Isla Holbox, Las Nubes de Holbox is on a private beach. Paseo Kuka Beach Path and Holbox Ferry are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holbox Beach and Yum Balam Nature Reserve. Take an opportunity to explore the area for water adventures such as sailing and other activities like whale-watching.
Airport shuttle
Restaurant
Room Service
Dry Cleaning
Housekeeping
Multilingual Staff
Room options
6
Junior Suite with Sea View
Room details
2 Full Beds
Sleeps 4
495 ft²
Sea ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
4
Bungalow with Garden View
Room details
2 Full Beds
Sleeps 4
382 ft²
Garden ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
5
Junior Suite with Garden View
Room details
1 King Bed
Sleeps 4
441 ft²
Garden ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
5
Master Suite Las Nubes
Room details
1 King Bed
Sleeps 2
495 ft²
Garden ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
5
Bungalow with Sea View
Room details
2 Full Beds
Sleeps 4
382 ft²
Sea ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
4
Master Suite El Mar
Room details
1 King Bed
1 Sofa Bed
Sleeps 2
495 ft²
Garden ViewSea ViewAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
5
Junior Suite with Ocean View
Room details
1 Queen Bed
Sleeps 2
495 ft²
Sea ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
14
Master Suite Las Hamacas
Room details
1 King Bed
Sleeps 2
689 ft²
Sea ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
Guest reviews of Las Nubes de Holbox
8.1
Very good
Based on 282 verified reviews
Who stays here?
Couple
57%
Family
36%
Group
6%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Las Nubes Holbox, guests praise the stunning, quiet setting by Punta Mosquito with beautiful views and wildlife, while noting aging facilities with occasional construction and rooms that can feel dated or suffer maintenance issues.
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What guests think
At Hotel Las Nubes Holbox, guests praise the stunning, quiet setting by Punta Mosquito with beautiful views and wildlife, while noting aging facilities with occasional construction and rooms that can feel dated or suffer maintenance issues.
The location is remote from town, so many rely on taxis or long beach walks, and access can be difficult after heavy rain due to flooded streets. Service feedback is highly mixed: many find the team friendly and accommodating, but restaurant service and breakfast quality are uneven and often slow. Expect a peaceful, nature-forward stay with standout views, balanced by logistical trade-offs and variable upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Beachfront setting and sandbars are a highlight, and some guests enjoyed the beach club and massages. However, construction closures, aging or unclean pools, and inconsistent availability of bikes or spa services were reported.
Related guest reviews
10
Diane
May 2, 2023
·
Stayed 3 nights
What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.
What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.
8
Annie
Aug 30, 2025
·
Stayed 3 nights
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
8
Tami
Dec 2, 2024
·
Stayed 4 nights
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
10
MANUEL
Nov 28, 2024
·
Stayed 2 nights
Su club de playa privado muy bonito y disfrutando de la tranquilidad de la naturaleza
Su club de playa privado muy bonito y disfrutando de la tranquilidad de la naturaleza
10
Alexandra Varela de
Feb 6, 2025
·
Stayed 4 nights
Solo las albercas no me encantaron, podrían darles una renovada
Solo las albercas no me encantaron, podrían darles una renovada
4
adolfo
Jan 9, 2025
·
Stayed 4 nights
Nos gusto la lejania de todo y lo aislado. La limpieza del cuarto. Lo que no nos giusto. No habia personal. No habia chef. Se les fue y el.desatuno era miy bueno, pero ya no. Ya solo es un buffet salado y sin opciones, Hubo una gotera. Se acabo el agua y no habia personal para ayudar. Les falta mucho mantenimiento. Ya no dan bicis y tampoco kayac. El precio yars alto para lo que ofrecen. Ya no son un buen hotel. Ya esta abandonado. Ojala lo arreglen para volver
Nos gusto la lejania de todo y lo aislado. La limpieza del cuarto. Lo que no nos giusto. No habia personal. No habia chef. Se les fue y el.desatuno era miy bueno, pero ya no. Ya solo es un buffet salado y sin opciones, Hubo una gotera. Se acabo el agua y no habia personal para ayudar. Les falta mucho mantenimiento. Ya no dan bicis y tampoco kayac. El precio yars alto para lo que ofrecen. Ya no son un buen hotel. Ya esta abandonado. Ojala lo arreglen para volver
2
Johana
Jun 26, 2025
·
Stayed 3 nights
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
Jul 10, 2025
·
Stayed 6 nights
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
2
Gabriela
Mar 2, 2024
·
Stayed 3 nights
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
10
Jennifer
Aug 29, 2024
·
Stayed 4 nights
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and some common areas clean, but others reported pests (scorpions/cockroaches), strong chemical odors, and housekeeping lapses during busy periods. Public restrooms and certain areas showed maintenance-related cleanliness gaps.
Related guest reviews
8
Jorge
Jan 21, 2026
·
Stayed 1 night
La habitación muy limpia, pero el tipo de desinfectante que usan o el tipo de lava pisos el olor es muy penetrante y desagradable
La habitación muy limpia, pero el tipo de desinfectante que usan o el tipo de lava pisos el olor es muy penetrante y desagradable
10
Ruben
Sep 3, 2025
·
Stayed 4 nights
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
6
Alejandro
Feb 17, 2025
·
Stayed 3 nights
Our room was average and unfortunately we had a lot of cockroaches in our room. They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning. The staff in the restaurant and spa are extremely friendly and helpful. We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.
Our room was average and unfortunately we had a lot of cockroaches in our room. They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning. The staff in the restaurant and spa are extremely friendly and helpful. We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.
8
Francisco
May 1, 2025
·
Stayed 3 nights
Muy limpio y responsable con el medio ambiente; personal de limpieza y recepcion excelente , servicio en Restaurant 3/5 ; y aún no me envían mi factura
Muy limpio y responsable con el medio ambiente; personal de limpieza y recepcion excelente , servicio en Restaurant 3/5 ; y aún no me envían mi factura
4
NORMA
Apr 18, 2024
·
Stayed 6 nights
Me he quedado en este hotel 4 veces, 3 en la Suite Las Hamacas y esta es la 1a vez que me quedo en la Suite Del Mar (28) y tuve una mala experiencia desde mi llegada: edredón y sábanas sucias, no dejaron cápsulas para café, no salía agua caliente ni había presión de agua en la regadera. Fueron lo “arreglaron” y a los 2 días pasó de nuevo, bañándome con agua fría y un chorrillo de agua. Luego una noche no había agua ni para bajarle al baño. Q la empresa no había llenado la cisterna. Lo resolvieron a la 1 am Un día pedí un taxi y quedaron de avisarme, pasaron 30 min y nada, obviamente me fui, y “Alexis” me dijo después q lo tenía q pagar, q estaba atendiendo otros clientes y por eso no me avisó, me dijo q eran 200 cuando siempre pagaba 150 y cuando le digo q porqué si siempre pago 150 me dice: “bueno pague $150” (lo tengo x escrito en WhatsApp). No lo pagué porque no fue mi error… El restaurante: la comida es buena, servicio lento, café frío (aún pidiendo el capuchino q no está incluido en el desayuno). Hubo más detalles,.. pero se alargaría muchísimo más… LO BUENO:: una chica nueva llamada “LENNY” con una excelente disposición para ayudar y muy buena actitud, apoyándonos y al pendiente. Ella resolvió lo de la falta de agua buscando al vigilante aún y cuando no le correspondía. Sentimientos encontrados, no sé si regresaría al hotel, quizás solo por la buena ubicación y playa q tiene, por LENNY y siempre y cuando sea otra Suite.
Me he quedado en este hotel 4 veces, 3 en la Suite Las Hamacas y esta es la 1a vez que me quedo en la Suite Del Mar (28) y tuve una mala experiencia desde mi llegada: edredón y sábanas sucias, no dejaron cápsulas para café, no salía agua caliente ni había presión de agua en la regadera. Fueron lo “arreglaron” y a los 2 días pasó de nuevo, bañándome con agua fría y un chorrillo de agua. Luego una noche no había agua ni para bajarle al baño. Q la empresa no había llenado la cisterna. Lo resolvieron a la 1 am Un día pedí un taxi y quedaron de avisarme, pasaron 30 min y nada, obviamente me fui, y “Alexis” me dijo después q lo tenía q pagar, q estaba atendiendo otros clientes y por eso no me avisó, me dijo q eran 200 cuando siempre pagaba 150 y cuando le digo q porqué si siempre pago 150 me dice: “bueno pague $150” (lo tengo x escrito en WhatsApp). No lo pagué porque no fue mi error… El restaurante: la comida es buena, servicio lento, café frío (aún pidiendo el capuchino q no está incluido en el desayuno). Hubo más detalles,.. pero se alargaría muchísimo más… LO BUENO:: una chica nueva llamada “LENNY” con una excelente disposición para ayudar y muy buena actitud, apoyándonos y al pendiente. Ella resolvió lo de la falta de agua buscando al vigilante aún y cuando no le correspondía. Sentimientos encontrados, no sé si regresaría al hotel, quizás solo por la buena ubicación y playa q tiene, por LENNY y siempre y cuando sea otra Suite.
2
Daisy Natali Guerrero
Jul 10, 2025
·
Stayed 6 nights
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
4
Jose J
Sep 20, 2022
·
Stayed 3 nights
El primer día nos salió un alacrán por el lavabo, nunca hubo agua caliente constante, la habitación alejada de la playa. En definitiva no vale la pena por el precio que se pago. No lo recomiendo.
El primer día nos salió un alacrán por el lavabo, nunca hubo agua caliente constante, la habitación alejada de la playa. En definitiva no vale la pena por el precio que se pago. No lo recomiendo.
8
HAYES CHADWICK
Jul 1, 2024
·
Stayed 6 nights
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
4
Fabiola
Jul 23, 2024
·
Stayed 6 nights
Falta limpieza en habitaciones y en general el hotel está muy descuidado en limpieza y mantenimiento, poco personal y el que había con pésima actitud, servicio de restaurante muy lento y con mal servicio, la única que merece reconocimiento por actitud de servicio y amabilidad es Lenny la responsable de restaurante en la tarde. Falta supervisión o cambio de administración.
Falta limpieza en habitaciones y en general el hotel está muy descuidado en limpieza y mantenimiento, poco personal y el que había con pésima actitud, servicio de restaurante muy lento y con mal servicio, la única que merece reconocimiento por actitud de servicio y amabilidad es Lenny la responsable de restaurante en la tarde. Falta supervisión o cambio de administración.
6
Jo
Aug 21, 2025
·
Stayed 7 nights
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
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AI-generated summary based on recent guest reviews
Rooms
Rooms often have lovely sea views and spacious, charming layouts—some with hammocks—but several feel dated and suffer maintenance problems like inconsistent hot water and leaks; noise from staff or construction was noted by some. Wi-Fi coverage and bed comfort vary, and promised views can be partial.
Related guest reviews
8
Annie
Aug 30, 2025
·
Stayed 3 nights
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
6
Emily
Mar 13, 2024
·
Stayed 5 nights
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
6
raul ascencion peña
Nov 19, 2025
·
Stayed 2 nights
Pague habitación vista al mar y era parcial, la alberca más o menos
Pague habitación vista al mar y era parcial, la alberca más o menos
10
Ruben
Sep 3, 2025
·
Stayed 4 nights
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
2
Daisy Natali Guerrero
Jul 10, 2025
·
Stayed 6 nights
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
6
jakub
Apr 15, 2024
·
Stayed 4 nights
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
2
Gabriela
Mar 2, 2024
·
Stayed 3 nights
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
6
Jo
Aug 21, 2025
·
Stayed 7 nights
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
10
JUAN PABLO
Oct 21, 2023
·
Stayed 4 nights
Todo muy bien, solamente la red de Wifi muy mala, se debe a los repetidores pues hay zonas con buena y otras sin cobertura, lo cual afecta porque en la isla hay mala señal de celular
Todo muy bien, solamente la red de Wifi muy mala, se debe a los repetidores pues hay zonas con buena y otras sin cobertura, lo cual afecta porque en la isla hay mala señal de celular
10
Vanessa
Dec 19, 2023
·
Stayed 3 nights
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
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AI-generated summary based on recent guest reviews
Service
Numerous mentions of warm, helpful staff contrast with reports of slow, understaffed, or unresponsive service, delayed check-ins, and uneven problem resolution. Experiences differ widely between teams and times of day.
Related guest reviews
8
Victor
Aug 26, 2025
·
Stayed 4 nights
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
10
Hector
Oct 29, 2025
·
Stayed 4 nights
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
10
Vicky
Feb 21, 2024
·
Stayed 4 nights
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
10
Ruben
Sep 3, 2025
·
Stayed 4 nights
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
2
Johana
Jun 26, 2025
·
Stayed 3 nights
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
Jul 10, 2025
·
Stayed 6 nights
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
4
Kiel
Feb 26, 2024
·
Stayed 5 nights
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
2
Carlos
Mar 23, 2025
·
Stayed 1 night
El servicio está pésimo, La atención es de lo peor el personal allí está muy mal los alimentos están de lo peor y sobre todo caro, llegar al punto de no poder servir el desayuno por falta de gas que coordinación tienen en ese lugar, los chicos de recepción estaban peleando entre ellos el chek in fue súper tarde tardaron mucho en entregar la habitación y al chek out literal nos hecharpn arena en los pies cuando estaban haciendo limpieza. En general es el peor alojamiento que he podido usar las instalaciones están muy viejas todo está mal en ese lugar no se como aún puede existir lástima que tiene una ubicación privilegiada.
El servicio está pésimo, La atención es de lo peor el personal allí está muy mal los alimentos están de lo peor y sobre todo caro, llegar al punto de no poder servir el desayuno por falta de gas que coordinación tienen en ese lugar, los chicos de recepción estaban peleando entre ellos el chek in fue súper tarde tardaron mucho en entregar la habitación y al chek out literal nos hecharpn arena en los pies cuando estaban haciendo limpieza. En general es el peor alojamiento que he podido usar las instalaciones están muy viejas todo está mal en ese lugar no se como aún puede existir lástima que tiene una ubicación privilegiada.
6
amie
Apr 2, 2025
·
Stayed 2 nights
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
6
FRANKLIN
Mar 11, 2025
·
Stayed 2 nights
The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them. When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.
The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them. When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.
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AI-generated summary based on recent guest reviews
Location
Scenic, quiet beachfront next to Punta Mosquito with wildlife, sandbars, and sunrises, but it is far from town and often requires taxis or long walks. Access can be challenging when streets flood after rain.
Related guest reviews
10
Hector
Oct 29, 2025
·
Stayed 4 nights
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
8
Annie
Aug 30, 2025
·
Stayed 3 nights
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
8
Tami
Dec 2, 2024
·
Stayed 4 nights
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
10
Livier
Nov 21, 2023
·
Stayed 3 nights
great location
great location
10
Jorge Isaac
Sep 23, 2025
·
Stayed 3 nights
Muy bien ubicado para ver el amanecer y el atardecer
Muy bien ubicado para ver el amanecer y el atardecer
6
cynthia
Oct 8, 2025
·
Stayed 3 nights
El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto
El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto
6
amie
Apr 2, 2025
·
Stayed 2 nights
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
10
Leah
Sep 22, 2024
·
Stayed 3 nights
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
10
Marisol
Jun 30, 2024
·
Stayed 6 nights
El lugar tiene una vista espectacular, de tu habitación a nadar en mar abierto son 20 pasos. Ningún hotel tiene esta facilidad en Holbox. Te sientes totalmente cerca de la naturaleza.
El lugar tiene una vista espectacular, de tu habitación a nadar en mar abierto son 20 pasos. Ningún hotel tiene esta facilidad en Holbox. Te sientes totalmente cerca de la naturaleza.
10
Vanessa
Dec 19, 2023
·
Stayed 3 nights
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
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AI-generated summary based on recent guest reviews
Dining
Feedback on food is mixed: some praise tasty meals and breakfasts, while many cite very slow service, limited options, and ingredient shortages.
Related guest reviews
8
Victor
Aug 26, 2025
·
Stayed 4 nights
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
8
Annie
Aug 30, 2025
·
Stayed 3 nights
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
10
ROGER
May 7, 2025
·
Stayed 1 night
Great location and amazing food and customer service
Great location and amazing food and customer service
8
Guillermo
Feb 3, 2024
·
Stayed 4 nights
El hotel muy bueno, pero los alimentos del restaurante son muy lentos
El hotel muy bueno, pero los alimentos del restaurante son muy lentos
4
Caroline Alice
Apr 3, 2024
·
Stayed 5 nights
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
2
Johana
Jun 26, 2025
·
Stayed 3 nights
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
Jul 10, 2025
·
Stayed 6 nights
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
10
maria del rosario
May 5, 2025
·
Stayed 4 nights
Una joya en Holbox, con servicio excepcional Mi estancia en Hotel Las Nubes fue simplemente inolvidable. El lugar es precioso, muy bien ubicado y con un ambiente perfecto para relajarse. Todo el equipo fue increíblemente amable y profesional. La comida del restaurante es espectacular, y la encargada del restaurante realiza un trabajo impecable. Quiero agradecer especialmente a Rose, del Front Office, y a José, del SPA, por su calidez y atención. También destaco la labor del gerente del hotel, siempre presente y atento a cada detalle. Me voy feliz y sin duda… voy a regresar. ¡Gracias por hacer de mi visita una experiencia tan especial!
Una joya en Holbox, con servicio excepcional Mi estancia en Hotel Las Nubes fue simplemente inolvidable. El lugar es precioso, muy bien ubicado y con un ambiente perfecto para relajarse. Todo el equipo fue increíblemente amable y profesional. La comida del restaurante es espectacular, y la encargada del restaurante realiza un trabajo impecable. Quiero agradecer especialmente a Rose, del Front Office, y a José, del SPA, por su calidez y atención. También destaco la labor del gerente del hotel, siempre presente y atento a cada detalle. Me voy feliz y sin duda… voy a regresar. ¡Gracias por hacer de mi visita una experiencia tan especial!
10
luigi
Mar 9, 2025
·
Stayed 2 nights
Muy bonita buena comida buen servicio exelente atención
Muy bonita buena comida buen servicio exelente atención
8
Alessandro
Jan 21, 2024
·
Stayed 7 nights
Hotel located in one of the quietest and most beautiful positions on the island. The accommodations are spacious, the facilities modern, and in general, everything is well-maintained. The cuisine is excellent, the quality of the bar and restaurant service largely depended on the commitment of the individuals.
Hotel located in one of the quietest and most beautiful positions on the island. The accommodations are spacious, the facilities modern, and in general, everything is well-maintained. The cuisine is excellent, the quality of the bar and restaurant service largely depended on the commitment of the individuals.
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AI-generated summary based on recent guest reviews
10
Eduardo
Aug 19, 2026
·
Stayed 2 nights
This hotel has the best location in Holbox, close to Punta Mosquito for activities like bioluminescence and kayaking. Peaceful and beautiful outside with great ocean views and access and many hangout spots. Delicious breakfast included. Front desk staff was helpful and accommodating. The worst part was having to leave! We would return 100%!
This hotel has the best location in Holbox, close to Punta Mosquito for activities like bioluminescence and kayaking. Peaceful and beautiful outside with great ocean views and access and many hangout spots. Delicious breakfast included. Front desk staff was helpful and accommodating. The worst part was having to leave! We would return 100%!
10
VALERI
Jul 15, 2026
·
Stayed 9 nights
We had a wonderful stay at this hotel. The location was excellent. The breakfast was delicious, with a great variety of fresh and high-quality options to choose from each morning. It was the perfect way to start the day. What truly stood out was the outstanding customer service. The staff was welcoming, attentive, and always willing to help with a smile, making us feel comfortable throughout our stay. Overall, we had a fantastic experience and would definitely stay here again. Highly recommended!
We had a wonderful stay at this hotel. The location was excellent. The breakfast was delicious, with a great variety of fresh and high-quality options to choose from each morning. It was the perfect way to start the day. What truly stood out was the outstanding customer service. The staff was welcoming, attentive, and always willing to help with a smile, making us feel comfortable throughout our stay. Overall, we had a fantastic experience and would definitely stay here again. Highly recommended!
10
Nick
Jul 2, 2026
·
Stayed 3 nights
Beautiful and quiet. Great access to the sandbar. Away from the middle of town and all the noise.
Beautiful and quiet. Great access to the sandbar. Away from the middle of town and all the noise.
4
Tamara
Jun 23, 2026
·
Stayed 3 nights
I recently stayed at Las Nubes Hotel in Holbox and unfortunately my experience was disappointing. The property is in serious need of renovation and maintenance. The rooms and facilities felt very dated, and during our stay there was no hot water in the shower, which was extremely inconvenient. The toilets were frequently clogged, adding to the frustration. Another issue was the large number of iguanas roaming around the property. While some guests may enjoy seeing wildlife, they were constantly present around the dining areas and made it difficult to enjoy meals in peace. At night, raccoons were also frequently seen around the bungalows, which was unsettling. The one outstanding aspect of this hotel is the beach. The beachfront location is absolutely spectacular, with beautiful views, soft sand, and crystal-clear water. The beach alone is what prevents me from giving an even lower rating. Overall, unless significant improvements are made to the facilities and maintenance, I would not choose to stay here again.
I recently stayed at Las Nubes Hotel in Holbox and unfortunately my experience was disappointing. The property is in serious need of renovation and maintenance. The rooms and facilities felt very dated, and during our stay there was no hot water in the shower, which was extremely inconvenient. The toilets were frequently clogged, adding to the frustration. Another issue was the large number of iguanas roaming around the property. While some guests may enjoy seeing wildlife, they were constantly present around the dining areas and made it difficult to enjoy meals in peace. At night, raccoons were also frequently seen around the bungalows, which was unsettling. The one outstanding aspect of this hotel is the beach. The beachfront location is absolutely spectacular, with beautiful views, soft sand, and crystal-clear water. The beach alone is what prevents me from giving an even lower rating. Overall, unless significant improvements are made to the facilities and maintenance, I would not choose to stay here again.
10
Carolina
Jun 15, 2026
·
Stayed 6 nights
love it!! best view
love it!! best view
FAQs about Las Nubes de Holbox
What are the check-in and check-out times?
Check-in is from 15:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out availability and costs are not specified.
Is there an airport shuttle service available?
Yes, airport shuttle services are available, but pricing and service hours are not specified.
Where is the hotel located in relation to key landmarks?
The hotel is located in Isla Holbox on a private beach, close to Holbox Beach and Punta Mosquito Beach, providing opportunities for water adventures and whale-watching.
Does the hotel have a swimming pool?
Yes, the hotel features 3 outdoor swimming pools, with at least one being seasonal. Operational hours are not specified.
What are the hotel's policies regarding children?
Children are allowed at the property, but the minimum age for staying for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 142.04791506881716USD
- 2026-10-10: 141.94439125289918USD
- 2026-10-11: 127.88390486831666USD
- 2026-10-12: 124.00957392196656USD
- 2026-10-13: 127.79162063446046USD
- 2026-10-14: 126.23421627960207USD
- 2026-10-15: 127.88319544982912USD
- 2026-10-16: 142.40287218170167USD
- 2026-10-17: 146.57563753662112USD
- 2026-10-18: 124.32874386367799USD
- 2026-10-19: 124.32874386367799USD
- 2026-10-20: 128.01607893447877USD
- 2026-10-21: 124.32874386367799USD
- 2026-10-22: 129.25057821655275USD
- 2026-10-23: 146.95439863128664USD
- 2026-10-24: 146.3792397293091USD
- 2026-10-25: 143.2929957977295USD
- 2026-10-26: 143.44730713958742USD
- 2026-10-27: 143.2929957977295USD
- 2026-10-28: 124.32874386367799USD
- 2026-10-29: 129.41891553115846USD
- 2026-10-30: 162.21821262054445USD
- 2026-10-31: 162.01807113494874USD
- 2026-11-01: 146.97710002288818USD
- 2026-11-02: 143.9749264556885USD
- 2026-11-03: 145.55156203460695USD
- 2026-11-04: 138.9712696548462USD
- 2026-11-05: 138.5373705039978USD
- 2026-11-06: 277.418441444397USD
- 2026-11-07: 163.9594845718384USD
- 2026-11-08: 142.9441670349121USD
- 2026-11-09: 144.85014373626709USD
- 2026-11-10: 180.75581343841554USD
- 2026-11-11: 139.9720027244568USD
- 2026-11-12: 162.98877785339357USD
- 2026-11-13: 164.4898902786255USD
- 2026-11-14: 164.96020909423828USD
- 2026-11-15: 139.9720027244568USD
- 2026-11-16: 129.41891553115846USD
- 2026-11-17: 145.9763755004883USD
- 2026-11-18: 155.98367200775147USD
- 2026-11-19: 155.98367200775147USD
- 2026-11-20: 164.99022689819338USD
- 2026-11-21: 158.98586266937258USD
- 2026-11-22: 143.44730713958742USD
- 2026-11-23: 155.98367200775147USD
- 2026-11-24: 155.98367200775147USD
- 2026-11-25: 143.44730713958742USD
- 2026-11-26: 142.74588884124756USD
- 2026-11-27: 163.9594845718384USD
- 2026-11-28: 163.739376802063USD
- 2026-11-29: 139.23878880233767USD
- 2026-11-30: 178.6936791976929USD
- 2026-12-01: 159.95656938781738USD
- 2026-12-02: 144.9343166671753USD
- 2026-12-03: 155.16867837371828USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 136.9698120628357USD
- 2026-12-07: 159.95656938781738USD
- 2026-12-08: 139.9720027244568USD
- 2026-12-09: 158.8509193069458USD
Check-in time starts at15:00Check-in time ends at23:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals not allowed;Pets not allowed;
Front Desk Services
Contactless check-in is available; This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding;
Dining
Enjoy international cuisine at El Sabor de Las Nubes, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the beach bar or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 35.19 per person, per night
Popular amenities
Airport shuttle
Restaurant
Room Service
Dry Cleaning
Housekeeping
Multilingual Staff
Services
Dry Cleaning
Housekeeping
Multilingual Staff
Meeting Rooms
Bicycle Rental
Luggage Storage
Designated Smoking Area
Banquet Hall
Concierge Services
Front Desk (limited hours)
Laundry Facilities
Mosquito Nets
Porter/Bellhop
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Activities
Private beach
Garden
Kayaking
Ecotours on Site
Pool Outdoor
Beach Umbrellas
Full-Service Spa
Pool Sun Loungers
Pool Umbrellas
Rooftop Terrace
Turkish Bath/Hammam
General
Room Service
Restaurant
Coffee / Tea Maker
Hair Dryer
TV
Body Treatments
Bathrobes
Towels
Shower
Picnic Area/Tables
Free Breakfast
Bar (Beach)
Beach Sun Loungers
Handrails in Hallways
Handrails in Stairways
No Elevator (Single Level)
Parking
Airport shuttle
Free Parking